First with Cash always gets it. Here is why I don't take deposits and you shouldnt either

I sold a car to someone and I really upset someone else so much that they threatened me!
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Flying Wheels How to run or start a business get a car dealers auction license dealership auto repair how to get a state inspection license is it illegal to take or leave a deposit retainer down payment refundable non-refundable Vehicle inspection requirements sold no warranty form as is buyers guide can you sue if a car doesnt pass Pre-Purchase inspection near me MA NH ME VT CT MI CO Florida CA TX GA 2020 2021 2022 CYA Protect yourself

[@David-nx2vm]

Amen. I’ve been burned selling online many times by no-shows, lowballers, fence-sitters and crazies. People are nuts. I gave away a Trek mountain bike on Craigslist once, “free at the curb” with a decent description, then went to the port to turn my wife’s car in for shipment. My phone started blowing up with texts, along the lines of “can you hold it?” (No, it’s free at the curb, it may already be gone), or “can you upload pictures” (No, I’m not selling it, it’s a free bike). SMH.

[@augustbaby8254]

You didn’t accept any deposits for that FREE item? Lol

[@phillipj.moodie3077]

Craig, relax, your methods are correct. I am 84 and I have been working in the same manner as you since I was 16. It gets easier with age LOL. Love your vids. Phil from Melbourne Australia.

[@joewelnack3283]

Hello Phillip, I have visited Australia twice, during the late war in Vietnam. I mean no offense, but on my visit gained the impression that Australians were lazy and seemed unmotivated. Is this a correct impression? When on my last visit I thought a buy here pay here would be profitable. Anyway, migrating to Sydney would have caused a war in my family as I was supposed to take over the business from my sainted Grandfather. Mate, at 84 you should continue doing what you love, I am pushing 75 and intend to die with my boots on. When I was visiting, scores of Greeks and Sicilians were migrating, it is my understanding that many Rhodies and South Africans are new migrants.

[@phillipj.moodie3077]

@@joewelnack3283 A good summary, but still a great place to live. Yes there are a fair number of people from South Africa who migrated here. But a 100 years ago there was a two way flow. My birth name is Mordaunt anx my Mother remarried after my Fathed was killed on th HMAS Sydney along with all 745 crew. It was only recenfly found. If you Google the Mordaunt Family History, near my name you will find the details of how my Grandfathers young sister found the Firsf Leper Colony in Kenya, then expanded to the USA. You will also find the famous Aviator Sir Geoffrey Ds Havilland who married into my Grandfarhers family, then moved to Kenya before designing the DH Comet, the first Jet airliner. His children still live in Melbourne, as do I. Lord Mordaunt now lives in Melbourne. He holds the oldest Hereditary Title in the Landed Gentry. Princess Diana was a descendent of one of the Lord Mordaunt's. The current Lord Mordaunt's Grandfather caused a major scandal when he took the Grandfather of King Charles to Courf and charged him with adultery. If you Google Walton Hall, now a Hotel you will find the story. Walton Hall was part of a 4000 acre property, that had been the Family Seat since the twelth century, but around 1970 Lord Mordaunt sold it and walked away from what some historians describe as the "Greatest Scandal" in British History. I have been in bed for the last 3 years in COVID 19 Recovery, so I enjoyed reading your comments. Regards, Phillip.

[@markworthington5423]

1st to the table with money (& good negotiation skills) wins. Blow me off 3 times, the price goes up. It's called business. You come across totally transparent, honest and admit your challenges.

[@Steven-sk6vm]

As a used car lot. I TOTALLY understand you Craig. We don't do anymore favors, or special considerations for anyone. Meaning that we wont change any tires, wheels or pull my nice set of wheels off one car to the other just so they can see if they want to buy. It's frustrating dealing with entitled customers. Not all of them are like that though!

[@Oxios]

Hell I'm a people pleaser but when it comes to wheels and tires, I would never swap them between cars just because. Use your imagination. You should want the base vehicle first. Then if you want to accessorize it I can help with that. If you're using my shop to preview something you wanna do on some other car somewhere else in the world that's a disrespect to my time to help actual customers, but more importantly my tech's time. We provide actual service on owned cars, so he has better things to do for people who actually need service than letting some random play car dress up.

