Faulty Peak DCA55 Component Tester - I was shocked! | Can I Fix It?

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Buy it Fix it

Buy it Fix it

Күн бұрын

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@alex13902
@alex13902 2 ай бұрын
I wanted to add a backlight to my PEAK ethernet tester a year or two back, emailed them and got the same superb service from Jeremy with some hints and tips. What an absolutely fantastic company, truly a credit to the UK manufacturing scene. Just wanted to say this to dispell anyone who thinks this good service is only reserved for KZbinrs or those with a public platform.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for that Alex, I had been thinking the same at first, but then I found tons of reviews with similar experiences which is why I included some of those on the video. Yes great company and Jeremy is a top bloke!
@danhorton6182
@danhorton6182 2 ай бұрын
I have 5 of their meters, I’d like to add backlights to them as well, how did that go?
@alex13902
@alex13902 2 ай бұрын
@@danhorton6182 really well actually. I can only speak for the ethernet tester, but shoot them an email explaining what you want to do and they may give you some tips.
@Fifury161
@Fifury161 2 ай бұрын
This one put a smile on my face - it's so rare to find that level of customer service these days. I always knew Peak products where good, but the excellent customer service makes them so much better! Thanks for sharing.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍and thank you too for such a kind comment!
@michaelpelley2815
@michaelpelley2815 2 ай бұрын
Another shout out to PEAK. Customer service as it should be. Best advertising ever is after purchase support. NICE!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice one 👍Yes it's a shame more companies don't follow their example.
@GeorgeChristofi
@GeorgeChristofi 2 ай бұрын
I have dealt with Jeremy myself and have met him on a couple of occasions. A really nice guy who stands by his products. I have several items of Peak test gear and yes, you can do similar with a 20 quid chinese tester but one thing you cannot do with a chinese tester is get a calibration certificate that is valid for the uk defence industry! Jeremy offered to update the software in my ESR meter as it struggled to measure the lower value capacitors found in vintage equipment (100nF and below) for free, just send him the meter. Fantastic company and great service.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice, thank you for sharing your experience and interesting to know about the calibration certificate. Agree fantastic company!
@rickoneill4343
@rickoneill4343 2 ай бұрын
For those also into electronics and don't already know. These meters are top of the line. They retail around $200 each and are worth every dollar. They can identify spec and components most other meters have issues with. Can't recommend them enough.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for sharing 👍
@edgarcornette6387
@edgarcornette6387 2 ай бұрын
I am have been looking for some component testers.. after seeing this .. I am going to buy them from this company .. and tell everyone I know to do the same.. I LOVE THIS .. first time in a long time a company made me smile .. just AWESOME !!!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes great company, and a lot of my viewers highly recommend their products!
@wurgervomlichtenmoor5073
@wurgervomlichtenmoor5073 2 ай бұрын
I have the DCA75Pro and ESR70 Gold and they work fine for me
@krahwinkel9503
@krahwinkel9503 2 ай бұрын
I would love to be shocked like you, but usually I only get disappointed. Exceptional customer service. A shoutout for PEAK.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes, companies like this seem few and far between these days. Most companies aren't very helpful at all like FLIR and FIMER as you saw from the emails.
@thetwistedsock3253
@thetwistedsock3253 2 ай бұрын
Nice repair and huge credit to Jeremy and Peak 😊
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks, and yes agree 👍
@MarkDurbin
@MarkDurbin 2 ай бұрын
Brilliant response from the manufacturer!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes totally agree! 👍👍
@aam50
@aam50 17 күн бұрын
My hat goes off to PEAK - great to see a company supporting repairability in this way.
@BuyitFixit
@BuyitFixit 15 күн бұрын
Yes Indeed 👍
@MightyGimp
@MightyGimp Ай бұрын
I also want to say that I have had contact with Jeremy because of a firmware issue with a Peak tester that I have. Extremely helpful, very friendly, and resolved the problem at no cost to me. Excellent service. To discover that it’s a family business and everything is manufactured in the UK just makes it more impressive.
