The EKEN V5 Video Doorbell is available from: bit.ly/EKEN_V5 and also from here: bit.ly/EKEN__V5
@sash.b74204 жыл бұрын
TechTronic9000 hey I change my internet ...how do I change the WiFi on doorbell
@cipsas25 жыл бұрын
First please note that this review relates to both Eken V5 HW and Tosee SW combined because they only can operate in combination and there is no other SW for the Eken V5, at least none that I am aware of. The doorbell looks good and manufacturing quality is just fine. It is a bit big but that is understandable as the three 18650 batteries occupy a lot of space. There is no weather protection (not that it was advertised but worth noting for those who need an outdoor solution). Vandal protection is just a minor bolt underneath however the doorbell‘s plastic case makes anything more serious just pointless. The camera resolution is way better than that of analog doorbells and the viewing angle is also wider though not as wide as in the description to that matter. My measurements show approximately 110 degrees in horizontal dimension and 70 degrees in vertical one. Night vision looks good. However there are quite a few issues which limit the device usability a lot: The doorbell doesn‘t work without Internet connection even in local LAN. This means that you are forever dependent on mercy of some anonymus server in order for the setup to operate. This service can cancel or become chargeable anytime, and there is no way to avoid it. Also you never know how your private data is processed in that server. All three batteries are connected in parallel. This is not the way LiIon batteries are supposed to be charged, normally there is a controller with a separate port for each battery, so expect much shorther batteries lifetime (hopefully not an explosion) unless you take them out each time and charge in a specialized charger. This is a VERY SERIOUS ISSUE as it is related to safety. I‘d say use just one battery or don‘t use them at all. The sound is delayed, distorted a lot, very silent and echoed even within private LAN. I can‘t understand it as video doesn‘t suffer from anything like that. You can turn a mobile horizontally during the call, and the picture rotates 90 degrees and switches full screen mode automatically. However in case you hold the phone horizontally before the call the picture stays vertical unless you press the full screen button. Actually the automatic picture rotation doesn‘t work at all in such case. This is a huge disadvantage in case you want to use a tablet fixed to a wall horizontally as a display (my case). The only operation mode is 10 seconds ringing and turning video on automatically afterwards. Alternatively you can press answer button manually. It is not possible to e.g. set video to turn on instantly nor to set different ringing time etc. It is not possible to control alarms from motion detector and entry calls separately, you can only reduce the motion detector sensitivity in case you don‘t want it‘s alarms. The call is on forever unless you press „back“. Also there is no „normal“ big red call termination button nor auto disconnection timer. It is stated that the only external power supported is AC. However the micro USB connection on the backplane also works OK, just it is not accessable when the device is mounted. It is not too troublesome to make a hole in plastic and connect any 5V source but I wonder why this was not done by default. 5V DC power is much more common than AC 18V. It doesn‘t work with hidden WiFi SSID. This is not docummented anywhere and manual entering of SSID is also allowed, it just doesn't work afterwards. This took me plenty of time to figure out as my WiFi is hidden by default. The camera in day mode has plenty of purple tint, especially under incandescent light, way more than any phone camera or photo camera. Summarizing, there are some positive things about this doorbell however it looks very much unfinished and use cases are pretty limited. Some of missing features must be very easy to implement, others might be limited by the HW inside. All in all this is not what I expected based on description.
@TechTronic90005 жыл бұрын
Wow! Thanks for all the info, you practically made a second opinion review and it's great! Only thing about the battery is that when using the same cells in parallel there is no issue, problems and management circuits are needed when you use series and they need balancing, in parallel they share the same voltage and having similar internal resistance makes no issues. It's actually how large capacity 18650 packs are made with banks of multiple parallel cells that are connected in series.
@cipsas25 жыл бұрын
@@TechTronic9000 I take back my note regarding batteries. I have only seen chargers with balancers and never took a deeper investigation, my bad... Anyway, the batteries might help in case one has hard time running wires however as per other reviews these batteries don't hold nearly as long as promised, so it will be quite inconvenient in the end. I'd prefer a doorbell without the bulk of battery compartment and 5V power instead.
