Ford Screws RV Owners AGAIN -- You Won't Believe What They Did This Time!

In this video we talk about a recent Ford recall for F53 and F59 stripped motorhome and commercial chassis. This recall addresses insufficient rear axle fluid in certain 2020 & 2021 models as well as the fix for those chassis affected.
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#endlessrving #ford #rvrecalls

[@EndlessRVing]

Be sure to check out our special ERV Insiders! - kzbin.info/door/okX6YIQymfsKSJvqo9dGEQjoin

[@bobcleveland7316]

UGH! So true about lack of quality control! And then to not have the tech support to fix the problem they created is awful!

[@EndlessRVing]

We don’t like it either. Thanks for watching and the comment

[@lenyancey5236]

You all just helped me decide against buying a motorhome. NO ONE should have to go through shit like that on a new or barely used vehicle that costs that much. That is just plain greed on the part of RV dealers, manufacturers and suppliers. There is NO reason that the RV Dealers Association can't set up a dealership/repair system like automobile dealers.

[@beckeda1]

I have owned two motorhomes. One a 2020 Newmar Baystar Sport on the F53 chassis and the other was a diesel pusher from Entegra. The difference in ride quality is unbelievable. You will spend less on a gas motorhome but you will most likely not enjoy the ride....and for me that is a big part of the experience. I would be exhausted by the time I reached my destination and lived in fear of what was going to break down on the F53

[@michaelj1232]

if ford had competition , it might be a different ball game , right now, ford doesnt have to answer to anyone but themselves , and they way they operate , i will never trust them ,,,,,period , they need to get their act and product quality together , people need to complain to their coach builders , for this and other reasons,,,,,,,,,,,,,,,,,,,,,,,,,, right now ford has a monopoly on class a gas powered motorhomes ,,

[@michaelwright1602]

When purchasing a new commercial truck, class 8 in my case... The first place it goes is to a shop with a pit, everything is checked on my dime. The pigs are checked, the oil, the coolant the transmission, the axles, etc... Then it goes to the frame shop to check and normally always fix the alignment of all axles. Most times everything is fine, but for some reason the axles are always out of alignment. Then the tires, I do have them removed and high speed balanced, normally they are out of whack too. Tires are expensive, and once they start to wear funny, there is no turning back, it is what it is. So, my advice when you buy a rig, new or used, take it to a shop, most truck stops should accommodate you, or try Speedco, I have seen plenty of RV's in there for service. A little tip on truck stops, I gravitate towards TA/Petro, hit the shop after midnight when there is nothing going on and the tech(s) have little to do. They do not get paid to stand around, so getting a rig in to simply do a once over mechanically should not be an issue if you explain exactly what you are looking to do. And call first, explain you would be willing to come in at a slow time, even at 2 am, you may be surprised. And I know, 2 am? Are you nuts? Well, it beats waiting a month to get into a licensed shop or RV dealer. Just saying. And do not forget Speedco, they have both the tire shop and the oil service bays, like I stated, I have seen motorhomes in there too... And keeping the rig clean, hit the local truck wash, usually a Blue Beacon, I have taken mine in there along with my pickups. If the truck stop refuses you, call around to other commercial shops or even truck dealerships, someone will accommodate you. I hope this helps.

[@ginnawitters-evans5156]

Great information to everyone out here and its not just Ford its every big manufacturer and what you do checking it out completely is smart thinking :-)

[@ggallant1]

Recalls happen. I’ve had them on multiple vehicles I have owned - Ford, Acura, and Audi to name a few. A recall represents the manufacturer admitting to a defect that can cause safety issues and fixing it free of charge. The worse case is when a problem exists across many units and the manufacturer DOESNT issue a recall and owners are left footing the bill. No vehicle is perfect! Now, the issue with Ford dealers not servicing motorhome chassis is truly shameful.

[@EndlessRVing]

We agree on the recall and yes getting the recall takes care of is a big problem with Ford dealers. Thanks for watching and the comment

[@michaelj1232]

from a person who was in the auto business for over 20 years , 20 alobe with bmw and 3 with ford , the product quality at ford was pitifull , i have been saying this for years , the NHTSA is investigating ford for the issues they had with the new pos bronco, engine valves were dropping , and it happens but not on as many engines as it happened with ford, poor quality and poor quality control, ford outsourced the engine valves from a vendor, and its appears that they never checked the quality, for it occured on many engines at about 400 miles , the whole ford product line is a sham , and it leaks right over to the class A motorhomes that we paid how much for,......................???

[@jeffbarnard3050]

I got the recall. I called Colonial Ford that day. Took it to Colonial Ford Truck Center in Richmond, VA. They fixed it the next week. It did not cost a thing.

[@EndlessRVing]

Great to hear thanks for sharing

[@lenmiles5150]

An RV’r named ‘American X’ bought a new 2021 Jayco Alante 29f - 32’2” with the Ford 7.3 engine. Broke down about 1k miles into the maiden voyage. The engine wires were overheating and probably shorting, which caused the engine to misfire. Ford assistance would not come out to work on his RV. A mechanic in Georgia went out of his way to help American X get back on the road, but the wire replacements eventually overheated as well. That version of the 7.3 engine was a poor choice for an RV. It needs a revision due to the overheating issue.

[@margaretannhalleck1326]

Don’t think it’s just Ford. I have Travato on a Ram 3500 Promaster (high roof, extended wheel base). Winnebago makes it very clear that these vans can be serviced by Ram BusinessLink dealers. Great, there’s one near me in Freehold NJ. Guess what…they won’t work on van due to the size. Called Ram to ask how to deal with any repairs under warranty. They told me to go to BusinessLink….told them I have called everyone within an hour drive and all said no. Ram said I must be mistaken and would find a dealer. Guess what…they couldn’t identify a dealer willing to work on the van. They told me if I needed to get warranty repairs at an independent mechanic, would first need to take van to a Ram dealership to confirm the issue, then bring to my mechanic and afterwards submit the paperwork. Don’t know what’s going to happen if dealer needs to put the van on a lift in order to confirm. 😡

[@EndlessRVing]

Wow thanks for sharing

[@shekharmoona544]

Ridiculous.