@BuyitFixit
@BuyitFixit Ай бұрын
Yes indeed. I'm glad you had a similar experience to what I did. Great guy and great company!
@devttyUSB0
@devttyUSB0 2 ай бұрын
Makes me so happy to see such customer service from a company. Just awesome.
@BuyitFixit
@BuyitFixit 2 ай бұрын
You and me both!
@dons8365
@dons8365 2 ай бұрын
Wow ,there are still decent people in the world today. Very refreshing. Will definitely buy from them the next time I need test equipment that they make. I as well give my time in the automotive industry to help older and disabled people that have very little money. My way of giving back. Keep up the good work !!!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you 👍
@ZeroStatic
@ZeroStatic 2 ай бұрын
So rare these days to see such wonderful customer support. Full points to Peak and their team for making great products and delivering quality customer service.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Absolutely! 👍😊
@bernardperaldi7488
@bernardperaldi7488 2 ай бұрын
I wanted to repair an autopilot for a sailboat. The microprocessor needed to be replaced. I called a company but they only sold them in quantities of several thousand. And the person I was talking to offered to send me one for free. I received it with a little thank you note. I was very pleased and in the end the sailboat was able to find its autopilot again and we could see that everything was working properly.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice, unfortunately this seems the exception rather than the rule these days. I think companies like the one you encountered and this one are hard to come by.
@KG5RK
@KG5RK 2 ай бұрын
What a pleasure to discover a company that is so loyal and ethical. BRAVO !
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes indeed 👍
@alexxustube
@alexxustube Ай бұрын
So nice to see people sharing the same passion, being kind and helping each other. It's so rare these days. Big thanks to Peak also for supporting Mick's channel by giving away a new component tester! 👍👏♥️
@BuyitFixit
@BuyitFixit Ай бұрын
Couldn't agree more!
@ammocraft
@ammocraft Ай бұрын
I am so glad I chose to buy their LCR meter and component tester rather than some cheap Chinese version off eBay, long before this video came out. Exactly the type of company I like to support. 👍👍👍
@BuyitFixit
@BuyitFixit Ай бұрын
Indeed 👍Great company 🙂
@nicholasviney5975
@nicholasviney5975 2 ай бұрын
Wow you could say that was Peak customer service, well done Jeremy
@BuyitFixit
@BuyitFixit 2 ай бұрын
😂😂😂Your jokes are as good as mine 👍
@perkulant4629
@perkulant4629 2 ай бұрын
Jeremy sounds like an amazing bloke. I guess I’ll have to get a peak to replace my cheap Chinese device to support a British brand (had no idea it was all done in the UK, very nice).
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes, he's a really nice guy! and very helpful!
@orion310591RS
@orion310591RS 2 ай бұрын
@@BuyitFixit Are you able to get LCR-TC1, from AE, and compare to Peak device, one single diode, capacitor, resistor, to test on LCR-TC1 and on Peak device, and also on multimeter? I would like to know difference between LCR-TC1 and Peak, if peak is better I would consider buying it.
@johnnydingo8680
@johnnydingo8680 6 күн бұрын
Great repair. Looks like the Peak company is worth supporting by buying their products. Refreshing to see excellent customer service in this day and age. 👍😊
@BuyitFixit
@BuyitFixit 6 күн бұрын
Thanks 👍and absolutely. Seems a great company, which makes a refreshing change!
@NorbertWigbels
@NorbertWigbels 2 ай бұрын
...I now want to own something from Peak Electronic Design. Big Kudos!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Cheers 👍Yes they seem a great company.
@16blockheads
@16blockheads 2 ай бұрын
I own 5 items of their test equipment bought over the years, Well designed, great pieces of kit! Good customer service gets you a good name, and people are more inclined to buy your equipment. Other companies could learn a lot by following their example! Well done, Mick and Jeremy!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Cheers, yes a very stark contrast to the likes of FLIR!
@DistinctlyAverageRepairs
@DistinctlyAverageRepairs 2 ай бұрын
Nice fix and superb response from Peak. I’m off to browse their website for goodies! 😂
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍 Yes seems a great company and good products!
