How to enable Apple Carplay on 2016 Ford Vehicles

UPDATE:
Due to lots of questions on how to do updates, please see this link with more info grabbed from the Sync Section on the Ford Owners site.
help.ford.com/update-sync/usb/
Hopefully someone finds this useful and avoids them having to struggle to get Carplay working in their 2016 that was not converted yet.
You can find the part all over Ebay. The software portion you can get the update directly from the Ford Owner's site
Edit with link since people were not able to find this part:
www.amazon.com/Genuine-CARPLA...

[@nyakess36]

Did this in my 2016 escape titanium. Installation and process was so easy thanks to this video. Saved me time and money! Great video, so helpful!

[@PMPerformance]

Noah Yakes awesome! Glad to hear it helped you out. Thanks for watching.

[@justWesTech]

You just made my "new" used car even better than it already was! Thank you.

[@PMPerformance]

Great to hear! Thanks for watching and enjoy CarPlay!

[@adrianarmenta5108]

Dude i was freaking out with that thing in my fiesta 2016. I'm from Mexico and dealers have no freaking clue about it, I'm going to check out that part !!! Thank you mate

[@PMPerformance]

adrian armenta don’t worry, US dealers have no clue either. Lol. Glad you found the video of some use

[@FranciscoAlvarez-mj4ks]

yo tengo un ford fiesta 2015, servira?

[@karricowan6992]

Thank you for this info. After struggling to get the update downloaded I was losing my mind on what was wrong. This is the only place I found this information about the module. I ordered it after watching this. Picked it up the next day. Took like two minutes to change it out and now I have Apple play. Thank you!!

[@PMPerformance]

Glad you found the video and it was of some use. Good luck and enjoy CarPlay!

[@valentinaaldana3529]

How did you manage to update?

[@PMPerformance]

@valentinaaldana3529 this was a good number of years ago. Off hand I went to the ford sync site, added my vin and downloaded the file to usb. Then updated my head unit via usb.

[@linettemaye8569]

Omg!! Thank you so much for this video!!! I went through the same thing! Thank god I watched this. I’ve been trying for over a year to get the Apple CarPlay. Watched this video ordered the part and now I have CarPlay after installing it myself! Once again thank you!!!

[@PMPerformance]

Awesome! I am glad you found value on the video. Even better you got it handled yourself. Enjoy carplay!

[@iolaiam]

Just got my part today. Tomorrow I will do the sync update. Thanks so much for this!!!!! I was bummed when I discovered I didn't have navi lol. Now I will :)

[@PMPerformance]

Iola Yhap my pleasure! Enjoy CarPlay :)

[@gyos23]

This was my exact situation including the hassle with the dealership. Difference is I gave up until I found this video. Thank you!

[@PMPerformance]

Dorian S. Liriano I am pretty persistent. Lol. Glad it worked out for you. Thanks for viewing and enjoy CarPlay!

[@moonshyne777]

I showed your video to my ford dealership and they are literally putting it in right now. I made it a condition of buying my 2016 ford escape titanium 😄 they ordered the part and I'm looking forward to my Apple car play. New sub here!

[@PMPerformance]

Hahahaha, that’s awesome! Thanks for the feedback and congrats on the new purchase!

[@Stewie773]

I was thinking of buying a 2017 unit. Thank god it's just the hub. Thanks bro.. Very helpful!

[@PMPerformance]

glad it was of some help to you. Good luck and enjoy Carplay!

[@jimmeasley7835]

Great informative video, found out in my 2016 Escape se that if I pried with my fingers from the bottom, the module practically jumped out. Not much force at all to remove it

[@pavanreddy9357]

Thank you so much I’ve been looking for answers for this problem for so long. Heading to the dealer now. Bet they won’t know even half of what you have just explained.

[@PMPerformance]

Glad to hear you found the video useful. Good luck in your venture to the dealer and thanks for watching

[@johnaxta1008]

Thanks for the great video. For people still having problems updating, you have to have patience. I used the thumbdrive method going from 1.0 to latest 3.x software and I had to drive for 2 hours and 19 min before it finally said software update complete on the screen.

[@PMPerformance]

Exactly! Very painfully long process! Glad it worked out and thanks for following up with feedback.

