Former FBI Agent Explains How to Negotiate | WIRED

[@semoremo9548]

I've heard therapists also use silence a lot, because if they remain silent while you think you're "done" telling a story, by seeing they remain silent it makes you nervous and you keep talking, adding to the story, to fill the silence. It's a very clever thing, and I've heard it also works with kids/adults if they're trying to lie or omit parts of a story. So basically if you want them to keep talking, stay silent.

[@mystery6411]

Lol, if i find myself talking to someone who does that I'll just throw question to get him to talk.

[@arodvaz1870]

@@mystery6411 or just go away. What a boring person.

[@jlt2693]

Lawyers do that also

[@colonelradec5956]

ive had doctors do that. alot of them do. i also go silent lol.

[@sakuranovaryan9261]

@@mystery6411 sameeee.

[@ClaudioBOsorio]

Wired please keep bringing Joe. He's very good. We could sit and hear this man for days.

[@tehpuglord4006]

Joe mama

[@wilfredv1930]

yes

[@ClaudioBOsorio]

@Jon Esser shh

[@LunaELugo]

He has a book "What Every Body is Saying" he narrates it on audible

[@ClevelandLeah]

Agreed!

[@garymc1105]

The lenses of his glasses are *so* clean and pristine. Not a single scratch on them.

[@katacutie]

He has enough money/care to wear good glasses... So?

[@ClaudioBOsorio]

Guy is probably rich. He also cares about his image. He does what he preaches... it was actually his job to do what he preaches about

[@unknownuser-fv2lq]

@@katacutie take your negativity away and go sit in the corner alone like you do in school.

[@sucyshi]

I imagine it's standard procedure to thoroughly clean their glasses before the interview just as it's common for someone to come over and dust off your clothes before an interview like this. But I don't actually know, pure speculation

[@mark-ish]

@@unknownuser-fv2lq you can sit in the other corner and reflect on your rude comment.

[@MythopoeicNavid]

Chronocity and silence. I wish we had more of this in actual classes about negotiations and dealing with toxic people. That's a great way to deal with aggressive and toxic people.

[@ilyaibrahimovic9842]

"Observe don't absorb" - Ross Rosenberg, addictions counsellor with a KZbin channel about narcissistic abuse

[@robertr510]

*Chronicity

[@drawingmomentum]

@Mithilesh M maybe a well timed bathroom break might interrupt just enuf to feel like silence. I know how irritating it is when someone can't finish the talk bc they have to pee.

[@itsalorikatpnw]

@@ilyaibrahimovic9842 perfect!

[@peppermintgal4302]

No its not. Manipulators regularly pass right by this kind of scrutiny because its hogwash. Meanwhile, FBI agents like this put people with tourettes away in prison for... having tourettes. They don't know what they are talking about. It's a literal scam, it was thrown out of psychology by Popper's Criteria, (alongside Freud, Jung, and any number of other subpar disciplines,) and it's why so many people the US put in Guantanamo Bay were innocent, (and probably why the US had so much bad intel that they were dropping bombs on hospitals and weddings. Turns out, wearing people down is a great way to get innocent people *to lie to you* in order to get you to stop.) (Also, contracts made using this tactic are leonine by nature, they should be void by default, because they impair best judgment, preventing a true meeting of the minds.)

[@f-35alightningii79]

“Oh come on, how bad can meeting the family be?” Her dad:

[@mark-ish]

Bring your lawyer.

[@warpartyattheoutpost4987]

Her dad: F-22 @65,000

[@aagantuk7370]

11:48

[@GirishVenkatachalam]

Not if my your family is narcissistic like mine

[@pleiadesluciernaga8877]

“I voted for Brandon”

[@ItsJoKeZ]

big fan of this magical bald man and his wizard words

[@MrKhan-gs8cw]

I'm just here before this comment blows up

[@obyx8044]

@@MrKhan-gs8cw +1

[@kaymarham5486]

How about we call him 'Joe Navarro.'

[@Arachnoid_of_the_underverse]

@@MrKhan-gs8cw Kirk: KHAAAAAAAAAAAAAAAN (Sorry couldn't help it)

[@thatcrowkiddraws]

@@Arachnoid_of_the_underverse I understood that reference.