@wino99999
@wino99999 2 ай бұрын
All of a sudden you can't buy any Peak testers for love nor money! (Think i'm joking - well I hope they can keep up with the increased demand). What a great advert for this British Company, I would love to have one, but I neither do enough repair work or have enough money to afford one - I'm mostly retired. This is a pleasure to see and I hope Jeremy and his company does very well out of this involvement in the video, as they undoubtedly should do!
@BuyitFixit
@BuyitFixit 2 ай бұрын
😂😂Peak shortage 😂 Yes, great company and a lovely bloke!
@SlartiMarvinbartfast
@SlartiMarvinbartfast 2 ай бұрын
Major kudos to Peak Electronic Design Ltd, what a fantastic company, I'll certainly use them if I need to buy any relevant test equipment. Great products, service and support are so hard to find these days. Likewise huge thanks to Mick for highlighting this and of course the repair. Let's hope that they're never swallowed up by some greedy corporation (as seems to happen to so many amazing small companies in all walks of life). I also appreciate Jeremy highlighting in his email what many electronics repairers already know regarding failed electrolytics being pushed to their limit; so many electronics devices fail because of this (and other cheap capacitors) after a relatively short period of time, leading to wasted money and more junk in the local landfill (and most of those devices are from China). I would hope that governments would step in to stop this and not allow such devices to enter the market but many politicians are in the back pockets of assorted large corporations, etc.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes fantastic company, and thank you also for your kind words 👍
@Rx7TyreBurna
@Rx7TyreBurna 2 ай бұрын
Wow, great company! I'm going to be keeping them in mind when buying. We need more companies like that.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes totally agree!
@Jesselovespinball
@Jesselovespinball 2 ай бұрын
Always nice to hear when companies are willing to help us. I know I will be purchasing a ESR meter from peak just based solely on your experience. Always great to see . Thanks Mick !
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍Yes, I wish more companies were like this, instead of the response like I got from FLIR etc.
@dreamweaver4886
@dreamweaver4886 12 күн бұрын
What a nice heart warming video. My mind is now made up! I'm going to buy a couple of test meters from Peak. Thanks Mick. I would like to say well done to Jeremy too.👍
@BuyitFixit
@BuyitFixit 11 күн бұрын
@@dreamweaver4886 Cheers mate 👍
@Mymatevince
@Mymatevince 20 күн бұрын
Watched this a couple of weeks ago and I somehow managed to leave your comment on a video over on Peak's channel 😬 Anyhow, here it is copied and pasted- Lovely gesture of goodwill from Peak and nice to see a UK company still making things in the UK! Enjoyable video as always Mick 👍
@BuyitFixit
@BuyitFixit 19 күн бұрын
Cheers Vince 👍 Yes Jeremy is a really nice genuine fella 🙂
@MikeyMack303
@MikeyMack303 2 ай бұрын
I am very shocked and amazed that you got such GREAT customer service response from the manufacturer! And you were able to replace the part ,already programmed!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Me too! Yes, seems a great company, and a really nice bloke!
@richard7crowley
@richard7crowley Ай бұрын
This video is better than any advert that PEAK could have put out there. I was skeptical of those little testers, but this video convinced me to get one ASAP. Thank You! :-)
@BuyitFixit
@BuyitFixit Ай бұрын
Nice one 👍Good company and decent fellow. We need more companies like this.
@SeliJue
@SeliJue 2 ай бұрын
I have an DCA55, ESR60 and an LCR40 from PEAK, and i find the units very good designed and useful. All three units working fine, however I am very glad the see which good service they offer. Thanks for the good skilled video :) Regards to UK
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks very much 👍
@christophermarshall5765
@christophermarshall5765 2 ай бұрын
Nice fix. Great the maker was kind enough to send you the parts. Big bonus is the other tool you got.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks and yes, seems a great little company 👍
@andreim841
@andreim841 2 ай бұрын
First time I saw an ESR 70 was 8 years ago on John Ward's channel. Always wanted one, but now that you exposed them for the awesome people they are I'm so getting one even if I have to pay extra shipping and duty tax :)
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice one 👍It's a pity I'm not on commission 😂😂😂😂
@chrissavage5966
@chrissavage5966 2 ай бұрын
What an excellent bit of customer service, particularly given you aren't the original customer. Next time I need some test kit, I'll be looking at Peak products.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes, and in total contrast to the likes if big companies like FLIR!
