GE Refrigerator Repair - Door Does Not Dispense Water - Saddle Tapping Valve Troubleshooting

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GE Refrigerator Repair - Door Does Not Dispense Water - Saddle Tapping Valve Troubleshooting

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This video shows you how to Repair a GSH22JSXASB GE Refrigerator STV2 Saddle Tapping Valve
Symptoms may include: Door Does Not Dispense Water or Not working, Getting ice but not water out of icemaker
View this video on our site: www.appliancev...
This GE repair could apply to multiple brands: such as General Electric (GE), Haier, Hotpoint, Cafe, Profile, JC Penney and Monogram
ApplianceVideo.com provides repair and diagnostic videos on *Major Appliances*. Our videos have been produced and reviewed by our factory certified technicians with over 30 years of infield experience. From the Do-it-yourselfer to the senior tech, our videos guide you step-by-step so you can successfully diagnose and fix your appliances with ease.
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Пікірлер: 862

@joepieczonka7620 Жыл бұрын

Using this advice I solved a neighbor's problem.. Didn't realize these refrigerators have an in-door freeze issue. Do the water line check first to eliminate any possibility of control valve failure.. I used a hand held hair dryer and a 4 foot length of trimmer string (.095 inches or 2.41 mm bright yellow color) to probe for how far up (inside the door panel) to feel for blockage. I believe the trimmer string extended all the way to the outlet port on the door. Using the trimmer string while directing hot air through a small funnel into the water line (with the freezer door open) throughout... I managed to estimate that the trimmer line was slowly moving into/through the blockage. At the very end of the process (before water flow was restored I probed the water outlet to the water dispenser, and after a small amount of effort managed to push through the ice blockage at the water outlet and push to remaining ice plug down to the under refrigerator connector. Not a large amount of ice but a little is enough to cause the associated headache.

@margaritamadison3934 Жыл бұрын

I just want to thank you guys who are selflessly put up videos like this which allowed me to be able to fix my fridge and not dread that since one thing broke the rest of the fridge will go. (hair dryer works same as a heat gun) Thank you!

@julieisaacson610 4 жыл бұрын

It took me two ten minute cycles with the hairdryer to melt the ice and allow the water flow to return. During the second ten minute cycle, I left the freezer door open to warm the entire tubing running inside the door. I almost gave up , and then suddenly, a small chunk of ice came out and the water flow returned. Thank you for helping me fix my fridge and remember everyone, don’t give up too soon!

@Appliancevideo 4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@smillerate Жыл бұрын

Thanks for posting this comment. After 2 cycles of using the hairdryer, I almost gave up, but I re-read this comment, gave it one more try, and an ice chunk flew out of the line and cleared it.

@cindyscoons4320 Ай бұрын

Same here! Thank you 😊

@margaretwager9439 5 жыл бұрын

After only watching the first part of this video, I jumped up and ran to my refrigerator. We haven't had filtered water for several weeks. I opened the door and covered the inside food with a towel to keep it cold inside. I grabbed a hairdryer and only used it for less than five minutes before I tried the water. It worked and water was coming out at a regular rate!! You saved us from buying a new refrigerator!!! It was either that or a service call. This refrigerator wasn't worth the cost of a service call. You are the MAN!!! Thank You!!

@Appliancevideo 5 жыл бұрын

@davidztorm9 4 жыл бұрын

Where did u point the hair dryer ?

@warrenbjork3267 4 жыл бұрын

I watched the video and was preparing to try the fix in the morning. I happened to turn on the light in the dispenser area and left it on for 30 minutes. Came back and low and behold, the water line was working! The heat from the light was enough to thaw the ice in the line. Easiest fix ever! Good video, thanks.

@Appliancevideo 4 жыл бұрын

@mcmarable4 9 жыл бұрын

I was quoted a $99 Service call fee + Labor + Parts in order to have someone come & look into why my water dispenser had stopped working. I was resigned to just go without until I decided to search KZbin & found this video. IT WORKED!!!! My only regret is that your company isn't local. You'd have a customer for life!! Thanks!