[@MrWonderbread1984]

@@PMPerformance where do you download the software update from

[@PMPerformance]

@@MrWonderbread1984 please see the description of the video

[@davidjukowski-wall8]

Thank you so much for this, just bright a 2017 kuga wirh sync 3 and I was really annoyed it didn’t have car play but everything else I love about it, now I can have it. Thank you so much

[@PMPerformance]

My pleasure and congrats on the purchase

[@user-rm5df2rw9d]

I have never expected that My Ford Escape2016 can be using apple car play!! I will try this right away. I am so excited 😆 thx a lot for your video

[@PMPerformance]

My pleasure and enjoy it! It really is a great option. We just upgraded cars and the new one doesn’t have it, so I need to retrofit into that one now as well.

[@AllieMeyer-j4t]

This is literally a lifesaver!! Ordered the part and installed it myself quite easily. It didn’t load at first but the simple solution of turning off and then on Bluetooth and reconnecting solved it. Thank you so much :))

[@PMPerformance]

Glad to hear you got it working. Thanks for watching and enjoy CarPlay!

[@adrickasprzak3019]

Just replaced mine in my 2016 Ford Escape and it now has Apple Car Play! Great video.

[@PMPerformance]

Glad it worked out. Thanks for watching and enjoy CarPlay!

[@TheGrowing420Journey]

@@PMPerformance I'm trying to buy the part online, however all of the parts are telling me its not a match for my car. I have a 2016 Ford Escape Titanium. Please help😭😭😭😭

[@PMPerformance]

@@TheGrowing420Journey buy the part number I showed and it will work if your device accepts the software.

[@Soulful909]

this was a great informative video. I have a 2013 Escape with Sync 2 and going to replace it with the whole screen unit that has Sync 3.

[@PMPerformance]

Good luck. Curious on your feedback on the process and if it was worth it. At that point I would have been more inclined to go aftermarket since it’s a full swap out.

[@simiranbulchandani1851]

Ii did exactly as you suggested - it worked - spent 3.5 hours updating the software from a usb stick and that was painful. Removing the old part and installing it was really easy! Now I have Apple car play.

[@PMPerformance]

Congrats! You will love it. Thanks for watching and providing feedback

[@valentinaaldana3529]

How did you manage to update with the USB??

[@siemerfamily8278]

Saw that the HC3Z-19A387-B is replaced by HC3Z-19A387-E, so I ordered this directly from Ford for $50. They sent HC3Z-19A387-F which is an even newer revision. Just installed today and working great! 2016 Expedition EL

[@PMPerformance]

Awesome to hear! Thanks for the added info on part numbers. Thanks for watching and enjoy your new CarPlay!

[@kenhawk6448]

I have a 2016 Lincoln MKC. I ordered the part for it and it should arrive next week. Fingers crossed!

[@PMPerformance]

Good Luck! Thanks for watching and please report back if it worked so I know if more people ask about that car.

[@thatgravelyguy]

@@PMPerformance I got it today, bro. Part number is GJ7Z-19A387-B. Made my own video at this link: kzbin.info/www/bejne/g6rTcqiEqdahq6c

[@rrafaelscastro]

thank u. I have a 2016 Ford Focus and its updated to SYNC 3.0 . I just have to order the hub and install it the way you did on this video

[@PMPerformance]

Thanks for watching and good luck. Merry Christmas

[@ford4wd827]

Great instructions. Worked just like you said. Thanks for saving me $$$!

[@PMPerformance]

Ford 4wd awesome! I am glad it helped you. Thanks much for the view!

[@rostyslavlomaha2383]

Thank you very much sir, for this video, helped me a lot.

[@PMPerformance]

Glad it helped. Enjoy CarPlay and thanks for viewing

[@PatDivaDzignsHunley]

I have a Ford Focus 2016 ST. I am going to try this option. Thanks for this information.

[@PMPerformance]

My pleasure and good luck with the install. Let me know how it works as I constantly still get messages asking is xyz car will this work for. I never know the answer as I don’t own those cars and just get feedback from other comments

[@chris323i]

Thanks for keeping it simple. Great info. Will get on this update.

[@PMPerformance]

Chris Huertas my pleasure! Good luck and enjoy CarPlay!

[@higorvilelacosta]

Duuuudeeee! You saved my life! Thank you so much for this video!

[@PMPerformance]

My pleasure. Thanks for watching and glad it helped you.