@Kraaketaer
@Kraaketaer Ай бұрын
Love to see it when a business operates like this. I guess it comes a bit with the territory when you're selling electronics test equipment, that does make it more natural to trust that your customers can actually diagnose and fix a fault on their own, but still, the attitude and level of service here is top notch and exactly how I wish every company operated. The test meters look great too - expensive from what the other comments here say, but clearly worth it as they're obviously vastly better than those cheap mass produced ones. Keeping both design and production local is also great to see!
@BuyitFixit
@BuyitFixit Ай бұрын
Yes, although the FLIR multimeter I also repaired got a completely different response if you haven't seen that one.
@Ratzfaz
@Ratzfaz 2 ай бұрын
I own a ESR70 and a DCA 55 a few years. The ESR 70 is in very high use, and i never will miss this great tool.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for sharing 👍
@MrMan-f9c
@MrMan-f9c 2 ай бұрын
Its refreshing to see such companies still exist and care for their customers and potential customers who WILL buy from them knowing they wont be fobbed off once they've e handed over their money .Theres still some that care and try their best to help even some that try long after any warranty has gone .Cscope a british metal detector company gave me a new shell for a 40 year old machine but contrasting that an American company couldnt supply a switch cap from a 14 month old machine.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes I was shocked by the response as you heard. I've heard of C-Scope too! It's such a shame more companies aren't as helpful.
@simonbaxter8001
@simonbaxter8001 2 ай бұрын
PEAK make great products (I have quite a collection in my toolbox!) and it doesn't surprise me that a company like theirs is so great at customer support. Nice one Jeremy, it's no wonder you and PEAK are the success you are today.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Couldn't agree more!
@ianshepherd917
@ianshepherd917 2 ай бұрын
Hi Jeremy and Peak are well known for their exemplary service. I have four of thier units and regularly send for calibration - always very swift and efficient. One of the very best of UK small comanies - long may you prosper!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for sharing your experience Ian 👍
@artursmihelsons415
@artursmihelsons415 2 ай бұрын
Amazing customer service! This is rare these days. 👍 Now everyone knows what manufacturers devices to choose.. Last time, when I try to purchase programmed IC from different manufacturer for repair, I was sent few blocks further with link to the new PCB board assy.. 😂
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes amazing customer service, which should really be the norm! Companies usually care about the bottom line and not the customer. I had the opposite experience with a Ninja food blender where the jug cracked around the base after two uses... Unfortunately they said it was just out of warranty, but after doing a search it seems a very common problem as on their site there were 100's of comments saying pretty much the same thing! So it's a manufacturing issue or quality of materials and not something the user is doing...
@garyhart6421
@garyhart6421 2 ай бұрын
Exceptional Customer Service = Very Rare these days. 👍
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes totally agree 👍
@dunravin
@dunravin 2 ай бұрын
I have a Peak ethernet tester with a bunch of ID terminal plugs with patch cables, it's a great little device which was handy when I was doing store refits, it saved a bunch of legwork punching in patch panels.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice 👍Sounds a great little tool too!
@eolhcytoos
@eolhcytoos 2 ай бұрын
Well done! I to, would like to congratulate Peak on their excellent service. I have 5 of their analysers and a SOT23 adapter.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks, and Thanks for supporting peak 👍
@arcadeuk
@arcadeuk 2 ай бұрын
I've used Peak products for years. I haven't had anything break yet, so have no experience dealing with the company, but it is good to see that the aftersales service is excellent.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice, and yes aftersales is superb!
@TheDefpom
@TheDefpom 2 ай бұрын
Just started watching. You’ve got the same sign as me there, the wife got it for me. Peak are very good, Jeremy is very helpful, they offer a repair service for the equipment too, I’ve done some reviews for them.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice 👍I think my daughter got me the sign 😂😂Yes Jeremy seems a great guy!
