Tim Hortons Franchise Drama and How Much Owners Actually Make

[@Carlsbaddest]

No more Tim's for us, coffee is NEVER the same, dark roast was usually burned/old, cups are garbage and leak, lids don't work properly, order was usually wrong even though it's JUST coffee, donuts are the size of quarters and flavorless, staff don't understand you at the drive thru because you're speaking English.

[@donaldnicol8415]

We call their coffee Tim Horton's Laxative.

[@photosbymiketm2461]

Not only Tim Hortons are no longer a Canadian Company they also no longer hire actual Canadians any longer either other than hiring people from India under the foreign worker program so Tim Hortons can save millions on cost of labour because Tim Hortons is able to pay these immigrants less than the cost of hiring a Canadian.

[@Possibilitiesrendless-vq6tz]

If Tim Hortons doesn’t smarten up, I don’t need to eat there. Don’t care what happens to them.!

[@emare7851]

My friend stop being so polite about it they’re getting worse by the second. The food is absolute trash and they charge an arm and leg for it

[@Possibilitiesrendless-vq6tz]

@@emare7851 just having to wait for someone’s pizza to get ready is insane! Let alone the prices of everything Elsie! Insane

[@mudpuppy318]

We have also boycotted Tim’s, their food and drink is terrible, really noticed a quality decline in the last few years and especially in the last few months.

[@mattp4079]

At T.H. in Buffalo, there are typically 3 within a 1.5 miles radius with 10-15 cars in line at each every morning. Their quality and customer service has steadily declined, with some stores closing early due to staff shortages. The chain was named after a drug-addled Buffalo Sabre who died in a high speed crash in Canada.

[@marklittle8805]

He was not an addict. He was however not too smart when he took painkillers with a drink or two driving to Buffalo from Toronto in his Pantera

[@DanielWOstler]

Tim Horton was a considerably better man than your flippant description. He made his name as a Toronto Maple Leaf, where had a big role in 4 (yes, 4) Stanley Cups. He was named to the NHL All Star First Team 3 times and the Second Team 3 times. His jersey number, 7, has been retired by the Leafs.

[@kevinsmith5318]

I wish Dunki Donuts would return to Canada. I wish Krispy Cream would come to Canada. I’m so fed up (pardon the pun…) with horton’s.. When they switched from baked in house to frozen/parbaking (what ever the hell that is…) I gradually began my quiet quitting of that formally Canadian downhill destined for extinction restaurant chain.

[@janstolk486]

i thought is was an indian company now . judging by the personnel .

[@glenn-ub3nv]

Exactly

[@Lambdamale.]

It is. Thats why we rarely go there anymore. Its now for them, by them.

[@Rentcollector]

TH has lost its mojo. Canadians are waiting for a competent competitor to enter the market such as Dunkin’s

[@FranchiseCityOnline]

Desperately waiting. Both in coffee options and politics

[@shealaking8557]

Dinkin's? Having tried that in NYC some time back, I'll pass. Federal government, agreed, time for a reset there.

[@Canadian_Networth]

Great point and idea! If Dunkin’s decided to come to Canada we would gladly convert over

[@Rentcollector]

@@Canadian_Networth even better a mom n pop coffee shop fresh made donuts n pastries

[@Dutchy-1168]

I’m Canadian and Dunkin’s never cut it for me …. But I’m now grabbing my coffee at MacDonalds

[@homyce]

Excellent video as usual. Thanks!

[@FranchiseCityOnline]

Thank you for watching!

[@marvkwia3973]

I used to go everyday and had a coffee and something else. Now I stopped going service is terrible smaller portions and higher cost. Plus you cannot win unless an app just stupid plus you earn a coffee on points then a win you need to buy a coffee to get free coffee very stupid.

[@johndefalque5061]

Owners have fiefdoms-the owner of all the locations in greater Victoria-he owned all 67 locations. No other franchise owner in the area-he shut them out. Tim's tends to do that more than any other franchisor. All the franchisees may need to unite to fight the evil consortium.

[@jjjones4982]

I haven't gone to a Tim Horton's for 10 years, I look at the line ups drive on to McDonalds to get my coffee

[@DDDD-pv7fw]

Used to be a decent place 10 yrs ago, now very low level no thanks! In downtown Vancouver a local brand called Breka has come up, and many of the Tim Hortons in downtown Vancouver have shut down!

[@MADMAX31367]

Theres lots of fresh double chocolate donuts buried in the sand at Wasaga beach? compliments of the majority of Tim Hortons staff lately... Smfh...

[@wesdowling1340]

Lol no doubt your right about this

[@geester2123]

Exactly !!!!!

[@Mrblackiechan17]

This was a really nice video, thank you.

[@FranchiseCityOnline]

Thanks for watching!

[@thomaslanguell7257]

I was in Bangkok 2 weeks ago there is a Timmys at the MBK mall!