[@michaelj1232]

There is a rv repair place in farmingdale NJ right near rt 195,they worked on my winnebago trend 2 years ago,

[@michaelj1232]

The place is called riscoe

[@margaretannhalleck1326]

@@michaelj1232 ….thanks! Always good to have options! For Ram work, I take it to The Front End Shop in Farmingdale (a couple miles down the road from Riscoe). For Winnebago-related issues, I take it Colonial RV in Millstone.

[@dennisdeal9394]

Just to let you know if you leave your coach at a Ford dealership they will not be responsible for any damage or any theft while it's on their property. I friends was at a dealership ship to get the rear-end recall fixed and while on their property the catalytic converter was stolen they refuse to pay for replacement.

[@EndlessRVing]

Yep I saw that post on a FB page. Unacceptable in our opinion.

[@Iwishuwould-uq5gl]

Super crazy. And people will target their dealership shop knowing this. Ford is seriously crap.

[@aca2855]

Thanks for the update, I was planning to buy Ford 19pt but after watching this video, NO FORD RV....UNLESS FORD step up and do their job...we will see!!!!!

[@neilcrowder3386]

THANK YOU FOR BRINGING LIGHT TO THIS PROBLEM! Some people below are missing the point here. The major take away is not the recall, it's the fact (and I mean FACT) that commercial truck dealerships are not working on RVs!!! We just bought a 2021 Newmar. It has the recall issue. Only ONE commercial dealer in CO will work on an RV. I did my home work and looked at the Ford site before buying. They listed four commercial dealerships in my area who would work on F53s but only the one dealer will really work on an RV. Most 2021 F53 based RVs sold in the CO area are now sitting idle in this one Ford repair center's lot and it could take ALL SUMMER to effect the repairs...and Ford won't force the other dealers to help. Some warranty! I'll bet those of you below who think this is whining would react a bit differently if your Ford dealer refused to perform warranty service on your brand new F-250...

[@EndlessRVing]

We agree Neil and that was the reason for the video. This is now our second video involving Ford and it does not seem much has changed. The consumer has the right to know what they are getting themselves into and the reality is most dealerships will not share this info with customers. We hope you get your recall resolved in a timely fashion and don’t be afraid to call Ford corporate and get them to pay for private shop to fix the problem. Sometimes you have to be the thorn on the side that just does not go away.

[@neilcrowder3386]

I'm not a big fan of class action suits but I think it almost has to come down to this. Ford is selling vehicles that essentially have an almost meaningless warranty. I don't think the RV manufacturers are guilt free here either. They don't help much. Newmar just says 'yea, we hate Ford too'. I do cut them some slack since it's a David and Goliath fight. There is the solution you refer to of allowing third party repair centers to perform the work with the dealerships doing the paperwork but there only seems to be one person at Ford who will work with you and finding her is like looking for a needle in a haystack.@@EndlessRVing

[@kerwinmcnamara3815]

I've had nothing but great service from Ford. Two weeks ago my AC stopped working. I called the local Ford truck service center. They had me bring it in, told me it would take the week to check and repair the AC. I receive a call on Friday morning, AC is fixed and Ford is covering the repairs. When I picked up my Newmar the steering wheel wasn't "straight". I had to take it to a Ford truck center to correct the steering wheel placement. Service center corrected the problem and did an alignment before releasing the coach. Excellent service that time too. This is a systemic problem not just isolated to Ford.

[@EndlessRVing]

Glad to hear you had a good experience!

[@robincollins4654]

What you said is exactly what we are experiencing right now. We picked up our new Jayco Precept in March 2021. It had about 480 miles on it and it had a clunking noise in the front drivers side when making a right hand turn. It also was a nightmare driving it home 180 miles on a very windy day. About 3 inches of play in steering wheel and all over the road. We had asked dealership to have it aligned before we picked it up. They said they did but we had to have it done again locally and those people said it was really out of align. After having this done it drove like a completely different vehicle. A local Ford dealership in our town which we have been longtime customers of agreed to look at the clunking noise because we are loyal customers. However, we were told they really don't like working on RV's. They had our motorhome for over 6 weeks because parts were on backorder. Then only 1 came in so they put that on the side that was broke and replaced the other 1 with the original because we were leaving on a trip in 3 days. Now we are trying to get the recall taken care of. They told us there were a lot of metal filings in that rear axel lubricant and we really shouldn't take it on a long trip until fixed. We are leaving in 5 weeks for the trip we bought this thing for. They don't really want to fix this and have been putting us off saying the parts are backordered. My husband called Ford and the rep said not true. He ordered the parts and told my husband they would be at the dealership in 2 days. We have called all over our area and even 90 minutes away and are being told the same thing. We don't work on Class A motorhomes. This has been the biggest frustration and if I had known I believe I would have been against purchasing this motorhome.

[@EndlessRVing]

Sorry to hear this but unfortunately it’s a common issue. Contact Ford and demand they reimburse you for third party repair.

[@kellyradwan4265]

I'm dealing with this problem right now ,had a leaking rear seal on my 2021 Newmar bay star and first find out only one Ford dealership around Chicago one of the largest cities in the country would look at it then tell me there is a recall. Now they have had it for three weeks and still can't get all the parts needed,fun camping season!!

[@EndlessRVing]

Sorry to hear this but thank you for sharing. We had the same leaking rear wheel seal and Ford would not look at it.

[@joemorrow7691]

You put all that money into it and this what you get,,,I feel for you Kelly 🍻

[@thejudge1445]

Great info thank you..

[@EndlessRVing]

Thanks for watching and the comment

[@WheelTek86]

I have a 2021 Jayco Precept/ I received the letter last week. I checked the axle oil level and it was 5 quarts low. I was told it holds 9-10. Definitely had a lot of fine metal shavings stuck to the magnetic cap. I have almost 5 k miles on it. Fortunately here in memphis we have a good Ford commercial shop, I called them and I’m bringing it in 2 weeks. I really hope they don’t have to replace the axil I just had liquid springs installed! That would be a nightmare to remove and reinstall.

[@EndlessRVing]

Oh man good luck!

[@victorbest8224]

2021 Bounder 1900 miles. Recall Rear Axle. Had 2 sets of Cone and Roller- Bearings along with oil replaced. Beware of recall coming for "SPARK PLUG WIRES" engine light will come on and vehicle will start shaking . 2 rear spark plugs are burning up from the heat of the manifold. Check with Ford and also look at reviews of RVers who already have the problem.

[@dennisdeal9394]

The plug wire thing is a service bulletin and Ford will not do anything about it till it leaves you dead on the road.