[@raydavies3278]

dito

[@martyjones7225]

I just had this happen to me last weekend. I was helping my son buy a car and we found one that met his needs about an hour away. I contacted the dealer and made an appointment with a sales person for the next morning. We arrive and while we were looking the car over, we are told it had sold just a few mins prior. Literally "missed it by that much". No reason to get mad about it, it is what it is. Its not a buyers car until money exchanges hands.

[@nervotica7991]

Don't agree with you. If you made an appointment, that person should NOT sell before you had a look.

[@allthingsawesome8298]

@@nervotica7991places have other sales people. They can’t just not sell a car because you have an appointment.

[@59phonebone]

First come, first served. You snooze, you lose.

[@unstoppableplayz6948]

​@@59phoneboneYes Sir ..💯percent.

[@georgemartin1436]

Had you told Angry Trailer Guy that there were others interested, he'd have accused you of lying to raise the price. The non-refundable deposit isn't legal everywhere and I wouldn't do it if it were. If someone doesn't have rent on the first, they won't have it on the third.

[@MrPaige222]

This is what I ALWAYS do. Worked when I had my dealership and works in the private sector. I ask what time they're coming. If they say tomorrow, I tell them there are other people interested. I'm not going to hold it specifically for you. If they say they are 5 hours away, I tell them that they are first in line. I will give you 8 hours to get here and as long as I can reach you by phone during your trip, I will hold it for you. If your phone is off, the guy standing next to the vehicle is going to get it. Make sure you have your phone ON. Many people have told me that they're coming but never show up. The serious people have no problem with that. I don't expect anyone to start driving for a 5 hour trip without some assurance that I will hold it. Every subsequent caller is told of the situation, so there's no confusion. If Mr. "I'm coming right now, hold it for 5 hours " doesn't answer his phone at the 6 hour mark (after I make 10 attempts), the guy who shows up gets it. Simple and fair.

[@wendwllhickey6426]

People want everything for nothing ,quite being to nice. Bussness is Bussness period.

[@mattschricker735]

***WARNING THIS IS A BOOK NOT A COMMENT AND ALOT OF RAMBLE YET ALOT OF TRUTH AND FACTS DO NOT EVEN WASTE YOUR TIME READING HAHAHAHA***Firstly i have not watched the full video so some things i say may jave been covered but i seen a cpl things in your comment that may need some fact checking and poor (people that dont have much) shaming...with all that said i get what you are trying to get at cause im a wheeler dealer myself...with all that said FACT CHECK non refundable deposits on motor vehicles state by state because it is IN FACT ILLEGAL in some states if you don't follow the guide lines and it can get very very messy if not...here there must be a contract/written agreement in order to do a non refundable they buyer gets so many days that is in the agreement they also get a 10 day grace after the aggreed upon date and you MUST list the car as SOLD (if even one little thing isn't done exactly as state law clames in the agreement then it becomes ILLEGAL)till all that BS is taken care of and wait and see now 24 hours AFTER the 10 day grace period has gone by THEN you get to KEEP the DEPOSIT but hope they don't dispute it with some BS and take you to court and that's when the messy comes IF they are POS....my motto is CASH IS KING FIRST ONE TO PUT GREEN BACK GOLD OR SILVER IN MY HAND GETS IT but I make sure ANYONE that has contacted me knows EVERYTHING that is going on with other lookers so they know...screen shots galore are needed...everything is sold AS-IS NO WARRANTY YOU TAKE SOUL RESPONSIBILITY FIRST COME FIRST SERVED UNLESS STATED OTHERWISE!!!!! even if it came right off the line with only 1 mile on it just to cover your ass always cover your ass over and over....now to the (poor/low income shaming...!!!!!JUST BECAUSE SOMEONE DONT HAVE MONEY ON THE FIRST DOES NOT!!!!!DOES NOT MEAN THEY WOUNT ON THE 3RD hell most would probably have it at 12:01pm on the 2nd lol does that help them all depends on agreement state law and so on but the comment is 100% BS and a LIE (yet the truth in very few cases) it would be lovely if it was as simple as you made it sound hahahahaha

[@wendwllhickey6426]

First come first serve , people will leave a deposit and never come back for a month then come back and expect it to be waiting for them 😂

[@DestoRest]

Pretty solid response. Well said.

[@skylarkempton2890]

People can disagree all they want, I’ve been to a lot of car dealerships, used-not used, you my friend are extremely professional, I can tell you care about your customers, I can tell you’ve worked hard to get to where your at with this company today and that’s awesome. One of these days I’ll have to take a trip over and meet you, I’m a Michigander myself. But a huge fan of your channel.

