HGV Owner/Driver UK: A Typical Experience From This Morning

[@TheRockgod23]

BEFORE ANYBODY ELSE COMMENTS, SAYING I SHOULD CHARGE EXTRA FOR WAITING TIME, DELAYS AND LACK OF COMMUNICATION, I HAVE ALWAYS HAD EXTRA CHARGES CONFIRMED BEFORE I COMMIT TO ANY JOB !!

[@chris-ryan]

Just make it clear when confirming the job that you charge waiting time of X every 15 minutes over a given allowance of time.

[@okeypokey3693]

Just make sure next time you charge extra for waiting times, delays and lack of communication!..

[@br5380]

Then you need a standardised set of T&C's, that you can fax/email/text, that simply state your quotation AND any additional charges that 'may be' levied.

[@TheRockgod23]

@Par3bodger Steve I'll upload when I get time, been really busy. Cheers.

[@TheRockgod23]

I DO ADD EXTRA CHARGES. I CONFIRM THESE BEFORE ACCEPTING JOBS. PLEASE READ THE PINNED COMMENT.

[@windleshamwanderer3728]

Just goes to show, all of the road haulage industry runs 24/7, except the 'office'. I wish this gentleman all the best, I admire his patience and resolve.

[@Therighteousone522]

Me too.

[@flemhawker9134]

Aye, I’m with you & R. Smith on that. Keep that calm demeanour young man, you need it in your job.

[@graemef6852]

Unfortunately, incompetence is everywhere in the UK. We have people in management jobs, who shouldn't be there.

[@simonscantleburyexecutivec3366]

Of course there are inefficiencies in every country but the frequency of cock ups is significantly higher in U.K. because the British attitude to everything is we’ll muddle through somehow whereas in Germany it is all about doing a job efficiently

[@steven-vn9ui]

You are right, no one give a toss anymore. So sad

[@stephenobrien5909]

I am sick of hearing that the NHS is starved of cash, it isn't. The management are a joke, totally and utterly inept as was shown at the beginning of the "pandemic" when the army showed them up for a bunch of tossers. It should be part of the training to have at least 5 years experience on the job before starting in management.

[@gerrycan3067]

@@stephenobrien5909 Incompetent, corrupt and lazy with a "poor me" attitude. I've never worked for another company/employer that has a dedicated whistle blowing line for corruption and fraud.

[@gerrycan3067]

@@yoyoyo3531 the heroes who stopped people's cancer treatments in case they got Covid. It's always better to let people die to reduce the risk of illness.

[@lloydburdis1960]

I admire anyone Who has the guts to become an owner driver these days. Good luck.

[@BunDMC]

Ha ha, I used to drive a van and a year ago I got an o licence and brought 3 truck. Will be getting three more by April. Best thing I done

[@paw7110]

@@BunDMC what’s the point of having 6 trucks when you can only drive 1 at a time?

[@BunDMC]

@@paw7110 because I employ people.

[@paw7110]

@@BunDMC I was taking the piss. Your a company not a driver owner, you may for some reason still drive, but shouldn’t have to. What’s your company name?

[@Alphae21]

@@paw7110 aired 💀

[@picquot5159]

And they wonder why there’s a shortage of HGV drivers, my son who is an HGV driver is often messed about, made to drive the maximum hours as a matter of course and treated abysmally at just about every RDC he goes to, and all for not a lot more than minimum wage. Now with all the empty shelves in the shops people will realise how valuable the truckers are to this country. All it requires is decent wage for a decent days work, and a bit of respect wouldn’t go amiss.

[@walkwithmeASMR]

Same as being a carer. Working 12 ours on your feet, not enough staff, hungry, tired, thirsty, then find out there's no one to do the sleep over so you spend up to 30 hours in the same building, on no sleep, lifting people thst shouldn't be lifted, doing jobs you have yet to be trained for, caring for people with serious psychosis who regularly attack staff and ALL FOR MINIMUM WAGE.

[@brynleytalbot778]

This started with the illusion that pay would be better for casual working emulating the technology sector where pay increased for short contracts. All it’s created is a race to the bottom regarding pay and conditions, with agency labour dominating, probably due to incompetent management within companies incapable of planning for labour shortages and incapable of motivating workers who shun them after productivity gains for short terms were incorporated into standard hours. All managers can do is to quote KPI’s. Strip away agencies or implement maximum margins they can operate under, and pay to the person working increases, along with the numbers wanting those positions. We’re paying middle managers excessively and their numbers are ridiculous. In my gym under full staffing (about twelve) half the staff are termed managers. Egos abound and in fighting results leading to a toxic environment. America promoted this insanity and we followed them.