[@hannahschjenken4292]

I have this exact vehicle and been struggling for so long and the update has never worked so I now just ordered the part!! Thank you! One question does your iPhone need to be plugged in to get car play? Or can it automatically connect to Bluetooth?

[@PMPerformance]

Wired only unfortunately. Glad this video helped you. Thanks for viewing

[@indadrops9492]

Worked great took only a few minutes thanks

[@PMPerformance]

Glad to hear it worked well for you. Thanks for watching and commenting back on your experience. Enjoy CarPlay!

[@awsomgivens2619]

good video man. whats crazy is i watched this because i wanted carplay in my escape. I bought the escape for more room and i traded in my veloster turbo haha!

[@PMPerformance]

Awsom Givens great minds think alike! Lol. Glad it helped you. I’ll tell you what, our Escape has had some issues. I swear ours was made on a Monday or Friday. We bought with 29k miles and had the turbo replaced already, paint issues due to fender alignment from the factory, tailgate latching issues. Maybe more if I think harder about it. Thank god I still have a little bit of warranty left.

[@romanmichalek4758]

Done exatly the same on my Mustang 2016. Works perfectly!😀

[@PMPerformance]

Roman Michalek awesome! So that confirms it “should” be all 2016 ford’s then. Thanks for the feedback

[@shabirhussain7557]

Hi did you have sync2?

[@jimmyreyes8096]

Excellent information!! Thank you

[@PMPerformance]

Thanks for watching. Glad you enjoyed it

[@kelvington4182]

Great video! Just bought the GF an Escape and CarPlay wouldn't work. Ordered the hub and will install it this weekend!

[@PMPerformance]

awesome! Congrats on the purchase. Thanks for watching and good luck!

[@notacab1975]

Awesome gonna try this on my 2016 cmax. I have the update but not the usb. Just got the car last week and was bummed also. Hope it works tomorrow if the dealer has the part if not ebay it is lol

[@PMPerformance]

Good luck! Let me know how it goes Thanks for watching.

[@roccosforza6358]

Hello Thanks for the video. I have a 2015 Ford Expedition Platinum will this work the same on this vehicle.

[@PMPerformance]

I have no idea. You need to confirm if your unit will take the sync 3 upgrade first. If not, then no. My guess is the answer is going to be no though

[@roxylongoria8248]

I have a 2016 Explorer ... the hub has a SD location also with the charge adapter how so I know if I order correct one

[@PMPerformance]

I cannot answer on that one unfortunately. I do not have an Explorer to test with.

[@conniehoelscher4591]

Can you do this with an MKX Lincoln. Since it is a Ford product? They lead me to believe it had car play and after purchase found out it does not. So I am curious if I can do this with my 2016 MKX Lincoln? Thanks

[@PMPerformance]

I believe there was feedback that it should work, but I cannot confirm directly

[@MaryMeow321]

WOW! Thank you for this video!

[@PMPerformance]

My pleasure. Glad it helped you out,

[@karahskinner3918]

I purchased and installed the new usb hub, but CarPlay is not popping up. Yes, sync 3 is updated and I now have txt msg available. Do I need an original iPhone charger for it to work? Has any one had this problem, or know how to help?

[@PMPerformance]

karah skinner did you already enable CarPlay on the phone and trust it to the vehicle? Also I think there should be a car play icon on the sync unit now as well

[@cnovalles73]

This was awesome - thank you!!

[@PMPerformance]

Glad you enjoyed it. Thanks for watching

[@MrBrandondame]

Hey, I have a 2016 F-150 with Sync3, doesn’t have apple CarPlay though but I can access Waze through Mobile Apps, so if I buy this USB hub upgrade I can get Apple CarPlay without needing to upgrade head unit?

[@PMPerformance]

Brandon Dame absolutely

[@tommwarneke396]

I’m shopping a 2015 Expedition, dealer tells me it’s not the new sync3. Wander if your solution would work for this 2015? Thanks

[@PMPerformance]

It will not. Sorry.

[@jakehathaway2421]

I've heard that the 2016 vehicles come with Android Auto with the default usb hub but has anyone had any issues otherwise?

[@PMPerformance]

My guess is this is probably not correct, but I have not tried

[@ebberjr3924]

Great video. Do you know if 2016 F150 hub removal is difficult? The hub is in front console.

