I wanted to add a backlight to my PEAK ethernet tester a year or two back, emailed them and got the same superb service from Jeremy with some hints and tips. What an absolutely fantastic company, truly a credit to the UK manufacturing scene. Just wanted to say this to dispell anyone who thinks this good service is only reserved for KZbinrs or those with a public platform.
@BuyitFixit2 ай бұрын
Thanks for that Alex, I had been thinking the same at first, but then I found tons of reviews with similar experiences which is why I included some of those on the video. Yes great company and Jeremy is a top bloke!
@danhorton61822 ай бұрын
I have 5 of their meters, I’d like to add backlights to them as well, how did that go?
@alex139022 ай бұрын
@@danhorton6182 really well actually. I can only speak for the ethernet tester, but shoot them an email explaining what you want to do and they may give you some tips.
@Fifury1612 ай бұрын
This one put a smile on my face - it's so rare to find that level of customer service these days. I always knew Peak products where good, but the excellent customer service makes them so much better! Thanks for sharing.
@BuyitFixit2 ай бұрын
Thanks 👍and thank you too for such a kind comment!
@michaelpelley28152 ай бұрын
Another shout out to PEAK. Customer service as it should be. Best advertising ever is after purchase support. NICE!
@BuyitFixit2 ай бұрын
Nice one 👍Yes it's a shame more companies don't follow their example.
@GeorgeChristofi2 ай бұрын
I have dealt with Jeremy myself and have met him on a couple of occasions. A really nice guy who stands by his products. I have several items of Peak test gear and yes, you can do similar with a 20 quid chinese tester but one thing you cannot do with a chinese tester is get a calibration certificate that is valid for the uk defence industry! Jeremy offered to update the software in my ESR meter as it struggled to measure the lower value capacitors found in vintage equipment (100nF and below) for free, just send him the meter. Fantastic company and great service.
@BuyitFixit2 ай бұрын
Nice, thank you for sharing your experience and interesting to know about the calibration certificate. Agree fantastic company!
@rickoneill43432 ай бұрын
For those also into electronics and don't already know. These meters are top of the line. They retail around $200 each and are worth every dollar. They can identify spec and components most other meters have issues with. Can't recommend them enough.
@BuyitFixit2 ай бұрын
Thanks for sharing 👍
@edgarcornette63872 ай бұрын
I am have been looking for some component testers.. after seeing this .. I am going to buy them from this company .. and tell everyone I know to do the same.. I LOVE THIS .. first time in a long time a company made me smile .. just AWESOME !!!
@BuyitFixit2 ай бұрын
Yes great company, and a lot of my viewers highly recommend their products!
@wurgervomlichtenmoor50732 ай бұрын
I have the DCA75Pro and ESR70 Gold and they work fine for me
@krahwinkel95032 ай бұрын
I would love to be shocked like you, but usually I only get disappointed. Exceptional customer service. A shoutout for PEAK.
@BuyitFixit2 ай бұрын
Yes, companies like this seem few and far between these days. Most companies aren't very helpful at all like FLIR and FIMER as you saw from the emails.
@thetwistedsock32532 ай бұрын
Nice repair and huge credit to Jeremy and Peak 😊
@BuyitFixit2 ай бұрын
Thanks, and yes agree 👍
@MarkDurbin2 ай бұрын
Brilliant response from the manufacturer!
@BuyitFixit2 ай бұрын
Yes totally agree! 👍👍
@aam5017 күн бұрын
My hat goes off to PEAK - great to see a company supporting repairability in this way.
@BuyitFixit15 күн бұрын
Yes Indeed 👍
@MightyGimpАй бұрын
I also want to say that I have had contact with Jeremy because of a firmware issue with a Peak tester that I have. Extremely helpful, very friendly, and resolved the problem at no cost to me. Excellent service. To discover that it’s a family business and everything is manufactured in the UK just makes it more impressive.
@BuyitFixitАй бұрын
Yes indeed. I'm glad you had a similar experience to what I did. Great guy and great company!