[@TheTjam84]

I dont know any regular people that don't respect hgv drivers. The ones who don't respect them are employers, company higher ups and rich snobbish people. I'm self employed, and the amount of people I talk to who think that anyone without a blue collar or white collar job should be on minimum wage is ridiculous. They view them as the lowest of the low

[@AbdulAbulbulAmir]

@@TheTjam84 It's nice to know which category I fall into. If only motorists were as curious and professional on the road as lorry drivers. I have a new respect for them and wish them all the luck in the world but who needs luck when you have a great skill?

[@AbdulAbulbulAmir]

@Mark Roman Understood and you're right. Unfortunately, I'm one of those who tried to make a business work and failed every time. I was a project manager for Siemens and had to control multi million £ projects so I thought I could handle my own business. I did all the usual stuff but missed a few fundamentals like location, location, location. I had 2 bars in Pattaya and they were clean and swanky and the location was good but not the right one. I built a hotel with 27 rooms. Chanakan Mansion if you want to look it up. The rooms were nice, garden bar and kitchen, swimming pool etc but wrong location and a wife who gambled. Foolish? Very. There's only one thing to do, try not to think about it.

[@motortraction]

You have to have everything tied up and watertight: I'm an estimator and when I price something I have to try and prevent this sort of mickey-taking. Build surcharges or penalties into your terms for being prevented from picking up at the agreed time - should be double the standard rate to cover your waiting time plus time for any potentially lost work, plus x% for fuel/parking/facilities/food, maybe 20%. It's the only way to ensure you don't get screwed.

[@user.--.]

I agree 100%. 👍

[@markheard10]

All very valid and sensible points but all at the risk of pricing ones self out of the job completely. Shame on the customer realy for allowing the driver to be messed around. Hope his day got better🙂

[@MARGARELON]

@@markheard10 That's why you put the initial price in big fat letters and the rest of the terms in fine print. If you know that this happens often, you can even lower your initial price, so you're competitive and earn more, just from the penalties. I'm one of those lazy office workers myself and I know full well, that the drivers are always getting screwed, either by their employers or by the customer. Someone has to pay for this brave new world of "just-in-time" after all. Make sure it's not you.

[@Rhythm24inch]

Exactly! And I'm not an estimator, jez folks scared of business, this is exactly why things don't change, cos you don't make the changes!

[@LouisWinthorpe622]

Then, would that office not stop dealing with you, as 'a trouble maker' and go and find someone else who is desperate enough that they are willing to 'get screwed' and effectively, do it for 'half price'. I've met workers in a number of industries who are willing to sell-out the value of a job, for everybody else, thereafter, by taking on all sorts of problems they're not paid for, in order to look like 'they are the best'.

[@alexgriffiths5205]

I used to work in logistics for over 5 years, in the office, and I can tell you that this exact instance happens daily, multiple times. I used to feel really sorry for drivers.

[@chris9650]

Joys of being self employed and dealing with people on a wage.

[@knightatthecrossroads222]

Why not get employed then? There are some benefits of being selfemployed .....no?

[@warrenholmar1129]

Being self employed he is in charge of what he does, sometimes you have to take the rough with the smooth. Being "employed" isn't all it's cracked up to be either...

[@chris9650]

@@warrenholmar1129 meant the guy telling him he can go sleep and get paid. The guy doesn't realise time is money for self employed people

[@warrenholmar1129]

@@chris9650 that reply wasn't actually aimed at your comment it was for Knight. Personally I think there are pros and cons to both self employed and employed. But I won't go into that here.

[@chris9650]

@@warrenholmar1129 sorry man half asleep at this time day lol. Have a good one.

[@warrenholmar1129]

I am employed as a driver, my firm works on behalf of other companies, we collect from the public, many times we aren't told what we are collecting has already been collected. Some of the comments I have seen make me think they are either made by transport managers or people that don't actually work in the transport industry. I personally take my hat off to this man for going out on his own as an owner driver. Well done keep on trucking and you have another sub!

[@ericstorey1864]

I’ve watched a number of videos recently including some of yours and I wholeheartedly agree with you, it’s extremely tough for HGV drivers and I don’t like the term “tramps” or “trampers”, it’s an offensive and derogatory term, many of you good people are treat quite badly at times either at pickup or drop off points, as you’ve said before “I like to treat the forklift drivers with a bit of good banter, it generally gets things done, but people must realize that through other peoples incompetence you are losing money on your day and you have no comeback, I truly appreciate the work you do on our behalf and you deserve much more respect, maybe this is why there’s such and enormous shortage of drivers in this country, best regards.

[@TheRockgod23]

Cheers Eric.

