I just bought the Phonak M70-R and was given a very detailed overview on maintenance and how to wear the hearing aids by the audiologist. However, it's a lot of information in one sitting. Your video made it seem so much easier than I could remember. Thanks for this!
@thewanderer5774 жыл бұрын
Just watched this video again because I couldn’t remember exactly the instructions you gave. So glad to have it available as a refresher!
@barrywedgwood34642 жыл бұрын
Thank you Dr Cliff for your very helpful guidance: my excellent Phonak Paradise aids are are now working as they should - I was given cleaning kit when I bought my aids but received no information about how to use it. Finding & benefiting from your video has been a great relief: the importance of cleaning the contacts and mic ports was particularly useful.
@adhc85604 жыл бұрын
Thank you! I was worried about cleanliness. My audiologist gave me a cleaning solution, but you give more detail on the process!
@cyndemagidson16725 жыл бұрын
This info is so helpful. Thank you. My husband and I are new to hearing aids and bought pairs of the Marvel M90 -- with a lot of input from your videos. We LOVE them -- have them about a month. I can hardly tell they are in my ears! And love the phone interface via Bluetooth.
@DrCliffAuD5 жыл бұрын
That's Awesome! Thanks for sharing!
@alaaalhourany87085 жыл бұрын
أحتاج معينة سمعية 💔💔
@alaaalhourany87085 жыл бұрын
Please 💔
@alanrivlin13193 жыл бұрын
Thank you Dr. Cliff... excellent video - informative and appreciated the knowledge on cleaning procedures... also you did a great job explaining the updated Phonak App that I watched on another youtube video from you... Your informative videos allows hearing aid wearers to get the most out of their hearing aids,,,, Thank You, Thank You, Thank You
@philipfricker39173 жыл бұрын
What a great video. It was only when I split apart a wax guard disk (as shown in the video) that I could see there is an inner circle for used wax guards and an outer one for new ones, nor had it been explained how to clean the microphone ports. Now I know, many thanks from the UK.
@AliceWilliams-l4x Жыл бұрын
Thank you for a step-by-step how to clean hearing aids. I'm a new user wearing hearing aids and all help is appreciated!
@virtualsharon Жыл бұрын
Thank you so much. I have had my Audeo Marvels for four years and only now learned from you how to put in the dehydrating beads. So many things that should be obvious, aren't necessarily!
@kellyw16485 жыл бұрын
Great video. Thanks for posting. I alway tell patients to brush off mic ports in the morning after the wax has dried up. Makes it a litlte easier to brush off. Keep up the good working posting.
@gradycothren22675 жыл бұрын
Thanks Dr. Cliff, my AuD took care to show me all this already except for the Zephyr dehydrator. I received a larger jar and desiccant pack but since I'm a diesel mechanic I probably should invest in the Zephyr. I absolutely love these hearing aids. I have the Audeo 312 version with the ear bud style domes. It's amazing the capabilities of these to be tailored to your frequency loss, they are so much better than I ever imagined. Keep up the great work sir.
@dlittlester5 жыл бұрын
Thanks for another great video. Cleaning is really important. My audiologist provided me with a Hal-Hen Mini Dri-Aid kit. She did tell me that it was important to remove the batteries before putting the hearing aids into the little tub. I do that every night.
@ccandia26365 жыл бұрын
Don Little I’ve been leaving the batteries in my Zephyr. Yikes and thanks for your post. I’ll be sure to take them out from now on!
@ccandia26365 жыл бұрын
Been waiting for this video. I had no idea how to use the cleaning tool in the case before watching your video. Thanks so much for posting. 👍🏻
@jameseubanks15095 жыл бұрын
Great video, Dr. Cliff. These new Phonak HAs are just what Android users have been waiting for.
@DrCliffAuD5 жыл бұрын
Totally!