@devttyUSB02 ай бұрын
Makes me so happy to see such customer service from a company. Just awesome.
@BuyitFixit2 ай бұрын
You and me both!
@dons83652 ай бұрын
Wow ,there are still decent people in the world today. Very refreshing. Will definitely buy from them the next time I need test equipment that they make. I as well give my time in the automotive industry to help older and disabled people that have very little money. My way of giving back. Keep up the good work !!!
@BuyitFixit2 ай бұрын
Thank you 👍
@ZeroStatic2 ай бұрын
So rare these days to see such wonderful customer support. Full points to Peak and their team for making great products and delivering quality customer service.
@BuyitFixit2 ай бұрын
Absolutely! 👍😊
@bernardperaldi74882 ай бұрын
I wanted to repair an autopilot for a sailboat. The microprocessor needed to be replaced. I called a company but they only sold them in quantities of several thousand. And the person I was talking to offered to send me one for free. I received it with a little thank you note. I was very pleased and in the end the sailboat was able to find its autopilot again and we could see that everything was working properly.
@BuyitFixit2 ай бұрын
Nice, unfortunately this seems the exception rather than the rule these days. I think companies like the one you encountered and this one are hard to come by.
@KG5RK2 ай бұрын
What a pleasure to discover a company that is so loyal and ethical. BRAVO !
@BuyitFixit2 ай бұрын
Yes indeed 👍
@alexxustubeАй бұрын
So nice to see people sharing the same passion, being kind and helping each other. It's so rare these days. Big thanks to Peak also for supporting Mick's channel by giving away a new component tester! 👍👏♥️
@BuyitFixitАй бұрын
Couldn't agree more!
@ammocraftАй бұрын
I am so glad I chose to buy their LCR meter and component tester rather than some cheap Chinese version off eBay, long before this video came out. Exactly the type of company I like to support. 👍👍👍
@BuyitFixitАй бұрын
Indeed 👍Great company 🙂
@nicholasviney59752 ай бұрын
Wow you could say that was Peak customer service, well done Jeremy
@BuyitFixit2 ай бұрын
😂😂😂Your jokes are as good as mine 👍
@perkulant46292 ай бұрын
Jeremy sounds like an amazing bloke. I guess I’ll have to get a peak to replace my cheap Chinese device to support a British brand (had no idea it was all done in the UK, very nice).
@BuyitFixit2 ай бұрын
Yes, he's a really nice guy! and very helpful!
@orion310591RS2 ай бұрын
@@BuyitFixit Are you able to get LCR-TC1, from AE, and compare to Peak device, one single diode, capacitor, resistor, to test on LCR-TC1 and on Peak device, and also on multimeter? I would like to know difference between LCR-TC1 and Peak, if peak is better I would consider buying it.
@johnnydingo86806 күн бұрын
Great repair. Looks like the Peak company is worth supporting by buying their products. Refreshing to see excellent customer service in this day and age. 👍😊
@BuyitFixit6 күн бұрын
Thanks 👍and absolutely. Seems a great company, which makes a refreshing change!
@NorbertWigbels2 ай бұрын
...I now want to own something from Peak Electronic Design. Big Kudos!
@BuyitFixit2 ай бұрын
Cheers 👍Yes they seem a great company.
@16blockheads2 ай бұрын
I own 5 items of their test equipment bought over the years, Well designed, great pieces of kit! Good customer service gets you a good name, and people are more inclined to buy your equipment. Other companies could learn a lot by following their example! Well done, Mick and Jeremy!
@BuyitFixit2 ай бұрын
Cheers, yes a very stark contrast to the likes of FLIR!
@DistinctlyAverageRepairs2 ай бұрын
Nice fix and superb response from Peak. I’m off to browse their website for goodies! 😂
@BuyitFixit2 ай бұрын
Thanks 👍 Yes seems a great company and good products!
@wino999992 ай бұрын
All of a sudden you can't buy any Peak testers for love nor money! (Think i'm joking - well I hope they can keep up with the increased demand). What a great advert for this British Company, I would love to have one, but I neither do enough repair work or have enough money to afford one - I'm mostly retired. This is a pleasure to see and I hope Jeremy and his company does very well out of this involvement in the video, as they undoubtedly should do!