@sean9595
@sean9595 2 ай бұрын
Well done mick another sound fix like you say 100% for Jeremy at PEAK customer services 👍🏼👍🏼
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks Sean👍Yes, I'm not sure if I'd have been able to repair it if Jeremy hadn't sent me the IC 😊
@dondywondy
@dondywondy 2 ай бұрын
Thanks for letting us know about the great company, who actually cares about people! I'll definitely look at acquiring one of these devices, and check out their other devices. And thanks for another great repair video!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you too 👍
@Martyn-ey9lw
@Martyn-ey9lw 2 ай бұрын
Always look forward to my Saturday fix, and this one didn't disappoint, as usual. What a breath of fresh air to find a company that looks after it's customers, and UK based. I am going to order the ATPK3 tomorrow also considering the UTOP05. We need to support UK company's who produce quality products and provide the customer service that is so lacking these days, bravo PEAK and Jeremy. Keep up the good work Mick, the one channel I look forward to every week.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Cheers mate 👍Yes this seems a brilliant company, and a lot of other viewers have commented and told of similar experiences!
@James_Bowie
@James_Bowie 2 ай бұрын
So good to learn about PAEK service and support. Their gear is expensive but, when you factor in that support, it's money well spent.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes, totally agree 👍
@fuzzs8970
@fuzzs8970 2 ай бұрын
Great to hear that a company goes the extra mile to help. I got a blown component on a launch tester but just afraid to ask them what it could be😂
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes great service, seems the exception rather than the norm these days.
@GadgetUK164
@GadgetUK164 2 ай бұрын
Amazing customer service from the manufacturer! =D I use 3 of the Peak testers on my channel - they are incredible companions =D
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes amazing customer service and thanks for sharing your experience with them 👍
@fredwooding599
@fredwooding599 2 ай бұрын
Nice to have a company who cares about us and not just money. Nice job my friend.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you Fred 👍
@pasha12343
@pasha12343 2 ай бұрын
I have a couple of peak test units which I have found very useful , great to hear Peak has great customer service 👍😎
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice 👍and yes brilliant customer service 🙂
@techguy666
@techguy666 2 ай бұрын
Amazing company, that ESR Gold meter would be very handy for detecting faulty caps (high ESR) that don't show on a multimeter. Kudos to Jeremy.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Agree to all of that 👍
@gordonmilner9473
@gordonmilner9473 2 ай бұрын
I’ve been using the Peak ESR meter for about 5 years. Wonderful piece of kit. It just works! I’ve never had a problem with it, so never had reason to try Peak’s customer service, but I’m blown away by the response you received. What an amazing company! Next time I need to replace test kit, they will be top of the list.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice one. Thanks for sharing 👍
@theuglidog01
@theuglidog01 Ай бұрын
Can't see Sony providing this level of customer service well done peak and mick
@BuyitFixit
@BuyitFixit 29 күн бұрын
Cheers 👍
@Indiskret1
@Indiskret1 2 ай бұрын
Jeremy Siddons, if you read this, my hat's off to you! I live in Sweden, but if I need anything you manufacture I will certainly try to buy your product and I will mention your company to everyone I know. You certainly saved the day for our repair hero on this channel and showed how great companies worth supporting are doing their business. Thanks again! Edit: Electrokit in Sweden carry your products, bingo!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks and hopefully he reads your comment 👍
@PeakAtlas
@PeakAtlas 2 ай бұрын
Thank you for your comment, it made me smile on a wet Sunday afternoon here in Buxton, UK! Don't hesitate to contact us if we can assist with any queries. You can be assured that we will always support customers long after the standard 2 year warranty expires too. Cheers, Jeremy
@laverdanick
@laverdanick 2 ай бұрын
I have a couple of Peak testers and they work very well. Never had a fault with them but great to see the customer service you received.
