How I Survived Another VW ID.4 Disaster

[@shahjamalakhlaque2883]

Hi Alex! You are the only ev journalist I trust. Your selfless reporting is saving us from odds. Highly appreciate. Also sorry for the experience you are going through. In another note, ev makers are literally robbing customers by hiking prices every other month on top of dealer markup taking us as hostage. Removing features for peanuts. Appreciate if you make an episode on this. None other than you can do this. I live in Texas by the way.

[@NateSykesProducer]

What he’s saying isn’t bullshit, it’s pretty much fact

[@scotduckrow8524]

I do trust Kyle Connor and Bjorn Nyland's reviews, also. In fact Kyle sister-in -law and car retailer also just bought TN ID4s.

[@NateSykesProducer]

Totally, I love watching Kyle - I’m dying to see his closet it must be entirely hoodies

[@trippplefive]

@@scotduckrow8524 doesn't bjorn nyland just talk about range ? there's more to a car then just range and battery kwh. None of these two people you mentioned talk about customer service, software issues, etc. and even if they do, they brush it off as no big deal because they hop from one press car to another all the time.

[@scotduckrow8524]

@@trippplefive I couldn't disagree more! You obviously haven't watched their videos.

[@lenimbery7038]

Now I'm glad I never listened to your advice a couple of years ago to go with VW. I'm still very happy with my Tesla which seems to have fixed a lot of their initial growing problems and seem to be the best EV manufacturer

[@david100483]

I feel the same way! Glad the local VW dealer messed around with pricing to push me and my wife right out the door and into tesla lol. We really like our model y as a daily and it’s also a great road trip vehicle. ✌️

[@hikintrailsndrinkinales]

Same here! I wrote off “E for Electric” because of his bad EV choice. Now I’m glad I followed my own research and bought a refreshed Model X. Sorry folks, it’s either Tesla or keep waiting for “the (EV) competition”.

[@david100483]

@@hikintrailsndrinkinales I have not been watching a lot of his videos lately, I liked when it was more of a positive mood here but now seems like he’s mad at everyone 😬

[@Airman749]

Tesla in trying to grow as rapidly as possible is of course going to have teething pains, it’s just an inevitable byproduct of ultra high growth rate. Historically they always seem to address their problems eventually. Tesla has always been the leader and will most likely continue to do so. Say and think what you want about Elon, but Tesla isn’t JUST Elon, their tech is STILL at least 4-5 years ahead of everyone else,,,, and now with the very recent HUGE price drops , it’s only going to accelerate their growth and further cement their #1 spot. Numbers don’t lie. In my small nor cal rural town I’ve seen a huge uptick in #s of teslas in last 8-12 months. I do feel bad for the people who paid the higher prices just recently though, I’m sure they’re not happy.

[@larryo6874]

By the way all, Tesla just reduced prices on their cars.

[@dwalden4027]

Wow, all I can say is how much I love my Mod 3 Tesla, I have almost forgotten how to pump gas!

[@bmw803]

Sure. By the time you charge your Tesla, had the time to pump gas and drive 70 miles with my VOLT.

[@jimmybryant8393]

Most people charge for about 15 mins on average. You can pump gas and drive your little volt 70 miles in 15-20 mins? Lmfao seems like your simple math skills are off.

[@bmw803]

@Jimmy Bryant you missed the point. The VOLT ( Gen 1) gets 45 miles on EV. Then you can get close to 300 miles. While you're sitting and charging, I'm at least 25 miles down the road.

[@richardcoughlin8931]

I just canceled my order for an ID.4. The reservation system was a mess. Orders from the Chattanooga plant were getting filled with no apparent logic or with explanation. Worse, VW sat on my $500 deposit for 8 months and then raised the price $1500 for all ID.4s built after January 4, with the price increase retroactive to all orders in the pipeline. Finally, all the problems with the ID.4 software. I thought this might be tolerable if I had knowledgeable support from a local dealership. But based on several unhappy interactions during the prolonged waiting period for my order to be filled, I had no confidence in the VW dealers in my area. So now I am looking at all of the new EVs coming on the market this year to find another choice.

[@danharold3087]

If you want something that works in a car don't by the newly introduced one. That bit of wisdom has been around a long long time.

[@Phoenixklinge]

Just buy a Tesla and be done with it.

[@katiecannon8186]

I’m not a fan of Hyundai generally. But I do like the Kona electric. Also Chevy Bolt. Personally, I think it’s a good idea to keep it relatively simple for a few years while things sort themselves out.

