How To Factory Reset A Lenovo Computer / Restore To Factory Settings - 2 Ways + New Install Tutorial

[@PC_Monkey]

Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

[@F_a_i_t_h-AMEN]

You are awesome. You explain everything perfectly and now I am able to install windows 10 on my Lenovo laptop. That's means I don't need to take it to be repaired for $300. bucks. I recommend this gentleman for any problems with your PC's he is on point 100% THANK YOU!

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@F_a_i_t_h-AMEN]

@@PC_Monkey so it didn't work but I am super glad you explain things so well. Here's my issues, I am a woman on a very small fixed income, I don't have money to fix it. I've been up all night trying to configure and watching tutorials about this device. Would there be any way we can communicate to try and fix it. could you plz reach out to me than I will give you the information you need to contact me. This is just so frustrating and I'm an older woman with lil PC experience and even lol patience 😁

[@PC_Monkey]

@@F_a_i_t_h-AMEN What brand and model computer do you have and whats the issue with it?

[@F_a_i_t_h-AMEN]

@@PC_Monkey I got it figured out but thank you very much for your time and attention

[@PC_Monkey]

@@F_a_i_t_h-AMEN Glad your all set :) Always here if needed !!

[@jeffjularbal9404]

From a long time user of the old bios with the blue, black and white interface and a new user of this kind of bios, thank you very much. Appreciate you man.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@fiyaouse]

Thank you for the video it has massively aided me in restoring my laptop that has been broken for some time now.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@DavidPace]

FYI - I have a Lenovo ThinkCentre Tower with AMD A12 - 7TH GEN & couldn't exactly get into the back end the same way, but I found my way into a Lenovo Diagnostics by pressing F9, F10 & F11 (one at a time & alternating repeatedly), while booting up so I have no idea which one of those got me in, or if it was a "secret combination" lol. But, you can run diagnostics on everything with one click, or select one thing at a time. Since I have the error 1962, I tested my hard drive first, which was all good. Now I'm Testing for Bad Sectors, which automatically recovers whatever it can. It gives a warning that you should back up anything important if possible because any automatic repairs could erase data permanently. After testing, I'll try to give an update with results. Thank you for organizing your videos in such a way that it makes it MUCH easier to troubleshoot quickly & what can possibly be skipped etc. It makes a big difference. I've been chasing down problems after one of the major WIN 10 updates a while back. (I let ads run to reward you for your time ;)

[@PC_Monkey]

Much thanks :) Glad you found that option! Not all Lenovo computers have that, so you have a good one :) Good luck !! Let me know how it goes :)

[@gingernightmare9152]

I just want to say your videos have been very helpful to me with resetting back to factory.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@jadynganss7463]

Thank you so much for the clear instructions. My employers' IT department had put so many layers on my personal new laptop I didn't think it would work. But it did!!! Thank you again.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@faithhancock8247]

Thank you!!had my lenovo yoga 7 for only a month when the system wouldn't boot up.this worked!🙌

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@slcarncny]

Thanks! Very clear instructions, not too fast, well explained.

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@netbooking]

YOU are a very good explanairer ! :) ------ So many others never get to the point! - Thanx sir!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@doctorkathy7269]

Your videos are so helpful and informative. Easy to follow. Thank YOU!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@loganbrown1878]

You are such an amazing KZbinr and have helped me so much. Thank you.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@AdityaChauhan-n6d]

THANKS AAAA LOTTTTTTT MANNNNN i watched nearly ur 3-4 videos and eventually was able to resolve it man

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@graceekta969]

Thank you! This was really helpful . I was struggling so much to reset and this is so simply explained

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@shaquilleyusoff4271]

@@PC_Monkey I have a Lenovo IdeaPad and I want to know if you hard reset your laptop will it remove the user information?

[@PC_Monkey]

@@shaquilleyusoff4271 Yes, if you choose that option. Another option may save most of your data and use settings.

[@jflame01]

@@PC_Monkey My fiances laptop is locked out and it gave a number to call and they are trying to tell her she needs to pay 300$ to unlock it, it sounds like a scam anyhow how can she unlock it, her browser wont work

[@PC_Monkey]

@@jflame01 Yes, thats is 100% a scam :(:( Is the computer locked so she cant get to Windows or is the computer working but she just cant use a browser?

[@alwinvillero9505]

I am binge watching all of your videos rn

[@PC_Monkey]

Yeiks lol !! I dont even think I would want to binge watch myself hahahaha

[@alwinvillero9505]

@@PC_Monkey *you underestimate my power*

[@gingernightmare9152]

This looks great! I need to reinstall my Windows and do it right this time.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@dr.klinkybolt5619]

Thank you very much for this tutorial, i tried to make a dual boot to try Pop OS but somenthing went wrong and i was stucked to the boot screen. Now everything is fixed, thank you again :)

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@jonandjesskennedy2287]

Thanks for doing this video! Does this keep drivers and Lenovo's preloaded apps, or do you have to reinstall them afterwards?

