How to configure Microsoft 365 Email in Outlook | Modern Authentication

In this video, we will show you step-by-step how to configure Microsoft 365 email in Outlook and enable modern authentication to enhance the security of your account.
This tutorial is suitable for anyone who wants to set up their Microsoft 365 email in Outlook and enhance their account security.
This link provide detailed information about the Outlook versions and Modern Authentication configuration requirements.
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[@bauzel5890]

Hi, thank you for your videos. What exactly is the purpose of the profile? Whats written in it an why have different ones?

[@itwithcarlos]

there might be different reasons why you can have more the one Outlook profile, for example, imagine a computer that is used by two persons, and you can have a profile for each one. Sometimes, your data could get corrupted and an easy way to fix Outlook is by creating a new Outlook profile. Hope this give you the idea, thanks.

[@ryz2136]

Thank you for this helpful video clip.

[@itwithcarlos]

I am glad it was helpful, thank you!

[@ryz2136]

My pleasure.@@itwithcarlos

[@nick18999]

Hi Carlos, Thanks for your helpful video. Do you know if this is also possible with Hotmail accounts. I have tried to add my Hotmail account to Outlook 2016 but I am not seeing the modern authentication prompt so it seems to be reverting to smtp and imap. Thanks.

[@itwithcarlos]

Hi Nick, sorry about my delayed response. As far as I know, you can configure a Hotmail account in Outlook. The configuration should happen automatically. You only need to enter your email address and password. I also understand that IMAP configuration is not possible for a Hotmail account in Outlook anymore.

[@davidkocian9691]

I am using Office 2013. I went to the Microsoft link you provided and it advised me to change two registry settings. One (the version) was already correct. The other did not exist. It said to set HKCU\SOFTWARE\Microsoft\Office\15.0\Common\Identity\EnableADAL to 1. However, the actual registry key in that location is HKCU\SOFTWARE\Microsoft\Office\15.0\Common\Identity\DisableADAL and it is set to zero (0). I'm not sure what I should change. the link also advised to force Office 2013 to use MFA but that registry key does not exist either. I am always reluctant to mess with the registry too much, and really don't like adding keys. Any thoughts would be appreciated.

[@itwithcarlos]

Hi David, check if you have another Autodiscover record within your DNS (it could be a SRV, CNAME) and remove it. The other option is trying with the autodicover entry in the Registry. Thank you!

[@MrSarb66]

Thank you my friend. I was lost till i say this you tube.

[@itwithcarlos]

Glad I could help, thank you!

[@AndrewD-pz5xg]

Thanks I'll give it a try. 😊

[@itwithcarlos]

Thank you!

[@anthonymark2516]

2:45@ I dont see the file option in my Outlook 365 account. You have; File Home Send / Receive Folder View Help I can only see; Home View Help And this video looks like the most up to date version.

[@itwithcarlos]

Hi Anthony, it seems that you are accessing Outlook on the web. The menu in the video is for Outlook desktop (the one that is installed in your computer). Thank you.

[@anthonymark2516]

@@itwithcarlos Thank you for the reply! Keep up the good work.

[@shaikmohamed943]

Thank you for your Explanation, what i searched, that one i got it Exactly.

[@itwithcarlos]

Glad it helped, thank you!

[@hammadhammad3737]

Hello already I have outlook 365 but the problem not simlier design you outlook kindly can you explain why ?

[@itwithcarlos]

This should work with Outlook 2016 and later. I suggest creating a new Outlook profile and start from the beginning. Hope it helps, thank you.

[@rubyyanez8292]

Why does downloaded PDF files open separately, but with the older Outlook PDF files are combined? How can I get the PDF files into one window when I download the files?

[@itwithcarlos]

I am sorry Ruby, but I don't and answer/explanation for that. Thank you!

[@markuspatzer8658]

Can I do email marketing, getting subscribers and sending out newsletters with this product? Or I need the MS365 Dynamic ?

[@itwithcarlos]

Hello Markus, I would not recommend using MS 365 for email marketing. You can use MS 365 Dynamic or others CRMs or Mass-mailing services. Thank you

[@markuspatzer8658]

@@itwithcarlos Ok ,thank you so much for your fast and friendly reply ! Thumbs up !

[@vyshurocks]

Thank you sir good presentation

[@itwithcarlos]

Thank you Vysakh, I am glad you like it.

[@poojabodhare9834]

Is there any other configuration in Outlook? If so please tell, what is that

[@itwithcarlos]

If your email account is with Microsoft 365 Business, then the only option to configure your email account in Outlook is as Microsoft Exchange. Thank you.

[@microsoftsarker]

Thank you sooo soo very much

[@itwithcarlos]

Most welcome 😊 Thank you.

[@caocuongnguyen6084]

I use Outlook version 2013, You can teach me confix it. many thank!

