Get Smart with Dad - RET1001, RET2001 and TP5001 user guide

Learn how to easily use the RET1001, RET2001 and TP5001 Discover how programming your Danfoss room controls is really quick and easy with this user guide.
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[@softthistle]

THANK YOU! This is exactly what I needed to know for my RET2001. Explained it much better than the guy who installed it!

[@jackieherriot-wz3tj]

How do you just turn the heating on and off ???..

[@kiranpatel4015]

Hello. I have a tp5001. You said i need set a time to turn off the heating. I want it to come on 4 times a day, but by ypur instructions i can only set two times for heating to come on, however the manual says i can set 4 times. I have checked and it is on the 5/2 programme. Do the small numbers (1,2,3,4) indicate tines for the heating to come on (and when the ambient temperature reaches the set temperature it automatically turns off) OR does 1&3 indicate turning on time, and 2&4 indicate turning off times?

[@jamiepritchard3829]

I have the TP5001M V2, how do i get it to stay on all day if it drops below a certain temperature? It seems like there's no option to switch it off 'timed'.

[@Doreen-bx6ti]

How do I set the RET2001 so that I turn it on and off to suit myself so that it comes on at 20 degrees and to turn it off when I want to. The leaflet does not explain this. My previous thermostat was numbered 1-5. 1 was off and 4-5 was on. Easy

[@DanfossClimate]

To assist with troubleshooting this issue, please reach out to your nearest Danfoss sales and service office: www.danfoss.com/en/contact-us/.

[@PepRex]

@@DanfossClimate I think it would be easier if you said in the KZbin comments here as I am wondering the same thing and I can't be the only one. You will just inundate your support with the same question.

[@DanfossClimate]

@@PepRex Thank you for your feedback! We've chosen to keep directing inquiries to local Danfoss offices, as many technical issues require detailed conversations that are best handled outside of social media. We appreciate your understanding!

[@DanfossClimate]

The best approach is to set a schedule. You can program a schedule where the desired temperature (20°C) is active during heating times and lowered (or inactive) when heating isn’t needed. Alternatively, you can set the “Set temperature” to 20°C and activate “Holiday mode” whenever they want to pause heating. Before doing so, they should configure a “Holiday temperature” (e.g., 15°C). Keep in mind that RET isn’t designed for simple on/off operation but works best with a running schedule.

[@bukonla]

how do you set the date and time?

[@DanfossClimate]

Hi, you can find that here: kzbin.info/www/bejne/oqW8gqObdpWLoZI.

[@kaybond44888]

Hello Danfoss . My TP 5000 thermostat screen blank after changing batteries multiple times and all batteries are AA high alkaline. Screen still blank. What should I do please

[@DanfossClimate]

Please reach out to your nearest Danfoss office or service partner for assistance: bit.ly/3aQedtE.

[@manumil1974]

Are they all compatible? I have a electric boiler and I really don’t like the 5001, i would prefer the 1001 if that will work? Please

[@DanfossClimate]

Hi, thanks for your question. We will check with our experts and get back to you.

[@pv3251]

Since a week my RET2001b gives me an error message, saying 'retb u1.3'. The manual doesn't mention anything about this error message. What should I do?

[@DanfossClimate]

To assist with troubleshooting this issue, please reach out to your nearest Danfoss sales and service office: www.danfoss.com/en/contact-us/.

[@mitch4943]

Hello Danfoss, My TP5001 is showing an error message E6 - Real Time Clock failure. I have set the clock to the correct time but it is still flashing. The heating is still working thank goodness. How do i resolve this? The user guide tells you what the error code means but mentions nothing about how to fix it. Thanks.

[@DanfossClimate]

Hey Mitch. Kindly refer to our FAQ page to find an answer - www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-faqs. Hope this helps!

[@wadeettenfield]

I have the tp5001.... When I try to set on and off times I hold for 3 to five seconds nothing happens help longer nothing happens????

[@DanfossClimate]

Hi. Please refer to our FAQ page to find an answer to your question - www.danfoss.com/en/products/dhs/smart-heating/smart-heating/danfoss-tpone-s/#tab-faqs. Thank you.

[@dawnbranch9169]

My Danfoss thermostat is stuck on?

[@DanfossClimate]

Hi Dawn, we will check with our experts and get back to you.

[@anthonyharlow7100]

I have this thermostat installed and frankly its just so confusing.Even after watching your demonstrations of how to use. I must say i am still non the wiser. Your kit is not easy or straightforward.

[@jamiepritchard3829]

Agree, i have the tp5001m, it's a terrible product