[@PMPerformance]

Ebber Jr3 it should be the same removal process, just different location. The hubs are all the same piece, just diff illumination color and location.

[@bingbongbong12]

Dealer wanted $45 for the part, $90 to update to version 3, and $125 for labor 😂 I’m doing it myself, 5 minutes.

[@PMPerformance]

Matthew F yea, fuck that! Lol. Glad this video helped!

[@tonyalvarado_emprende]

How did you guys update from sync 2 to 3? Do you have to replace hardware?

[@FordGuy]

Anthony Alvarado download it on owner.ford.com to a usb drive then plug it into your usb hub in car. Should pop up “updating software “ on screen if done correctly. Will take awhile.

[@ariass9345]

@@FordGuy will this work on a 2015 fusion titanium?

[@PMPerformance]

Fusions were the oddballs that had a non sync 3 compatible head unit

[@marklasvegas6816]

Great information! I even found the new hub you were talking about on eBay for $31. However, My old hum is a single USB with an SD card reader. I wonder if it's compatible with the new hub.

[@PMPerformance]

Is your car a 2016 model?

[@marklasvegas6816]

PMPerformance yes, it has the synce screen but different module than you had

[@PMPerformance]

Mark Las Vegas strange, but ford does strange stuff like that. I’d grab off amazon since a free return. But the only difference I could see is the SD slot would have another harness. So it would just be unplugged.

[@brianmoeller6799]

How did you update the firmware to version 3.0? Awesome video, thanks!

[@PMPerformance]

Sorry, I did not record that as that was a precursor to figuring out I needed a new hub and decided then to make a video. So I downloaded the software from the Ford owners site for my mode vehicle. Then put the iso file on a flash drive and installed via the flash drive from the settings menu on the radio. It takes FOREVER if memory serves me Thanks for watching and good luck!

[@LilKing420s]

Can verify this condition exists on the 2016 Edge Sport as well. From what I understand, the usb hubs in the 2016 m.y. Fords is not usb 3.0 compatible. Which is the issue with Carplay and the factory hub. Hope this helps.

[@PMPerformance]

Awesome, thanks for adding the additional vehicle info. Glad this worked for you, and thanks for watching!

[@ellisz5972]

Most excellent. Thank you.

[@PMPerformance]

Glad you liked it!

[@bestnameeverf]

Thinking of just getting a android phone. Will that connect to my 2016 fiesta so I can see and use different apps on the screen?

[@PMPerformance]

I do not think there is support for Android auto. I could be wrong, but I wouldn’t bet on it working. Your be better off swapping for an aftermarket unit

[@Bytenetworksolutions]

I can't find the software update for my 2016 lincoln mkz. I followed the instructions but if I stay on the Ford website, the page never loads. If I go to the Lincoln website, there is no link to the Sync update. Anyone else have this problem? If one of you HAS successfully downloaded the file, would you be willing to share it?

[@PMPerformance]

I cannot say for certain on the Lincoln Vs ford. I think the firmware is the same regardless of model as long as it is not a Fusion. I think the hardware in the Fusion is different from what people are expressing in the comments.

[@1806StoneHouse]

Great video.. thanks

[@PMPerformance]

1806StoneHouse I am glad you enjoyed it. Thanks for watching and happy it helped you.

[@Beritek]

I followed your steps it was going smoothly until i connected the black usb it said it’s not supported please unplug what should i do?

[@PMPerformance]

Does it say USB not supported on your Vehicle screen when plugging in the updated USB from Ford? Or are you talking about the Unsupported message on the Iphone when you plug your cable from the phone into the updated USB block from Ford? If the phone, this is a usb cable issue. Either it is a 3rd party cable that has connection issues now and again, or there are some pins dirty or cable issues itself with bad connections. If you are talking about on the Ford screen, make sure the firmware is up to date and on the level needed to run Carplay

[@kaylastone918]

I have a 2016 Ford Edge. I downloaded the software and updated with no issues, also replaced the hub with the one you listed and apps / CarPlay still do not work. Any ideas ?

[@PMPerformance]

Did you turn on CarPlay features on your phone and in the unit itself? I know you need to enable on the phone, but if memory serves me, something pops up on the head unit the first time the phone connects to accept the connection.

