2024 Fix repair Jazzy select joystick controller problems 352-999-4477

352-999-4477
www.joystickrepair.com
Ship to:
IMP
6672 W. Grover Cleveland blvd.
Homosassa Fl. 34446
1800 717 1252 old phone number
Error codes gc1 gc2 gc3 joystick repair

[@BrewsterMcBrewster]

Frank, I'm so glad you are here doing this. It's 5 years after you posted this in 2024 and I'm still getting SO MUCH from your videos. I hope you are being successful! Thank you!

[@scottpage4229]

I want to give Frank a huge Shout out and thank him for his sincere drive to help people. I just called from Charlotte NC with a troubleshooting question for him. I appreciate him taking the time to help me to find the solution of "my chair only turns to the left." You win this year, 2020, Frank for customer service and humanitarian acts of kindness. Thank you, Scott in Charlotte, NC

[@georgecollard1779]

How can we contact you. We have a Jazzy Select 6 and we would like to send in the joy stick. Where can we send it?

[@scottpage4229]

@@georgecollard1779 we were trying to get uncle William’s chair and him back out in the fresh air. Uncle William had a stroke in early 2021 and never was able to get back into his chair. We had a foot rest custom fabricated to accommodate his every need. We lost uncle William last June. Please help someone else out with that controller/joystick! You guys rock!

[@technicholls]

REALLY appreciate your videos. Please keep them up.

[@brucemcknight]

fast & reliable service my chair is working great thank you

[@astrosmell]

Thank you Sir.

[@bloodborne6]

Great video and information. I’m wondering why does my select 6 chair make the chirping noise just like yours then nothing happens? All the lights turn on with the chirp then turn off. I had the chair off a charger for a few months so not sure if that has anything to do with it. So far your videos have explained more than he manual or other videos on KZbin! Thanks!

[@bryanpoast7474]

Hey great video. I have an jazzy chair with the four pin control. I’m thinking of repurposing it and making remote control. I think I can use the four pin control but I need to know what each of the four pins control. Do you know what each pin does and which are which? I don’t have a controller with this chair but have tested and it is a functional base. Thanks

[@fencible39]

Hi Frank. I have a Jazzy Pride select 6. I replaced the keypad as you suggested. The chair works fine and responds to the joystick fine. What is happening is the relay kicking in to move the chair seems quite loud. What would I look for to correct that? Thanks, Dave

[@colnagocowboy]

Thank you solved my problems i appreciate it greatly

[@astrosmell]

Thank you, Frank

[@jigumaster]

The best service I just got my fix very professional fast turn around buy with confidence

[@cbcrzdloc]

Hi frank, I have a jazzy select 3 prong. I had a bad controller, bought used. Hooked up and controller lights (all) blink 7 times like in neutral. Can you help?

[@ETDMP]

I am working on the same model chair. The batteries charge and hold a 24v charge. I can't get the controller to turn on at all. In the past when it worked I would have to press the power button very hard to get it on. I have cleaned the contact point and the button with windex but still no luck. The cables look good and I will test for continuity. Any tips? I'd appreciate it very much.

[@astrosmell]

call me 1800 717 1252 Thanks, Frank

[@shanablywashington1374]

Thanks so much! I was able to troubleshoot and fix my mom's chair and you made me look like a rockstar!!!!! Thanks again!

[@laserenarubia1]

Thank you for your help. Hoping u can help me with a question. My chair was fully charged. I go down my little ramp that I use to get down about 4". When i tried to go back in my chair stopped on the way up and the yellow wrench lit up. It happened everytime i tried to get back into the house. Can you tell me what this yellow wrench and a stop would happen as I begin to go up the incline. Oh and the speed was slower than usual

[@astrosmell]

It could be that your batteries are getting weak. It as well could be a joystick issue, Ive seen joysticks that "go bad" but still work but slower than before. Feel free to call me with any questions. Thanks, Frank 1800 717 1252

[@laserenarubia1]

@@astrosmell thank you frank. On my small portable chair they said it was the motor. On my big chair the jazzy one, a tech is coming in on monday. It appears to have a service icon flashing orange and then beeps and flashes 8 times. They said it could be a wire lose or something about a communicator. I didnt really think anyone would respond. I appreciate your video and response. Have a good day

[@kwhp1507]

Do these things have gyro or accelerometers on them that go into a safe mode when they detect a uneven terrain?

