on failure of buying a brand discount gift card , team promised of making the refund in one week type (one week time is a big deal to make a wait with patience in 2024 digital transaction with lowest failure rates and quickest refund within hours are made in this UPI generation) But I patient waited for 1 week but refund still under processing no refund was made . No Telephone Customer Service for enquiry email and application queries are replied with a delay,no clear cut explaination is given