GE side by side refrigerator leaking water out of the freezer onto the floor

[@timsalinas9320]

a few years later and because you had the idea to post a video of the exact same fridge and issue I saved tons avoiding buying a new fridge. thanks bro

[@KetoKevin]

Tim Salinas I'm glad it saved you a bunch of money!

[@paulmartin8271]

Since we've had multiple repairs costing over $700 in seven years of ownership of our $1200 GE (POS) side by side, when it started this leak I decided to just "bite the bullet" and buy a decent one ... only to find that a decent fridge anymore costs about $2,000. In desperation, I turned to youtube and found this LIFESAVING or at least money saving video. Thanks so much. Problem solved.

[@KetoKevin]

I’m glad it helped. I haven’t had to make any repairs other than things I have been able to do myself. The touch pad is definitely decrepit and has been for a long time. I need to change the auger in the ice maker. I have a new one but i keep putting it off. Things are definitely more expensive now...even though they keep saying inflation is non-existent.

[@Kana7782]

Thanks for your video! Wife almost called a repair man and they would have charged us just for the visit. But after watching your video I cleaned the tube and vacuumed the air evaporator which had dust all over it. Then chiseled and cleaned the inside of the freezer from bottom, front and back, up to the ice maker. Thanks again!

[@jonwendt3937]

It's so rare to find a video for my exact issue. Problem fixed in 5 minutes and never touched a fridge before in my life. Had the mold build up in the exact same spot. Thanks so much!

[@KetoKevin]

I'm glad it helped! Saves a service call:)

[@timothyjfeit]

Hello Kevin, This morning my wife said "I'm sick of the refrigerator leaking onto the floor, we're buying a new fridge." I said wait, give me a chance to see if I can fix it. 10 minutes later I'm watching your (excellent, to the point and concise) video and I'm certain you're showing me exactly what the problem is with my freezer. Around an hour later, drain tube unclogged, everything cleaned up, and the freezer is back to operating condition. Thanks for saving me a bunch of money. Liked and subscribed. Best Regards, Tim

[@dougramo8150]

This was exactly the problem I had! The first time I poured hot water down the drain hole inside the freezer and melted ice that had clogged it. This time that didn't work, and this video led me to a drain pipe clogged with sludge. Fixed in an hour, saved big money! THANK YOU!!!

[@Dred545]

Thank you my man!! Saved me from having to have a repair person come to the house, especially during this time of COVID!!

[@KetoKevin]

Nice!

[@LeeFred78]

This worked for me! The tube was clogged with mold, and the opening in the freezer was clogged with ice. All taken care of now. Thanks for the informative video!

[@KetoKevin]

Thanks for the comment!

[@thomasmadigan6083]

This was the exact problem I had last night. You saved me dude! Thanks from Ohio!

[@KetoKevin]

So glad I could help!

[@laureentylerdodd9059]

Another person has used your advice to fix our GE fridge! Glad not to have puddles on the floor. Thank you!

[@afekete1]

You made my day!! I just started experiencing water leaking out of the freezer this last week. I checked the drain pipe, like on your video and it was clogged shut. Flushed it out, cleaned the dust out, and I'm back in business in 15 minutes. Thanks a lot for your help!!

[@sissym615]

Add us to the list....we fixed ours b/c of your video. Took 15 mins. including vacuuming all the dust up behind it. Many thanks!

[@insolentstickleback3266]

Got up this morning went to coffee maker, bare foot in puddle for the gahzzilionth time...uhg. Mopped puddle and found my resolve. Thanks for making this video, I was dreading some kind of infernal disassembly nightmare, you just made my day sir !

[@KetoKevin]

I'm glad I could help! That's gross to wake up to!

[@insolentstickleback3266]

Just finished was not hard at all, do not let the Blueberries wander down to drain area, they will slither into the drain and form a heinous fruity mold ball. Total blockage, drain failure, freezer ice burg, cold puddle waiting to ambush your bare foot in the morning. Thtok :)

[@KetoKevin]

Vincent Omega that would do it! Mine was just mild growing from the water, adding sugar would probably even make a worse clog.