[@franklynvandam535]

Hey Frank. Frank here too. So I'll be Frank with ya. I'm looking to make my wheelchair remote controlled (turning it into a lawn mower). Do you know if I could hook up a receiver to the wires (spliced) that go to the controller. If so, what are the wire color codes for a Jazzy 600? Thanks for your video.

[@paulmorgan7119]

I have already made a rc lawnmower using a Jazzy. Dimension engineering makes a controller called a Sabertooth. Check it out. It works great and you dont have to screw around with the joystick.

[@richardbarkley9909]

Hi Frank!! I believe I have bought parts from you before. (Orlando, Florida??) Anyway, I'm working on a Jazzy select (Gray tires) (PG Drives joystick) I removed the knob, which was tight by twisting so I could remove the damaged boot below it to replace it. Everything was working fine before I did this. Now the joystick itself is sticky and won't return to center by itself. I'm wondering if I accidentally broke something inside of possibly tightened something in twisting the joystick? Thanks for any help!

[@astrosmell]

Hey Richard, It is possible that you had cracked the inner globe plastic "core". That stinks. Call me if you may need a new one. Good to hear from you. Frank 1800 717 1252

[@sirhammerhead800]

Hi Frank, I have the controller you are discussing here. The issue with the chair is that when it is cold meaning about 35 or 40° , you turn the chair on and go full speed it will almost immediately completely lock up and shut down. When this happens all of the lights on the controller flash 7 times. After that you need to restart the unit. If you go at a slower speed it will operate normally. I am guessing that it has got something to do with a board in the chair. I had already replaced the joystick portion.What do you think? Thank you

[@astrosmell]

My guess would be a bad brake. Do you feel that it pulls left or right when it locks up? Give us a call 1800 717 1252 Thanks, Frank

[@flitdek]

Jazzy select power wheelchair. All 5 lights on my GC1 joystick flashing 8 times. Would this be the joy stick or the control module? Thank you for your time.

[@astrosmell]

That usually means the module is bad. You could send us the module and joystick. We`ll repair whatever needs to be done. Usually $179. Thanks, Frank 1800 717 1252 IMP 6003 sage dr. Orlando fl 32807

[@myagotchanana]

HI, if I have the controller error code on more than one controller, (one of them supposedly brand new) Is it still the circuit board in the controller or could it be something else, like what...

[@jaredcicon]

Hi Frank. Thanks for your video. By process of elimination, I've determined I have a bad controller for my jazzy Select six. If I have you replace hime and I trade in my defective one, do you give any sort of credit it?

[@astrosmell]

Yes we can, but repair is usually less expensive.

[@joycedeperalta5020]

@@astrosmell where are you located? Didn’t see your phone number, please, joyce

[@astrosmell]

We have added the phone number to the title, 1800 717 1252

[@richardmbuck3285]

any chance you can tell me where I can order the PCB for the joystick I am a tech. 2 Key GC2/GC3 Joystick Remote with 4 Prong Connector, Just need a new or used good PCB.

[@astrosmell]

Give me a call.... Frank 3529994477

[@richardbarkley9909]

Hi Frank, Still another Jazzy problem; This time a Select GT; Brand new batteries, I replaced the controller box because I thought it was bad, I don't know how to test the controller. I tried the joystick on another chair and it works fine. I HAVE checked for voltage on MY unit at the joystick and AM getting 25,5 volts but it will not power on. No lights. This is a stumper so far to me. Thanks Frank!!

[@kenzeigler2925]

Hi Richard, I recently bought one of these used and thought I had the same problem you described. After awhile, I figured out that the problem with mine is in the power button. I have to hold it in for about 15-20 seconds before it comes on. It doesn't power up by just pushing the button and letting it go. Just an idea that may be your issue. Worth a try. I'm getting ready to go inside the controller to clean up the contacts and see if that helps. Good luck! Ken

[@johnhasty4936]

Frank when I turn my chair on all the leds are on I juggled the wire and started l Flashing I think I have a wire broken in the cable Four wire. Do you replace the cable?

[@astrosmell]

Yes we can fix that. Should be $129 plus shipping for the cable. Address is up above, or here. www.joystickrepair.com 1800 717 1252

[@Corvettejohn86]

The problem I'm having is. I get No Codes, I fully charge my batteries and then drive into the next room. I shut it off, do what I'm doing and turn back On. Well, It loses Bars. I drive back to my room and I either gain those Bars back or I have less. I can go from Full Bars to 2 Red Bars just by Turning Off and Back on. When I plug it in, I have a Green Flashing Light on Charger in like 5 minutes. I'm so worried about getting stranded somewhere! Batteries are 8 months out now. Could you please help me. I can't find anything that describes this problem and I can't afford to have someone come to my house and fix it. $159 per hour!

