FRIDAY Q&A | Nano | Pigment | Microneedling Neck and Hands | BB Glow

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Welcome to the Friday Q&A!
Penn Smith Skincare :)))
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My name is Penny and I am a Master Aesthetician in Portland, Oregon and I LOVE to share my knowledge, experiences and fun finds with you ALL! I work with a Doctor so I also have access to an amazingly wicked smart human to help answer questions when I don't have the answer. I have a genuine interest in all things aesthetic so nothing is off limits to discuss!
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Products mentioned in this video:
Sukoyaka Suhada Urea Moisture Lotion:
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Laneige Cream Skin Toner:
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Dr Pen A6 microneedling Pen
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Nano cartridges for the A6:
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BB Glow Starter kit
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Salmon DNA serum (I showed this. This was part of the BB Glow treatment I tried. I liked my end result but I think I might find a better serum without GOLD flecks in it (why? why do they put gold flecks in it??) Here it is if you want to check it out though:
amzn.to/310OrMZ
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Disclaimer: This video is not intended to provide diagnosis, treatment or medical advice. Content provided on this KZbin channel is for informational and entertainment purposes only. Please consult with a physician or other healthcare professional regarding any medical or skin related diagnosis or treatment options. Information on this KZbin channel should not be considered as a substitute for advice from a healthcare/skin professional. The statements made about specific products throughout this video are not to diagnose, treat, cure or prevent disease. It is important that you check labels to determine if a product is right for you. Before starting any treatment at home consult a health care or skin care professional to determine if it’s right for you.

[@tangella2607]

Yes, please do neck, chest and hands microneedling. Great ideas!

[@Lulu-kt6gr]

Yes! Has she done this?

[@love4ever155]

I can’t find a neck protocol,

[@lesliethomas7023]

Yes yes a video with the Dr. For micro needling for hair loss!!!!

[@MyLifeWendy]

I love Friday Q and A and thank the Dr for taking time to answer a question!! How Awesome!!!

[@Josephinesdaughter]

Thank you for sharing your knowledge, I love that your sincerity and I can tell that you truly care. ❤️ Linda

[@gertgerenser729]

Oh! I would love for you and the doctor to do an in-depth video on micro needling for hair loss! Thank you for sharing! 💞😘

[@maureenbouey]

I second that!

[@mari22]

Yes, please, would also love to see it 😘😘

[@anareich]

Love Dr A. Look forward to more videos with her. Thanks for all you do

[@MonikaBeautyandLifestyle]

I think your film set up is perfect! Very clear and crisp and the lighting is spot on. Great Q&A session Penny! Thank you!

[@nicoeeek.7181]

Oh I adore you Penny! You provide such great content. My goodness your skin looks amazing xo

[@kristenn1740]

Loved this video, and the out takes were gold ❤️😂

[@suziq-zy2620]

Another great Friday Q&A video, Penny! These are so good, the perfect pace, and so full of content. Always leave ‘em wanting more.

[@PENNSMITHSKINCARE]

😁👍🏼👍🏼👍🏼 Thank you!

[@HebaS]

That's good to know about micro needling the neck. And for hair loss. You have a wealth of answers and thank you for sharing beautiful!! Have a wonderful weekend! XOXO

[@iwillstom]

Penny, I was having such a tough day and that s/o absolutely made my day! Thanks for answering my question! 💕💕

[@theresajopson4157]

Love your videos and content! Cannot wait to see more for the neck like microneedling! I also appreciate you not making us feel like we have to purchase the latest pen. I did get the 6 just so I could use the nano tips with it and then the number 7 came out. I am sure I am not the only one who shops on line after seeing suggestions when I can use what I have. Keep up the great work and thank the doctor too!

[@skicouture]

✨💙Thank you Dr. A for the great info.. 😂😂Outtakes totally CRACKED me Up!😁😂

[@evelynglick5717]

You are such a great and informative person. I love your advice and suggestions. 🌺

[@cretan982]

Great video. Look forward to future ones on the hair microneedling and BB Glow.

[@sleepinglabradors]

Great video! I’ve just found your channel, I have a ton of questions but I’ll binge watch some past videos before asking in case you’ve already covered. 💜

[@kathyb.9712]

The end was the best…the laughter was refreshing…started laughing myself. lol I suggest adding outtakes each video end. 😂

[@moniquedubos6612]

The outtakes at the end are lovely! Who doesn't love to giggle!!

