Falsely Deactivated Driver SUES Lyft And WINS

[@Therideshareguy]

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[@310techrepair6]

Similar issue happened to me. BUT they accused me of rape and kidnap and also gave the dude my number and he was harassing me 😭. IT'S ALL recorded on dashcam, Can you connect me to this guy's lawyer pls? 🙏

[@ghosttracker8580]

NYC Lyft got deactivated by Lyft over a month ago cuz of false allegation of not helping passenger loading groceries

[@djfresh2410]

What is your email Sergio?

[@ElaineJohnson-rx3mu]

Yes I was Deactivated January 17 2024 and permanently Deactivated January 18 2024

[@Nadia77104]

Hi, I came across your videos, I need some help to sue Lyft for false accusation

[@Ben-qm9zq]

Just got blocked due to a claim i was under the influence... the ride was 1.5hrs long and felt like it went great. My only guess is they are trying to get a free ride at my life's expense!

[@m3mikec]

It’s amazing that billion dollar companies are so poor at driver support (The only way they can make money) is THERE DRIVERS!!🤬 Thanks Sergio and Michael

[@vanzarockin]

"So further fraudulent passenger reports like this, will cause you to be deactivated". They have concrete evidence that every single complaint were lies, yet they stand firm with their threats of unjust deactivation. Unbelievable. Good for him for suing. We should all follow his lead.

[@piknikpanirx3LOL]

Hahaha that's what they deserve

[@howardhansen7918]

Just happened to me I drive a black lincoln limo they complained my motor was knocking and I was swaying left to right. It was a homeless family living in best Western what a bad joke! Lyft sent me down a crappy back street with numerous pot holes and man holes 4" s above the paved surface. Such nonsense. All for a lost 6 bucks!! Fuc lyft

[@BelindaFrazier-fh4ni]

I plan to sue. I requested a review and just like Lyft, they claim the review and refused to reactivate my account.

[@Abstract.Noir414]

​@sergioSMTMC1I doubt that

[@EarthlyGods]

My account was deactivated because a rider lied and said I had a gun when I had zero weapons. I didn’t even have a pepper spray. The rider had zero evidence of me having any harmful objects. And still was deactivated

[@kevinbutler2632]

I've gotten temporarily deactivated before because a passenger lied and said i was intoxicated. Crazy part is i never drink a day in my life.

[@alfaazsingh5544]

Did u get back ur account

[@sujanahamed9781]

My lyft account is temporarily hold because passanger made false report, what should I do ?

[@rayayers]

Same thing happened to me

[@TheClimb511]

I, too, have never had a drop of alcohol in my life as well! The sad thing is there's absolutely no consequences for a passenger that accuses a driver for whatever, EVEN IF there's video proving otherwise. Uber/Lyft know which passenger it was that made the false allegation, but because they wanna protect the privacy of the riders, there's no way you can know for sure who it was and what they said to get you deactivated. That's some BS! For as long as these two ride share platforms have been around, you would think they would know that people will make up stuff to get out of paying a fare, and you would think they'd already have a fix for stuff like that. How about first verifying if the allegation is even true or real before placing a drivers account on HOLD or whatever?

[@MWTA312]

That happened to me once

[@JamesWhite-m6n]

If you get fired, due to a customer complaint, we should be able to have the ability to get their full name and all lawsuit on them

[@orvillegrant3304]

I worked for Lyft for 7 yrs 140, 000 rides with 5 stars rating. A woman reported that I assaulted her, which is the ultimate lie. They deactivated my account.

[@Melanated1ne]

Me too bro same amount of time also

[@EtelrraS]

Did u had a camera?

[@jackievallery4866]

I was accused of making racists comments and that I assaulted the rider. The rider beat the hell out of my car because she wanted her 10$ back. Lyft deactivated my account permanently with in a few hours without so much as allowing me the chance to prove my innocence. Some guy named John. I just bought a dash cam. I filed a police report and I'm looking for camera footage from businesses in the area, so far I can't find any. My God I'm a 59 year old grandmother. I've never sued anyone and I could use some help.

[@joedriver2588]

I've sued Lyft 3 times in small claims. They didn't show up all three times. I've collected on two of the cases and am in process of collection on the third.

[@MrBirdman123]

How did you get them to pay? What did you do to get them to pay? I kneed to know.

[@joedriver2588]

@@MrBirdman123 I used a lawyer that specializes in collecting. I don't know what she did.I just worked a deal out with her and let her do her thing. Every state is different. Find a lawyer who specializes in collecting in the state the case was in.

[@ZionsTreasure]

Thank you for sharing! What state are you in?

[@actualcompassion1]

I can’t find their address to sue them. They’re in San Francisco but what is their suite number?