@BuyitFixit2 ай бұрын
😂😂Peak shortage 😂 Yes, great company and a lovely bloke!
@SlartiMarvinbartfast2 ай бұрын
Major kudos to Peak Electronic Design Ltd, what a fantastic company, I'll certainly use them if I need to buy any relevant test equipment. Great products, service and support are so hard to find these days. Likewise huge thanks to Mick for highlighting this and of course the repair. Let's hope that they're never swallowed up by some greedy corporation (as seems to happen to so many amazing small companies in all walks of life). I also appreciate Jeremy highlighting in his email what many electronics repairers already know regarding failed electrolytics being pushed to their limit; so many electronics devices fail because of this (and other cheap capacitors) after a relatively short period of time, leading to wasted money and more junk in the local landfill (and most of those devices are from China). I would hope that governments would step in to stop this and not allow such devices to enter the market but many politicians are in the back pockets of assorted large corporations, etc.
@BuyitFixit2 ай бұрын
Yes fantastic company, and thank you also for your kind words 👍
@Rx7TyreBurna2 ай бұрын
Wow, great company! I'm going to be keeping them in mind when buying. We need more companies like that.
@BuyitFixit2 ай бұрын
Yes totally agree!
@Jesselovespinball2 ай бұрын
Always nice to hear when companies are willing to help us. I know I will be purchasing a ESR meter from peak just based solely on your experience. Always great to see . Thanks Mick !
@BuyitFixit2 ай бұрын
Thanks 👍Yes, I wish more companies were like this, instead of the response like I got from FLIR etc.
@dreamweaver488612 күн бұрын
What a nice heart warming video. My mind is now made up! I'm going to buy a couple of test meters from Peak. Thanks Mick. I would like to say well done to Jeremy too.👍
@BuyitFixit11 күн бұрын
@@dreamweaver4886 Cheers mate 👍
@Mymatevince20 күн бұрын
Watched this a couple of weeks ago and I somehow managed to leave your comment on a video over on Peak's channel 😬 Anyhow, here it is copied and pasted- Lovely gesture of goodwill from Peak and nice to see a UK company still making things in the UK! Enjoyable video as always Mick 👍
@BuyitFixit19 күн бұрын
Cheers Vince 👍 Yes Jeremy is a really nice genuine fella 🙂
@MikeyMack3032 ай бұрын
I am very shocked and amazed that you got such GREAT customer service response from the manufacturer! And you were able to replace the part ,already programmed!
@BuyitFixit2 ай бұрын
Me too! Yes, seems a great company, and a really nice bloke!
@richard7crowleyАй бұрын
This video is better than any advert that PEAK could have put out there. I was skeptical of those little testers, but this video convinced me to get one ASAP. Thank You! :-)
@BuyitFixitАй бұрын
Nice one 👍Good company and decent fellow. We need more companies like this.
@SeliJue2 ай бұрын
I have an DCA55, ESR60 and an LCR40 from PEAK, and i find the units very good designed and useful. All three units working fine, however I am very glad the see which good service they offer. Thanks for the good skilled video :) Regards to UK
@BuyitFixit2 ай бұрын
Thanks very much 👍
@christophermarshall57652 ай бұрын
Nice fix. Great the maker was kind enough to send you the parts. Big bonus is the other tool you got.
@BuyitFixit2 ай бұрын
Thanks and yes, seems a great little company 👍
@andreim8412 ай бұрын
First time I saw an ESR 70 was 8 years ago on John Ward's channel. Always wanted one, but now that you exposed them for the awesome people they are I'm so getting one even if I have to pay extra shipping and duty tax :)
@BuyitFixit2 ай бұрын
Nice one 👍It's a pity I'm not on commission 😂😂😂😂
@chrissavage59662 ай бұрын
What an excellent bit of customer service, particularly given you aren't the original customer. Next time I need some test kit, I'll be looking at Peak products.