@BuyitFixit
@BuyitFixit 2 ай бұрын
@@laverdanick Nice 👍and thank you 🙂
@PetetheSweety
@PetetheSweety 2 ай бұрын
Top video as always! That was a 180 I haven't expected. I've thought it might be game over. I've known the component testers from Peak electronic design for about 28 years and that they are a small'ish company based in the UK, but to be honest I wouldn't have thought they would be that accommodating. The reaction from the company was excellent.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍Yes lovely bloke and company!
@mrlox9576
@mrlox9576 2 ай бұрын
Hey Mick, I wanted to ask you, are you able to do a video explaining what ripple current is/does, when replacing a capacitor do you need to match this value, can you replace it with a higher ripple current value, the rules around replacing a capacitor with one thats not the same specs etc. And what is esr about and does it matter when replacing capacitors. I know it's a big ask, but you have a way of explaining things that just makes sense to me and many others I'm sure and it would really help clear things up. Thank you, and keep up the great work. 👍
@enchantededition6879
@enchantededition6879 2 ай бұрын
I could use a component tester myself. I know where to get one from now! Wholesome video.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you 👍
@MicroChipz
@MicroChipz 2 ай бұрын
I had exactly the same experience with Thurlby Thandar TTI when i wanted parts for my frequency counter, so refreshing to have a decent company who helps you, i have the same tester and the LCR meter. Excellent company.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice 👍Sounds like another great company. I think I've got something of theirs too.. Just checked yes my bench PSU (EX4210R) and a TG215 signal generator that someone gave me.
@chrisdado
@chrisdado 2 ай бұрын
You'll love the ESR70, I have one and also got the needle probes for in-circuit testing. I've since got the DCA75 and LCR45. They are great little meters if a little on the expensive side, but they do the job reliably with no fuss. Good to know their customer service is solid. They have warnings in the literature about discharging caps before testing, pays to read them sometimes 😆
@BuyitFixit
@BuyitFixit 2 ай бұрын
@@chrisdado Thanks for that 👍
@karlfell3768
@karlfell3768 2 ай бұрын
I have 4 different test devices from Peak. So far all have been fantastic and extremely accurate. The 55 and the ESR gold are in use daily. Even without your exceptional customer experience, i would recommend them to anyone. Karl
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for sharing Karl 👍Yes, exceptional customer service!
@allenrusselljr
@allenrusselljr 2 ай бұрын
A happy customer tells 10 friends while an unhappy one tells 100. That dads advice and it is so true. Peak sounds like a great company. Great video , promise me / us you won't work on any pagers that stopped working.
@BuyitFixit
@BuyitFixit 2 ай бұрын
😂😂Yes someone else mentioned that it looked like a pager! I hadn't even thought of that. Yes great company!
@followthetrawler
@followthetrawler 2 ай бұрын
Well done Peak. Also, great drag soldering technique...
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍🙂
@BobCumberbatch
@BobCumberbatch 2 ай бұрын
Yes, I like the Peak test gear. Recently used the ESR70 to diagnose a faulty electrolytic capacitor in a faulty incubator oven used by St George's University in London and brought into our Orpington Repair Cafe. Great to see the customer service at Peak is excellent 👌 Great fix though, well done.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you very much, and great job on fixing the incubator Bob!
@johnwilliams2646
@johnwilliams2646 2 ай бұрын
Great stuff, and well done to PEAK, brilliant to know there are still independent companies who care
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks👍and absolutely!
@bigjtq9176
@bigjtq9176 2 ай бұрын
I used to be a reseller for the company many years ago and there service is excellent. I can highly recommend their zener tester (ZEN50) since it can measure both high voltage LEDs as well as zeners up to 50 volt. Also, the big brother of DCA55 is the DCA75 which has a USB port and if you download the SW, you can use it as a semiconductor trazer. Very useful
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for sharing 👍
@Pilotltd
@Pilotltd 2 ай бұрын
Great company with great products. They are simple to use and accurate.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes indeed 👍
@PurityVendetta
@PurityVendetta Күн бұрын
After watching this and seeing the excellent customer service I'll be definitely buying one. Good job with the diagnosis and repair.