[@Progress888]

I had something similar happen when I was selling a Supra privately. Guy came from about an hour away to look at the car and said he wanted it. He made three different appointments to pick up the car but came up with an excuse each time and never arrived. This went on for two weeks. Another guy called, came to see it, and picked it up the same day. I called the first guy to tell him it was sold and he threatened to sue me! I just laughed at him and told him go for it. Some people are just unbelievable!

[@Derek8487]

Yeah there are some real dip shits out there.

[@Not_sure5]

When I was selling cars (before Marketplace) my Craigslist ads would say "Cash today, no layaway"

[@vallanddess]

you did exactly the right thing. You were fair and even had the courtesy to message all interested. This guy was way out of line with his message.

[@joewelnack3283]

In my 50 years in car biz, I have learned to let this kind of customers roll off my back.

[@trendsetta904]

As a salesman myself I 1000% agree with you when you say first with the cash gets the sale

[@phillipj.moodie3077]

That has been the RULES since the time Romans were selling Second Hand Chariots. Phil.

[@Oxios]

Private sellers function exactly the same way. A merchant is under no obligation to operate differently.

[@paulfmurphy617]

Great video Craig. Gives an honest simple look into what a business owner has to deal with. My family owns 3 liquor stores in MA and when we would start complaining about customers my WWII Marine dad would slyly say "Ah the Romance of business, the joys of dealing with the public"

[@erbyking8780]

Craig you did the right thing with the trailer. You made 3 appointment for the guy and he didn't show up. Thats not your fault. You have a business to run.

[@MrMattDat]

Craig, you do a great job and communicate better than any dealer I've ever seen. Crystal clear messaging all the time. Keep doing what you do!

[@gregkoch7123]

I appreciate your candid communication & transparency. You are a role model of integrity in life & business to many people, including me.

[@jbone9491]

I really appreciate all of your in-site into this industry. I recently had a vehicle sold out from under me (4th new truck I’ve purchased from the same dealership). I was literally in the middle of negotiations when I was told the truck had sold (trying to get them to come up a little more $ on my trade in). My mistake was trying to work the deal over the phone. Someone else beat me to the truck and negotiated in person, and they got the truck. I was a little pissed off, but I understand. In the end, they have to do what makes the most sense, financially. It is a business after all. Keep up the great vids! Thank You!

[@Godsforgiven1]

For real. Been watching u for a while. Ur an honest man. To be honest the most honest car dealer I've seen. Wish u were local I'd buy a car from u

[@koolaid32]

Always helpful. I Recently started flipping cars and you helped me so much on the business aspect. Just want to say thanks and keep going strong

[@ringleringle]

Craig, you are really letting all this BS get to you. It is not healthy. Just let it go. You know your business, and you know what type of business you are in.

[@andydhillon1977]

Lol He's explaining these situations for our benefit and entertainment. It's content.

[@azlife4me]

It's all for the show. Always the victim. Every KZbin viewer is cash in his pocket. As he once said, "KZbin is my business". So true.

[@andydhillon1977]

@@azlife4me Which business do you own?

[@azlife4me]

@@andydhillon1977 Andy, what does that have to do with anything Craig projects? But if you care, I own an Industrial Metal Supply business. Does that help you?

[@andydhillon1977]

@@azlife4me What's the name of it? I want to look it up.

[@kevinfrancis1030]

Good evening Craig I am a small business owner from Jamaica and I learn a lot from you keep doing the good work 🇯🇲

[@killzone0076]

Keep up the good work I like the content and honesty. If you where near me I'd buy a car from you

[@Luke22022]

That's a really good message, Craig. Thank you. Most of us still love you.

[@channell11]

I've bought cars out of state that I've held with deposits before. These were refundable, but in the neighborhood of 500-1000 bucks to show that I was serious. I would get very thorough information and tell the dealer that as long as everything was in line with expectations the deal would go through. Never had any problems.

[@youknowme8578]

It's like buying a house, first come.. first served. No difference at all. I must say, I appreciate you and being a hard worker, and honest man. I wish you well, and don't let anyone in retail selling cars put you down. You are a good man.

[@chargeron3115]

Craig, at the end of the day you kept the high road and did not lose your composure. As you know in when dealing with the public it's impossible to make everyone happy, especially someone who obviously has issues to begin with. Love the channel and stay true to yourself, you did absolutely the right thing!