@BuyitFixit2 ай бұрын
Yes, and in total contrast to the likes if big companies like FLIR!
@KraaketaerАй бұрын
Love to see it when a business operates like this. I guess it comes a bit with the territory when you're selling electronics test equipment, that does make it more natural to trust that your customers can actually diagnose and fix a fault on their own, but still, the attitude and level of service here is top notch and exactly how I wish every company operated. The test meters look great too - expensive from what the other comments here say, but clearly worth it as they're obviously vastly better than those cheap mass produced ones. Keeping both design and production local is also great to see!
@BuyitFixitАй бұрын
Yes, although the FLIR multimeter I also repaired got a completely different response if you haven't seen that one.
@Ratzfaz2 ай бұрын
I own a ESR70 and a DCA 55 a few years. The ESR 70 is in very high use, and i never will miss this great tool.
@BuyitFixit2 ай бұрын
Thanks for sharing 👍
@MrMan-f9c2 ай бұрын
Its refreshing to see such companies still exist and care for their customers and potential customers who WILL buy from them knowing they wont be fobbed off once they've e handed over their money .Theres still some that care and try their best to help even some that try long after any warranty has gone .Cscope a british metal detector company gave me a new shell for a 40 year old machine but contrasting that an American company couldnt supply a switch cap from a 14 month old machine.
@BuyitFixit2 ай бұрын
Yes I was shocked by the response as you heard. I've heard of C-Scope too! It's such a shame more companies aren't as helpful.
@simonbaxter80012 ай бұрын
PEAK make great products (I have quite a collection in my toolbox!) and it doesn't surprise me that a company like theirs is so great at customer support. Nice one Jeremy, it's no wonder you and PEAK are the success you are today.
@BuyitFixit2 ай бұрын
Couldn't agree more!
@ianshepherd9172 ай бұрын
Hi Jeremy and Peak are well known for their exemplary service. I have four of thier units and regularly send for calibration - always very swift and efficient. One of the very best of UK small comanies - long may you prosper!
@BuyitFixit2 ай бұрын
Thanks for sharing your experience Ian 👍
@artursmihelsons4152 ай бұрын
Amazing customer service! This is rare these days. 👍 Now everyone knows what manufacturers devices to choose.. Last time, when I try to purchase programmed IC from different manufacturer for repair, I was sent few blocks further with link to the new PCB board assy.. 😂
@BuyitFixit2 ай бұрын
Yes amazing customer service, which should really be the norm! Companies usually care about the bottom line and not the customer. I had the opposite experience with a Ninja food blender where the jug cracked around the base after two uses... Unfortunately they said it was just out of warranty, but after doing a search it seems a very common problem as on their site there were 100's of comments saying pretty much the same thing! So it's a manufacturing issue or quality of materials and not something the user is doing...
@garyhart64212 ай бұрын
Exceptional Customer Service = Very Rare these days. 👍
@BuyitFixit2 ай бұрын
Yes totally agree 👍
@dunravin2 ай бұрын
I have a Peak ethernet tester with a bunch of ID terminal plugs with patch cables, it's a great little device which was handy when I was doing store refits, it saved a bunch of legwork punching in patch panels.
@BuyitFixit2 ай бұрын
Nice 👍Sounds a great little tool too!
@eolhcytoos2 ай бұрын
Well done! I to, would like to congratulate Peak on their excellent service. I have 5 of their analysers and a SOT23 adapter.
@BuyitFixit2 ай бұрын
Thanks, and Thanks for supporting peak 👍
@arcadeuk2 ай бұрын
I've used Peak products for years. I haven't had anything break yet, so have no experience dealing with the company, but it is good to see that the aftersales service is excellent.
@BuyitFixit2 ай бұрын
Nice, and yes aftersales is superb!
@TheDefpom2 ай бұрын
Just started watching. You’ve got the same sign as me there, the wife got it for me. Peak are very good, Jeremy is very helpful, they offer a repair service for the equipment too, I’ve done some reviews for them.
@BuyitFixit2 ай бұрын
Nice 👍I think my daughter got me the sign 😂😂Yes Jeremy seems a great guy!
