It would have been nice to have Epson list the actual link to the set-up/drivers for those on a Mac or without a CD drive in the comments above, rather than just list it in the video.
@epsonamerica2 жыл бұрын
It's there Greg, please click "Show More"
@MtnMania Жыл бұрын
I've never had so much pain and frustration trying to get this thing to print. From dozens of 1 minute pauses printing photos to constant errors of "Can't find printer on network" errors I'm ready to smash it into the wall. It's a shame too because it's such good value for money when it comes to ink
@epsonamerica Жыл бұрын
We are sorry to hear of your frustration. Please call our Tech Support team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!
@anniesstuff6 ай бұрын
I agree!!!!!!
@melissafinzzzo60003 ай бұрын
Sure wish I could get mine to print!!! I have dont so much trying t set this thing up with wi fi and to no avail still can make it print Its crazy!!! Ive spent hours trying
@epsonamerica3 ай бұрын
Hello! Please call our Tech Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you
@frankmmiii3 жыл бұрын
Hello, I just bought this ET-2850 printer. I want to use it both wired and wirelessly so when I'm in my home office I could just have it plugged in to my computer. But when I'm away from my computer on my phone or tablet or if my wife or sons want to use it wirelessly, will that be a problem? I've read some reviews stating that setup was a pain. I understand some people are technically challenged and I can be at times but your instructions here on u-tube seem pretty straightforward. My main thing is will my family and I be able to use this both wired and wirelessly. Thank You.
@joshhemminger25642 жыл бұрын
I don't think you can use it "wired".....no usb connection. Wireless ONLY, as I understand it.
@paulsavage6572 жыл бұрын
this product set-up has been a disaster for me.
@jamiesarkisian9769 Жыл бұрын
setup has not worked well for me either. Epson does everything for you and when it does not work it is hard to troubleshoot.
@CatsPurrfect2 жыл бұрын
Can I use 8.5x14 inch paper in my Epson Et-2803 printer???💙💙💙🙏🏻
@epsonamerica2 жыл бұрын
Very sneaky asking an ET-2803 question on ET-2850 content. Yes, you can print up to 8.5 x 14 - get complete specs here epson.com/For-Work/Printers/Inkjet/EcoTank-ET-2803-Wireless-Color-All-in-One-Cartridge-Free-Supertank-Printer-with-Scan-and-Copy/p/C11CJ66203 😻
@CatsPurrfect2 жыл бұрын
@@epsonamerica well thank you luv much appreciated 🙏🏻🙌🙏🏻💙😻Did you know I ask tons of females that have bought that model on KZbin and most of them said NO you cannot print that paper.. how sad , that theyyyy don’t even know there own printer 😹Thank you sooo much💙💙💙
@caseycoleman3944 ай бұрын
I think this might be my next Printer 😉☺ Question, will this printer work with a "Chrome Dell" laptop?
@eshejh57913 ай бұрын
Have Windows 10 and can not find the printer driver for the ET-2850 printer. Tried several from Epson websites but none seem to work. Any advice?
@epsonamerica3 ай бұрын
Hello! Please follow this link to download your driver: epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202?review-filter=Windows+10+64-bit If you would like assistance, please call our Tech Team: 562-276-4382 for U.S. and 905-709-3839 for Canada M-F 7am-4pm Pacific Standard Time
@joelthompson8351 Жыл бұрын
How can I get a CD for my VISTA computer that will load the EPSON ET-2850 software? I can not get your software downloads to work. I'm very frustrated. I have tried the USB route. But that still requires the ET-2850 software!!! UUGGGHHH!!! Please help!!! Thanks, Joe T.
@epsonamerica Жыл бұрын
Hello! Please call our Support Team to request a physical installation CD. Their number is: 562-276-4382 available Mon-Fri 7am-4pm PT. Thank you!
@audreygrothe421610 ай бұрын
Connected . But seem not to be able to print from my iPad. The video keeps mentioning “ your computer, not heard , iPad printing capabilities” with this model. Is the Epson ET-2850, Not compatible with my iPad? Thank you!
@epsonamerica10 ай бұрын
Hello! Please call our Tech Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you.
@MirandaBergwerff5 ай бұрын
Can I print thick cardstock with this printer? (240 grams)
@ThePerfectBalls Жыл бұрын
instructional videos like this would be great if you were attempting to teach AI how to set-up a new printer. However this type of professional jargon with the white glove treatment seldom benefits those who actually seek this type of content, and isn't a preferred format for most.