[@sumdumguy8917]

Being a wagon driver Is modern day slave labour! This line of work is fucked!

[@philiphancock8324]

@@sumdumguy8917 you should try being a removal man driving a lorry and physically moving people's houses ,you do all the driving and all the moving and still don't get paid what a lorry driver should earn

[@sumdumguy8917]

@@philiphancock8324 I did It for one week on an agency, Never again lol, that job is graft I dont envy you. Stopped working agency and took my ADR now im on tankers which is rather easy but the hours are still there, gaffers only pay you a decent overtime rate to get those 15’s and 13’s out of you

[@johnevans5647]

Would love to see some videos on the pricing/load sourcing and operational costs of running the truck 👍🏼

[@davidyoung9561]

As I am studying accountancy, I love looking at those figures.

[@Mintghbghlkk]

Done it for years…game is over.

[@Zeyr01]

@@Mintghbghlkk what do you mean game is over?

[@Mintghbghlkk]

@@Zeyr01 exactly what I said…the game is over…job is fuc@@d

[@Zeyr01]

@@Mintghbghlkk So not worth doing? No money in it?

[@NightOwlGames]

we need more videos like this it shows what truck drivers have to put up with.

[@pauline4193]

What more complaining?

[@russiandrivers9986]

You should invoice them £50/hour waiting time.

[@pqrstzxerty1296]

I do, and they pay it. My rate £150 ph.

[@TheRockgod23]

Waiting time is agreed before the load is confirmed.

[@Yourballix]

@@pqrstzxerty1296 ballix

[@Yourballix]

@@TheRockgod23 so you do get paid waiting time then

[@wayneh150]

@@TheRockgod23 in the video you don't seem confident you can squeeze more money out of them, it looks like you know what your doing and have to carry the baby driving miles to find parking spots etc. Did you manage to get paid for the faffing around in the end?

[@sibutterworth6542]

I remember an interview on television with one of the Japanese car firm manufacturers in the UK. He was asked are you not worried about the work ethic of the British workforce are the unions. He replied "the British worker is the best in the world British management is another story"

[@bolywoodsmile]

Great explanation. Just shows the poor planning from your customer. When I send goods from stevenage to portsmouth on a fri 7am.pick up, i pack and make goods ready on a pallet for thurs 4pm, security is notified, and everyone has my mob number - even the driver.

[@Rhythm24inch]

Proves it can be done and its the companys fault, if its not ready, drive off, bill em then get the money for going back to do the job, or don't, they'll soon learn.

[@PeterPete]

but the fault also lies with the driver in the video - if he can't communicate and get the necessary reference number and know that the pallets wouldn't be ready to pick up until mid morning, why should he start the job at 7am??

[@Johnnymagnet92]

@@PeterPete Because generally speaking, it's good to start early

[@PeterPete]

@@Johnnymagnet92 only if you're wanted early, the driver wasn't needed until 10.30am!!

[@barriejones6564]

How bloody frustrating , good luck in your endevours , all truck drivers do a great job which is seriously undervalued in the uk.

[@knowles2211]

Feel ya man! Absolutely feel ya. Every half hour counts. MASSIVELY!

[@arnofthenorth.7154]

34 years I've been doing c1 and it's fruitless sometimes, working at a loss isn't uncommon. I know exactly where you are , soul destroying.

[@Yourballix]

C1? Are u just a van driver

[@arnofthenorth.7154]

@@Yourballix class 1 , and as for 'just' a van driver is a fucking insult to drivers whatever they're job grade.

[@Yourballix]

@@arnofthenorth.7154 but You’re not a lorry driver. You used to get c1 free with a car test years ago 😂

[@sumdumguy8917]

@@Yourballix he just told you class 1 you muppet 🤣

[@Yourballix]

@@sumdumguy8917 he said originally he was c1. C1 is a van. Are you his girlfriend

[@patchso]

No one knows what someone elses job is really like, until they actually try it for themselves. But everyone seems to have an opinion. Hope you didn't have to wait much longer. Good luck.

[@TheRockgod23]

I think everybody has a right to an opinion, I just find it strange that alot of people have already judged me and my business purely on the content of this one short video. A video in which I make no comment about how I actually run the business, nothing about how much things cost and nothing about my rates and terms/conditions. Alot of people seem to want to judge without knowing all of the facts. I will never put 'everything out there' on a KZbin video as it's private, I just want to give a general overview of the job so people know what it's like and what to expect if they buy a truck. This video is a prime example, I posted it just to show how you can get delayed from time to time yet everyone has now decided what I should have in my terms/conditions, how I should price jobs, what I should do in future etc etc. This is why I have yet to make anymore videos. Can't be arsed with all the super truckers telling me I'm doing it wrong even though the video wouldn't be about me, it would just be a general overview of working as an owner/Driver. Cheers.