@Appliancevideo 9 жыл бұрын

Marsha Thank you for your positive comment. I wish we were local in tour area also. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting us on your KZbin page or posting ApplianceVideo.com site on your Facebook or Twitter account. Our factory authorized technician’s also provide free repair support to people like you to help solve their appliance problems at ApplianceVideo.com. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@josephsoler4922 Жыл бұрын

We set the temperature in the refrigerator colder because of Hurricane Ian, then a couple of days later, no flow from water dispenser. It turned out that the water filter was frozen. Unscrewed the filter, ran hot water over it and now flowing well. Moral of the story- reset the temperature of the refrigerator back to its normal setting after the hurricane passes. Your video was extremely helpful and explanations were clear. THANK YOU. Joe in Bradenton, FL

@Nater9-9 Жыл бұрын

This all worked wonderful. When I took the coupler off, I had an issue with water coming out after re-attaching. I later realized that I needed to trim part of the hose as it became “uneven”. After that, no leaking and the water came out of the door as intended. Thanks for saving me a lot of stress with the tutorial on what the problem might be, how to get at the issue and how to fix it.

@sewmuchlove 8 жыл бұрын

Thank you for helping me fix my fridge!!!! I just told my husband he owes me $100. I think he got off cheap!! He was impressed! Keep on doing your videos!!!

@Appliancevideo 8 жыл бұрын

+Lisa Brantmeyer Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZbin page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@nikkig8549 2 жыл бұрын

I happened to be prepping for some painting and had a box of precut plastic sheets laying out. So I propped my door open and taped a plastic “curtain” over the freezer to retain the cold and protect my food. I had to leave my freezer open for about an hour, but didn’t lose much temp. Thank you for the easy-to-follow directions!

@pettspeace 2 жыл бұрын

This guy is absolutely fantastic ! I followed his “easy to understand” directions and it worked perfectly!!! Thank you sooooooo very much! With your instructions and a lot of prayer, WATER😘😍🎉

@user-pb7mb9dm2y Жыл бұрын

Thank you so much for the perfect instructions for two of the most non-maintenance type people. We were able to heat the line to get water flowing again. Caution, do not hold the heat machine (hair dryer) too close to the out spout for long . . .it will melt the plastic. Thanks again!

@jonathanavery7158 2 жыл бұрын

Even though this video is 8 years old, your insight helped us figure out the water line was frozen. We tried using a blow dryer but in the end turned up the freezer temp and left the door open, about 15-20 minutes later we had water.

@terryashford5755 2 жыл бұрын

I used a blow dryer (on low heat setting) and held a small funnel against the end of water line and blew into the large end of the funnel for approximately 2 minutes. I also left the freezer door open for about 12 minutes. Problem solved! I ruined a plastic funnel with the heat, but well worth it. Thank you very much for the video!

@rickymartinez3503 2 жыл бұрын

I would like to share that your video saved me hours of troubleshooting. I found my 2 year old son had messed with buttons and lowered the temperatures in both my freezer and fridge! Rotten child...ha Took some time to thaw out a little, but it all came back. Saved big bucks on parts and service. Plus my wife thinks I did it all by myself so guess who's getting lucky tonight! ha

@tizocteazock2390 9 жыл бұрын

OUTSTANDING! Thank you, Sir. A frozen water line along the left door has troubled me for weeks. This is the BEST video available. Helped me fix the problem in minutes. Now my family can enjoy fresh water again.

@Appliancevideo 9 жыл бұрын

***** Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZbin page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@Richard-jr5yw 4 жыл бұрын

Who would dislike this video? Fixed my frozen line in under 10 minutes when I had no idea what was wrong. Thank you!

@Appliancevideo 4 жыл бұрын

@cmitch3087 4 жыл бұрын

Repair men

@meddmann303 6 жыл бұрын

Thank you for the tip. After paying a pinball service technician $400.00 to show up at my door and tell me I needed 3 AA batteries replaced then charging me $5.00 for the 3 batteries I’ve decided to “KZbin” my repairs prior to calling someone. You sir just saved me quite a bit of money that I can now spend on something fun for the family and I am very grateful for your time and assistance.

@Appliancevideo 6 жыл бұрын

Thanks for your response, and we are glad we could help. Please help us by subscribing to our Facebook page, KZbin channel, or post our website www.ApplianceVideo.com .

