Essential Functions of a Small Business: Creating An Organisational Structure For Your Business

In this video, I share the essential functions of a small business. Why? Well, growing a small business (or any size business for that matter) requires essential functions that cannot be ignored. No matter what industry you’re in or what type of business you own, you must understand the essential functions your business needs to scale.
If you want to be the kickass CEO of your business that I know you can be (and avoid burning out) you’ve got to work on your business instead of in it.
So, what are the essential functions of a business? And how can you create an organisational structure for your business? Watch today’s video to find out and don’t forget to subscribe for more videos like this one!
In this video, I cover:
• Essential functions of a business
• Why you cannot ignore these functions
• How having these essential functions for a small business can help your business grow
• Creating an organisational structure for your business
• …so much more!
Want some help building your organisational chart and structure for your business?
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Download our FREE document, which walks you through each of the different functions within your business and helps you create an organisational chart
and structure for your business so that you can better understand the roles and the functions within your business - hope you enjoy!
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Download FREE Functions & Structure Doc & Worksheet:
👉👉👉 ceoe.co/functions 👈👈👈
______________________________________________________
Read the blog post for more Information
ceoentrepreneur.com/essential...
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Timestamp:
00:00 Intro
05:00 Finance Function
05:52 Sales and Marketing Function
07:22 Customer Service Function
07:47 Operations Function
08:50 Rocket Fuel Book: amzn.to/2GqNCrW
11:03 Admin and Management Function
12:00 IT Function
12:37 Legal Function
13:07 R&D, Production, Distribution
13:44 Purchasing
14:22 Creating an Organisational Structure for your business
What is the most important function in your business? - Let me know in the comments
I post a new video every Wednesday, so please subscribe to this channel (CEO Entrepreneur by Tamer Shahin) NOW
/ @ceoentrepreneur
Don’t forget that you can also read the blog post on this topic if you prefer, just head over to ceoentrepreneur.com/essential... and read the post titled - Essential Functions of a Small Business.
This video is Essential Functions of a Small Business: Creating An Organisational Structure For Your Business - • Essential Functions of...
ABOUT ME
Hi! I’m Dr. Tamer Shahin, the Founder & CEO of CEO Entrepreneur, where we help small business owners scale their businesses, without sacrificing their lifestyle, wellbeing, or freedom. I’m also a Serial Entrepreneur, TEDx speaker, Executive Coach, Consultant, Author, Speaker, Investor, and now… I'm a ‘KZbinr.’
I’ve grown several multi-million-dollar businesses from scratch. Some of these businesses were massively successful and others turned out to be catastrophic failures! Nonetheless, I picked myself up and learned a lot from all of my extraordinary success and catastrophic adversity.
Now, I’m taking everything I’ve learned and leveraging it to create this KZbin channel and help people like YOU scale your business to astronomical heights. Each week, I’ll be sharing tactics, tips, tools, and insights to help transform you into a “cool as a cucumber” CEO.
*Disclaimer*
Results are not typical nor guaranteed. You are responsible for your own actions and decisions. Neither Tamer Shahin nor CEO Entrepreneur can be held liable for any results you may or may not get as a result of decisions you take during or after watching these videos.
#CEOEntrepreneur #Businessfunctions #Businessstructure

[@ralphgutierrez1838]

Thanks!

[@CEOEntrepreneur]

You’re more than welcome and thank you for the super thanks! I’ll pin this comment for a few days :)

[@wolfuck]

@@CEOEntrepreneur Great video mate! You deserve it

[@onelovelivity]

I just wrote down all the roles in my business and identified 21 different 'departments' and I'm currently doing 20 of them!This is clarity indeed. Armed with this information I can start working out who to hire!

[@CEOEntrepreneur]

20! 😱 So many! Identifying what you are doing in your business is a great start - making hires is going to free up so much of your time so you can begin working on the more important stuff. Nice work!

[@mizurashi2643]

I'm not sure whether this will be relevant to you or not, there's an AWS Skills-Based Workforce Segmentation Model which I found interesting. It could help define which functions are most critical in enabling your business strategy. Then you can double-down your investment in those roles and once you have resources at your disposal you could then focus on other roles which strengthening. Not sure if that makes sense but look it up.