[@PC_Monkey]

Most likely, you will have to reinstall :)

[@SarahsAtticOfTreasures]

My laptop appears to be downloading WINDOWS 10 . Praying hard that it works. I have been working on this for 9 days. This is the farthest I have gotten.

[@PC_Monkey]

Good luck !! Let me know how it goes :)

[@nasheralgahim6360]

@PC Monkey I am having trouble resetting to factory my m700. It has one of my passwords on it and I can't remember to save my life..lol it is a little desktop

[@Breyzipp]

Great video! So well explained, you rock!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@cyndis665]

Very much appreciated. Thoroughly done. In layman's terms worked for me.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@jennifermendoza9343]

Thank you!! You seriously saved me! I was about to quit until I found your video!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@LL-ly1jr]

Same!! I am so infuriated with Microsoft!! All thanks to PC Monkey!!!

[@joannekokkinidis4614]

Wahoo finally it’s working. I hope. Thanks so much. You are 😎

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@allison3228]

I don't even know what I did but I did something and it worked 😋 I just pressed the power button and f12 aggressively and it worked lol

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@jamesdelornhowlandjr.6516]

I reset to factory reset but, I want to keep my apps. How can I do that?

[@ccroberts5805]

Thank you for having this information. I got TWO Lenovo Thinkpad Yoga L13’s by accident. I bought one or my wife and set it up and then she walked in with one from her job. How do I reset this to sell it? I have done the reset twice but it keeps going to the place where I have to log in and answer security questions. I tried to do the long reset and got to the page where it said press escape to not to do the TPM-Or someting meaning to dump all the information I think-and to press F9 to continue but nothing happened when I hit F9 over and over. Then I hit escape by mistake and started all over again. I just want to sell it and have it turn on to the welcome screen for a new owner. Thank you SO MUCH!

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@meredithkenworthy9914]

Hey- I need help. All my Lenovo will do is open the boot menu that looks like it’s from the 80s. It won’t let me select the boot manager which is the only option there is. Any thoughts?

[@PC_Monkey]

Have you tried the steps seen here already? kzbin.info/www/bejne/aF66daGqiZJogpo

[@27.margovio93]

Damn thanks for this tutorials man, appreciate it!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@dedoxedcaliber8440]

Ok so i am stuck on the “choose an option” any solutions?

[@alwinvillero9505]

@@dedoxedcaliber8440 you mean your pc froze

[@dedoxedcaliber8440]

@@alwinvillero9505 u know wut forget it.

[@alwinvillero9505]

@@dedoxedcaliber8440 lmao i bet just unplugged it

[@tigreonice2339]

@PC Monkey Hello. I have a Lenovo z400. It came with win8 and today has win8.1because an update. I still do not leave the pc as factory...and I want it (junk files, maybevirus,etc). Do you know if I do it ... the windows activation key (different from the serial installation) or product id remains and will everything work fine? He currently has a pirate office ... I don't know if he killed the original one in the hidden partition? I remember using kms or kmspico something like that ... I want to reestablish the factory and that everything works fine. Another thing: My pc is slow but I can gonin windows wothoutproblem... should you restore with the Lenovo onekey or better go to the menu in windows and put the factory reset? Which one will be more likely to be successful and not fail? Thanks

[@Abillah1]

Hey... I'm having problems so with a quick search, I came across your KZbin videos. Love your videos. Unfortunately, I still have no luck with my issue and will appreciate your help. I have a Lenovo Ideapad L340 laptop. I have randomly lost access to windows (I get the bluescreen error, stating missing files). I followed some of your videos and managed to get into Bios. I can also get into the Blue screen with the reset, troubleshooting and other options. All the options seem to fail. I also went on the Lenovo website and created the recovery boot up thing on USB storage, however, I can't get the laptop to boot from the USB. I tried going on the automatic repair screen and tried recovery by selecting EFI USB as well as the internal storage, HDD recovery and also by selecting My USB Storage but it just boots back into the error screen. Do you know any other way I can restore my laptop? My drives are showing up fine in the BIOS screen...

[@PC_Monkey]

Do you have access to a diagnostic scan as seen here? kzbin.info/www/bejne/h2G4oomMmLCog5o

[@Abillah1]

@@PC_Monkey Thanks for your kind reply. I managed to get Windows installed by using your method on USB Storage. I left it at that as it was time to go to work but will see how I get on with getting the Lenovo stuff back during the weekend.

[@PC_Monkey]

@@Abillah1 Glad your all set :) Always here if needed !!

