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@vivekparepalli9 ай бұрын
Thanks for another great video and all the content you create on this channel. I have an additional perspective to conflict resolution question. Referring directly to an escalation in interview response is little risky. Depending on the personality of the interviewer, an approach of escalation can be negatively viewed as "this candidate doesn't have a back, and would like to pass on the problems to higher-ups". So a a little more safer approach to answer this question could be, Step 1: Detailing out a framework one would use to negotiate with all relevant parties (example; using a RICE framework to stack rank all requirements), Step 2: Stack ranking eliminates most conflicts as requirements are being measured basis clear outcomes, and the outcomes which are aligned with org. goals for the year. Technically in companies like FAANG one has to respect data driven approaches, so post this process very few conflicts would remain to debate. Step 3: For the reminder of conflicts, one could explore alternates like, scope rationalisation across quarters , doing scrappy in this quarter and a platform approach in subsequent qtr etc Step 4: If conflicts still exist, invite conflicting parties (+ respective seniors) for a conversation over a meeting, and then summarise pros and cons for each of the conflicting requirement. A meeting helps view the situation as collaborative exercise vs a email as pure escalation. At the end of the day, human sensitivities play a very major role in handling a conflict scenario via escalation approach.
@IGotAnOfferPM9 ай бұрын
Great contribution, thanks Vivek.
@nishant.singh17278 ай бұрын
good job guys
@diptahi9 ай бұрын
Solve conflict through escalation ? That's just passing the buck !!
@daddyV886 ай бұрын
Not true at all, and depends on the org! One can attempt to build consensus through influence, but if the teams are federated and speed to market is your goal, escalation is the optimal path forward. It has such a negative connotation but should really be viewed as a tool to help hasten decision-making when there isn't a clear win-win available for all parties
@AkshdeepSinghoney3 ай бұрын
Agreed, this is most unprofessional way to solve a conflict.
@aprasath1Ай бұрын
usually the people higher up , generally have more context about the larger picture and they can help decide