@Codeeze
@Codeeze 2 ай бұрын
Nicely done Mick. I've used PEAK testers for years, helping with my radio repairs. I've had nothing but stellar service from them. Every question answered, and then some. I've never had a problem with them. I bought three tester stands, a while back - but Jeremy sent five with his compliments. I use the DCA 55, the LCR40, and the ESR70. Superb testers, designed and manufactured by a Great British company, and run by an all round good-egg. Bravo!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Cheers 👍and thanks for sharing your experience too!
@oefzdegoeggl
@oefzdegoeggl 2 ай бұрын
PEAK is great. Using several of their devices.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Agree 👍
@tcirit
@tcirit 2 ай бұрын
Great after sales and support from Peak! The quality support provided by the company is proof of why the product prices are a bit high.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Yes, also I guess because everything is manufactured in the UK and not out sourced to the far East.
@tomharris1457
@tomharris1457 2 ай бұрын
BRAVO Peak! Like the old days, real service.I'm shocked.
@BuyitFixit
@BuyitFixit 2 ай бұрын
You and me both 😂😂😂👍
@andyrichardson842
@andyrichardson842 2 ай бұрын
I'm joining the Jeremy fan club too - what a nice surprise! I can't wait to see what you do with your two new gadgets (apart from checking dodgy mosfets).
@BuyitFixit
@BuyitFixit 2 ай бұрын
😂😂😂Yes I'm sure they'll feature in future videos!
@overboss3152
@overboss3152 2 ай бұрын
bonjour mike! je suis egalement surpris de la reactivité de cette entreprise ( c'est le coté serieux des Anglais !) je suis content qu'ils ait pu te depanner aussi vite et meme t'envoyer un autre produit !! franchement chapeau de la part de PEAK !
@BuyitFixit
@BuyitFixit 2 ай бұрын
Oui, super entreprise, et merci pour vos aimables commentaires !
@joeman5490
@joeman5490 2 ай бұрын
I've never seen a company go above and beyond like this one has for any customer. it shows that there are people out there that actually care about the consumer! I am flabbergasted. Darn right speechless! This is the type of customer care that gets the business and deserves the business! 😊
@BuyitFixit
@BuyitFixit 2 ай бұрын
Totally agree 👍
@KB1UIF
@KB1UIF 2 ай бұрын
I have a few pieces of test equipment from Peak, and they are great. You received fantastic customer support !! Also, a nice job repairing this tester. Well done. I like hearing various English accents as I am a brummie living in the USA, so it's a welcome change. 😂
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you very much 👍
@lmwlmw4468
@lmwlmw4468 2 ай бұрын
Damn, I still have one of those ...... working...!!! Nice to see that there are still great companies out there. Great work.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you 👍
@michaelclutton8446
@michaelclutton8446 2 ай бұрын
I have the Peak capacitor tester and the SCR tester, I have always found them really good. After watching this video, I am going to order the transistor tester
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice 👍 Thanks for sharing your experience.
@shanesstuff1321
@shanesstuff1321 2 ай бұрын
Great Deal from the PEAK company Well done , thanks Mick for the show again Shane FRom Brisbane Queennsland Australia
@BuyitFixit
@BuyitFixit 2 ай бұрын
Cheers Shane 🙂👍
@dietspam23
@dietspam23 23 күн бұрын
Outstanding service from Peak. I will keep an eye out for their products in the future when i need things.
@BuyitFixit
@BuyitFixit 22 күн бұрын
Yes great company and service 👍
@myfastcars
@myfastcars 2 ай бұрын
Well done and a SHOUT OUT to Peak for exceptional customer service.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍and I'm sure Peak will appreciate that!
@leonardgucciardo8386
@leonardgucciardo8386 2 ай бұрын
I have a Peak ESR 70 and use it everyday. It is the most accurate ESR tester I have ever used. Amazing Mom and Pop company.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for sharing 👍Yes indeed a gem of a company!