[@Abillah1]

@@PC_Monkey Yeah. Had to rebuild my Plex media server but better than losing my laptop

[@rustymu87]

my Lenovo key is F12.. Thank you man

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@floydleyba33]

Jaime, one other thing I forgot to mention. I did use F2 bios th chang the Boot mode from UEFI to Legacy, per another of your TS videos

[@lindamestrow462]

Hi. I have to reformat my computer which was windows 7. I want to clear the computer and put windows 10 into it. How do I do that and where can I get one. Thanks

[@PC_Monkey]

You can see how to install Win10 onto a Lenovo computer here; kzbin.info/www/bejne/jaaTlGuth5p_qs0. You can create your own Install Media for free as seen here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you prefer to purchase it, make sure you get Install Media and not Recovery Media. You can see a example here: amzn.to/3u97PHN

[@lindamestrow462]

Thank you so much

[@PC_Monkey]

@@lindamestrow462 Your welcome !! Happy to help :)

[@Paulsl-t8v]

Is there a way to login in or reset your Lenovo pc turning it off learning the WI-FI disable toggle turned by any chance?

[@nicolethomas8793]

Thank you!! This is not what I was told to do...

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@marsildakola9512]

Thank you for your videos! I have a question regarding hard drive, is there a possibility to retrieve any data from Lenovo laptop if the hard drive is dead? I really appreciate your time

[@PC_Monkey]

If the drive is bad, usually not :( You can try hooking it up to another working computer and see if you can access the data that way. If not, try bringing it to a repair shop. Sometimes we can get data off 'bad' drives :)

[@marsildakola9512]

Thank you so much!

[@PC_Monkey]

@@marsildakola9512 Happy to help :) Always here if needed !!

[@kgs0n1c]

I have an issue where last night, everything was perfectly fine and I was on Chrome, Today I wake up and log into my Lenovo laptop and I find that my downloads (including my games and some of my game data), pictures and captures are gone. I go back into Chrome and I'm signed out and my bookmarks are gone as well. After I re-downloaded some of my stuff again, I restarted my computer to see what would happen and sure enough, my downloads and stuff are gone once again. It's like my computer did a whole reset or something by itself and I'm completely lost as to how this even happened or how to fix this issue. Do you have an explanation for this?

[@tanyaoconnor6276]

The f9,10,11 arent working like theyve been disabled...and the 1st way of doing it didnt work as those settings arent showing 🤔

[@Kay_Fabe]

This guy is from NYC. That alone makes me trust him.

[@PC_Monkey]

Closer to Boston actually hehehe

[@Kay_Fabe]

@@PC_Monkey My life has been a lie

[@PC_Monkey]

@@Kay_Fabe lol

[@antonioarturo7657]

It sounds like you may be able to help me. I have a Lenovo that asks for a Bitlocker key that I don't have and I am not likely to get. It also does not give you the option to "skip this drive" like some videos show when you Esc from the Bitlocker prompt. Can I do a reset to get rid of this, or is there anything else that can be done?

[@CaptainOneEye]

So, first day my keyboard starts entering the wrong characters when I type, second day the wifi stops working while it does work still on my other devices. Then today the whole computer turns off after a while. I even had a blue screen. The computer only starts when I press the keyboard and when I press it while its on it turns off. It might be a software issue but it seems like the whole laptop is breaking down. Nonetheless, what is your advice? Would a factory reset have chance of fixibg this?

[@goprodotdrummer]

hello my lenovo ideapad L340 gaming laptop stuck reseting at 64% and not completing reset, i waited almost 10hr+ it didnt worked out . what to do now??

[@PC_Monkey]

1. Was your computer working well before this attempted reset? If not, what was happening? 2. If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.

[@goprodotdrummer]

@@PC_Monkey yeah laptop was working well before it . I watched your videos and installed new windows and automatically activated windows…!! Thank you for your reply 👍👍

[@PC_Monkey]

@@goprodotdrummer Glad your all set :) Always here if needed !!

[@khadijahbatters]

Very helpful and easy thank you

[@LexusAmour]

Any advice if you keep getting an error every time you try to factory reset? It keeps telling me I don’t have enough space. I keep deleting things but I still don’t have enough

[@PC_Monkey]

If you need to free up more space, try deleting data as seen here; kzbin.info/www/bejne/eqWYkHqOpNmHo6c. If that still fails to work and the reset still wont complete, try reinstalling Windows 10 instead as seen at the end of the video.

[@arbitrarilyentertainment8553]

Hey, when I select the custom advanced mode (for the second part of the video) No partitions show up. What causes this? Every once in awhile they do show up but when I used your method an error occurred during installation

[@PC_Monkey]

Was your Lenovo computer working well before this attempted install? / Why are you installing Windows this way?

[@arbitrarilyentertainment8553]

@@PC_Monkey My computer worked perfectly fine but right before needing do this, my computer randomly restarted over and over again until now every time I turn in my PC it brings me to windows boot manger. The reason I am doing this with my PC is Becuase I can’t get in my PC anymore. It only brings me to windows boot manager.

[@xenatunasardines3065]

Hi! I want to factory reset my laptop just to clean all the clutter that I have accumulated with the years. I have passed all the important info onto a USB drive. Would resetting it this way work for my case? I want to keep my OS; just want to clean all the apps and documents in it and then add back all the important stuff I put in the USB drive

[@PC_Monkey]

Yes, sounds like this is the procedure you would want to do :)

[@karonbarwick541]

Thanks a million for this information .