[@EndlessRVing]

Thanks for sharing.

[@dlaavdlawb6214]

Wow, Thanks for your video I have been thinking to buy one.

[@davidstein606]

I took my tiffin to an independent shop to at least check fluids which were full and no metal shavings were seen. I did this because I couldn’t get an appt with Ford for 2 months! I at least know that I should be ok. Ford should be ashamed of themselves. Should bring a class action suit against them for their poor service to the RV industry.

[@EndlessRVing]

Sorry to hear. :/

[@scottdupertuis1911]

Hey guys. I have the 2020 but bought in May and it was built a few months before so I guess I am ok as I have not received a recall. Thanks for the alert thought. We too have a problem finding a commercial dealer in the Atlanta area! Keep doing your thing!

[@EndlessRVing]

Thanks for sharing Scott

[@jasonclift7253]

Thank you guys again for valuable information - you do a great job. We are going to be retiring in a couple of years and have been doing our homework by watching videos and trying to get educated on what we wanted. At this point, I think we have just about given up on the RV dream because nothing works and nobody wants to fix it. If I spend a 1/4 million $ on something, I have to expect quality control and it seems nobody does this any more. There is NO reason that they should be able to roll out an RV of any price without having a quality control done. It's is so not done that there is an an industry formed of people that do quality control inspections and cost the consumer $1000 or more. Very discouraging. By the way, I recently had a Ford F250 Platinum with death wobble and Ford still puts it out there that they aren't aware of that either even though there are literally 1000's of complaints online :(

[@EndlessRVing]

Wow, such a shame. Thanks for watching and for your comment.

[@conniekean2162]

We have 4 Fords, not a Ford motorhome though. Have been awesome vehicles. My Thunderbird, before it was totaled, was at 198,000 miles. Our Ranger is getting close at 170,000 miles. The others are over 70,000. I have a friend whose one regret was that their small motorhome was a Mercedes. Constantly in the shop with mechanical issues. My husband does say not to get the first year of a big change in vehicle engine or large modifications. I am sorry for your chassis issues and so many others affected with this recall. Hope it all works out and you can get back on the road.

[@EndlessRVing]

Thanks for sharing Connie

[@johnnyseely8473]

Any RV dealer should service the products they sell. As far as fresh unit delivered to factories. They have a check in process when they receive the units. So that should be part of their check in. At the factory

[@EndlessRVing]

👍

[@michaelj1232]

I used to work at a Ford dealership located on rt 88 in Lakewood NJ,we used to work on f53s all the time, when my fiance fell in love with our present winnebago vista 35f,I was truly not happy,a freaking ford,I hate ford,but none the less,we got it,now the dealership no longer wants to work on RVs, pressure must be put on ford by rv manufacturers,to service the product which they use,I have no faith in any ford product, this is a prime example of how they do business

[@EndlessRVing]

Such a shame. :/

[@michaelwright1602]

They scare me too, I have been to the plant in Detroit and Avon Lake... I am always concerned about purchasing a product where the employees hate the employer. Ford has many folks that express these thoughts daily in various ways, they are a rough bunch to say the least. I can see how this rear axle issue has happened, I would not put it past being intentional, I have seen it plenty of times in more than a few Ford plants.

[@gerardbakker4068]

My local Ford Service center does not work on RVs anymore. The closest Ford service center that does is in Phoenix. That’s over 100 miles away for me.

[@EndlessRVing]

Unfortunately that seems to be very common. Thanks for sharing

[@bashali4864]

I’m in the same situation! I’m scheduled to take my rig to Ford in Glendale/Phoenix. The earliest I could get an appointment is the end of August.

[@stephenshanahan7247]

I had a similar problem, but with Chevrolet. I own a 2020 Coachman Class C on a Chevy 4500 chassis. About 7K miles, the ABS warning light came on. I called several local Chevrolet service centers to schedule an inspection & necessary repair. Everyone of them refused to look at my RV because they said my 24' Class C was "too big" for repair facility. I subsequently had to take my RV to a private repair facility and pay $1,500 to have the defective ABS sensor module replaced. I called the Chevrolet Corporation Warranty Department and explained the situation. They said that local Chevrolet dealerships "can't refuse to perform warranty-related work" and they should have corrected my ABS problem. They added that there is no provision for Chevrolet to reimburse me for warranty work performed by an outside repair facility. My local Chevy dealers have also refused to perform oil changes and other routine services RV because it is allegedly too big and they won't work on RV, even though it is mounted on a Chevrolet chassis that under warranty (and included in the purchase price).

[@EndlessRVing]

:/ Sorry to hear!

[@michaelgwoods]

I have a Tiffin Open Road 2019 and I saw your previous video and was very concerned. Now this!

[@EndlessRVing]

Just a PSA owners should know. Thanks for watching and the comment

[@marydelfico8406]

As a person who ran a fleet of 100 trucks and tractor trailers there are problems with everything. I’ve seen some really stupid things with cars, trucks, tractors,and trailers. Back in 2000 Firestone made faulty air bags on the 53 ft triaxle trailers. Try getting airbags for a fleet. The human element will always be there. Not filling a rear end is inexcusable. Rookie mistake. The problem now is getting the parts for repairs in this post COVID world. Even if they were shipped from another company, the install company should always double check everything.

[@EndlessRVing]

We agree. Thanks for watching and the comment

[@davidparadis490]

People need to understand how mass produced cars/trucks are made, its not like an RV. In this case, we can address the axle...the axle is made in it's own plant. It may be at Ford's facility, or it may be from a supplier. But, the whole process is automated. The torquing of the bolts is done with an automatic gun that has the torque set so that one tap of the trigger and the bolt/nut is screwed until the required torque is reached, then the gun stops. For something like an axle, with multiple bolts, they would have a gun that does all bolts at the same time. Most likely the torque gun was experiencing a failure on one of the sockets. If they were all under-torqued then either the torque setting was incorrectly set, or the engineers calculated the incorrect torque, or there was a total failure of the gun. With the axle lube, same applies...a gun automatically inserts a prescribed amount of lube. Either the wrong quantity was set, the grease gun was failing or the engineers calculated the incorrect qty of lube. Trust me, Ford identified what the cause was, but the process is designed to be precise and as efficient as possible, but these things do happen...there isn't a single vehicle made that doesn't end up with multiple TSBs for manufacturing issues. Building and designing cars is a very complicated business.

