How to Coach Employees to Improve Performance

Coaching employees and sharing effective feedback is a core skill for supervisors and managers - and something we often avoid because it can be a difficult conversation. Follow this 5-step process when you encounter performance problems that need to be corrected.
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* Responding to Employee Conflict: • Responding to Employee...
* How to Listen with Empathy: • How to Listen with Emp...
* Communication Tips 1: How Conflict Happens: • Communication Tips 1: ...
* Communication Tips 2: Preventing Conflict: • Communication Tips 2: ...
* Communication Tips 3: What To SAY during Conflict: • Communication Tips 3: ...
* Mastering Hard Conversations: • Mastering Hard Convers...
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For more tips on working and leading effectively, subscribe to our channel: / @henricohr
Source:
SBI was developed by the Center for Creative Leadership: www.ccl.org/

[@pvijay10]

Thanks - Malaysia

[@newchick23]

Love the examples, very clear and helpful. Thanks!

[@HenricoHR]

We are so glad that you found this video helpful. Thanks for taking the time to comment and share your feedback with us!

[@stephengoh5456]

Super awesome! Love it. Thank you.

[@HenricoHR]

Glad you like it!

[@professorbnelson3592]

Thank you for this. A very clear and positive coaching plan.

[@HenricoHR]

Glad it was helpful! It's what we teach our leaders here at Henrico County, and we find it works really well.

[@sammyade9820]

Fab post Thank You

[@HenricoHR]

Thanks so much for watching - we are very glad you found it helpful.

[@SaiKumar-uf4gx]

Dakotas mom look

[@SoCoolScience]

your way to soft on them, a problem needs to be addressed and not in a hippy dippy way where we figure out peoples feelings. Heres the problem, heres what I would like to see in this amount of time and if your not going to improve remember Im the one sending those checks you cash so if you would like to continue to see those checks I suggest improvement

[@HenricoHR]

Thank you for taking the time to comment. It depends on whether your goal is compliance or commitment/engagement. The goal of the coaching method described in this video is to invest in the relationship with our employees and partner together for the best possible results, including getting buy-in and commitment moving forward. Different methods result in different outcomes.