[@jmd1218]

Kona electric suck. I had one. Had it for 2 months. Broke. They couldn’t fix it in 8 months so they bought it back under the lemon. I bought a Tesla And would ever go back. It has worked flawlessly and have over 73k on it now.

[@michelleg7237]

I am waiting for my Cybertruck and Tesla has recently reduced prices, its a no brainer

[@robertt1336]

I feel sorry for you, but have to admit I do enjoy hearing about how bad the experience with the Volkswagen has been. Always entertaining and informative

[@htiek30120]

A very much needed video! This is the first detailed description I have seen on the ID4's software problems. It's really disappointing to witness the poor response from VW. Problems happen, but a company's response says volumes. Currently VW is saying that they don't know how to fix their product. That's unacceptable in m6 book. Looks like the ID4 will be added to the growing list of EVs that I won't buy.

[@NateSykesProducer]

I recently traded in my FE @ about 61k miles. While I loved the car, the software glitches and sensor glitches were becoming concerning. With only a couple of exceptions (that required exiting and walking around the car backwards 3 times ) I didn’t really have any disabling errors. But the car would throw random sensor failures and the proximity sensors sometimes had trouble detecting the fob. Don’t even get me started on the software itself which initially I forgave because of promised OTAs…and then there’s CarNet/MyVW - no words. I really began to feel like VW couldn’t be depended on, the silence was deafening. I really loved the car, it made me VERY happy. It was my first EV and I’m thankful that after driving the hell out of it for 18 months the only shop time was tire replacement and having to replace the charge door - twice (don’t get me started on THAT design). I don’t regret my decision to by the ID4, I stand by my statement that it was the best car choice I had ever made, at the time. Now I have a Hyundai Ioniq 5, which while it lacks a few of ID4s quirks (turning radius, rear cubbies/ski hatch) it makes up for in software, charge speed and overall EV experience.

[@gigglybeast]

What’s an FE?

[@infotime]

@@gigglybeast I believe it's stands for First Edition, a special trim level available when the car first came to market.

[@NateSykesProducer]

@@infotime correct

[@AB-sy9tf]

It took me nearly 3 weeks to get my car updated to 3.1 and receive the HV battery replacement. The 3.1 software so far is working and Android Auto is working much more reliably. There is much less lag in the system than before. I do like having the driver seat automatically move into or out of position when entering or exciting the vehicle. Charging speed rate is also a bit faster. I just hope that future updates will be OTA.

[@cityblue0202]

I sold my id4 after 9 months, owning one was ok I never had any software problems ( being in England ) I just found the charging issue a pain and the cost of electricity went sky high, then there was driving my car in France to Disney, France was like a 3 rd world country when trying to charge the car, there were plenty of chargers if I had french rfid cards and the chargers that were not built yet but were on the app. So I bought my car for £31000 in March and sold it in October for £34000 so I was happy with that

[@bmw803]

@LafeiAr That's why I will keep my Chevy VOLT until its wheels fall off. 80% of my drive is EV, and I put gas when I go on long trips.

[@HamiltonSRink]

2012 Toyota Prius. Bought it new. 150k miles currently. Both batteries are original. Zero breakdowns, zero problems. I did have to replace the tires 3 times, TPMS sensors, and the brakes once. Oil every 10k miles, oil, air and cabin filters. Not good for towing. For everything else, good.

[@phollis52]

2007 Camry Hybrid purchased new in June 2006. 255,000 miles still with most everything original. Replaced only the traction control module 6 mos ago- $1400 by my local mechanic. Only problem it’s an oil burner- 1 qt every 1200 miles (a known issue in early Camry Hybrids) which Toyota says is “normal”. Otherwise great car, mostly bulletproof.

[@autotech226]

It's always risky buying VW , especially a ID4

[@HereInPA_Hagen]

Wasn't risky when they were making the classic Beetles. I'm still driving a 1972 (restored) Beetle. Those were the glory days for Volkswagen. Now, seems they have lost their way.

[@gms-j4k]

I keep hearing about quality problems with there ICE vehicles. Guess its followed over to the EV's

[@jamesivan2877]

I didn't trust Volkswagen before after diesel gate. And I trust them even less. Thanks for the story. 👍

[@KaiPonte]

Hey! 2000 Jetta TDI ran for 240,000 miles before the clutch blew. Of course, it was pre-dieselgate. My wife's '17 Golf Alltrak is still going strong.

[@arnaldotorres776]

VW will not miss you. I've owned several and they're amazing.

[@KaiPonte]

@@arnaldotorres776 did you not see that I still have a Golf?

[@arnaldotorres776]

@Kai Ponte sorry I was not replying to you lol. You have an Alltrack? Love them, friend of mine has a black SEL Manual.