@cathyj.1654 6 жыл бұрын

Yes, it worked for us too!!! We’ve had our side by side for 11 years and really haven’t had too many problems. So very happy this tip worked. It took about 10 minutes of the hair dryer on the hose and 5 on the door to get the flow back. Like others have said, it was more difficult to get the kick panel on than the fix and I hate to say working with my husband as an” team”. There can only be one leader in his camp! Thanks again, you rock!

@Appliancevideo 6 жыл бұрын

Thanks for your response, and we are glad we could help. Please help us by subscribing to our Facebook page, KZbin channel, or post our website www.ApplianceVideo.com .

@margaritamadison3934 Жыл бұрын

same . I had it for over a decade and it just happened for the first time

@realWARPIG Жыл бұрын

Your husband probably hates your guts and watches porn in the bathroom.

@loose-arrow-garage 3 жыл бұрын

Thanks for this video. I would like to echo the previous comments. After about 10 minutes with the wife's blow dryer a small puddle of water came out of the plastic tube and I had water flowing again. The hardest part of the whole repair was getting that darn toe kick trim piece back on!

@Appliancevideo 3 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@mesparra1 9 жыл бұрын

Thank you so much for this video. My GE water and ice dispenser was not working then the numbers in the panel were going nuts. I am addicted to you tube and found this video. I showed my husband and everything is now fixed and working like a charm. Thank you for saving us money!!!!!!

@Appliancevideo 9 жыл бұрын

mesparra1 Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZbin page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@davidweller6105 Жыл бұрын

This worked! Thank you for posting this video. I used a hair dryer on the hottest setting and left the freezer door open at the same time for about 15 minutes. A little water dribbled out of the line and that is when I knew that the ice in the line must have thawed. The only note that I would add is that the bottom guard of my refrigerator was attached with 2 screws (not snap in). Just check if you have trouble removing the guard.

@parkmanyvr 2 жыл бұрын

Thanks so much! It worked! This is exactly what my issue ended up being. Water could get to the valve but not dispense water. It ended up being frozen water in the water line up to the dispenser on the freezer side. Followed the simple instructions and used a hair dryer to send heat up the water line and then down the water line from the water dispenser. Just took a few mins. Be careful to not melt the plastic water line. I also increased the temperature setting to 0 on the freezer in hopes of not having this happen again in the future.

@ddesana Жыл бұрын

I can't thank you enough for posting this video. I found it AFTER two other failed attempts and, of course, your solution was so straight forward - a frozen tube! For others trying to troubleshoot, I mistakenly replaced a perfectly good pump/switch mechanism on the back of the fridge. I was also getting ice but no water and a paid technician thought it the part in the back rather than the simple test shown in this video based on the symptom section.

@patkins89 Жыл бұрын

😅😅😊

@yungfoo 3 жыл бұрын

Thank you!!! As a tip to others, after shooti hot air up the line for like 5 min, I had to wait a while longer for it to actually de thaw all the way through. I heard a “plop” and the frozen water and fallen out of the dispenser itself. Then it started working. Thank you guys SO much!!!

@Appliancevideo 3 жыл бұрын

@macblizzard593 Жыл бұрын

I just had a tube freeze up in the door of my side by side GE. I was not being successful getting heat to the iced up portion. I always think outside the box so my wife being a veterinarian, I got a syringe and a piece of tubing and pushed hot water through the dispenser hole in the door and within a minute it broke free. Thank you for what to look for to narrow it down.

@22Rothrock 4 жыл бұрын

Wow! This worked like a charm. We used a hair dryer for about 15 minutes. We even saw small chunks of ice come out when we pushed the water dispenser. Thank you!

@Appliancevideo 4 жыл бұрын

Glad it helped! Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@stevenp6273 6 жыл бұрын

Great video, my water wasn’t coming out of the dispenser thought it was an old filter so I spent $35 on a new one and still didn’t work. Found this video followed the tips and now the water is flowing great, thank you for the 5 minute fix!

@Appliancevideo 6 жыл бұрын

Thanks for your response, and we are glad we could help. Please help us by subscribing to our Facebook page , KZbin channel, or post our website www.ApplianceVideo.com .