@sean95952 ай бұрын
Well done mick another sound fix like you say 100% for Jeremy at PEAK customer services 👍🏼👍🏼
@BuyitFixit2 ай бұрын
Thanks Sean👍Yes, I'm not sure if I'd have been able to repair it if Jeremy hadn't sent me the IC 😊
@dondywondy2 ай бұрын
Thanks for letting us know about the great company, who actually cares about people! I'll definitely look at acquiring one of these devices, and check out their other devices. And thanks for another great repair video!
@BuyitFixit2 ай бұрын
Thank you too 👍
@Martyn-ey9lw2 ай бұрын
Always look forward to my Saturday fix, and this one didn't disappoint, as usual. What a breath of fresh air to find a company that looks after it's customers, and UK based. I am going to order the ATPK3 tomorrow also considering the UTOP05. We need to support UK company's who produce quality products and provide the customer service that is so lacking these days, bravo PEAK and Jeremy. Keep up the good work Mick, the one channel I look forward to every week.
@BuyitFixit2 ай бұрын
Cheers mate 👍Yes this seems a brilliant company, and a lot of other viewers have commented and told of similar experiences!
@James_Bowie2 ай бұрын
So good to learn about PAEK service and support. Their gear is expensive but, when you factor in that support, it's money well spent.
@BuyitFixit2 ай бұрын
Yes, totally agree 👍
@fuzzs89702 ай бұрын
Great to hear that a company goes the extra mile to help. I got a blown component on a launch tester but just afraid to ask them what it could be😂
@BuyitFixit2 ай бұрын
Yes great service, seems the exception rather than the norm these days.
@GadgetUK1642 ай бұрын
Amazing customer service from the manufacturer! =D I use 3 of the Peak testers on my channel - they are incredible companions =D
@BuyitFixit2 ай бұрын
Yes amazing customer service and thanks for sharing your experience with them 👍
@fredwooding5992 ай бұрын
Nice to have a company who cares about us and not just money. Nice job my friend.
@BuyitFixit2 ай бұрын
Thank you Fred 👍
@pasha123432 ай бұрын
I have a couple of peak test units which I have found very useful , great to hear Peak has great customer service 👍😎
@BuyitFixit2 ай бұрын
Nice 👍and yes brilliant customer service 🙂
@techguy6662 ай бұрын
Amazing company, that ESR Gold meter would be very handy for detecting faulty caps (high ESR) that don't show on a multimeter. Kudos to Jeremy.
@BuyitFixit2 ай бұрын
Agree to all of that 👍
@gordonmilner94732 ай бұрын
I’ve been using the Peak ESR meter for about 5 years. Wonderful piece of kit. It just works! I’ve never had a problem with it, so never had reason to try Peak’s customer service, but I’m blown away by the response you received. What an amazing company! Next time I need to replace test kit, they will be top of the list.
@BuyitFixit2 ай бұрын
Nice one. Thanks for sharing 👍
@theuglidog01Ай бұрын
Can't see Sony providing this level of customer service well done peak and mick
@BuyitFixit29 күн бұрын
Cheers 👍
@Indiskret12 ай бұрын
Jeremy Siddons, if you read this, my hat's off to you! I live in Sweden, but if I need anything you manufacture I will certainly try to buy your product and I will mention your company to everyone I know. You certainly saved the day for our repair hero on this channel and showed how great companies worth supporting are doing their business. Thanks again! Edit: Electrokit in Sweden carry your products, bingo!
@BuyitFixit2 ай бұрын
Thanks and hopefully he reads your comment 👍
@PeakAtlas2 ай бұрын
Thank you for your comment, it made me smile on a wet Sunday afternoon here in Buxton, UK! Don't hesitate to contact us if we can assist with any queries. You can be assured that we will always support customers long after the standard 2 year warranty expires too. Cheers, Jeremy
@laverdanick2 ай бұрын
I have a couple of Peak testers and they work very well. Never had a fault with them but great to see the customer service you received.
