How Does the World's Largest Airline Operate? Inside the American Airlines IOC

[@derrickbarksdale5370]

A dispatcher does NOT "assist" in planning a flights route, a dispatcher is the SOLE person that DOES plan a flights routing. They do so within the constraints of ATC, weather, NOTAMs, aircraft navigational capabilities among MANY other considerations. The only other person that has any input on routing is the PIC and that goes through the dispatcher.

[@joshalex04]

This video amazing !!! Thank you .. never seen the building before

[@michaelciccone2194]

The stress level must be very high. This is like a 24x7call center.

[@keithfreitas2983]

A call center only handles calls. This department runs the airline besides flight dispatchers there is the operations coordinator, maintence control, aircraft routing, crew scheduling and passenger service.

[@jcgalv95]

this was a great video. I am one interview away from being a FA but I enjoy learning about all aspects of the operation as well. Hope I can be one of those 29,000+ FA's soon :)

[@Jamminjared]

Hey Trevor! I'm a new subscriber and your AA FA. I hope you enjoyed your time with us at the IOC! Are you going to join us through the Cadet Program?

[@TrevorSimoneau]

Possibly someday 😉

[@barbaraperez4177]

Well done ,Trevor. Very interesting! Was that David Poller I saw shooting photos?

[@TrevorSimoneau]

Barbara Perez it sure was!

[@MrPana5555]

Hi! I work for AA Mechanic does AA has dispacher at MIA ? Or everything is in Dallas? Thanks

[@keithfreitas2983]

All Dispatchers for all of US Airlines are located at their Headquarters. AA in Dallas, UA in Ord DL in Atl, As in Sea, SW in Phx, etc...

[@mmc9828]

Very good video!

[@PilotPhotog]

Awesome video and content! What a great behind the scenes look of the world’s biggest airline. Thanks for sharing.

[@andrewkazungu6542]

Nice

[@privatedeletebuttongooglei5221]

Nanette has no office left. She was my boss before I moved to californua in Feb 1998.

[@dangersol2891]

wow i was wondering how you were able to get the proper authorizations to record and share info for a such so delicate operational control center!!!

[@adityasetty324]

Hello Trevor! Great video!! I want to know more about American's IOC, as im working on a college project. is there any way you can provide me with more details about this Control Center? Like as you said, there are different departments. It would be really helpful for me if you could provide me with more info, Thank you in advance!

[@keithfreitas2983]

In all major airlines Operations Control Center there is maintenance control, passenger service, aircraft routing, flight dispatchers, pilot and flight attendent scheduling, operations coordinator. Each airline has a different title for this department like SOC, NOC or IOC for American , but they all do tge same thing .. run the daily operations of the airline and solve operational problems.

[@swankyshivy]

is this the same place where the IT department is located

[@steventravels4035]

Very informative. I do want to be a flight dispatcher for either American Airlines, Delta Airlines or Southwest Airlines.

[@mattbrewer9035]

Me too. Hopefully covid-19 clears up soon.

[@danielking104]

This building lost power during the winter storm of Texas. AA stopped for like 5 hours

[@aprilannganolon1980]

Welcome BSTM students!!!!!

[@lycagracepogata1827]

💗

[@privatedeletebuttongooglei5221]

San Joaquin County was the first town I ever saw was in the worst poverty I had ever seen in my life back in Feb 1998. This is 2022 back in Tulsa which is being destroyed by san joaquin county since I moved there.

[@laurentsamson8927]

Interesting video but the sound quality was not very good and playing unnecessary music behind commentaries we want to focus on is a bad idea.

[@judithpaltingca9136]

Hey trevor

[@beckerlegjames]

Wondering if someone with Autism can successfully be an aircraft dispatcher?

[@StepsToFollow]

They can and do.

[@privatedeletebuttongooglei5221]

I was 43 years old back then and ready to turn 67 now.

[@privatedeletebuttongooglei5221]

Neither does her boss or hers or his.

[@sharonlee7111]

Wow the music is so unnecessary and annoying

[@privatedeletebuttongooglei5221]

You said that is so cool. It is not so cool.

[@privatedeletebuttongooglei5221]

Drove Tulsa and its AIRLINE INDUSTRY BROKE.

[@andrewsantos2570]

haha I work here now

[@privatedeletebuttongooglei5221]

Because Boeing screwed over McDonnell Douglas with Robert rabdalks help who has a hard on for Tina who's son abd daughter moved to Seattle to Blake it on my ex husband. I met Tina in May 2003 at AA

[@privatedeletebuttongooglei5221]

I am so sick of yoyr f ING texas rivalry with oklahoma because yoyr American airlines hub qent bankrupt to o at RITCHIE WHERE IS MY PAWN SHOP TICKET ?