[@knucleballfreedom]

Very well-thought-out video. My favorite moments were, You may need IT like it's 2020, lol. The second one was, well, I forgot because the first one had me rolling with the office clip. I have not read the book Rocket Fuel but you are correct, I am a visionary who constantly tries to be the Integrator. As you know the struggle of a Solepowered CEO is finding the right people in the right seats and how to afford them. I appreciate your video mostly because I assume you have at one time been through the same struggles. 1. CEO 2. Finance 3. Sales & Marketing 4. Customer Service 5. Operations 6. Administration and Management (one of these I puke at) 7. IT 8. Legal 9. Research and Design 10. Production 11. Distribution 12: Purchasing

[@Exercisewithleah]

This really helped! I decided to stop having everything in my head and write a business plan instead of using sticky notes everywhere I realised that I have most things written down correctly I just overwhelmed myself! I’d recommend everyone to do a business plan for yourself

[@MohamedAhmed---sv8qs]

Extremely Insightful and rich 👌👌

[@CEOEntrepreneur]

Thank you! :)

[@DB-rv6uw]

If you wrote a book on this I would with out a doubt buy it and refer a bunch of others to it. The way that you share this info is so simple and easy to understand

[@CEOEntrepreneur]

Thanks for your comment. I am contemplating doing a book so this gives me great motivation!

[@michaelheuer8123]

@CEO Entrepreneur please please do. Soon... or now. Lol

[@bookswithbenjamin8902]

​@CEO Entrepreneur do it. I'd buy it in a heartbeat and I don't care what the price is. I need all of this info consolidated into a book

[@mastermindrational1907]

I would buy it and gladly read it.

[@rafikmahama9263]

I have absolutely no doubt it'll be a remarkable resource to any business owner. Do not hold back and ensure its highly comprehensive. Anyone that's serious about gettimgs things right in their business an how it runs, will not hesitate to buy them (I anticipate it'll be in volumes). Do write them. The world is waiting.

[@unitedunleashed7564]

I thank God and the KZbin algorithm for blessing me with your channel! This channel is bringing me so much clarity the and understanding all your videos are invaluable! Seem like such a genuine person and happy to see other people win aswell! Hopefully one day Ill meet you face to face and thank you for helping me build my first £1 million business! Let’s go brother

[@CEOEntrepreneur]

Wow, thank you for the love and support! It's awesome to hear that my videos are making a positive impact on you. Let's keep growing and reaching new milestones together!

[@urs1386]

I’ve just found your KZbin and I absolutely LOVE your style, your content and your bloopers at the end are brilliant! Thank you for sharing your knowledge.

[@CEOEntrepreneur]

Thanks so much!!

[@enchantinglysimple]

Very helpful. Thank you for sharing ❤️

[@therefinedbusinessblueprint]

Love this! I always urge my clients to create an organisational structure for their business.

[@TheSimpleTruthMedia]

Thank you very much. This is highly informative for someone like me that is just starting out!

[@gloriaisokariari2842]

Thanks so kindly, your explanation is so simple to understand. I will put it to practice.

[@samyaibrahim2156]

You are an inspiration. You are a blessing. 👍

[@CEOEntrepreneur]

You are so kind

[@alisaevans6588]

Fantastic video! Such actionable and clear advice, thank you! 👍👍

[@CEOEntrepreneur]

Thanks Alisa! :)

[@11angelcp]

thank you for this vid!

[@AsmaaKadryWassanWorldwide]

Loving this! Thank you Tamer, and I hit that subscribe thingy. So excited! 😁

[@CEOEntrepreneur]

Thank you for hitting the subscribe thingy! I'm currently planning and working on new content - is there anything you would like to see on this channel?

[@ReclaimJoy]

So easy to understand, your videos are very well articulated. Thank you for such content!

[@CEOEntrepreneur]

You’re welcome! Let me know if there are any specific topics or if you have any business related questions that you’d like me to do a video on 😊

[@dominicnorthmore8384]

Thank you so much for this video. The first one of yours that I have seen and have taken the quiz and signed up for a call. Really excited to hopefully get to grips and feel less like I'm drowning in my own business soon. Look forward to getting in deeper into your channel

[@CEOEntrepreneur]

Awesome! Welcome to the channel and looking forward to speaking with you on our call 🔥

[@tejgill2562]

I have watched a few of your video recently and this is, without doubt, the best so far. I’m instantly seeing my business in a different way and how it should be set from this point. 16 minutes of gold. Thank you very much.

