Entitled Customer Gets Shut down - Why I Hate Selling Cheap Cars

[@FlyingWheels]

To complete the video, PayPal did give me the money and I told her to pound sand

[@goneballistic]

Thank you for posting this. I was wondering. I won't take Paypal anymore. I'll take cash or Venmo

[@qwaszxpolkmncvb]

I've seen people scam small business owners with PayPal countless times. It can be a hard hit for some. There's no legitimate reason for someone to insist using it. Especially if the transaction is done in person. You can't even trust cash from people like that. Safest thing I could think of is a USPS money order or cashier's check from your own bank. I think both can be verified with a phone call.

[@joycefye6101]

Refuse to ever deal with her again!!

[@dirty364]

Sweet victory!! 👏 I sold used cars for a few years and I feel your pain! People like her and her boyfriend are scumbags and I would of done everything in my power to get back at them, even if it cost me more then what the car was worth….just out of principal. You should of used there names in the video so others can shame them.

[@aaronlstillwell]

Where are u out of? New England?

[@sammas7440]

She was not dissatisfied; she was pulling a scam from the beginning.

[@ChristopherEisele]

I agree, that's why she showed up on Monday, unscheduled, rushed you, before the transaction even executed. Classic scam. When someone is rushing you on timelines for something like this, it's a scam. Classic social engineering.

[@user-wy1dl2me2p]

Yes for sure

[@Mrfixitmarty]

But what could she really get out of it?

[@LunaErosStudios]

She wasn't playing a victim, Craig, she was trying to steal the car.

[@mythbuster7538]

It was her plan all along. She had no intention of paying for the car. Hence why she insisted on paypal. Otherwise she would have transferred the money from PayPal to her checking or whatever account. Not everyone is honest and nice.

[@trwsandford]

Welfare queen

[@throttlebottle5906]

probably paypal credit maxed out and trying to use it for repairs/parts. people are complete tools now days.

[@CrazyBear65]

Fraudulent intent.

[@dw4940]

Not necessarily, some ppl have good intentions but have that out of charge backs.

[@jeffb5785]

She is a scammer

[@JTFormula]

I am a car dealer in NJ with $6,000 and under cars. This video couldn’t be more closer to the truth. The cheaper the car, the worse the customer. I deal with these a-holes every week. Most people are thrilled they got cheap wheels, while the person who’s buying the $1,000 hooptie complains that the cigarette lighter doesn’t work and demands that it gets fixed ASAP. Craig, you nailed this on the head.

[@toriless]

I would not bother with anything not made in Japan (US or Canada too) and under $10K if I were a dealer. Toyota, Honda, Newer Sabaru, ...

[@scottkasper6378]

@@torilessexcept that the Japanese cars that are sold here are made here

[@mitchhedberg4415]

@@scottkasper6378 Not all

[@windmillacres679]

Kind of unrelated, yet similar. I am a pediatric nurse. I learned years ago that the most demanding and unreasonable parents are the ones not paying the bills. Yep, I talking Medicaid. Not all by any means, but a majority. I've actually had a 3 month old baby as a patient. Her perfectly health used the call light to get me to come to her room at 3am. She wanted me to hand her a soda she left out of reach so that she wouldn't have to get out of bed.

[@Al-Gore-ithm]

I sell manufactured and modular homes for a living. Same can be said for this industry. They want the world and expect it for pennies and in most cases they don't have a dime to their names. The ONLY time it's worth even trying to sell to these people is because they have land. They have family land that was given to them, typically free and clear and that is the ONLY reason they get my time.

[@egx161]

Your honesty as a car dealer is very rare. Always go with your gut. You knew this would be a problem. Lesson learned. Thanks

[@lot2196]

Some people put more effort into being a deadbeat than they would making an honest living.

[@jeffb5785]

I have worked with people that work harder to avoid working than the work itself would be. When I hear someone say Don't Worry About It, I start worrying.

[@Luminous.Dynamics]

Makes me think of all the bums out there at night stealing catalytic converters

[@ricklazio7923]

deadbeats are aka victims of some kind

[@jeffb5785]

@@ricklazio7923 Yes the victim category, most of these types of victims have victimized themselves with ignorance, stupidity, or a feeling of entitlement

[@gingerelvira6587]

Its a culture

[@MrPaige222]

When I sold cars as a dealer, I had plenty of such experiences. One evening, as I was getting ready to go home around 9:30 pm, a couple of guys walked in, stating that they needed a reliable car, but only had 1, 200 dollars. Which, because we had to collect taxes and registration, translated to roughly 900 bucks for the car. I had 2 cars that I could sell them and make about 75 bucks each. One was an extremely well running 1987 chevy 4 door with a straight body and weak paint, the other was a very good looking piece of shit Cadillac Cimarron. If you know anything about cars, the Cimarron is one that should never have existed. Anyway, I told them to buy the chevy, as it had at least 6 months left in it, and stay far away from the Cimarron, mostly because my partner had purchased it in a package deal and they absolutely SUCK. They insisted on the Cimarron. I told them to come back tomorrowand buy it from my partner as I didn't want to sell a known lemon. They insisted and I just said, ok, but you're signing a document that says it's a piece of shit. They did. And STILL tried to return it a week later when it broke down. Towed it to my front gate, blocking all my cars and insisted on a full refund. I called them and gave them 20 minutes to get it towed to wherever they wanted or I would have it impounded at their expense. They moved it, but still called me a crook. Cheap people are unbelievable.