[@taylort6064]

Im late to this video,, but i need help no one seems to know... I wanna install apple carplay to my ford fiesta its a 2016 and i cannot find a good installation site, they say “unknown fit”

[@PMPerformance]

Use the same concept in this video. If your unit takes the firmware update, then get the upgraded usb hub. If it doesn’t, no sense in spending money on the hub. The ford owner site should tell you if your unit is compatible with sync3 as the update will be avail for download.

[@ap3432]

I have a 2016 Ford Explorer with just simple sync is there any upgrade for this mode to get CarPlay thx

[@PMPerformance]

I am not sure what you mean by "Simple". It needs to be a full color touch screen unit to start with if that is what you are asking. If so, as long as it takes the Sync3 update, it "should" work

[@MrFuncat]

It wouldn't work on my 2016 Fusion with SyncTouch. $800.00 option for a radio.

[@aneet1980]

Question- Could a 2016 Ford edge non navigation gets a maps after the update??

[@PMPerformance]

Not sure. I do not own an Edge, so I cannot answer for certain. It might though Try the update first since that is free, if it takes the update the hub should work

[@monkeynuts3830]

So you’re saying order the new usb hub before trying to update the system? I have a 2016 f150

[@PMPerformance]

I don’t think I have ever said that. If I did, it was a response to someone saying they were already on sync3, just a diff build number than I showed in the video.

[@harrisonjames7650]

Will this work on a Ford Fiesta 2016? My screen isn't a touchscreen but would still be cool.

[@PMPerformance]

If you do not have a touchscreen, then no. There would be no value to seeing CarPlay on a 3” screen that has no touch options. I would look into just replacing the whole unit if you want all the cool bells and whistles

[@techs5384]

Great video.

[@PMPerformance]

T echs thank you!!

[@WilliamL1988]

I have a 2018 F150 and bought a 2016 sync 3 touchscreen. It's suppose to have gps but nothing is working, the navigation option doesn't come up on the radio and it's stuck on sync 3 1 version and it won't update. I'm trying the trick of putting it on the flash drive and sticking it in the usb and nothing is working to update software. I think I'm going to just go to Ford and see what they say. I couple times when I was messing with the radio, the a/c controls popped up on the radio briefly and never came back on and the Navigation did the same thing. It popped up for a couple seconds and never showed again

[@PMPerformance]

I think you have much greater issues than CarPlay functionality. Sorry I cannot provide advice on this as I have never tried to retrofit a stock radio into a different car. My guess is the radio is not fully compatible with your harness in your vehicle? Not all the sync units are the same. Some have heating and ac controls in them and some so not. There is a plethora of programming you can do to change these things with Forscan, but not in the scope of this video. Forscan can be pretty complex, but may hold some answers for you possibly

[@WilliamL1988]

@@PMPerformance I bought a sync harness from amazon and it was supposedly for my truck it was Sync 1 to2 and Sync 2 to 3. I don't know if the harness was bad quality but I spent a few hours running the cable the right way so everything would fit right and after I figured out where everything went, the screen stayed black. It would never power on, I didn't know what else to do so if I get time this week I'm to talk to ford and see what they say. I'll buy another harness if I have to but I didn't know what I actually needed

[@tuckermaki3409]

Appreciate it!

[@jackstillion6242]

Did you have to upgrade the head unit or does it work with the one the car already had?

[@PMPerformance]

I believe in the video I touched upon needing to upgrade the firmware in the head unit. The hardware was not touched other than the USB hub

[@dotty3316]

is there a difference from HC3Z-19A387-B and HC3Z-19A387-F, ford only shows the F online

[@PMPerformance]

My bet is it is just the color of the led around the usb port, but don’t quote me on that.

[@jeremyschwartz8822]

Do you know if this works on 2014 or 2015 Explorers as well, or only 2016?

[@PMPerformance]

Jeremy S pretty sure that is Pre Sync3, so no.

[@nat3isgr8]

So will it work with sync 2 with my 2016 Ford Fusion titanium

[@PMPerformance]

You need to upgrade to sync 3

[@miguelgonzalez3871]

I have a 2016 Ford Taurus, will this work too? I need my Apple CarPlay 😭

[@PMPerformance]

I cannot say for certain. If your unit will take the sync 3 update, it should. So try that first before you spend money.