[@lindaostrom570]

gone downhill since bought out by wendys and new canadians buying up franchises ..not clean anymore, sold our coffee recipe to macdonalds and shrinkage.

[@hoffwell]

We recently got a TH at Penrith, Cumbria, England. I'd never heard of them. It opened in a former KFC. Wonder if it's the same people switched franchise? Great video as always.

[@FranchiseCityOnline]

Thank you! I had no idea they were in England. Arguably an even tougher market than the USA - it will be interesting to see how they do.

[@LeonMortgage]

​@@FranchiseCityOnline Yeah my sister goes to them when she misses home. Apparently they're better quality

[@MaxximumRage]

They're owned by SK Group in the UK

[@sasquatchyyc]

I don’t go there anymore. Quality is garbage, food is tasteless and tiny and employees are cold. Bye Tim’s. 😅😂

[@gregoryshearsmith6774]

There needs to be a lawsuit against Tims for the B.S during C19 not allowing unvaxxed kids at camp ! How many vax injured kids are out there now !! I refuse to go in a Tims after their despicable policy

[@brando8086]

I saw a Tim Hortons in Bangkok this spring.. was surprised to see that

[@kirkreiglori2434]

Great info! I'm now based on the Philippines (formerly from the USA). Any ideas about specific franchise industry in the Philippines? You have an office in Manila? Keep in touch. - Rei

[@FranchiseCityOnline]

Thank you! Unfortunately not familiar with the Philippines business landscape so wouldn't be much help. Given the fact there is 3 feet of snow outside today I should consider opening a Manila office personally 🙂

[@Nutcracker2000]

Check out CBTL or Dunkin Donuts

[@JohnLohnes-om1yy]

Try Las Vegas. A shop on the Strip

[@Nicklan1961]

Tim Hortons has lost a lot of customer's sense becoming Restaurants, No longer a coffee shop unless you have a half an hour to wait to get your coffee

[@davealmer3803]

The royalties and leases staff costs and equipment are killing the average owner these days. Stores are becoming more takeout/drive thru and less seating inside. they re no longer just C&D's they becoming more of a fast food outlet with wraps chikn fingers soup and now pizza the staff needs to know alot. There are 2 within 10mins of my house and they often run outta stuff like eggs/bacon..etc so cant always get whatcha want. True story.

[@FranchiseCityOnline]

Great points - thanks for sharing!

[@kissingbanditt]

Timmys sucks. Born and raised in Canada. I only support American companies since they came and drove all canadian companies out with their superior customer service. Go to Lowes and then go to canadian tire. Then you’ll know what im talking about.

[@FranchiseCityOnline]

Yes but the high taxes and freezing cold weather are world class😒

[@kissingbanditt]

@@FranchiseCityOnline yes, very true. Thumbs up. Great video.

[@robertwatson6888]

Typical business mindset. Make money and then change things to make even more money = people go elsewhere.

[@hassanbazzi3545]

Very valuable information. I have seen your video on them back in 2018. I was very interested but they said they don’t have the storage and services to Florida. I think there products are top notch and most Canadians when they visit the USA they support the stores. Thank you for sharing

[@FranchiseCityOnline]

Thanks Hassan! It makes sense logistically they were probably staying closer to the border. Just checked their latest FDD and most are in NY, MI and OH, still none in FL.

[@runcoweezrun8143]

Hello there Mr. Edwards. Hope you are well. TH is more bogus than Dolly Parton's bogus Bustline.

[@FranchiseCityOnline]

Lol - my expertise has its limits

[@TheAtilla00]

The Tim Hortons lost when given to ownership’s to East Indians to Run it nearly all in Vancouver Surrey Burnaby Langley stores The quality dropped faster than bombs All employees become Indian students bad service I was eating 3 meals a day now not one cub coffee a day The last over 7 months 100$ on my phones apps the balance is still 38$ dollars remaining over 7 months

[@floriancarvalho4091]

As Dunkin Donut went down in canada ,Seems the same route as Tim Horton

[@piezoelectric627]

I could never understand why Tim Hortons is this big thing, the coffee is about trash. Always!

[@OneEyeBlinkn]

Nobody seems to remember Wendy's/ Scott's had there hands on Tim Horton and then Burger King now maybe MacDonald's has to buy them out to save them HMMMMM

[@pursaveer9027]

I don't cry about Tims, I just make my own coffee!

[@elliotbazuaye9855]

Thank youu! This is just what i wanted to know, j was seriously considering owning one, i just was among the naive people who sees the long lines and imagine the owners are making so much

[@FranchiseCityOnline]

Thanks for watching!

[@ill-fatedgamer]

I don't think anyone should be supporting tim hortons. its 2024 and not being an EQUAL OPPORTUNITY EMPLOYER in Canada is insane.