[@fuzzymath6240]

I just came across your channel. Even though I don't sell cars I deal with showing and leasing apartments, what a great bunch of examples you give!! With the scheduling of 2 or more appointments at the same time, you perfectly express that uncomfortable cringe that can easily end up happening. edit: and after reading a couple of comments, I realized I forgot about trailer guy the first example......it's sad that some adults didn't get simple manners installed in their brains as kids. It just ends up making them more miserable as adults. Hopefully it JUST gives you great content and not migraines.....lol.

[@timbaubense]

Thanks for your videos Craig! You,re an honest and fair car Dealer, I live in Mass and I won’t hesitate buying a car from you next time I need one. Good luck!

[@normie1338]

I enjoyed this video Craig. Like Phillip I have been dealing in used cars for many years but i'm just a young kid at 72 to his 84. LOL! I have been watching you for a long time and have always thought you treat customers as fair as possible. There are times that you just can't please everyone and as hard as you try your best in the end YOU are the bad guy. In order to be in this business as long as you have you must be doing something right and you my friend do it right. Stay safe and God Bless you and your family.

[@DunnMotors]

Good video Craig. First come first serve. I always tell people to get there time, cash together and then call me or txt me. I also just lay it all out for them on my ad. Side note, I'm not a dealer and I'm not as successful like you brother, I'm just commenting. I just buy and sell things. Your channel is my favorite. Thank you

[@kbVACArestatecarsnrvs]

Those kind of people are the kind of people they claim you are. You are doing the right thing by the way you do business and don't hold, take no deposit, etc., unless you have a signed contract to purchase. And usually they are the ones (who name call, complain, etc..) that can't act on the purchase to begin with. Keep doing YOU!

[@donreinholz8121]

Everybody wants what they can't afford. Your reply to the boat guy was spot on. cash speaks louder than promises over the phone.

[@craigt4467]

Craig I really appreciate the behind-the-scenes look of what you go through to keep your business going this video is very educational and I’m going to share it with family and friends My best wishes to you always from Las Vegas Craíg Bravo ⭐️⭐️⭐️⭐️⭐️

[@HorsePower19]

I live in Dallas and I like this Channel…Craig always gives great advice for both parties

[@USMC-dr5wc]

Craig I love all the points you give in your video I appreciate everything!

[@jfdetorres]

Great, honest video. Love your style!!!

[@drrick8839]

Great discussion Craig! I enjoyed it and and learned a thing or two from it. Peace, DrRick

[@brucesahroian1482]

Craig! Didn't have a problem selling my 1957 Chevy Bel Air off a Craigslist ad! Said I wanted cash! Guess what! Some guy contacted me said he wanted to see the car that evening! He Loved it! I sold it for cash!! He had it ready !! Soo.o.o.o. I took that cash, the money I got from my 32 Ford Victoria, the money I got from my 1967 Old Cutlass Convertible and (I had been on the corvette waiting list almost 2 years and got a 2023 C-8 Stringray! It took me three cars but I got it parked in my garage!!!!

[@ArthurShedsJackson]

Sadly there can be dishonesty on both sides. Same goes for repair shops. I so appreciate your honesty sir!

[@ericksonmoreno6029]

Amazing information you layed out there Craig 🔥 we appreciate you 🙏🏼

[@bubbarwnb7534]

Craig, I have watched a lot of your videos and you are a decent person. It is Angry Trailer Guy's fault that he didn't get the trailer, not yours. You take ownership of things that are your responsibility (and sometimes things that are not your responsibility, because you are a decent person). Some other people don't. With them it is always someone else's fault. Just let it go, you can't please everyone.

[@philipmulville8218]

Absolutely right.

[@ivandavis3662]

Love your content very educational! Keep up the great work.

[@samclancy3031]

I am pretty sure that you don't let your feelings get hurt too badly. You make great videos and you are funny, plus you love family. Love never Fails 💖

[@frankorfe3331]

Happens all the time. A car will be 75 days old and then all of the sudden 3 people will try to buy it at the same time and then get offended if we sell it to someone else, especially the people who miss appointments!

[@gearheadted5110]

Your methods make sense, I don't know why some people just don't get it. I've missed out on a vehicle that I had an appointment to see, someone else bought it before my appointment. Sure, I was disappointed, but I figured that wasn't meant for me. I was in the market for something very specific, Jeep Wrangler TJ Unlimited (only made for three years) with a manual transmission and hard top. A few months later I found and even better one (also with Rubicon package) someone else backed out on and I showed up with cash and bought it. Cheers.

