EE Smart Hub Plus Wi Fi 6 Router Review

EE Smart Hub Plus Wi Fi 6 Router Review
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[@GrumpyMansREVIEWS]

Thanks for watching watch more Home Networking product reviews kzbin.info/www/bejne/onvTqZuNeZWZnq8

[@mikecollins8640]

Had this router for one week since joining EE from Talktalk. Total pants. Your video was useful and reassuring as I thought it was just me going mad with the flakey behaviour. I'll check out your Asus setup video. Cheers!

[@wisteela]

Couple of months now, and no issues. Hmm, bad batch maybe?

[@ck_milly]

this helped me out alot the detail and explanation you gave was excellent and for a person who doesnt understand alot about internet i understood this 👍

[@GrumpyMansREVIEWS]

Glad you found the video useful! Thank you for watching!

[@samb999]

Thank you for head up. Don’t think my area ready for this hub cheers

[@Ajajambo]

I just had this router installed, replacing my BT business router, and let me tell you, this EE router is much better in terms of speed and reach.

[@GrumpyMansREVIEWS]

Of course wi-fi 6 routers are a lot better than the older wi-fi 5 routers. Unfortunately this router didn’t work for me. EE are get the new wi-fi 7 router out around December, that’s according to EE sales team.

[@davefish8107]

Had BT but they wanted twice the price of this one so I swapped to EE, even though they are the same company?. Took me a couple of minutes to set it up and so far no issues. I have a EE mobile phone and I do lose the WiFi calling occasionally and I don’t know why

[@Hiteshdattani1990]

Ive seen your other review of the virgin media hub 5 and black pods, how would you compare that to EE? Ann with using both which provider would you recommend?

[@GrumpyMansREVIEWS]

@@Hiteshdattani1990 First off they both have terrible customer service. Now in terms of stable internet connection coming into the house, EE or any Openreach FTTP provider. As for Wi-Fi that depends on your home if the provider equipment works fine, if it doesn’t get your own.

[@daisymay2303]

Very honest and detailed review clear voice and explanation 👍

[@GrumpyMansREVIEWS]

Thank you!!

[@googlefriend7685]

I'm using the ASUA zenwifi pro xt12 you reviewed great system my ISP router was absolutely rubbish

[@GrumpyMansREVIEWS]

That’s what I’m using. Thanks for watching!

[@farooqkhan7926]

Excellent review very detailed 👍👍

[@GrumpyMansREVIEWS]

Thank you for watching!

[@davewardman1427]

Can you change the SSID & password on these routers, also can you control/block MAC address of devices logging on?

[@GrumpyMansREVIEWS]

@@davewardman1427 Yes you can charge the SSID and password,MAC I don’t think you can.

[@AliKhan-mc8ns]

Very technical review

[@GrumpyMansREVIEWS]

Thank you for watching!

[@wisteela]

I've had mine about a couple of months, and I've had no issues with it. I didn't know the WAN port is 2.5. That makes great sense given they offer 1.66.

[@GrumpyMansREVIEWS]

Thank you for sharing your experience, at least we know it works for some of us!

[@TuckerUK]

The WAN port is 2.5 but the ethernet ports are 1Gig. So you will need a 3rd party router to get 1.6Gig speeds on the new speed package. Until EE update to a Wi-Fi 7 router later this year.

[@PakFan786]

Does any one now how to set the Transmit Power down to 50% on Ee smart hub plus router. Im also trying to reduce the EMF's from this router, can anyone help

[@PakFan786]

How do you change the Transmit power to 50%

[@GrumpyMansREVIEWS]

I dont think you can.

[@kev2427]

Can you do a video showing your ONT and how it’s setup

[@GrumpyMansREVIEWS]

I’m in the process of doing a video showing how to use 3rd party router, I do show the ONT box in that.

[@TheBadGuy1974]

Yes the red ended cables are cat 6. Nothing but complaints from the customers about the hub you are spot on.

[@GrumpyMansREVIEWS]

Honestly it’s really bad.

[@TheBadGuy1974]

@@GrumpyMansREVIEWS I know I'm still working there. And we are one company BT and EE funny how you said the EE people are worse. We just answer BT or EE depending on which account comes on the screen 🙂

[@GrumpyMansREVIEWS]

@@TheBadGuy1974 No sorry I meant to say both as they are one company now.

[@kaifimran2146]

@@TheBadGuy1974 If you don’t mind me asking where is your call centre based?

[@timdmx512]

not having 2.5gig lan ports is a deal breaker for me. i am paying for ee 1.3 gig down so the connection is faster than the router is the bottle neck

[@GrumpyMansREVIEWS]

@@timdmx512 EE are bringing out a wifi 7 router around December.