@Goodtymeline 9 жыл бұрын

Thanks for the help! I watched a lot of videos to fix my water dispenser, but yours were the best. I have water again!

@Appliancevideo 9 жыл бұрын

Goodtymeline Thanks for the positive comment. Hopefully we saved you some money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@jonfartmaster 7 жыл бұрын

Thank you so much for this video. My fridge stopped dispensing water. I used the method shown in the video to find out that the tubing was frozen on the freezer side. I used a blow dryer instead of a heat gun and pointed it the tubing for about five minutes and it now dispenses water. Thank you so much for the help!

@Appliancevideo 7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@karenkelly148 4 жыл бұрын

Bad time for the water dispenser to go out with the covid 19 pandemic. Worked like a charm! - using my blowdryer to heat the water line, and got the bottom of the fridge cleaned at the same time. Was real excited to show my son that his old ma was more than capable of keeping the house running. Thank you :)

@copperstatestudiosPhxAZ 4 жыл бұрын

Filtered water has nothing to do with cv19. It's a respiratory disease.

@Appliancevideo 4 жыл бұрын

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

@ThomasEhardt 9 жыл бұрын

THANK YOU!!! You guys just saved me a call to the plumber! I love how the video doesn't assume you know much at all - an average guy like me can fix his own refrigerator!

@Appliancevideo 9 жыл бұрын

Thomas Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@tashalittle2079 3 жыл бұрын

Thank

@nancyschneider822 3 жыл бұрын

Just fixed my water dispenser and we all have water. Who knew a hair dryer would fix the problem. Thank you!!! Husband and family are happy!

@Appliancevideo 3 жыл бұрын

@smillerate Жыл бұрын

Thanks for posting this great video. I had just changed my water filter and suddenly water wasn't dispensing. I was sure it was related to the filter, but followed this video to confirm that water actually was flowing through it. I did 2 cycles of blasting a hair dryer through the line with the freezer door open and almost gave up. I tried a third time and an ice chunk flew out and cleared the line. Thanks again for this excellent guide.

@rtwharton64 8 жыл бұрын

Perfect! Didn't even need a heater or wrench. I checked the water connection as the video shows and water was coming in. Then just turned off the freezer and left the door open for about 10 minutes. Thanks appliance guy!

@Appliancevideo 8 жыл бұрын

+rtwharton64 Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZbin page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@liamlyda2116 8 жыл бұрын

thanks alot, it solved my problem. I used a hair dryer and heated inside and outside the freezer door. thanks again My wife will be HAPPY !

@Appliancevideo 8 жыл бұрын

+70P N07CH Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZbin page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@TerryArthur1 7 жыл бұрын

Hey It worked. I did as you instructed and checked to see if the problem was in the door and it was. I then used a hair dryer for a short while and a few drops of water came out. I had some flexible thin wire that I use on my remote control planes and pushed in. I could actually feel the ice crystals and a small amount of water came out. I reattached it and it Worked!!. My biggest problem was getting the grill that covers the bottom back on but figured that out as well. Thanks again. Terry

@Appliancevideo 4 жыл бұрын

@charleswatson6643 Жыл бұрын

Took me 10 minutes, didn’t even need a hair dryer, just left the line open and water eventually started dripping out. Thank you!

@investingingalveston 2 жыл бұрын

Thank you sooooo much!! This thing has been broken for months! I am so proud of myself! 💪💪💪💪

@ronicoghill98 Жыл бұрын

Thanks so much! My water line was frozen! I used a hair dryer and had flowing water in less time than it took me to go get the dryer! Thank you! Thank you!

@mrdhonyoz6726 4 жыл бұрын

took more all of 2 minutes. left the fridge door open while I went upstairs to get the hair dryer. only blew some heat for a about 30s on the dispenser. saw a few water droplets and voila the I got water. Thank you so much. Wish i had seen this video 6 months ago

@Appliancevideo 4 жыл бұрын

Great job!

@scottzmich 2 жыл бұрын

Thank you! 5 years if had this fridge and I’ve never had that happen. I would have never figured out that line would freeze like that, you saved me

@bustajoy 2 жыл бұрын

Thank you so much. I was getting discouraged, but after reading the comments, I kept the blow on dryer a little longer, and it eventually unfroze. Thanks!!!!