[@victoriaconner9293]

I love this video. Your boss is so cute. We have done videos in our office as well and this is definitely how they progress. It takes so many tries to get the perfect clip. Thanks for sharing your knowledge, advise, and work environment with us. I just love your videos 💕

[@alexr.7747]

Thank you Penny! Your response was very helpful! 👍😊

[@LifeDIY]

Hi Penny, Thank you so much for all this great information. Your videos are so helpful and I just bought some other recommendations of yours from Amazon. I just wanted to share some more tips for others who have insanely dry skin. My skin is terribly dry and so I have to keep up with exfoliating and moisturizing. I follow your method of doing light layers until you may need a heavier layer of lotion. I start out with using several drops of hyaluronic acid in my hand and then I use avocado oil and pour several drops into my hand as well and I put this on my face first (after washing it and using a toner). A mild soap for those with dry skin is Kirk's castile (coconut) soap. When using the hyaluronic and avocado oil together the hyaluronic really helps with everything gliding on and absorbing really well (as the oil alone is a bit heavy). This is super moisturizing on its own. Then I will use a moisturizer (the First Aid Beauty moisturizer is quite good) and if I need a heavier moisturizer I will use that (currently the IT cosmetics one is great and has really good ingredients). If I need the heaviest of heavy moisturizers, I will use Nivea cream from Germany in a few key areas on my face. And, at night if my skin really needs repairing and lots of moisture and nothing is working well enough, I will take some avocado oil into my hand, maybe a couple drops of hyaluronic, then add a couple drops of glycerin (I have a Now Foods Veg. Glycerine) and holy cow that glycerine really helps my skin retain moisture and I wake up with plump skin that isn't dry finally. :) I Just wanted to share these tips as well because I have such incredibly dry skin, I thought it might help!

[@nonilady1577]

Life & DIY please tell me what brand of oil you use. Great information you provided for us all with dry skin. Thank you!❤️

[@Cipo1211]

outtakes made me giggle!!! great video Thank You!!!

[@sandralee5932]

Please do a video on microneedling the backs of the hands, neck and décolletage. I love these Friday sessions!

[@divinegrace4447]

Yes Penny thank you, please do a video on microneedling on the back of your hands, neck and chest. Would love to hear how deep where to go on face etc. I am just starting out on this microneedling stuff.

[@aliasamw]

Did she make this video? I cannot find it...

[@beedee4427]

Again, sooooo much brilliant info I had no idea about. Have just put the Laneige Cream Skin Toner in my Sephora basket as have been trying to get the Sukoyaka Suhada in Australia with no luck. Thanks again for such fabulous content, am a little obsessed with your vids tbh. Cheers 🙏🏼😬

[@penni1153]

I am absolutely loving this series, so much great information! On another note, your whole look is just beautiful today, Penny!! Have a great weekend! Xoxo

[@PENNSMITHSKINCARE]

Thank you so much! I hope you have a great weekend as well! 🥰

[@BDarley1]

Loved this vid! Thanks. Yes, please do a demo on micro needling back of hands.

[@salsarmemimi7292]

B Darley I would love a video on hands.

[@MaryEllenAfter60]

Good morning, Penny. No matter what camera you use, you are beautiful!! You know I believe in the benefits of derma rolling my face, lips, and scalp. I cracked up at you outtakes with Dr. A! I can tell she is fun to work with. Enjoyed this very much. I hope you have a great weekend. Blessings, and love..MaryEllen

[@susiepepp3857]

Catching up on your videos. Thank you ❤️❤️❤️👍🏼

[@donna..dougherty5438]

Great Q&A!! Thanks for the awesome info!

[@lorychisholm919]

Love your channel! I’m a medical estie too and I love MN on the neck, Great results!!!

[@Kathrynh246]

Awwww that was so nice of your dr to answer a question for us! Love your mirror and vanity in the background so much. Has that been here for awhile? I’m not that observant 😂 micro needling is so exciting! Would you pour acid down a channel? Wow. That’s a great visual!!! Loved this muffin!!!😘😘😘

[@michelleburnstein729]

These videos are just chock full of goodness!!! What did you use to tone your hair? Love it!!! I would love to see a video that shows exactly what to buy to do the three types of micro-needling at home; including needle sizes and serums for each type. Love you!❤️❤️❤️

[@DennisChavezVlogs]

I love this :) i want to say that your videos are my ultimate guide in microneedling and skincare :) im a fan :)

[@PENNSMITHSKINCARE]

Thank you! I’m so glad to be helpful 😃

[@mindi2210]

Love the outtakes! 😛😛😂😂. Hi Dr. A!

