Gluware and ServiceNow Integration Demonstration

This highlight video shows how Gluware has been integrated with ServiceNow to benefit enterprise network operators. ServiceNow is widely used as an IT Service Management (ITSM) platform and Change Management Database (CMDB), providing applications and features that streamline and automate IT service delivery.
In the demo, we look at how the ServiceNow Gluware Service Connector is used in Network RPA to build drag-and-drop workflows that include CMDB sync operations and ITSM process automation including opening a change ticket, updating the ticket and waiting for change approval.
ServiceNow and Gluware are used together to automate workflows and standardized processes to reduce manual effort, allowing IT teams to focus on higher-value tasks delivering efficiency, quality and scale to enterprise network operations.
Content:
* Introduction to ServiceNow - • Gluware and ServiceNow...
* Introduction to Gluware - • Gluware and ServiceNow...
* Enterprise benefits of ServiceNow + Gluware - • Gluware and ServiceNow...
* Introduction to the Demo - • Gluware and ServiceNow...
* Live Demo of Gluware Integration with ServiceNow CMDB and ITSM - • Gluware and ServiceNow...