[@seriksson9721]

It's certainly not easy, and it's more likely to be wrong than right. It is very interesting to hear things from the car dealer's perspective. You do a good job in difficult situations.

[@tcarter431]

Craig, you're a good guy with a beautiful family and an ethical business! If those other effers watched your channel they'd know that and feel like D,bags! Keep doing what you do best. Serving your family and community! I sold cars for many years (never an owner operator! But I know a good ethical person when I see one because all the guys I've worked for taught me the same ethics! Just not some of the sales managers 😄

[@joesmith9483]

there was a car in the paper. I came early first thing in the morning with cash after I test drove the car and I bought it. Person realized they should have asked for more money as a few people came by when I was giving the person cash.

[@johnsn10]

Love the videos, I buy and sell stuff online like dirt bikes and trailers and deal with the same stuff. First with cash always gets it

[@raymondsbrickcity]

There’s a big difference between an honest small business owner and some of the snakes in your industry. There’s a reason people hate car dealers especially the larger guys that stuff loans with warranty’s and other extras, they lie about fees, etc. The sickening part is all the entitled people think they are owed something. Good for you for sticking up for yourself. Just found the channel a few days ago love the videos. I am a NH resident from Laconia.

[@robertdenby8787]

You snooze you loose. That awhole did alot of snoozing. You did the right thing. Some people think the world revolves around themselves. Stay strong. You are a good person with a soul. Keep up the good work.!!

[@windronner1]

Been there. Done that. As a confirmed car guy who worked thru college tuition as a Porsche tech. I never took deposits. And I’ve also heard every excuse in the book. I’d tell anyone who asked. I’m not your savings and loan. LoL. Thanks

[@philp7648]

"This camper would of changed my life" 😂😂

[@EricJohnson-lq9zb]

I can totally relate , had to sell a boat last year and decided to use Facebook market place . out of the 30 people interested I went with the customer that was the most up front courteous and knowledgeable. we both walked away happy . but I got a few f u 's from tire kickers. it's very hard to bite your tongue when people are rude . but the sale is done . learned alot for the next 3 boats I have to sell. live and learn

[@bmack1000]

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣This guy was so mad. he didn't show up! Answering him for our entertainment was so worth it, thank you because people never disappoint lol

[@PreppinShootinLivin]

People get mad because they are selfish and don't ever look at it from the other side. This goes for lots of things.

[@dano336]

you are starting to grow on me....if you were in my state, I may slow down and look, but I still would be Leary....I don't buy from car dealers but maybe....and cash of course!

[@kevinbuckner4080]

Thanks for the game I appreciate it 🙏

[@spooderdoggy]

Craig, the real problem is there are too many people out there who have personal issues and then want to project those issues on us. The best way is….. cash is king and the buyer who comes here with the right amount of cash in hand gets the vehicle. I don’t like mind and relational games in sales. Make the terms short and sweet but firm. I’ve learned having extra sweet terms invites problem individuals waiting to blame us over their personal issues. However, it’s obvious your experiences makes good material for a video…like this for us.👍🏻🇺🇸

[@martinhutchinson1711]

Being in business for yourself is trying at times. Sometimes you just can’t win

[@gord2358]

Love your rants Craig.

[@mosesromero3189]

Keep up all the good you do. Life is tuff enough keep enjoying your family and I Always say give God thanks. God bless brother.

[@angelsantillan2nd940]

Hey Flying Wheels, I’ve been following you for quite some time. Id appreciate it if you could answer some questions. How often do people pay cash? Is it true people pay cash if less than $10k ? What vehicles are usually (more likely to be ) paid for in cash ? Small cars, trucks etc. Keep up the videos !

[@brickwal92tt]

I admire how well you handle your disgruntled customers.

[@boomerlasvegas4951]

Great information and video keep them up

[@BATTLECRUISERJKU]

I feel you, I've had those people as well. I usually dont bother replying back anymore, also never take deposits for the same reasons you mentioned. Heck even last few rude people i just reply with memes or gif's

[@juanojeda8069]

I understand many people in this world think they deserve everything at their convenience. I believe this Star with the rules from schools homes and government laws. And people become so delicate.

