Euhomy Commercial Ice Maker Product Review

[@williamadcock6813]

I appreciate the 2.5 year review. I keep looking at these and will probably buy the vevor brand. I think they are probably made the same and most likely by the same manufacturer. I see so many reviews but the unit is brand new and yours is a no nonsense great review!

[@terryclayton]

Glad it was helpful!

[@NghiaNguyen-zd2gf]

Can you guide me how to install the water outlet

[@MtDiabloMustangs2014B]

I heard Vevor a piece of cr.. Customer service is also bad

[@gm5564]

5-27-2023 just installed mine hopefully no issues, thank you for the review and info. I will update as time goes.

[@terryclayton]

Enjoy all the ice!

[@HippyHouse]

Bought mine to make hash, best investment I’ve made in a while! They’re on Amazon for 300 now

[@wandagordon3357]

Wanda Gordon can u suggest something else l may do? 2nd addendum

[@Nawlinsboy]

Ive been highly considering this one. Nice review thanks!!

[@sransdell]

I’ve had mine since 2021 and I love mine. I have 3 filters on well water and it works perfectly. Rarely have to descale

[@Nawlinsboy]

@samransdell1963 I've had mine now for about 3 weeks, and it works great. Thanks again for your review.

[@jamesreid3988]

Great review! Thanks

[@girlchef48]

How did you set up the unit to start? We bought one and set it up and can not get it to make ice. Yours is the only video with the exact unit.

[@terryclayton]

Christina, sorry to hear. I spliced the water line into my cold water supply. Make sure there is good pressure. Then install condenser or drain. Then plug in the unit and hit the power button. If you get an error, power down and even unplug for 10 min. If you toggle the float and a power down does not work, you likely have a bad control board (brain). I recommend returning. Let us know how it goes! Terry

[@girlchef48]

@@terryclayton I just got an E 2 error code. According to the book it might be a refrigerant leak. We haven't even been able to make ice yet.

[@terryclayton]

@@girlchef48 I’ve seen that code before. If you power off and try to move the float up and down with your finger, then power back on, you may reset the control. Give that a shot. Just to confirm, do you have water cascading down the tray?

[@girlchef48]

@@terryclayton yes to the water, I watched it go through its cycle but it's not getting cold enough to freeze. I'm beginning to think there is no refrigerant in the unit or a leak.

[@terryclayton]

@@girlchef48 can you hear compressor running. If so, I think you got a dud…I would pursue the return

[@sransdell]

I like the thinner cubes because they break up easier when the ice falls

[@terryclayton]

I agree, and it makes ice faster!😄

[@matthewschmitz8817]

Wisconsin represent!

[@terryclayton]

Go Badgers!

[@toddmurrell]

Hey Terry, Cheers from Texas. Great video. You answered all my questions except one. I wanted to put it in my kitchen but was wondering how much heat it puts out when it's running? I have a spot in my garage already, but would like to put it in my kitchen. Cheers Todd

[@terryclayton]

Todd, Mine does not put out that much heat and I have 5 people drawing ice from it throughout the day. The vent is on the front so its okay to have a a snug fit under counter. Just be sure to plan for the condensate line or pump if needed. here is installation video and condensate pump. hope it helps: kzbin.info/www/bejne/e2rUnadmg82ckJosi=vZb_Ia1cLK5qnJ6c amzn.to/4clhVK7 (amazon)

[@toddmurrell]

@@terryclayton Thank you sir. Enjoy your Friday. Cheers

[@josephcastaldo4881]

Do you leave the machine running all the time? Or turn it on when you know you will need ice. Just wondering if it’s robust enough to handle constant use for a number of years. Thanks

[@terryclayton]

I have had mine on for a few years now. Thx

[@HerbieBugs]

excellent review Terry. I've just purchased a near identical machine branded as "Polycool IM-65L and after watching your video I realise the ice cube tray remains on it's side and water runs over it. Hoping you can tell me whether the water that's not used gets recycled and NOT go down the drain? as my machine is going in a motor home and I can't be wasting precious water. 🤔

[@terryclayton]

There is a small reservoir which circulates the water . So yes it is recycled. However the ice storage bin is NOT refrigerated so you do need a drain line . Hope this is helpful!