[@sachinardao3777]

1.Plan to succeed 2.Negotiating allegiance(engagement & transaction phase) 3.Chronicity & silencity 4.Entropy (let them vent) 5.Negotiations

[@tadiafoster4460]

Thanks

[@malachite072]

Also talking over the person works, blaming them, passive aggressive language and behavior, excessive nonrepetitive persuasion. Sometimes entropy sometimes the other.

[@curse4384]

This is the only man that knows where his girlfriend wants to eat at

[@jacobgordon2707]

Under rated comment

[@bokiNYC]

😂😂😂

[@sandy89107]

Funny 😆

[@DLCS-2]

He is married .

[@JiihaaS]

@@DLCS-2 ok but we are talking about his girlfriend

[@carminemartino1197]

the fbi, cia and secret service guys are so interesting to listen to

[@MrKhan-gs8cw]

I'm just here before this comment blows up

[@jeserthe9402]

So interesting , but i really would hate having knoledge that someone i know is an fbi agent , u never know when they tell the truth

[@mftmss7086]

yas these are my favourite terrorist groups 😍😍

[@sunimod1895]

Yes to listen to, so interesting to listen. Listen...

[@carminemartino1197]

@@sunimod1895 yes, listen

[@dondon-wg9ft]

I am a high-school teacher, this man is the best teacher I have ever come across. If he were a teacher he would compel students to behave and learn by his demure, logic , professionalism, preparation and command of the subject. No student would successfully be able to undermine his presence and control of the environment.

[@TheMarriedSouthernPeaches]

Not surprising that planning and engaging with the individual are the most important parts to negotiation. These tactics remind me of the same principles used for a successful presentation in front of peers.

[@MrKhan-gs8cw]

I'm just here before this comment blows up

[@johaunusguttenburg3846]

This video is pretty much comm 101 summed in 13 minutes.

[@haydencassidy9536]

I'm just here before this comment doesn't blow up.

[@unknownuser-fv2lq]

@@MrKhan-gs8cw lad. Get a grip

[@unknownuser-fv2lq]

@@MrKhan-gs8cw more chance of you blowing up if you ask me.

[@anonymousvine4105]

I like the evidence based reasoning for why it’s not good to get too angry or emotional during negotiations. It tires you out and reduces your ability to process information (which is critical for that engagement phase).

[@peppermintgal4302]

Well that's true, but if you try to apply that principal to manipulate others, you will get false confessions much more often than true ones, in part because any real manipulator will apply these principals, and most innocent people will, after enough stress, try anything to get rid of the stressor.

[@barbararipani1331]

Joe Navarro is brilliant. As a therapist I have recommended his lectures and videos to so many people.

[@anonymous-kv3vg]

i just reading his book '3 min to doomsday' this old man is legend in his profession and have a lot of knowledge which can be learnt...big fan

[@vesper9547]

I was going to leave this comment that whether he has written a book yet? But thanks... you answered.

[@ScottMurrayBestFamilyCars]

Joe Navarro always gets what he wants for dinner. Car dealers give him *his* best price. Highway patrol offers him a refund for speeding.

[@RogueAtom_1]

He will never be Jimenez though!

[@sandy89107]

🤣

[@yourplaylist4538]

Never be PUTIN tho

[@craigmiller45]

YES HE IS THE WORLDS "MOST INTERESTING MAN" 🤣🤣

[@Max_G43]

He has the speech and charisma maxxed out

[@Forgiven313]

Wow what an incredible amount of control! To sit there face to face with someone who hurts kids in that way, and to maintain control enough to even speak to him at all let alone in a calm and strategic way... AND succeed! wow wow wow so impressive!!

[@Lyrielonwind]

Remains me of Criminal Minds or The Closer.

[@Chainsaw-ASMR]

Imagine having this guy as your father-in-law?

[@jimmyhwang9687]

That is the one dinner I wouldn't want to be at

[@1Live2Love3Thrive]

negotiate my way out

[@centurion756]

Just imagine you taken the omerta oath

[@ChuckFarlieSeesAll]

That would make a good movie.

[@user-tq3rr8vy2w]

@@ChuckFarlieSeesAll yeah, ‘Meet the Fockers.’

[@stevelenores5637]

This is pure gold. These methods can be applied to almost any type of disagreement.

[@mariojanaf5474]

no, it doesn't...it cant...maybe 30%...people are not rational all the time... mentally ill people, some sociopaths, and most psychopaths are not... if you have an average IQ criminal, it can not apply... negotiation is a two-way street - it's a reason that most low-ranking criminals get a full pardon to testify against the boss...