[@PC_Monkey]

Your welcome !! Happy to help :)

[@ThePistolPete]

Hey, I know this video is already a year old but I'll try my shot here. I've bought a Lenovo legion 5 laptop that had windows 11 and I installed windows 10 just by preference, however after it installed all of the apps that came already with the laptop (Lenovo apps included), settings and even the legion wallpaper disappeared and I even tried resetting the laptop again and moved it into windows 11 but all of what I mentioned above is still missing, is there any solution for this? Thank you for providing such excellent help with your videos!

[@PC_Monkey]

Yes, when you install a new operating system, all the added stuff like that is removed. No, once you removed it, you cant get it back :(

[@moonknight8693]

Nice video Thank you i need a help my amd igpu isn't showing bcoz of error 182 i have deleted everything about amd now I can't install it anymore my igpu isn't working dgpu is working taking so much battery power if i factory reset it can i get my amd igpu back

[@tomh8782]

Will this be the same/ similar process for a Lenovo V14 laptop with Windows 10 or windows 11 installed as I setup my Lenovo v14 laptop by making a new Microsoft account/ email which us completely new/ got it new for the 1st/ first time ever. Thank you, Tom.

[@PC_Monkey]

Yes :)

[@darcicoleauthor]

What’s the difference between “local” and “cloud”? We don’t have a usb handy, just wondering if we need to make a recovery drive before doing the full factory reset. (Full details: my browsers are suddenly saying they’re “managed by your organization” except I’m not part of any organization and this is my personal PC. I’ve tried uninstalling Chrome, deleting everything connected to it, resetting passwords, etc. and it’s still saying that. And we just noticed it says the same thing on MS Edge. Hoping a full reset will get rid of whatever is doing it 😢)

[@PC_Monkey]

If your computer is turning on and working normally, you should be able to factory reset without creating a recovery drive. If your computer is not turning on and working normally, what is the issue?

[@air2067]

"Your device ran into a problem and needs to restart" has been happening for so long and I can't do nothing about it. Would fully cleaning the drive work?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) See how to create free Win10 Install Media here; kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y. See how to create free Win11 Install Media here; kzbin.info/www/bejne/jXrbdYyId7uVo80 See how to install Windows 11 here: kzbin.info/www/bejne/hIi9gpKjmK2WntE You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.

[@susanestrada5229]

Good morning. I hope you can help me. I am a full-time college student pursuing a degree in Accounting and I use my TP 490s daily. I do not know what happened or why it happened, but this morning, my PrtSc button stopped working independently. One Google site says to combine it with the Window Logo key ... others say to use the F mode key... yet others say to use a combination of keys + the PrtSc button. I am very busy multitasking between using my laptop, tablet, and phone to complete many assignments weekly ... I do not want to add additional steps to perform the same task I was doing with one button. Up until yesterday, I only used one button (PrtSc) and I would like to keep it this way. Would you happen to know what may have caused this? I called customer service and was told it could have been an update, but my update history shows the last windows update was performed at the end of April. Can you please help me fix this?

[@PC_Monkey]

Yes, most likely that was due to an update. Operational Update. Very hard to track something like that down to a specific update or a specific part of an update and then to reverse the update. Updates usually provide more benefit than they take away. Sry :(

[@blessingekanem1121]

I have a lenovo laptop and I installed windows server 2022 Standard evaluation and It crashed my laptop. I’ve tried to factory reset but it doesn’t seem to help. Please can you reach out ?

[@rudythomas5509]

Thanks for your guidance, but when resetting my Lenovo yoga I get to reset blue screen, , I get to selections, continue, use a device, troubleshoot, or turn off yr pc. I hit troubleshoot, I get to reset this PC or advanced options, in select reset this PC, I'm at keep my files or remove everything, I hit remove everything, now I'm at cloud download or local reinstall, i hit local reinstall and it brings me right back to continue, use a device, troubleshoot, or turn off yr pc. And it just keeps bringing me back here after hitting troubleshoot, reset this PC, remove everything, then local reinstall, back to continue, use a device, troubleshoot, or turn off yr pc.

[@eversunnyguy]

Thanks for the video. I have a question. I upgraded by Lenovo Thinkpad X1 from Win10 to Windows 11. and later on 'reset' windows to go back to windows 10. ....Now it doesn't give option to go back to Windows 10. I really want to go back to Windows 10 using LENOVO FACTOR image. I doubt if windows 11 overwrote the windows 10 when I upgraded to windows 11. How can i check if my Lenovo factor image with windows 10 is still intact ? Thanks

[@bonnieflowproductions9732]

Man... My asus laptop is stuck on the boot and reboot proper device stuff and I can’t leave it, I don’t have the window’s manager boot option, please help me, also btw my laptop is a model 2015, and before all this happen, I was playing a game and the game was to graphic, so it started to lag out, so I decided to restart my pc, and all of a sudden, it was checking for disk errors and it was on that screen for 5 days, so I went to the boot menu, and I got stuck ever since. I was trying to open the pc and fix stuff but it was no use, when I put it back together, I noticed one of the boot options disappeared, and it was only the DVD player, and I tried something else with some of the options on the boot menu and I got boot option, and that’s when I commented here, is there anything you can do to help me??