[@KaiPonte]

@@arnaldotorres776 lol, no problem - yes, my wife's daily is a '17 Alltrack. She loves it, as does our dog. My only complaints are that the fuel tank is too small and that the sunroof drains constantly clog.

[@christopherbarrett9749]

Alex your sense of humor is wonderful I enjoyed listening and laughed at several instances sadly at some of your expense but you seem to understand self-deprecating humor. I wish you well with your new car, hope to see you driving an Aptera! I have faith that they will not be using any German software engineers.

[@jiminauburn5073]

A friend has one of these. He has times when he is driving where the display will just shut off and he has to stop and restart the car to get it back.

[@peterpnguyen]

Just canceled my ID4 reservation 🙂

[@valdroz]

Sorry you have to go over such a horrible experiences with your id4 and there are no words to express how grateful am I for saving myself and I'm sure others too from the same destiny. Always fun to watch your videos!

[@christinaswindell9704]

Ask the repair guys to reset the modules. That's what they did when I had the low charge for the 12v battery notification that did not go away. They claimed that the modules were not communicating with each other.

[@djcoalcut9399]

Alex......first off, I absolutely love your channel. Keep up the good work. I'm sorry to hear about your ID.4 problems. I own a 2022 ID.4 Pro, and it is absolutely wonderful. Very few if any software issues. From what I've heard and read, most of the software problems occur in the 2021s, especially the '1st Edition" models.

[@doublesman0]

So they can't apply the software upgrades to last year's vehicles? Odd as that is the greatest advantage of software updates.

[@StefanoFinocchiaro]

In my VW e-up (and others) in Europe there is a bug that if you don't put the driver seatbelt and the car just move a little backwards the motor will "turn off" instantly (let's say your are in slightly inclined driveway) and you have to manually restart the car, or if you put the seat belt it will magically come alive. Also for a year there was a bug that didn't allowed to charge to the fully declared 7kw rate but to just 3kw on AC

[@StefanoFinocchiaro]

As a software engineer I had to fix the charging bug by myself by decompiling and editing the software app that set the charging speed

[@StefanoFinocchiaro]

To some peoples they have replaced the on board charger for a software bug which of course didn't solve anything

[@lbcck2527]

Glad that you highlighted with good amount of detail your experience. Most importantly the responses (or lack thereof) by manufacturers. Being stranded is not something anyone would look forward to - luckily from what you described you are not in inclement and possibly dangerous weather conditions.

[@anthonyxuereb792]

Being stranded was the domain of ICE cars, EVs aren't supposed to do this so this experience is very disappointing.

[@knoworiginality]

So happy with my Tesla. No issues after 2 years so far. Awesome for road trips too.

[@MrKillerRC]

Elon is the man.

[@LouisDuran]

Elon is a tool

[@mikekenny5012]

Honestly, I don't know why anyone would buy anything but a Tesla at this stage of the EV industry life cycle. Tesla is making everyone else look stupid!

[@doctorpatientbridge6078]

Yes. I have Y for 3 years and it is the best thing money could buy.

[@rubenrios113]

7:02 Jan 12 and still have no updates on my ID.4. I’ve taken two long trips and was stuck in Vegas for three days because they could not find out anything wrong with the vehicle. I had sent myself all the diagnostics to show them the error codes it was throwing at me and they had the gumption to say they did not find any error codes. After leaving the dealer, i reinstalled my dongle and found they erased all the error codes in the system. I now have accumulated 30 pages or so of error codes and sent them into VW. They have not returned a letter or any acknowledgement. I don’t expect I’ll every buy another VW product based on their performance thus far. Especially the software issues. I don’t even think they know how to sandbox a unit for testing. (My personal opinion)

[@philipganchev2306]

Alex, thank you for reporting the truth and exposing unscrupulous car makers!

[@buenito35]

Get rid of the ID4.. get a model Y... It's cheaper now. You'll have peace of mind.

[@dsuprina]

So glad I went with the '23 Chevy Bolt EUV instead of the ID.4. $32K well spent. The VW looks really nice. Drives nice. But I have yet to find any serious flaws with the Chevy... other than a 50A max charging rate. Better to chill and enjoy the ride than be frustrated.

[@gregorygendron3330]

I wish I had seen this video a few weeks back. Took delivery of my 2023 id.4 (sw version 3.1) last week. I was aware of your *earlier* problems, but I discounted them figuring I would be getting a car with much better sw. All I can say is I am seeing, so far, bugs but at least they are the kind which can be ignored. All I can say is please keep yourself and the rest of us updated on these issues. Make them fix your ID.4!!!! Please. I am going to try to find and join your id.4 user group... perhaps you could provide a pointer to it?