[@stevelenores5637]

@@mariojanaf5474 Nothing works 100% when it comes to human behavior. I suggest Chris Voss's book "Never Split the Difference" for a complete treatment of FBI negotiation techniques and how to apply them in real life situations. The more you know the better your results will be. Still don't look for guarantees when it comes to human beings. If you get it 70-80% right you are by far way ahead of others who get it wrong most of the time.

[@mariojanaf5474]

@@stevelenores5637 Please do know that these negotiations are often by legal teams... Usually, they trade something for something. Those kinds of cases are nothing to all crimes dealt. Here they glorify something hard to get. Like all cops, real crime fighters, they picture something that does not happen or is rare.. If no evidence, or with evidence, the defense will instruct not to talk. Coz you can't tell anything it will help you as the prime suspect. One is a book, other is real life.

[@petechau9616]

I knew someone who was involved in criminal activity, small time stuff, and he told me never talk to the cops not even when they want to engage you in innocent conversation.

[@loiaunbelievable9634]

This in combination to JCS channel is just perfect. You can see all Joe is talking about in practice.

[@MinorKey135]

I enjoy JCS and I totally agree! If anyone likes seeing interrogation techniques broken down and put in action, his channel is one to view.

[@elisa.r.g]

JCS is amazing. Have you found his second channel?

[@MinorKey135]

@@elisa.r.g I didn’t know he had a second one! What’s it called?

[@elisa.r.g]

@@MinorKey135 J C S Profile pic is a cat!

[@MinorKey135]

@@elisa.r.g Thanks!

[@ilyaalexandrovich917]

Ah, yes, the negotiator.

[@RH-uf9il]

I was searching for this comment

[@ilyaalexandrovich917]

You answered improperly, dew it in right way. (not the Jedi or human way)

[@rockstahh5708]

@@ilyaalexandrovich917 ruined

[@somegenericscpnu-7soldier270]

@@ilyaalexandrovich917 A BATTLE DROID walks to GENERAL GRIEVOUS and hands him the JEDI'S lightsabers.

[@salt_factory7566]

You’re shorter than I expected.

[@MythopoeicNavid]

As someone who is still learning the finer parts of linguistics (and often teaching the less finer parts), I confess this guy can teach and train discourse analysis.

[@duewhit310]

Science and Sanity by Alfred Korzybski (1933)

[@dillonseals6574]

It's amazing what showing some decency to indecent people can do.

[@traildoggy]

Imagine being his kid and trying to lie to him about your mischief "Let's go through this one more time. You say when you got here the cookie boxes were already open and the dog was eating the very last one..."

[@Lyrielonwind]

😂👍

[@prtygrl5077]

All are bu!llcr!ap what he says. Watch "NewYork 2009" Indian movie, about USA Interrogation tactics. You'll get the real face of them 💩😂.++.

[@gradypicinich2404]

"... so it's about proceeding incrementally, assessing him, watching his breathing rate, watching his blink rate... were his knees weak, were his palms sweaty? Was there vomit on his sweater already, mom's spaghetti? And after an hour, I'm understanding him better."

[@ronin123958]

Word!

[@zaidnava7200]

I knew someone would made the joke but this works too good

[@gradypicinich2404]

@@zaidnava7200 you have good taste, my friend

[@TheRhythmOfLife1972]

....approximately @ 10:48 you paraphrased what he was saying and added a tidbit but I was just there.... How many times did you rewind to get this right? Have a meeting now do I'm going to see if I learned anything.

[@gradypicinich2404]

@@TheRhythmOfLife1972 lol I just rewinded it once and paused at various increments. I am making a reference to Eminem's "Lose Yourself," which is common in meme culture

[@alexblaze8878]

As the lawyer in the viral video states again and again: “Don’t talk to police!”

[@yes2day100]

And yet, so many do. Very often the arrogance of narcissism takes over and they think they can outsmart everyone.

[@keithjohnston5936]

@@yes2day100 I agree. And maybe you can outsmart Det. A. But they have a whole alphabet of detectives, and only one has to be a little smarter than you, then it’s time to buy a harmonica and start learning some old Jesus songs.

[@yes2day100]

@@keithjohnston5936 I know. I've seen dozens of episodes of 48 Hours and I am always amazed at how they rehearse their interrogations, and send in the detectives according to who they're dealing with, and switching up detectives when one detective's style isn't working. It's truly inspiring. And I'm glad they can do this, because on that show they're dealing with homicide, and they need to get these people off the street.