[@mattglaze7601]

Thank you, man! I had this exact problem. Never even knew that this was a thing. Almost got rid of the fridge after months of dealing with water and ice building up in the bottom tray of the freezer side. Watched this video and fixed the problem in less than an hour.

[@KetoKevin]

Hold on to it! I replaced with an inexpensive fridge and the quality is way lower. Much noisier.

[@maggied45]

Wow - thanks for this video. I have this problem and was considering calling a repairman - probably saved me over a hundred bucks.

[@KetoKevin]

+maggied45 Glad I could help!

[@christhompson1761]

Thank you for the informative video. My refrigerator was doing the same thing. Cleaned the drain pipe in a few minutes and saved money in the process. No need for a new one or have a technician out. Great job!

[@PelicanNorth]

Another unclogged drain tube! Thank you! Amazing how taking time to post a simple video can help so many people.

[@KetoKevin]

Excellent! I really am happy it's saving people money. Take care:)

[@AugieSeaman]

thank you! same exact fridge, same exact problem (and same exact kitechen, from the looks of it) =). appreciate the public service, sir!

[@realitybites4649]

there is a special place in heaven for people like you!!! thanks!!!

[@jens8555]

Very thankful for this video! Thanks for showing an example of this specific fridge and how the freezer looked.

[@KetoKevin]

Glad it helped!

[@keithwilliamsen3861]

This is EXACTLY the problem I've been having. Your directions are perfect and I had EXACTLY the same issue you had. Rinsing out that tube left a petri dish experiment in my sink!!! Thank you so much!

[@retromoto9456]

Can't thank you enough! My refrigerator is the same kind as yours and I scratched my head figuring out how to fix it. Your video was a great help!

[@edmaly]

Thank you, very much, for this video, Kevin! It feels great to fix something without having to call a repair man, or worse, replace the fridge!

[@KetoKevin]

Good job!

[@carolesaunders8042]

Thank you so much! I have been trying to figure out where the leak was coming from. I came across your video! Thank you for sharing!

[@KetoKevin]

I’m glad you found it!

[@kriscote3295]

Thanks! I had an appliance repair person come out and they couldn't figure this out. I fixed it in 5 minutes...

[@KetoKevin]

Good job!

[@mycods]

Thank you for taking the time to post this very helpful video. I will never understand the down votes. Probably from refrigerator repair techs who are mad you are showing their "secrets" they charge ridiculous prices for.

[@bmizzle010]

Have the exact same fridge.. exact same problem.. and the exact same repair fixed the problem. Thank you sir!

[@KetoKevin]

Awesome! Glad I could help:)

[@LayneHarris]

Same fridge, same problem. Thank you sir!!!

[@KetoKevin]

I’m glad you found the video!

[@dannydimatulac8885]

Thanks, it's saved me hundreds of dollars for fixing the water leaking in my fridge

[@KetoKevin]

Danny Dimatulac that's really awesome! Thanks for letting me know:)

[@SuperSkerple]

Dude. You just saved us a couple hundred bucks. Thanks for making this.

[@KetoKevin]

I'm glad it helped! my water line in the dispenser is frozen again so I need to thaw it out. it takes a while but it's not too hard.

[@tamuags08]

Thank you so much for posting this video 5 years ago. Just helped me with this exact problem. Have an awesome day!

[@jamoophatt5655]

Thank you. This video saved me hours of troubleshooting and money.

[@rogerbreton6250]

I didn't want to pull the fridge out, I just used a long piece of wire (Safety Wire in this case) and shoved it down there to unclog it. I guess you could use anything firm enough but still can maneuver the curves. But this video was definitely helpful!

[@KetoKevin]

I’m glad it helped!

[@mytakedown]

Excellent video. Made my troubleshooting 100% easier.

[@KetoKevin]

Great!

[@jonathanwilloughby4551]

Thank you for your video! It was exactly my problem and with your help I fixed it in less than ten minutes!! And most importantly, MY WIFE IS HAPPY AGAIN! ;-)

[@KetoKevin]

A happy wife means a happy life!

[@timtoale8109]

If she is anything like my wife, give her a few minutes. She will find something else.

[@ELDTAdventures-tp9jy]

Much appreciated! Saved me a difficult-to-obtain service call!