@BuyitFixit2 ай бұрын
@@laverdanick Nice 👍and thank you 🙂
@PetetheSweety2 ай бұрын
Top video as always! That was a 180 I haven't expected. I've thought it might be game over. I've known the component testers from Peak electronic design for about 28 years and that they are a small'ish company based in the UK, but to be honest I wouldn't have thought they would be that accommodating. The reaction from the company was excellent.
@BuyitFixit2 ай бұрын
Thanks 👍Yes lovely bloke and company!
@mrlox95762 ай бұрын
Hey Mick, I wanted to ask you, are you able to do a video explaining what ripple current is/does, when replacing a capacitor do you need to match this value, can you replace it with a higher ripple current value, the rules around replacing a capacitor with one thats not the same specs etc. And what is esr about and does it matter when replacing capacitors. I know it's a big ask, but you have a way of explaining things that just makes sense to me and many others I'm sure and it would really help clear things up. Thank you, and keep up the great work. 👍
@enchantededition68792 ай бұрын
I could use a component tester myself. I know where to get one from now! Wholesome video.
@BuyitFixit2 ай бұрын
Thank you 👍
@MicroChipz2 ай бұрын
I had exactly the same experience with Thurlby Thandar TTI when i wanted parts for my frequency counter, so refreshing to have a decent company who helps you, i have the same tester and the LCR meter. Excellent company.
@BuyitFixit2 ай бұрын
Nice 👍Sounds like another great company. I think I've got something of theirs too.. Just checked yes my bench PSU (EX4210R) and a TG215 signal generator that someone gave me.
@chrisdado2 ай бұрын
You'll love the ESR70, I have one and also got the needle probes for in-circuit testing. I've since got the DCA75 and LCR45. They are great little meters if a little on the expensive side, but they do the job reliably with no fuss. Good to know their customer service is solid. They have warnings in the literature about discharging caps before testing, pays to read them sometimes 😆
@BuyitFixit2 ай бұрын
@@chrisdado Thanks for that 👍
@karlfell37682 ай бұрын
I have 4 different test devices from Peak. So far all have been fantastic and extremely accurate. The 55 and the ESR gold are in use daily. Even without your exceptional customer experience, i would recommend them to anyone. Karl
@BuyitFixit2 ай бұрын
Thanks for sharing Karl 👍Yes, exceptional customer service!
@allenrusselljr2 ай бұрын
A happy customer tells 10 friends while an unhappy one tells 100. That dads advice and it is so true. Peak sounds like a great company. Great video , promise me / us you won't work on any pagers that stopped working.
@BuyitFixit2 ай бұрын
😂😂Yes someone else mentioned that it looked like a pager! I hadn't even thought of that. Yes great company!
@followthetrawler2 ай бұрын
Well done Peak. Also, great drag soldering technique...
@BuyitFixit2 ай бұрын
Thanks 👍🙂
@BobCumberbatch2 ай бұрын
Yes, I like the Peak test gear. Recently used the ESR70 to diagnose a faulty electrolytic capacitor in a faulty incubator oven used by St George's University in London and brought into our Orpington Repair Cafe. Great to see the customer service at Peak is excellent 👌 Great fix though, well done.
@BuyitFixit2 ай бұрын
Thank you very much, and great job on fixing the incubator Bob!
@johnwilliams26462 ай бұрын
Great stuff, and well done to PEAK, brilliant to know there are still independent companies who care
@BuyitFixit2 ай бұрын
Thanks👍and absolutely!
@bigjtq91762 ай бұрын
I used to be a reseller for the company many years ago and there service is excellent. I can highly recommend their zener tester (ZEN50) since it can measure both high voltage LEDs as well as zeners up to 50 volt. Also, the big brother of DCA55 is the DCA75 which has a USB port and if you download the SW, you can use it as a semiconductor trazer. Very useful
@BuyitFixit2 ай бұрын
Thanks for sharing 👍
@Pilotltd2 ай бұрын
Great company with great products. They are simple to use and accurate.