[@astrosmell]

I would have both batteries load tested. It is possible that one of the two is going bad. Frank 1800 717 1252

[@texasjeepjunky2788]

My uncle has an older (2008ish) Jazzy Select with the 3 prong plug. The controller was bad when he bought it so purchased one online. Batteries are charged, everything connected. When you power it on, the led's begin flashing. They'll flash 8 times, pause, then repeat the 8 flashes again. What would this indicate?

[@astrosmell]

Good speaking with you. 8 flashes is a controller (control module) error. You can send it in for repair. Thanks, Frank 1800 717 1252

[@BK-mz5dr]

My Dad's Jazzy is stuck in slow mode. He has brand new batteries. Do you think it's a fuse in the joystick panel?

[@foreverendeavors6210]

Are you in gainesville? I am trying to help someone with they're chair, they have the 3 prong one, 9 flashes, i replaced the ecm already, down to the joystick now, interested in a price quote

[@fencible39]

Hi Frank. My joystick works fine for driving, all functions but turning on and off. I took off the keypad and cleaned it with alcohol wipes but no joy. I can turn it on and off by using a pen to short across two of the copper lines. Should I be looking at the controller instead?

[@astrosmell]

Arcing metal across does work, but will kill your "trumpet" on the pcb. That can not be fixed. Best bet is to get another keypad. Thanks, Frank 1800 717 1252

[@fencible39]

@@astrosmell Frank, is the "trumpet" on the pcb in the controller or the pcb in the joystick??

[@DaveyFrost]

Hi Frank Many thanks for repairing the Jazzy controller last week great service, we fitted it and it works fine. We do seem to have another problem you may be able tp help with? We have a ACI 242000 charger and when we connect it we get 2 red lights is this normal ?? we think it used to show an amber light which turns green when charging is complete ??

[@astrosmell]

Davey, Some chargers especially the "automatic" ones, require a minimum voltage to turn them on. If your batteries are really low, it is possible that the charger wont turn on. You could try using a car charger to get the batteries voltage up to "snuff" in order to trigger the auto charger to start. If that does not work, give me a call. Frank

[@nates8826]

Quick question. I have a 4 year old Jazzy select and the green power button does not work well. I have to hold it down for several seconds, sometimes two or three times before it will power on. Any suggestions? Thanks.

[@astrosmell]

Sometimes you just need a new keypad. Call if you like Frank 1800 717 1252

[@ChristineLamond-vx6th]

Do u have video how to repair my wheel bearings n axel

[@astrosmell]

Thanks for asking. We do not. You need a press, and that in of itself is beyond the scope of most DIYers. Frank

[@soechitown9154]

Just call Frank. Frank answer the phone. He's a real person. Very helpful Thank you again friend.

[@jeremycatches9766]

Thx for the video. So, mine is that same controller, from the looks. I thought I was getting an error code, but mine was a little different as all my LEDs are blinking. They are blinking 7 or 8 times. 7 times on start then 8 seemingly at random. After I saw this I had to have no luck with that though. Maybe I am doing that wrong because i cannot get the joystick to chirp. I should say I just picked this up second hand and i was told the batteries were bad. I have a lithium battery i am trying to use. I think its all good though. But Why wont it go!? All i can do it power it on and it beeps a grumpy beep and all the lights flash 7 times then nothing. If i wiggle the stick sometimes it flashes all the lights 8 times at me. then i can power it off.

[@astrosmell]

I can tell you with relative certainty, that it is your module. If you have the 3 pin joystick cord, even more so. If this is the case, we can repair it for $189. Frank 352 999 4477

[@jeremycatches9766]

@@astrosmell thank you. I will be in touch if I decide to go that direction.

[@astrosmell]

OK

[@L0673G54]

Hi my name is David I have the wheelchair 2020 but my joystick does not turn on at I want to charge it a used to just blink now it just stays lit up where is his power any suggestions I appreciate it very much thank you

[@astrosmell]

I suggest you give me a call, I need more info. Thanks, Frank 1800 717 1252

[@jaredcicon]

Meant to say 'joystick'. Three Questions: 1) What would you charge for a new joystick? 2) Is there trade in value for my old one? 3)Is it cheaper to repair the joystick?