[@Truth-is-King]

Thanks man, you just saved me a ton of time, money, and frustration! This was an easy fix and the line in my refrigerator had gunk inside that cleaned right out.... hope that solves it! Thanks again...

[@tommybest5097]

Thanks for the great fix. Super easy and exactly on the money. Love a no parts needed free fix.

[@KetoKevin]

No kidding. The first time I saw the puddle I figured it would be expensive. Glad I was wrong.

[@cptsquish]

You just saved me a lot of money. A freeze pop fell down and sealed the hole. I know nothing about refrigerators and was confused because I knew I was looking at a drain hole but I also knew there was no outside drain back to the sink. In other words, where the heck does the water go? Thank you for explaining.

[@KetoKevin]

Haji Dontsurf wow. That's quite a lucky shot! Lol

[@chuckhansen1]

We'll see if that ultimately was the problem, but your video made doing the fix a piece of cake. Thanks!

[@KetoKevin]

+Chuck Hansen I hope it has worked out for you!

[@fredhag]

Thanks, this helped figure out my problem. In my case, the tube with a trap did not plug up. Instead, the inner rubber sealing flappy thing that the tube fits around had contracted or shifted with age to plug up the hole itself (most easily seen at 2:10 in this video). So I cut as much of that inner rubber part as I could without damaging the outer rubber sleeve(?), inserted the plastic tube into that sleeve, and then tried sealing the two with a zip tie. I hope it holds!

[@KetoKevin]

It’s not really under pressure so I bet it works for you👍🏻

[@fredhag]

Yep, it's held for a week now. On an unrelated note but same fridge... I have one of the GEs in which the water dispenser freezes every 2-4 weeks. I had installed a little heater that kept the tube from freezing for a year or two, but it's not working any longer. Now, I use a syringe and small plastic tubing to act like a hot water catheter up the water tube. I guess some people stick weed whacker cord up the tube and leave it there and that prevents freezing.

[@bobfriedlein7938]

Thank you! My son has the exact same problem! I'll share this with him!

[@KetoKevin]

I hope it helped😁

[@davejonesmusicau]

thanks so much for this. managed to fix fridge this morning - even with a hangover handicap

[@crash41899]

Thanks for the video.. it was my same problem, hardest part was moving the fridge.

[@KetoKevin]

It’s an easy fix!

[@westonwellersr1755]

Had the same exact problem and this video was right on. Thanks for posting and helping me out.

[@KetoKevin]

Weston Weller Sr my pleasure!

[@rashphoto]

Thanks! I had the same problem and this 10 minute fix was exactly what I needed!

[@KetoKevin]

Great! I hope you don’t have to do it often.

[@christopherbohnyak443]

Gota love KZbin.. thank you sir!! Was scratching my head for a day wondering why it was happening..

[@hollyroberts5834]

same exact fridgerator. guess what, it was clogged. no more towels in the floor. thank you very much for making this video.

[@KetoKevin]

Glad you got it done👍

[@davidreed2783]

Thanks so much that was our exact problem. Fixed in a matter of minutes!

[@khilleg]

Thank you for your video. I like to DIY fix things, too. Although we'll see how well this works, I just used very hot water and baking soda like the GE manual said to do but used a 10 ml syringe instead of a turkey baster. A few squirts (about a cup's worth of water) and its flowing again.

[@KetoKevin]

khilleg good job. Yours was probably iced over and didn't have the mold issue:)

[@davidramseyer4207]

Thank you - that was our exact problem. Excellent video!!!

[@KetoKevin]

Thanks for watching?

[@tonydellacer7771]

Thank you for info. Disconnect power first is always a good practice. Especially before cleaning away heavy dust build up.

[@R0dan]

MY HERO!! Been having this trouble also. Such an easy fix. Thank-you so much👍👍

[@frankslater6018]

This was very easy. Excellent video . Thank you!!!

[@KetoKevin]

Im glad it helped!

[@ginaferrara3106]

Awesome video!! Just couldnt figure out the mystery puddle is was leaking so randomly. We cleaned out that gross tube. Fingers crossed it's gone for good! Thank you for making this helpful viseo :)

[@KetoKevin]

I hope it's gone too! Although I will say if it got clogged once, it will probably get clogged again. You probably bought yourself a few years of dry floors though:)

[@KarenONeil]

Perfect explanation. Job done, money saved.... Thank you, thank you!