[@CEOEntrepreneur]

Glad it was helpful!

[@tejgill2562]

It was more than helpful! Its completely changed how I'm looking at and running my business.

[@MohammedIsa-fe8ry]

Perfect 👍

[@Avamanson000]

Thanks for sharing !

[@CEOEntrepreneur]

You’re welcome! What’s your business and what are you trying to achieve?

[@hisglory6124]

Such a huge help!!!!

[@CEOEntrepreneur]

Thank you 🙏

[@pyuille]

Wonderful

[@tamaraharrisson]

Great! Very useful... Thanks 🙏

[@CEOEntrepreneur]

You’re welcome. Let us know if there’s a topic you’d like us to cover :)

[@shikabingandumauricechama4640]

Great video

[@dariusboone3689]

Thisssss it the part of entrepreneurship we really need. Thank you!

[@CEOEntrepreneur]

You’re welcome and thank you for your awesome comment. Welcome to the channel!

[@11supplementfacts47]

I instantly love the video as soon as you said without losing your sanity

[@CEOEntrepreneur]

Haha yes. Thank you for your comment… hope you found the rest of the video valuable too!😅

[@BrendaYelting]

Thank you so much for this video!

[@CEOEntrepreneur]

You are so welcome!

[@creativerecreations1]

awesome video man. thank you!

[@CEOEntrepreneur]

I'm glad you liked it - you're welcome!

[@khuleenzama]

Thank you for these tutorials. I was already experiencing the burnout, but now I got hope.

[@CEOEntrepreneur]

You’re welcome. Yes overwhelm and burnout is unfortunately a common symptom for us entrepreneurs because nobody has guided us properly on how to run businesses. Hopefully now you can take small steps towards your success :) be patient, keep it simple, try to focus on one thing at a time 🔥🚀

[@khuleenzama]

@@CEOEntrepreneur I am taking baby steps, thanks again.

[@cattessy]

mind boggling video Thank you for the advice➡️🤯

[@CEOEntrepreneur]

You're welcome!

[@blackCandamn]

Very good, thanks👍

[@CEOEntrepreneur]

You’re welcome!

[@raunakbhagwat]

Brilliant video, Not pretentious and to the point.

[@CEOEntrepreneur]

Thank you... let me know if there are any other topics you’d like me to do a video on and welcome to CEO Entrepreneur. Tamer

[@warrenchizera1582]

Great video!

[@CEOEntrepreneur]

Glad you enjoyed it

[@adonaiblackwood7172]

Thank you, Dr! Wonderful video & info 👏 your channel is an asset! Subscribed! ;)

[@CEOEntrepreneur]

Thank you Adonai! :) Welcome to the channel... hope you find it valuable!

[@paperlessmovement]

Pure Gold!

[@CEOEntrepreneur]

Tom Solid's #PaperlessMovement Thanks 🙏

[@OmarZagloul--]

Every Wednesday I wait to see which topic to be discussed in this week video and this channel never cease to amaze me in terms of deep insights and diverse content, I am hungry for more please keep going ♥️✌️

[@CEOEntrepreneur]

Thanks Omar! Appreciate it!

[@olaoluwaafolabi5768]

This is a very insightful video. An excellent overview of basic roles in a business establishment. It is highly appreciated. Thank you Sir.

[@CEOEntrepreneur]

Glad it was helpful!

[@samyaibrahim2156]

Superb 👍 thanks

[@CEOEntrepreneur]

You’re welcome

[@ebenezeroyichi6966]

Very Impactful

[@CEOEntrepreneur]

Thank you!

[@karenpineros4186]

Thank you for share

[@CEOEntrepreneur]

You’re welcome!

[@positivity29]

Thank you !

[@CEOEntrepreneur]

You're welcome! :)

[@in5n80]

An eye opener of a video

[@CEOEntrepreneur]

Thank you for your comment and support! Much appreciated 🙏

[@lichabamokhutsane4445]

I’ve watched many many videos but your content delivers far more insight about building a business 👑👑👑. I salute you from South Africa 🇿🇦

[@CEOEntrepreneur]

Thank you! What else would you like to see on this channel?