[@HerbieBugs]

@@terryclayton Thanks heaps! very helpful because if it didn't recycle, I'd presume it'd use mega water and would be returning it 👍

[@daniellevy712]

How do I get the cooler to give me cut ice cubes instead of one big piece? I want to avoid having to break the ice every time I use it.

[@terryclayton]

Daniel, smaller cubes will break apart as they fall. However, I recommend getting an aluminum ice scoop. I use it to break apart groups of ice. Piece of cake

[@tiffanyhatch5668]

I just purchased one of these and I have a cabinet by my sink that we were going to cut the bottom out of and slide this in and then connect it to the water line under the sink the same way you did except we still have a dishwasher so I’m wondering if it’s possible to still do this and connect to the drain to the garbage disposal and the waterline to the RO system? Did you have a video on how you installed it?

[@terryclayton]

You sure can. Install a t-connector and you can run both. Talk to the guys at Lowe’s and they will set you up

[@nwnieto1002]

How do you drain yours? Is it like a wash machine where it will pump it up? The reason I ask is I was hoping to drain it in the same drain as my wash machine.

[@terryclayton]

Here is what use: amzn.to/3LKCBjv

[@wandagordon3357]

Hello, I just got my Rovsun ice machine. It worked fine for a day or two but now l keep getting a E2. I just saw your video so l'm going to unplug it for awhile and see what happens. Thanks, Wanda Gordon

[@terryclayton]

Watch an ice cycle and see if you determine error(water not running correctly, ice won’t fall, Recirculating not working , refill failure, etc.. it if it persists I would act on warranty for replacement or refund.

[@bobdiangelis6073]

How often do you need to clean the machine the manual says once a week

[@terryclayton]

I probably clean it every couple months with a wipe down and vinegar flush

[@rookiebarker]

I see that the product has a one year warranty. I’m the materials that came with the unit, is there someone to contact if you have problems or need replacement parts? Thanks

[@terryclayton]

Hi Shelley, I cannot speak to the availability of parts, but I made an inquiry. Will let you know.

[@lynmccarty4929]

Do you have a video on how you connected the water line and drain line?

[@terryclayton]

I do not. I have a sink next to ice maker so I tapped into cold water supply. I installed inline water filter like you would for a refrigerator with water supply. I placed a condensate pump behind it where ice melt runs into. It pumps the water to sink drain via another line I installed. Same type of line a dishwasher uses to drain.

[@kherndon4073]

@@terryclayton could you possibly share the pump that you bought to do this? thank you!!!

[@terryclayton]

@@kherndon4073 Little Giant 554425 VCMA-20ULS... www.amazon.com/dp/B000SM342Q?ref=ppx_pop_mob_ap_share

[@terryclayton]

@@kherndon4073here you go!👍

[@terryclayton]

Euhomy Ice Maker Installation - 100 lbs/day kzbin.info/www/bejne/e2rUnadmg82ckJo

[@TrishEldred]

Hi.. how does the timer work? How do you know if it’s on? Are the smaller cubes solid?

[@terryclayton]

Hi Trish, I do not use the timer as the ice maker automatically stops when full. There is a button to set timer by increments of one hour. Here is link to manual.euhomy.s3-us-west-1.amazonaws.com/product-manuals/IM-02.pdf The smaller cubes are same dimension as large, but thinner. Cheers

[@bennguyen1313]

What was the installation like? Do you need a water filter in line? How often do you have to clean it? How do you select the water supply (i.e. top bottle or water line)? And how much gallons does it take to fill up the bin completely? How much energy (electricity cost) does it use in a month? BTW, any thoughts on the COOLLIFE Commercial Ice Maker ?

[@terryclayton]

Hi, installation was very easy provided you have location with power, water supply, and drain for condensate. I use a water supply fill line by tapping into water pipe near. You will need a few tools from hardware store. I clean once per month by wiping down with vinegar and flushing. Ice maker can make about 100 lbs ice per day. We never use it all! Cost to operate is based on temperature of location and how much ice you remove. I am not familiar with cool life unit. Thx

[@terryclayton]

Here is link to the installation: Euhomy Ice Maker Installation - 100 lbs/day kzbin.info/www/bejne/e2rUnadmg82ckJo

[@carlosarney]

So I ordered the machine today. Arriving Thursday. I seen it has a drain hose. Do you just have the drain hose hooked up all the time to a floor drain and it drains automatically?