@augustaredmond27593 жыл бұрын
Hi I have purchased the v5 doorbell,an when someone rings the bell I can hear them outside on my phone but when I press the button on my phone to speaker back to them they cannot hear me,I have activated all the notifications on my phone,which is a Samsung, it works perfectly on hubbie phone???
@stevegroombridge5 жыл бұрын
Great video - I tried to connect using just the manual but failed - I was about to send it back as useless but then found this instruction video and within a few minutes I was up and running - many thanks
@TechTronic90005 жыл бұрын
Glad to read that! Thanks for watching!
@stanleymoore80844 жыл бұрын
Have just purchased this model waiting for delivery with mains power
@TheFiestyfoxx5 жыл бұрын
Thank you so much, i finally got it all working
@steveanna32325 жыл бұрын
Hi there I wonder if you can help me my doorbell won’t ring to the little box that you plug-in Also doesn’t connect to the phone have you got any tips to help us
@tongevaert5 жыл бұрын
217/5000 When someone rings my doorbell I receive the message "Missed call" I cannot get the normal answer screen. I have allowed ToSee to make notifications on my phone. Can anyone help me?
@Sowzk4 жыл бұрын
Is there an alarm in case someone tries to remove the whole thing?
@Home06534 жыл бұрын
Nope
@vassilisgal69494 жыл бұрын
In accordance with the manuals, 8-24 ac voltage must be used, as alternative power supply (instead batteries). From the other hand, polarity and red wire connection to the left external terminal is mentioned. Finally, is able to use ac, dc or whatever we want...?
@TechTronic90004 жыл бұрын
I haven't tested that feature...
@user-lr1tj7rw7y4 жыл бұрын
So will there be two-way communication with a doorbell if the smartphone is not on the same WiFi network? For example, if the smartphone is located in another city and is connected to the Internet. Your video does not understand this.
@TechTronic90004 жыл бұрын
Yes it works because this doorbell will connect to your WiFi router which is connected to the internet which will connect with your phone from anywhere in the world.
@stuartbroughton69413 жыл бұрын
v5 doorbell up and running but it keeps saying offline wifi signle is good router is apox 16 feet away have rebooted router i need help please
@TechTronic90003 жыл бұрын
Have you initially managed to set it up and used the app to set the WiFi access of the doorbell to your network?
@stuartbroughton69413 жыл бұрын
@@TechTronic9000 been working but when i return home it says offline and no motion detector
@TechTronic90003 жыл бұрын
So only when your phone is home it doesn't work? Try to turn off WiFi and use mobile data.
@billsomrak5 жыл бұрын
Looks like a good device, and BG has a good price. I did not see the doorbell accessory which you showed. What happens if your cell phone is turned off? Is the info stored until you turn the phone on? Might be something to look into. Thanks for the review.
@TechTronic90005 жыл бұрын
If the phone is OFF it will still save the file on a internal microSD card and upload a safety copy on internet cloud.
@billsomrak5 жыл бұрын
@@TechTronic9000 Where did you get the doorbell accessory? I didn't see it listed at either site.
@TechTronic90005 жыл бұрын
The chime was an option part that I got directly from EKEN, I can ask them where to get it if you are interested.
@billsomrak5 жыл бұрын
@@TechTronic9000 Yeah, it would be a good option, so that you wouldn't have to leave your cell phone on to act as a door bell chime.
@raodasg5 жыл бұрын
TechTronic9000 hi i am unable to replay the video in the messages. Do u have any problem?
@CalkoLouie Жыл бұрын
Hi I have this v5 Eken doorbell unit which worked ok except now I cannot pair it to my cell phone even I followed the instruction over and over, at the pairing the door unit says instructions received but my cell keeps on searching and searching. Please help.??
@TechTronic9000 Жыл бұрын
I have recently changed my phone and had to reinstall the app, I had a similar issue I was no longer being able to add it. To be sincere I don't know what I did, but after a few resets and some time tinkering with the app, it finally detected it and added it successfully.