[@achoi02]

I remember watching your video when you got the id4 and how much you loved it. Now we know better.

[@Wossi_01]

Just came across the video after getting the runaround from my local VW dealer in the UK. I think I've had all the faults you have except my 11 month old car has been in the garage for (as of today) 6 weeks with no fix in sight.

[@tolbatolbabardosqww2646]

Dude you saved me ... back in November from a VW ID4 purchase.... their prices dropped now and dealers are begging customers to buy... with a bunch of promotions, free charger, etc etc... Thank you ..truly appreciate your credibility...

[@marcdenlinger5282]

Keeping it real Alex. Love the channel!

[@276Clinty]

Alex... Yes.. Sorry you have to go through that.. i was soo excited to get a ID4... But after your videos on these issues.. i am so glad i spent the extra money and bought a Tesla model 3

[@dandydoc8386]

Does the Audi Q4 (based on the same platform as the ID 4) have the same software issues?

[@mikedaswed]

yes Alex- I have been watching you more and more, mainly because I feel you present honest reporting and not a "fan boy" of anybody. I can't really afford any EVs yet but hoping one day maybe so I am always interested in your efforts. Thanks and like the others hope better results in the future

[@Tom_Mroz]

Alex used to be a very big "fan boy" of VW for $$$. Totally honest 🥴 But we all hope Alex sleeps well at night as he helped to convince quite a number of people to purchase VW instead of Tesla.

[@paulgenta4819]

If when you have sold your ID 4 you need a replacement car I can give you my ID3! I picked it up from the dealer on Friday and by Monday it was already on the tow truck for the 12v battery. This happened 2 years ago. In the first six months I saw the Volkswagen dealership 6 times with car downtimes of up to 2 weeks for software updates. Currently it hasn't let me down but the small software problems continue, indeed new ones are added. Windows that lower rather than rise, air conditioning to the maximum with the impossibility of turning off ... And now that VW has presented the restyling of the Id3, the price of the new version has increased by 6,000 euros but the software will always be the same! Surely they have lost a customer or perhaps more than one.

[@ryanwelsch9384]

In 1999 I purchased a 1999 VW New beetle TDI. For the first few years it was great. It had good acceleration and got about 55 MPG. Unfortunately the pepiness dropped and the MPG dropped by 15. It was in and out of service so many times and I was told that the car was functioning normally. I will never purchase another VW. This was only part of my headaches with them. I was able to trade it in for a Toyota Camry hybrid in 2007.

[@todd2617]

I've 23' ID4 and so far I like it. My wife and I use the car often and we found that login screen with different user profile is useful. Also iPhone car play experience is pretty good.

[@417ah7]

Good. Sounds like you are part of the 60% of owners that don't have problems. The other 40% ARE NOT HAPPY.

[@Solar750]

Same experience, good so far, but Apple product family.

[@rubbertoea8088]

I got a 2023 with apple and is working well. But I have seen the pressure issue once a few days after I bought the car. I added more air to all tires which i thought they were a bit under the 44 psi. No issues after. Hopefully it keeps that way, but it is great that you are raising concerns about software quality. So far, I have not been able to program the mirrors based on the memory keys

[@otakuuniteda.s.2882]

I had to trade my 2021 id4 lease in towards a 2023 id4. Boy am I glad I did. I decided to purchase the vehicle because it is now pretty much issue free. Having said that Alex I felt your pain, but did not want to go back to gas and especially did not have the money to go Tesla. So I decided to give the US Built ID4 a chance. I am glad I did!

[@markt4711]

We have 2 2021 ID.4's and drove them successfully to/from Chicago, IL - Orlando FL. They both have about 10k miles and the worst of the software issues simply required a reboot of the screen or shutting off car and restarting to clear. It's certainly no Tesla software experience, but works good enough for this former Model 3 owner. I do like my CarPlay.

[@ChiSpire]

Thanks for sharing Alex 😊

[@charleswrigley]

The car its self is fine.the only issue is the infotainment centre everything works fine apart from one app the ambient lighting cannot change colours.thats it its currently on 4.5.5 software update i will see from there.its like everything else you gwt issues down the line no matter what you buy

[@evroadtrips689]

I have drove a lot of different EVs and software is the biggest problem on all of them. Maybe that because I have a Tesla and software is the best part of those cars. But I think it’s going to be a problem for years to come. Having a corporate culture around software is not easy for these companies. They are at their core a car company and trying to make them a software company is dam near impossible. So don’t expect them to get better. I’m sorry you are having these issues but I’m glad you have a great platform to call these companies out for the shit they do to their customers.