[@lichabamokhutsane4445]

@@CEOEntrepreneur I’m based in South Africa, building a clothing brand is difficult without knowing how to do the accounting, protocols and procedures. I have been doing what you outlined on your videos and I’m developing a template that’ll later use to help other entrepreneurs to build clothing brands. I’d love to see more content on building a clothing brand

[@alijutt4412]

loved it, and I am impressed as a beginner.

[@CEOEntrepreneur]

Glad you liked it!

[@TheDomM]

🎯 Key Takeaways for quick navigation: 00:00 Understand *the essential functions of a small business, even as a solopreneur, and create an organizational structure for sustainable growth.* 00:58 Transition *from working in your business to working on it by adopting a CEO mindset and strategically planning roles and functions.* 02:54 Strategically *plan your business's future by mapping out its structure and functions in a three-year vision, helping you delegate tasks effectively.* 05:17 Key *functions include Finance (cash flow, budgeting), Sales and Marketing (distinct roles), Customer Support, Operations (efficiency, quality), Administration/Management, IT, Legal, and Purchasing.* 13:39 Additional *functions like Research and Development, Production, Distribution, and Purchasing may be relevant depending on your business type.* 15:31 As *a CEO, focus on your strategic role, delegate functions to the right people, and avoid trying to do everything in your business for sustainable growth. Download a free document for guidance on building your organizational chart.* Made with HARPA AI

[@ivanbarnyak4655]

Thank You for great content! Straight to the point, laying it out so simple as just go and execute what has been learned. Only thing I regret is not coming across your channel earlier!

[@CEOEntrepreneur]

Thanks Ivan! Welcome to CEO Entrepreneur 🚀

[@alecrothwin2064]

Thank you very much for this video bro. - humble scholar from nz.

[@CEOEntrepreneur]

You’re more than welcome... and welcome to CEO Entrepreneur. Do let me know if there are any topics you’d like me to cover. Tamer

[@leehamilton8161]

Helpful

[@CEOEntrepreneur]

Thanks Lee! If there are any other topics you’d like me to cover, feel free to mention them in the comments here :)

[@samyaibrahim2156]

17,413 viewers! Wow I like that , thanks Dr Tamer

[@CEOEntrepreneur]

You’re welcome. Yes we’ve been growing a lot recently! Stay tuned… much more to come soon

[@nelsonagryosgs5497]

Still watching... all 6 videos of the series in a row

[@CEOEntrepreneur]

Let me know if you have any questions!

[@kituumukula9422]

Great

[@CEOEntrepreneur]

Thank you!

[@socialworkermike]

Very relevant and legit. the pdf is on point

[@CEOEntrepreneur]

Thank you! What’s your business and how ‘young / old’ is it?

[@socialworkermike]

@@CEOEntrepreneur I LINK social Workers to organizations where they can learn While contributing to Making other people lives better

[@CEOEntrepreneur]

@@socialworkermike Great. Let me know if you have any business question you’d like me to answer in a video. I’ve just started a new Tamer Time series where If I answer your question, I’ll mention you :)

[@TokyoTaisu]

I think this is a good start, but not complete and a bit unstructured. Also, seen from personality type perspective there are two types missing. Yes most businesses get started with golden pairings like Apple (Steve Jobs ENTJ and Woz INTP) or Microsoft (Paul Allen ENTP and Bill Gates INTJ) but soon enough they team up with the missing 2 persons in their vertical to get a whole of 4. That's: 1 - Structure type 2 - Starter type 3 - Finish type 4 - Behind the scenes type It's incomplete imo to binary distinct between visionary or integrator when there are these 4 combinations. Linda Beerens has done great work on that.