[@emare7851]

Tim Hortons food is like low quality jail food

[@ThrifterGuy]

McDonald's is hurting Tim Hortons in the coffee game as well since they bought Tim Hortons old coffee. Plus McDonald's got aggressive with their pricing as well so it's going to hurt even more as well.

[@peterdimaline9061]

They can all close but likely reopen as taste of india

[@FranchiseCityOnline]

Tandoori Tim's has a nice ring to it

[@tomb8232]

Use to go every day , I can't remember last time I was there

[@user-yg1dg6xm2g]

Those profit margins are going to shrink even more now that McDonald's coffee is 40¢ or more cheaper per cup. Plus, they offer breakfast wraps too now.

[@hehehe_6874]

Can you do a video on the Pizza Pizza franchise as-well as a newer brand called Osmow’s? Excellent video by the way.

[@FranchiseCityOnline]

Thank you! I will add those to the list. If you are a prospective buyer you can get custom reviews in 48 hours: kzbin.info/www/bejne/fnXVd5idirKGkKs

[@heck0272]

$2 billion dollar lawsuit.. that’s a lot of dough

[@robertmullins3176]

The boycott begins today !

[@shawnvanderdoes9823]

I live in WNY and we love our Timmy's. I have to agree there product quality how gone down significantly over the years. Coffee is the best thing they do. My kids do love there tim bits thou.

[@Jack-xh7nr]

They blew up in MN almost overnight then they went away just as fast.

[@whyisblue923taken]

Robert, you should avoid buying a coffee at an empty Tim Horton's lest you want to be manhandled by cops. Where is your KFC video?

[@FranchiseCityOnline]

In Canada it's getting "people-handled" by cops 🙂 KFC didnt make the grade so pulled it

[@ivannightly1919]

well it seems pretty profitable as the owner of three of them near me is sitting in a 5million house so

[@alainclvpentax8798]

It’s pure junk sugar stuff. I can’t call it food

[@pringlw]

Tim Hortons used to be great. It’s now trash.

[@NormanLor]

WELL, THANKFULLY WE HAVE THE 'NET WHERE ANY COMPLAINTS CAN GO VIRAL IN MINUTES. DECADES AGO ALL WE COULD DO WAS COMPLAIN TO OUR FRIENDS AND FAMILIES. I FOR ONE WILL SPARE NO TIME IN SHOWING THE WORLD HOW GREEDY AN OWNER CAN BE!!

[@ronaldcadiuex4009]

Kim hortons is not even canadian anymore

[@woody5109]

Tims was great until they were bought out by a US firm.

[@ChadLetourneaurhavoc]

Timmies suck now; servers can speak English most of the time. And they rip you off any chance the server gets

[@michaelurban1937]

I would not buy a Tim Hortons franchise. The company has left quality and service to fall behind to third world standards.

[@johnsingleton5054]

They sold to immigrants that have no clue how our coubtry works and have no idea how to run a business like this they should have had training alot of it Tim Hortons used to be anal about all rules they would clise you down. These people have no knowledge of these things maybe guce them chance to get the proper training . AND TIM HORTONS QRE SELL OUTS USED TO BE CANADIAN OWNED YOU SHOULD BE ASHAMED FOR SELLING . In our town alot of business have been taken over in same way and there not cutting it either shoukd be closed down soon tertible food and service. KFC is the worst omg its discusting. We have no chicken place antmore Mary Browns was taken over to then swiss chalet closed and we got chucks roadhouse lol. These people not too bright we already have 4 or 5 restaurants the same there not going to make it at least 3 will go under lol its small town and not enough people lol. Besides one eyed Jacks is the best and the people running it are well trained and the food is awesome .

[@drprogensteinphp3169]

I agree with what you're saying regarding selling franchises to just about anyone. Most of these immigrants are indeed clueless, and this is a large part of the reason why the customer service has declined. That being said, your comment is littered with spelling and grammatical errors. Is English your first language, or are you one of these clueless immigrants you speak of?

[@ronaldcadiuex4009]

Kim Horton's is garbage. Is lousy mcdonald's has better coffee

[@cdnrednek1027]

That's what happens when rich American corporations buy Canadian businesses !

[@jonirwin7316]

Tim's is not owned by a US company.

[@Justiceone88]

I boycotted for 2 years 🤮

[@runcoweezrun8143]

The only People who get sucked into Franchises are those who are Mathematically confused to the point, where they Religiously believe that they believe: 2+2 = 22 😁

[@FranchiseCityOnline]

Hey - we all own Franchises :-( kzbin.info/www/bejne/Z6rYn5Suj7CsfKc

[@runcoweezrun8143]

@@FranchiseCityOnline Well...."You" have an Honest Face so "Yourns" are "Legitimate"

[@DcrypTos]

Tim Hortons has fallen stop buying this garbage

[@edlinke2368]

dont care