[@PC_Monkey]

Try the steps seen here first; kzbin.info/www/bejne/gGK9kpqhiLmWias

[@eddiekuiken3422]

Hi Jamie I have an HP Pavillion Slimline Model S5-1210T it's from 2012. Last 2 Microsoft Updates ,crashed my PC. Was able to fix using WINDOWS reset. This time the 3rd MICROSOFT update crashed and I can't fix it. Was able to do a factory reset, but it crashed again. Tried a Windows repair disc ,nothing works. Can't get into BIOS or CSMOS. Tried all reboots nothing works. Screen is stuck on black start up, where it says press ESC key for startup menu. Has some other info about processor type,speed,cache,memory size,channel A,B, and BIOS revision date. On the last fix I tried with the repair disc,it said THE HP recovery. Drive is missing, and now I can't get any BIOS or CSMOS repairs to work. Also the CAPLOCK light will not go off. It was a good PC till the last 3 widows updates. Do you think you could help? HP only wants to sell me a new PC . Thanks for any help and I would be happy to pay or donate. Thanks again Eddie

[@DsHands2Serve]

Thanks for You Help

[@PC_Monkey]

Your welcome !! Happy to help :)

[@jodivinson1891]

Lenovo Ideapad 320 had to be factory reset. ( I used you! and thank you) It has been doing the reset and I became hopeful and found it kept "resetting this pc 72%" for about an hour and a half. What did I do and how do I get it to work correctly?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@bentitan5357]

My lenovo L540 thinkpad is still operational but has a lot of problems. Like lot of keys are not functional,slow wifi, slow performance etc...so, is factory reset the best option or is there a better option?

[@PC_Monkey]

A factory reset will help if the operating system having errors is the cause of part or all of those issues. Slow wifi and slow performance should be helped by that I would guess. If the keys are still not working after the reset, refer to this video; kzbin.info/www/bejne/raLVlJucpcl9ldk

[@user-ng2zd7ng3w]

Hi I managed to remove the laptop hard drive from the acer E1 523 model and I will be buying the hard drive. please could you advice what do I to clean the laptop so there is no data before I fit the new hard drive. Do you have a link to download on usb to load windows 10 which is safe to install. This is the first time I have ever done this. Very grateful for your advice and help Thank you J

[@PC_Monkey]

You can see how to create Install Media for free here; kzbin.info/www/bejne/nZC4mZx-iMiUias Most of the data is stored on the Hard Drive. There usually nothing to clean on the computer if the Hard Drive has been removed.

[@mcsnz1]

Was somewhat helpful. I am still unable to restore my laptop. Its an old Lenovo T60 with win XP professional. I left this company few years a go now and they didnt take the laptop. I was going to give the laptop to a friend but wanted to restore back to factory settings. Any help would be helpful. It has a blue thinkadvantage button, not sure of its purpose. Thank you

[@PC_Monkey]

1. How did the computer reset fail? What happened? 2. If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.

[@Mary485]

I am having trouble getting my Lenovo ideapad 110-15ISK to restart after changing battery. It wasn't charging and I left it alone until this . When I turned my laptop on I did the steps in the other video on changing the battery. I checked for updates and after the update things went downhill from there. I did all the steps in the other video where I held the power button down for a minute and remove the hard drive I turned my laptop on and I get the Lenovo screen and than one of two things happen. First it turns on and off in a matter of seconds 2nd I get the Lenovo screen with the wheel turning and it will say prepairing automatic repair and than shut off in the middle of it's work. I don't know what else to do and I dont want to make matters worse. Any suggestions? Thank you in advance for your help.

[@PC_Monkey]

1. Your commenting on a video showing a Lenovo factory reset. Are you trying to reset your computer? 2. Sounds like your Lenovo is having trouble booting up. Can you try the steps seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@muscatvaidya]

I am using LENOVO YOGA 520 8gb Ram , Core I7 7th generation, I see the loading windows takes time and the operations arent that fast most of the times. Thinking to reinstall the windows again, should I reinstall or do factory reset ? Please let me know the best way.

[@PC_Monkey]

I would first make sure all updates are processed as seen here; kzbin.info/www/bejne/enXZY5qAec-Zha8 You can also try deleting unneeded DATA as seen here; kzbin.info/www/bejne/eqWYkHqOpNmHo6c If those two steps fail to help, then yes, I would try a factory reset :)

[@vimraj6787]

Thank you! Good stuff!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@honeyrosequisto1894]

Hi, my laptop is lenovo thinkpad x200 windows 10, it has pen support but later on i discover that it say "no pen and touch available for this display" do you think by resetting my laptop it will get back my pen support. I already did othet tutorial by fixing missing drivers but it wont work. I try to restore my system but it doenst help me. I like to draw thats why i am frustrated that pen support is no longer available to my laptop even though it had that pen support.😔😔. My laptop update in the past months i think thats the cause of missing driver

[@tammyrussell-brown7122]

Hi, thank you. I love your video. I purchased a Lenovo 9i Thinkpad. Some of the number keys didn’t work and I’m returning the laptop to Lenovo. I have attempted to reset to default settings. But my profile with photo and PIN are still on the computer. How can I be sure all of my information is removed?