[@cryptocurrency9234]

Thank u

[@CEOEntrepreneur]

You’re welcome! 🚀

[@HealthandBeautyAP]

Thank you so much for all of these tips, tools and resources. I created a document from the one you supplied so that this week I can have a meeting with my admin for a strategy session we have scheduled. One thing though and I hope you don't take this personally, I was disappointed that under the headers of each section: IT, marketing, Sales etc that you had commentary about why it was important which seemed self explanatory but you didn't have any bullet points of what each section's roles and responsibilities would include. Therefore, I only found about half of this document helpful. The headers were very helpful and the graphs and charts were helpful but after extracting the helpful information out of the 15 page document, only 2 pages worth were helpful for me. I just wanted you to know this because you obviously put a lot of passion and care into your material and I can tell you genuinely want to help people.

[@CEOEntrepreneur]

Hi Candice, thank you for your feedback and I don’t take this personally at all… listening to your audience is a crucial part of the continuous improvement feedback loop. I completely understand what you’re saying. The pdf was aimed for people a little bit before your stage of business. There are many business owners who operate as solopreneurs and don’t know that these functions exist or why they’re important. (What’s obvious to us sometimes isn’t obvious to others. Eg I’ve asked many solopreneurs in the past if they have a legal function in their business and they say ‘no’ we’re not that big… to which I respond ‘do you not do contracts, terms and conditions, privacy policies, legal structure of your business … ‘ and they say ahhh! Maybe I do … I’ve just been doing it myself I guess. That was the reason for explaining these functions. We do go into roles responsibilities and systems in much more detail in our programme but do also stay tuned as I’m soon releasing another video on systems which will tie to the functions video and break down these functions in a bit more detail, which I think is what you were looking for. But I hear you and we will go back to this pdf and see if we can trim it down somewhat. So thank you so much for your valuable feedback. It’s really important we make sure we’re giving out the right information out whilst also respecting your time 😊

[@shaebulkley3451]

I wasn’t able to download the sheets with this video. Are they still available? The landing page exists but I did not receive an email. I know this is 2years old but would love this info. You’re Golden Tamer thank you for what you do and have done here!

[@CEOEntrepreneur]

I’m so sorry. It should be working. I’m sure you checked the spam folder? If so, please do try again… we did have a little hiccup in our email service yesterday, so it may have been during that time. If you still have no luck, please email us as [e-mail] and we’ll send it to you as soon as we can! Thanks for your kind words and hopefully you can get this soon. Tamer

[@CEOEntrepreneur]

What is the most important function in your business? - Let me know in the comments

[@samyaibrahim2156]

You have a sense of humour , I like that 👍

[@CEOEntrepreneur]

I’m glad someone thinks so! 🙃

[@socialworkermike]

Marketing

[@LisiMiranda]

Amazing content 👌🏻🙌🏻

[@ImWORTHITINC]

THESE ARE THE BEST episodes to help me grow my business! GREAT STUFF! TYSM DR! I've sen SOOO many channels--they get of course and are SO AMBIGUOUS! THIS IS GREAT ! FOCUSED, CLEAR AND FIRM--YOU TELL US THE TRUTH! GREAT WORK I NEED THIS STUFF! TYSM!!

[@HealthandBeautyAP]

I took your quiz. My issue has always been growing to fast without the infrastructure to support my desire to expand. I took your quiz and found it helpful. However, I noticed that your target market is towards those who are already somewhat succeeding (6 figures or more) and want to scale. DO you have a program that are for us chumps who are struggling but not a start up and are serious and not a hobbyist?

[@CEOEntrepreneur]

Hi Candice, 6 figures means if you’re turning over $100k per year so do try to book in a free strategy session and we’ll see whether or not you’re a good fit for the programme. Actually based on what you’ve said in the comments on this channel, it may be the right stage of business you’re in. You don’t need to be succeeding l. in fact most people that sign up to the programme are quite overwhelmed. You can book a free strategy session on our Firestarter page ceoentrepreneur.com/Firestarter … looking forward to having a chat wit you and getting to know your business a bit more. We will be honest with you if we feel it’s not the right fit. But the strategy session will provide a lot of value and clarity anyway so it’s worth it for that at the very least.

[@FitMamaCeo]

im a Filipino and i want to scale like a pro!