[@joedriver2588]

@@actualcompassion1 185 Berry St Suite 400

[@WIGGINSCA]

I was deactivated from Lyft for discrimination against a man because of his orientation. I live in Palm Springs CA and went through the entire gay pride month 🗓 in Palm Springs 🌴 ☀ 🌵 🌴 and zero complaints. I had almost 1900 rides and over 300 above and beyond ratings. I was a 5 star platinum driver. I have a dashcam to dispute any claims yet they refuse to allow me to defend myself. Here is the kicker.. I am a gay man. So tell me how this makes any sense???

[@teslamike1990]

Hearing everything that has happened to this guy is one of the major reasons why I'm starting my own black car service. I am so over all the low life people I keep picking up that don't give two shits about my $80,000 car nor my personal space leaving trash, food smashed in the carpet, eating and vaping in my car without even asking... The money that these companies are paying us drivers are definitely not worth all that bullshit. We need to be regulated already! I may be moving on to bigger and better things but all the drivers need fair regulation because we are not employees and we are working our asses off for not enough return. Realistically all the drivers are upside down making less money than their mileage. That's not right!

[@kjchard]

youre exactly right. I just got permanently deactivated from a false accusation and I didnt even care. Ive been taking a beating financially ever since gas went through the roof and I simply kept driving because I like the 'work when I want' aspect. But I needed this deactivation to kick my butt in a better direction. So, oddly enough, the deactivation was a blessing. It forced me to do something different instead of just wanting to do something different.

[@malewire1263]

Here is the deal on Lyft as a fact confirmed with support in writing. If a passenger makes a complaint they get the ride at a greatly reduced rate or free. So yes there is financial incentive for passengers to complain. Also I don’t make jokes with passengers, also no religion, and no politics. All smiles and positive conversations.

[@kevinbutler2632]

Same here I don't get into politics religion or anything

[@OnlyTruthLove]

Nah, It's my car, I do what I want. If I get deactivates, so be it. I will sue.

[@listenu]

Have you spoken to lyft and uber executives about false passenger complaints?

[@veronicahoyos-leonard2459]

⁠I am an extrovert, and I like to speak about all topics. Usually, I ask a question like Do you think Trump will win? And let them talk. It makes the ride go faster. I don't feel I would like driving if I had to be silenced. It is like being in a dictatorship.

[@brendaplunkett8659]

How can a driver be deactivated for strictly following the rules set by the company? Stand your ground Michael. Best of luck!

[@11bravo80]

Happened to me on Uber and Lyft same thing

[@brendaplunkett8659]

@@11bravo80 That is just wrong.

[@11bravo80]

@@brendaplunkett8659 yeah I'm also a 100% disabled veteran with disabled veteran plates nobody cares

[@veronicahoyos-leonard2459]

I am a full-time woman driver in Chicago and got deactivated for racist allegations. Lyft did not allow me to defend myself before they issued a “permanent deactivation.” I contacted a lawyer, but the lawyer did not respond. So, I want to do what Michael did and file a small claim. We must take action against these injustices and get as much money as we can from Lyft.

[@briceh1001]

Yes mam! I stand in solidarity with you! A win for you is a win for ALL! Get that money and go on a mice shopping spree afterwards lol 🙌🏾

[@TheClimb511]

There needs to be consequences for riders (or even drivers) who make false allegations like that. I mean, if Uber/Lyft is gonna automatically take the side of the rider no matter what happened, then why even ask us? If the rider said it happened, then it happened exactly as they said it did. That's some BS! EVEN IF we have video evidence that says the exact opposite of what we're being accused of, they (Uber/Lyft) ain't trying to hear any of it. But you know who will listen? Your lawyer!😅 So I hope you get paid, Veronica hoyos!

[@Melanated1ne]

Did you find out how? I just got deactivated also I’m from Chicago and I need help also

[@videozak]

@@veronicahoyos-leonard2459 what we should say in the small claim and what we expect to get?

[@ChristopherComer-o3p]

Wow. Being a driver for these companies is absolutely wild. There is basically no regulation and no way to hold Uber/Lyft to account for, let's say, stealing your tips, but deactivation is so serious that the damage can easily justify a trip to Small Claims Court. Good for you, Michael. You're helping all of us.

[@HarringJess]

Michael can also mail a copy of the judgment to Lyft's Legal Team. The address is on the website under Terms of Service and Privacy. I took a company to small claims in which I purchased a spa package that they refused to fulfill because they were going out of business in 1 week. I criticized them for selling me the package fully knowing that they were closing. They refused to refund, they ran me around with phone calls and many letters, but once I won my court case, I send a copy of the summary judgement to their legal team. I got an email a few days later confirming that they were issuing a check. So, Michael, send your summary judgment to Lyft's Legal Name, the legal paperwork. Doesn't matter if it's sent by the court, you send it, too, along with a letter requesting payment be fulfilled and reactivation.