[@melanatedone8655]

SAY IT AGAIN for the one's in the back.

[@halogod0298]

Don’t commit crime

[@MythopoeicNavid]

The entropy tactic, letting the extremist person vent out over and over and over again? That... sounds like a life hack in conflict management. Not just for therapy but in everyday scenarios with family members. Letting the other person vent and vent and vent and still sticking to what you want out of it.

[@tangogrrl]

It sure works for buying a car

[@elenircezimbra5153]

Yes! Let them talk and do not interrupt, this way you are in a position of power.

[@MythopoeicNavid]

@Gen Isis Sounds like those people have unresolved problems and/or are just being plain toxic and gaslighting. No one should accept abuse and if there is no healthy adult communication then that needs to be addressed in more mature and adult ways. Frighteningly true but CHILDREN sometimes display more emotional maturity in communicating their emotional needs than adults do: "I'm scared! Help me!" Something adults should admit more. "It's okay if you feel angry, just don't hurt anyone." Both things said by actual kids i've heard and who have their basic human decencies still intact.

[@williamlee0]

You may underestimate the afflicted person's stamina most severely. I was subjected to a colleague's rancorous anger in a small workspace - generally the topic was a despised former spouse - for five years. I left nearly two decades ago, but I reckon she's still going.

[@prtygrl5077]

All are bu!llcr!ap what he says. Watch "NewYork 2009" Indian movie, about USA Interrogation tactics. You'll get the real face of them 💩😂+.+.+.

[@gl3618]

Best training i had in the military were situational awareness courses taught by agents or prior LEO'S. Learned a TON about singling out leaders and subordinates, tactical questioning, body language and attentiveness and surveillance methods and key points. I find mimicry to be threatening outside of a close friend or well known associate. It tells me one of two things is going on, either nothing at all, or that person is paying more attention to me than I am comfortable with, and I need to figure out why. It is the same situation as the car in front of you or behind you moving across the lane in the same manner as you. They are paying a lot of attention to the back of your vehicle so unintentionally they will move around the lane as you do. Same thing g for idiots who scoot towards the center line when you pass them, they are paying attention to you and not the road, and anything in their control gravitates in your direction. Abnormal movements and such show that someone's attention is either off key or stuck on something as well. CELL PHONES WHILE DRIVING prove this as idiots swerve across lanes to see if Karen wore her red dress last night. It is hard to divide your thoughts between observing an individual and ensuring you act natural. So, when someone is watching someone closely, they often mimic their movements. Leg crossing, hand placement, direction of the feet...all signs that show what a person is paying attention to, especially when a leader is around.

[@gl3618]

@Gen Isis aw thanks

[@bobbrian6526]

you can have fun with mimicry if you have a manager who uses that technique with you - see if you can make him/her do a very slow macarena

[@fleetwood7538]

This dude reminds me alot of my theatre days. Action: is your job on stage... what are you trying to get them to do, or trying to convince them? That's your job? Tactics/ tools: plan/ tools. Conversation/ battle: engaging the scene. How you assess, engage and process each.... you connect and understand. Hardly difficult if you can think well on your toes and are quick witted

[@mason7028]

A big factor in negotiation is recurring occasions, none of these can be implemented where you need to constantly negotiate for bigger or better concessions during the course of time. Then you need to come up with a plan that respects fairness and long-term relationships.

[@princetonchia1285]

Joe Nevarro to his superior back in the day: *You were right about one thing, master: THE NEGOTIATIONS WERE SHORT.*

[@litkeys3497]

If you end up on the wrong side of an interrogation, DO NOT ATTEMPT TO NEGOTIATE BY YOURSELF! Give only your name and address (which you legally have to give) & then say "I am going to remain silent and would like to speak to a lawyer." AND THEN SAY NOTHING ELSE. Per Edwards v. Arizona (1981), questioning must STOP upon request for a lawyer & cannot resume until one is provided.

[@studentofsmith]

It's the same where I live. Name and address only. You don't have to tell them if someone else lives with you, your date of birth, if you have bond money or anything else they might ask you. Name and address only. In addition to, "I am going to remain silent and would like to speak to a lawyer." it is also useful to memorize the phrase, "I'm not resisting but I do not consent to any searches." and "Are you detaining me or am I free to go?" Protip: If they threaten to get the drug dog do NOT say 'Fine." or "Okay." That could be construed as you willingly waiting for the dog. Instead ask if they are detaining you. It lets them know that the clock is ticking. If it takes too long for the dog to arrive your lawyer might be able to get it thrown out. Also, if they are going to search you (legally or illegally) and you have something on your person that could harm them while conducting the search, for example something sharp that could poke or cut them if they grab it, you do have to warn them.

