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How to hard factory reset the bluetooth on Bang & Olufsen / B&O BEOPLAY EX Bluetooth Earbud earphones/headphones if they are not connecting or not pairing or there is only sound out of the left ear or the right ear not working or you need to troubleshoot other problems, a hard reset to factory default settings can fix a lot of issues. Found in the Bang & Olufsen / B&O BEOPLAY EX Earbuds user manual.