[@briceh1001]

Thanks so much for this info. I am going to sue their behinds as well. 🙏🏾

[@St.Maurice]

They literally just deactivated my account for allegedly uploading false insurance credentials. Which is total BS. This video has a lot of useful information.

[@opilotmansour5209]

my friend has over 10,000 trips with lyft over 8 years of work in NYC and one long job a new passenger falsely stated to lyft that he made a comment on a minor in the car, he was immediately deactived and Lyft wont listen to his side of the story.

[@Melanated1ne]

Just like me today crazy

[@robertgreaney458]

Got deactivated for suspected fraudulent activity and i have no idea what they are talking about drive over six years on thier platforms

[@lamrof]

And you have done nothing about it except leave a comment on KZbin?

[@kkevinjsmith]

Everything he saying is correct! I deal with this daily and been threatened by uber to deactivate my account. I have video of everything! Luckily I have a CDL and in the process of purchasing a box truck to get back on the road making big bucks.

[@Fenril76]

Took off from Lyft on the first day of the pandemic in March 2020 after driving 4 years in Vegas. When Vegas casinos was still closed in July 2020 I get a email from Lyft saying my account has too many complaints and they were going to deactivate me. LMAO, 7,000 rides, 4 years, 100% acceptance, rating, and a 5.0 rating and I get the activated when I haven’t even drove for five months. Lyft will screw you over, just give them time, they will find a way.

[@akmaljonqosimzoda8909]

Uber is same shit.

[@mjcoffmanphb]

There should be compensation if found innocent. Also they need to warn the customer that if they make a false claim their information will be available to the accused drive so they can sue them.

[@veronicahoyos-leonard2459]

I tried to get the customer's names when they gave negative reviews, and Lyft will never say who they are

[@lamrof]

Compensation is fine but why don't people talk about reinstatement of employment?

[@SupermanHopkins]

I'd love to find whoever it was that got the idea to create an outlet for gig workers to seek legal redress for lying customers. Wish this option was around when Lyft suspended me over the false accusations of some dope head. They lost me as both a driver and a customer that day. Oh, well.

[@lovethe1wolves]

Thank you. A lady gave me a cash tip one day and said she always tips in cash. This wasn't too long after I'd noticed something. So, I spun around and asked her how she knew that. She told me that she had family that drove and they didn't get their tips when she left them in the app.

[@chrisb9577]

I was recently permanently deactivated by Lyft for supposedly making fun of someone's religion (never happened). This followed temporary deactivations for supposedly smelling of alcohol (i dont drink) and for cancelling a ride over someone race (i cancelled because i had an emergency at home and the cancellation took place before the pickup so i had no idea what the passengers race was. I had done over 7000 rides driving PT mostly on weekends during bar hours over a 6 year period and had a rating of 4.95+ and was a Lyft Platinum driver. Fortunately, i also drive for Uber, and since i have a FT job outside rideshare, i wasnt left completely out in the cold. But it still irks me how recklessly these companies just use people without any regard to their well being.

[@Liamgigsupport]

I got that same issue bro but all thanks to Spark_Techz who was able to help me out he can help you out bro

[@veronicahoyos-leonard2459]

It is time you file a lawsuit in small claims. If we all do that, Lyft must respond to drivers' petitions to have hearings with the accuser and the driver present.

[@lamrof]

And you have done nothing about it except leave a comment on KZbin?

[@DKBlair]

He could go after the passenger. He’d have to file against them as John/Jane Doe, then subpoena Uber/Lyft for their information & amend his suit to their actual name once U/L respond. If they don’t respond then I’d ask the court to hold them in contempt & fine them another $14,200/day 🤷🏼‍♂️

[@HarringJess]

AMEN!

[@rocketboostjump]

I definitely will do that.

[@mustaqeemhumayoun6933]

are you a lawer?

[@DKBlair]

@@mustaqeemhumayoun6933To Quote Mr Carter, I ain’t passed the bar but I know a little bit..

[@marawheeler9172]

I am experiencing this now. Got deactivated falsely for driving under the influences. Passenger stated I had alcoholic beverage in my car which was false. The crazy thing is I am part of the rental program in which I went over my allotted miles and they still charged me .

[@Ben-qm9zq]

I just got blocked for the same claim... waiting ubers response. Total BS!