[@PENNSMITHSKINCARE]

mindi_22 hilarious, right?! Omg I was cracking up editing this 😂😂😂

[@suemussatto3543]

The other camera seems to soften everything...this camera makes everything very sharp. I vote for this one. I would love to see in the Q&A pros and cons of a dermaroller vs. a pen...cost, etc. Your Friday sessions are wonderful!!!!🥰🥰

[@orlandosarah]

Love this!

[@artbyphoebeflagg4615]

Great info. Thank you. Have a great weekend.

[@AprilLovesDIY]

Please please please do some of the fastest aging body part demos!! So excited for this

[@Beautybybeth]

Love th hair and the new camera set up

[@MrKongsMom]

Question for future video: what type of skincare do you recommend for the eyelid area. What is the best course of action to slow the usual aging on that delicate skin?

[@isabelab6851]

MrKongsMom I would like that as well as addressing the upper eyelid

[@salsarmemimi7292]

Yes that would be an awesome topic. Blessings to you from Texas.

[@VirginiaMathews94]

MrKongsMom yes!

[@bluecurlygirl]

I'm using NIOD's FECC (Fractionated Eye Contour Concentrate - I think) on my upper eyelid. Started using it mid Feb. Eyelids were sitting on my lashes - well what was left of my lashes. Mid March I could see the shape coming back into my eyelid. Now, end March I see it even better and I have decent lower lid available for shadow!! I'd highly recommend that for the eyelid. I'm using The Ordinary Caffeine solution for the undereye since 10th February. Black undereye circles are almost completely gone. I see freckles under my eyes that I forgot were there. Hope this helps someone.

[@bluecurlygirl]

@@isabelab6851 I commented above if it helps.

[@beckyc.5743]

Penny, I think the camera looks great. Thanks for sharing all the questions and answers.

[@PENNSMITHSKINCARE]

Thank you!

[@mari22]

Please do in depth vid on micro needling for hair loss with your amazing doc 😘!!

[@genablack1652]

always love your videos hair looks great!!!

[@PENNSMITHSKINCARE]

Thank you so much Gena! 💜

[@veehart6600]

The Doctor is soo cute! 😄❤️ love ur videos

[@PENNSMITHSKINCARE]

She is pretty cute!! And thank you! 💜

[@SkinBeautifulRX]

You look amazing regardless of camera!

[@andrew_sar]

Thank you for the hair loss part!!

[@christinarodriguez1544]

Omg yes! I've suffer from dermatitis all my life especially on my hands... could you PLEASE make a video where we can learn all about rejuvenating our hands please! 🥰👏

[@christinarodriguez1544]

Any tips?

[@theresajopson4157]

Red light therapy.

[@karenwygal7022]

Love your Q&As! Can you tell me what eye shadow you are wearing in this video? Love it! 😍

[@chirpchirp8011]

Love your videos!!! You're beautiful and smart. Could you please do a video on mature skin, over 60 skin care, day and night?

[@JuliesBeautifulLife]

Hi Penny! I am so excited about your upcoming video with Dr. A.! I have lost so much of my hair, my scalp is visible on all sides. I am handcuffed by a strict and very small budget. I am on a fixed income. I have been planning to pick up the NutriOx at Sally's Beauty -- they have a starter kit. Do you recommend any particular protocols for hair regrowth? I do not want to use minoxidil. I am afraid of microneedling, but I've decided I am willing to try it. Thanks, Penny!🌻

[@suziq-zy2620]

Yeaaa on you trying BB Glow! I saw Natural Kaos’ video and was very intrigued. I plan to try it after I see your demo. I am especially interested to see what reasonable expectations are with regard to under eye circles (very thin skin here) and mild redness/ vascularity. Very interested in this as well as follow up treatments.

