Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’

Joly says people are not a resource, they are the creative engine of innovation and change that companies urgently need.
HBR editor in chief Adi Ignatius sat down with Joly, author of The Heart of Business: Leadership Principles for the Next Era of Capitalism
(www.amazon.com/Heart-Business..., in the fifth episode of our new video series “The New World of Work,” to talk about:
• Making meaningful purpose a genuine priority of business operations
• The “human magic” of empowered and self-directed employees
• Admitting you don’t have all the answers is a sign of strong leadership.
By putting people at the center of your company’s purpose, Joly says, we “start with a declaration of interdependence, where you embrace all stakeholders.”
This interview part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, Adi will interview a leader on LinkedIn Live - and then share an inside look at those conversations and solicit questions for future discussions in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up for the newsletter here: hbr.org/my-library/preference....
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[@Mik01ist]

Leadership moment, inspire/empathy, hope isn't a strategy, strategy is execution. Great discussion. HJ led that turnaround in an amazing way

[@victorwang727]

Genuine leadership in this new era

[@SafiullahWasiullah]

Always wait for the new episode.

[@Kris-ij7mc]

Enjoyed every moment, thank you!

[@AviatonX]

happy to be here

[@breaktherules6035]

EXCELLENT discussion! THANK YOU so much!

[@SuperStar-mj5it]

journal likhna tan dekh reha video nhi chakan v na

[@marx769]

This was great! What a smart man. Hopefully, his successor was able to learn from him

[@trevontex]

Nope she did not, went the complete opposite way. 😂

[@jgg204]

@@trevontex yep it's true she is destroying everything he built up.

[@SanjeevKumar-hs6gp]

BestBuy does not treat its employees well.

[@trevontex]

Yea cause he's not CEO anymore it's "Halle Berry"

[@mreshadow]

.... anymore

[@trevontex]

As a Best Buy employee I can only speak for myself , but you are missed. They're overworking , underpaying , and firing everyone. I lost all faith in bestbuy since you left. Employee since 2014

[@mreshadow]

2008. I've seen a lot in my tenure. I feel like his leadership was the best during my time. CB on the other hand seems like she's actively destroying everything I love about the company.

[@greghubbard2719]

Corporate garbage