How To Factory Reset A Lenovo Computer / Restore To Factory Settings - 2 Ways + New Install Tutorial

[@PC_Monkey]

Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

[@F_a_i_t_h-AMEN]

You are awesome. You explain everything perfectly and now I am able to install windows 10 on my Lenovo laptop. That's means I don't need to take it to be repaired for $300. bucks. I recommend this gentleman for any problems with your PC's he is on point 100% THANK YOU!

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@F_a_i_t_h-AMEN]

@@PC_Monkey so it didn't work but I am super glad you explain things so well. Here's my issues, I am a woman on a very small fixed income, I don't have money to fix it. I've been up all night trying to configure and watching tutorials about this device. Would there be any way we can communicate to try and fix it. could you plz reach out to me than I will give you the information you need to contact me. This is just so frustrating and I'm an older woman with lil PC experience and even lol patience 😁

[@PC_Monkey]

@@F_a_i_t_h-AMEN What brand and model computer do you have and whats the issue with it?

[@F_a_i_t_h-AMEN]

@@PC_Monkey I got it figured out but thank you very much for your time and attention

[@PC_Monkey]

@@F_a_i_t_h-AMEN Glad your all set :) Always here if needed !!

[@jeffjularbal9404]

From a long time user of the old bios with the blue, black and white interface and a new user of this kind of bios, thank you very much. Appreciate you man.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@jadynganss7463]

Thank you so much for the clear instructions. My employers' IT department had put so many layers on my personal new laptop I didn't think it would work. But it did!!! Thank you again.

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@fiyaouse]

Thank you for the video it has massively aided me in restoring my laptop that has been broken for some time now.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@DavidPace]

FYI - I have a Lenovo ThinkCentre Tower with AMD A12 - 7TH GEN & couldn't exactly get into the back end the same way, but I found my way into a Lenovo Diagnostics by pressing F9, F10 & F11 (one at a time & alternating repeatedly), while booting up so I have no idea which one of those got me in, or if it was a "secret combination" lol. But, you can run diagnostics on everything with one click, or select one thing at a time. Since I have the error 1962, I tested my hard drive first, which was all good. Now I'm Testing for Bad Sectors, which automatically recovers whatever it can. It gives a warning that you should back up anything important if possible because any automatic repairs could erase data permanently. After testing, I'll try to give an update with results. Thank you for organizing your videos in such a way that it makes it MUCH easier to troubleshoot quickly & what can possibly be skipped etc. It makes a big difference. I've been chasing down problems after one of the major WIN 10 updates a while back. (I let ads run to reward you for your time ;)

[@PC_Monkey]

Much thanks :) Glad you found that option! Not all Lenovo computers have that, so you have a good one :) Good luck !! Let me know how it goes :)

[@doctorkathy7269]

Your videos are so helpful and informative. Easy to follow. Thank YOU!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@kathywilliams4237]

Thanks!

[@PC_Monkey]

Glad this video was helpful :) Thanks a ton for the SUPER THANKS !! Always here to help :)

[@gingernightmare9152]

I just want to say your videos have been very helpful to me with resetting back to factory.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@AdityaChauhan-n6d]

THANKS AAAA LOTTTTTTT MANNNNN i watched nearly ur 3-4 videos and eventually was able to resolve it man

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@faithhancock8247]

Thank you!!had my lenovo yoga 7 for only a month when the system wouldn't boot up.this worked!🙌

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@meredithkenworthy9914]

Hey- I need help. All my Lenovo will do is open the boot menu that looks like it’s from the 80s. It won’t let me select the boot manager which is the only option there is. Any thoughts?

[@PC_Monkey]

Have you tried the steps seen here already? kzbin.info/www/bejne/aF66daGqiZJogpo

[@slcarncny]

Thanks! Very clear instructions, not too fast, well explained.

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@dr.klinkybolt5619]

Thank you very much for this tutorial, i tried to make a dual boot to try Pop OS but somenthing went wrong and i was stucked to the boot screen. Now everything is fixed, thank you again :)

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@netbooking]

YOU are a very good explanairer ! :) ------ So many others never get to the point! - Thanx sir!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@loganbrown1878]

You are such an amazing KZbinr and have helped me so much. Thank you.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@alwinvillero9505]

I am binge watching all of your videos rn

[@PC_Monkey]

Yeiks lol !! I dont even think I would want to binge watch myself hahahaha

[@alwinvillero9505]

@@PC_Monkey *you underestimate my power*

[@graceekta969]

Thank you! This was really helpful . I was struggling so much to reset and this is so simply explained

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@shaquilleyusoff4271]

@@PC_Monkey I have a Lenovo IdeaPad and I want to know if you hard reset your laptop will it remove the user information?