[@terryclayton]

Hi Carlos, yes, it needs a drain. I put an hvac condensate pump behind it and connected it to drain for plumbing as I had no floor drain nearby. Cheers

[@carlosarney]

On the drain hose, do you keep it connected all the time and let it drain? Instructions indicate if I’m reading it correctly to keep the drain hole plugged until your ready to drain it. What do you do?

[@terryclayton]

@@carlosarney I keep drain connected permanently. As ice melts it will drip into the HVAC condensate pump and that will pump it to my sink drain as necessary. If you have a floor drain just align the drain tube to that and your all set. Cheers

[@terryclayton]

I bought condensate pump at Lowe’s.

[@steveschwartzer4591]

@@terryclaytonso you had to buy an attachment to go into the sink drain so you could connect the drain hose?

[@mikeynuzz]

How to shut off timer..I want it running 24/7

[@terryclayton]

When you power down and back on it should be in continuous mode. Cheers

[@sandracollins4148]

The instructions indicate that you have to "empty" the water reservoir every 3 days but it has a hose drain. Do we have to do that or can we just put the hose into our floor drain & it will drain automatically?

[@terryclayton]

If your unit has a drain than you should not have to empty it.

[@brandonnelson4164]

Do you have details on the lift pump?

[@terryclayton]

Here you go! Little Giant VCMA-20ULS 115 Volt

[@carlosarney]

I’ve been contemplating ordering this machine. I’m hesitant cause we had the GE Profile Nugget Countertop Ice Maker and had issues with the lines clogging with sediment. The lines were jammed into the unit and so small you couldn’t get to them. Have you had any issues with sediment clogging lines? Do you have it thru a water softner? Filter?

[@terryclayton]

Hi Carlos, I definitely recommend using softened water. I also have an inline filter. After 2.5 years I have no issue with sediment. I do occasionally turn off unit and wipe down with vinegar as I see trace pink color from iron and I don’t want any mold growing. Now that you mention it, it’s probably a good time for me to pull the system out and check the drain and lift pump to make sure all lines are clear! I have no hesitation in recommending unit. I’m happy with it. Cheers and good luck!

[@ProjectManager-n4g]

We have one of these at work and the ice keeps melting and the ice bin is completely water after about 1 week of use. What can we do to prevent?

[@terryclayton]

If your bin is full of water then your drain is likely plugged. The ice bin is not refrigerated so it is normal for ice to slowly melt. I leave mine on so it's always full of ice.

[@hesi1360]

Thank you for your video and instructions. I bought this unit last week but our tenants who use it told me there is water melting in the bottom? Is it normal? The drain line is installed.

[@terryclayton]

The ice bin is NOT refrigerated, so yes, it is normal for ice to melt and the unit will constantly make ice.

[@Marymo491]

What is the thing beside of the timer supposed to be set on

[@terryclayton]

That determines ice cube size. A higher number is a larger cube and a lower number is smaller cube. Cheers

[@klervoiantentertainment3477]

How do you clean the machine?

[@terryclayton]

I recommend using vinegar solution to wipe down unit and fill reservoir and let recirculate a few minutes, then drain. Use a rag to wipe down if needed.

[@amywalker7119]

Thank you so much for the video. We recently purchased this. My husband is a commercial fisherman so this has been great. Ours keeps turning off. We have had it for 6 weeks. I will try unplugging it for 20mins to see if that helps. Any other suggestions?

[@terryclayton]

Once in a while if mine stops I can simply turn power off, then reach into water bin and slide float sensor up and down with finger and then power back on and it runs fine. This may also work instead of 20 minute power down. Good luck!

[@jordanromero3819]

I was given this ice machine because they said it wasn't working. The machine runs through 3 batches of ice and then an E2 error code shows up. I can turn machine off and then back on and it will make three more batches of ice. Is there anyway to bypass this E2 code? I'm guessing this is the "Computer glitch" you are referring too. Thanks!