[@olivierauberger]

Thank you for sharing this about Cimarron. I had no idea.

[@craigjorgensen4637]

@@olivierauberger Cimmarons weren’t THAT bad! Just glorified Chevy Cavaliers.

[@meredithsdg]

@@craigjorgensen4637 ~ Cavaliers were that bad, so a Cimarron was a glorified lemon.

[@corvairjim1]

​@@meredithsdgto be fair, I once had a '99 16:31 Cavalier that I bought just slightly used - 7,700 miles. The original owner decided that she didn't want to drive a manual transmission every day after all. Her loss, my gain. With proper maintenance, nothing extraordinary, I got another 100,000 miles out of that car without problems. Original clutch. Original struts. All the original engine ancilliaries. I only sold it to get something nicer. Sure, the trim was cheap. In fact, the whole interior felt plastic-y and cheap. But it never let me down once. That little Cavy was absolutely stone reliable (Don't get me started on the Honda Accord that replaced the Cavalier! 💩)

[@Kunfucious577]

When I had my business, every time I went against my gut instinct, I ended up regretting it. It’s always because you want to give someone a chance.

[@toddp.226]

Craig, you did it to yourself by not doing a cash only deal on junk like that. The power of telling people no is real.

[@FlyingWheels]

True

[@bryantg7641]

Todd is absolutely right !!! You should have told her "No" !!! If you don't want sell cheap cars, dont advertise and then sell cheap cars !!!!

[@kitfisto1827]

You should have told her no even if she wanted to pay cash. Doing business with people like that only encourages their bad behavior.

[@bryantg7641]

@@kitfisto1827 not sure I agree Kit. If you've advertised it and I've got the cash and I want it, I think you ought to sell it to me. He knows nothing of or about what kind of people I may or may not be !!!

[@jupitercyclops6521]

@@FlyingWheels I'm sure it gets old, but seems to me that Marley guy was fairly straight up and tried not to waist your time or his any more than he had to. Just my opinion. When I make a major purchase, I try to find a bargain before I'm at the point I'm desperate to have the item. Tbh, I woulda waisted both our time because I wouldn't have made an offer without looking at the car. Never thought about your side of it getting bombarded by offers that seem ridiculous.

[@Offthbadan]

I was hoping the person walking the dog stopped and said, “I’ll give you $300 for that Toyota”.

[@glenerickson358]

He needed to tell him he's on private property. The audacity of people. Trespass and walk up on you while making a video.

[@thefiveguy5258]

@@glenerickson358 found the white guy

[@GoblinStomp]

@@thefiveguy5258 thats the funniest comment i ever read dude

[@16thdave]

@@thefiveguy5258 Found the Racist

[@thefiveguy5258]

@@16thdave I'm white bro

[@charleswildman137]

This video reminds me of why I feel so blessed to not be working retail anymore. I started hating people and it just isn't worth it. God bless you!

[@MrJerryrigged1]

I've had customer's do this with chargebacks and then made the call to let them know they'd be charged with theft. A lot of times, the "customer" make the mistake of stating the reason for a chargeback as "not receiving goods or services" If she's got the car.....and charged back.....she's stealing it. It's fraud.

[@RSwrightMD]

Craig, I agree with Gerard. Consider this option.

[@MrJerryrigged1]

@@RSwrightMD The last customer tried this with me for over $2000.00 of bluestone I delivered to them for a patio. Which would have been a felony theft in NY. They quickly recanted their chargeback complaint.

[@jeffreyhillery1614]

Charge her with theft!!!

[@royperry2859]

Now I know the answer. The price being asked for is the price to pay with $50 or $100 variable. This video is your answer to my question. Thanks!

[@kitfisto1827]

I think these idiots don't know that their claims result in a chargeback to the seller. They probably think the credit company will just eat the charge without looking into it. Keep fighting back guys. Keep these deadbeats honest.

[@CamberRockerCamber]

She would be that person to go to a restaurant, eat the whole plate, and then complain about something in the dish and wants a full refund

[@throttlebottle5906]

I've eaten all the food and complained about it afterwards, because it was somewhat overcooked, very sloppily prepared and hard to eat. But I didn't ask for or take a discount, nor a refund and still left a tip, because it's not everyone else's fault the cook didn't do their job right, maybe short staffed or having bad day. now if it was half raw or rotten, I'd probably go karen mode :))

[@desertdog5397]

@@throttlebottle5906 I worked at a country club as a chef...we had a club member come in to eat..she and her party were assholes...she tried all the high priced meals...ate more than half...3 times...she thought she would get out of paying...so the GM gave her a plate fee of the highest dish she ate $45 bucks..

[@MussaKZN]

Ha I had a meal in a pub half way through the meal I find a sink plug in the salad, I call the waitress over she cringes and takes my plate away, a couple of minutes later the chef comes out and tell me I planted the plug in the salad and I would still need to pay for the meal, I didn’t pay for that meal I did pay for my wife and children’s and then the manager told me I was no longer welcome back at that establishment!! Don’t worry Bro I was never coming back! “It goes both ways”

[@CamberRockerCamber]

@@MussaKZN but you didn't eat the whole plate and complained after. You caught it half way through and notified the waitress. That's different.

[@MussaKZN]

@@CamberRockerCamber point being something there is a reason to be a disgruntled customer and also sometimes retailers and or wholesalers do rip off the public deliberately, so that why he should have went with his gut feelings, if it quacks like a duck it’s a duck unless it’s a lyrebird!!