[@melaniesego5542]

Thank you for this video! I am in the market for an RV! You might have helped prevent a catastrophe 🤔

[@Dave-hc6pp]

We’ve been shopping for an RV and we’re leaning towards the Winnebago Adventure on the Ford chassis. My thinking had been that if anything mechanical happened to it I could take it to a Ford dealer for repair. Apparently not. I’m going to go back to the drawing board and look for a diesel.

[@EndlessRVing]

We thought the same thing about Ford. That is not the case. The commercial dealer is not obligated to work on motorhomes as they are privately owned.

[@marymason9981]

@@EndlessRVing Crazy! We thought the same. 🤔

[@nlh5992]

Plan to purchase next 3 years So much to consider Ford crossed off my list And I like Winnebago style and the years of business but , I’ll keep looking

[@jgpinc]

Received this recall on our 2021 Winnebago Adventurer with 2020 F53 chassis, after 1000 miles were already on it pre-delivery, and then drove it 3000 miles on a trip and back before receiving the notice. Have contacted multiple Ford dealers and Ford Commercial Truck centers and they either do not respond, or decline to do this service. So right now I'm stuck with an undrivable Class A. General RV does not service the chassis, and their delivery pre-check list indicates they did not check the differential fluid, even though they have it on their checklist as an option but it's marked "N". At least they're honest about it! So waiting on Ford right now for a solution, or to send out a Mobile Truck Service to check it. I think in addition to sending the recall notice they should have automatically assigned local service to get this done.

[@EndlessRVing]

Thanks for sharing

[@jgpinc]

UPDATE: Found a local truck service company (E.A.B.) to check the rear gearcase fluid. They have drive over pits to make for easy access. They found no significant metal shavings/normal and found it about 1qt low on fluid. Topped off and all good. However, a new problem they found (which I know now is a common issue) is one of the sway bar bolts was completely missing/never installed. The second bolt was starting to come loose. If you have an F53 chassis I'd check your swaybar bolts. These guys are awesome and have a Ford Master Technician as Service Manager.

[@drbrucelippmann8874]

While I haven’t had any issues, I did receive a recall about possible engine compartment lack of insulation. I have an Entegra Odyssey 29K. I couldn’t get either of the two Ford dealers in town to return my calls. It’s like when they found out my F450 was a motorhome, I guess they thought they didn’t need to respond. Craziness! Enjoy your channel by the way.

[@EndlessRVing]

Thanks for sharing and hope it gets resolved

[@drbrucelippmann8874]

Fortunately my rig wasn’t affected by the recall, but it makes me wonder where I can get service/repair of the Ford truck components of my RV.

[@VBS702]

Very few automotive companies have great QC. It’s not just a Ford thing it’s an industry thing.

[@EndlessRVing]

👍

[@ginnawitters-evans5156]

Exactly

[@SledgeHammer43]

Funny do you know that most RV chassis are pulled piggy back style to RV manufacturers with one axle removed from the axle housing. This would mean that when the RV manufacturer assembled the Axel they are responsible to top said axle up to the full level. Saying that Ford is taking said Responsibility says a lot in my book. The only other way for those chassis to be transported one at a time hauled by semi flatbed or low boy trailers.

[@EndlessRVing]

During Our visits to RV factories we have seen chassis being transported via semi truck. Ford is not doing anyone a favor. They are recalling what was faulty from the factory. Thanks for watching and the comment

[@junglemom1055]

My Granddaddy was a mechanic he asked me why do you think Ford parts are everywhere? We are in Texas, and Of course we purchased a 1991 Holiday Rambler with a Ford engine. We are way out of warranty, but using a fleet service center to check her out. Good luck guys

[@EndlessRVing]

Thanks for watching and the comment

[@SilverTurtle65]

Ive always sought after the Chevy motor and transmission because of Ford's recalls and problems. Good luck with the recalls.

[@EndlessRVing]

Thanks for sharing

[@rvinnes]

We are in the situation. The dealers in our area will not schedule an appointment. They want us to leave on the street and will get to it when they can. The last class A sat for 3 weeks untouched on a public street. We called Ford and they said we can't force them to do the recall timely as they independently owned. Recall remains unresolved.

[@EndlessRVing]

The answer we you received from Ford is identical to what we were told when we had our issue. Thanks for sharing

[@leekimm6826]

The problem is in the Chinese bearing's. This happenend on my commecial Ford 450's also.( have a fleet of them) We fixed it ourselves by cross referencing the bearings to the Japanese one's. You have to be able to work on this stuff yourself anymore or you won't be on the road. I Know that is easier said than done for alot of people. I have a heavy constuction back ground and the tools already because of that, But when you buy an RV you are going to have to learn to fix it or you won't be using it

[@EndlessRVing]

The problem was not enough lubricant from the factory. That is why the recall was issued. This is a quality control issue. Thanks for watching and the comment.

[@dennisdeal9394]

@@EndlessRVing Yeah this has nothing to do with the Chinese this is because of terrible quality control if you leave out 4 quarts of gear oil doesn't matter who makes the bearings. In this rear-end it has to be tilted left and right to fill the bearing reservoirs they wanted to save a couple pennies and not supply fill ports on the ends.

[@donwatkins9769]

I am at a PRIVATE repair shop as I watch this KZbin. I broke down in Kansas last September in route to Florida. Dye to covid it was going to take 3 months to repair so I traded for A 2021 Bay Star 3626 and drove it to Florida and back to Utah. That was a 5000 mile trip. I am at a repair shop as I type this and the said they put in 3 qts rear-end fluid. They said the manual says it only holds 3 1/2 quarts. So the first 5000 miles was basically empty. They cannot tell if there is damage to the bearings. Ford says they do not have the parts to fix and it could be months. I have another 5000 mile trip to N Michigan and back to Utah in 10 days. What does one do???? i will have a dog and two cats with me so I really do not want to deal with an issue on the highway. Rush Truck in Vegas said they have a wait list of 40 RV's and can't gets parts from Ford so they are refusing new recalls. what does one do!