[@philipbennett2973]

I have been a small car dealer for 30 years you say it the way it is.I agree with the way you think you try your best it is obvious.

[@dewdew34]

I have a few cool bmx bikes from the 90s Craig...and the 80s, 70s... No deposit, cash is king :). I feel your pain, sold a van awhile back and got messages for weeks is the van still for sale ? i called you about 3 weeks ago and wanted to see it.... had tons of messages of "buyers" trying to negotiate before an onsite view. The first guy who came to actually see it bought it at my price, it was a deal.

[@johnbaldock6353]

Your my New Favorite youtuber! Thats why ive Just Subscribed!!🇬🇧👍

[@higherregion]

i don't take deposits anymore...seems like if they change their mind, no matter what is written and agreed to, they want their money back..

[@rajcam80]

Cash is King! Keep the "Convertible Escalade " it owes you nothing! The engine is worth that alone. By the way I believe the child safety lock is on the driver switch. It is pressed on the right side, my opinion first come first sale!

[@kevbecker672]

I did that once as I remember.....Sold the car before somebody who called on the car showed up and boy was he mad....lol....First cash always takes it every time....

[@Jon_Waz]

Hi Craig, love your videos & info. 👍 Question: would a higher NON REFUNDABLE deposit work better, worse or the same? If someone KNOWS they want to buy, should have no issue with a larger deposit ($500-$1000?). Those who are kicking tires will likely be deterred from leaving a deposit. Thoughts? Would love to hear your thoughts.

[@markrichardson3566]

Thanks for your info , I'm starting my own ✌️

[@ralphbrown1053]

I have to admit that I have in fact have put deposits on vehicles and I have been good about holding my end because I understand that backing out also ruins the possibility that it could have been sold to someone else in the meantime. Don’t worry though, I have a good vehicle and am not in the market so I wasn’t implying, just saying that I understand both sides. I have seen the fall backs though so I understand. I do enjoy watching your videos

[@rayray1379]

Nice black Audi!! Gonna check your inventory now. Maybe mom’s Xmas gift!!!

[@full_ham_compound3424]

Haha I totally understand the bmx thing , I had a massive 90s early 2000s collection of bmxs. I would drop everything no matter what time of day or night to make sure I got the deal , even when buying bikes from the USA I would pay asking straight away and arrange shipping to Australia

[@MRShanno21]

I was a dealer for 16 years and I rarely let this sort of thing get to me. It’s not productive. You’d be better to vent on paper, wait 24 hours and then move on. Onto the next one! My mentality was always ‘where’s my next deal’, not ‘that hurt my feelings’… I feel like you know this but you wanted the content. Either that or you’re actually at the end of your tether and need to get out of the industry. I can relate to that! I got out and have zero regrets!

[@spooderdoggy]

I think he knows what your saying but he teaches others here. So, he needs material for his videos and a little drama never hurts the storyline. BTW, I agree with you. Yes we got to deal with people but we should never let their personal issues mess with us. It’s not our issues it’s on them.🤔👍🏻

[@jeffheintz3163]

Good job Craig ! Ditch the caddy idea however I love your channel

[@Onxy1976]

A dealer has no obligation whatsoever to hold a vehicle, RV, Camper, etc, for a buyer!! It's a courtesy if the dealer holds the vehicle without a deposit. And the buyer missed 3 appts, no accountability whatsoever!! Your response to his email was great Craig!! You did absolutely nothing wrong!! Some people think they can do whatever they want or make others do what they want or comply with their unreasonable requests!! Not how the world works!! You have a family, business etc, whoever has the money or financing available first gets the vehicle, RV etc. You snooze, you lose!! If you want something bad enough do something about it, don't expect others to cater to you or wait for you to be ready! Crazy how so many people think world revolves around them!

[@FrossYT]

Now you link your KZbin to your comments showing in prior videos that ypu say the first with cash gets it. Just proves more that your a man of your word.

[@aaronbritt2025]

He really needed THAT trailer. There are NO other trailers for sale ANYWHERE! LOL.

[@eliasouza3545]

FCFS ! Should have could have it's an old story that never works out. You are on it. 🤙🏼

[@tvrecepion]

I operate a very small cable tv company and have for about 30 years. The way some people have treated me at times is obscene. Most of my customers are nice respectful people, but it only takes a handful to really bring me down. I think until someone walks in your shoes they tend to underestimate the toll this type of abuse can bring.