@BuyitFixit2 ай бұрын
Yes indeed 👍
@PurityVendettaКүн бұрын
After watching this and seeing the excellent customer service I'll be definitely buying one. Good job with the diagnosis and repair.
@Codeeze2 ай бұрын
Nicely done Mick. I've used PEAK testers for years, helping with my radio repairs. I've had nothing but stellar service from them. Every question answered, and then some. I've never had a problem with them. I bought three tester stands, a while back - but Jeremy sent five with his compliments. I use the DCA 55, the LCR40, and the ESR70. Superb testers, designed and manufactured by a Great British company, and run by an all round good-egg. Bravo!
@BuyitFixit2 ай бұрын
Cheers 👍and thanks for sharing your experience too!
@oefzdegoeggl2 ай бұрын
PEAK is great. Using several of their devices.
@BuyitFixit2 ай бұрын
Agree 👍
@tcirit2 ай бұрын
Great after sales and support from Peak! The quality support provided by the company is proof of why the product prices are a bit high.
@BuyitFixit2 ай бұрын
Yes, also I guess because everything is manufactured in the UK and not out sourced to the far East.
@tomharris14572 ай бұрын
BRAVO Peak! Like the old days, real service.I'm shocked.
@BuyitFixit2 ай бұрын
You and me both 😂😂😂👍
@andyrichardson8422 ай бұрын
I'm joining the Jeremy fan club too - what a nice surprise! I can't wait to see what you do with your two new gadgets (apart from checking dodgy mosfets).
@BuyitFixit2 ай бұрын
😂😂😂Yes I'm sure they'll feature in future videos!
@overboss31522 ай бұрын
bonjour mike! je suis egalement surpris de la reactivité de cette entreprise ( c'est le coté serieux des Anglais !) je suis content qu'ils ait pu te depanner aussi vite et meme t'envoyer un autre produit !! franchement chapeau de la part de PEAK !
@BuyitFixit2 ай бұрын
Oui, super entreprise, et merci pour vos aimables commentaires !
@joeman54902 ай бұрын
I've never seen a company go above and beyond like this one has for any customer. it shows that there are people out there that actually care about the consumer! I am flabbergasted. Darn right speechless! This is the type of customer care that gets the business and deserves the business! 😊
@BuyitFixit2 ай бұрын
Totally agree 👍
@KB1UIF2 ай бұрын
I have a few pieces of test equipment from Peak, and they are great. You received fantastic customer support !! Also, a nice job repairing this tester. Well done. I like hearing various English accents as I am a brummie living in the USA, so it's a welcome change. 😂
@BuyitFixit2 ай бұрын
Thank you very much 👍
@lmwlmw44682 ай бұрын
Damn, I still have one of those ...... working...!!! Nice to see that there are still great companies out there. Great work.
@BuyitFixit2 ай бұрын
Thank you 👍
@michaelclutton84462 ай бұрын
I have the Peak capacitor tester and the SCR tester, I have always found them really good. After watching this video, I am going to order the transistor tester
@BuyitFixit2 ай бұрын
Nice 👍 Thanks for sharing your experience.
@shanesstuff13212 ай бұрын
Great Deal from the PEAK company Well done , thanks Mick for the show again Shane FRom Brisbane Queennsland Australia
@BuyitFixit2 ай бұрын
Cheers Shane 🙂👍
@dietspam2323 күн бұрын
Outstanding service from Peak. I will keep an eye out for their products in the future when i need things.
@BuyitFixit22 күн бұрын
Yes great company and service 👍
@myfastcars2 ай бұрын
Well done and a SHOUT OUT to Peak for exceptional customer service.
@BuyitFixit2 ай бұрын
Thanks 👍and I'm sure Peak will appreciate that!
@leonardgucciardo83862 ай бұрын
I have a Peak ESR 70 and use it everyday. It is the most accurate ESR tester I have ever used. Amazing Mom and Pop company.
@BuyitFixit2 ай бұрын
Thanks for sharing 👍Yes indeed a gem of a company!
@waynetaylor27842 ай бұрын
In Australia have many Peak products and no failures, reached support few times quick response and to the point.