[@marawheeler9172]

@@Ben-qm9zq I am done with them

[@michaeldorantes8401]

Great support for all of us drivers. Thank you my friends

[@michaeldorantes8401]

We are all in your support!! It has happened to me before. They said that my car smelled like Marijuana. I never never tried it in my life and she was my first passenger of the day. Deactivated for 24 hours 😢

[@mateofernando5066]

This cat has 9 lives!!!! 9 deactivations, just insane.

[@BelindaFrazier-fh4ni]

I got blocked earlier this year for reporting a rider getting in my car with alcohol and the agent sent me an email saying they were sorry i had a bad experience with the driver Hersi, who was actually the rider.

[@andrewmotisi8]

I have recently been permanently deactivated from Lyft after just one alleged "discrimatory behavior" claim which was an ouright lie. I held Platinum Benefits and was removed with 5.0 rating with over 5700 rides. On my Uber account I have been blocked for well over a year, which is legitimately my fault in terms of the Covid Safety Measures I loosely complied with back then, which still yielded a couple of false or flakey claims during those times against me. My Uber rating at blockage was Diamond Tier, 4.96 and 100% acceptance rate with 17,000+ rides in Chicago on overnights. Either way Uber and Lyft could care less. Its such a joke that drivers are at the mercy of a lousy robot in most cases of fraud and slander from passengers. No hard feelings but will definitely consider the small claims approach in both cases. Good video and keep seeking justice.

[@Liamgigsupport]

I got that same issue bro but all thanks to Spark_Techz who was able to help me out he can help you out bro

[@mysteriousjz]

Since last year, they turned cold and I noticed it. They have been in decline and going bankrupt. That's the reason they just don't care anymore. Hence, there have been no responses in the last many months. I never had any suspension, nor complaints in my 7 years with Lyft, 5 rating, numerous compliments, and I was deactivated this March after false accusation by pissed off low life. I have gotten responses, though, but just terse and curt, and that they could not put me back on the platform. I am not sure if I am interested much but very much would like to clear my name on a matter of principle.

[@pucks66]

The worse of the worse rides on lyft

[@DonaldRush-mh4jh]

We drivers need more of SpiraTech in our daily lives

[@e.d.-er7mv]

Uber robbing us drivers for tips . I’m saving and documenting all deliveries and getting a lawyer and suing!

[@fmc4505]

This same thing happened to me...I am still currently deactivated by Lyft. The only difference is that I believe the guy that was in my car was about to rob me because he was hiding in the back of my car and I almost hit him by mistake when I put the car in reverse. It's been 8 months of trying to convince Lyft to believe me but they won't reactivate my account. I called their safety support but they couldn't care less about my safety.

[@theFallenMarvel]

I got permanently deactivated in less than 24hrs in June 2023. A rider told Lyft I threatened them with a firearm for not tipping. Only issue I had with someone was that they were vaping in my car without my permission. They also tried to say I had multiple violations which was a lie. I'm still going through a back and forth with them.

[@VentNation]

Yup I had a rider say she would tell Lyft I sexually assaulted her because I didn't take the freeway due to major traffic

[@veronicahoyos-leonard2459]

Go to small court

[@brookejackson3950]

What happened? Has the issue been resolved?

[@RandyGibson-sj7lr]

I was deactivated permanently on Uber eats and lost the appeal. I had a 98% satisfaction rate. The reason this happened is because I live in Las Vegas and people staying in casinos order food and we aren't allowed up to the rooms. So they have to meet us at the Uber drop off. 1 out of 10 customers refuse to do this. So I called customer service and then they cancel the order. Because this happened too many times I was permanently removed and now can't pay my rent this month. I'll be $200 short

[@kjchard]

damn

[@Mal-rs6ho]

This people did that to me too. It’s been three days. They did the same thing what they did to him for no reason if you got time talk to me I need help.!!!

[@daphnespanier]

Excellent Interview...so glad you are trying to help him

[@everythingbyjohn]

@SergioSMTMC hey what’s the link for to help me? I was deactivated as well.

[@everythingbyjohn]

@SergioSMTMC what’s your email address? It was false reports against me and unfortunately I had no dash cam. Countless tips and compliments on myself and my professionalism. 4.99 rating.

[@mrmatthewpaul]

Wow.... I have been deactivated for close to a week and been trying to contact lyft to resolve this issue. I have done nothing wrong.

[@letsdothis6274]

Great interview Sergio! Keep the pressure on. We need more legislators and Judges in Sacramento on OUR side, all gig workers (i gave up rideshare and only do deliveries) but consume most vlogs!

[@mommy_and_lulu9271]

Anytime a person is rude I always report it to uber.