@epsonamerica Жыл бұрын
Thank you for your feedback!
@cdnqgramma33735 ай бұрын
@EpsonAmerica Im thinking of ordering one, but I do NOT want it to hook up to my wifi, I only need it hooked to my laptop. Is it possible to use this printer without hooking it to my wifi?
@epsonamerica5 ай бұрын
Yes, it is! Along with Wi-Fi connectivity, you can also use USB. Standard Connectivity Options: Hi-Speed USB Wi-Fi® 4 (802.11 b/g/n)9 Wi-Fi Direct®9
@cdnqgramma33735 ай бұрын
@@epsonamerica Thank you !!! Hooking it to wifi, only allows the service providers to see everything you are printing... and we must be diligent with our privacy and personal data. I have one in my cart on Amazon and will now hit, purchase. Thanks again.
@jimfick7815 Жыл бұрын
my sec ond computer has no CD Drive and I cannot get it to print on the ET-2850 -Why? Secondly the Registraation will not take my Canadian postal code o will not let me register the unit which was purchased at Staples in Canada. Why?
@epsonamerica Жыл бұрын
Hello! Please call our technical support group for assistance at (905) 709-3839 for Canada. M-F 7am-4pm PST. Thank you!
@elizabethhallmertz3915 Жыл бұрын
I have this model and love it. However I want to get it for my mum and she doesn't have wifi. Can it be SET UP without wifi? I know it has the USB cable to connect to a computer.
@epsonamerica Жыл бұрын
Hello, and Yes, you can set up without wifi via the USB. When doing the first-time install it will give you that option to choose.
@daynatimmerman28 Жыл бұрын
How can I hook up my iPad to my wireless printer?
@epsonamerica Жыл бұрын
Hi, Dayna - Please call our Tech Team for assistance with connecting your iPad to your printer. Be sure to have your printer model handy. Their number is 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!
@ppac3002 жыл бұрын
How do you connect your Epson EcoTank ET-2850 to your computer directly without having it connect to your wifi router? What if one does not have an internet?
@epsonamerica2 жыл бұрын
Thank you for your question - you'll need a USB cable to connect your ET-2850 to your computer/laptop.
@ppac3002 жыл бұрын
@@epsonamerica you cannot connect it wirelessly to your computer without the need of a router?
@epsonamerica2 жыл бұрын
@@ppac300 You need live internet to connect wirelessly.
@ppac3002 жыл бұрын
@@epsonamerica Not shit. And you guys don't even provide the cable.
@epsonamerica2 жыл бұрын
@@ppac300 - This is because there is no one universal cable to suit all printer-to-computer/laptop connections.
@diannepeterson5343 Жыл бұрын
Is this a sublimation printer
@epsonamerica Жыл бұрын
Hello and thank you for your question. The ET-2850 is not a dye-sub printer. You can view our lineup of dye sublimation printers at this link: epson.com/dye-sublimation-printers
@deleonc88 Жыл бұрын
I'm all set up. The Wifi is connected and I am prompted to load paper from the back, A-4 plain paper. But every time I press OK to print I get a message that says "invalid" no matter where I go. What now?
@epsonamerica Жыл бұрын
Hello! Please call our Tech Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!
@Cozmin363 ай бұрын
Why does a printer and printing company need to have my precise location when trying to set up the printer on the iPhone app???
@jaystog Жыл бұрын
I KEEP entering the Serial number printed on the box - the registration form keeps saying its not a valid number. Where is the serial number? the box has a serial number, Product number and UPC number. I entered ALL of them and the registration form rejected all.
@epsonamerica Жыл бұрын
Hi, Jay! Thank you for reaching out! We are sorry to hear you're having issues registering your new Epson product. Some customers have had issues with the Express Registration option. Please follow this link to the website version: epson.com/product-registration and try registering there.
@joelthompson8351 Жыл бұрын
@@epsonamerica the link you listed above doesn't work. It will not 'submit' after serial number entry.
@kimmysqueaks2762 жыл бұрын
Hello I am losing my mind trying to install the combo driver to my windows 11 computer. I kept getting two error codes one that scan 2 had a error and to restart computer which I have done many times. Then during setup “can not be setup under current operating system” I downloaded the right software I click the drop menu to windows 11.