[@patchso]

@@TheRockgod23: I find these kind of videos really interesting, as 'other peoples jobs' are not the sort of thing you normally learn about. A lot of the people telling you to charge extra may just be feeling sorry for your predicament. I would imagine as with most jobs, but particularly if you are self employed, you just have to put up with a certain amount. If you charge your clients too much, of course, they aren't gonna be your clients much longer. Have a good day.

[@gytosas]

@ patchso if the office person is contracted to come into the office at 9am that is fair game. Not one employer paid me extra for doing extra. Only the customer if I was working on the field might sometimes be compeled to pay my lunch and dinner in cash.

[@meab12]

In Irish we have a saying: "Is glas iad no cnoic I bhfad uainn" The faraway mountains are beautiful (basically) People see someone driving and tend to think "oh driving is easy" I'm not a driver, but I'd never assume that. All the best buddy

[@keldsleepnot7961]

@@TheRockgod23 mate sometimes the hardest part of our job is having to listen to the experts that have never even sat in a truck, let alone driven one. After all I bet there isn't a truck driver alive who hasn't sat in a car listening to the driver complain about a truck driver being an idiot. When as we understand the situation better we know that the reality is that the truck driver actually just saved their lives because with their skills and knowledge they were able to preempt the idiot move the car driver just made. I think it is beyond time that part of driving instruction should contain a set amount of time riding in a working truck seeing the reality of just how many lives would be lost if we weren't so fucking professional

[@dardie37]

These times are a test of your inner strength and passion for what you do , very interesting times , I will keep watching , I hope tomorrow brings better offerings , stay safe

[@lydiaanderson6785]

@Hello Dardia how are you doing?

[@Raul689]

hi i'm new here and i find this videos very interesting and unique . keep them up. thank you

[@cavtd]

Very frustrating, I get days like that sometimes with the company I work for, get told to go collect for onward delivery, get to collection point, material not even ready, might be a couple of hours. Drivers mantra mate, hurry up and wait. Hope things pick up for you, keep the videos comming all the same 👍

[@lydiaanderson6785]

@Hello Damien how are you doing?

[@h276wah7]

Keep up the content and thanks for taking the time to share this. This is actual news, true media

[@Jake_32611]

Some companies I know charge a waiting time, so if they are messed around they will still be getting paid

[@DaleSteel]

Ever company does its industry standard

[@Jabber-ig3iw]

An owner driver doesn’t have the power to do that.

[@DaleSteel]

@@Jabber-ig3iw don't be ridiculous. It's your business you can do what you want your not employed by the company.

[@TheRockgod23]

I agree waiting time charges before I commit to any load, it's then confirmed on the booking.

[@awpetersen5909]

You are so patient and resilient. Greetings from Northgermany.I Wish you all the best.

[@unicef8843]

The wisest thing that should be on every wise individuals list is to invest in different stream of income and don't depend on the government to bring in money especially now the pandemic is hitting the economy

[@emilyfox1028]

Talking of being successful! I think that am blessed because if not I wouldn't have met someone who is as spectacular as Expert Mrs Quinten Laura

[@emilyfox1028]

She helped me recover all that I lost while trying to trade for my self.

[@dedigurusinga2532]

@@emilyfox1028 wow, you know her too? I even thought I'm the only one she has helped walk through the fears and falls of forex trading.

[@dedigurusinga2532]

@@emilyfox1028 My first investment with Expert Mrs Quinten gave me profit of over $24,000 U.S dollar and ever since then she has never failed to deliver and I can even say she is the most sincere broker I have ever known

[@dedigurusinga2532]

@Pandu Wahyuni Q .u .i .n .t .e. n . L .a .u .r .a

[@adedickinson4035]

You've just convinced me to stick with van driving! I feel your pain 😣

[@mrsimo7144]

Thanks for what you do. And thanks the upload. Much love.

[@justing1474]

I work on live events, always working with you guys, respect ✊

[@BobBob-qg4lo]

My adhd having ass would implode doing this job, nothing but respect for the lot of you who work in the haulage industry

[@paulhornsby8588]

That's so frustrating for you Rockgod , as we all know that old saying, if the wheels are not turning you ain't earning . Keep safe my friend.

[@crimeinvestigatoruk9831]

Thank you for your hard work keep my fridge full.

[@magic9231]

Need to add Demurrage charges to your terms and conditions of delivery.. Like £35/hr for none fault delays.. But this could backfire if you break down or get held up in traffic and fail a delivery.. More stress

[@TheRockgod23]

I do get a bit for waiting, just frustrating because I'm busy and want to get my next load.