[@KetoKevin]

I'm glad I could help!

[@dopeselecta]

Just wanted to Hi5 you for helping me with the same issue on the same fridge.

[@SchwartzBwithYou]

Thanks for this! I have the same problem - will follow this procedure tonight and have a look.

[@normanharris8181]

Good looking out me and my girls just did the same thing thanks to your video it was simple

[@KetoKevin]

Excellent! I think you bought yourself several more years with the fridge now that you know how to fix this little recurring problem.

[@mrmrsmisterpodcast8255]

Thanks for sharing this! This is exactly my issue! Kevin Keto you're awesome!

[@KetoKevin]

Thank you!!

[@mitchdragon]

Thank you The Heavy Truth! Our freezer did the exact thing like this and we did what you did thank you so much for the help! we have such similar tile over here like yours too! haha!

[@KetoKevin]

I have had my ice cube maker freeze over recently too. I used a heat gun to melt the ice covering the inlet and my ice maker started working again:)

[@ivetteborrell3893]

I really appreciate this video. Thank you so much for taking the time to show us!

[@KetoKevin]

No problem!

[@sbfarmer8]

you are a fantastic person and I hope all your earthly desires are fulfilled.

[@sharee26]

Thank you so much for making this video. This helped me and my grandma we had the same exact problem!

[@KetoKevin]

I’m really glad it helped!

[@ajay7099]

Thanks this was RIGHT ON TIME!!! lots of money saved......you are awesome. My family thanks you a lot.

[@KetoKevin]

Awesome! Thanks for letting me know it helped:)

[@jimhu7235]

Thank you for posting this video clip, Keto!

[@acpicker103]

Thanks man! Gonna fix it tonight, I thought oh crap its going bad!

[@KetoKevin]

I hope you got it working!

[@skyhawk2958]

Had wood floor damage due to the puddle, but now on the path of repair, thanks.

[@KetoKevin]

Glad I could help.

[@irenegolden4766]

Thank you for your video. Just had the same problem and this helped so much!

[@avonjovi]

Thank you for taking time to make this video! problem fixed

[@KetoKevin]

Glad it helped!

[@gregalexanian876]

Thanks! 👍 Video was spot on. Fixed our leak. 👍

[@KetoKevin]

Awesome! Thanks for the feedback:)

[@John-ho2ks]

Your video did the job! Thanks brother!

[@KetoKevin]

Thanks for watching!

[@xx-ui2jo]

Exactly the same problems I had. Thank you for sharing!

[@michellelatina1524]

Thank you!!! My fridge isn't leaking anymore 🤗

[@kevinchroniger1244]

Hey Thanks for this video you saved me a ton of money....... Worked fine...Thanks again

[@bobinsd1]

If you have a Kenmore Elite or similar....Put away the hair dryer. The plastic where the ice freezes is flexible. Ice isn't. Tap the ice surface vertically a few inches in from the edges with a hammer and it will break off in nice big chunks which you can push out the front under the door. Collect it in a food tray. Don't remove the door. Do not take the icemaker or the panel off. The problem is in the down spout with the flap on it. No zip tie needed to clean the plastic tube. It is easily removed by cutting the zip tie retainer used for shipping only. The tube can be removed easily by twisting and pulling down. Once removed you can see the detritus buildup under the flap. Simply run water from the sink thru from the top end and flush out all the crap. The flap will not prevent the water from flowing, so if it does tap the tube and hold the flap open to get all the junk out. Conclusion,,, the flap is there to keep the bugs out..Slide It back on to the tube interface and twist it up. It should be secure. If you want slide a zip tie up BEFORE putting the tube on to clear any other junk or ice out of the hole. Defrost to be sure. Good luck.Bob Richard1 second agoIf you have a Kenmore Elite or similar....Put away the hair dryer. The plastic where the ice freezes is flexible. Ice isn't. Tap the ice surface vertically a few inches in from the edges with a hammer and it will break off in nice big chunks which you can push out the front under the door. Collect it in a food tray. Don't remove the door. Do not take the icemaker or the panel off. The problem is in the down spout with the flap on it. No zip tie needed to clean the plastic tube. It is easily removed by cutting the zip tie retainer used for shipping only. The tube can be removed easily by twisting and pulling down. Once removed you can see the detritus buildup under the flap. Simply run water from the sink thru from the top end and flush out all the crap. The flap will not prevent the water from flowing, so if it does tap the tube and hold the flap open to get all the junk out. Conclusion,,, the flap is there to keep the bugs out..Slide It back on to the tube interface and twist it up. It should be secure. If you want slide a zip tie up BEFORE putting the tube on to clear any other junk or ice out of the hole. Defrost to be sure. Good luck.Read more Show less