[@Han-Solo459]

Who would throw a grand at a dead VW?

[@danielcanales3404]

I believe she is trying to scam you Craig. She planned on charging back from the beginning.

[@D4x4Bronc]

defintely a scam contact the local popo

[@mattsecuro2968]

Just kidding and I mean the Toyota Avalon

[@Bloomamba94]

Same I was thinking. Her ass would’ve been under the jail. That’s strong arm robbery

[@scottreal6232]

People are horrible

[@toptierfish9335]

Someone bought my car roasted the tires off and 2 months later complained I ripped them off they want a refund 🤦🏻 I’m a private seller online sorry can’t help

[@thelifeofjessejames]

I drove tow truck for nearly 6 years and you're basically describing more than half of the people I dealt with. Had to take extensive pictures of every single car I performed any service on because people will do anything to get something for free and would make a damage claim for something we didn't do, bash us online, etc. I'm glad to not deal with people like that anymore. This situation sucks for you Craig!

[@EnriqueReyesJrREALTOR]

When I went to Los Angeles Trade Tech a couple of the other students delivered appliances. The next day, customers would report that they did this or that... the manager would go investigate, only to find nothing. Turns out the customers were fishing for a discount off the appliance.

[@vilefly]

Here's what you should have done. Register the car as stolen to the police, then tell them where to find it (her verified address/credit check). This person is a scammer, no less. Treat them brutally as well. We have dealt with such people from time to time. No mechanically inclined....whatever.....will buy a beat up volkwagen to make it drive.

[@bruceman007]

self employed for 20 years. the best advise i was ever given was to "fire / let go" of 10% of your customers a year, you know the karens... that gives you room to find more and better and let the headaches go. its hard to do. well done. you did exactly that!!!

[@Widemouth1832]

People often ask why I'm so jaded dealing with the public. I spent five years owning rental property. Now if someone gives me any hassle at all I just tell them to walk. I don't need the hassle anymore.

[@toriless]

My moronic neighbor rents, what a dumbass!! He could have sold his house for triple making $800K but he rented and made $40K and the does not include repairs and not the real estate market is starting to collapse. Remember the "Rich Dad, Poor Dad", it no longer applies in specificity, sell it !! Anyone renting a house is an idiot !! SELL, dump it! The OTHER neighbor paid under $900K and sold it 1 year later for $1.4 million while the other neighbor made a $40K minus interest minus repairs, $600K to the white couple while the cheap Chinese neighbors LOST money renting. Trust me, many Asians are dumb. We made a LOT more selling my condo and investing any gains it then from renting it. I am still trying to figure out legal ways to use the money.

[@amadablam8229]

Dealing with deadbeat tenants is the absolute worst. There are a lot of people who rent whose business model is to move from one apartment to the next, all the while not paying rent. An endless cycle of fraud.

[@coffeestout]

Sell the property then. Price of doing business.

[@sudhakar0408]

Love your honesty as a car dealer. Watching from Uk and love your content. Let me know if you have any know any dealers who is as reliable and honest as you in London. That would be helpful ❤ My best wishes

[@new2000car]

Customer gave warning signs: extremely rude, on welfare, refusal to come up with $900 cash, insistence on pay pal. She fooled the dealership.

[@channell11]

I'd go repo it just on principle-even if it's not worth it financially.

[@michaelthebarbarian3380]

@@channell11 I would actually donate a few hundred to this process.

[@gearhead9115]

Just go repo it and sell it again to someone else thus person is a deadbeat

[@wiredcoati]

He let himself get fooled. I would have kicked her ass to the curb once she laid in to my staff. Done it a few times and will continue to do so with unruly/rude customers. It’s not worth my time or their money..ever.

[@new2000car]

Definitely a red flag-yelling at staff, you can almost know, seeing that, that she will reverse the charge-the ultimate slap in the face that nasty people love to do.

[@montrosedental4450]

I can totally relate to you. I have had a similar thing happen to me. After providing a service to our clients, some of them do charge backs. But I take them to court and spend more money than they paid, just to teach them a lesson. I am very thorough with my paperwork and make sure it's written in plain English. I have yet to lose. I can just see the smile on your face when you resolve your issue with Papal in your favor.

[@zteve2711]

I dont know how you do it. I genuinely appreciate and respect your transparency and honesty and it's disgusting how some people could treat an honest person like yourself trying to do clean business. It's what keeps me out of the business.

[@phillyp.8375]

Buy a vehicle from him then see how u feel!

[@bigospig]

She saw your other video when you went out of your way to help the guy who refused the warranty and she figured she'd take advantage of you.

[@FlyingWheels]

probably

[@tombolin7168]

Flying Wheels After my 2 years in the Repo business I would not be advertising on any marketplace site , wholesale those junkers.

[@Beyerjohn283]

@@FlyingWheels Marketplace is a disaster. No one on there is really buying cars for themselves, its just all flippers/re-sellers. That goes for more than cars too, stereo equip, tools ect. Buy insanely cheap (Those feeler messages they send out) and if you bite they are making the profits. I used to sell on there but its gotten so bad in the last 6-8 months I quit.

[@jeffmorse5599]

I've bought a side by side, 3 snowmobiles, 2 trailers and sold a trailer and 2 sleds on FB marketplace in the last 6 months. I find it's a great place for toys but not necessarily for cars and trucks.