[@shelbynamels973]

@@TheRockgod23 It's not compensation for your wait, it's an incentive for them to get off their duffs. They need to pay dearly for messing you about.

[@spiceweasle3945]

How frustrating!!!!! Amd sorry to hear the headache that you've had to go through. If it wasnt for guys like you, this country would grind to an absolute standstill. So thank you for your work. My hat is well and truly off to you sir!!!!

[@petershaw9155]

The joys of road haulage eh Rockgod!!😡 As you say, it doesn't happen every day even though it's still very annoying! Great to see you back and I wish you loads of luck👍🏼🏴󠁧󠁢󠁷󠁬󠁳󠁿

[@neilblenkinsop2613]

Unfortunately (luck) doesn't pay bills.

[@JohnnyPeacock1959]

I'm a Security Guard and used to work at Amazon. They treated the Truck Drivers awfully. Now we are seeing the true value of these Drivers so treat them respectfully. Subscribed.

[@georgezuss2925]

Yep, fair one, chap. Never occurred to me how your days work could be slashed in half by a clerical that forgot a detail. Plus, nice to see someone not blaming brexit or covid for everything bar elvis being fat. Never been involved in logistics, so it's not at all wasted to learn of your hurdles. Take care, bloke

[@admiralcraddock464]

This is one of the reasons my son got out of trucking and is now a freight train driver. He got fed up with being treated with disdain by nearly everyone he met during his working day. Now, not only is he one far better money, work far fewer hours he knows months in advance what hours he`ll be working and is treated with respect by everyone in that industry.

[@Spitfire088]

Great to have you back Rock god

[@user-zh9kc7tw4n]

Thanks for the great honest video. This is why we have a shortage of drivers because the logistic companies have no clue what they are doing organising things you could have been doing a number of jobs that day while your sitting still doing nothing.

[@MrPathazel]

Hi mate,this is where you learn what sort of quality some customers are,and it may be an opportunity to strengthen your relationship with the customer,what I mean is if the customer resolutely refuses to put any more money on the job then you still have to do the job but next time they ask you to do something you remember this particular job and think hard before you say yes or no,I’ve learned this and now if it’s new customer I’ll politely give them a price for the job providing it’s straightforward with no issues but on the understanding that after a 2 hour delay either loading or unloading that’s isn’t your fault then there’s a surcharge of ‘x’ amount,if they flatly refuse those terms then your probably best give them a miss,there are good customers out there who will appreciate you and pay your rates it just takes time to weed the bad ones out,that’s just what I think

[@TheRockgod23]

That's exactly what I do, cheers.

[@martinhunt1084]

Really? Then why are you on here bellyaching about it?

[@MustafaKulle]

Thank you for all the work you do. Respect.

[@michaelglenning5107]

Exactly! Pricing is revenue over time, that's the most important metric for success.

[@lydiaanderson6785]

@Hello Michael how are you doing?

[@jaswirgill6245]

Well done for being patient & speak to customer cause of delay was fuel to not supplying reference number & negotiate. Learn from this & adjust your contract accordingly. Nice to see you are not angry about & you already know how to quote for next time All the best

[@chorleycc]

Thanks for this, is there no commercial standards? Within quotes can you not say: *Assume goods will be ready for collection at 7am. Any delays in collection will be charged at £50 (or whatever is reasonable) per hour. I would of hoped clauses like this would be common place. This sort of things happens all the time in construction. I am a commercial manager and I know how difficult these things are. I am sure you know what you are doing but if you ever need some advice / support whether it be chasing money due or perhaps even a review of your quote document and T&Cs, please get in touch. No charge. I just like most working class people I hate to see workers being treated unfairly. With the UK wide shortage in HGV drivers, is it not the time to put prices up? I know that a Grab Wagon with Driver have gone from approx. £500 per day to £700 per day in the past year. Anyway thanks for the video and if I don't hear from you, best of luck and I hope this sort of unfairness gets addressed.

[@technretro7115]

Buddy well done for speaking out. During lockdown the government were calling sort of industries key workers giving them a special status. Three I know personally would not have been able to carry on, key worker status or not without large deliveries.

[@69Phuket]

Always interested! Glad yer posting again and now own Boss. The ins and outs of this palaver is always intel. It's looking like you should factor in ________!!! When pricing!?

[@TheRockgod23]

I do, just wanted to show how lack of communication can mess up your day, cheers.

[@Kresnov]

I feel for you buddy, people should be made to watch this and realise what we have to go through everyday, good luck.