[@NtendeKenneth]

Very helpful thanks

[@CEOEntrepreneur]

Glad it helped

[@Thegardenbetweenus]

Shiny object syndome....with a name like that I want to keep it xD

[@CEOEntrepreneur]

😅

[@kagulucoffee5552]

Can I get the document to download with business structure

[@CEOEntrepreneur]

1. Click on this link: 👉 ceoe.co/functions . It'll take you to a webpage. 2. Scroll down to the bottom and enter your name and email address. 3. Hit 'Get Access' Button and check your email in about 10 mins 4. If you didn't receive the email - Check your Spam folder in case it's landed there Good Luck and let me know how you get on!

[@joyceoseiagyemang4661]

Please couldn't find the structure thing to download, help me do it

[@CEOEntrepreneur]

1. Click on this link: 👉 ceoe.co/functions . It'll take you to a webpage. 2. Scroll down to the bottom and enter your name and email address. 3. Hit 'Get Access' Button and check your email in about 10 mins 4. If you didn't receive the email - Check your Spam folder in case it's landed there Good Luck and let me know how you get on!

[@stax_toxiczzyt4868]

how do you tell if you are visionary or integrator

[@CEOEntrepreneur]

Would you like me to do a video on this? The simplest way is to ask yourself are you someone who jumps from idea to idea and hates the details (visionary) or do you not have a great vision 5 years into the future but you enjoy the details of tasks and processes (integrator)

[@WaterCurrent]

So, should my executive secretary be an integrator? I do not have a partner.

[@CEOEntrepreneur]

Yes, they can be. But it's important to understand skills required for an integrator and as you grow there may be a need for a more senior leader to step in. Your exec secretary can definitely fill that role if you feel they are equipped

[@sophisticatedmorons]

Operations

[@akudinobiminella4673]

Without sacrificing your sanity 😂😂😂

[@CEOEntrepreneur]

😂🙈😅

[@POLYLIVING]

Do u believe a business owner should not actively work a role in the day to day functions early on?

[@emmanuelchukwu8331]

How can I contact you?. You are so good

[@CEOEntrepreneur]

You can contact me via our website. Go to ceoentrepreneur.com and use the contact form to get in touch. But also I would advise you to take the free business triage quiz here ceoe.co/triage-yt. It will help us both to understand where you are in your business. Looking forward to it!

[@user-zj6yb3vd3v]

😁😁😁😁😁😁😁😁😁😁😁

[@CEOEntrepreneur]

😁😁😁😁😁😁😁😁😁😁😁

[@RonHeartt]

I’m not really understanding the difference between Operations and Management.

[@CEOEntrepreneur]

Would you like for me to do a quick video on this?

[@RonHeartt]

@@CEOEntrepreneur Yes, please!

[@CEOEntrepreneur]

@@RonHeartt ok stay tuned… should be coming soon!

[@madisjallow3105]

What kind of statistical data might a burglar alarm company employ in trying to convince urban homeowners to purchase it's product? Please I need the answer in the comment here

[@lboogy1708]

I'm thinking about police annual reports on vandalism and burglary. Statistics could be found in your local newspaper or agencies doing stats for the government. Hope it helps

[@bio7771]

don`t ask me to subscribe in the beginning of the video

[@CEOEntrepreneur]

Yes I agree... This video was released towards the beginning of this channel and all the 'goo-roos' said to do that. I have come to realise it's pointless and actually annoying. Why would someone subscribe before even watching the content. So you will see that in the more recent videos, I've stopped doing this. Thanks for your comment. I appreciate the constructive feedback :)

[@keithmoon3190]

Ceo entrepreneur born in 1964 jeffrey jeffrey bezos

[@joevasquez3434]

Team ? What the hell you talking about ? I'm starting a business of 1, ONE ! Where's your "ADVICE" for that solo business owner and operator ?? I am my own team...

[@CEOEntrepreneur]

If you look through the channel, there are many videos addressing how solopreneurs should tackle their business functions. In the beginning you will be wearing the hat for many and as you grow, these will be delegated/outsourced. Watch this video for more clarity: kzbin.info/www/bejne/kH60fmaLmdmLfJI

[@rohovdmytro]

5 minutes to get to the point? Damn.

[@realgems24]

This guy say a lot of unnecessary word. Get to the point ffs

[@railbiking]

Thank you!

[@CEOEntrepreneur]

You're welcome!

[@GroundbreakGames]

Great video

[@CEOEntrepreneur]

Thank you!