[@TheLegendaryt2]

@@Beyerjohn283 craigslist messed up when they started charging ppl.

[@codycheney3401]

I totally agree with you ! Unfortuntely it's the people that you feel bad for is the ones that come back to bite you

[@pmscalisi]

It’s because they’re playing with you.

[@TheAlpine49]

I need to say something about your comment. You are dead right! I'm a landscaper and do mainly high-end projects. I've only had four clients in the last eight years that were incredibly difficult to work with. One, they were usually rude or demanding BEFORE I signed them up. Two, they complained or were unreasonable almost from the get go. Three, extremely slow to pay progress payment per contract as the job progressed. Four, either make us re-do something or expected us to do stuff for free that was NOT part of the contract! They became problem customers. One day it just hit me, the ONLY bad customers I had were the ones that could not afford us! They should have never hired us! They bullied us to get a more expensive job at a lower price. Threats of "I'll leave a bad review", or I'll tell my friends use to work. I worked very hard to always please my customers but I finally said enough is enough. I am much more selective on my clients and I do not do things for free. Period! And I haven't had a bad client in over three years now! Much happier with no Karens to deal with! Stick to your guns. Loved this video.

[@andrewlopson3394]

This was awesome and you're so right in what you say about people not taking responsibility for themselves in present times...I really appreciate your candor...being honest and treating people well ultimately comes back to yourself favorably as we're all connected--it would be good for more people to realize this.

[@TheAlpine49]

Amen brother!

[@botjimllfixthatellis4805]

Unfortunately, people are getting dumber and more entitled by the day.

[@mitchhedberg4415]

Trump literally says when things go right he gets all the credit, when things go wrong he blames somebody else. That was the leader of the free world, the most entitled person on Earth.

[@innocuousmerchant8766]

@@mitchhedberg4415 your Trump derangement syndrome must be pretty advanced given that he hasn't been in office for years and this is a video about a cheap used car.

[@doingyamom]

She is probably pulling some kind of scam. Considering she insisted to pay via PayPal, plus she acted all angry when she stormed in on Monday. It seems like some sort of setup

[@murphy903]

Love this!! I'm on the same page. I'm not a pushover but I am honest and fair. I believe that what goes around comes around. You aren't going to cheat karma. Thanks for the video. Thanks for being the honest, fair person that you are. It's refreshing in this day and time.

[@juandelagarza6718]

I own a auto repair shop (36 years) and have had similar experiences, owners of newer cars are generally good customers, owners of old cheap cars that have many mechanical issues are trouble. It’s not worth the stress for a few dollars.

[@lewiswereb8994]

Landlords have similar problems. You rent out slums, you have problems because of the human shit that lives in that type of building. You own and rent or lease units that go for thousands a month, very few problems.

[@toriless]

This is why I buy Toyota, it never need repairs, maybe a new battery but not repairs.

[@gregblack8550]

Not every single time but most folks that don’t have Money is due to attitude. Not always but most often .

[@jimsix9929]

just wait, Toyota is really getting bad@@toriless

[@genghischuan4886]

That is straight up theft and fraud on her part. she need to be held accountable

[@otmcc7838]

Your positive and you don’t let people bring you down. That’s a very good attribute to have and most of the people out there a pretty negative so good for you.

[@hm12460]

Paypal is a large part of the reason I quit selling on e-bay.

[@justinbowen1183]

Really? I won't do a transaction online if they don't use PayPal I'm sorry to hear that happened to you. Iv used PayPal for years with no issue. Then again I don't do business unless you have atleaste 100 sales with 98% or more feedback.

[@kizarumelon2477]

PayPal sucks ass

[@glenerickson358]

Now the want your bank account and social security number.🤦‍♂️

[@johig4378]

A while back I read a horror story about how the above-mentioned company has the right to freeze your checking account for up to six months while they investigate your issue. I buy buckets of freshwater pearls from eBay (ladies go bonkers for cheap pearls) and eBay is trying to sign me up for paypal membership since eBay now owns it. Sorry. I’ll be a “guest” buyer forever.

[@04hemibee]

@@johig4378 They will. I used to sell new parts on ebay. Long story short they froze my account when someone bought a part they said did not work. They mailed me the old part. They got a new part and there money back. I quit selling after that. Paypal always take sides with the buyer

[@Mr_Everyman]

Wow man, today is the first day I have ever seen your channel and it's like you are literally narrating my life. Damn, I feel you.

[@RLC2020]

I buy and sell a lot on Marketplace. It's getting to the point where I don't want to do it anymore. People are just obnoxious to deal with now. I had a lucrative side hustle, but these types of people are ruining it for everyone.

[@zman92630]

America sure has changed. I remember when someone's word meant something.

[@ivavossi]

When you cant trust the government the people become the same way bunch of cheating lying SOB's. There are too many shysters' We the good people need to be strong and stand up against this time of social disaster start with your children because its been proven our school systems are teaching this social degradation. If we don't we are going to loose this country. Facebook, PayPal, they are all part of it. Amazon too. Capitalist pigs have become Capitalist's bullies. Great video very informative and telling of the way we are becoming. sorry for the rant.

[@gingerelvira6587]

It is All about who the democrats have chosen to promote, followed by the media , and others. Right No personal responsability

[@abka5532]

Thanks Biden

[@wvhollargirl7549]

Thanks lying and filthy TRUMP. Your MAGA has demoralized the USA.

