How to descale your NESCAFE DOLCE GUSTO Piccolini coffee machine

[@ananwongpinyochit4919]

Thanks for sharing. It is useful.

[@morningcoffeestory]

Thanks for this tutorial

[@beach9952]

I have the genio s and I've only used drinking water and it also worked.

[@MissDerezzed]

I've done this so many times, I know the song from this video by heart 💀

[@lana6335]

Can I use it with krups?

[@dawnday-lq2rr]

anyone help me i have this one and stoped working as switch i think needs replaceing how do i get the top off ?

[@NescafeDolceGustoAus]

Hi Dawn, we're really sorry to hear about this. Please call our Consumer Services Team on 1800 015 777 who will be able to assist you with this further.

[@memeguyTM]

My piccolo flashes yellow when holding power button for 5 seconds

[@EdvinLu]

What if I can't get any descaling solution? Any home alternative?

[@NescafeDolceGustoAus]

Hi Edvin, if you cannot locate stock of our descaling solution, then we recommend using a universal liquid descaling kit which is available to purchase from most electrical retailers such as Harvey Norman.

[@EdvinLu]

@@NescafeDolceGustoAus I'm in Bosnia. Can you tell me what alternative I can use at home? Tnx

[@NescafeDolceGustoAus]

Hi Edvin, you would be best to reach out to the local Nestlé team at www.nestle.ba/info

[@StalkerG88]

@@EdvinLu Tesco have liquid for this. Works fine. It's in a blue bottle.

[@cristianJoker2512]

off course u can foul the sistem but it's necessary to put some citrus or something that can remove the calcar deposits otherweise the machine will won't last long

[@funkypinksoul]

I've done this before with no problems, but now it runs for 2 seconds, and the whole system shuts off.

[@NescafeDolceGustoAus]

Hmm that doesn't sound right. If you're near your machine now, why don't you give our friendly team a call and we'll troubleshoot over the phone? Call 0800 365 234

[@funkypinksoul]

@@NescafeDolceGustoAus I'm in the Philippines 😭

[@NescafeDolceGustoAus]

Hi @kaichypoo, you've reached the team in Australia and New Zealand. We would recommend heading to www.nestle.com/change-country to get in contact with your local Nestlé team who can assist you further. 🙂

[@carkeynosgr2788]

I've done this and it remains yellow

[@NescafeDolceGustoAus]

Please feel free to give our friendly team a call on 1800 466 975 to troubleshoot your machine over the phone.