[@EndlessRVing]

Terrible and the reason we did the video. The customers have the right to know what is going on. THanks for sharing

[@opa1951]

Somehow this seems about right for Ford. My last Ford purchase was a 1987 AeroStar which my wife and kids nicknamed "the vehicle from Hell". I could write a book on that piece of crap. A few months ago I inquired about purchasing a PleasureWay Ontour 2.2 but was told orders weren't being taken because of a Ford chassis backlog. I purchased a 2022 Entergra Ethos instead and after my first 4500 miles on the Dodge Pro-master chassis no complaints about the Pro-master. I traded a 2020 Pleasureway Tofino also on the Promaster and it was a fantastic RV. Thank you for getting me over my regrets about the Ontour. Now I'm glad it worked out this way. We love my Pro-master!

[@babarock2000]

And people wonder why I refuse to buy an American car. Lack of quality control and pride in the work, so sad. Not saying foreign is all that much better but at least you have a chance with some of them. Criminal that Ford (Daddy said FORD stood for Fix or Repair Daily) and the dealer network will not/can not stand behind their products. So many factors screwing with our ability to start RVing :(

[@EndlessRVing]

:/

[@larryseroter]

Pretty sad there Quality Control. Like they say Fix or Repair Daily ((FORD). Stay safe my friend.

[@EndlessRVing]

Thanks Larry., You too!

[@nlh5992]

Thank u you affirm why we don’t own any Ford products learned our lesson long time ago crap for rigs of any kind And when u spent $$$$ for a motor home then have fight the company and finding someone to repair and be inconvenients

[@mitpo62]

We live in Massachusetts and have to take our Bounder to a local Ford commercial truck dealership for the recall repair. Our dealership said this was necessary as they are not capable of such a repair.

[@EndlessRVing]

We have commercial dealers here also. They are capable just won’t work on MH’s Thanks for watching and the comment

[@jimestell3853]

FORD.....Fix Or Repair Daily

[@EndlessRVing]

AGreed

[@davedickson7336]

I'm in the Seattle area. First time I drove our 2021 Bay Star off the lot, I got a "check fuel fill tube" notice on the driver's display. Checked the gas cap, etc, didn't help. My dealer told me to take it to Ford. Ford's Commercial Fleet Service website is basically worthless; most dealers listed as servicing motorhomes actually don't. When I found a dealer, they stuck me with an $888 bill for the tests that they ran - and they didn't fix anything - then they refused warranty coverage since Newmar replaced the stock fill tube with a different Ford part. To Newmar's credit, I'm told that they will be reimbursing me for this. Ford stiff-armed them as well. I also had my catalytic converter stolen ($2,000 total insurance claim) and the same Ford dealer wouldn't do the work to fix it. Now I have to wait a couple of months to get in to a different dealer an hour away for this recall. I love my Bay Star, but I won't buy another Ford product.

[@EndlessRVing]

Such a shame. Good luck!

[@wwilson804]

Well, hell. Ours is a Vista 29V with an F53.

[@EndlessRVing]

Have it looked at.

[@nighthawk8764]

I bought my last Ford product in the nineties. I got tired of having to pay to repair poor design out of my own pocket.

[@EndlessRVing]

👍

[@dreameryoung38]

Wow now I m scared,my dad passed and left me a 2003 Ford Explorer.Im now wondering should I get rid of it,its in good shape

[@MikeSparamotor]

I’ve owned Ford, Chevy, Dodge, Porsche, Hyundai, Toyota,MG, Pontiac and probably several others I’ve not mentioned. Most of these were used and some were very well worn. The only ones that ever had to be towed were the Fords and one of them had 3,000 miles on it. Their quality control has been a problem for decades.

[@EndlessRVing]

Thanks for sharing

[@4LowRocks]

So, Fix or Repair Daily, or Found on Road Dead, actually mean something. Three Ford vehicles, 2 bad transmissions - we've not gone back for years. So many problems with Ford MH chassis that I think we'll either stay with our travel trailer or go diesel pusher or Super C in the future.

[@EndlessRVing]

🙌

[@dustoff1472]

I can’t believe Ford hasn’t recalled the f53 chassis for it lack of proper steering control. Enjoy the channel

[@EndlessRVing]

Thanks Charles. 👍

[@martinvaughan6252]

I feel you Charles... understand that Ford has no idea as to how each individual chassis will be modified (an RV, box truck, flatbed tow truck, etc.), and therefore it’s incumbent upon the coach manufacturer to provide for suspension adjustments. That costs money, so the RV companies usually only provide for “just enough” control. Then it’s up to you to buy the “extras” like additional sway bars, spring upgrades, steering stabilizer, etc. not really a Ford problem.

[@rickhicks3477]

The reason the service center doesn't want to work on RVs thet are harder to work on. There is no flat rate book time. To the technicians there is no money to be made. Some fleets are reporting broken axles because of this. 👍👍

[@EndlessRVing]

That is what we have been told also. Still leaves the customer holding the bag. Thanks for sharing

[@dreameryoung38]

Wow was getting ready to look up what to watch out for before you buy a RV and this was looking at me

[@secondwind75]

Great info, Izzy. Kind of disappointing, too. You’d think a major manufacturer would ensure such problems wouldn’t occur. It’s not that difficult to do the right thing. Hope y’all are well. My best to the fam. Troy

[@EndlessRVing]

Thanks Troy. 👍

[@dh2970]

My wife and I were considering replacing our truck + trailer with a gas class A, but these types of issues have convinced us otherwise. The chassis vendors and the RV companies need to demonstrate that they are willing to work together to solve these issues before we will be willing to take the financial risk. It is unfortunate because we have seen some class A floor plans that better meet our needs and desires today. Having owned four trailers and two boats we are well aware of the unique issues that come with having these toys, but the gas class A situation is beyond our comfort level.

[@MrPir84free]

Stuff like this is going to make me consider the truck + trailer combo much more heavily. The wife wants a class C; really does not want an A, but I still favor the truck + trailer - and this might be something that she needs to consider.

[@EndlessRVing]

We hear you. Good luck. 👍

[@michaelwright1602]

I am looking at this as a commercial truck driver that has owned multiple trucks and trailers over the years, and a few RV's... Just about every manufacturer is putting out crap today, they know it, we know it and the dealers know it, because like the commercial truck industry, they cannot find technicians either to fix these products. I would not let this dissuade you from purchasing a class A, as long as you understand, you are the warranty. Shop wisely, and maybe consider looking at the used market.

[@ronmcdaniel1583]

Thanks Izzy for this information! I do not own a Ford at this time. I have been a Ford fan for many years. Ford should be ashamed! I am happy that my wife and I have decided to move on to a D.P when we purchase our next class A. SAFE TRAVELS!!