[@terryclayton]

Recommend watching it make ice. Look to see if the water bin is not filling . Sounds like your float maybe getting sticky. You many want to clean the float slider and lube with food grade Silicone grease. Thanks

[@jordanromero3819]

@@terryclayton I will try that. Makes perfect sense! Thanks so much!

[@jordanromero3819]

@@terryclayton water bin is filling up and it still went into E2 after the third batch of ice. Any other suggestions?

[@terryclayton]

@@jordanromero3819 Follow this video to clean unit. Look for any calcium or other material that is blocking water flow. kzbin.info/www/bejne/qGXPl6WAl9h6iJY

[@jordanromero3819]

I have ran it through the cleaning cycle a couple times and used food grade silicone for the float. If you have any other suggestions I would appreciate it. the machine still goes into E2 mode after the third batch of ice.

[@steveschwartzer4591]

Terry. Steve from Sun Prairie (Go Bucky!). Just got a machine and for the life of me, can’t figure it out. It’s just filling up the ice bin with water and not making ice. Do I need to hard install the drain line into my sink drain?

[@terryclayton]

Is ice forming on the grate? If no ice forms the water would just recirculate. But the bin should not fill with water. Sounds strange

[@TrishEldred]

My unit is in my restaurant. It replaced a prior ice machine. Have a floor drain and had it professionally installed. . Worked great for a year now water is “pooling” at the bottom. Any suggestions? Why stopped draining all of a sudden ? Thx for any input. Customer service does not answer the phone.

[@terryclayton]

Hi Trish, The drain at bottom of unit will constantly drip into drain. Over time, you can have some growth of mold because it is always wet. You may also have mineral build up. I would recommend performing a clean cycle and using vinegar and a pipe cleaner to clean from top of drain as well as rear. Once drain is cleared the pooling will be cured.

[@TrishEldred]

@@terryclayton thanks.. will try that

[@TrishEldred]

One other question plz Can you use the daily cleaning button while unit has ice in it.

[@terryclayton]

Yes, but I like drain the tank after a 20 minute cycle. Best , Terry

[@TrishEldred]

@@terryclayton how the heck you push the “clean” button? There is a timer and off/on and “”clean” in the middle but clean is not an actual “button”

[@NegritoSandia-i5k]

Hey!. I have this unit at work, I must keep it working right. It is making ice but the machine is not dropping the ice.

[@terryclayton]

how old is your unit?

[@gram2j9]

How do you change the temperature

[@terryclayton]

You cannot change temperature

[@P2shooting]

6/2/2023 we just installed this and water is running and running. It froze one tray but now it doesn’t freeze at all. Any suggestions??

[@terryclayton]

Since you made one tray of ice, that would suggest you compressor is functioning and charged. However if ice is not building nor is it executing a dump process, this sounds like a software malfunction. I would recommend: 1. Power down unit for 1 minute and restart. If that doesn’t work, 2. unplug unit for 20 minutes for complete power down. If after restarting it still will not make ice, contact vendor. Hope it’s a simple glitch! Terry

[@famliy60]

​@terryclayton I'm having the same problem, I see the machine shooting the water pass the ice tray, and into the storage bin. New machine just unbox the other day. It made few hollow ice.

[@terryclayton]

@@famliy60 is the water running over the metal grill? If not, maybe you need to twist the plastic manifold. Take a picture of you can.

[@famliy60]

@@terryclayton I posted a video like but youtube removed it automatically.

[@famliy60]

@@terryclayton youtu. be/Ia3J2IDfi40 That's the link, just remove the space.

[@mattharkey1258]

Ours will not keep the ice from melting after it’s dropped a batch. Any way to fix that?

[@terryclayton]

This ice maker does not have a refrigerated bin so it’s normal for ice to melt. Best you can do is keep it closed and out of direct sunlight.

[@Krissthewiss]

Is it refrigerated?

[@terryclayton]

The ice bin is not refrigerated

[@michaelboater3545]

Vinegar clean? What's the process

[@terryclayton]

Nothing fancy really, just spray it down and wipe off. Wiping plastic with bleach will also help kill any mold etc… but wear gloves.