[@JamesWhited]

My dealer called to offer the update. I insisted on a loaner and they said they would put me on a list and cll when they had a loaner. It’s been a few weeks and I think they forgot about me. VW promises loaners, but the dealers do not provide them. Very disappointing.

[@aaronwilliams1249]

I've only had a few updates that introduced problems in my 2013 Tesla Model S and those were fixed fairly quickly. There's no excuse. I'm coming up on 10 years and it's still going strong.

[@kathyjohnson1220]

So helpful… great information. You are AMAZING and obviously a very patient man. Good luck with it. No problems with our 3 year old Tesla Model Y.

[@bjornverelst8927]

Hi All, anyone ever had their door opening while driving? For the last month my driver side door doesn’t open when i come near with the key. The other doors do. When i try to open it, the mirrors go back inn. After pulling the handle with two hands it does open the door. However, the door unlocks itself 3-4 times after that at random moments while driving! So when it happens in a turn, it can (and did) fly open completely. A software update was recommended to see if it helps but i have to wait 6weeks and then leave the car 2days. Thanks for the video’s, great (sad) stuff

[@williammann9816]

I have not taken it in to get software update since buying my ID 4 in Dec 2021. I have had no issues with my car except maybe 4 times the autopilots control would not work for a trip but was fine when I went to drive it again. I have put 55,000 miles on it in 15 months. I have used fast charging for over 95% of those miles at Electrify American charging station which is close to where I live and work. The battery has depreciated by about 5% which is most certainly due to fast charging it so much which is my fault. My monthly mileage went up to 5250 miles for month of March due to working 6 days a week. When I am finished with 3 years of free charging I will have put 150,000 miles of free charging on my ID4. The VW Tiguan gets about 24 miles per gallon so at $3,00 per gallon then this amount to approx $18750 in gas savings and remember I do not charge at home.

[@Epitin]

The glimmer of hope I had for Volkswagen has been extinguished. Will never ever get one in the future no matter what.

[@selnut1]

As someone who was lucky enough to not watch these videos before purchasing my ID 4 I am glad I did. I don’t think you should make your decision solely on this video. Most of the issues he is discussing are from the 1st generation and it looks like he could have envoked the lemon law on his car and returned it. I have had not a single issue in my 2022 and my neighbor with a 2021 hasn’t had these issues as well. It looks like it makes for great click bait and if it worked perfectly he wouldn’t get all these views. If this is your first EV and you are not used to all the Tesla stuff you won’t have any issues but if that’s what you want then you should certainly get a Tesla.

[@F8Tributo]

So, after the update, does your ID4 run now? It's got some new annoying UI features, ok. But does it run? Any more 12 volt battery problems? I know you said it didn't fix your issues, so do you mean the screen still blacks out, the 12 volt battery still shows bad, the tire pressure monitoring is still awful, all that still remains after the update?

[@willierevilla4217]

Great Info! Thanks for sharing this, and I'll stay away from (vw) for my next car purchase. I hope you get your issue fix soon or (vw) just give you your money back. Thanks!!

[@jasonkimes7784]

Nissan has it's share of software glitches in my opinion but I've never gone back for any updates. When I have cruise engaged on the highway below about 20 degrees ambient temperature the battery percentage drops like a rock. When I hit the brake and let it regen some power the percentage will go back up so I have to avoid highway driving and cruise control. Oh and Android Auto disconnects quite a bit by itself with 3 different phones so far.

[@PurpleSideBlack]

8:58 Alex... Did the new software update add iD Software's DooM ][?

[@dannylemmon7123]

experience building/servicing Vehicles does not equal experience building/servicing EVs. There are many examples of this being true.

[@dannylemmon7123]

I've owned two VWs, and they spent almost as much time at the shop as they did out of the shop. Will never buy one again.

[@sipher3516]

While this is true, I think it glosses over the details. It's HARD to build cars at scale and with quality. By comparison, EV powertrains are significantly less complex than ICE powertrains. The legacy OEMs are having some growing pains for sure, but I think they'll get the drivetrain issues sorted out long before the startups figure out the entire manufacturing picture.

[@dannylemmon7123]

@@sipher3516 I agree, I just think they are short sighted, trying to put together the cars with legacy parts that were designed for ICE vehicles. They really need some solid ground up designs. What legacy auto maker is building EVs at a large scale? ford maybe.

[@jasondodt4328]

Is it true that the motor in the ID4 is serialised? if the motor needs to be replaced they can't replace it with another, the replacement motor has to come from VW Germany...

[@PC-vq5ud]

I saw a youtube video from an ID4 owner who is going through that. I think he said 3 months was the expected timeframe.