[@darrenphillips6456]

I don’t know how you stay so calm. I’d be having a heart attack with the frustration

[@knightatthecrossroads222]

Therefore it is a hgv drivers shortage.....not everybody can hadle this and then you get on the road and.......traffic jam......accident.......road closure.....smart motorway BS......middle fingers shown by car drivers......yep. delightful.

[@TheRockgod23]

There’s not a lot you can do about it so loosing your rag and getting frustrated won’t help. You get used to it.

[@glynprice3815]

Feel for you mate. Worked in planning transport for 35 years. At least I can pull our guys from a job and still charge. Wish you well.

[@Andyb2379]

That very frustrating. I hope things pick up for you soon.

[@TheRockgod23]

Work has picked up since January. I'm very busy at the moment, hence the frustration of waiting around.

[@wumpty93]

Even if the salary was £80,000-£100,000 per year I wouldn't become a truck driver. The way they get treated is shocking, lorry drivers you have my respect.

[@hudson7354]

My job was also difficult. Thankfully I retired at 55. All jobs have stress and difficulties attached to them. I think we should train priests and Nuns to get a HGV licence We need workers not people praying all day. That don’t put food on the table.

[@juliantheapostate8295]

@Pollywog Hardly, I've read much worse. I eat every day, but have never needed to go to a hospital. I'm supposed to bang pots for the NHS but take transport workers for granted? Nah

[@koboldtrans2161]

Some old story with van too. That what we have boss. Respect.

[@version736ha2]

Bloody interesting. What a faff. Always seemed like a hard gig HGV driving

[@3d-illusions]

Quote pickup, driving, and drop off separately. And explain loading and unloading will be charged at £40 per hour and added to the invoice afterwards.

[@jonstephens6535]

And this is why I've not interest in driving HGV class 1 anymore after 25 years in the job.

[@lydiaanderson6785]

@Hello Jon how are you doing?

[@jonstephens6535]

@@lydiaanderson6785 I'm very well thank you. How are you?

[@lydiaanderson6785]

@@jonstephens6535 Good Hope we get to know each other with time and patience if you don't mind?

[@trinlegyamtso2159]

Love your attitude and calmness. I would be pissed

[@965088]

Very easy really, when you take the work, you ask for a booking ref. It really is standard practice!

[@TheRockgod23]

They didn’t have one as it was an urgent last minute rush job.

[@craigbutler6243]

To many complete idiots sitting behind desks. I'm a industrial electrician & am constantly crossing paths with managers & office staff whose job is to make phone calls & send emails, but can't seem to find the brain power to push the right buttons at the right time... I feel for you mate

[@juliantheapostate8295]

I eat every day, but have never needed to go to a hospital. I'm supposed to bang pots for the NHS in gratitude but it's guys like you who matter a lot more. Keep on trucking mate

[@bondjames652]

My hat goes off to you sir for not losing your shite. I deal with this kind of thing all day everyday with the French in 🇫🇷. I bet you are going to ask if a reference number is required from now on if anything else... Good luck bud.

[@nickaf5262]

Glad you bought a scania 👍

[@andrewfernie3528]

Here's one for you. I rocked up to drop some kit off and retrieve some other stuff before packing it in for the night, leaving in the morning. The problem started when they couldn't find the paperwork for my stuff amongst all the other stuff they had going. I had to take it all and sort through it myself, giving them back their other paperwork. Then we found the palettes annnnnd..."Aw nobody here's qualified to drive the forks. Can you come back and load in the morning?" Then when that finally got done next morning I'm waiting to be let out (it was a secure compound), and had to go back in only to find a few of the guys kicking a fucking ball about. Straight to the boss' office. Shouting ensued when he caught them pissing about and after almost 15 minutes of waiting I finally got out and on the road again. No wonder I stopped and became a bus driver. :p

[@harrygreen3442]

Wait time charges should be punitive- £90 per hour so that the businesses carry the cost of red tape

[@marty5661]

As a retired Aussie Trucker i feel your frustration.... its not right. Keep your chin up and good luck.

[@pqrstzxerty1296]

Quote in late fees in to the job. I have charged jobs, and got paid (fined them) three hours hanging around before.

[@TheRockgod23]

I do, all jobs have an agreed waiting time charged.