@metoyiajohnson2808 4 жыл бұрын

So glad this video was available on KZbin. Used a hair dryer and the line was free to dispense. I appreciate your expertise and plus saving me money. Thank you.

@Appliancevideo 4 жыл бұрын

Glad it was helpful! Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@feingod 10 жыл бұрын

Dude you are THE MAN! I just did this magic fix on my fridge. I don't know how much money and stress I just saved, but this rocked it. Thank you.

@Appliancevideo 4 жыл бұрын

@scottmoravec2473 4 жыл бұрын

Fantastic. Solved my problem. 5 minutes with a hair dryer.

@Appliancevideo 4 жыл бұрын

@prowearprowearscrubsembroi1782 3 жыл бұрын

@RelishRon 3 жыл бұрын

Same fix and result ty

@fenixinferno9760 2 жыл бұрын

You mean a "heat gun"😉

@damianromero4841 4 жыл бұрын

Without water for months. After this video, water is flowing again as it should. You guys are the best! Thank you!!!!

@Appliancevideo 4 жыл бұрын

@kissyjoy Жыл бұрын

THANK YOU!!!! This worked perfectly! I used a hairdryer and left the door open for a little bit and wah-lah! You just saved me a few hundred dollars!

@victoriafreeman3056 10 жыл бұрын

Thank you for the information. Our water dispenser hasn't worked for over 3 months and I was able to fix it after watching your video. I used my blow dryer and let the freezer door defrost for an hour. Now the water is flowing faster then before!

@Appliancevideo 10 жыл бұрын

Victoria Thanks for your positive comment. I am glad you have water again , I suggest once a day you use it to prevent it from freezing up. I t only takes about 30 seconds a day of use to prevent it from happening again. Please help us provide more videos to our site by subscribing to our KZbin page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@mirandagrubb2639 3 жыл бұрын

Did this and it took about 10 minutes! Didn't have a heat gun so my hair blow dryer worked perfectly! Thank you so much!!

@Appliancevideo 3 жыл бұрын

@fandcmiller388 9 жыл бұрын

Good advice. I used the heat gun on the ice dispenser. Inside and outside. You do have to be careful not to melt the plastic. But it worked like a charm. Didn't know the trick about checking solenoid by disconnecting the water supply on the bottom. That was KEY.

@Appliancevideo 9 жыл бұрын

FandC Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@amandad5909 Жыл бұрын

Thank you for the video! Leaving the freezer open for twenty minutes worked like a charm. We have filtered water again!

@richardpaquette8352 4 жыл бұрын

We had this problem for nearly 6 years. The 11 year old refrigerator now has a problem and is running but not cooling. So, looking up this video, we tried the water output - miracle - now it is unfrozen and works!! thank you very much (but the fridge may be dead)

@Appliancevideo 4 жыл бұрын

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

@yeahbuddy92193911 10 ай бұрын

This fixed our problem perfectly. Thanks for uploading, saved me hours of researching different websites for a solution.

@kimstrickland7767 2 жыл бұрын

Thanks for the great instructions! worked like a charm. Our water line was frozen and is working great now.

@cboyce368 10 жыл бұрын

Thank you for this, Ace Appliance! My water has not worked for a year and this video helped me greatly. Only needed to thaw the door which you talk about but don't show how to do this without losing the frozen food in the freezer side. I used 4 flattened, corrugated cardboard moving boxes taped to make a 4 ply thickness of cardboard which I taped together. I taped the assembly to seal off the freezer compartment while the freezer door remained open for about an hour and a half. Worked like a charm.

@Appliancevideo 10 жыл бұрын

C Boyce Great job, you just saved yourself allot of money by taking this on yourself. That is why we make these free videos. Please help us provide more videos to our site by subscribing to our KZbin page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@johndybala8580 6 ай бұрын

Just another comment to express appreciation for this video. I didn't have to do quite this much to solve the problem, but the video gave me a troubleshooting sequence that I can reference if I have a problem in the future. Also, you saved me a large repair bill.

