Candy Integrated Condenser Tumble Dryer Not Working Fixed

[@kevinhallworth693]

Thank you for the excellent instructions and video. It was a great help. My Candy tumble dryer was not drying the clothes. I stripped down the machine (like you did) and checked all the components, except the heat pump, and it all looked ok. There was tons of fluff in the machine - as you said, the seals are not very good. I rebuilt the machine (with several screws left over !) but the problem is still there. Might ebay it :). If there are any Candy engineers reading this, I would like to say that the tumble dryer is not maintenance friendly. It should be built so that it can be maintained without having to fully strip down the machine. Maybe have removable sides and place the components were it is possible to service them.

[@green-crocs-fixes1520]

Thanks Kevin, yes they have quite clearly made it not easy for the average DIY'er to repair the unit. Fortunately this unit only had a faulty Capacitor under all the dust, fluff and lint, which was preventing the Drum from turning. Your unit may have an issue with the refrigeration unit not warming the Condenser.

[@bootsowen]

Nicely done, I like doing tumble dryers they always seem to clean up well. It is frustrating that this cap was so well hidden, some models have removable sides and you can get in there a lot quicker. I picked up one of these candy heat pumps a few months ago, the front lip that rests on the bearings had cracked, so I patched it up, video on my channel, awful repair on my part but got it going!

[@green-crocs-fixes1520]

Thanks Owen, yes I had already seen your Candy Dryer video prior. Would have taken that Drum to have it welded at a Garage then grounded the weld down. I think the damage was due to the machine dropped @ some stage possibly while still boxed, I do like your improvisation though. Back to mine ,yes the Capacitor was not easily accessible at all, but I always do a strip down and clean first anyway. The excess dust buildup inside was not expected, but probably due to poor maintenance via the previous owner. Kindest Regards 😎.

[@eurovision50]

Alternative, if you can't be bothered/don't have the skill to fully disassemble... you can carefully cut a hole in the side panel!

[@green-crocs-fixes1520]

@@eurovision50 That would require a skill in itself.

[@eurovision50]

@@green-crocs-fixes1520 That's what we did! 😊 Not sure about skill... more a caveman situation

[@green-crocs-fixes1520]

@@eurovision50 in that case erm well done I think 😜.

[@guygriffiths2787]

Great video. Well explained. Helped me fix my dryer 😊 Thanks

[@green-crocs-fixes1520]

Thanks Guy, happy to help 😎.

[@fredy417]

As a fellow engineer it’s good to see a professional demonstration,those hoovers can be time consuming when fixing compared to other makes especially the heat pump version..

[@green-crocs-fixes1520]

Thanks Freddy, yes they can take a while to dismantle, repaired a similar AEG recently which was not as full of fluff. This one and my recent Dynamic Next machine video took a while as you say as there’s no side panel to remove so to access and clean the electronics you have to remove the Drum to do this thoroughly. Regards 😊.

[@mrAJHMarshall]

You’re a diamond, thanks so much for sharing your knowledge!

[@green-crocs-fixes1520]

Thanks Alex, happy to help 😊

[@jonwatts4969]

Great video. I have a machine similar to this one. Mine isnt heating up. I've stripped it down but cant see any heating element, nothing on the back. Its a heat pump condenser dryer. Any idea as to what it could be / any possible fix or parts needed. Many thanks

[@green-crocs-fixes1520]

Thanks John, this machine had not been maintained, so the Condenser unit was completely full of fluff inside, so air was unable to flow through the Condenser. However I focused on the fact that the Drum was not turning due to the Capacitor. Hot and Cold air is air Condenses when flowing through the unit, this effected if the Condenser is blocked. Make sure the Compressor is working (humming) then you may have to clear the Condenser unit which is not easy to access, This link is an method I used on another Heat Pump Dryer; kzbin.info/www/bejne/fGqsfnRvjJJ9aq8si=lOC01iXUTqLYi3kX

[@jonwatts4969]

@@green-crocs-fixes1520 Thanks for that, I'll give it a go and let you know how it went. Thanks..