@Danielgom3z4 жыл бұрын
Good, I need your help. My product works very well, but my router turns off the cable tv. there is a possibility to be able to connect by wifi direct, phone> doorbell V5. Or must the connection have to go through the router?
@TechTronic90004 жыл бұрын
I think that there is a possibility to use it with wifi direct, but you won't be able to access it from the internet.
@tcape724 жыл бұрын
Very informative video, thanks! Can more than one phone be connected to the doorbell? Can you have more than one video doorbell associated with the app?
@TechTronic90004 жыл бұрын
Thanks for watching. Initially the app was working on a single phone, there was a more recent update and now you can "share" the device with multiple users / phones so you can now access it from another phone as well
@tamerfaid14 жыл бұрын
what is the maximum micro SD size that this doorbell can take? is it 16G, 32G ..more? ..and what types that really works with it easily? ..Kingston..or others? ..thanx! great video by the way! :)
@TechTronic90004 жыл бұрын
Mine came by default with a 8GB one, might support up to 32GB, but there is no such info or spec. I haven't tried a bigger one as the 8GB is enough for general usage. Thanks for appreciating my video!
@tamerfaid14 жыл бұрын
@@TechTronic9000 I've tried Kingston 64GB and it worked flawlessly .. maybe someone will try 128GB and feed us back!
@Vostocking2 жыл бұрын
@@tamerfaid1 nice thanks, maybe ill buy the 64gb, if someone try 128 tell us thank you
@the5chevys3 жыл бұрын
I can’t get the chime to connect
@joemccorkle44935 жыл бұрын
Please add a video for connecting the door chime.
@TechTronic90005 жыл бұрын
OK, I might make that and add some video samples also.
@neodrumz4 жыл бұрын
@@TechTronic9000 I would like to know also how to connect the chime
@benjaminbarcala97515 жыл бұрын
Hola quería saber si podés hacer el mismo video pero abajo tenga un subtítulo en español , gracias
@IsMiseAine5 жыл бұрын
Could you mount it without using the screws? For example in rented accommodation where I don't want to make holes in the wall!
@TechTronic90005 жыл бұрын
I actually keep myself on a table indoor, it doesn't need screws or anything else.
@keesvr3 жыл бұрын
So you cant get a message if someone ad the door if you go to work
@TechTronic90003 жыл бұрын
It works with cloud connectivity so you can check it from anywhere in the world.
@peterbradley76124 жыл бұрын
How do I fit the SD card into the V5 doorbell
@namerder714 жыл бұрын
Great Video..Is there a way to fix the doorbell so no one can steal it?
@TechTronic90004 жыл бұрын
You need to come up with your extra safety, there is just a single screw that locks it on the frame.
@namerder714 жыл бұрын
@@TechTronic9000 and anyone can unscrew it... It seems useless
@cipsas25 жыл бұрын
Is it possible to set a smartphone to autoreply mode so that the image would appear on the screen without manual intervention?
@TechTronic90005 жыл бұрын
Yes you have an option to keep the app in the background and when the doorbell rings it will pop up and turn on the video also.
@nadolynpartee45704 жыл бұрын
I been looking high and low for batteries for this doorbell can some tell me where to get batteries from. Mine didn't come with batteries.
@TechTronic90004 жыл бұрын
3x 18650 Li-Ion cells.
@fercsibercsi3 жыл бұрын
I wish to use external power. The instructions say 90-250V AC which seems a bit high. Some other websites say 18V/500mA. Which one? Also, can I keep the batteries in the unit while using external power or is it just one of the other. I ask because it may be useful if there is a power cut and batteries are a backup?
@TechTronic90003 жыл бұрын
I don't use mine with AC, but if I remember correctly i think that my model is rated for 18V (or 24V) AC. I think hat the 90-250V refers to a power adapter that supplies 18V AC from the mains.
@lorenzodanesi18375 жыл бұрын
Hi, you mention about updating the firmware. I just got the unit but I don't see how to do the update. Could you please describe in detail how to do it? Thanks.