[@alphonsusho8962]

It’s one thing if you commit a petty crime, but it’s another if you commit a felony and think you can out interrogate a interrogator. Seen so many interrogation vids where they simply could’ve just gone with the lawyer but instead decide they think they can lie their way out. Majority of times, if you are sitting down with an detective in the police station in a small room, and they read your Miranda, they most likely have the evidence against you, they just want you to admit for an easy court case.

[@savethedandelions]

my favorite recurring guest, Wired!

[@Lazyassindigo]

I almost confessed to my crimes just by listening to him lmao

[@haxxter]

😂😂

[@simon_fox_youtube]

What crimes? Want to tell me more about them?

[@sazidrahman5825]

Please deliver yourself to the nearest FIB office because we can't get your location

[@Yum_Yum_Delicious_Cum]

Look the entire comment section hates you right now for not telling the crimes, But not me I'm the only one who tries to understand you, so could you help me out too? What where these so called crimes?

[@prtygrl5077]

All are bu!llcr!ap what he says. Watch "NewYork 2009" Indian movie, about USA Interrogation tactics. You'll get the real face of them 💩😂+.++.

[@Dallasgeri1]

0:17 Amazing! He said all that without even moving his lips 😮

[@kvetch23]

We need a JSC/Joe Navarro collab stat

[@panagiotisbotonakis2349]

you mean jcs??

[@kvetch23]

@@panagiotisbotonakis2349 exactly!

[@usagithebunny]

It’s 4am here and I’m listening this mighty man’s wise words just in case if I ever get to interview by an fbi agent...

[@rohanbatra69]

I used his tactics for a raise and now I’m the CEO of the company

[@mokshaggarwal1022]

When is he starting his KZbin channel we all need it

[@citizenblue]

Have you checked out The Behavior Panel? Highly recommend

[@BartAnderson_writer]

What if you have an ongoing relationship with the person you're negotiating with? It changes things. Usually the relationship is more important than the particular issue.

[@paolagrando5079]

It depends what you are negotiating?

[@samanthachurch]

Is it more important to the person you're negotiating with? If not, then you shouldn't have to give in. They would be willing to give up. If it isn't, then you need to be willing to be as single minded on the issue at hand as the person you're negotiating with.

[@101jir]

7:08 After going for over a year writing a dystopian story with one part added every 2 weeks or so, that experience led me to believe comic relief doesn't exist just for the sake of the reader: without it a story can become extremely draining to write if the material is too heavy (mine dealt intensely with themes of slavery)! I really think one major part of comic relief is just so the writers can avoid burning out. This seems to add credence to that belief.

[@__-lj3cj]

Link when you’re done with it yeah 👍

[@101jir]

Okay... each time I come back to this comment, the post with the link isn't there. I think it is being misidentified as spam.

[@__-lj3cj]

@@101jir :(0)

[@101jir]

@@__-lj3cj I'll see what I can do, maybe I can add some spaces to get it to post.

[@jordanalexandra7678]

Watch handmaid's tale women held captive to make babies for the elite and traded like cattle and publically hanged and reading is illegal. That show made the bridge that connects diff cultures so everyone understands the layers psychological, submissive roles, stolkholm syndrome etc handmaid's tale shows how it would feel to have everything you know id values stolen and left alone after every move is made strategically to oppress and take your power. Read 100 books on topic before writing one as and use words of power. I leave my writing for a few years and reread to hate what once sounded amazing we need writers to change the direction and first we need a good audience to receive our stories. Young ppl today are so obsessed with material and status they often want to read something that captivated the hyper brains we have write your topic in a way it's never been written in a way that the reader feels excitement desire malice misery and make a dent in the universe of literature. Send me what you got!!!

[@parsaautomatica]

Give this man his own Masterclass so he could teach us his tricks and moves about negotiating.

[@zackklapman3569]

There’s a good MasterClass about negotiating, taught by a former hostage negotiator.

[@nikhilv2207]

Joe: Where were you? Son: I was smoking joint. J: Listen son. Before I'm your father, I'm an agent. I want you to help me to help you. S: *sobbing* sorry dad. I was studying in the library.