[@sergnoff94]

@@wvhollargirl7549 Guys, this happened way before Trump or Biden.

[@toms7280]

Betcha Karen does this PayPal chargeback on every one of her purchases. She is wasting your time and then PayPal people's time too. And all for nothing for you and PayPal as she gets her full refund.

[@jmash7751]

That was a very entertaining AND cathartic video! I found myself nodding in agreement with everything you were saying regarding your frustration of dealing with the self-entitled, etc. Thanks for the chuckles!

[@Ladco77]

8 minutes in and you're talking about everything other than the deal you keep telling us you're going to be talking about. You're definitely a car salesman. Keep them talking as long as possible.

[@Craig_N]

3 mins of "not worth my time to sale" these cars.

[@simonrussell6884]

Your a special kind of person hey, watches a whole video then complains about it, your probably just like the VW chick ....pain in the ass !

[@JohnDoe-zw8vx]

Thanks for the heads up. I jumped to minute 8 😁

[@pignapoke6772]

Holy crap he is such a fucking cry baby! That was like a year long bitch fest. My ears hurt. After 4 min didn't even care if you were right or wrong just wanted you to stfu. Never even showed her!

[@roberttimothy1338]

@@Craig_N Then don't buy the cheap cars then. Like that boat you evidently did not look in to well enough before you bought it. You evidently don't have time to actually research what you're buying to resale.

[@AmandaHugenkiss2915]

When I coached and had "suggestive parents" I offered them a spot on the coaching staff. They couldn't run away fast enough.

[@jong5866]

Glad people get to see what dealers like you and me deal with on a daily basis. Many car dealers are honest people. Like any business there are some bad apples but there are many good ones.

[@williamsampson4926]

I sold electronics and other things and love it when someone asks me what is the lowest you will take? I finally figured out the perfect comeback line. What is the most you'll pay? LOL

[@resurrectionautorebuilders8465]

I use that line too. Shuts them up pretty quick.

[@dr350ses]

Yeah and they usually say that before they even come look at it! I always say, I’m not negotiating with you until you at least come see it, that usually shuts them up too

[@demon1954]

I forget which movie star it was but he asked, I think, Aston Martin if they’d sell him a car at cost instead of retail. They agreed immediately as, like VW with the early Veyrons, they were losing heaps of money on every car they sold.

[@chrisg6091]

I have learned to be always polite. One of those initial low ball enquirers will end up being a customer. Treating people courteously even when you want to scream is the difference between getting refferals and getting a bad name.

[@williamsampson4926]

@@chrisg6091 I agree but you can be nice when you use your comeback line. I've been in sales for years and most jerks tend out to be jerks. I've had thousands of customers sold everything from cars to electronics and always be nice but if someone gives the old line what is the least you will take I found what is the most you can pay and smile. Not be rude because they are being rude wit their line. If they say I can do this what can you do that's different. Sort of like a house offer all offers must be presented but you need a come back line always or offer. If your already selling at a really good price and someone offers you 1/2 they are probably trying to flip whatever you have or steal it. So I never just come done if they say what is the least you'll take lol. Also, when I was younger and not so wise I found out if you engaged super low ball offers and did give your lowest price they always came back lower.

[@wando89]

Great real life story. Business in America can be so challenging, keep ya head up Craig. You treat some people better than they deserve.

[@GlassFortress31]

To be honest, I'd love that Avalon. Bigger than my corolla, and I work at a shop. If you are close to nys I would actually be interested. I know what I get with a vehicle like that, so knowing the risks, I'd fix stuff myself

[@rustyshacklefurred2090]

People are terrible, don’t let her get ya down Craig!

[@pauldurkin6770]

Yes they are

[@mariancoffman6089]

You are hilarious. This video is entertaining and uplifting because many people with integrity have had similar experiences to yours. Thanks for posting. Best of Success to You!

[@djscottie2010]

Amen to your sentiment…🙏 Love your videos! I was in the business for 18yrs and I can so relate! That’s exactly why I get out! lol Keep up the Great Work!

[@MilePost106]

I know the feeling selling on Fakebook market place!!! I get so mad I end up deleting everything!

[@theviking363]

At least you're trying. Think it's refreshing to see someone vent with a good attitude!!

[@pcharles1395]

I feel your pain .I owned a repair shop a few years ago hard to run a shop whe a customer has a $250.00 car that need $1,000.00 in repairs and they only have $100.00 .

[@bobbg9041]

100 bucks is a nice start to DIY repairs.

[@pcharles1395]

Your right a $100. 00 is a good place to start for diy@@bobbg9041

[@NoName-tz5ji]

I’ll give a hundred for the boat. THATS CASH TODAY BUDDY!

[@GroundedFlyboy737]

Lol, be careful what you offer, after the nightmare he's had with that boat, he just might take you up on it!

[@NoName-tz5ji]

@@GroundedFlyboy737 Lol you’re right.

[@aricwithautoreplay]

😆

[@throttlebottle5906]

definition of *boat* "a hole upon the water, unto which one endlessly pours money"

[@taketimeout2share]

@@throttlebottle5906 A wet hole?

