Episode 13: How We Lost £6K on a Job That Never Closes | The Unexpected Cost of a Passed Job

[@thecompletejourney]

Thank you for watching! 🙏 We’d love to hear your thoughts - what part of the video did you find most interesting? Have you ever faced a similar situation in your projects? Drop a comment below and let’s chat! 👇 We appreciate all your feedback and can't wait to hear from you!

[@darrenm4253]

Was it your plant that destroyed the driveway ?

[@thecompletejourney]

Hi Darrenm4253, no, it wasn't our plant; it was a different contractor. (The customer has a swimming pool being built at the back of the house by another company.)

[@darrenm4253]

@@thecompletejourney why did you foot the bill I’m confused lol

[@thecompletejourney]

@@darrenm4253 Hi, sorry for the late response. We have been working on the driveway to improve drainage after installing bollards at the property. However, the customer had a swimming pool built in the back, and the trucks coming in and out caused damage to the area we had excavated. As a result, we have re-done the work.