[@gynt5938]

Operation "Mom buy me a the new PS5" is a go

[@General-jk2qz]

Negotiation: It has 3 main parts: a- Engagement b- Allegiance c- Transaction 1- Prepedness: Planning, prep, every angle, I mean to find out who is your audience and the choice and speed of words. And rehearsing. 2- Allegiance: Be familiar with them by mirroring their behavior. There are only two options, confess and cooperation. The later one is better. 03- Transaction: What is the substance? Remember transaction helps in the allegiance. If the other side knows what they are going to negotiate they will cooperate. Chronicity: Circadian rhythm and sugar levels affect resistant levels in individuals. And chronicity is defined who controls the time is in the charge of the negotiation. And bye tiring time, you win the negotiation. Silence: Use tactical silence to force them to make abrupt decisions. Venting: Let them vent and they will wear out. After that commerce start the negotiation process and they will table cooperate. Remember use cautious words, do not use provocative language.

[@Rubiastraify]

We need a "Joe Navarro Explains..." Channel!! This guy is fascinating!

[@canadajim]

These interviews are fascinating.

[@audraeden8923]

And, test of time. When they have done these patient, predictive techniques …it works. Easier on everybody. Less stress. Fascinating material, should be better known. Should be "required reading" for police officers, too.

[@elberethreviewer5558]

Note to self: If time or silence is in play. Stay quiet and wait. Got it.

[@sousous31]

I searched up how to negotiate so i can learn how to get better prices at the food market but I really like this guy. He’s very articulate.

[@arches_aviation8584]

7:18 Very smart. That's a great way to tell if somebody is sus.

[@loisenolp4746]

I love this man! If he interviewed me I would probably admit to things I didn’t do.

[@taylorbledsoe6090]

You realize that's not a good thing, right? People have been imprisoned wrongfully for just that.

[@Lyrielonwind]

😂👍

[@Sanjovalentine]

This works, people. One time I negotiated a free sub sammich in exchange for my girlfriend’s dog. Transaction game on point!

[@marko3254]

Brilliant, gonna take a note for later use!

[@bokiNYC]

😂😂😂

[@yuris6125]

Did the exchange happen at the same time or you gave the dog first? 🤣

[@NN-fz4pd]

Brilliant! I’m gonna do the same with my boyfriends ps5

[@CyydTheBonelessBundoc]

1. Plan to succeed: Write specific objectives, choose your words, think of the audience, anticipate, and rehearse. 2. Engagement: Mirroring and synchrony, Emphatic model of social interaction (Understanding them): Information gathered before and during, where and surrounding, goals and objectives will be initiated. Always assess, and identify the best way to engage, and the best way to transact. 3. Chronicity: Time domination. The best time to act. 4. Venting: Let them vent again and again. They'll wear out eventually and you will be at an advantage. 5. Negotiation: Deal with your own emotions (Assess yourself first), assess his overall body language to act accordingly and communicate effectively, establish rapport,

[@markoraimius4339]

I taught sales training for 20 years. Specifically how to handle the customers objections. Same principles apply.

[@90sretrokid]

Something about this guy, I feel like I could sit down and listen to him speak for days.

[@sandrasandymanning4354]

8:30...Joe picks apart a suspect...brilliant! 👏👏👏

[@stefanosantamato4456]

I appreciate there is almost no music in the background of this video

[@enpi2128]

Mr.Joe you are really incredible inspired teacher. I've been enjoying each of your videos.

[@I.am.here.I.think-01]

He's brilliant. Thanks for sharing your knowledge !

[@angelinak.4868]

I would love to see a movie based on this man's life. He's epic.

[@legom8149]

I’ll use the negotiation preps as my framework for papers this school year, they seem effective, I hope😅

[@susanwagener5953]

The way he speaks allow one to memorize every word he speak. cool and collected love that

[@colinstu]

It bothers me that he sat down without unbuttoning his suit. And then I discovered that later on he unbuttoned it yet the clips are mixed together!

[@Millerguy]

My Yes oplol

[@Kuraushi]

I wouldn't put it past him to do it on purpose if he could read a person by their reaction to it

[@Iksvomid]

Underrated comment.

[@unknownuser-fv2lq]

Go outside

[@mark-ish]

@@unknownuser-fv2lq you're a sad lil individual. Make a nice comment for a change.