@TechTronic90005 жыл бұрын
Hello, probably you got it already up to date from the factory. It will notify you in the app when there is a new firmware.
@nikolewyse2364 жыл бұрын
How far is the motion sensor? Will it give a notification even if cars drive past? And will it record anytime someone is near the camera
@TechTronic90004 жыл бұрын
About 6-7 meters tested, will probably detect cars also by their exhaust / heat.
@peterchessell282 жыл бұрын
I cant get the ringer to pair with the main unit.
@TechTronic90002 жыл бұрын
Try the following: 1) Ensure app is running properly on the phone. 2) Insert the ringer into a socket. 3) Press the connect button on the ringer. 4) Press the doorbell button.
@ericmartinez8865 жыл бұрын
Can u be connected to two doorbells and do they offer other security cameras so u can run a nice network
@TechTronic90005 жыл бұрын
Theoretically you can install more of these dorbeels and and control them from the same app.
@leoamendolare39514 жыл бұрын
Does the company provide regular firmware security updates to prevent i from becoming an entry point to the network?
@TechTronic90004 жыл бұрын
Haven't hasn't any updates regarding the firmware, but it did had some upgrades regarding the app.
@kellytaylor83815 жыл бұрын
Can I adjust the view? I can see pretty far, I want to narrow my view, closer to house and yard
@TechTronic90005 жыл бұрын
No, it's a fixed lens
@Bellintani2Ай бұрын
this doorbell has ONVIF or RTSP?
@TechTronic900026 күн бұрын
No, it only works with it's own app.
@casuproductions4 жыл бұрын
As I walk through the procedure for installing the doorbell it says for each step succes! > When I go the main screen the doorbell säys "Join the network failed" and the red light starts flashing again. Please provide me with a solution
@TechTronic90004 жыл бұрын
try do disable mobile data when you are on wifi.
@casuproductions4 жыл бұрын
@@TechTronic9000 After disabling mobile data, same problem
@watxco5 жыл бұрын
Hi thank you for the video! can you please tell me how to link white chime with the camera system?
@TechTronic90005 жыл бұрын
Mine worked right out of the box. The the app, i think it has a tutorial there.
@user104764 жыл бұрын
Hold the volume button on the white chime until the light starts to blink. Press the button to ring on the main unit. Done!
@greg100084 жыл бұрын
J’ai un problème pour connecter l’appareil. Dans la méthode 1, quand je nomme l’appareil, un message d’erreur survient par écrit: « -13Impossible d’ajouter l’appareil ». Dans la méthode 2, quand je scanne le code QR, un message d’erreur vocal se fait entendre: « configuration error please check ». Bref, je n’arrive pas à finaliser la configuration. Le bouton ne devient jamais bleu.quelqu’un peut m’aider svp?
@raodasg5 жыл бұрын
Hi there, the tosee app recently unable to have the playback button in the messages.
@TechTronic90005 жыл бұрын
You should report that to the app feedback.
@b1zshy765 жыл бұрын
If the data card is full, will it erases the old data to make room the new recording?
@TechTronic90005 жыл бұрын
Yes, it has loop recording
@SamlWang5 жыл бұрын
Is it possible to disable the ringtone on the doorbell when you press the button? Thanks
@TechTronic90005 жыл бұрын
I think you can mute the app.
@user104764 жыл бұрын
It is possible. The option is called "ring volume" in the app. Disable that.
@MegaMichael19644 жыл бұрын
Is the camera storing the videos in a cloud and how much ist that ?
@TechTronic90004 жыл бұрын
It saves short videos also on cloud while the full file is saved on the sd card.
@AthifKhan5 жыл бұрын
Did you buy from Banggood or Gearbest ? The Banggood listing doesn't mention anything about batteries and the wireless chime in the package content and the naming is also weird Eken A8
@TechTronic90005 жыл бұрын
There are several models on the market now, my chime was directly from EKEN, but they don't sale for retail, I will try to ask them to see where they supply the chime also.