[@keithlane4343]

I feel your pain. I'm in the yacht management / yacht charter business. When I tactfully explain to clients why I don't take credit cards ( same reason you don't, potential charge backs ), everyone swears they won't that person and charge back. Twice, in 35 years I took a payment by credit card because of last minute booking circumstances. Twice I made a point of proving the client wrong and even though one was from out of state, and they knew it would be all but impossible to recover charter fees, I spent the time and effort to make an example of them, and won both times. Lots of my time was wasted, but at least it was in the winter / off season. Take care Bud. Good video

[@CromfordCars]

I'm a used car dealer in the uk and I feel your pain. The world seem to have am attitude of "I'm entitled" rather than "I'm lucky to live in time and place where the standard of living is so good", God knows our grand parents never had it this good... Where will it all end?

[@toriless]

It will only end when Karen #1 (DJT) is dead....

[@Cnw8701]

In the US, our grandparents had it better than us millennials do now! 😂

[@idahoman966]

you have to expect people to low ball when 90 percent of dealers charge way more than the cars actually worth

[@JoseDiaz-rd9fh]

True but that's why you gotta know market value and be in the ballpark of a fair price.

[@scarface50377]

When I sell anything on marketplace and get low ball offers. I send them pictures of eBay listing for cheaper alternative brands. And just say “ I think this is more in your budget”.

[@bradenwoods1111]

Lmao like he could have a bicycle on the lot and take the low ballers to that and say here ya go

[@jsdzx]

And then they come to my store and complain the 10 dollar headphones they purchased aren’t great like Beats. Or why did I charge them 10 bucks when they can find the same ones on Amazon for 8.25. People are the problem.

[@bobwilliams3502]

My ears are hurting from this guy crying!

[@thomaskirby6706]

If she charges the sale back and doesn’t bring the vehicle back, isn’t that theft / fraud?

[@ooozooo7333]

Yes.

[@skimanfree1073]

lock her up!

[@gravityskeptic8697]

If I spend $900 of my hard earned cash on a car, I expect it to be in mint condition, have rock solid reliability, and at least a year of full warranty 🤪.

[@acemogany6369]

Ya wright

[@youtubehatesfreedom1870]

Me to I just can't find one

[@countryjoe3551]

Seems legit...🤣🤣🤣🤣🤣🤣

[@ericjespersen6440]

900 is nothing you'll be lucky to find one that at least runs and drives, a warranty lmao lolol 😂 good luck

[@Han-Solo459]

1910's was the time for that kind of standards.

[@mikemorris4442]

This is so true, when you sell something cheap you attract the worst people. been down this road many times.

[@toriless]

Better to give it away to decent person

[@maricelachavira]

Never thought about it, but its true

[@everydayfisherman2311]

I hope you update us on how this ends......I am invested lol

[@TheCapitalB]

Yes like a series!!!

[@AP.Production]

Same

[@FlyingWheels]

I got the $900

[@TheLegendaryt2]

Update please.... And I know u can't, won't and shouldn't but put her name out there lol

[@sloshycomic123]

@@FlyingWheels LET'S GO

[@stymiesnerdly771]

It would be a shame if Karen's info were to get leaked, or if a Craigslist ad with her number was placed with explicit instructions to call after 9pm because she works 2nd shift.

[@FlyingWheels]

🤣

[@mvmedved]

Cyber attack on a pipeline uncovered Karen’s personal info 😂

[@kitfisto1827]

I doubt she works.

[@kerryeff407]

Spot on! LMAO!

[@BeatersRus]

thumb this reply up if you opened this guys comment thread to see if her/Karens info actually got posted lol !!

[@danielwillliams9669]

Thanks for the update and I am glad you got your money back! hats off!

[@ioanekoroivuki543]

"Do to others what you would want them to do to you." Matthew 7:12. Thanks for the reminder Craig!

[@johnnyrodriguez8358]

Keep the title and report it stolen.

[@m.rogers5846]

I wish I could give you more than one "like" for this! You are so right about people not taking responsibility for their own actions. Its one thing to be lied to or tricked, but its another thing entirely to make a poor decision and then not want to deal with the consequences.

[@ralphralphin]

Dont sweat it man, as long as you have the documentation paypal will credit you back the amount. If you attached the files she signed, you will win.

[@andrewnyveldt1663]

Not always true. I run a home inspection company and even with signed agreements, proof of reports delivered and emails from the client thanking us for a great job and confirming receipt of reports and multiple emails with follow up questions and an email saying they backed out of the purchase of the home because the seller refused to fix a major structural problem and thanking us for saving them from a surprise 30k+ repair PayPal still sided with the client. Small claims court Judge on the other hand told them to pay up in cash plus extra fees or he'd call the local po and have him arrested for fraud. But I still lost because I had to take a day off of work to go to court and the extra fees didn't cover that, just the bank fees that I lost and judge wouldn't allow the extra for lost time.

[@mikesweet5848]

There is no black and white with Paypal. They have terms, but if Paypal rules in the favor of the wrong person, they all go out the window and it turns into a dogfight. I'm not going to sit here and discuss scenarios, but as we see in the video someone is objectively being a scumbag right? If Paypal wrongly rules in her favor, our boy over here can still win, but it depends how hard he's willing to fight for it. I may turn into hours and hours on hold, and talking with 12 different people - It can border on not being worth it.

[@johnbryson2479]

Hope you feel better after venting! Small business is hard work. You seem to do a great job and wish you continued success! Shame on the scammer customers: they waste your time, gum up the system, and ruin your faith in humanity. I hope that you have many, many better customers that you help and have positive interactions with.

[@toriless]

Yeah, "Karens" like Donald Trump hurt lots a people.