[@Kobra31677]

Also be aware that this hub has 4 x 1GB outputs. If you go for a 1.6 Gb connection, you wont get the full bandwidth on a single cable output as the port will be a bottleneck (Due to being 1 Gbps port). Obviously it will be handy if you have multiple devices, but if your need a straight up 1.6Gb connection then you would have to buy a router with at least 2 x 2.5Gbps ports (One for the ONT and one for connecting to the device you are downloading with). Most wouldn't need to have a single cable download, but for my job as a software tester it would be a necessity as the apps would need to be downloaded quickly to be tested. EE should ship out a router with multiple 2.5 Gbps ports if they are selling the 1.6Gbps service, just in case someone needs to have the full 1.6Gbps for downloads.

[@gintymacginty2783]

Problem i find with both BT and EE, digital phone will only work with their smarthubs. I got a TP Link AX3000 router which is head and shoulders above the smarthubs... But if i choose to use that then i have no option to use digital phone which is not ideal.

[@GrumpyMansREVIEWS]

I have a video coming on this, you can use your own router, just turn WiFi off in the BT/EE hub.

[@gintymacginty2783]

@@GrumpyMansREVIEWS I assume you mean running 3rd party as access point and ethernet from smart hub to it ?

[@GrumpyMansREVIEWS]

@@gintymacginty2783 Yes.

[@gintymacginty2783]

@@GrumpyMansREVIEWS Sorted it, though i did speak to BT not long before that and they supposedly say it will work with a digital voice adapter which is being posted out.

[@ThinkStoicPersona]

im so confused as to why I got this smart hub when I didnt order this ? can anyone explain

[@GrumpyMansREVIEWS]

@@ThinkStoicPersona They probably started sending this out now to everyone. They told me Wi-Fi 7 router coming in December.

[@ThinkStoicPersona]

@@GrumpyMansREVIEWS oh wow thank you for the quick reply.

[@lyrixx347]

my ee light stays a flashing orange?

[@GrumpyMansREVIEWS]

If it doesn’t stop flashing after 5 minutes contact EE and let them know it’s not connecting to the internet.

[@olishields5985]

Shame you don't get full duplex with ee. 1000 up is so nice!

[@GrumpyMansREVIEWS]

I know, City fibre was suppose to come to my area over 2 years ago still waiting. Only option is Openreach or Virgin Media.

[@adamkhan3894]

Not bad

[@GrumpyMansREVIEWS]

Thank you for watching!

[@StriaghtRight]

Plugged red wan into back of box and into open reach white box on the wall why is the light flashing orange still it’s been an hour ? The guy said you could plug it in and it’ll be up so why haven’t connected the red wan cable and openreach lan 1 red cable and still no internet? The smaller one, smart WiFi is blue and working so what’s stopping my router from working? Just cancelled community fibre for this shit and it don’t even work

[@GrumpyMansREVIEWS]

It normally turns orange when it’s updating but not for an hour. Ring EE up.

[@EclipseUaot]

for some reason im only getting 30mbs on ee

[@GrumpyMansREVIEWS]

That’s not right.

[@EclipseUaot]

@@GrumpyMansREVIEWS I know but I assembled everything together correctly I had the old ee box then they sent us a new one which I assembled again and still no different we just get 30mbps

[@GrumpyMansREVIEWS]

@@EclipseUaot which package are you on?

[@StickyGeko]

Asus still you're main one

[@GrumpyMansREVIEWS]

Yes it is. Thanks for watching!

[@MyAndrew143]

EE sent me that router I will not change my BT Router which is working fine

[@GrumpyMansREVIEWS]

Right decision for now.

[@marcvbmw8579]

Yeah ISP routers are never all that.

[@GrumpyMansREVIEWS]

Thank you for watching!

[@chriswilliams8121]

This is an absolute joke of a hub it's literally been dumbed down with them removing the usb support and the router if it resets does not store the information in the event log it's always wiped as it's a confirmed memory leak and this router constantly restarts and I have had multiple replacements so I decided to buy 2 Asus tuf 3000 gaming router with 2.5gbs wan and 2 Lan agragation it's also WiFi 6 it cost me £93 each and it's been absolutely amazing and all WiFi speeds have tripled and no disconnects with very strong wifi

[@GrumpyMansREVIEWS]

Thank you for sharing your experience! Best way is to use your own equipment.

[@kevinlee9975]

ISP routers are never that good no matter what they say best way is to use your own

[@GrumpyMansREVIEWS]

Agree!