[@bobbycheese22]

You're a legend. Hindsight's a wonderful thing of course, but asking beforehand if theres anything you need that they'd forgotten would've saved you a lot of grief it seems. Not that it's your fault of course. Hopefully you found another job in the eve

[@mivids100]

Leaving truck driving is the best thing I’ve ever done! I’m a software engineer now, I’m much happier

[@Burnitdown13]

Why watch truck vids then 😂

[@mivids100]

@@Burnitdown13 purely the algorithm and I’m a trg fan. I’ve blocked the bad memories out, but sometimes I get nostalgic. Don’t miss tnuk though

[@Burnitdown13]

@@mivids100 fair enough m8

[@mivids100]

@@Burnitdown13 I enjoyed driving for the first few years, but then we got road rage, critical overcrowding and the attitude of the customers became vile. Everyone now is so entitled, you get vosa fining you for doing your job. Nobody wants trucks, but everyone wants what’s on them. I could go on. But that gives a general idea why I gave it up

[@mivids100]

@S L I still enjoy the vlogs but don’t miss the 15 hour days and the management that treat you like you’re something they stepped in. It used to be a good job, before mobile phones and isotrak, now we have tms who are straight out of college and drivers who go home when presented with a gearbox. Peace out!

[@jimweights8908]

Keep up the great work mate - you are the backbone of our country

[@adamfisher8102]

good bit of info pal, can you maybe go into how you get the jobs for yourself on the nxt one pls 👍

[@TheRockgod23]

I'll be talking about everything in future videos.

[@TheHeadAngle]

Feel your pain buddy, it’s the same for any of us that are self employed, own small businesses etc. Nowt more frustrating than people wasting time.., We added charges for such things to our t&c’s and when we get the customer to confirm the job via email it’s says they agree to our terms viewable on website or attached etc. It still doesn’t always mean you can charge them extra tho as often we have to look at the bigger picture ie is this a good or potentially good customer which is going to give us more work in the future? If so is it worth pissing them off or getting into a row

[@woodbine66]

Thanks. I take my hat off to you. You're the backbone of the country, but get treated badly. More vids like this please.

[@peter-e2q]

That’s awful! Ok if you’re working for a big company I suppose but when working for yourself, every hour counts!! Interesting video.

[@Retrogamer71]

You quite clearly need an additional load contract clause as an additional insurance concerning the impact of delay in these single load scenarios.

[@TheRockgod23]

I do, all extra charges are confirmed before I commit to the load.

[@Retrogamer71]

You dictate these terms?

[@TheRockgod23]

@@Retrogamer71 Yes. I dictate the terms + conditions. The customer requests a price for a job, I give a quote plus any additional costs, the customer then agrees in writing before final the confirmation.

[@AngelaH2222]

Insurance won't pay out for an afternoon job which wasn't booked in advance...

[@subjectdelta4813]

Fair play to you owner/operators. I thought about doing it a while back but decided against it, thought it wouldn't pay off in the long run. But respect to the ones that do it. I'm with a fantastic family run firm now, with a nice rig to go with it 🤘😃

[@jayd1974]

Jeez frustrating that seems more hassle than it’s worth being an owner driver

[@bigseansky]

What a balls up.All over a reference # That would stress me out. You look amazingly calm. Good luck.

[@TheRockgod23]

Calm is my middle name, cheers.

[@MartinTeerly]

After this ir35 kicked in I went full time. Sick of agencies and cancellations. Now I get robbed £200 every week 😂😂😂

[@slackalice4890]

Who robs you ??

[@MartinTeerly]

@@slackalice4890 government

[@slackalice4890]

So you're paying tax and NI ? Hardly being robbed

[@MartinTeerly]

@@slackalice4890 you pay willingly. If you don't have a choice and money being taken from you under threat its a robbery. Money being stolen from my wage.

[@slackalice4890]

So if you had a choice you'd pay FA to finance the NHS, schools, the police, the welfare state ?

[@swavgav31]

I feel you're pain. I've no real idea how your business works, but I work for myself too and losing time like this through no fault of your own is a killer...

[@shingerz]

Hope things go better for you 🤞

[@MrBojax]

We get this everyday, driver turns up at 6am, won't be loaded until 11am kicks off at us, we show them the paper work that they were booked in for between 11am 1pm. He was never told. Every single day we have to show drivers the paperwork showing them what time we had them booked for, they are only ever told to be the for the pickup, nothing about a time slot it seems.

[@tombartram7384]

This petrol "crisis" has at least hilighted how under appreciated our truckers are. Now the market will have respond by giving these fellas the recognition and rewards they deserve. Everything you do from being able to fill up your car to wiping your ars is thanks to Britain's truckers.

[@jeffm3986]

Can you not get agreement on a job and have default drafted contracts for signature. Contracts contain price to be paid once you have arrived to collect with a maximum waiting time or additional charges for waiting which cover the loss of an afternoon load. Also, a check sheet of questions to ask the person who booked the job, entry and exit requirements, who pack the load, who will be there if support is needed

[@TheRockgod23]

Yes, all additional charges are agreed before confirming the load.