[@Jacobbb4life]

I am about 5 minutes in and these concepts are incredibly basic. ALTHOUGH very useful

[@jeffrooow]

Public service announcement: the second law of thermodynamics only applies to closed energy systems. Anger dissipating might mimic the second law of thermodynamics but this effect is not caused by it.

[@simplifik]

You are so smart!

[@jeffrooow]

@@simplifik not really but it's being misuesed enough as it is. No need to add to it.

[@simplifik]

@@jeffrooow Misuse? Your comment is the first and only time the second law of thermodynamics is brought up

[@jeffrooow]

@@simplifik It's literally being used in this video. Also it frequently gets used in apologetics and in pop-psychology.

[@simplifik]

@@jeffrooowI’m confused. Can the concept of entropy not exist outside of thermodynamics? I want to understand your point of view.

[@vspatmx7458]

I once negotiated hard and got to keep my life, In return for feeding the person a life time worth of food and a place to sleep every night in max security.

[@qwertyrobin869]

Nice one, Daddy VSPA!

[@2triangles]

I’m kind of dumb because I don’t get it the riddle. Please explain?

[@markramos4795]

@@2triangles basically he arrested him after getting him to confess

[@2triangles]

@@markramos4795 ah. Thank you!

[@imho2278]

Marriage?

[@ar2_]

His boss know he's a master negotiator. Just thinking how his boss would deal with a salary hike negotiation with this person as every point may seem correct or said to manipulate psychology.

[@aaronjennings8385]

Nicely put, frankly. Find the humanity in these friendless people.

[@ATGG]

Ah, this might be the smartest person I've met.. Great Respect for Mr. Navarro. Great man. Great Books. Highly intelligent. I'm actually honnored to watch him here for free..

[@relaxationmusicsanctuary3664]

I feel like being at a lesson in intelligence techniques and strategies. Very very interesting. Thanks

[@jonathanjollimore4794]

The best way to interrogate people is not to be cruel but try to understand the person you're interrogating gain their trust if you can. And like you say just keep chipping away at them until they eventually crumble

[@choosun-hui2683]

I own his 2 books👏👏 This man is one of my saviors!!!!!

[@Aiyan777]

Life itself is a negotiable funnel of marathon! Body language is super useful since people that talks with their hands tends to be intelligent. This gentleman is a great storyteller.

[@acacsstudyinchina2814]

Very informative , thanks to Mr.Navarro sharing his knowledge!!!

[@muhammadamirasyraf5728]

These fbi, secret service, cia guy was really interesting to listen to. They're pouring all these valuable knowledge they have. Theyre so good at manipulation.. wait... What

[@bch5513]

Makes sense. A lot of people you encounter that are initially that are "arseholes" are pissed and didn't just get there immediately and if given a chance to vent and calm down will become "more" reasonable.

[@vinayakpraveen2980]

i wonder how he asks for a glass of water or random simple stuff, jokes apart.... this was amazing!

[@joytalledo790]

His daughter must be lucky to have dad like this💖

[@prtygrl5077]

All are bu!llcr!ap what he says. Watch "NewYork 2009" Indian movie, about USA Interrogation tactics. You'll get the real face of them 💩😂.+..++

[@dingle2987]

Wear them out until innocent people make a mistake and can be found guilty.

[@Lelldorin84]

Use mild psychological torture methods to slowly convince people to admit to crimes they never committed.

[@ferminparra1725]

torture them in a prison at cuba

[@leon1san]

@@observe_and_purport careful on that edge

[@TheRealMikeMichaels]

@@observe_and_purport small hatter

[@aMaeChicdoParquinho]

You worked to heal a nation of hearts!! Thank you for both lessons!!

[@Meekahel]

I need more of him!! Please!

[@katja6332]

I like how he explained around min 4 about the engagement phase before cooperation will take place in the transactional phase. That's exactly what many people are doing wrong by being too hostile and dominant. You have to come across as confident, not hostile nor dominant. Just let them vent, so true. Works well with Professors as well. I always let them vent until they grew tired. Let them vent until entropy takes over. And then say "this is what I can offer, that's all". I did this intuitively in my job and it's nice to see that there's a method to this madness 😂. Now I know why my boss picked me for the job.. And I can definitely say YES to the planning/preparation part and being prepared which words to say and which to avoid. Because they will judge every sloppy mistake and either tear you apart or shut down. I had to interview people on very emotional and personal matters for my research and you try to have them cooperate to open up and help me what I want to know..