[@ebberjr3924]

Awesome. Thanks so much

[@PMPerformance]

glad it helped you out. Thanks for viewing.

[@greghokanson2409]

Thanks for the video - really helpful... any chance this works in a 2015?

[@PMPerformance]

My pleasure. Pretty much ZERO chance it works in a 15 unfortunately.

[@greghokanson2409]

@@PMPerformance Bummer. I just bought the car, and  CarPlay was the one thing that was a major sacrifice... Thanks for your help.

[@PMPerformance]

@@greghokanson2409 sorry to be the bearer of bad news.

[@richardchin4936]

Hello PMPerformance, Thank you for the video. One question I have for you. Did you download the new sync3 software onto a external harddrive or did you update the software by plugging in your Iphone? Thank you.

[@PMPerformance]

Richard Chin you need to download via computer to a USB drive. You cannot do via an iPhone because you cannot mount as storage like with an android

[@richardchin4936]

@@PMPerformance Thank you for the quick response. Much appreciated. I'm a Salesman at MacKenzie Ford and I'm doing research for a customer. You're right, no one here knows anything about the software updates... even my service guys. Hahaha, I've only been at Ford for two weeks! Thanks again.

[@PMPerformance]

Richard Chin my pleasure! Let me know if you have any other questions

[@colin4758]

I tried to find this part. But it doesn’t look like it fits my model. I have the 2016 Ford Escape SE 1.6. Does this part still work for it?

[@PMPerformance]

The part I advised will work. Do not go by fitment guides as it was obviously not designed for this car

[@kimberlyhernande4503]

Where can I buy this can I trust Amazon? Or can I buy it from ford? This truly helps a lot

[@PMPerformance]

Anyone that carries the part number I listed, or the replacement part number. Amazon is fine, or find a Ford wholesaler unless you like paying retail prices at the dealer.

[@_nickvogel]

I updated my software to sync 3, v3.0. I also got the new usb hub installed. I still don’t see a carplay prompt when I plug my phone in. Any idea why this wouldn’t be working? I’m going crazy here! Thanks

[@PMPerformance]

I think you need to enable CarPlay in your phone and trust it if memory serves me.

[@ugwigal1703]

I’m having the same problem. Updated to 3.0, bought the new hub, no car play. I enabled it on my phone and still no prompt when I plug my phone in😩

[@kacycarpenter6600]

Did you figure it out?

[@rmgrimshaw23]

My explorer has sync 2 version 3.1. No go on Apple CarPlay then?? 😩

[@PMPerformance]

You need sync 3, not sub version of 3 on sync2

[@345seller]

is it possible to upgrade my 2015 ford mondeo as well?

[@PMPerformance]

I cannot answer with any certainty as we do not have the Mondeo in the US, but my guess is no since sync3 was not even thought of in 2015, or 2014 when your car may have been built

[@andresgonzalezaraiza5994]

I just gave up before an hour from updating, should i need to wait more time??!😮

[@PMPerformance]

If you are doing OTA, yea it takes many hours. I would just do via usb

[@zachyaninek2658]

Do you know if this will work for a 2016 Taurus?

[@PMPerformance]

I cannot say for certain. Try the firmware first and see if it is sync3 compatible. If it is, then yes. That part does not cost any money, just time.

[@caleblogan5313]

Hey my 2016 fusion doesn’t have the double usb. It has single with an sd card slot for the navigation. What part do I order so I can have the car play?

[@PMPerformance]

Caleb Logan i am not sure. You would need to just look at the part numbers to see what is compatible or get the usb from a newer vehicle and retrofit it

[@caleblogan5313]

PMPerformance cool thanks brother

[@PMPerformance]

Caleb Logan sorry I couldn’t be of more help.

[@user-ok2gs8gf6e]

I’m trying to update my from 1.0 version but it says take 30 minutes. Won’t work any suggestions?

[@PMPerformance]

Via usb, or OTA? OTA I could never get working. I had to do via usb. I still feel it took forever. Maybe an hour ish, but I didn’t time it. I just recall it taking obnoxiously long

[@MariselaFrancoo]

Should this work on a Ford F-150 2016

[@PMPerformance]

It should. As long as you get the firmware to run on it, you should be golden

[@ginamarie4834]

so would this work on a 2016 ford fusion titanium?