@epsonamerica2 жыл бұрын
We are sorry to hear you are having difficulties. Please go to: epson.com/Support/sl/s find your product and once you do, you can use the email option to make contact with us. Thank you!
@montes.williamsii93432 жыл бұрын
Very Useful
@AnabelRessner7 ай бұрын
I have tried everything and cannot connect my PC to the printer wirelessly. Help!
@epsonamerica7 ай бұрын
Hello, Anabel - Please contact our Support Team at 562-276-1300 Mon-Fri 7am-4pm PT for assistance. Thank you!
@nocheteipsum Жыл бұрын
CONFUSED. Do I connect my printer (Epson ET-2850) to my Phone or my Computer first......Which one? (I'll be using both to print from).
@epsonamerica Жыл бұрын
Hello! Please call our Support Team for assistance - you can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you.
@OG.551.98 Жыл бұрын
Why doesn't the registration recognize my valid serial number on the box?!!!
@epsonamerica Жыл бұрын
Thank you for reaching out! We are sorry to hear you're having issues registering your new Epson product. Some have run into a challenge with the Express Registration option. Please follow this link to the website version: epson.com/product-registration and try registering there.
@OG.551.98 Жыл бұрын
@epsonamerica even with the link it didn't work. I called the tech support and demanded for someone to guide me through the process, and eventually, Katia gladly and patiently, helped me get the printer to work. ;)
@pamellabooth84862 жыл бұрын
how to completely open the top cover
@epsonamerica2 жыл бұрын
Hi, Pamella - what are you needed to do?
@savetrees60052 жыл бұрын
I am unable to use apple AirPrint with this device, I have called your support number and they can’t find a fix either. What do I do?
@epsonamerica2 жыл бұрын
Hello! When you install our drivers on your mac, please use our driver for your printer because we offer the full features for the printer. AirPrint does not. and we do not write drivers for AirPrint. since it's an apple product.
@Sandra-hw7vf2 жыл бұрын
I'm trying to adjust my printer properties and nothing opens up--I just get a "ding". I've uninstalled and reinstalled but the same problem exists.
@epsonamerica2 жыл бұрын
Hi, Sandra - please contact our Support Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!
@studiosingyourstyle2 жыл бұрын
problem is…its not working alo says it cant connect to network! multiple attempts the app gives no other option yet continues to say cant connect.
@epsonamerica2 жыл бұрын
Hello! We are sorry to hear you're having issues with your connection. Please contact our Support Team for assistance. Their number is 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!
@PatriciaVia2 жыл бұрын
WHERE IS THE PAPER INSERTED
@epsonamerica2 жыл бұрын
Hi, Patricia - it uses a rear feed paper tray. You can see it here kzbin.info/www/bejne/qKu4dpmurKd_gtU
@juliestevens5946 Жыл бұрын
Printer says it’s in recovery model…needs firmware downloaded…no response. Help line is closed. Need items printed. Nonexistent customer service.
@epsonamerica Жыл бұрын
Hello! We are sorry our Tech Support line was closed. They are available 7am-4pm PT. You can reach them at 562-276-1300 Mon-Fri.
@daryltanner77472 жыл бұрын
I want to enter my password into the Wifi connection screen but I cannot find alpha characters on the tiny printer setup screen. The Smart Phone app is frozen at the "checking the communications" screen.
@epsonamerica2 жыл бұрын
Hi, Daryl - please contact our Support Team at 562-276-1300 Mon-Fri 7am-4pm PT for assistance. Thank you!
@marthabriggs17852 жыл бұрын
How do I change my password?
@epsonamerica2 жыл бұрын
Hi, Martha - please reach out to our Support Team for assistance. You can call them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!
@clayhathorn7853 Жыл бұрын
Nothing the download worked as it described. It couldn't connect to my LAN. The app didn't help. Nowhere to put in wifi name or password. Control panel on printer didn't match what the download said. Incredibly frustrating and awful setup. Epson didn't include a cable to connect to computer.
@epsonamerica Жыл бұрын
Hello! We are sorry to read about your issues with setup. Please contact our Support Team at 562-276-1300 Mon-Fri 7am-4pm PT for assistance. Unfortunately, we do not supply the USB cable (printer to device).
@HerumurtiAdam Жыл бұрын
Your money $.copy
@jacquelinebrooks251211 ай бұрын
I have the same problem - I have tried everything to get my Epsom to recognise my computer and vice versa. No joy. And the American accent when giving instructions is really irritating and talks like a primary school teacher.