[@abramneitling4204]

This guy is a genuine hero

[@franku5099]

This is how I feel every time I go to a car dealership.

[@infinitemonkey917]

It's a bit easier to negotiate when you have a badge, a gun and the U.S. government behind you. Still interesting though.

[@infinitemonkey917]

@@jenniferhuang3396 Well yea, but the vid implied that we can apply his tactics to negotiating anything, including mundane things.

[@reeseruss]

Well that’s obvious, he’s just providing useful advice that can be applied in all forms of negotiation. I don’t really get the point of saying that

[@reeseruss]

@@infinitemonkey917 I only think an idiot would think that, dont think it’s necessary to specify

[@infinitemonkey917]

@@reeseruss I think it's ridiculous you are so butt hurt by a rather innocuous comment.

[@reeseruss]

@@infinitemonkey917 well I was never really upset. Honestly pretty emotionless when I said what I said. I guess I definitely sounded aggressive, and I wasn’t trying to insult you or come off that way

[@stevenhorton8604]

I've met this guy four times at three separate jobs. He must have seen half the world by now.

[@ericssmith2014]

Or he's on to you...

[@ellyvandalen9793]

Wired. I LOVE Joe. This topic is incredible.

[@ammarahrais4546]

When this video started i thought Jordan Peterson was speaking

[@acspicer]

It quickly dissipates once you realize the speaker is coherent.

[@ammarahrais4546]

@@acspicer truer words have never been spoken LOL

[@Happy_Spatula]

Lol! I'm listening on 1.75 speed and you are right!

[@WordDefinition]

Superior skills. I am joining FBI when I grow up. Very intelligent. My Idol.

[@Zerpersande]

Summary… 1- Don’t talk to the police 2- ESPECIALLY don’t even sit alone in the room with this guy

[@mariojanaf5474]

depends...but he's not so tough..just give him useless known information...be cooperative..not take suspicion to yourself...if you are not a prime suspect...play him...but not too much... cops are all the same...this guy is just trained...

[@Lyrielonwind]

And never accept a beer 🍺😂

[@mariojanaf5474]

@@Lyrielonwind lol...i just cant - not to pass....its my life rule - don't pass any free drinks - I'm made that way....you Know "this is the way"....

[@toasty6570]

Please do how to do "advanced interrogation" techniques next ;)

[@renleo2836]

Watch this before went into the room: "Okay, I got this." Went into the room: "Boss, I need a raise, here is why I..." "No." "Okay thank you." Went out of the room.

[@MythopoeicNavid]

You went straight into the transaction stage dammit! You forgot the buttering and assessing and proposing for engagement or whatever the heck those other two steps were.

[@VestinVestin]

_"Boss... I'm probably the only one in this company who doesn't hate you."_

[@pedtrog6443]

Wish I'd had someone like this as my dad.

[@Useless22]

They won’t tell you this, but all you have to do to stop an interrogation like this is to plead the 5th or say you’d like a lawyer.

[@asmrbully6980]

Wat

[@halogod0298]

Criminals are usually stupid, so I’m glad they don’t know that

[@quantumzoflyne]

And now, as a Physicist, I’d like to understand better, how exactly would entropy (brought up in his argument) explain the dissipation of negative emotions…

[@gauravgill2008]

This was incredibly informative

[@audraeden8923]

When JN described meeting the person and mirroring the activity….I immediately thought of Monty Robert’s…he joins up with the horse. He’s been elected to be boss just that quick. Robert’s says what the horse is going to do next….never fails.

[@d1c186]

wow l haven't thought of him in years thank you l will want go back and re-read him, a old horse lover

[@audraeden8923]

@@d1c186 See his entries on YT. He is amazing.

[@waywardsamurai667]

This guy need to react to interrogation footage, may be make a colab with jcs criminal psychology

[@Cookie-kk9dc]

I think that getting through to anyone requires intelligence & most of all patience. I'm always amazed that people fall for the good cop bad cop thing. Joe here is charming I could see where he could do good cop very well. In all seriousness he seems a man of integrity. 😁

[@sweiland75]

His pronunciations are interesting for an American. The way he pronounces "process' and "paedophile" are British-like.

[@caesar-dynastysports]

The United States is a huge country (in terms of land mass). There are dozens upon dozens upon dozens of dialects.

[@CJ2023Incognito]

He sounds Canadian to me 🤷‍♀️