[@PMPerformance]

Looking at prior conversations, no. It looks like the Fusion they used an older radio

[@hadarkuint884]

Any chance you can send me the sync 3 installation file? Can’t download it from the ford site…

[@Markos711]

Please!!

[@shwndh]

Will this work for a 2015 Ford Explorer?

[@PMPerformance]

shwndh no. I think sync3 was not an option until later 2016

[@gooniesneversaydie6646]

Question. Will android auto still work or does it only allow CarPlay after changing the part?

[@PMPerformance]

I would assume Android auto as well, but I cannot say for certain as I only tested with Apple produxts

[@MrWonderbread1984]

Is this process the same for the 2016 Ford Explorer?

[@PMPerformance]

Probably, I have only heard of 1 car this model year it not working on

[@jamaine311286]

Alright pal if my sync 2 is version 3.8 should android auto/ apply auto work already. I have tried around 6 c type wires and nothing is happening just saying usb error but its charging my phone. Just nothing from android auto ect.

[@PMPerformance]

I cannot say for certain if android auto is supported. Sorry

[@jamaine311286]

Do you no if the version 3.8 of my software is the most upto date one pal. Thanks for the reply

[@PMPerformance]

@@jamaine311286 I do not know. It should be more than adequate though. That being said, when I went to an Android for a short bit, when usb_c was first a thing, it was not recognized in any of my 5 cars at the time. So my guess is this may be more a usb-c thing, but I cannot say for sure. I’d test mine, but I sold the Escape a few months ago

[@AmandaMcMahon]

Having issues updating software. Ford says i can't. Im in original sync 3 v 1.

[@PMPerformance]

What do you mean specifically “Ford says you can’t?” There may be a hardware limitation on your device. IE: you got a parts bin unit from an early 2016 or 2015.

[@2BEAST2000]

I just tried this on my Ford Escape 2016 and it didn’t work :(

[@PMPerformance]

Sorry, you may have an older head unit that does not support sync 3 maybe.

[@brandygriffis5903]

Mine doesn’t have a double USB port, it has 1 usb and a line in port. It’s a 2016 expedition. Will this not work for mine? When I check for updates and enter my VIN and it says “your sync system (sync v4.6) is up to date. Does that mean I don’t need to update anything?

[@PMPerformance]

The amount of usb does not matter. That sync version number according to google appears to be a gen1 and not sync3 I do not think this will work for you. Your vehicle may be the exception like the Fusion

[@brandygriffis5903]

PMPerformance that’s my luck lol, thanks for the reply! I didn’t want to spend the money if it wouldn’t work

[@PMPerformance]

Brandy Griffis my pleasure. Sorry it wasn’t the response you wanted

[@73937mario]

Do you know if will help the navigation. I bought an expedition Saturday and didn’t look at the navigation but it has no gps signal circle thing and will not work. Tried master reset and nothing happened.

[@PMPerformance]

This is not related to navigation at all. This is only for CarPlay functionality

[@73937mario]

@@PMPerformance would you happen to know how to fix that?

[@PMPerformance]

@@73937mario not without googling it. Mine does not have navigation.

[@73937mario]

@@PMPerformance I’ve read on google everything I could find. Nothing really applied to what it was doing. Thanks for replying. Great videos.

[@taaappp]

My sync 3 wont update past 1.0 i sat in the car for hours and it said it completed but the software version was still 1.0...

[@PMPerformance]

You should upgrade via usb. I had no luck via ota update as well

[@taaappp]

@PMPerformance I did. I just watched another video saying to use a 2.0 vs a 3.0. He had issues using the USB 3.0

[@PMPerformance]

@@taaappp I cannot answer on that directly, but usb will work better

[@jesusa.betanzosrincon4092]

How do i search for this on Amazon? I have a focus 2016 please

[@PMPerformance]

The part number is listed on the main body of the video as well as shown on the video fairly clearly if memory serves me

[@lisagreen3838]

Would this work on a 2016 fusion?

[@PMPerformance]

From prior comments on this video, I have gathered the Fusion is a strange mid/early year thing and will not take the sync3 update.

[@MikeAMyers]

Have you been able to upgrade to Sync 3.3 or 3.4?