[@PENNSMITHSKINCARE]

The under eye is tricky, that’s where I am working on my protocol. I also have under eye issues (big time) and so I went in a little too aggressively and ended up swollen (not ideal). I think it *may* have helped a little? I don’t know. I’ll do the demo very soon! 💜

[@KimC-vk5qp]

Damn! Your videos are so entertaining and informative I'm not getting anything done. Thank you! Just put in a huge order through your channel at Amazon

[@miumiu6736]

💕💕💕💕💕 Omg Penn thank you so so much Also Thank you Dr. sooo much 🤣🤣🤣🤣🤣 Love and appreciation to you P.s. yes you got the name right😊

[@amberkubas2921]

Also I want to thank you so much for the amazing information! I did purchase many of the serums that you have mentioned in your video on microneedling serums and have now done my first microneedling treatment, which seems to have went amazing! You help so much with all the questions that I would have, in those videos that I feel finally that I have the power to help my melasma, that I have had for a year. I am addressing the internal factor with my cousin, who is in oriental medicine, as my melasma is mostly caused by hormones, not sun! I am seeing amazing results with nano needling and my heart just is overwhelmed, as I have tried everything!! So I hope you feel my Love and thanks, because before you, I literally was lost! 😍😍😍Please know how amazing and awesome that you are to help us all! Especially when someone like me has a situation, that is not common with melasma! I literally felt there was no where to turn! I don’t have a lot to spend and especially with my melasma flaring by my hormones , don’t want to throw my money away with laser treatments, when my melasma is hormonal! I thank you😍😍😍

[@PENNSMITHSKINCARE]

Thank you for leaving this comment! 💜 I’m so happy you’re getting your melasma figured out....it is a tricky condition and you are right, not always just sun! Thank you so much for being here and happy Friday! 💜

[@libbihill7804]

Hi Penny! Your skin is perfection and you are a wonderful teacher. Would you please explain how fast the pen setting for each depth on the Dr. Pen? TIA

[@meenasharma9676]

Finally, i found someone whose opinion i can trust. Thank you so much. Subscribed and rang the bell👍🙏🏽⭐️⭐️⭐️⭐️⭐️ Here is my question for you Penny, is there a treatment for dark eye lid? Thank you.

[@denorakuschel2473]

Love your videos...just catching up. ❤

[@CarolineBergeron312]

Thank you so much Penny, you have given me the confidence to do my own at home microneedling and I’m so grateful for that!! Question for future videos: what are your thoughts on Infiny radio frequency microneedling? It’s $1000 for 1 treatment at my medspa here in Chicago. I don’t want to do injections and my nasolabial fold is getting deeper and deeper and this claims to be as effective as a non surgical facelift. Thank you!!!

[@christinarodriguez1544]

You're the best! 💕

[@PENNSMITHSKINCARE]

Awe! Thank you so much!!

[@tanyawood275]

Loved the outtakes!!! How did the two of you finally get it together?? It cracked me up!! Thank you for all the info you provide on your channel!! xo

[@PENNSMITHSKINCARE]

I don’t know how we got it together lol but that’s why she’s not even smiling in the answer she finally gave....oh my gosh it was funny!

[@ChillingWithMel22]

I cannot wait to see your video on the BB glow product I definitely value your advice and expertise I’m not going to do anything until you have given us a protocol would it be safe to microneedle using a nano or or a 12 pin attachment at 0.3 depth and will that last a month or on the skin at the depth is that too deep to go using that product and also with that starter kit how many uses are you getting out of that?

[@heatherhernandez5561]

I like the bloopers at the end lol 😆

[@JessyLynnKittredge]

What do you think about beauty pie? Specifically their skin care? Ps. I recently found your channel and I’m so in love. I put my earphones in everyday at work and just listen to all the info you give 😍

[@andrew_sar]

You look great with a self tan!