[@EndlessRVing]

Right on!

[@lindadixon767]

Omg wow I got that recall also. I've been waiting for them to call me once the part comes in. Last week I called every day He also said that I can leave it with them till the part arrives. DAMN IT FORD!!!!

[@EndlessRVing]

:(

[@lindadixon767]

@@EndlessRVing yeah They keep telling me that the part isn't in yet and it's been 3 weeks. First they Suggested that I would bring it in and leave it with them and they'll fix it and I instantly said NO! get the part 1st and then I'll bring it in. I also told them I would wait for repairs when the part does come in because I live in my RV. So he paused and said OK that would be fine I guess . that would be fine👊 #still waiting

[@martinvaughan6252]

Not affected (we have a 2019 f53), but there is only one Ford commercial dealership that will work on RV’s in our state... and they have a 4 month wait for any/all service. Issue with customer service is the motorhome chassis monopoly that Ford has. It’s not going to get better unless competition suddenly appears.

[@EndlessRVing]

Not surprised and thanks for sharing that info

[@bshadrick]

Stick to something you can pull👍

[@EndlessRVing]

lol

[@alnolan8574]

I have had my 2018 e450 V10 engine into a dealer four times over a squealing serpentine belt. The problem is still not resolved. I have contacted Ford RV headquarter to speaker to “Karl” the RV trouble shooter mechanic four times about my issue and still have not heard back. I spoke to the Ford dealer who attempted to fix my squealing belt four times and asked him to add an additional pulley on the engine that was removed in 1999 when Ford removed it and he told me Ford won’t warranty it even though the motor originally had the additional pulley .I am under warranty for another 2.5 years so my hands are tied. I’ll just keep bring it in until they actually fix it even if it requires having changing the belt and pulley every few months.I they get sick of me maybe they will do something!

[@EndlessRVing]

Terrible situation but thanks for sharing

[@robertwatkins8220]

I wanted a Ford chassis. Happy now we bought a Workhorse chassis.

[@EndlessRVing]

👍

[@williamcaron7979]

I am from NH. There isn’t a Ford dealer in the state that will look at it. I will be in Decatur in a few weeks. I will be going to Michigan maybe there will be someone. I can’t believe that Ford lets it dealers get away with this

[@EndlessRVing]

It seems to be a problem nationwide unfortunately. Sorry to hear but thank you for sharing

[@101taiga]

Ford (and other manufacturers) started throwing RV’s together with complete lack of care and quality starting with the RV purchase surge in 2020. Prior to that, they were still pretty lackadaisical, but the buying frenzy that started with the onset of the pandemic brought the greed monster to the forefront with a lot or RV manufacturers and dealers. Pure greed. I’ll stick with my stock Chevy cargo van that I put a fiberglass camper top on at Fiberine, and then built out to my specs. It’s a 2017, almost 100,000 miles and nary a hiccup. (Knock on wood!) 😃 Thanks for calling out these huge companies that smile to their customers face while reaching behind to steal their wallet.

[@LuisGarcia-kl9wl]

@101taiga .. Can you provide more info on your fiberglass top and build?

[@101taiga]

@@LuisGarcia-kl9wl Sure. I had the camper top installed at Fiberine in LA a almost 3 years ago. You can google them on the web. Really nice people, and solid workmanship. No problems at all with the top. A little pricey, but overall cheaper than buying a hi-top sprinter, ProMaster or Ford Transit. Then I had a a twenty something kid build out the interior to my specs- very simple build with bed, seating, storage, etc. For power, I have a simple 12v system that runs my light, fan, and refrigerator, powered by a 300W solar panel and 150ah lithium battery. On cloudy/rainy days, the battery is charged via a battery isolator when I drive. It’s not fancy. It IS very functional. FYI: I lived in it for two years as a straight up cargo van with everything bungeed down, so I feel as if I’m in the lap of luxury now! 😂

[@LuisGarcia-kl9wl]

@@101taiga you are awesome. If i have any more questions can i reach out? I'm planning something similar? .. Did you do a KZbin video of your build? Warm regards, - Luis

[@101taiga]

@@LuisGarcia-kl9wl Ha, no I’m not a you tube creator, but yo can see my Instagram, which has photos of the van. Not sure if I have any interior shots- you may have to scroll back a couple years. IG is @vantasticviews

[@EndlessRVing]

You got it. Thanks for sharing!

[@SaltyVetAdventures]

Man, one thing after another. Thanks for the video even though I don’t have a F53. My 2011 Keystone Fuzion keeps me busy! 😂

[@EndlessRVing]

Right on!

[@user-to6fy8om1p]

We bought a Thor 29 m , f53 has power steering problem, hydro booster vibration, brakes have to pumped to get good pedal . Called 35 Ford dealers none will look at it , Ford doesn't want to even talk about it.. bought new unit and problems are not there .

[@EOWweekendRVer]

I have a 2017 Ford F53 chassis so I guess I am not affected. I feel bad for everyone that has to go through this b.s. One of the reasons I was given for buying a Ford chassis motor home was the ability for any Ford dealer to work on it. I guess that’s not the case.

[@EndlessRVing]

No it is not the case. Call around your local Fleet Dealers and see if they work on motorhomes. They may in your area but in many areas in the country they do not. Thanks for watching and the comment

[@paulmelbourne9463]

I have been doing some research on the 2021 Winnebego Ekko--which happens to be on the Ford Transit chassis, and you have made me reconsider my thoughts on this otherwise amazing RV! I most certainly do now wish to deal with self-destructing rear axles, or owning a very expensive RV that I cannot get serviced. Thank you for your very informative video. I may just have to pay the 20k extra for the Mercedes chassis.

[@EndlessRVing]

Thanks for watching Paul!

[@mr.naughtypants7069]

Well then buy the Transit, and you won't have to worry about self destructing rear axles. It's front wheel drive and this recall doesn't include them.

[@donbruder6838]

What makes it so bad is trying to find someplace that will do the work under warranty ! I will stick with my Freightliner !

[@EndlessRVing]

Yep its a disaster!

[@icare7151]

Freightliner and Spartan and others like Tesla who will be entering the commercial market soon will be the end of many of Ford’s & GM’s commercial market segments.