[@NnabuikeAlaku]

Nice video pal. Got a question please. Mine doesn’t collect water anymore. What do you think I will need to replace please. I have just followed your instructions and disassembled mine.

[@green-crocs-fixes1520]

Plenty can cause this, check pipes for blockage and make sure pump is humming

[@jasonrhodes-thewellnesscoa8430]

This a great video. I've done all the above because plugging it in trips the fuse box. Someone said it could be the heating element but I couldn't figure out where it is. Any help is greatly appreciated

[@green-crocs-fixes1520]

Hi Jason, the Heater is on the back this video may help; kzbin.info/www/bejne/f3jWfIF_ea6HgNEsi=sR1nDZ8oLXYJT_MY

[@MieleW2573]

Nice job! It’s such a shame how dreadful the quality of Candy appliances are. Next time you might swap the capacitor of the compressor as well, as they seem to be not long lasting at all😅

[@green-crocs-fixes1520]

Thanks Miele, just happy to get the machine running again. Still testing the units different functions operating, so far so good. Regards 😎.

[@rafalmichalik]

Could you explain how you take of belt from drums. First take of screws on back and then??? How loose belt...

[@green-crocs-fixes1520]

Are you asking or telling Rafal ?

[@rafalmichalik]

Aaking🙂 sorry. I follow your instructions and I manage to get to point. I have still Belt on drums. But my Candy tumble dryer have 7 screws on back. It is also with heat pump and also have broken engine capacitor. I don't know what to do next please help. And it's missing step on movie😊

[@rafalmichalik]

I basically stuck between 6.05-6.07sec

[@green-crocs-fixes1520]

@@rafalmichalik Ok the Belt has a Tensioner down by the Motor (bottom right under the Drum) two black Pulleys which are spring loaded, just need to push them together and free the belt from the Motor's drive pulley. Difficult due to not much room

[@rafalmichalik]

@green-crocs-fixes1520 I already done that I removed 7 screws on the back to free the drum. But I have another problem. Drum is still somehow attached to the back tumble dryer☹️. And can't move it away.

[@flamedog1]

hi on the bottom front of the dryer it has a fan but it does not spin during a cycle, it does spin freely if i spin it with something it heats up but starts smelling of burning then over heats and stops for a couple of minutes then starts again any idea what this could be please

[@green-crocs-fixes1520]

Hi Flamedog, I am almost sure that the Fan is there to keep the Compressor cool. The burning smell is most likely the Compressor is overheating. There is a Sensor at 08:29 of this video which I accidentally knocked out of place. It slides into the Copper Pipe, this needs to be refitted with some Heat Transfer Paste 😀.

[@green-crocs-fixes1520]

Thanks Kevin, I also sometimes have extra Screws left over especially on big jobs 😂. Kevin what is your machine not doing, not turning or not heating up, and what model is it ?

[@martincameron5106]

Hi. I have just replaced the capacitor but now the motor won’t turn at all. Any ideas please? I press the start button and it just beeps. Before it was starting the motor with a little help from myself spinning the drum.

[@martincameron5106]

I forgot to reconnect the door switch 🙈. All good now 👌🏼

[@green-crocs-fixes1520]

Superb Martin, did as but the comments have disappeared 😀

[@Polk811]

Thank you so much for this video. I replaced the capacitor and it work, but now you can select a cycle but it won’t do anything, slough on one cycle it started! What’s the best course of action! X x

[@green-crocs-fixes1520]

Could you elaborate on “it won’t do anything” Polk. Is there an error displayed for example?

[@Polk811]

@@green-crocs-fixes1520 when you select any cycle and press start, it either won’t do anything or sometimes the cycle time flashes 6/7 times! So very frustrating!!!

[@green-crocs-fixes1520]

@@Polk811 There is a NTC Sensor sits on top of the Condenser housing which can cause issues such as you have stated Hunter.