@1947froggy2 жыл бұрын
Excellent production qualities. My only add is, I do the cleaning AFTER the aids have been dried however you choose to do that, and I use a Serene mini vacuum (designed for HA cleaning). Brushing has the chance of forcing debris further INTO the place you are trying to get it out of. The paint wore off my 5 yr old Oticon Alta Pro's but I think that's my sweat more than cleaning. Also the inside battery area always got dirty due to sweat & debris ingress. I never figured a way to clean there as it's packed with electronics. Tried a small swab wetted with electronics liquid cleaner once but did not do much so far as I could tell. Thanks Cliff!
@alanm.60964 жыл бұрын
The Dr. is right that the CeruShield Disk is a bear to manoeuvre. Especially for older people with limited vision. Phonak does need to look at a better dispenser. It is also difficult sometimes to determine that the 'filter' actually needs to be replaced.
@FreezingFaces3 жыл бұрын
Also the filter can become dislodged and sit squint inside the receiver, which makes changing them out for a new one very hard. The older CeruStop filters are much easier to replace.
@grafficsink14742 жыл бұрын
Thank you so much. You offered so much more help than my audiologist ever did!
@vljenewein3 жыл бұрын
Thank you very much for this!! On my Costco Kirkland Signature 10.0T the case does not have the perforations in the lid. Could I just put in a small electronic desiccant pack in the area in front of the hearing aids and close the lid while charging? Again, thank you for your excellent videos!! VERY much appreciate your time and effort spent to educate "us" consumers.
@r-anne73753 жыл бұрын
Thank you so much for this helpful video. I take care of my mother. She has the rechargeable hearing aids that my sister got for her in another state, so I didn't get to see her doctor or how to keep them clean.
@lorenakaspar4602 жыл бұрын
Thank you! Excellent explanation...EASY TO FOLLOW .
@riverbender98985 жыл бұрын
Such good clear explanations are much appreciated. I think you mentioned at the beginning you would talk a bit about the T-coil. Thank You.
@DrCliffAuD5 жыл бұрын
Cleaning of the T-Coil versions is the same as the non-T-coil versions
@retirednobaddays4565 жыл бұрын
What are your thoughts on the Phonak D-Dry? Is the uv feature worth considering? I was thinking of using the D-Dry once a week and the alcohol whips when it looked like there was wax on the hearing aid.
@ahsanmalik10135 жыл бұрын
Just subscribed your channel. I am due for replacement. Your educational approach has been major different in helping me choose informed choice; however, the worlds are split between Resound Quattro and Phonak Marvel. But this information helps us to make clear choice in regards to maintenance as well. Keep up the good up, Alhamdulillah [All Praises belong to GOD alone].
@brockachoo5 жыл бұрын
Awesome video! I don't have Phonaks but this is true for my aides to. I'm going to get a dehydrator now. They sound terrific!!!!
@Chuckwagon524 Жыл бұрын
For the rechargeable hearing aids, would a cue tip with alcohol or alcohol pad be good for keeping charging contacts clean? As to cut through any oils and skin cells?
@w.patterson44133 жыл бұрын
Thanks, Doctor Cliff. I need to go back to my AuD for come clarification as he doesn't appear to realize that even the newer aids (Phonak M70 RT) use the CeruStop doohickeys. Instead, gave me just the Cerushield. Luckily, I've still plenty of the Cerustop devices so can insert one to protect my speakers.
@TheFreezerGeezer3 жыл бұрын
Sooo, you can use the stick thingy instead of the disc? Cool!
@christyjennings15095 жыл бұрын
Can you use the Zephyr by Dry and Store for the Phonak Audeo Marvel rechargeable hearing aids? The video only mentions the Zephyr for the battery hearing aids. Thanks. I learn so much from you!
@brucekreidler71725 жыл бұрын
I just got rechargeable Phonak Audeo Marvel aids I will not be putting them in my Zephyr dry and store....it defects the purpose of recharging your hearing aids overnight I will use the new charging unit and put a drying disc in that!
@mcparlandt5 жыл бұрын
Very helpful, thanks. Any idea when Marvels can be enabled for the Roger devices. Need to get on your calendar.
@DrCliffAuD5 жыл бұрын
Hi Thomas, I'm suspecting withing the next few months!
@scottspeer21524 жыл бұрын
Excellent video. Thanks for posting.