[@shannonireland8693]

Hi Penny, I´m new here and really like your videos. I would love to see one for micro needeing the neck and hands. Thanks

[@Bo-hw1kn]

Hey Penny! Greetings from Oklahoma. Thank you for all of the microneedling advice, you are an excellent instructor! I have noticed an improvement in my skin since dermarolling and never want to stop. I am going to do a Jessner peel soon. What needling protocol should I follow before and after? -Lisa

[@loranegordon8703]

Hi Penny, you are amazing 💐 about micro needling for hair the doc said once a month treatment, but patient can MIcroneedle at home between visits. How often and how long after a pro treatment? I’ve heard even once a week at .5. Thanks for your sharing your exceptional knowledge

[@menarobertson84]

ROFL... I love the out takes

[@gingerbadjie9670]

Hey Penn, i love these vids and the out-takes are so funny! I would liek to ask if you can do a vid dedicated to non hydroquinone products contains the ingredients that work on pigmentation ( it's banned in europe) like Tranexemic acid/Kojic/ etc. And under $50 a product if possible. Love from a wet English fan girl :) xoxo

[@esthibrenda4010]

Hi Penny, Love the video! In the treatment room what facial mask would you recommend after a microneedling session? Gel, Rubber, Jelly, Cream? Thank you

[@nanal2931]

love your videos! Another questions, what's the best chemical peel can we do it at home? Or what's the best way in your opinions to do exfoliate our skin at home?

[@karenhinkle7663]

Hi Penny, I just received my X5 pen and am really anxious to use it. Also got the numbing cream. I have had this procedure done in Mexico four times, Feb thru May. Hope I don’t chicken out🤣🤣🤣. I absolutely love love your videos. You are very informative and I am really bing watching you. My husband says “Don’t you already know this stuff”? At 76 you might think BUT no I don’t. I haven’t been trained ha ha! My skin is pretty good BUT I do have a lot of dark spots (sun bathing in my early years with baby oil) and some dry flakes. When I put on foundation after a primer my pores and dry spots don’t come out even.....any suggestions?? Thanks for reading and I’ll GO now. Hugs Karen

[@ncrouch6445]

Hey Penny, is there a time stamp in the video for needling hands? I’m having trouble finding that part! Also, would love for you to do a dedicated needling video for hands and knees!

[@princess1polina]

Can you please do more in depth for BB glow 💝

[@mariejohnson1898]

Excellent! 💟

[@PENNSMITHSKINCARE]

Thank you! 😃

[@Alli_Sea]

Hi Penny, Your hair looks lovely 🌹 To answer your question, I really like this lighting for filming. This was another interesting video. 💕😚💕 Alli PS Does dermarolling help treat milia?

[@ginaag2011]

I'd love to watch a video about legs and arms microneedling (for loose skin, cellulite, toning...). Thank you :-) xxx

[@robinstewart6820]

Questions for future videos: can you use melanin inhibitors (like hydroquinone or kojic/arbutin) after doing cosmetic needling? How long after DIT needling can you either cosmetic needle or nano needle? Thanks! And I love your channel!

[@monicavater3735]

Thank you!!! For answering my question...I’m going to order the same set you ordered - iv been looking at it for a while. Would love a video on microneedling hands and décolletage... The hyularon pen? Is another area iv been researching- what do you think about the pen

[@bbag7378]

Hi penny thanks for your great information. I ordered the dr pen but I thought I ordered 12 pin but I got 36 pin 😑.. I’ve already micro needled 2xs at 2.0 but I haven’t seen any improvement on my brown spots is it because it’s 36.. btw I did see the video on why you say we should go with a 12.

[@nonilady1577]

Hi Penn I would like to know when applying skin care which goes first Vitamin C (Maelove) or growth factors (TNS Recovery Serum) also what is the advise about using moisturizer. I just heard that moisturizer and oils will cause ur cells to be lazy and not renew like they are supposed to. One more question is alcohol in foundations. Why it’s in there and does it evaporate once it hits the air. Oh I have one more I have hair growth like sideburns due to menopause. I’m guessing. Is there anything that can be done besides shaving?Love your videos and thank you for all the wealth of information you provide. Have a beautiful day girl’💕

[@user-lg7qs8fr7w]

what size derma roller for back of hands? I worry about the veins/infection? love your videos and thank you!! Please address same for legs, arms, tummy!!

[@Barb6106]

Loved this VERY INFORMATIVE video!!!! Do you recommend the in office microneedling after Botox? I get Botox and have an appointment for the needle procedure in 2 months. Is this safe? I am getting nervous! Any help appreciated! PS.. the out takes at the end were adorable ! I wish I knew that other doctor! Her laugh is so contagious-She is so lovely!

[@BJHall-de5zt]

Thank you Penny. Very informative video. Can you use the same Dr. Pen instrument and needles on your scalp as you do on your face? I'll check out the BB Glow on Instagram. I think I like the other camera more; it seems brighter. I enjoyed the outtakes with Dr. A.