[@Kevin---kx3jy]

You hit the nail on the head on many points. Having worked in law enforcement for 20 years I can tell you there are a lot of similarities between my line of work and yours.

[@robsdeviceunknown]

Yes sir, I spent 6 years on the force until I got SO SICK of it ,I went back to school. I just knew I was going to end up in prison for pulling a rodney king on some clown. It had it's rewarding moments, but nope. being a cop was NOT for me.

[@Kevs442]

Similar because it's the exact same people you both deal with. People that act like this woman are always looking to get over on someone else and are always looking for some kind of edge over others, legal or otherwise, they just don't care.

[@mitchhedberg4415]

Yeah, both jobs are mostly filled by assholes.

[@brucecoleman7412]

A friend who trained me to sell cars years ago had a saying for As-Is sales. You know what As-Is means don’t you? It means that if it breaks in half on your way home, YOU own both halves! You gotta love it!

[@W0RLDSSMALLESTVI0LIN]

They don't give a shit. Here in PA, the state cops will come after you for even a 1000 dollar vehicle, it happened a few years ago when my partner sold a decent 95 f150 4x4 for 1000...customer was pissed off there was a hole in the gas tank...cops came and slammed us with a big fine.

[@davidbalfour798]

@@W0RLDSSMALLESTVI0LIN No such thing as that in the UK, buying privately is at your own risk.

[@bamafencer12]

@@W0RLDSSMALLESTVI0LIN I have zero issues with As is sales as long as the sales person is honest about the leaks and other issues. I’d still buy it anyway. Just Be honest about it.

[@W0RLDSSMALLESTVI0LIN]

@@bamafencer12 we didn't know about the hole in gas tank, it was at the top of the tank and we didn't see it. Being a dealer is a huge risk and headache..

[@bamafencer12]

@@W0RLDSSMALLESTVI0LIN damn that sucks. Cars and trucks can be money pits especially if the maintenance wasn’t kept up.

[@RollingwithRuckus]

Glad I found this channel, I’ve been binge watching for the past two hours. I used to sell cars and I know the pain you are going through. I sold a 2002 Honda civic to a guy and told him it didn’t pass smog and was for parts only. Few weeks went by and he’s calling me demanding I pay for a new catalytic converter so he can get the car to pass smog. Told him no and it was sold as parts are as is. He took me to court over it and even with having all the proper documentation I lost because California you can’t sell a vehicle to a private party without smogging the vehicle first. I sold the car to him for $1,500 ended up having to pay him $5,500. Never sold another car without smogging it first

[@VanisleNSX]

At the end of this video you had hoped that we were at least entertained by it? Hell yes! This video was educational and very funny by the way portrayed in detail your fantastic ‘Karen’ customers! LOL 😂

[@ejones6681]

I'm adding that, "Take a Coach's Night" to my repertoire. Thanks!

[@RemnantSRT440]

I think I've watched about 10 videos of yours, and I've enjoyed them. I've only had one bad experience with a used dealerships. I also like flipping cars, until I started running issues with people like you've encountered and on top of that, fees going up. I gave that up. Anyways love your videos, keep up the good content.

[@DrDLightful]

I run a small engine shop and you have two options to pay: cash or check. And if they ask to make payments, I tell them: of course you can! One payment, upon pickup.

[@DrDLightful]

@Wales Eakes Well I've been in business 9 years and it's never happened. I think it's because the bank charges you a pretty good fee for bouncing one... whereas card companies "guarantee satisfaction" for your transaction, therefore all you have to do is call and whine about something whether it be true or not and they reverse the transaction.

[@puregsr]

Welcome to my life in the emergency department. Everyone is entitled, everyone is a victim, and people who don't pay a cent for their medical care are absolutely the worst and most wasteful.

[@AStanton1966]

A family member was in the Baltimore ER for 8 hours one day and witnessed your frustration first hand.

[@mph5896]

@@AStanton1966 I worked ER in Flint MI for a few years. Let me tell you...

[@Deicide112]

...but we should give them more. The liberal mindset will destroy this country.

[@JoeyDNetsfan]

You could’ve just said you hate poor people without saying all that

[@puregsr]

@@JoeyDNetsfan mostly drug addicts actually. I guess they're poor

[@Vixxter1]

What a shame this happens. As someone that for many years needed cheap cars I can see how this type of person makes it hard for honest people that need to purchase cheap cars. Scammers ruin it for all of us. Sorry they did this to you.

[@carguy4658]

You and your team members need to start wearing body cameras.

[@FlyingWheels]

🤣true

[@xr8rick]

Follow your intuition. Politely tell them to take their business elsewhere.

[@14customaticlassic]

Love hearing car stories like this as much as a pain in the ass as it was for you. It does make great entertainment. Keep up the good work and content creation, I hope your business continues to thrive, but I also hope you have plenty more stories that are entertaining like this to tell.

[@yosecretsquirrel]

Heres an idea for you, depending on local laws. When I was younger , a local used car dealer would let a few select people take a "pounder" off the lot with a dealer plate and sell them privately.

[@ronniegillaspy]

I notice you park your headaches next to the propane tank in hopes an “accidental explosion “ will take them out as collateral damage. 🤣 😂

[@buschg7106]

This is an interesting perspective. You're correct, lots of individuals have the "I'm me [pout] I feel how I feel and get what I want"

[@jobehoffmeister7122]

I'm the type of guy that would rather shop at an overflow lot, with $3000 - $5000 to play with.