@rebeccac4935 5 жыл бұрын

Tim, you’re awesome! My husband and I watched this video twice and it was exactly as you said! We used a hair dryer for about two minutes and it worked like new! Thanks again🙋🏻

@Appliancevideo 4 жыл бұрын

@cpnewman2 8 жыл бұрын

worked great. I couldn't get the water line apart so I just used the hairdryer at the top. It took about 5 minutes. After that all the sudden water just came out. So happy. Thanks so much for taking the time to make this video.

@Appliancevideo 4 жыл бұрын

@gleng1 4 жыл бұрын

Great video -- thanks! Two things that might help: 1. With the freezer door open look right below the chute where the ice comes out. I glued a piece of styrofoam insulation (looks like a piece of an old styrofoam ice chest) right beneath it to prevent freezing. 2. When the line eventually froze after many years (Why? Who knows!) I took a piece of weed whacker line and feed it up through the water spout all the way down to the bottom of the fridge and that did the trick. All FYI.

@Appliancevideo 4 жыл бұрын

Thanks for your response and trick , we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@frog12650 Жыл бұрын

Thanks for this vid, took a little while but between the hair dryer and running a piece of stripped 14awg up the outlet tube quite a ways, the ice eventually dislodged and water began flowing. 👍

@yunglu7205 8 жыл бұрын

I can't thank you, ApplianceVideo.com, enough for this tutorial. I'm not a handyman and had called several companies to come out to fix this. One was supposed to come out today, but the tech called in sick, so I checked out KZbin and came across this video. I took a blow dryer to the tube, and actually, at first, it didn't work, and I gave up and put everything back together and was gonna call the repair guy again, but gave water dispenser another try, and it must have taken a little time to defrost further up the tubing, and now, my water dispenser works like normal again. Thanks for saving me a Benjamin Franklin!

@Appliancevideo 4 жыл бұрын

@madogblue Жыл бұрын

Great advice here. Used a hair dryer with door open for 20 mins, and put a big blanket jammed into the freezer to keep food cold

@mungdawg 9 жыл бұрын

Although I have a slightly different model number, it looked exactly as it was shown. Amazing how simple this was, but I would have had no clue where to start. Also learned another tip, stick a piece of weed whacker cord up in the tube, it will help to break up any remaining clog. Now everything works perfectly and cost me nothing. Thank you for posting this video!!

@Appliancevideo 9 жыл бұрын

Mungdawg Awesome tip....Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@MamaaaPerdue 9 жыл бұрын

thank you for the tips, I tried the weed whacker cord up in the tube and sure enough that's were the problem lies. I took microwave towel and place it in the dispenser area and a few minutes later abracadabra we running water. Thank you!

@techclassportfolio 9 жыл бұрын

The water dispenser line on my GE side-by-side was, come to find, frozen. So I did what your video said and disconnected the waterline and applied heat (I used a hair dryer) to where the water comes out for a good 10 minutes and then a small gush of water came out. I hooked the line back up and it worked again! Thanks for the helpful video that actually works :)

@Appliancevideo 9 жыл бұрын

Mr C All of our technicians are now answering questions daily at our www.appliancevideo.com/ website under the Repair Help section. We also have over 1600 common questions and answers that you can easily search through by your model number, appliance make, problem or error code and it’s absolutely FREE. You also have the option to email a factory service technician with a question on your appliance at www.appliancevideo.com/repair-help/ . If you’re looking for a repair video, you can also search our library of over 2600 free repair videos. ApplianceVideo.com specializes in quality DO-IT-YOURSELF appliance repair videos and we get over 800,000 views per MONTH to our videos worldwide and growing. If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks for your support. Matt Ace Appliance factory service technician.

@curtismattingly7505 7 жыл бұрын

Thank you so very much. Could not afford to pay for an appliance tech. Followed your video, and yep frozen at the top of the line in the door. The hair dryer did the trick. Now we have flowing water again. We had been away on vacation for about 10 days and left the ice drawer full. This may have contributed to the freeze up of the line. This may help others. I hope so! Again, thank you very much!!!!!

@Appliancevideo 7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@vaeagle1 8 жыл бұрын

i called ge and they sent me the water line heat kit free, they said it wasnt a recall but was a common know issue. i liked that they supplied me the repair kit free of charge since my frig was way beyond warranty time frame.