[@PC_Monkey]

You can factory reset as seen here :) If the reset does not work for some reason, you can install Windows new as seen at the end of the video :)

[@thabanimanto6146]

Hello, My Laptop (Lenovo T420s) is stuck on diagnosing your PC, I tried the installation of a new windows, but when I boot from a USB it shows 8 Pre-loaders that load infinitely on the screen and then the PC shuts down , I need help.

[@claudette_starbucks]

Hi! I have a Lenovo Yoga laptop, I’m having issues with wireless connection I tried uninstalling the Intel (R) wireless ac 9560 driver but ended deleting. It doesn’t pop anymore when I click on “ Scan for hardware changes”. Please help! Thanks 🙏

[@brianodonnell358]

Hi I have Adobe on my laptop as well as my Desktop PC. The thing is the memory on my laptop is full. I cannot add any more programs onto my laptop. Can you please advise. I followed your video to see if this would help free up space on the laptop. While doing a hard reset to factory settings my Lenovo idea pad S130/14/GM. Does not have enough free space to do this. Can you please advise?? Many thanks for this video also.

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey. However, you will want to take care to not delete any software or DATA you wish to keep. You should back that up before reinstalling.

[@adeolaranmi]

My System keeps booting after turning it on, it only show Lenovo logo and and blank screen and keeps booting . what can be done

[@PC_Monkey]

1. Are you able to find any Recovery or Repair options in BIOS? 2. Are you able to try the steps seen here? kzbin.info/www/bejne/aF66daGqiZJogpo

[@Bwarned89]

I have a newer Lenovo ThinkPad. Its still registered to my old company(went out of business during covid) how can I factory reset that without the admin passwords?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) See how to create free Win10 Install Media here; kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y. See how to create free Win11 Install Media here; kzbin.info/www/bejne/jXrbdYyId7uVo80 See how to install Windows 11 here: kzbin.info/www/bejne/hIi9gpKjmK2WntE You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.

[@suzzettemcbee2684]

I have a Lenovo ThinkPad and have been stuck in the endless reboot loop. So I was going to factory reset my PC but keep my files (I have to have them). I received a “there was a problem resetting your PC. No changes were made” What would be the next step?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@paulinoluna6115]

Hi! I'm having a problem with my Lenovo IdeaPad 3 15IIL05 I had problems with the mouse pad, it stopped working. I tried everything, and when I tried to reset my lap top to a factory reste, it won't, it'll still save the changes made to the computer and I don't want that... What can I do?

[@PC_Monkey]

What happens exactly when you try to reset the computer? Have you also made sure all updates are processed as seen here? kzbin.info/www/bejne/enXZY5qAec-Zha8 Also, does the mousepad feel fine or does it feel like something is physically wrong with it?

[@royaljoeba]

Was trying to download a program for school work. Saw later my Lenovo laptop has opened an "Administrator:C:\WINDOWS\system32\cmd.exe" I don't know what to do. Any help?

[@lindamestrow462]

Hi would I be better off reformatting my pc with the original disk or doing it like this?

[@PC_Monkey]

Lots of people mean different things by 'reformatting'. What are you wanting to do exactly? This video shows how to Factory Reset Windows 10. Are you wanting to reset your operating system?

[@lindamestrow462]

Yes I want to restore it to factory condition and clean it all.@@PC_Monkey

[@PC_Monkey]

@@lindamestrow462 Ok then yes, you can factory reset as seen here and select the 'erase everything' option to fully clean the computer :)

[@floydleyba33]

Jaime, Still having boot-up probs. with my Lenovo Ideapad Slim 1-14AST-05, Model Name 81VS S/N R90ZNDKL..Yesterday I was getting hung up at the automatic repair because I did not have the correct Password. I did a power start F2, the reinstall the admin Password and the User Password. Strangely for the Admin Password it would not allow me to enter Caps or special character by buzzing me an error sound. Today I am able to get to the desktop sign-on graphic screen. WHen I hit enter to enter my PIN number it tells me "Something happened and your PIN is not available. Check to set up your PIN again" WHen I select that option it showed Floyd Leyba....just a moment and then it says "search for an app. You need an app for this task..." It returned back to the desktop graphic log in screen with the Time and date......Any suggestions...I would certainly pay for assistance

[@PC_Monkey]

Have you tried a reset using the startup recovery options here?