@waynetaylor2784
@waynetaylor2784 2 ай бұрын
In Australia have many Peak products and no failures, reached support few times quick response and to the point.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for sharing Wayne 👍
@TheElectronicDilettante
@TheElectronicDilettante 2 ай бұрын
I’ve been hesitant about purchasing Peak component testers, mainly due to the price. However, after seeing how well Peak handled your repair and their exceptional customer service, I’m convinced it’s worth the investment. Plus, the ability to connect the tester to a PC for curve tracing functionality (I believe this model does, but it’s worth double-checking) is a great bonus. I’ll be buying my first Peak tester as soon as I can. Thanks for the video-entertaining and insightful as always!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you 👍 They aren't the cheapest but a lot of viewers have recommended them to me so they are supposed to be really good stuff!
@phillipbartlett1819
@phillipbartlett1819 2 ай бұрын
I have the same esr tester and love it. I'm in the US so shipping is expensive but it's so worth it. I'm going to get more of their gear as my budget allows so I'm glad you all had such a good response.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Nice 👍I'm glad I had such a response too!
@terrym1065
@terrym1065 2 ай бұрын
Peak Electronics is a reputable company with stellar customer service, it shows in the response you received. Very few companies now a days show this kind of concern for their customers, shout out to Peak! Troubleshooting had me confused (thermal camera) but diagnosing the main chip was right on, well done. Thanks for another video and great fix as always, enjoy the new tester. See ya next time.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Cheers Terry👍The 4051 was faulty too as it was heating up and causing the battery drain.
@terrym1065
@terrym1065 2 ай бұрын
@@BuyitFixit So the thermal camera did show a fault, I should have respected that👍 Thanks.
@wvannijnatten7372
@wvannijnatten7372 Ай бұрын
I like the peak products. And great service comes rare these days. That alone is a good reason to support and buy the products. I ment to for a while. Now for sure. Great.
@BuyitFixit
@BuyitFixit Ай бұрын
Yes really great guy and decent products 👍
@darrenwardell3079
@darrenwardell3079 2 ай бұрын
Top Job on another great vid and Top customer service from the Manufacture too. Reminds me of a time back in the late 70’s when my Mum contacted JCB and told them about my fixation with them.. they sent a metal scaled model through the post with a load of posters too. You can imagine my face as a 9/10 year old boy receiving that. Big Thanks JCB, you made a very unhappy little boy the happiest little boy.😊
@BuyitFixit
@BuyitFixit 2 ай бұрын
Cheers Darren and such a heart warming story! 👍
@smichels5117
@smichels5117 2 ай бұрын
I have the DCA55 at work and bought the DCA75 for my bench (at home)… they are a great company. So many clever engineers and technologists in the UK! Cheers! And, thank you! Great video! (I repair True Blue Power equipment for Mid-Continent Instruments and Avionics, in Wichita, KS… USA)
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thank you too 👍
@andymann1231
@andymann1231 2 ай бұрын
i have had dealings with peak and as you say the service is top notch its a great company
@BuyitFixit
@BuyitFixit 2 ай бұрын
Totally agree 👍
@KD0CAC
@KD0CAC 2 ай бұрын
I've been looking at PEAK gear for a number of yrs. I liked them before ---- now I like them even better ;) "Thanks again
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍
@styzr
@styzr 2 ай бұрын
I got the Peak DCA 75 as it's got a curve tracer, which I needed to fix old electronics. Awesome device and superior customer service. Love the company, they are truly awesome. I'd also love to have their ESR meter someday.
@BuyitFixit
@BuyitFixit 2 ай бұрын
Great to hear!
@smbrob
@smbrob 2 ай бұрын
They even send you a component to test your component tester. Great service and great fix. 👍🏼😃
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks 👍Yes fantastic service and great company!
@rickoneill4343
@rickoneill4343 2 ай бұрын
That unit is a beast. I own their tweezers and love them!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Hmm I didn't know they did tweezers. I'll go have a look 👍
@JamesE707
@JamesE707 2 ай бұрын
That result has put me right on to them, confidence in a company is everything. Thanks for this video upload!
@BuyitFixit
@BuyitFixit 2 ай бұрын
Thanks for commenting, yes companies like this seem few and far between these days.
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