[@naomitannoch6683]

So going to give this a go before having to form out £300. Ta much

[@green-crocs-fixes1520]

By all means Naomi, good luck and remember to short the Capacitor prior to disconnecting it 😀.

[@kulwinderchana5059]

Is there a quicker way of getting to this capacitor without taking everything apart?

[@green-crocs-fixes1520]

Hi Kulwinder, yes there is. you can gain access via the Fan housing @ the bottom right, just have to remove the front cover top.housing, housing ring and then the Fan.

[@kulwinderchana5059]

@@green-crocs-fixes1520 any chance you've got a video showing this?

[@green-crocs-fixes1520]

@@kulwinderchana5059 Sorry no I haven’t

[@kulwinderchana5059]

@@green-crocs-fixes1520 thank you for the response

[@HuPE]

Hello, what does the other capacitor belong to? Thanks.

[@green-crocs-fixes1520]

Hi Hudak, don’t know what the other one does, sorry.

[@AlfButler-t8r]

I have similar model Not Heating!! Any ideas Cheers ALf

[@green-crocs-fixes1520]

Hi Alf, the causes could be numerous, blocked Condenser or Drainage are a couple. Most issues I find are down to poor maintenance.

[@jenisharone9122]

How much is the running amperage. Thanks 🙏

[@green-crocs-fixes1520]

Hi Jenish, Amperage for what exactly ?

[@jenisharone9122]

@@green-crocs-fixes1520when motor runs around.90 A. Once compressor started how much should be. Thanks. Overall dryer consuming current?

[@green-crocs-fixes1520]

@@jenisharone9122 Jenish I do not have any technical information or specification diagrams regarding this machine.

[@SilverTrill]

Is there a way to get to the capistor from the side panel or the back ? Or wouldni have to remove everything like you done here....?

[@green-crocs-fixes1520]

Hi Silver, apparently you can access via the Fan housing. I fully dismantle the unit as I clean the internals.

[@SilverTrill]

I've managed to follow your instructions and got to the capacitor however I ended up ordered the wrong one 😭😭 ,you know the 15uf capacitor that's stood upright just above this motor 7uf capacitor I ordered that one by accident and there no way to cancel it now. Do you think I could still use a 15uf one instead of 7uf

[@green-crocs-fixes1520]

@@SilverTrill absolutely no idea and I would not risk it. Best to replace like 4 like.

[@SilverTrill]

@@green-crocs-fixes1520 yea I've ordered another one but going to have to wait upto 5 days for it with no dryer , your video was helpful thank you ,i've managed to clean loads of fluff from inside ,it wasn't as bad as your one , I always clean my filters so was surprised to see so much inside too still, I hope the capacitor solves my problem.

[@green-crocs-fixes1520]

“it wasn’t as bad as your one” cheeky I brought it like this… just kidding. Hope you manage to successfully resolve Silver 😎.

[@salvazarbo7167]

I have the same dryer. problem that the water pump does not start

[@green-crocs-fixes1520]

Hi Salva, probably a blockage somewhere

[@topanonymous2348]

I fallow all steps but I can’t take drum off from the back cover , it feels like is integrated with back cover or there some screw but I unscrew everything nithing left. Any ideas?

[@green-crocs-fixes1520]

Hi Anonymous, you may just need to carefully prise the drum away from the back cover as there is a Black Seal (painted on around the heat entry) the seal is likely holding the unit if you have removed all of the screws.

[@iamlikejamming3238]

@@green-crocs-fixes1520 I seem to have the same problem of the op, the machine it seems identycal to yours but the drum won't come off, it seems to be attacched to the shaft since it appear constrained only on the main rotation axis. I've tried to prise it away but the bond is too strong, it seems there is something else to unscrew or to (hope not) unweld, do you have any idea on how to resolve the issue?

[@green-crocs-fixes1520]

@@iamlikejamming3238 Hi Jamming, maybe if you have an Hot Air gun you could warm up the area if its only the Bonding holding it together.