@BuyitFixit2 ай бұрын
Thanks for sharing Wayne 👍
@TheElectronicDilettante2 ай бұрын
I’ve been hesitant about purchasing Peak component testers, mainly due to the price. However, after seeing how well Peak handled your repair and their exceptional customer service, I’m convinced it’s worth the investment. Plus, the ability to connect the tester to a PC for curve tracing functionality (I believe this model does, but it’s worth double-checking) is a great bonus. I’ll be buying my first Peak tester as soon as I can. Thanks for the video-entertaining and insightful as always!
@BuyitFixit2 ай бұрын
Thank you 👍 They aren't the cheapest but a lot of viewers have recommended them to me so they are supposed to be really good stuff!
@phillipbartlett18192 ай бұрын
I have the same esr tester and love it. I'm in the US so shipping is expensive but it's so worth it. I'm going to get more of their gear as my budget allows so I'm glad you all had such a good response.
@BuyitFixit2 ай бұрын
Nice 👍I'm glad I had such a response too!
@terrym10652 ай бұрын
Peak Electronics is a reputable company with stellar customer service, it shows in the response you received. Very few companies now a days show this kind of concern for their customers, shout out to Peak! Troubleshooting had me confused (thermal camera) but diagnosing the main chip was right on, well done. Thanks for another video and great fix as always, enjoy the new tester. See ya next time.
@BuyitFixit2 ай бұрын
Cheers Terry👍The 4051 was faulty too as it was heating up and causing the battery drain.
@terrym10652 ай бұрын
@@BuyitFixit So the thermal camera did show a fault, I should have respected that👍 Thanks.
@wvannijnatten7372Ай бұрын
I like the peak products. And great service comes rare these days. That alone is a good reason to support and buy the products. I ment to for a while. Now for sure. Great.
@BuyitFixitАй бұрын
Yes really great guy and decent products 👍
@darrenwardell30792 ай бұрын
Top Job on another great vid and Top customer service from the Manufacture too. Reminds me of a time back in the late 70’s when my Mum contacted JCB and told them about my fixation with them.. they sent a metal scaled model through the post with a load of posters too. You can imagine my face as a 9/10 year old boy receiving that. Big Thanks JCB, you made a very unhappy little boy the happiest little boy.😊
@BuyitFixit2 ай бұрын
Cheers Darren and such a heart warming story! 👍
@smichels51172 ай бұрын
I have the DCA55 at work and bought the DCA75 for my bench (at home)… they are a great company. So many clever engineers and technologists in the UK! Cheers! And, thank you! Great video! (I repair True Blue Power equipment for Mid-Continent Instruments and Avionics, in Wichita, KS… USA)
@BuyitFixit2 ай бұрын
Thank you too 👍
@andymann12312 ай бұрын
i have had dealings with peak and as you say the service is top notch its a great company
@BuyitFixit2 ай бұрын
Totally agree 👍
@KD0CAC2 ай бұрын
I've been looking at PEAK gear for a number of yrs. I liked them before ---- now I like them even better ;) "Thanks again
@BuyitFixit2 ай бұрын
Thanks 👍
@styzr2 ай бұрын
I got the Peak DCA 75 as it's got a curve tracer, which I needed to fix old electronics. Awesome device and superior customer service. Love the company, they are truly awesome. I'd also love to have their ESR meter someday.
@BuyitFixit2 ай бұрын
Great to hear!
@smbrob2 ай бұрын
They even send you a component to test your component tester. Great service and great fix. 👍🏼😃
@BuyitFixit2 ай бұрын
Thanks 👍Yes fantastic service and great company!
@rickoneill43432 ай бұрын
That unit is a beast. I own their tweezers and love them!
@BuyitFixit2 ай бұрын
Hmm I didn't know they did tweezers. I'll go have a look 👍
@JamesE7072 ай бұрын
That result has put me right on to them, confidence in a company is everything. Thanks for this video upload!
@BuyitFixit2 ай бұрын
Thanks for commenting, yes companies like this seem few and far between these days.