[@HarringJess]

Same! You as a driver are getting ahead of them trying to report you. I call immediately after a rider is rude if the ride ends up completed. There was a rider who came to my car last weekend who started off completely rude, and he was literally going 1min up the street. He was probably frustrated that no one was taking him based on his 4.77 rating. It was literally just him and he opened my passenger door. I said, "Sir, if you don't mind, can you kindly close the door since its raining and cold outside. I'm happy to roll down the window to speak with you." He slammed the door and said, "Forge it." I'm like, "Ohhhh-kkkk." So I sat there to wait out the 5min timer, and he came back to the car wondering if I would take him. I said, "I'm happy to take you but you started off the conversation rude and in a bad mood. I don't know if its the rain or you were waiting a long time to be matched with me, but your not going far, so there is no reason to be disrespectful. But its up to you - you can choose to get in or choose to wait for me to cancel so that you're matched with another driver. And your behavior was caught on camera because everything is being audio and video recorded." He closed the door LOL! That was my answer.

[@mateofernando5066]

Why would anyone drive Lyft on rideshare? You be better off driving regular taxi and get paid more too.

[@shockawha9]

I’m doing deliveries now but I sure miss driving a real 🚕

[@blitztheent]

They made a police report on me saying I sexually assaulted them

[@shbhu270]

Around 2019 when they started a tip system available. Uber stolen $50 tip Passenger showed me. Next day it was not there. After multiple calls to customer service they paid it back

[@DonaldRush-mh4jh]

Thank SpiraTech, for your honest job well done, I can’t forget about you

[@venusvirgofly]

This just happened to me. And was instantly deplatformed by Lyft and Uber. I cant even get a lawyer in NC to call me back.

[@venusvirgofly]

@katemiko-2913 @Spark_Techz would love some help!! Thanks

[@mr.216dnalevelc]

This just happened to me on Thursday... it happened twice.. I let it ago the first time... now I'm losing out in Thousands of dollars

[@Kevin-o5s9n]

I got temporarily deactivated because a rider claimed I was under the influence, trying to get a free ride. I need help please

[@QueenBianca-b3r]

😢

[@dageneral0179]

You can sue the riders gor defamation. Lyft will be forced to give the names of the accusers by a court of law. Also lyft can be sued for creating an environment that is unjust to drivers, as the state the opposite in their policy.

[@sandrajustus6739]

I was deactivated from Lyft over false accusations of prejudice according to Lyft, passenger waited 2 to 3 weeks to make complaint I asked what exactly was I being accused of Lyft said their words not mine something about the color of their skin, and I told lyft it wasn't true, was also told that passenger had no proof. asked if I had dashcam I said yes but after 2 or 3 weeks later I couldn't prove I wasn't lying due to cam working on a loop they then said that he couldn't see why the passenger would make up such a story with passenger have high ratings doesn't say what his ratings actually was, I was like I'm a 5 star driver with Platinum status and have been a 5 star driver for almost 5 years and that I don't discriminate against anyone, that I depend on Lyft to pay my bills and know that I would have everything to lose if I were to act that way towards my passengers. I even explained that my family was a mixture of different creeds. said they would do a further investigation. I asked what would happen in the meantime Lyft said account would remain temporarily deactivated. I said well if my account isn't restored I expect Lyft to give me the information that I'm being accused of because I would be filing a lawsuit against the passenger for determination of my character But as soon as we were done on the phone Dennis had made his decision right then and there he seemed me guilty from the start of our conversation. I received email saying I was permanently deactivated no further investigation was ever done. I tired disputing it through email but just kept getting the same answer then they come back and said to many unsatisfied customers experience not possible my ratings speak for themselves. 5 stars I have been temporarily suspended in the past because I had to make a passenger get out of my car on July 4th because she was drunk and threatened to kick my ass and calling me a white b but was reinstated when I told them that I had already reported it the night before. and now since September 24th 2022 when they shut me down I have been told to stop trying because it's not going to happen I will never be able to use or work on the Lyft platform. I've been driving for both companies but I favored Lyft over Uber I miss working on the Lyft platform I was always loyal to Lyft. Got my jacket granted I've only taken almost 4000 rides with Lyft. In 4 and half years compared to maybe a little over a thousand rides with Uber and I only have that many with Uber since I was removed from Lyft cause it was my only choice left. On both platforms for about the same amount of time.

[@mujtabakhan2606]

I got deactivated by Lyft bc I cancelled many times in 2017 They Lyft send me warnings but I was very new didn’t take seriously and they kicked me out of platform till now. I tried many times office/chart but they said it’s final deactivation. What to do to get my account back? Thanks so much!