[@johnjames7332]

Thank you so much for this video

[@green-crocs-fixes1520]

Thanks John, happy to help 😎.

[@pattiboychannel311]

KZbin is brilliant, cheers buddy

[@green-crocs-fixes1520]

Thanks Patti, happy to help 😎

[@JonCuggy]

Thanks mate. Very useful

[@green-crocs-fixes1520]

Thanks Jon, happy to help

[@mariani274]

excelent presentation

[@green-crocs-fixes1520]

Thanks Marian, happy to help 😎.

[@saadalqarni3191]

Great video 👍🏻

[@green-crocs-fixes1520]

Thanks Saad 😎.

[@salvazarbo7167]

what can I check??

[@green-crocs-fixes1520]

Hi Salva, what do you need checking ?

[@salvazarbo7167]

voglio capire per che non parte la pompa dell’acqua . la pompa non è rotta e non è sporca. la macchina da errore vaschetta piena

[@salvazarbo7167]

I want to understand why the water pump doesn't start. the pump is not broken and not dirty. the machine gives a full tray error

[@green-crocs-fixes1520]

@@salvazarbo7167 what model is your Drier

[@green-crocs-fixes1520]

Salva, controlla questo video per quanto riguarda il pressostato che attiva l'indicatore del serbatoio dell'acqua pieno kzbin.info/www/bejne/j5i5dGBnpr-MkLcsi=d8FMpRV4D5GWHlRA

[@salvazarbo7167]

@@green-crocs-fixes1520 my dryer doesn't have a pressure switch... it has a float...

[@davidtdunlop]

They always fail on this model (the capacitor). I’ve had to replace it 3 times. This Tumble Dryer is awful.

[@green-crocs-fixes1520]

Thanks David, yes I have also replaced a few on these Candy models 😎.

[@salvazarbo7167]

I want to understand why the water pump doesn't start

[@green-crocs-fixes1520]

Probably have to remove the Pump to examine its housing for blockages and then the connecting pipes. If it is not blocked then probably needs to be replaced.

[@drinkmaddog]

Hello, I've been seeking assistance with my Candy Heat Pump tumble dryer and came across your video. I've been experiencing a prolonged drying time issue, and for the past six months, there has been no water accumulation in the door unit - it remains completely dry. After watching your video, I followed your instructions, cleaning out as much lint as possible and adding water to the bottom section. Eventually, the water filled up in the door unit, indicating that the pump is not the issue. It does get hot, but not to the extent it should. Based on this, I suspect the problem might lie with the heat unit. What are your thoughts on this?

[@green-crocs-fixes1520]

Hi Harley, there was quite a lot of Lint inside if the Condenser unit also which I did not show me cleaning, especially around the Fan housing at the rear, not sure if you ventured this far ?

[@drinkmaddog]

@@green-crocs-fixes1520 hi thanks for your quick response. No I only took the lid off the top and removed the lint from the bottom filter. Do you think removing all the lint within the unit would help with the heat issue? If I removed all the lint and it still didn’t work what in your opinion is the next thing to look into? Really appreciate your time.

[@green-crocs-fixes1520]

@@drinkmaddog Hi Harley, this machine was brought as a none runner and as you can see by the vid this machine was not maintained correctly like most of the broken down machine which I buy. The filters are rarely cleaned as the manufacture recommends, so this is usually the cause of a breakdown. Not sure of you skill level but you really have to strip these right down to clear lint. Also there are Sensors which could also cause issues. You may have to call an engineer out if you are not satisfied that your machine is running to satisfaction. See the length I had to go to resolve this one; kzbin.info/www/bejne/fGqsfnRvjJJ9aq8si=aSI65d3KRRF9uyPP

[@drinkmaddog]

@@green-crocs-fixes1520 thanks green crocs. I may give it a go tomorrow looks very satisfying giving it all a good clean. If it still continues I’ll call someone out 👍