[@astrosmell]

It is usually cheaper to repair.

[@umoronius]

Great job Frank!! Very helpful. We have a Jazzy Slect 6 with the 4 conductor cable, it's been in storage - now with new batteries when you turn it on all of the LEDs flash 9 times then pause and repeat, 9 more flashes, and keeps doing that. Do you or anyone here know what that means? thanks from Pegram, TN, trying to get this going for my wife.

[@astrosmell]

Well, The nine flashes indicates that it is out of gear. The machine needs to be "locked down" via the two levers. If that does not do it, then either you have a bad brake, or micro switch. If that is not it, the computer may be wackadoo. In which case you can send it to us for repair. I hope this helps. Frank

[@bobodougherty]

@@astrosmell Frank where is that micro switch located? in the motor? I think I have that issue.

[@astrosmell]

@@bobodougherty Here is a link that should be helpful. kzbin.info/www/bejne/b6q0i2BqqM1mmqM&pp=ygUec2VsZWN0IG1pY3JvIHN3aXRjaCB3aGVlbGNoYWly

[@pattymccraw4170]

When I have the battery plugged in and it is charged. I’m getting no flashing lights for an error but the joystick doesn’t work. When I unplug it from power cord it doesn’t do anything, control light doesnt even come on.

[@jimmalan791]

Why don't it work

[@jimmalan791]

Have New batters it doesn't work

[@marythompson1984]

If we have an older Scooter Store Scooter that has diagnosed that is a joystick problem... what would that cost to fix please?

[@astrosmell]

Sure, give me a call. Need a lil more information. Frank 1800 717 1252

[@KWifler]

My dad got the wrong controller! The plug looks similar, but it won't fit into the other plug! He wants to stick pieces of wire into the four holes to bridge the gap. Is this a good idea?? Will it work? His free chair guy is never in town when he has a problem. Thanks!

[@astrosmell]

Personally, Ive never tried it. But I have heard it once that a 4 pin gc will work with the 4 pin Vr2. I dont suggest it, it is up to you.

[@Youtuber-oh4tl]

please whats the screwdriver you used to open the GC1 PLEASE HELP

[@astrosmell]

torx 10 Frank

[@Youtuber-oh4tl]

Thank u so much🥰

[@draven1438]

well its not the joystick or the mod I replaced both of them so I got a question if you charge the 12v 35 ah battery with a 24v charger would the kill the 12v battery or would that kill the motors ? i keep getting a single red light blinking

[@astrosmell]

Charging a single 12 V battery with a 24 V charger will definitely kill it and it wouldn’t take too long but two batteries in series that equal 24 V is what that charger is supposed to be charging so if you’ve been charging one at a time with a 24 V charger yeah you probably burnt out your batteries. The single blinking light indicates that your batteries are bad.

[@draven1438]

@@astrosmell the charger was meant to charge 2 24v battiers ok well ill get 2 new battiers and a new charger an hope that fixes it

[@donnastafford1296]

My chair starts up fine after it runs thru all the colors it shuts itself off why

[@diamondjimbaldwin2493]

I have a jazzy pride select 6 just bought new batteries for it. When I turn it on all the led lights on the controller flashes 8 times. What could that be?

[@jimgulley751]

I was wondering if you've got a solution. I have the exact problem.

[@diamondjimbaldwin2493]

Hi Jim......I haven’t called as of yet but from what it seems I am going to have to send it in for repair.

[@thelmarecio]

On my joystick, when powered on I only have a red light on after charging all night. Could it be the batteries or the joystick?

[@astrosmell]

One blinking LED indicates low batteries. Batteries after 6 months to 1 year, when not kept up (charged) will die. They will not come back to life after this period. Thanks, Frank

[@darrellmost9088]

@@astrosmell don't work

[@freddymarinez8391]

hola como estas tengo una portátil jazzy® elite y a veces baja la velocidad aunque este a maxima velocidad

[@josephbrashier2175]

On yes do I need to send not and control box?

[@astrosmell]

Call me 1800 717 1252

[@jerryhamilton8623]

I installed new batteries and everything worked fine. Then one day I turned it on and it was sequentially flashing. (charging cord was unplugged).. Then the next day it is doing NOTHING! Can't even just turn it on. Completely dead. Any ideas?