[@dw4940]

Same here

[@Choppingwood83]

Same

[@PeteDGAF]

Unfortunatly you're just not worth the time when theres real money to be made, and theres more important customers to be ripped off. I'd hate to be the guy offering $22k cash on the spot today on a truck listed at $28.5k, like, screw him for even offering his business, what a jerk!

[@kellismith4329]

@@PeteDGAF i agree with you, 22k isn’t that bad of an offer you could counter with 25 or 26 etc - he is right though most folks made ridiculous offers

[@toriless]

I functional Avalon is worth more than his $2k margin, the other were all junk though.

[@strangeluv8]

Exactly! Too many are allergic to “accountability”...unfortunately.

[@mrtim5363]

Found this by accident & love it. You've gained a new subscriber. Like your honesty & work ethic.Think you have too much patience, like the auction, draw a line & stick to it. In my business it was 3 strikes you're out, 3 confrontations & we're done. You need to go now, our business has concluded. Unfortunately for every honest dealer/dishonest buyer there's a dishonest dealer/honest buyer. For example. 2 years ago I bought a Honda Civic. $2,500 I'm a disabled senior citizen on Social Security. All I needed is something to go to the store & Dr's appointments. I was assured by a 'reputable' dealer everything was fine. I & the dealer live on the same street, I @ 138th they @ 155th. The engine gave out just as I was pulling into my parking garage & I coasted into my parking spot. Where the car sits, to this day. The dealer won't speak to me. (As is) Currently it's 2 years later & still - I've no car & no money. It is these kind of actions that give used car dealerships & salespeople like you a bad reputation that you have to fight against before the buyer even steps foot on the lot. & I'm sorry for that, but sadly, it's been earned. Asked them to fix it - NO, Asked for my money back - NO.... 18 blocks, $2500

[@stefankoelsch788]

Not victim, scammer.

[@Oogiesgarage]

Christ almighty now I remember why I got rid of my used car sales business. Fml this brought back a thousand stories

[@daniellofgren1165]

Old video, but I can tell you for sure that this not a problem only in the USA. I'm in europe and I'm not even a car dealer, but every time I sell car on the classifieds its a hassle beyond belief. You come off as a nice guy, keep up the good work!

[@justinjohnson9627]

What a pain. I bet she's already sold it to someone else for a mark-up.

[@bobm7275]

Yes and even when you take to task, she gets free money for 3 or 4 months.

[@jamesoberg8809]

Regardless of what kind of business you're in you'll deal with people like this. Over time you recognize the "Karens" on the first contact and turn them away if you're smart.

[@TempoMontages]

ive dealt with crazy karens 3 times in 20 years of building houses and each one was enough to make you want to quit owning a business

[@markg999]

Reminds when i rented out my second home...guy instantly was hassling me on little stupid stuff...told him I see where this is going...take a hike.

[@toriless]

Sadly, the Chinese neighbor rented to one. I constant pain in the ass but not being an investor my hands were tied. I was so happy when they moved. Constantly violating the rules, I tried to be tolerant but was not rewarded. I just hope the lazy owners to not get another Karen to replace her. Renters are the worst neighbors, they have NO social investment in being decent. I hate them !!

[@justingant5917]

Not just a problem in America 🇺🇸 we have exactly the same problem in the uk 🇬🇧 they want everything for nothing, you break your own back and bank balance to help them out and still they try to be a victim want there money back and also still want the vehicle. I find it easier to do all repairs and sell as working with no issues, and get some money back on parts and labour

[@mikelemoine4267]

Keep in mind if you get it back, it may be missing parts! Check it over and if it's missing anything, file fraud charges.

[@williamegler8771]

In Illinois that would be considered fraud.

[@D4x4Bronc]

in NY it's called being democratic.

[@josephheyd2543]

@@D4x4Bronc No it's being an asshole. I've seen Republicans do the same. Keep politics out of it!

[@airborneranger-ret]

Illinois is a great place. My father voted Libertarian his entire life, then he died and began voting Democrat :)

[@PittsburghTalentEnt]

Theft by deception

[@codyramos3200]

@@josephheyd2543 you tell guy to keep politics out of it while you add more politics into it. Thats the mindset of the political left. .. tell others not to do something while you are doing it yourself.

After watching I still dont get where she got shut down ? Am I missing something?

[@JMark514]

Honestly Craig you just gotta send them out the moment they start being rude to you and your team and move on. It's definitely not worth the hassle (but is good content lol)

[@johnkidd1226]

Best car I ever bought was in the overflow lot. I knew what it needed, drove it for 3 years and gave it to my son who had it from 16 until he traded it for a truck 5 years later.

[@breakmywalletmotorsport]

Sounds like you were trying to make someone happy. Kudos. I no longer accept PayPal that’s not a personal payment.

[@The_journeyy]

This situation is great for content! People need to take responsibility for their own actions.

[@Daniel_Capital]

First of all, it’s poetic that the income from this video exposing this evil customer gives you a profit. Someone’s income doesn’t determine their character. But at the same time, the reason many people like this customer and her boyfriend will be broke all their lives is the victim mentality you speak of

[@toriless]

Just like Donald J Trump Jr

[@leonardsands1202]

I just discovered your channel. I spent 40 years as a motorcycle dealer and completely understand you. You sound like me! I used to say there is good business and there is bad business.