[@2024BLUEDRAGON]

I've been on the lyft for a year, never been below rate 5.0, and I've been keeping the platinum, but I've been deactivating the driver because my face unmatche , passenger complain 😂I haven't heard from Lyft, so I have a dadh. Cam evidence even though I have Daesh cam in my car, and I've been fired unfairly for no reason or explanation

[@diamonddriver9235]

The Sheriff will attach their bank account, property ets

[@charliegilliam1596]

Lyft currently deactivated me as of june 19 2024 for going against their safety policy. Lately i been having app technical problems its slow and frustrating

[@BryanPeck-g6o]

So nice to hear that we can fight back. Going to small claims court tomorrow!

[@veronicahoyos-leonard2459]

Great decision

[@deofradejas7360]

Yes, I am a victim of wrongful deactivation I was never given the chance and there was no transparency that Uber violated my constitutional right,I was fired from Uber I’m so Frustrated I have 35,000 trips , I maintained zero cancellation 100% pick up rate as Platinum Uber pro, now deactivated for good, no-help no support , how I wish I could have sued Uber for my wrongful deactivation help ❤please

[@nicocarducci3243]

There are many other issues! Drivers needs to unite and fight against these wrongdoers! In every state we must create an independent union unrelated to UBER and Lyft staff! In California, all the prices went up due to inflation except UBER and Lyft who lower their prices from January 1st. The list goes on! This why we need to create an independent union in every state and work together!

[@mustaqeemhumayoun6933]

Very good idea. How to get started with a union for independent drivers? I'd driven taxis in many cities and when Uber came, Uber in two cities San Francisco and Baltimore MD, I knew for sure that "getting transportation workers together is impossible".

[@williamerazo3921]

Get your money Michael

[@kenz6084]

Sergio extremely great job on the interview all your points are spot on!

[@BelindaFrazier-fh4ni]

I was called by Felix from the safety tean at Uber. She heard my side, that i didnt threaten a rider, and decided to deactivate me because of the false activation.

[@veronicahoyos-leonard2459]

File a lawsuit in small claims. You have nothing to lose.

[@fredbuck2521]

Lyft turned me off not sure why

[@listenu]

How the hell can they not have real people we can talk to?

[@Okcdriver]

They have indians

[@BboyBurst]

This is so wrong from lyft. All lyft has to do is look at the proof from Michael. But I get it, lyft wants to get rid of drivers who can think for themselves. They want drivers who will accept all ride requests.

[@uberqueen]

Who was Michael's lawyer? I want to sue Uber for wrongfully deactivating me.

[@Steelecrowbar]

They never said what the joke was for the last ride that got him deactivated.

[@peachesparker3311]

​@sergioSMTMC1yes he was accused of making a racist joke!!!

[@ziradee]

Nice job! Unjust de-activations happen all of the time! These companies have zero regard for the humans that actually do the work!

[@paulperlstone3822]

I’m so glad I sued Lyft and got a great settlement

[@briceh1001]

Wow! How did you sue them? Can you give me any direction? I am in South Florida. Did you do small claims court or did you do a regular lawsuit?

[@marquislamb988]

How much you sue them for

[@mattwilliamson7094]

Im dealing with the same thing.

[@Macd-q2b]

I was deactivated today for the second time from lyft because of a false report. My very last message to lyft. I told them moving forward. I cannot recommend any new drivers to drive for lyft. I just can't.

[@videozak]

Dear group, many people post “to reactivate your Uber account permanently text or call such and such , they ask for name, phone, email affiliated with Uber account. is this real , can they reactivate, or it’s kind of scam ?

[@mommy_and_lulu9271]

Uber never shows me the picture of the person. Is this new?

[@BetterKid]

Sergio bro let the man talk 😂 why do you stay interrupting the guy?? 😂😂

[@bigbluefan21254246]

Never will understand why underage people have Lyft and Uber accounts. And the number of people without a car seat is ridiculous. You say something and they curse you out!

[@TheClimb511]

The sad thing is there's absolutely no consequences for a passenger that accuses a driver for whatever, EVEN IF there's video proving otherwise. Uber/Lyft know which passenger it was that made the false allegation, but because they wanna protect the privacy of the riders, there's no way you can know for sure who it was and what they said to get you deactivated. That's some BS! For as long as these two ride share platforms have been around, you would think they would know that people will make up stuff to get out of paying a fare, and you would think they'd already have a fix for stuff like that. How about first verifying if the allegation is even true or real before placing a drivers account on HOLD or whatever?

[@Liamgigsupport]

I got that issue bro but Spark_Techz got mine fixed bro he can help you out

[@DMSLYRB]

​@@LiamgigsupportI got deactivated this past Tuesday with a false accusation. I know exsctly who it was and what they said about me. I have been trying to get a reply back from Lyft for the last 4 days and nothing. What can I do?

[@ChiefWebb]

Horrible, glad you had footage! I would never invest in either platforms, after knowing how they operate.