[@lexusfan100]

i have same problem and i cleaned the pipe..thank you soo much. will wait and see if problem persists

[@tomlacy9316]

Perfect!!! it worked like a charm.... Thank you so much for the help!! Its very much appreciated!!

[@KetoKevin]

+Tom Lacy No problem! Now if I can just figure out the black specks that show up on my ice...

[@sreed7274]

Thank you so much. I have the same problem for quite a while now. Will try this repair tip.

[@dls07440]

Thanks! I was ready to buy a new refrigerator.

[@KetoKevin]

Debbie Shaver It was very frustrating until I figured out what was going on. Saved us both some money!

[@chowy1029]

Thanks a million, save me $$ fixing my fridge. I put some bleach in the pipe, let is sit for few min then flush with hot water. Hope the mold doesn't come back to often.

[@saberzaid678]

Thank you for this video!!!! Absolutely amazing time saver.

[@KetoKevin]

I'm glad it helped:)

[@TangledThorns]

Thank you! Saved me time and money!

[@KetoKevin]

Awesome. It was a pretty easy fix:)

[@mjdaniels2nd]

Right on the money! Thanks for posting!!

[@christianjohnson8925]

THANKS!! Exact same issue..appreciate the video!

[@overlayj]

Thanks for posting! Your a life saver.

[@sgilbert9873]

Thanks! Saved me from allowing my home warranty to rob me..

[@KetoKevin]

Good!

[@trainingwithtracy3100]

Yes, this totally worked - thank you!

[@Estabooky]

Hoping this fixes my freezer! We've been having this same issue, however we're also experiencing the temperature rising in the freezer. Hoping this is the only issue and that the seal doesn't need to be replaced too 🙏

[@KetoKevin]

My fridge took a dump. The new one I bought seems like it was made more poorly.

[@mabbaticchio]

same fridge, same problem, same fix. Thanks!!!!!!!

[@KetoKevin]

I'm glad I could help!

[@mabbaticchio]

You did. Good luck on your weight loss journey. I did 60 pounds in 7 months and managed to keep it off. Not easy but it is worth it.

[@KetoKevin]

Thanks! I think I will need a lot of luck to hit my goal in the time frame, but any progress is good:)

[@hayleyvargas7878]

thanks for the tip real life saver

[@markoflexo]

Thanks for this video. It really helps.

[@jessesimeroth9675]

perfect, thats is what i need to do to fix my ge having the same problem

[@KetoKevin]

Mine finally crapped out.

[@hheellppaarrttyy]

My refrigerator was leaking GE side by side it was not the tube it was the plastic pan was cracked so water was simply leaking out of pan i removed from front but you need to loosen the nuts that hold the water filter if you move it to right then you can remove pan it is flexible very cheap plastic i then took out duct tape and repaired it no more leak i hope

[@KetoKevin]

I hope so too. Thanks for adding info about your fix!

[@kattjacob9930]

Thank you for your helpful video 👍👍👍

[@samaponte6836]

Thank you! Right on the money!

[@KetoKevin]

I’m glad it helped!

[@MrPaulehd]

Thank you just haveing the same problem gonna try it tomorrow

[@KetoKevin]

I hope it works out for you. Mine is still going strong!

[@MattTurel]

Thanks for the info. Just a suggestion for the future, a wide, not vertical, video would help the view, with a bit of light.

[@KetoKevin]

I always forget which way to turn my phone when I make a quick video. Thanks though.

[@coyotekillermiller]

Awesome!! Thank you !!!

[@nazireen]

Thank you so much for the Video, It save me lot of time.