[@Yukonjackman1]

Company's beleave QUALITY is OVERHEAD COSTS

[@EndlessRVing]

👍

[@americanvictor]

Does this happen with Freightliner chassis, maybe we should avoid a gasser? We are on the edge price wise

[@jimm2442]

Anyone that looks into and does research on Fords and their problems and still arrives at buying a Ford is a good decision is amazing.

[@EndlessRVing]

Only class A gas motorhome chassis on the market for anything new. Thanks for watching and the comment.

[@michaelj1232]

To be honest, from having worked at a Ford dealership in the service dept, this is really nothing new, people needs to write letters and send emails to their relative motorhome builder stating that if ford wants to sell their product to rv manufacturers,there needs to be sufficient ford dealerships to repair them ,or simply,don't sell them,if they did this to cars, people would avoid ford totally, and how much does a rv cost as opposed to a car, no thinking on this one,I think even ford would get it,but,I have my doubts,maybe this is why I left ford and went to BMW

[@jamessprague5653]

@@michaelj1232 you went from bad to worse!

[@sherriweber7105]

I can’t believe this! I’m like that’s not right with what Ford is doing. I used to own a Ford vehicle. That car I had had a lot of recalls. They fixed them without even telling me when I went in for oil changes. Have not bought a Ford since. I thank god I didn’t have to pay fir anything but hand the electric windows. 6 months after I had the car the windows broke and after I had oil change. That I think the dealership did itself. These windows cost me almost $400.00. The electric on it cost $500.00 so I paid $375.00. That’s a lot of money even under warranty. In which it still was under warranty. I feel bad that all this is happening with the Chassis. I feel bad for your experiences with Ford. It’s got to get better before it gets worse. Thank you Izzy and Mj for letting us know.

[@EndlessRVing]

Happy to help. Thanks Sherri for watching!

[@kasterchoi7952]

My ford chassis had braking issues and the dealer had it for 10 weeks and could not repair the issue. I had to jump through hoops and hurdles to finally get it returned as a Lemon. If it wasn’t the brakes and something else, I would have been stuck with it. Ford is just bad news!!!

[@jamiesutton6271]

We also have an issue and unable to to get scheduled with a Ford dealer . New 2021 Rv only had for two months and having issue getting scheduled with a FORD dealer!

[@EndlessRVing]

SOrry to hear and thanks for sharing

[@AndrewLarrimoremassachusetts]

Ford should require Commerical dealerships to work on motorhomes if they want to keep their Ford dealership designation

[@EndlessRVing]

We agree. Thanks for watching and the comment

[@agentofficerthomasa.porter107]

Why Buy A New RV Motor Home? Buy One That Is At Least A Few Years Old Or Older. All The Kinks Are Repaired More Likely & Your Not Paying A Terrible Price To Start With. Quality Control Does Not Exist In Any New Built RV Motor Homes Or Vehicles Anymore! Never, Ever Deal With A RV Or Vehicle Dealership.

[@EndlessRVing]

Yep thanks for sharing!

[@yankeesusa1]

I agree. I only buy a used travel trailer within 2 years old as if things were to break it would have already. Luckily ours had extended warranty of 3 years for only $50 transfer fee. I doubt I'll ever use it but it's available. Only way I'll buy a new one is it it's done through insurance claim.

[@jweavejo1]

Is this good? NO! But, Kudos to Ford for issuing the recall. Even quality manufacturers make mistakes and only those committed to customer satisfaction issue recalls. The others sweep it under the carpet!

[@donnac.1609]

The rv industry purchases from Ford and I would think at that time the responsibility for Warranty repair shoiud shoild be defined by a legal contract. If Ford Warranties what they sell to rv mfg then legally they should be required to have a Service Network established to cover rv build conversions on their product. A lot of very sloppy "pass the buck" service has veen "allowed" to hapoen regarding rv warrsnties. A Class Action lawsuit might be what is needed to get this area of sales and service cleaned up!

[@foxdud]

Bought my 2021 Georgetown in Texas took it to Legacy Ford for the recall. Needless to say they screwed it up. When putting the new bearings in the rear hubs they bent the tone rings. When putting the hubs back together they did not remove the speed sensors resulting in them being destroyed and now I’m on my second set of speed sensors. It’s going back in to have the tone rings replaced and another set of speed sensors. Hopefully this will fix the problem. Before tearing it apart they checked the fluid level and it was Adequate. They shouldn’t of even messed with it but they wanted their money so they went ahead with the repairs. It’s going in again to be repaired, this time I am taking it to a dealer in Pennsylvania where I live and I had a long conversation with them telling them what the other dealer did. They ordered new hubs, tone rings and speed sensors and said that they will fix it under warranty. Ford was no help either. I contacted Ford to let them know what the dealer in Texas did so that they could stop payment to the dealer for the work performed. They came back with a email basically saying it was my problem and to take it up with the dealer.

[@bashali4864]

We are affected! We have a 2020 Entegra Vision XL.

[@EndlessRVing]

:(

[@LyfUninterrupted]

This has been an issue since at least 2007. The original owner of our 2008 Winnie had the rear differential (Dana S110) rebuilt under warranty. Pinion gear and carrier bearings were worn beyond limits within 6 months. Fortunately the original owner gave us the warranty repair paperwork as evidence in case there were issues in the future. Now the “differential whine” has returned for us to deal with yet again.

[@EndlessRVing]

So sorry to hear. :/

[@bacon4505]

My family had a 2006 F350 6.0 diesel that you could not keep running for more than 30days. It would break down on steep grades with a Trailer and put our lives in danger. Fords response to the problems was to fight you then put the same exact flawed parts in to fix it for a little while just to get you past the warranty, if you spent $40,000 on any other truck at the time you would still be driving it today I would bet there are no original 6.0 diesel owners out there, all pawned them off to someone else.

[@roydavis2242]

The Forums are loaded with complaints over the inability to get motorhomes on Ford Chassis repaired. The dealership that are Ford certified will only service the units they sold. There are lots of people wanting on a "Call-back". Some said they were told if they fixed it themselves of took it to a non Ford repair center, it would void their chassis warranty. So glad I'm not one o those "Victims".

[@EndlessRVing]

Truly a shame. :/

[@campingalan]

Hello Mj and Izzy. Thank you for this heads up. Wow.....is it that they are just not checking fluid levels, and in this case, there was months and months of chassis's leaving with low fluids? Or, it is defective seals and such and the fluids are leaking? Bleh...I hope there are not many owners that end up getting screwed because of this and the damaged parts dont get replaced. Safe travels!!