[@ncrusier]

I have been falsely accused of things i didn't do and my lyft and uber accounts are deactivated simultaneously. Lyft reported it to hireright and now it appears on my driver consumer report which is going to affect me going forward. Can you guys help me fight it? Unfortunately, i dont have dashcam on my car.

[@jbanderson7797]

I just got deactivated for a false claim. They didn't even give me a fair chance

[@BrentMustangburger]

Once your 30 days up you go to the sheriffs main office with your judgement claim hand them all the paperwork the sheriff office will contact lyft let them know how much and they have 7 days to pay or sheriff will show up to lyft office and collect the amount owed

[@Bangla2USA]

I got deactivated long time for poor experience and they did not tell me anything

[@RobertFleming]

Got my first DUI false accusation today. Over 3000 passenger trips and nearly 2,000 food deliveries since 2015, 4.99 rating, and Uber Pro Diamond. Pretty sure the trip in question was one of the cheapo ones anyway. After reasoning for a while Uber, took a breathalyzer test which returned 0.00% alcohol, of course. Thank you for posting this man’s story. I hope it works out well for me, but what stings is that I literally looked at dash cams for the first time last night.

[@Thehandsomeliberal]

This video is an embarrassment to Lyft.

[@scarletbegonias2359]

I got deactivated tonight at midnight right in the middle of a shift, no explanation. I have a dash cam of all my rides and I offered to them, but they are ignoring me.

[@Marth_leo]

SpiraTech es muy recomendable, hermano. Me arregló la cuenta hace 2 meses.

[@scarletbegonias2359]

@VivK-mt7kj I hired an attorney and entered into Arbitration with Uber and the Passenger who filed these false allegations against me. The Rider has been notified that I intent to sue her for Defamation leading to the loss of income. As per my agreement with Uber I must first Arbitrate all legal matters through them. It's a pain in the butt, but I intent on seeing it through. It had taken me two weeks just to find out what I am being accused of and by whom. My Dashcam Evidence shows that none of what she claimed ever happened. This woman is so DUCKED, she never thought that this would come back to bite her, but I am very determined to see her punished emotionally and financially.

[@andrey934]

Uber and lyft must suffer a very severe punishment. So that they never again have the desire to mock their employees.

[@BelindaFrazier-fh4ni]

Most customers complain on me because i wont take minors or people without car seats.

[@Wazabanga1]

I did uber and lyft full time in the pandemic but now I went back to my full time CDL job..However if bored home on weekends I still do a couple of rides for extra bucks

[@Wazabanga1]

@SergioSMTMC very right..We as rideshare drivers risk it all for not even a single benefit..That is the reason I saw it not being a full time source of income because of job security.And more so the pricing model fell drastically ever since the lock down was lifted..No more better paying promotions as it was which makes it hard for a driver to reach that break even point.Get a job with benefits and if still interested keep it as your side gig

[@MistaAmazin]

Salute to Michael! Curious if he ever got back on with Lyft?!

[@OnlyTruthLove]

Im suing lyft now in the state of washington for deactivating me after 5 false claims by passengers. If I win, they will have to pay me for all the driving time I missed for 2 years, since I filed the lawsuit. I want them to pay me gross. Which is about double. It would be nice if I got compensation, but I mostly just want my account restored.

[@OnlyTruthLove]

I don't have dashcam evidence of the 5 false claims, but neither does lyft or the passengers. It's my word vs theirs. They are making a claim that I broke the terms, they have to provide evidence of their claim. "Passengers said x" isn't evidence because passengers are financially incentivised to lie and get their money back.

[@majdeskn]

Lucky u only 9 times deactivate, I got 17 times deactivated over 8 years.. independent contractor 💀💀💩

[@jasonwillis4819]

Good interview and lots of good advice here. Thank you for sharing.

[@mateofernando5066]

There should be no difficulty enforcing the judgment against Lyft. The still have 2B in cash reserves. The will probably appeal to delay payment.

[@veronicahoyos-leonard2459]

I work for big corporations and everything moves very slowly. So a few thousand is not a concern for Lyft. They will not appeal.

[@franklinscarlett9698]

Anytime you have questionable customers you need to contact them the company immediately after these incidents because if you don't this happens. Got to be proactive because these things happen.