[@PMPerformance]

Michael Myers I haven’t tried. Didn’t know it was out. Apparently the unit doesn’t prompt for update because my truck didn’t either

[@Homeslice12ful]

So I replaced the hub did the update and no changes my sync module says please remove usb hun

[@PMPerformance]

You bought the exact hub I put in the video? Because the only other person that stated they had problems, bought a completely different hub and tried to give me a hard time because it didn’t work. I did not realize the head unit could or would tell you to remove the hub? I never seen that before

[@morganlang7342]

Thanks for this video! It gave me encouragement to try running the update again and accept that it could take up to 4 hours. It finished in just under 2. Updated from 1.0 to 3.0, like yours, but my build number is different. Is that a problem? Mine is Build 20204. I turned off the car completely for a few minutes and when I started it up again, got an pop up saying “USB hubs are not supported. Please remove.” I had already installed the new usb hub and had not gotten that pop up before, but used the usb hub to insert the usb drive that had the software update. I tried plugging in my iPhone 11 and it would still charge and the screen said “device detected” (or something like that). But I could not got CarPlay to work. I don’t see the screen that popped up for you, and when I went into my phone settings to check CarPlay there, it just spins looking for a device. Any suggestions? I did try uninstalling the new usb hub with the car off, then reinstalling. Still got the error message upon turning on the car. I’m stumped!

[@PMPerformance]

Are you sure you got the same usb hub i mentioned in the video? Build number should not matter as much as long as it is newer than mine.

[@morganlang7342]

@@PMPerformance Yes - it had the same numbers/letters on the box but slightly different on the white sticker on the hub. I googled that though and it said those were interchangeable. I did look online again and found a new one that I ordered and am going to return this one. Hoping it's just a faultiness with this current hub that is causing that "USB hubs are not supported" message.

[@PMPerformance]

@@morganlang7342 hmmm, I wonder if someone returned their old one in the box of the new one maybe. Unfortunately I know people that do that to Amazon and it’s kind of terrible. Did the basic portion of the USB part work and just not CarPlay? It almost seems a hub issue from the message I would think. Good luck and let me know how the replacement works.

[@morganlang7342]

@@PMPerformance yep, the usb would still charge my phone and detect my device for audio it just wouldn’t start CarPlay. The replacement came today and I plugged it in, I am still not getting the CarPlay startup screen. I also did not get the usb error though. This one is the exact same label as yours, except instead of a B at the end it has an E. I have an iPhone 11, not sure what else to do or try.

[@PMPerformance]

@@morganlang7342 hmmmm, ok well no error is deff a better start. Have you used this phone in another vehicle with CarPlay by chance? Or is this the first time attempting CarPlay with this phone? Can you confirm the exact software version of sync on your device?

[@timlauterbach]

This may be a stupid question, but you can’t access CarPlay with bluetooth?

[@PMPerformance]

Correct. CarPlay is only supported via a cable in most vehicles. There are a select few manufacturers that as of like last year I believe allow over Bluetooth, but they are very sparse

[@TheShemway97]

Shaved me hours, thank you.

[@PMPerformance]

Gordie Simmons my pleasure. Glad it helped you

[@officialbaby-r9637]

I have Sync 2. Will this work for me??

[@PMPerformance]

The radio must be sync 3 compatible

[@dustincollins2835]

I tried all of this and it’s still not working, sync 3.0, got the exact same usb hub, plugged it all in and still nothing. Even updated software. Got a 2016 expedition platinum. Someone please help!!

[@PMPerformance]

Did you turn on CarPlay functions in your phone?

[@dustincollins2835]

PMPerformance I did, it finally worked, turned the car off and came back about an hour later and used a different cord, and it worked finally, weird, don’t know if it needed to take time to reset or it was the cord I was using.

[@PMPerformance]

Maybe an issue with the cable possibly? I know you have to turn on CarPlay functions in the phone though as well. Either way, glad it is working now. Enjoy CarPlay!

[@rodhelling1205]

I have 16 Fusion with Sync Generation 2 - I have completed updates via USB and Ford website - but will new USB Hub work for me or not since I am still Sync Gen 2?

[@PMPerformance]

No, you need to be on sync3, which my understanding from the other comments Fusions were the oddballs that received an older radio that was not sync3 compatible

[@rodhelling1205]

@@PMPerformanceDang, but that's what I suspected, thanks for response!

[@PMPerformance]

@@rodhelling1205 my pleasure and sorry to be the bearer of bad news.