[@EndlessRVing]

It appears the correct amount of fluid was not used from the factory. Thanks for watching Alan

[@GrotrianSeiler]

Great video. Seems like you’re looking out for other owners. What a freaking mess this whole thing is. Thousands of potential failures out there, with no easy solution. Total nightmare.

[@leehorton269]

Izzy..thank you for the update.. this is a failure on the part of Ford.. also I feel the coach manufacturer has a piece of this also since I'm sure a TON of people purchased there rig without being told that Ford basically refuses to work on them. Here is n Mississippi I have only found one repair service about 3 hours from Luanne and I who will work on the chassis. About a three month wait... So wrong.. Lee

[@EndlessRVing]

Terrible but unfortunately not surprised. The situation on Ford repair centers is the same in NJ. We are looking for a nee car for MJ in the near future. Guess what manufacturer is not on the list!

[@patrickoneil4647]

makes a Freightliner Super C look pretty darn good don't you think.

[@EndlessRVing]

Yes it does. Thanks for watching and the comment

[@TSemasFl]

Now is this for the commercial chassis or are the E350/450 chassis included with this? And is it the same problem with Ford dealers not wanting the E350/450 chassis too? I'm looking at getting a Class C Ford with the 7.3L, but if Ford is not going to work on them when i have a problem on the road, why bother buying their product?

[@scottshaffar5731]

I discovered the advanced recall notice less than a week after I took delivery of my new 2021 Newmar Bay Star 3626. The RV dealer shouldn’t have delivered the vehicle to us as Ford had already issued a stock hold notice to all dealers (how Ford notifies RV manufacturers is on them, but they should have and all Newmar dealers should have stopped deliveries including ours). This said, Newmar has been very helpful with numerous calls to help us including connecting us with Ford. We do have a Ford service appointment for later this month, but they will not order the parts in advance. We have had the unit into Ford to fix the brakes which was another problem - turned out both front brake pads were cracked. Ford replaced the pads and turned the rotors under warranty. We also have a steering issue with a “Service AdvanceTrac” issue which might be linked to a steering wheel alignment issue (which is a Newmar responsibility). I am disappointed in Ford’s quality issues. For reference, my prior 2015 Ford F53 chassis based Newmar Bay Star sport had zero Ford quality issues.

[@EndlessRVing]

Sorry to hear and thanks for sharing

[@ifly64s]

I'm looking at a Freightliner Chassis. Anyone got experience with those?

[@EndlessRVing]

We have not owned one. THanks for watching and the commnent

[@hbuen33]

Thanks for the video. We’re looking to get a Thor Outlaw Class A. Not sure if it’s affected, but will definitely ask the questions. We’ll look at 5th wheel toy hauler options now.

[@EndlessRVing]

Good luck!

[@hbuen33]

Been meaning to ask, what are your thoughts on Thor Industries?

[@EndlessRVing]

@@hbuen33 read the reviews for that unit and you will find some good info

[@debbierhode6291]

We got rid of our brand new Ford Truck because of electrical issues. Went to Dodge. Happy now.

[@grumpy039]

Back in early 90's we bought a Motorhome on a new Ford chassis. One of the rear wheel bearings had failed. Thank God we where at an honest dealership who did a great PDI before we departed. Problem was no Ford Dealerships in the area where interested in assisting. There was a Chevrolet Dealerships next door but Ford told them there where no parts available. Even though we had sign the paperwork and paid for the RV the dealership canceled the sale. I wish I could remember the Dealerships name, it was on the North side of San Antonio next to a Chevrolet Dealership about 1994. Ford is not a customer company, but neither is Chrysler I've had them refuse to honor their warranty even though every service was preformed at a Dealership. Again I got assistance from a different dealership who went to battle for me. Big companies don't care!

[@EndlessRVing]

Glad it worked out for you. :)

[@davemcneal5289]

We've got a 2021 Bay Star on the 2020 F53 chassis that is affected by the recall. On top of the rear axle lube issue, our coach was 4-quarts low on transmission fluid when we got it. Neither the Newmar or RV One PDI included checking the transmission fluid. We got our coach home without issue but then it refused to move. Seeing your brand new coach towed is not fun. I was livid when I found out the only issue was the low fluid. Whatever happened to "Quality is Job 1"? Fortunately we have a Ford commercial dealer about 30 minutes away that will service motorhomes.

[@EndlessRVing]

So sorry that happened to you. :/

[@InChristalone737]

Still waiting for my parts. The dealer did install after market parts but they claim they are waiting for the OEM parts. Once they are installed the recall will be completed

[@pyroman49wedd86]

I plan on buying a used 2021 fr3 30ds. In a couple of years . So I can get the v8. Has anyone heard of any problems besides gear oil.

[@stevebaker8966]

A lot of ford dealers don't have the bays for motorhomes

[@EndlessRVing]

Thanks for watching and the comment

[@02051970sonny]

Have you seen the recalls on the new trucks Ford dodge chevy. 20-21

[@EndlessRVing]

No we have not

[@stana2z]

How to get Ford’s attention? STOP BUYING FORDS!

[@joeshmooo5327]

uhhhh only one problem their the only one making an engine for the class A market - simple answer for a complex problem

[@stana2z]

@@joeshmooo5327 Ford might be the only on in the US right now, but GM, Dodge used to make them. Fiat and others in Europe and Asia still do. Looks like a ripe market. Why can’t Freightliner or Spartan drop somevR&D $$$?.

[@campingalan]

My buddy was just offered $8k over original invoice for his 2020 super duty truck with 7k miles on it. A crazy market out there!

[@joeshmooo5327]

@@jimster1577 Unfortunately they only make the diesel engines, If you want a class A Bus with gas Ford is the only choice after Chevrolet left the market a few years ago.

[@marymason9981]

@@joeshmooo5327 Chevy/GM needs to get back in the ballgame. I'll admit, since we've started researching RV's I've been a tad leary of buying a gasser for the exact reason's everyone has talked about here. I understand that they have issues as well. I'd like to hear from those with the Chevy chasis of any issue's they've faced? Are they experiencing the same problem's? One would hope there would be more options for gassers outside of Ford. 💁‍♀️ Otherwise we're seriously contemplating a diesel pusher.