[@brandyb6874]

9/17/2023 11:53pm EST Thank you for sharing this with us, Michael. Knowledge is power. I'm a little late to this game. Much appreciated. I was deactivated for maybe 12 hours because someone said I was driving under the influence. I asked if it was someone inside my vehicle or someone driving behind me. Because that day I had 6 teenagers that I gave a ride to at 3:30am in my cities "ghetto" who I am certain would have attempted to rob me had I not had dash cams in and outside my vehicle and had engaged them in conversation. Or if it was a pathetic psychopathic ex of a distressed woman, I rescued, at the airport, after she was assaulted by said psychopath. As I was on my way to an already scheduled pickup from the airport. Of course they didn't disclose "for the customers safety" I told them I didn't care if it was someone inside my vehicle but please just tell me if it was someone from outside, because if it was, my life could be in danger. They still refused no matter how many times I said that would put me in danger. Fyi at the time of this accusation I was over 9 months sober. After telling Lyft that and asking them if they wanted the camera footage they immediately put me back on active. Didn't miss my normal shift hours. And I do believe it was the psycho who called.

[@darrylngando6140]

I was wrongfully deactivated for wrongful complains

[@LALA-Nation]

Sue their asses

[@AceTheJobRace]

Great interview, Sergio. Speaking as a former psych therapist.. and a rider who was recently violated by a pushy, abusive Lyft driver, who was vaping during my ride and refused to stop, and almost got us into an accident due to bad lane changing skills.... and then ditched me at a gas station when I complained about it... I can appreciate Michaels experience with abuse. With ride sharing, both parties are at risk. But I also suspect WHY Michael got so many false complaints. Foremost, he admits he engages in starting conversation with his riders, when they apparently did not initiate conversation. And when you do this, you are literally on eggshells. Every Lyft ride I have taken, the driver never talks to me unless I initiate. And they usually stop talking quickly, unless I initiate again. I ACTUALLY QUIETLY NOTICED THIS DRIVER TREND EACH TIME. So, in light of Michael's speech pattern and facial expressions during your video interview, I really do not like the way Michael speaks. In my opinion, he has this underlying vibe of passive aggressive Southern style arrogance. He may NOT be arrogant in his own mind, but it is how he vibes during the video. Remember, I am a trained therapist and I spot things about people that mostly go unnoticed by the untrained layman. My question is...when did the problems start? Did he drive for 5 years and then suddenly all the problems were more recent? This would indicate there is something about his demeanor that is triggering the more crazy riders. Regardless, the poor soul is a victim in all these instances (though I have not seen the proof myself and must trust the courts) and with 40% of the population ranging from borderline to certified crazy... (look it up, this is fact)... I still stand by the priority or the rider's word over the driver. Mind you, I am also an independent contractor... and I fully get the risk/downside of this kind of work. But wise people have often said to me, if the oven is too hot, an IC needs to find alternatives to support themselves. Yes, I agree that the system needs to be tweaked, but fully support that Lyft and Uber use an instant 'account suspend' trigger. The person behind the wheel is the biggest risk to the company and the rider.

[@KirbyZhang]

you made some good points. Michael is not a comfortable driver to me. As driver we have to remember passengers are often vulnerable since they are away from their destination, they need to get in someone else's car and have no control. Maybe the pay for driver isn't always great, but it's a good idea to put friendliness and service above other concerns, if only to create a better working environment for drivers themselves.

[@veronicahoyos-leonard2459]

You have a good point. I am Hispanic, and our culture is straightforward and sharing. So, I had candid conversations with my riders who could get me in trouble. At the same time, I am a human and want the freedom to be myself. I also have emphaty, and because of that, riders have taken advantage by canceling the ride. Asking for free stops and help in carrying their groceries. It is an exchange of energies in a small space.

[@shannonyoshikawa2494]

I was deactivated from lfty for no reason. I am now on uber.

[@keyun12]

My husband will be going to small claim’s because of this! We have scoured the internet for how to fight unjust deactivation and came across your video! The accusation was for visiting a riders house off the lyft app and staying there and commenting on her breast. All lies.. it’s the principal even if neither of us work for the company. My husband in particular has been driving for uber/lyft since 2018 and has a 5.0 rating. You can check both of our backgrounds both clean and has to be clean for working with children because I’m a teacher.

[@Nadia77104]

I’m trying to do the same thing, to sue them for false accusations. Can you walk me through the claim and how much money did u sue them

[@robscogna1253]

Lyft didn’t show up so that means they are not allowed to appeal. They automatically forfeit but not showing up

[@Liamgigsupport]

I was having that same issue bro but all thanks to Spark_Techz who was able to help me out bro

[@scrinkz5152]

Drivers let's make our own app and screw uber /lyft . We all having same issues. Very cheap people cannot afford even $5 for a trip . I been doing for 7 years. I am so happy for you bro good job . We all drives should sue them have a sold profile this guy

[@olutosin5139]

Empower is the new ride share app. You get 100% of rider's pay

[@KirbyZhang]

@@olutosin5139 100% fare and allows repeat customers. brilliant idea I hope Empower deploys to more cities.

[@Nadia77104]

I’m in