[@trevorcritchley1126]

Hi mate you have to bill that company for wasting your time mate

[@trevorcritchley1126]

Hi mate I like your videos please keep safe and please keep up the good work my mate

[@MartinTeerly]

Even big companies don't do that. I was stood up by tj Morris many times and company just paid me £14\h for sitting outside 🤷🏻‍♂️

[@rosscopeeco69]

I feel your pain. This is why I sold up and got the hell out of it. Employed driver now earning more than I could have dreamt of on my own. A home life and no nights out

[@scubatricky]

If you price and quote your jobs accordingly with t&c's that cover waits etc, you'd not an issue.

[@StewG1967]

Totally agree. I worked in the logistics industry for over 36 years and this kind of thing does happen every day if you are dealing with numerous customers, suppliers and/or 3rd parties despite planning everything to the last detail. There is a never ending list of reasons/excuses given to drivers… “we don’t recognise that reference”, “the warehouse manager is off sick today and he knows where it is”, “sorry the goods failed quality control”, “it’s not ready yet”, the forklift has packed up”, “we’re at breakfast/lunch”…I could go on and on. It is therefore the norm for quotes to state in the t&c’s or caveated somewhere in the email that waiting time or cancellation will result in additional costs being incurred and the breakdown of said costs.

[@TheRockgod23]

My terms do cover waiting time so I was paid accordingly.

[@comradebismarck]

Charge em £45 per after after 1hr thats what me and my dad do. They always pay. Because me and my dad are drivers driving 26 tonners my mum is in the office dealing with all the office work. What she did and this was few years ago what she did was she wrote terms and conditions and created a customer form. So every time we work with someone new we send them the customer form which explains all the chargable times in case of delays etc. Also, maybe for quick payment use invoice financing. Many will say dont use it but hell to them they pay me 90% of the money pretty much immediately so I dont have to wait 30, 45 or even 60 days end of the month for my money to be in my bank account. Its trying to survive as a small operator mate you do what is best for you. Dont care about what others think.

[@GilbertFerrol]

I feel your frustration and I hope you squeezed them for some extra payment

[@moe381]

You should do some sainsburys lorry deliveries heard they are desperate and pay good for someone who owns his truck

[@Stroopwaffe1]

Thanks for you're services pal, sorry u got messed about.

[@richardlamb2551]

I was never self employed, but I had this happen so many times over the years being messed around by customers of the firms I worked for , some mornings,well a lot of mornings actually id start sometimes 1 or 2 in the mornings only to get where I was going to be told can’t load till such and such a time happened quite a lot on fridge work, so a lot of ex drivers know your pain mate!

[@MrAdrianOldfield]

I hope you have these difficulties built into your terms, so you can charge waiting or standing time

[@markmezo]

Happens in the building game as well, told to be at a job 7am only to get there & told they are not ready for us, pretty much a day wasted unless we can fill the time on another job.

[@ESPYD]

Correct, same works in reserve, loaded on time, drive 200miles in 4 hours arrive at Tesco/Lidl RDC and wait 6 hours for them to take load 40 feet!!!!

[@Hedge-Hog]

So what your saying is you had a normal day for a owner driver ?

[@thomasnieswandt8805]

I had a similar experience here in germany. I once had a job booked, "pick up a 27 tons steel-Coil in Duisburg at "Thyssen-Krupp steel" and deliver it to a place, about 100km away." The pick up date was Dec. 27th 11:00pm. I got there by 10:30pm (because Thyssen security is hell! They want to check every single detail like how im going to secure the load, when and why i have to enter the plant etc) and the guy in charge told me "Yh takes 45mins to get the coil" I said "Well thats cool, im going into my truck, having a break" After 30mins he was jumping and waving inside his office. I went to him and he handed me a piece of paper i looked at it "load shipped off, Sept. 23rd, Numberplate XXX" I looked at him "Seriously? you are telling me, you noticed NOW? 27tons missing since september and you still have the number in the system? ...... Well hand it over to me, to show it to your security guy" I left the plant empty, at 1:00am and the security guay at the gate was like "You have been inside for over 2 hours, and have nothing on your truck, what did you do?" I explained it to him and parked outside. Didnt have a job booked until 7 hours later.

[@terrystratford1235]

Take your 2 days off! When they complain, tell them that it's their fault as the times and info were wrong, and it's run into when u need time off! I had this shit doing container work, it really sucks! I feel your pain bro!

[@rizdoesntcare7573]

46 years old my first driving lesson in a car in two days. Rode Motorbikes all my life spent several years as a motorbike courier based in London. Worked the past 14 years in a taxi base, can’t wait get back on the road although I suspect it’s not quite as easy ride as it was 20 years ago.

[@charlesjtwhite]

Would love more of this style of video please