[@dustyvanbrocklin4731]

I would say the only exception for me is that in todays market if I need to travel out of state or a long distance to look at the vehicle I am looking for. For example the last time I bought a car it was 5.5 hours away in Wisconsin when I live in central Illinois.

[@charlesmcclune8892]

"It wasn't meant to be." is how my wife and I look at it! I found a great 2007 Mustang convertible, 67,000 miles, used car dealer in Houston, we were going to a Kid Rock/Foreigner concert in Houston, if it's still there when we go we're buying it! Got there Friday and car was gone but it was a great concert!

[@T0tenkampf]

woot lots of good info here and no escalades were harmed during the filming of this video!

[@mikecrook8434]

LOL, I love it when people get pissed off at me for not trusting them at their word. To be fair, my parting words to whoever I talk to on the phone wanting to set up a time to buy what I'm selling are "I've got several people interested in buying my (whatever). The first person to show up gets it." In one instance two buyers showed up at the same time. I told them to figure it out between them. I said nothing after that. I watched and listened to them discuss it until they resolved the situation. After listening to your experiences, it seems that I got lucky that both parties settled the matter. By covering yourself as thoroughly as you do, you do as much as can be done. People are unpredictable. You're doing great. Keep a "thick skin."

[@theredscourge]

Damn, that deposit thing really escalated quickly! Never realized there could be such an obvious a downside to deposits! It's almost as though you need to have a VERY clear deposit policy, perhaps something where first with the cash wins, but a deposit buys them a 24 hour hold on anyone else being first with the cash, and where it's all managed with some sort of electronic system so there's no room for error.

[@muskokamike127]

One of the things I learned (Like your boat sale where they were so far away): don't buy or want to buy things that are far away. It's a risk. I kind of got rooked into buying a POS ford truck because I'd driven 3 1/2 hrs to buy it, it had issues, (like all fords) and I should have turned around and walked but because I'd taken a day off work and driven that whole way...I didn't want it to be a waste of my time. It's the same as ordering a new vehicle. I will never order a vehicle ever again. I ordered a new vehicle, it comes in, whoopsy, it doesn't have everything I ordered on it. On the purchase agreement it had "subject to availability" and since they were short on that part/option "sorry not sorry sucks to be you". Since then the vehicle I'm buying is the vehicle I'm driving.

[@martinlazar9420]

This is a time agree with Craig. Cars and trailers for that matter should always be a first come first serve. I also agree with your non-refundable retainer.

[@jimmccarthy6015]

Stop apologizing for or to people you don’t owe ANYTHING to! Your time is worth something as well. The fact you responded to them is more than I would have done.

[@SparkeyCox]

I had a situation where a private seller said they were going to be out of town - on Thursday - they lied and sold the unit on said Thursday. They need to be honest and say they have an appointment, instead of lying. You - did it right and told them up front.

[@josephfong552]

Thank you for sharing ! People need to work the other side to get perspective

[@liamegan4303]

Craig that's a lovely Trailer. If I gave you a deposit would you bring it over to Ireland for me lol 😆 but Seriously you did the right thing buddy. First come first served. Your too nice Craig The Weather is mad there. Rain and then sunny 🌞

[@johne1956]

Hi Craig. Yup it sucks that you get bad feedback from these people. Absolutely agree that so long as you are up front with people then you are acting in good faith and that's fine. Once I saw a bike locally on Craigslist, agreed to see it at 7pm and buyer said fine. Drove for an hour to get there and saw a couple leaving with the bike just as I arrived. I was pissed but I just smiled and said thanks very much (sarcastically) and walked away. I was pissed because at no stage did he say that he had anyone else interested or that it was first come first served. Sometimes people put that in the ad and I never bother to go and see the item because of it but at least I know where I stand. You are absolutely correct that a refundable deposit is no use whatsoever to you. Nice content, glad you are getting on with things. In have a question for you. If German decided he had made a mistake leaving and wanted to come back, would you have him working for you again?

[@2StallGarage]

As a tiny dealership, it’s a mess even for us working through appointment customers vs I can come right now customers for the same vehicle. 🔧👍

[@youtoobe169]

I love how it's somehow YOUR fault that he didn't show up 3 times. That's the type of person who doesn't take responsibility for their own actions.

[@chrisplace3024]

You went above and beyond what you needed to do.

[@WORM....]

Shark is a compliment and I definitely needed to watch the full video lol