@brucebrown39504 жыл бұрын
Just switched from the Phonak (Disposable Battery) to the Marvel Rechargable. Best aids I have ever owned. I have my old dryer previously used every night. Since I already have a dryer, Is it advisable to use the dryer with my rechargeable (maybe once or twice a week.) Will it do any harm to the rechargeable battery?
@DrCliffAuD4 жыл бұрын
Hey Bruce. Most likely you will be okay. However, I can't confirm this. I just got done reviewing the Redux professional dehydration system and it has been proven safe.
@bassblockfloete3 жыл бұрын
Have you done a video on the Lively Hearing Aids? Thay claim to be FDA approved and include an online fitting. Thank you. Robert
@shadrackotbwg20682 жыл бұрын
do you have a video how to use desiccant filter for the paradise charger?
@scrkind1772 жыл бұрын
Hello, I have a set of Phonak Paradise aids. They came with the CeruShield, however they do not work with my aids. Is this the right equipment?
@benitorodriguez6413 жыл бұрын
Awesome video explained it fully👍👍👍👍
@paulsoti53882 жыл бұрын
Thank you for the very informative video.
@bobhawley25385 жыл бұрын
Very good video! Very helpful and reminding!
@DrCliffAuD5 жыл бұрын
Thanks Bob
@GoogleAccount-pl7iu5 жыл бұрын
Sir, how to dry descecant small white pouch or we need to purchase newone
@DrCliffAuD5 жыл бұрын
New one for this system
@GoogleAccount-pl7iu5 жыл бұрын
@@DrCliffAuD Thanking You, I have purchase Marvel Audeo R after your recommendation 😊
@1947froggy2 жыл бұрын
Hi Cliff, would it hurt the rechargeable battery to put it in the heat style once a week, theory being batteries don't like heat. :)
@thelmasmith13452 жыл бұрын
Thank you I can hear again
@johnjackiebarry34146 ай бұрын
Havin g a hard time putting in the new filter. For some reason it is not "clicking". I even took the little filter case apart but unable to attach the new one. Any thoughts?
@drn11573 жыл бұрын
How about removing the aid from the outer cover and cleaning the mic vents. That would help me a lot
@gkenmackley54793 жыл бұрын
Can I put rechargeable hearing aid in the Zephyr dryer my hearing aids are Phonak rechargeble
@azo114263 жыл бұрын
Doctor Cliff, I have Phonak Bolero M70-PR and the rocker switch very often needs to be pushed very hard to make it work. Is there any way to clean that?
@brucekreidler71725 жыл бұрын
Hi Doctor Cliff My marvel manual says to wipe the domes with a lint free cloth, you were using a alcohol wipe......will that damage them?
@DrCliffAuD5 жыл бұрын
Alcohol will not harm them. Lint free cloths do not do a good job of removing wax from domes. Plus, you should be able to get some extra domes from your hearing care professional.
@brucekreidler71725 жыл бұрын
Thanks
@brucekreidler71725 жыл бұрын
Would the alcohol wipes be safe for the receiver also?....as you show in your video
@DrCliffAuD5 жыл бұрын
@@brucekreidler7172 yes
@checo0564 жыл бұрын
How does the custom ear mold come off the end of the hearing aid wire, they do not fit very well, I want to switch back to the dome type ear piece, but since this virus hit, the audiologist business I bought them from has closed down, with no one to contact since. I have a set of the ear domes . Than you
@jyvonnep4 жыл бұрын
Thank you sooooooo much for the video. It's detailed information and is clear. Namaste.
@joancarter87432 жыл бұрын
How do you remove a filter that is stuck in the hearing side
@Zasu424 жыл бұрын
Doctor, I went to clean the vent hole on my titanium ear mold. I notice there is what I can only assume is foam. I expected to see a clean opening. Thanks
@va7da5 жыл бұрын
Cerushield filter broke apart rather than popping out into disk tool, how do I remove the damaged filter now?
@carolnewman20784 жыл бұрын
After cleaning my hearing aids and replacing the domes and wax traps, I am having terrible feedback. Any thoughts?