[@AbeM-y8t]

Will the backend option work on an ideacentre model? I was able to pull up a startup device menu using F12 but all options in it take me back to BIOS. No options for factory reset. I first tried F9 thru F12 before reaching this menu. Shall I try other function keys to find the reset option? Thanks! =)

[@PC_Monkey]

1. Your computer may not have these options. Does yours have a NOVA button or a pin-hole reset? 2. Does your computer load up to Windows so you can reset from there? If not, what is happening when you try to start your computer?

[@AbeM-y8t]

@@PC_Monkey No NOVA button or pinhole. This is your second video I watch after recommendation from first where I replied regarding the 1962 no OS found error my Lenovo ideacentre pc encountered. Nothing with BIOS has worked as settings there were all set. I was trying to reach the auto repair feature using one of your videos to no avail. I'm either down to HDD issues which I'm reluctant to deal with as I hear no sounds from it that indicate issues. Or, a bootable image install of OS. Your videos have been helpful as I try to ultimately pinpoint issue before fixing. Thanks! =).

[@menace4556]

Please i realy need help i have a idea pad 3 and I'm stuck on a boot menu i can't do any thing its so frustrating

[@PC_Monkey]

For that issue on a Lenovo computer, refer to this video first; kzbin.info/www/bejne/nWm6nKyOZcmUpJI

[@giarogers]

I have a Lenova tower. I did a pc reset and now windows won't come up. Just a black screen with the Lenova name. Do I need to purchase new windows disc or just invest in new computer ....or is there a fix ?

[@PC_Monkey]

Sounds like the reset failed or errored out. You would then try to install Windows new as seen in the last portion of this video.

[@bama5490]

I did a hard reset on a lavino thinkcentre desktop computer and it took forever to finish and when it was finished and I go to sign in it says the user profile service failed the sign in user profile cannot be loaded and it has an okay button I hit okay and the screen goes black and then it goes back to a nice picture with the time date and that's it and that's all it lets me do it will let me connect to the Wi-Fi but it will not open it up on the screen

[@PC_Monkey]

1. Was the computer working well before the reset? If not, what was happening? 2. If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cannot create your own or prefer to purchase it instead, you can see an example of what you need here; amzn.to/368p3x8

[@travelertrini]

Hope you can help.. I recently updated the bios that Lenovo pushed a few days ago. Everything worked fine until today. I'm getting "Default Boot Device Missing or Boot Failed" . The Bios shows "Hard Disk not detected"

[@mirzaaa2033]

If i choose just remove my files at 4:34, do i have to connect to internet?

[@PC_Monkey]

You dont need internet to reset your computer :)

[@josephpenderjr8990]

I have a Toshiba satellite L505 series laptop with a black screen. I have tried most of your steps except changing the cmos battery. I didn't see it on top of the motherboard. I saw something wrapped in black tape but wasn't sure what I was looking at. Any suggestions

[@PC_Monkey]

If the screen is black, what are the signs the computer is on? Lights? Sounds? Fan? If it was the same size as a CMOS battery then most likely it was one. You would just unplug it for a minute and plug it back to try the BIOS reset

[@igorteller1516]

Hi I wanted to find out if my windows is already installed on the motherboard and is original from the store do I have an option to install windows on another drive or will it just give me the option to install on the first drive we bought on the laptop, My goal is to add an Ardisk with a smaller capacity and have the original Windows in it , I have no experience with genuine Windows already installed on a motherboard and what are my restrictions tnx ☺️

[@PC_Monkey]

Windows cannot be installed onto a motherboard. An operating system is installed to the Hard Drive. Are you asking how to install Windows 10 or are you asking how to install a new HDD?

[@igorteller1516]

@@PC_Monkey My windows is installed on the board though it is ‏sold from the store along with Windows supposedly I can not install it on another computer I also do not have a code it means I can not even install it on another computer if you understand me?, "Each Windows license links to the hardware its first installed on, specifically, the motherboard. Only the retail license is transferable between motherboards" this I copy from Google for you for better understanding.

[@PC_Monkey]

@@igorteller1516 Not sure if I fully understand. What are you wanting to do plainly? Are you looking to install Windows 10 onto your Lenovo computer? If so, you can see how to do that here in this video starting at 9:10. You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you prefer to purchase it, make sure you get Install Media and not Recovery Media. You can see a example here: amzn.to/36BobAH. Any issues with that process, let me know :)

[@rebeccajonah8268]

I use a Lenovo Thinkpad l440 and i have tried the 3 function keys ( F9, F11, F12) but they do not take me to the reset mode. F11 & F12 takes me to Boot Menu F1 - Bios Setup. How do i reset in this scenario?

[@PC_Monkey]

Can you find any reset options in the Boot Menu? If not, can you reset from inside Windows? If Windows is not loading, what is happening when you try to turn the computer on? Can you run the Lenovo diagnostic scan as seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@oshantubavai6325]

Hello sir🙂 I try to do factory reset but my laptop got stuck up. I initially press the novo button and then I chose system recovery,after that it says please wait and I waited but unfortunately it appears to be blank screen. Please can you help me? My Lenovo laptop info: Lenovo v145-15AST Model name:81MT

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :)

[@katlegomoreanare5153]

Hello sir I have tried to factory reset but my laptop keeps on saying changes were not made there was a problem

[@Cclisamona1386]

I have a lenevo thinkpad x250. It keeps shutting down…should I do a total reset?

