How to create a contact group in Outlook | Microsoft

Make a contact group (formerly known as a distribution list) in Outlook so you can email the contact group instead of sending individual emails. In this video tutorial you will learn how to create a contact group and send an email to a contact group. The video applies to Office 365 and other recent versions of Office.
1. On the Navigation bar, choose People Outlook.com People icon.
2. Select Home, then New Contact Group.
3. In the Contact Group box, type the name for the group.
4. Select Contact Group, Add Members, and then select an option:
- Select From Outlook Contacts.
- Select From Address Book.
- Select New E-mail Contact.
5. Add people from your address book or contacts list, and choose OK. To select multiple people, hold down the Ctrl key as you choose members.
6. Choose Save & Close.
Learn more: support.microsoft.com/en-us/o...

[@lacocoa915]

Clear instructions & great pace. Ty😊

[@johnrobertson7583]

For those people who I found this video and still need help, you may need to do what I did. I actually prefer using the web based account either mobile or desktop, and under either of those you do have the people icon, and then your contact list is what replaced groups. Give it a try it worked for me.

[@johnrobertson7583]

Although this may seem helpful, you should update your videos regularly to include features that change. I have the mobile app version and the iOS version of Outlook and there is no such thing as groups. It is called contact list. You should have your folks go through regular training to be aware of things like this.

[@nicolepena1276]

Thank you!

[@djwbrighton]

I dont have an arrow next to my new contact button that you can open ,drop down and click on group to create a group. I'm using a Laptop

[@johnrobertson7583]

You may need to try the web version either mobile or desktop website style, as you noted the app version does not have the people icon even to get to making contact list.

[@royranneysydney1405]

Very frustrating. It says simply go to "People" on the side menu bar. But there is NO SIDE MENU BAR! Different versions of the software create frustration for users. This tutorial is useless.

[@juschillinwitsvt]

Hi had the same problem.. found the people icon at bottom of the left main panel (where we have calander option as well). May help 😊

[@hilarysmyth7294]

thank you so much@@juschillinwitsvt

[@andrewmartin5531]

It's Outlook that is useless, not the tutorial. There are so many iterations and so many different address books that you should expect to spend hours doing something that should take a couple of minutes.

[@SvagoMedia]

I don't think this video is relevent anymore since the latest Outlook 360 upgrade. I don't find any of these features anymore. When i create a group it create an internal team. I just want to make create a group for email shortcuts. Any help?

[@chrysanth267]

I have been looking for an answer to this problem as well. When I create the group, it notifies everyone on the list, and invites them to some sort of share-page. I want something less intrusive; have you found an answer for this?

[@SvagoMedia]

@@chrysanth267 Nope, no solution found as of yet

[@chrysanth267]

@@SvagoMedia Thanks for the response, and alrighty then. I believe they made the change for tracking purposes. Microsoft does this every now and then where they flex their power as a pseudo-monopoly to further infringe on consumers. Take the Edge web browser, for instance. Microsoft has now made Edge almost impossible to uninstall from windows computers.

[@musicvideos1846]

How do you add two email addresses for one contact? Please help me with this. Some contacts are giving me two email addresses for them. Please help and show me. Thank you.

[@sabrinagaudreau3170]

I dont have that option! How can i add contacts to a list of people?

[@johnrobertson7583]

You may need to try the web version either mobile or desktop website style, as you noted the app version does not have the people icon even to get to making contact list.

[@gajanankarangale2653]

Hello Microsoft I just forgot my outlook account and because of that I am not able to use my product key of ms office and not able install it plz help me and i also contact to customer care but he is also not able to solve my problem

[@jg-jsbg4725]

HOW TO CREATE A CONTACT GROUP IN OUTLOOK | MICROSOFT

[@user-jw6ir2hw7y]

Looks nothing like outlook on my computer

[@joshabbey2582]

god this is so slow. Gmail is so much faster, you can just copy paste email addresses to create a group. why can't I do that in Outlook!?

[@jmason1162]

I printed the email group list to have a hard copy. It has First and last names plus their email. How do i add a phone number column to this group list?

[@MicrosoftCustomerSupport]

Hi there! Thank you for bringing this matter to our attention. We understand that you need help with adding a phone number column to a group list. We know the importance of resolving your concern and since you already have us here, allow us to assist you. For us to do that, we'd like to ask these questions: 1. May we know which version of Outlook are you using? 2. To avoid repeating steps you have already done, what steps have you tried before contacting us? We'll wait for your reply.

[@MicrosoftCustomerSupport]

Hi there, J. We haven't heard back from you. We're just checking in to ensure that you were able to add the phone number column to a group list. If you need assistance, please answer the questions above, so we can provide the best solution. Have a nice day!

[@StevenJones-pr9br]

For new outlook - Click the people icon (on the sidebar)*DO NOT CLICK GROUP ICON* - Then on the "new contact" dropdown, click "new contact list"

[@honestbiz]

I dont have a people icon. What now?

[@MicrosoftCustomerSupport]

Hi there. Thanks for reaching out. You mentioned not having a "People" icon when you tried to follow steps to create a Contact group in Outlook. Allow us to help you today. For us to provide the best option to assist, we'd like to clarify the following: 1. Are you using a business, personal, or university account to access your Outlook? 2. How are you accessing your Outlook? Is it through a mail app or the web version of Outlook? 3. If you're using a mail app, which app is it? 4. Which Outlook version do you have installed? To check, here's how: msft.it/6050cg3tO We'll wait for your response and help you from there.

[@MicrosoftCustomerSupport]

How's it going? We'd like to check back with you on this case as we haven't heard back from you. We have asked you some questions for us to properly assist you and provide you with the needed solution. Do you still need our assistance? Feel free to contact us again at your most convenient time if you need further assistance on this case. We'd be glad to continue assisting you. Take care and have a nice day! Regards.

[@st.charlemagne9990]

Windows softwares are so confusing to use😅

[@Mr_Bon]

First

[@bobgwin5469]

Rediculous. I pay my 100 a year and my outlook on windows 10 doesn't look like this or work this way. Take it down.

[@starseoltd.4927]

As usual, Outlook new version is shit. This is not what I need.

[@johnrobertson7583]

And I am giving this video a thumbs down since it is one of the first results to come up. You should remove older informational sources like this to avoid confusing people.

[@Tony-rz4ks]

Please not you new Groups feature sucks it never ever worked...online support suck bc they never fixed it.... worthless.. created 2 more groups..same...you cant do nothing.