[@itwithcarlos]

Hello, the configuration depend on the email service/provider. If it is MS 365, the configuration should happen automatically. If the email service/provider is different to MS 365, you need to check the suggested email settings by the provider. Thank you.

[@rexjuggler19]

You are the best.

[@itwithcarlos]

Thank you Rex, I am glad you like it!

[@vinodkankanavadi5292]

Hi sir I have o365 account but while configure outlook in office 2016 standard its through the error like unable to connect server

[@itwithcarlos]

I have seen a similar error a few times before. There could different reasons for this error. I would start with confirming that the Autodiscovery record (cName) be properly set up. It could also be a local problem in your computer, flush DNS records and try again, access the Windows credentials and remove any one related to MS 365 and then try again. Microsoft always suggest to use the Connectivity tool to diagnose the issue: testconnectivity.microsoft.com/tests/exo There are people who suggest adding/editing additional Registry to your Windows, however, it could be a little bit more complicated. If you want to try, then google "Registry autodiscovery issues" Thank you.

[@prakasharc7629]

on my control panel, mail (Microsoft outlook) icon/option is not available. What to do?

[@itwithcarlos]

You may need to change the "View by" to small icons in the upper-right corner of the control panel. Hope this helps, thank you.

[@prakasharc7629]

@@itwithcarlos I have change the view by option but could not find the mail option. Tried search in control panel but could not find the mail option. Is this option available with particular Windows version?

[@hnbright]

I have Outlook 365 with the latest updates. I am able to send out email but am having trouble receiving email as the client throws an error 0x800CCC92. If i use the client using MS Exchange config then it works fine, but when i use POP (which i need to use), then its not working as expected and it even does not using that Modern Auth Login window. Kindly guide.

[@itwithcarlos]

Hi Harold, at this time, Microsoft has disabled the use of Basic Authentication for all MS 365 users. Only Modern Authentication is allowed. On the other hand, MS Outlook does not support POP and Modern authentication, and it is why you can't receive emails in Outlook when using POP. Basic authentication is still allowed for SMTP and it is why you can still send emails in Outlook when the account is configured as POP/SMTP. If for any reason you need to use POP, then you could use Thunderbird, It support Modern authentication with POP. Hope it helps, Thank you!

[@hnbright]

@@itwithcarlos Thanks a lot. It does really explains what i am experiencing. I just hope that MS start supporting POP soon with Modern Authentication. Meanwhile i am using the web version.

[@itwithcarlos]

@@hnbright Hi Harold, I may have missed something on the issue that you described. Unfortunately, I haven't heard anything about MS supporting POP with Modern authentication in Outlook. I wonder what you need POP? Why don't you use Exchange configuration in Outlook? It is actually a better option. It will sync not just emails but also calendars and contacts. Have a nice day!

[@hnbright]

@@itwithcarlos - Thanks. I will give a shot to Exchange as it seems thats the only option i have for now with Outlook365.

[@itwithcarlos]

@@hnbright Hi Harold, Exchange is my preferred choice. Thanks and have a nice day!

[@sql6081]

I try to open Outlook - it throws me to Office 3645 login window. I try to open Microsoft Teams - it throws me me to Office 365 window. Annoying. How to automate login?

[@itwithcarlos]

If it happens every time you open the apps, I suggest checking the saved identities in Windows (in your Windows control panel). You can delete the identities and they will be created when you log in the next time you access the apps. You can also check if the license shows correctly in any of the apps (under File>Office Account>Product Information Microsoft). Hope it helps. Thanks

[@boobacly9103]

Nice video. Can you please do some videos on Security and compliance center in Admin Center and maybe on Microsoft Defender

[@itwithcarlos]

I added those subjects to my list, thank you!

[@rlyle5804]

For some reason the desktop version does not show up on my task bar. All I have access to is the cloud version.

[@itwithcarlos]

uhmm, you probably has been assign the MS 365 Business Basic license. It does has the desktop apps included.

[@fly4doe2]

Out of Date. There is no "File" tab on the Outlook menu ribbon anymore.

[@itwithcarlos]

Ohhh, you may be using the Outlook for Windows version. This video apply for MS Outlook desktop version (the one that is part of Office). Thank you.

[@vba_appsscript]

It's not working in my version of outlook. sorry!!!

[@itwithcarlos]

What error are you getting? Please make sure the "autodiscover" is configured in your domain's DNSs.

[@sabarishbalakrishnan3567]

Choose services asking

[@akarshvishwakarma1233]

Please help me

[@itwithcarlos]

Le me know about the issue.

[@firmaevents9594]

Dear Mr. Carlos, i would like to ask since we are searching for a good IT who can assist us from configuring our M365 business license. Do you have an email whatsapp. We will ofcourse pay you for your services

[@itwithcarlos]

You can use [e-mail], thank you!