[@jhagadorn83]

I just bought the same machine, and once it drops ice, it runs a rinse cycle, which fills the bottom with water, and there goes my ice. Any suggestions?

[@terryclayton]

That is odd. The reservoir should never overflow. Sounds like your float sensor is malfunctioning. I would unplug for 30 minutes to clear cpu. If that doesn’t help, contact Euhomy as it should be under warranty.

[@GlobalLuxuryHall]

Mine is not draining the water, any advice pleaseeee!

[@terryclayton]

If ice bin is filling with water, you need to clean the drain. Check behind it for a blockage.

[@LIVINGINDALLASFTWORTH]

Miine always has water at the bottom of it. Is that why you installed the lift pump? Is that hard to install?

[@terryclayton]

If you have a floor drain then you don’t need one. The basin is not refrigerated so it will always have some melt water. I setup the pump to move water to a nearby sink drain pipe.

[@LIVINGINDALLASFTWORTH]

@@terryclayton Thanks! Do you mind showing me an example of what you used?

[@terryclayton]

kzbin.info/www/bejne/e2rUnadmg82ckJosi=lrskwLHPbcdE1fBi@@LIVINGINDALLASFTWORTH

[@terryclayton]

@@LIVINGINDALLASFTWORTHsee there link I posted

[@rillascala5810]

Have you ever had a problem with it freezing solid and won't allow the ice to drop

[@terryclayton]

I have ice build up too thick. When this happens press power button for 5 sec to enter “forced dump”. This will release it but you may have to manually assist.

[@rillascala5810]

You are so awesome thank you very much! 😊 Do you know how to adjust the temperature it seems like now it's not freezing up it just keeps running

[@terryclayton]

@@rillascala5810 hi Rilla, This unit has no temperature adjustment. If it is not freezing ice, I would unplug for 15 minutes and then restart. If you hear compressor running you may not have enough coolant. You would need to contact manufacturer. Hopefully you just need to reset unit to get compressor to kick on! Good luck!!

[@AlwaysSlimShadyBro]

Is it insulated and can you get replacement parts.

[@terryclayton]

The ice bin has some minor insulation. I have not ordered parts from Euhomy

[@the365hustle4]

Can it just been used as fridge

[@terryclayton]

No, the unit does not have a refrigerated storage bin.

[@ryanbenskin813]

How to self clean?

[@terryclayton]

Press and hold the “Timer” button for 5 seconds.

[@Ac-ll5nl]

Talk about how to operate the machine and maintain the low temperature..

[@terryclayton]

This model runs automatically with full sea air. Regarding temperature control, the bin is not chilled but more like an insulated bin, thus you want to have a drain line.

[@goldenkevin1able]

How do you drain it?

[@terryclayton]

Hi Albert, there is a drain in the rear of the unit. You need to run a line to an existing drain. Of you can do what I did: I ran the line to an automatic pump that was tied into a sink drain. Works great!

[@HdHd-hp6qz]

Beware of the e2 error code

[@terryclayton]

Yes, I do see it, but a power down and manipulation of float will quickly self correct. It would be nice if Mfr could fix this bug. 😏

[@ryanbenskin813]

I seen this code as well how is it fixed

[@HdHd-hp6qz]

@ ryanbenskin813 The ice maker isn’t designed to work at a commercial duty. So first thing to do is to manually defrost the system by switching the unit off for at least 48hrs. Then change the ice cube setting small cubes. If you require larger ice cubes it should only be for one cycle before putting the size back to small. That should resolve the e2 error code flashing.

[@dominicsweeting1528]

My machine is holding a lot of water. The drain hose is not clogged.

[@terryclayton]

I’d recommend you shut it off and troubleshoot the draining. The bin is not refrigerated so ice bin needs a constantly draining condensate line.

[@Bettyboop82-82]

Not clear ice

[@terryclayton]

Hello, in order to get clear ice you will need to use distilled water. The more pure your water the more clear the ice will be.

[@Ironisphere]

Mine lasted just long enough for the warranty to expire. It's junk..dont waste your money

[@terryclayton]

Sorry to hear Ron, what was the failure mode on your unit? Did you get any support from Euhomy?