You accidently entered diagnostic mode on the touch screen. Simply hold the first two buttons and it will cycle back to normal. 01 was the menu on diagnostic mode.
@TheProjectHelpDesk Жыл бұрын
So in our case we were no where near the buttons when this happened. In fact I was staring inside the fridge with the door open when the fridge lights just turned off and the fans stopped turning. But it does make me wonder. When the system experiences an unknown error, could it be coded to automatically drop the system into Diag Mode to make troubleshooting easier for techs?
@joshuaa3075 Жыл бұрын
Thank you for the procedure. You are a very good communicator. Solved my problem immediately!
@carmensparkles Жыл бұрын
This worked for me!!! But again, mine happened just as I was simply staring into the fridge. And the manual was ZERO HELP
@kristengraham884010 ай бұрын
Thanks! This worked!
@KznnyL6 ай бұрын
Thanks. Better than having to move my fridge.
@kathygagliardi2295 Жыл бұрын
Life saving! Exactly the same thing happened. One minute it’s on, the next, completely dark and off. I couldn’t reach the plug, so I turned off the breaker.
@AidenRenshaw-qe3fo4 ай бұрын
Thank you so much for this I was so confused on what to do about this fridge that won’t give me some water I am forever grateful
@Zakw179 ай бұрын
Well, first comment would’ve been good to read but I got the opportunity to vacuum behind the fridge at least lol
@sce319894 ай бұрын
Same 😂
@tiffanyfrost7115 Жыл бұрын
Hello. I have a whirlpool that just the other day stopped making ice. I’m getting an e1 on option 56. Just wanted to know if that means call the home warranty or if any other things should be done first. Thanx for any help!
@TheProjectHelpDesk Жыл бұрын
If you actually have a warranty then it might be worth reaching out to them. From the research we did, this error is very generic and non descriptive. If a powercycle doesn't resolve it then the next step would be a defrost.Sometimes just thawing everything out can bring it back to life. These are about the only two easy things before doing real troubleshooting involving the diag menu.
@florentinequack Жыл бұрын
Does it default to the factory temperature settings after a power outage is restored?
@TheProjectHelpDesk Жыл бұрын
I'll verify tonight, but I think it keeps it.
@TheProjectHelpDesk Жыл бұрын
So it turns out I was wrong. The fridge temp setting does reset when the power goes out. I set mine to 33, removed the power plug for about a minute, and when I plugged it back in, it was back on 37 degrees.
@robertscottII11 ай бұрын
Just fyi. This happened to my parents fridge. Nobody touched it. Then magically it was fine.
@Dustygoodz Жыл бұрын
Thank you so much! Worked for me
@TheProjectHelpDesk Жыл бұрын
We're so glad this worked for you.
@georgeg.1453 Жыл бұрын
Hello, did you ever find out what caused the 01 to come on? Mine is doing the same
@TheProjectHelpDesk Жыл бұрын
Our 01 code never came back so far. From the research we did, it sounded like it was a generic error that was basically saying some sensor, somewhere didn't like something. Since it happened not too long after some power outages, we are assuming it may have related to that. But so far, the power cycle has resolved ours.
@skiss221 Жыл бұрын
Mine JUST did this. I power cycled then came here afterward. Did it ever happen again?
@TheProjectHelpDesk Жыл бұрын
@stacey kistler it stopped after we power cycled it. It hasn't come back since we filmed this video. Thankfully.
@TheProjectHelpDesk Жыл бұрын
@@skiss221 So far no. Ours has not any issues since that video was posted.
@Regg363 Жыл бұрын
In test going to option 25 it says the ice maker 0 and ice maker water inlet valve 0. 0=off