@Appliancevideo 8 жыл бұрын

+vaeagle1 Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZbin page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@marcgoldman8085 5 ай бұрын

A big thanks for this fix. I used a Waterpik with hot water into a straw. I took about 5 minutes to thaw out, but it saved me a service call. (actually calling for pro help is always a last resort, too much info on KZbin Academy!!)

@elsketches4159 6 жыл бұрын

Fridge water dispenser hasn't worked in months. You just saved me a few hundred bucks in a house call!

@Appliancevideo 6 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page

@grumblesa10 Жыл бұрын

THANKS! Had the same issue, and all it took was opening the freezer door for about 20 minutes. Working great....

@steveknox5113 6 жыл бұрын

Three minutes and a hair dryer.... and I'm a hero in our house! Took me longer to find and watch the video than it did to fix the problem. THANKS!

@Appliancevideo 6 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@rodcollier 5 жыл бұрын

This was a big help! I was actually shopping for a new frig. My GE has had a number of small issues over the years and this was pushing me to think of replacing it. I disconnected the hose in the front and tested the dispenser and it squirted. That was encouraging so I broke out my heat gun that I rarely get to use and after a little top and bottom rotation ;) I eventually got it to squirt. I hope you enjoy your job as much as we enjoy your video.

@Appliancevideo 5 жыл бұрын

@only1coop 8 жыл бұрын

Excellent video. Fixed my GE side by side and saved me a repair cost!

@Appliancevideo 8 жыл бұрын

+only1coop Thanks for your positive comment. We have helped millions of people repair their own appliances. Please help us produce more videos to our site by subscribing to our KZbin page, or posting our website www.appliancevideo.com/ on your Facebook or Twitter account.

@icebergmays 10 жыл бұрын

Thanks! Your video has helped me solve a year old problem. The hair dryer trick worked.

@Appliancevideo 10 жыл бұрын

Damon Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZbin page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@richardricks8465 5 жыл бұрын

Worked like a charm. Used a hair dryer where the tube comes out of the dispenser and a weedeater string. After a few minutes a chunk of ice came out and water began to flow. Thanks!

@Appliancevideo 5 жыл бұрын

@ronv8991 8 жыл бұрын

Water stopped dispensing so I tried replacing the water filter which was due for a change anyway. But the new water filter didn't resolve the problem and now I'm thinking about a service call and a repair bill. I followed your instructions and took a hair dryer and heated the dispenser area for about 3 mins before I noticed a little spurt of water when the ice plugging the line melted. The water dispenser is now back online and it was a simple fix. Thanks for your video!!!

@Appliancevideo 8 жыл бұрын

+Ron V Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZbin page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@onebadunixninja 4 жыл бұрын

This gives me hope of fixing this exact problem myself. The fact that it's the exact same refrigerator that I have is a bonus. Great video - thanks!

@Appliancevideo 4 жыл бұрын

@collector2252 5 ай бұрын

Wow. I established that I had water going up to the blue water connector just below the freezer door and ran a hair dryer on that (after disconnecting the water valve) and also on the dispenser portion up above just like the video shows and tada! The water flow returned. Thank you so much for this video!

@anuraj6771 6 жыл бұрын

Thanks a million for this. My fridge line was frozen out and I got it all fixed following your advice. Very easy!

@Appliancevideo 6 жыл бұрын

Execellent , Please subscribe to our channel.

@joejarjoura7145 9 ай бұрын

Thank you for the great tip. I had to use a small wire to clear the water tube in the door.

@mathewtodd3472 5 жыл бұрын

Super helpful.....I was skeptical that the hairdryer would work, but after 20 minutes of warm air on the dispenser it started working. Thank for the assistance!

@Appliancevideo 5 жыл бұрын

@D3LTR 4 жыл бұрын

Thank you, 5 minutes and my frozen line was sorted! Just to point out that my GE profile cover plate is held on with two screws so check yours before you try to pull it off.

@Appliancevideo 4 жыл бұрын

@kristiinahiukka1451 4 жыл бұрын

THANK YOU! solved the problem with the hairdryer. 5-10 minutes and done.