[@jasondodt4328]

@@PC-vq5ud It is hard to believe comapnies have gone down this track with serialisation of components...Apple, Samsung, John Deere , VW and no doubt many others. So they can have control full circle of the life of the item.

[@417ah7]

@@jasondodt4328 We do that in aerospace to track problem parts and where they originated.

[@jasondodt4328]

@@417ah7 having a serial on a component is not the problem... Having a serial embedded in the firmware of a motor then when that motor fails you can't replace it with another genuine motor... You have to wait three months for VW Germany to send a new motor with matching serial/firmwares... That is a industry fail! By looking how clunky the software of the car is and no doubt there will be so many security layers in that software... It is inevitable for catastrophic failures.

[@davidlowton3423]

Very detailed video Alex. Think i will be passing on the ID4 when it launches in Australia later this year. Keep up the great work.

[@Solar750]

While ID.4 still has some issues, you have to remember Alex bought a first addition. Their refusal to support him is inexcusable, but many people have them without issues. I have a 23' and use apple products, but so far (knock on wood) no issues. It is by far the best value on the market right now.

[@mondotv4216]

@@Solar750It won't be good value in Australia. Volkswagen will add their normal 20% premium to Aussie prices.

[@evtorque]

@@Solar750 Maybe in whatever market you reside but increasingly cars like the BYD Atto 3 are the new value king around the world.. Fully featured with LiFePo Batteries for longevity. They have quirks too but actively support with OTA updates.

[@Ajhandyman17]

Love this Video. I am a new ID.4 Owner, I have a few videos that I made of quality issues. Volkswagen has had my vehicle for 3 weeks now with no end in site. Im leasing this vehicle and they havent supplied me with a loaner. Needless to say, Ive had my volkswagen now for 5 weeks, but they actually have had it longer. How does that work? $5000 down the road and a trade-in vehicle later I am left without a vehicle. These Volkswagen people really irritate me. I'm almost tempted to see what the State General Attorney can do. I thought I was buying good quality but instead I got a hunk of junk that wasn't put together correctly and they've had it in their Collision center now for three weeks trying to straighten everything out.

[@davidwand1367]

I received an AWD Id4 pro s in December of 2021 and have had no software issues. Probably, the first editions were more of a problem than later manufactured cars. This is the best car I've ever owned. Sorry about all the problems you've had.

[@JBsC6]

Alex best show ever! You cracked me up I had to watch it again. Funniest video ever and now I have to test drive a vw ID4!

[@Garrison169]

You could have saved yourself a lot of time learning about Volkswagen's corporate culture if you had paid attention during Dieselgate.

[@wolfgangpreier9160]

What changed in the company culture since Ferry Porsche sold its design of the KdF aka VW Beetle to Adolf Hitler in 1933? VW got nationalized and belongs to Germany. Thats all...

[@David-bl1bt]

Once a conman, always a conman!

[@douglasotis]

Alex, I have been told by friends VW has resolved these problems on units currently being sold. It seems your mistake was leaving CA before taking advantage of the state's lemon law. This law limits the of attempts a dealer has to repair a car before refunding the purchase.

[@EzDeanFassassi]

Damn, sorry to hear all this Alex. Thanks for the heads up though, were it not for you, I'd have ordered one too.

[@dresmith]

Hi Alex. I feel your pain brother. I had to get a lemon law lawyer for all of the problems I’ve had with my 2022 Pro S. I hope to have my case resolved within the next few months. I feel like the biggest fool for selling my Tesla Model Y for this piece of sh!t. As soon as I get VW to take back their joke of a car I’m running back to Tesla and never looking back.

[@ramblerandy2397]

Here in the UK we have both the ID3 and ID4, so here's my story of my ID3 [sshhh, I'll say it quietly - I think the ID3 is the better vehicle]. I finally responded to the great 12V battery recall that VW have ongoing, along with a major software upgrade so that [once again] I can resume OTA updates. Also, the car is about 20 months old so they said they'd do an inspection as well. I booked my appointment and the nearest date was 2 months ahead [yep, they can all do the long wait times]. The appointment was 19th December [can you see where this is going?] They needed the car for a day, but better make it 2 days just in case they get issues. So I take it in and go to work. By lunch time I get a call. The very polite service manager said, "It might be a good idea to come and get your car this evening, if you can. I've just done the work on 2 ID3s and 1 ID4 and they're all non-responsive. They won't wake up. Perhaps it might be better for you to have the car over Xmas and New Year?" I was in there asap. The re-appointment is Jan 23rd, next week, in fact. I'm hoping VW have got this stuff sorted. The dealer wants the car for a week. They're prepared to let me have a car, but the don't have any BEVs in their courtesy car fleet, so I'll go to work on my e0bike or get a lift on wet days. Why did I get a VW? The lease rates were excellent at the time and I couldn't afford a Tesla. The car itself is a good one, but boy, oh boy, does VW need to sort out the software that comes with it, because it's awful. So Alex, you already have my sympathy, and I haven't watched this video yet. Here goes...