@filipino_GMA5 жыл бұрын
wish as them for $20
@TechTronic90005 жыл бұрын
Usually wish sells the cheaper fake clone version ;)
@scoby783 жыл бұрын
I had this device connected to my network and it was fine. I disconnected it and now it won't scan via the qr code so I can't get it onto my network again. Any suggestions?
@TechTronic90003 жыл бұрын
Try to reset it, check network settings
@scoby783 жыл бұрын
@@TechTronic9000 i got it fixed yesterday. Charged the device fully and it worked right away
@chen-zf4dx4 жыл бұрын
Is there an automatic answer? For tablet use?
@TechTronic90004 жыл бұрын
I don't remember seeing an auto-answer option. The app works for both phone or tablet.
@Tfunkize5 жыл бұрын
does not support PUSH , so evrytime someone ring the doorbell you have to open app and connect to wifi before see who is at the door , which takes 3-5 minut and a that time the visitor is gone again
@TechTronic90005 жыл бұрын
Mine works perfectly, push the doorbell button and in 2-3 seconds I get a video call on my phone from it.
@snapdragogon695 жыл бұрын
@@TechTronic9000Even if the app in not running (not in the background)?
@stevegroombridge5 жыл бұрын
if you are using an android phone I believe you need to adjust the power settings specifically for the Tosee app - In my Samsung its as follows Settings>>Battery>>optimizing apps Details >>> ToSee turned off
@ivanermenkov74545 жыл бұрын
Can you access the camera from your phone without having someone ringing the bell
@TechTronic90005 жыл бұрын
Yes, you can, you can remotely activate it, works also from the internet through mobile data.
@lyssamansell41315 жыл бұрын
Will hard wiring it continuously charge the batteries?
@TechTronic90005 жыл бұрын
Yes, it will keep them at 100%
@marka27864 жыл бұрын
@@mkfakram1652 so you do not have any batteries in the bell, but the bell is connected to a USB charger and it is working fine, correct?
@Bluesr0cker5 жыл бұрын
Just got the device but I can’t get the camera to work. Push notifications and the chime works but no output.. am I doing something wrong ? I’ve reset the device for about 10 times now..
@TechTronic90005 жыл бұрын
Are you trying on WiFi or mobile data ?
@Bluesr0cker5 жыл бұрын
I’ve tried both actually
@TechTronic90005 жыл бұрын
During the setup did it got recognized properly ?
@Bluesr0cker5 жыл бұрын
TechTronic9000 yeah it does. Its so weird. The motion sensor works as well. I know wired it up and that doesn’t work as well.
@Bluesr0cker5 жыл бұрын
TechTronic9000 i now notice that in your video the doorbell gives a voice feedback that it has connected. Mine does not do that
@myBudmo4 жыл бұрын
Could we use it with other ip cameras via registrator (dvr)?
@TechTronic90004 жыл бұрын
No, it save on cloud and on local sd card.
@nadolynpartee45704 жыл бұрын
@@TechTronic9000 can you tell me where to get batteries from?
@terence754 жыл бұрын
My Eken 5 Video doorbell PIR motion sensor is not working , anyone can help advice please ?
@TechTronic90004 жыл бұрын
Check alarm settings
@terence754 жыл бұрын
TechTronic9000 ok thanks , will give it a try
@robertlovvik3 жыл бұрын
Just received a V5 doorbell and after trying it for a while I must unfortunately say that I am very disappointed. Battery life is specified from 3 to 4 months without motion sensor activated. My experience is that this hardly lasts 25 days before it has to be recharged. Furthermore, it has poor wifi coverage. Had to move one of my TP-link Deco M9 almost completely near the doorbell for it to have a good enough connection. So this was unfortunately a bad investment. On top of it all, I experience that Eken customer service ignores inquiries regarding this.
@TechTronic90003 жыл бұрын
Have you fully charged the battery? Have you enabled / disabled ECO mode? Are you recoding footage? IR settings? They all add or decrease the battery runtime.
