How Do Visual Tools Help Improvement?

Appreciation of systems is fundamental to the science of improvement. But when you’re a frontline worker with a close-up view of one part of the health system, it can be hard to see the big picture. In this video short from Lloyd Provost, co-author of the legendary Improvement Guide, you’ll learn how visual tools can help reveal the larger systems in which we live and work.
Lloyd Provost, MS; Statistician, Associates for Process Improvement
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