[@cesartrujillo4190]

I’m sorry you are having so many problems. Biiig hugs from Phoenix

[@kyliefan7]

Sorry for what you are going through Alex!! Thankfully my experience With Chevrolet and my Bolt EV has been really good! What do you think you’ll be getting for your next EV?

[@danielecolombo8702]

Hi , where I can find the video of the proposed zendure raffle on your KZbin?

[@uwekeller6217]

I have the ID.5 Its great car. Admittedly there have been 2-3 annoying software bugs but these went away after the last update. I am glad to own this car.

[@rothiri]

Feeling the same about my ID.4 - I have not had the problems you add, but the software is pretty crappy - with Car Play. I got the email saying that updates are coming which require a visit to the dealer, but that was 3 months ago and nothing since. Plus, some of the issues with screen lock ups and ignoring buttons presses are in their ICE cars too, someone was driving a new Volkswagen and asked me about the ID.4 and I mentioned the software problems and he had them too. Also, the new ID.Buzz has the same display center, complete with lack of lights behind the temperature and such, which is just lazy. Plus I have hit the heat button and had the temperature go down, so the button alignment is off too. Plus there is the problems with the app and charging at Electrify America Locations you mentioned. Between all of that, and the newer models coming out not adding anything and barely a range change, when my lease is up I think I will go elsewhere for an EV - I don't like Tesla's interiors, or prices, or lack of car play (love the chargers and lots of locations though). So I guess I will visit other EVs on the market next year.

[@siren17]

I read too many reports on the software issues. Just canceled my iD4 order. It’s too bad VW hasn’t been able to turnaround those issues in a big way.

[@dethpuck]

you missed a few points Alex. There is also a module that has to be replaced. Glad to see you got the update. Sorry it didn't fix your issues.

[@leftcoaster67]

The fact that my 2015 VW Jetta has 4 wheel disc brakes, and the VW and Audi versions of the ID.4 still have disc and drum brakes just boggles my mind. And then there's the software....

[@DrCalebHk]

I reserved an ID4. Knowing that it may have software problem, but hope that the 'new' 2023 Americanized software will fix everything. After seeing your video, I probably will back off. On the other hand, my wife got a Tesla model 3 last week, she never feels happier for a car. There is reason why Tesla is everywhere in Califonia.

[@kevinweber5129]

Between your videos and The charger testing done by Kyle Connor and Branden Flasch I feel it’s either Tesla or PHEV for me.

[@francisdebriey3609]

I feel sorry for you, really. When buying my ioniq5 back on March 22, I already knew the id4 software issues, and this pushed the decision to dismiss the ID4 right away. VW is shooting itself in the foot by not fixing these issues.

[@JasonAndras]

Can anyone comment on whether these software/app issues are relevant to the new 2023 model of the ID.4? On one hand, I might expect VW to have made improvements on subsequent year models; on the other hand perhaps they're all running the same software?

[@environmentalcanadian2338]

Thanks Alex. Keep up the great work. Love you and your channel. Good luck in Houston. If Houston doesn't work out for you, come on up to Canada. We would love to have you brother. Peace, Calvin.

[@mastermason3246]

You were the biggest fan of the id4 and I don't like how it has turned out for you. I honestly gave up on vw when Herbert was fired. Keep up the good videos I still enjoy watching when I can.

[@infernoking7504]

I drive a 1988 Lincoln Town Car I don't have issues with the software because well there is no software.

[@417ah7]

Fat and happy living in the past is actually a good way to cope with our crazy world.

[@fjalics]

Tesla's Model 3 was buggy when it came out...in 2017, but a year later it was fine. It seems like you are having too many problems after 2 years, and why don't OTA updates work yet? I thought that was supposed to be enabled in the first update.

[@seniordockman2946]

Bad software! Will the free charging run out before they fix it?

[@CrownRider]

I checked the ID.4 forum in the Netherlands. I found only comments about mechanical, electrical and software issues. No Volkswagen EV for me for at least the couple of years.

[@IndigenousEarthling101]

Probably better to go back to the EV manufacturer who shall not be named with the CEO who shall not be named. Their build quality has been getting better recently under Tom Zhu. Overall safety, reliabibility, and charging experience is better now as well.