@DrCliffAuD4 жыл бұрын
I would suspect earwax in your ear canal. If sound reflects off the wax, it will cause excessive feedback. When you cleaned your devices, it probably increased your amplification, therefore increasing feedback potential.
@jameseubanks15095 жыл бұрын
Dr. Cliff, I forgot to ask... do the Marvels have a lock available? I am used to wearing locks on my Signia 7NX aids to make sure they stay in place. Thanks!
@DrCliffAuD5 жыл бұрын
Yes they do.
@rickjakus11442 жыл бұрын
Are these instructions applicable for Phonak Audeo Paradise P90R hearing aids? Notes say the instructions are for both Marvel and Paradise hearing aids, but the video only describes Marvel units. I can't find the wax filters for Paradise units, only Marvel.
@DrCliffAuD2 жыл бұрын
Yes, the cleaning procedures and supplies are exactly the same between Paradise and Marvel.
@KellysCookin4 жыл бұрын
Very helpful thank you!
@amandabrown21564 жыл бұрын
Have you ever had a patient experience a “blown speaker” sound with a phonak paradise hearing aid? My audiologist tried sending it back to the company but I’m still having the issue with just the left device. It’s so frustrating and the sound quality of my bluetooth is terrible. Not sure what to do.
@sadielong30213 жыл бұрын
I have the Phonak Audeo M-R/RT and am having a problem with it. I have tried finding help online but can't and of course the audiologist that sold it to me isn't open on a Saturday. The hearing aid was working fine last night when I took it off for the night. This morning I can't get it to charge. The green light comes on on the charging case but there are no lights on the hearing aid itself. Does anyone know what the problem could be?
@anerwaner93613 жыл бұрын
Thank you so much
@ALaughaday15 жыл бұрын
Great video.
@fallowfieldsuk4 жыл бұрын
Very useful thank you
@johntibaldi94965 жыл бұрын
What are your thoughts on using a hearing aid despite having ok hearing? The goal is to boost hearing above your baseline (since I imagine hearing ability is not binary but along a continuum, it seems plausible that you could boost up your hearing to a certain degree). The implications would be becoming able to pick up more subtle changes of tones etc.. Is my thought process wrong on the capability of a hearing aid?
@DrCliffAuD5 жыл бұрын
A hearing aid could help you do this, but that is what Personal Sound Amplifier Products are for,, and they are significantly cheaper.
@sarmilabasu502610 ай бұрын
I was not given the dehydration tablet you just used for dehydration
@dakotahstr4 жыл бұрын
my phones rechargeable charges but as soon as I take it off ,it doesntvwork. any suggestions.?
@dakotahstr4 жыл бұрын
sorry my phonak.
@SumoLife5 жыл бұрын
Can you do a vid on Lenire? wondering what are your thoughts about it.
@DrCliffAuD5 жыл бұрын
No clue what that is.
@SumoLife5 жыл бұрын
@@DrCliffAuD it's a new device that the Tinnitus community waited for years for it's release and it finally came, it claims it can treat Tinnitus regardless of their hearing loss, you should totally check it out, they are overbooked until 2021..
@terrynesbitt-foster60662 жыл бұрын
practically impossible to use wax trap cleaner, nothing clicks in or out and cannot change wax trap
@DUKEofWAIL Жыл бұрын
(Video production) Everything looks good on black table EXCEPT dark rubber earpiece on DARK surface. Lay it down on a white tissue, OR change to light gray table top.
@jimfreeman44744 жыл бұрын
Definitely should use a moist towelette to clean. Dry will never clean it enough.
@ВергейКремее4 жыл бұрын
Cool video sorry no Russian subtitles.
@tzsetzse4 жыл бұрын
Sorry Doc, Rachel Bishop A. UD. has a much more visually appealing video demo on this task. Yours is quite informative though. After watching Rachel's eleven times, I gave up trying to follow the instructions and moved on over to your video. Keep up the good work!
@DrCliffAuD4 жыл бұрын
😂😂😂😂 Thanks... I guess. 🤔
@kartgal5 жыл бұрын
Hearing aids will last longer if you clean them every day