@Appliancevideo 4 жыл бұрын

@rodgerjohnson1399 9 жыл бұрын

Good video, I used a piece of plastic weedeater twine (4-5 feet) to thread into the line to break up the ice. The hairdryer started the thawing but the semi rigid plastic twine finished the job. Thanks for the video!

@Appliancevideo 9 жыл бұрын

Rodger Everybody has their own creative ways. Thanks for sharing the plastic weed-eater twine . It may help some else greatly appreciate the input. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@tonyscire9480 7 жыл бұрын

hi it worked i used a hair dryer for about 3 min. and the water started flowing YOU WERE RIGHT THE LINE WAS FROZEN. AND I THANK YOU TONY S

@Appliancevideo 7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel. Or support our parts department at 1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@DappaDon2084 4 жыл бұрын

Worked like a charm,all these years later. Thanks!

@Appliancevideo 4 жыл бұрын

@sniper7492 Жыл бұрын

Undid the coupling at the base and ran some hot air up there, 1 minute later I had water. Great video, thanks!!

@levihumphrey 7 жыл бұрын

Thanks for the help! I've had more problems with this GE refrigerator than any other one I've owned. This solved my problem!

@Appliancevideo 7 жыл бұрын

@mamurray99 5 жыл бұрын

Thank you so much for this video! I checked the connection under the refrigerator and when it was working I put a zip tie in the dispenser and it hit ice about two inches up in the line. I used a hair dryer instead of a heat gun and then saw a comment from someone who shot a syringe filled with hot water up in the line. Tried that with a turkey baster and, bingo! Water is running now! Thanks again!!

@Appliancevideo 5 жыл бұрын

@brandoncampbell9794 Жыл бұрын

Thanks! Fixed my fridge and saved me some money.

@choll22 4 жыл бұрын

This was exactly the fix to my side by side refrigerator. I watched a couple other videos which didn't even mention this. I was surprised how easy it was to fix on my own!!

@Appliancevideo 4 жыл бұрын

@brybeecher Жыл бұрын

Focused the hair dryer on the inside of the freezer door behind the water dispenser and along the side it connects to the freezer seemed to work really well

@JavierDiaz-zm1qd 8 жыл бұрын

Thanks for this great video. I notice I was putting to many things in front of the inner door that created ice on the water line. Using the heat gun worked well and putting a weed trimmer line of .095 thickest through the hole on front of the door made a big difference.

@Appliancevideo 8 жыл бұрын

+Javier Diaz Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZbin page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@JackieBrown1111 7 жыл бұрын

Thank you! This worked for us. A little longer with the blow dryer, about 10 minutes. Another 2 or 3 minutes on the door.

@Appliancevideo 7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@williamsturges1863 5 жыл бұрын

The heatgun (hairdryer) instructions worked great! Our fridge now dispenses water again!

@Appliancevideo 5 жыл бұрын

@EvitaCooks 4 жыл бұрын

Greetings Tim. Thank you very much, Sir, for this amazingly helpful video. Great job with this perfectly detailed well-explained tutorial, easy to follow even a young child could fix it. Because of your kindness for sharing this video my husband was able to fix our GE refrigerator in under 10 minutes. Out of curiosity, we researched possible costs and service charges in our area and it ranged in price between $200-$300. God Bless.

@Appliancevideo 4 жыл бұрын

@345whaler2 Жыл бұрын

Thanks very much for posts like this. It worked great. I realize you folks are indispensable for serious issues but simple fixes like this are fantastic. Thanks again to you and to my wife for the use of her hairdryer 😆👍🏼

@dillonsvlog 6 жыл бұрын

This worked! Spent about five or six minutes blowing hot air up the tube with the door open and it worked! Very easy!

@Appliancevideo 6 жыл бұрын

@TanyaOwens 4 жыл бұрын

Ok I initially thought I could not do this myself and I was rather sad. Then I read Faith's, Lisa's and Margaret's comments and was like, "wait a minute, let me try!" I got out my ceramic hair dryer and I went to work heating from the top and bottom and along the door and viola, I got my water flowing again! #GirlPower Thanks @appliancevideo for your video, it really has helped. And I feel so empowered right now.

@Appliancevideo 4 жыл бұрын