@robertlovvik3 жыл бұрын
@@TechTronic9000 I use the Aiwit app. Have tried with both original batteries (came with doorbell) and new Panasonic, but I can not make them last longer than 25 days. The app lets me turn off "motion alert" to save power, but no possibilities to change ECO mode og IR settings in this app.. (?)
@TechTronic90003 жыл бұрын
The original app is called ToSee. Maybe it's not the same unit?!
@robertlovvik3 жыл бұрын
@@TechTronic9000 The manual says Aiwit app :-)
@libertyforall55373 жыл бұрын
stay away from this unit if you do not want to get adds any time you open the application (tosee) on your phone.
@TechTronic90003 жыл бұрын
I highly doubt that, your problem is from something else. I use this device and app for 2 years already and never had adds!
@debbielong14015 жыл бұрын
How do I add multiple cameras
@TechTronic90005 жыл бұрын
I haven't tried if it's possible or not
@marka27864 жыл бұрын
how do you hardwire this bell
@TechTronic90004 жыл бұрын
The mounting frame has a power supply for the camera unit. You need to supply it with 5 volts from what I remember.
@yulyraidigodoy34965 жыл бұрын
how many cell tostoll in the cam
@TechTronic90005 жыл бұрын
It comes with 3x 18650 cells, mine are rated to 2600mAh (each).
@hatlaczki635 жыл бұрын
Is it waterproof? If it is not, it doesn't make any sense.
@TechTronic90005 жыл бұрын
No it is not, works under a shelter, on a hallway, in a block of apartments, etc.
@megafraudbuster41244 жыл бұрын
how to use the IP function ?
@TechTronic90004 жыл бұрын
There is no IP function, just app based
@hackprine56915 жыл бұрын
Does the phone work when it is out of wifi range???
@TechTronic90005 жыл бұрын
Yes it can also work through your phone mobile data connection after you set it up in your local WiFi first.
@hackprine56915 жыл бұрын
How?
@snapdragogon695 жыл бұрын
@@hackprine5691 Because phone and doorbell are both connected to a broker over the internet. (Both need an internet connection)
@SWhite133 жыл бұрын
@@TechTronic9000 how do you get this to work mine doesn’t show video when I’m not home on wifi
@cloey20075 жыл бұрын
How can me and my wife both be connected
@TechTronic90005 жыл бұрын
I haven't tried to install it on multiple phones.
@Angelotiangel5 жыл бұрын
Can it be paired with 2 phones
@TechTronic90005 жыл бұрын
No, just only one phone.
@Angelotiangel5 жыл бұрын
Ok Thank you
@nickvaxou22764 жыл бұрын
@@TechTronic9000 You can share the device ,max 4 phones..Already share with my wife's phone and my second device..It's pretty easy to do that
@TechTronic90004 жыл бұрын
Might be a more recent app update.
@saloegarden18415 жыл бұрын
Hardwire does not work with 5v usb power. It works with 8 to 24 vac (alternating current) doorbell is perfect and cheap on wish.
@marka27864 жыл бұрын
can you tell us how to do that, please
@PPGtrikepilot5 жыл бұрын
Extension bell rings on its own in the house intermittently without anyone pressing the outside bell.
@TechTronic90005 жыл бұрын
That is very weird, maybe you have a RF source close the the trigger signal.
@blatrug5 жыл бұрын
After spending hours to set this up, it requires a full restart and re installation every time I want to use it. Total piece of shit. Complete waste of time and money. Could classify it as a scam.
@TechTronic90005 жыл бұрын
You must be doing something wrong, mine still works on a daily basis since I have made this review and the best of it is that I have only charged it one until now!
@RoeVenturesLLC5 жыл бұрын
TechTronic9000 how long until fully charge and how to know when it’s fully charged?
@libertyforall55373 жыл бұрын
stay away from this unit if you do not want to get adds any time you open the application (tosee) on your phone.
@TechTronic90003 жыл бұрын
I highly doubt that, your problem is from something else. I use this device and app for 2 years already and never had adds!