[@MrKillerRC]

Tesla 👍🏼 Elon 👍🏼 👍🏼 Free Speech 👍🏼 👍🏼 👍🏼

[@ACPilot]

😂

[@4literv6]

Is that the one that starts with a T ends with an A and has ESL in the middle? The true world leader in evs, making the 2 best selling evs ever. 😀

[@ACPilot]

@@4literv6 I think he is thinking of the Turd, with headed by the partly retarded twitter king called Elon.

[@jayb0nd007]

So how did u get out of the disaster?

[@JP-sw5ho]

Thank you for the excellent activism here

[@coffeeisgood102]

I almost purchased an ID4 several years ago but didn’t like the payment plan. I bought a Nissan Leaf instead. What a wonderful car. I am now trading it in for the 2023 Leaf.

[@ZookeeperJohnG]

You mentioned phones overheating, that is NOT unique to the ID models, my 2016 Golf and 2018 Tiguan did the same to my Fruit in both vehicles as well!

[@philotimo5089]

In CA Tesla Y long range with tax and license is about $14500.00 more then a 2023 AWD ID 4. Make Your CHOICE. Hole in the pocket or possible frustration with software.

[@Daniel1987H]

Good video. Unfortunately confirms all the scepticism I have towards VW being able to write software. But the 12V battery is actually very important. When working on the vehicle or being in an accident, I don't want to unintentionally touch 400V.

[@ivyau2296]

Good experience with my 2023 ID4, no problem with Android Auto so far.

[@georgeyannelis1030]

same here, been very happy with my 2023, hopefully the ones coming out of Chattanooga are better then the 21's and 22's that came from overseas. so far so go, had it since last November. They upgraded hardware in the 2023's so its not surprising that the newer software still has issues with the older hardware

[@gregridgway9136]

Alex, loved your video. Sorry about the journey! I seriously considered the ID4, but fortunately bought a Mach-E and have had some weird infotainment messages, which have now all been fixed by over air updates. My account got turned off on my very first charge session resulting in me charging with each vendor separately - took 6mo to fix! Other than that, the EV has been awesome over 8K miles - I too got the 12V battery messages, but just ignored and they went away (eventually).

[@Czechbound]

Volkswagen, raise you game. Reach out to Alex, send a team to diagnose his car front to rear, and share the findings here. Sticking your head in the sand and pretending that this is not seriously denting your brand in the eyes of potential purchasers is childish. Grow up and sort it out ! In helping Alex, you can help thousands of other owners.

[@RustyChapman]

Alex, your rant takes me back 4 decades, and an old WWII veteran was bitching about his VW Rabbit. He said it was Hitler's revenge.

[@jamesvandusen4621]

Love the Honest Experience Video Alex- Thank You!!

[@john_dee1431]

To be fair, your 12v is a normal part of EV life at this stage and that first warning error needed attention. Same goes for ICE - if it cranks slowly for no apparent reason, get it checked for replacement!

[@matronix1977]

Cancelled my Id4 in Canada. Please note that you cant load long package in that car. The Passenger seat dont fold enough and head rest rods are fixed inside the seat. Just stupid !

[@LouisDuran]

I have a 2023 ID4 on order. I placed the order last year April. Since then VW have raised the price twice and now my most recently updated delivery date is between April and June of 2023. Some 12 to 14 months after the order was placed. Should I cancel?

[@MrGchernetz]

Oy Vey!! You got snookered. Keep up the great work. You will prevail after going thru this situation. God is testing you.

[@catadjusterjim]

This is precisely why I only LEASE Ev's... Thank you for this update. I will scratch id.4 off my list of next ev leases.

[@SkeenDogger]

I think its fine owning them if they are with a good company. We will sell our Tesla a year before the regular warranty expires and just always have one with warranty. Thankfully we haven't had any major problems but you never know!

[@DrunkenAfro]

For someone who personally interviewed Diess, I’m not sure how big the writing on the wall needed to be for you to notice

[@ACPilot]

We have both an ID.3 and an ID.4. We have not experienced any issues like Alex. Some few have some issues, other very few or none..

[@michaelfink64]

Hi Alex, I guess Tesla might not have been so bad after all? I get OTA updates about once every 2 weeks, seamlessly.

[@basementstudio7574]

I was on the fence when the ID.4 came out but seriously considered it. By the time I was ready to buy, the Polestar2 was available. I got a Polestar2 instead of the ID.4 and glad I did. Do I wish the Polestar2 was as roomy as the ID.4? Sure, but I like everything else about the Polestar2 over the ID.4.