[@PC_Monkey]

It restarts during use? If so, can you try the steps seen here? kzbin.info/www/bejne/hKLRaWCgf6uraLs. Also, did anything happen before this issue started? Liquid spill, overheating, a Windows update, etc?

[@kennethpepu1093]

Good day, my laptop is stuck on the boot menu screen. I tried changing the boot settings back and forth. It only shows the Lenovo sign when I power it up but it doesn't even start loading at startup and goes back to the boot menu. As soon as I turn it on, the Lenovo sign appears and immediately the firn stops spinning and it takes me back to the boot menu. Can you help please

[@PC_Monkey]

1. Are you able to find any Recovery or Repair options in BIOS? 2. Are you able to try the steps seen here? kzbin.info/www/bejne/aF66daGqiZJogpo

[@robertpettine8108]

My laptop is a BSOD. I can’t log into windows at all, and all it says is REGISTRY ERROR. Is there a way to fix this WITHOUT losing my personal files, I tried to reset and “save my files” or whatever it is, but that didn’t work. Any help would be greatly appreciated!!

[@PC_Monkey]

Assuming you have a Lenovo, try the steps seen here first: kzbin.info/www/bejne/h2G4oomMmLCog5o

[@supercalla123456]

Hi there, I'm having an issue of the startup of the computer. When I start it, the keyboard layout comes up. I go into troubleshoot but there is no option to reset my PC. It's a Lenovo ideapad 1.14. Help!!! Also I tried the novo key with no luck.

[@PC_Monkey]

Your computer does not boot up to windows successfully for you to reset there? If not, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cannot create your own or prefer to purchase it instead, you can see an example of what you need here; amzn.to/34hzjSc

[@jazzepink]

I have a lenovo yoga c940 and "setup confirmation boot failed" showed up but the screen I see when I press f2 is different from your video

[@PC_Monkey]

1. How is it different? What do you see? 2. Are you able to try the steps seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@jackw.aldredge2342]

Hi, I have a Lenovo Thinkpad SL510. I reset it and it still want a (Owner) password. internal battery remove for 15 minutes or is there a similar way?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you prefer to purchase the install media instead, make sure you get Install Media and not Recovery Media. You can see an example of the correct item here; amzn.to/3Rk7zAu

[@hypernova3411]

I tried to use the back end to factory reset my Lenovo Z400 but i didn't get the "diagnosing your computer" even going as far to press all the function key. So I'm wondering if this is normal and how can I get it to work?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@raynelove7040]

I have a HP Star Wars Special Edition laptop. My friend gave me this lap top because I needed one and she wasn't using anymore. I looked up a factory ready to clear the whole laptop. But now it's the 3 day and I can turn it on be it just keeps restarting what should I do?? Please help

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@aprenticefollower7156]

Hi, i have a question: Can a laptop go into sleep mode while installing a program or an app? And if it does, will it resume the installation when it wakes up?

[@PC_Monkey]

Sometimes yes, it can go into sleep mode. Usually it will be fine but sometimes it stalls the install or errors it. It really depends on the software being installed.

[@aprenticefollower7156]

@@PC_Monkey Thank you!

[@joseitibus1282]

Thanks been searching how to hard reboot on youtube but hard to find one. You share it very clearly for me as a beginner. okay can you sent me the link how to get the free software install please. awaiting for your reply.

[@PC_Monkey]

How To Create Windows 10 Install Media Free: kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cannot create your own or prefer to purchase it instead, you can see an example of what you need here; amzn.to/3qJViZI

[@godana]

How do I get to the video description on my mobile phone? You referred us to look to it but not available.

[@PC_Monkey]

Im not sure what phone you have or what operating system its using so I cant help you. What video link are you looking for?

[@edelrosario5105]

Hi there! I'd like to seek your advice on my factory reset issue. I just bought a second hand ThinkPad X1 Carbon 6th generation laptop and I tried resetting it to factory setting. In resetting, I chose local reinstall of windows. Then it went to "Resetting PC (up to 100%)" , then it asked me to confirm clearing the TPM - Trusted Platform Module by pressing F9. I hit F9 and it went to a screen with the Lenovo logo at the middle and the message "To interrupt normal startup, press Enter." I knew that factory reset could take several hours, but it's been almost 7 hours and my laptop screen hasn't changed. I'd be very grateful if you could share advice on how to proceed from here. Thank you in advance!

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@edelrosario5105]

@@PC_Monkey Man, you're godsend! thank you so much, I got it fixed following your solution! i can sleep now!

[@PC_Monkey]

@@edelrosario5105 Great to hear !! Always here to help :):)