[@astrosmell]

Jerry, give me a call. Thanks, Frank 1800 717 1252

[@orionism42]

If you have a Rascal Scooter and the lights scroll from left to right and then the lights turn off. Push the power button then hit the horn twice and it unlocks it.

[@pattymccraw4170]

Mine is a Jet 3, will it work on it too?

[@wheelingsdeborahwilson8142]

What does the reset button do? It is down low by the tire but I don't know what it resets

[@astrosmell]

That button serves as "fuse" in case of overload.. Does not "blow" like the older ones. Thanks, Frank

[@astrosmell]

That is in lieu of a fuse. So if you ever have 0 power start by pressing the reset button. Thanks, Frank

[@patrickglassburn7490]

I've replaced the programmer and the joystick with matching numbers too both. Still on the joysticks all lights flah 9 times and stop then 9 times again nothing is working

[@astrosmell]

Check ths out... kzbin.info/www/bejne/b6q0i2BqqM1mmqM Frank

[@jblok4281]

What if it's not turning on at all no lights on the joystick

[@paulmorgan7119]

I have the same problem. There is power to the 4 pin connector but no lights or no response from the joystick. I cant figure out how to get the joystick apart.

[@2150dalek]

Reminds me of my old Atari5200 joystick.🕹️

[@astrosmell]

PACMAN BABY!!

[@markbedard6238]

Hey frank my jazzy select 6 pulls to the right so i have to keep the joystick slightly to the left to go straight any ideas?

[@astrosmell]

If you do not have something egregious like a dragging brake, a programmer can help straighten that problem out for you. You do need to have the programmer with the chair to get this done however. (it can not be reprogrammed in the chairs absence.)

[@markbedard6238]

@@astrosmell how and were can i get this done

[@jaimemonzon2521]

The wheel chair locks all of a sudden and the tool light flashing and also the battery powere

[@astrosmell]

You can give us a call, we will try to help you. We need a little more information. Frank 1800 717 1252

[@violet-mp1mk]

My charger is lose when I plug it into the joystick how do I fix it?

[@astrosmell]

Violet, most likely we would have to change your charging port in the joystick out. Give us a call to let us know the details of your chair. Thanks, Frank 1800 717 1252

[@SalomonTapiaPoblete]

Hola estimado buenas tardes tengo un joystick jazzy el cual esta bloqueado y muestra 2 destellos de sus led como puedo desbloquear. Muchas gracias

[@astrosmell]

generally speaking, 2 flashes is a left motor problem. Thanks, Frank 1800 717 1252

[@jimgulley751]

Called your # and got a medical company. I have a code 9 that I wanted some advice with.

[@nicolasmartinez7150]

I just put in the batteries and mine chirps but no lights and it doesn’t turn on

[@astrosmell]

Give me a call. Thanks Frank 1800 717 1252

[@Kevinelks]

Hello Frank my name is Kevin and I have a jazzy scooter and I would like to know what you tell me a joystick

[@astrosmell]

Give me a call 1800 717 1252 Frank

[@eliasgonzalez8605]

mine turns on the light 8 kiss what will be

[@astrosmell]

Most likely the module, give me a call. Thanks Frank 1800 717 1252

[@anthonygasparini1734]

Thanks for this video Frank so I take it when you talk about what lights are illuminated you mean they are flashing? Flashing lights indicate a fault? Red through say orange staying on constantly with out flashing indicate battery state of charge remaining? Thank you for your reply..

[@astrosmell]

Anthony, on these joysticks, the fault is found by counting the amount of flashes on the battery panel of lights. For example all lights flashing 5 times would be a right motor issue, while panel flashing 8 times would be a control system fault. Call if you like, Frank 1800 717 1252

[@judyrach2644]

All my lights are blinking 9 times, I am in drive mode, now what??

[@astrosmell]

check this out!! kzbin.info/www/bejne/b6q0i2BqqM1mmqM

[@astrosmell]

Thanks for all your questions. We try to answer them all. If you have an open ended, or tricky question, please call. We are available 9 - 5 Mountain Time. 1800 717 1252. Thanks, Frank

[@malcomsnipes1423]

Error #14

[@joycedeperalta5020]

Where is Frank’s number, don’t see,

[@astrosmell]

1800 717 1252 Thanks, Frank

[@jerenedrake5834]

My chair flashes all fuctions.