[@melissang5081]

Love your videos and your skin is amazing! Can you do a video for stubborn malasma. I use retin A every other night, alpha arbutin, resveratrol with ferulic acid. I'm also taking a supplement to decrease excessive estrogen. I get professional microneedeling monthly. Thank you so much!!❤️✌️

[@chena604xx]

Hi Penny, Thank you so much for sharing your knowledge 🙏 the hydration toner sukoyaka suhada urea is there an alternative you would recommend? I'm in Ireland and unfortunately I can't get anyone to ship 😕 Your advice is appreciated, much love💕🇮🇪

[@glake8861]

I had a longgggg day at work and when I saw you had a video up I said to myself, PENNY PENNY PENNY YAYYYY! How cheesy ... but it actually happened lol.

[@PENNSMITHSKINCARE]

That makes my night!! I know about those long days!! 💜 I hope you have a wonderful weekend 🥰

[@glake8861]

@@PENNSMITHSKINCARE Aww thanks :-) lol glad I could assist you to smile!

[@Lisa-zi8dj]

Thanks for answering my question. First time I every follow anyone on KZbin and only started recently. Learnt so much from you so far, thank you! Anyway would love you do video on microneedling on hands. Would I go .5 deep on my hands and fingers as well for collagen? And how deep for eyes mouth areas, is it also .5 depth? Also do I need to use numbing cream for when I do nano needling?

[@sarafritz9059]

Thanks Penn! 😊👍🏻 This was a fabulous video… Love it and learned so much! I have a question… In regard to sebaceous hyperplasia… I have spots on my face that I have treated by a dermatologist occasionally with an electric needle type thing- where she just zaps them. Are there any products that I can be using to deter this from happening and also maybe target a few of the ones I still have? Thank you so much Pen! 😘

[@markfoster8566]

I would like to second this question. Have the same thing and have to go to the skin doctor every couple of years to take care of them.

[@valenciadown2882]

Hello Penny!! Thank u for the videos. Thanksss Can i used genifique serum (i love it) with Nano needling? Kisses from Spain

[@love4ever155]

Please do a neck treatment Penn

[@elenacassandracastorpollux14]

Hello! I really like your q&a! I've been looking into plasma fibroblasting, voltaic arc etc treatments. The seem to be quite effective at tightening the skin. However I wonder in white kind of way is the new collagen (first type I and then type III) layer! Is it in parallel bundles as in scars or in a me school scaffolding like structure as in normal (desirable) collagen? It is known that when scarring occurs after a procedure, either because of infection or because the voltaic arc was too strong or kept for a long time the result is scarring, but when no scarring is visible is new collagen induced? And if so is it in a me school like structure or parallel bundles? How does the skin tightening occurred? Just because a lot more fresh normal collagen is produced? Or is there any other dynamic happening in the dermis?

[@melaniekuka738]

Hi Penny, thank you so much for your informative videos. I have a question about microneedling with Sculptra. I’m asking because I just received an email from my Drs office that they do that now. Just wondering what your thoughts were about that.

[@stephanymarchionda9732]

I would love another microneedling video for neck and chest. Do you ever do your upper eye lids?

[@PENNSMITHSKINCARE]

I only Nano my eyelids with Hyaluronic acid 💜 I do microneedle just below my eyebrow but not my mobile lid. 😁

[@fatimamancuso]

HI! Thanks for the videos. I was wondering if we can microneedle and use redlight/IR therapy the same day or after? Thanks!

[@Hey_Itsme_Viv]

Hi Penny, I have a question for the next Q&A. What is the best way to apply spf? Can I mix my spf with my moisturizer together and then apply or should I layer the moisturizer first and then the spf? (I use the Elta MD Spf 46 or the Supergoop unseen sunscreen) Does it make any difference? Love your channel, Vivian

[@mariacaballero3765]

Hi Penn, do you think that the microneedling would work to tighten up the neck? I love all your videos. Thanks.

[@christinecornezcolmenero9356]

Hi Penny. I received my Dr.Pen A6 this week very excited to try it out! With it I received many 36 needle cartridges. I have been following your videos religeously and know that you use 12 needle cartridges. How would you recomend I use these cartridges? Nano needling ? (I have about 20 of them). Thank you for your excellent advice!