[@PC_Monkey]

@@shaquilleyusoff4271 Yes, if you choose that option. Another option may save most of your data and use settings.

[@jflame01]

@@PC_Monkey My fiances laptop is locked out and it gave a number to call and they are trying to tell her she needs to pay 300$ to unlock it, it sounds like a scam anyhow how can she unlock it, her browser wont work

[@PC_Monkey]

@@jflame01 Yes, thats is 100% a scam :(:( Is the computer locked so she cant get to Windows or is the computer working but she just cant use a browser?

[@joannekokkinidis4614]

Wahoo finally it’s working. I hope. Thanks so much. You are 😎

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@jonandjesskennedy2287]

Thanks for doing this video! Does this keep drivers and Lenovo's preloaded apps, or do you have to reinstall them afterwards?

[@PC_Monkey]

Most likely, you will have to reinstall :)

[@Abillah1]

Hey... I'm having problems so with a quick search, I came across your KZbin videos. Love your videos. Unfortunately, I still have no luck with my issue and will appreciate your help. I have a Lenovo Ideapad L340 laptop. I have randomly lost access to windows (I get the bluescreen error, stating missing files). I followed some of your videos and managed to get into Bios. I can also get into the Blue screen with the reset, troubleshooting and other options. All the options seem to fail. I also went on the Lenovo website and created the recovery boot up thing on USB storage, however, I can't get the laptop to boot from the USB. I tried going on the automatic repair screen and tried recovery by selecting EFI USB as well as the internal storage, HDD recovery and also by selecting My USB Storage but it just boots back into the error screen. Do you know any other way I can restore my laptop? My drives are showing up fine in the BIOS screen...

[@PC_Monkey]

Do you have access to a diagnostic scan as seen here? kzbin.info/www/bejne/h2G4oomMmLCog5o

[@Abillah1]

@@PC_Monkey Thanks for your kind reply. I managed to get Windows installed by using your method on USB Storage. I left it at that as it was time to go to work but will see how I get on with getting the Lenovo stuff back during the weekend.

[@PC_Monkey]

@@Abillah1 Glad your all set :) Always here if needed !!

[@Abillah1]

@@PC_Monkey Yeah. Had to rebuild my Plex media server but better than losing my laptop

[@Breyzipp]

Great video! So well explained, you rock!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@tigreonice2339]

@PC Monkey Hello. I have a Lenovo z400. It came with win8 and today has win8.1because an update. I still do not leave the pc as factory...and I want it (junk files, maybevirus,etc). Do you know if I do it ... the windows activation key (different from the serial installation) or product id remains and will everything work fine? He currently has a pirate office ... I don't know if he killed the original one in the hidden partition? I remember using kms or kmspico something like that ... I want to reestablish the factory and that everything works fine. Another thing: My pc is slow but I can gonin windows wothoutproblem... should you restore with the Lenovo onekey or better go to the menu in windows and put the factory reset? Which one will be more likely to be successful and not fail? Thanks

[@jennifermendoza9343]

Thank you!! You seriously saved me! I was about to quit until I found your video!

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@LL-ly1jr]

Same!! I am so infuriated with Microsoft!! All thanks to PC Monkey!!!

[@cyndis665]

Very much appreciated. Thoroughly done. In layman's terms worked for me.

[@PC_Monkey]

Great to hear !! Always here to help :):)

[@gingernightmare9152]

This looks great! I need to reinstall my Windows and do it right this time.

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@johnalm9238]

I have question , satellite p75-a7200 laptop has two bays , drive is in bay 1 , but shows up as if it's in bay 2 and it,ll boot into windows , can hear fan & DVD sound like normally do ,but shortly afterwards laptop will shut down / reboot , I can hear little click type sound from beneath keyboard, changing bios setting from UEFI to CSM still does same thing , i.m leaning towards ether bios or M/B problems, thanks John also changing boot style causes no O.S detected until you change back to UEFI in bios

[@PC_Monkey]

Using the steps seen here; kzbin.info/www/bejne/hKLRaWCgf6uraLs can you find an error that matches the time the computer shuts down?

[@SarahsAtticOfTreasures]

My laptop appears to be downloading WINDOWS 10 . Praying hard that it works. I have been working on this for 9 days. This is the farthest I have gotten.

[@PC_Monkey]

Good luck !! Let me know how it goes :)

[@nasheralgahim6360]

@PC Monkey I am having trouble resetting to factory my m700. It has one of my passwords on it and I can't remember to save my life..lol it is a little desktop

[@darcicoleauthor]

What’s the difference between “local” and “cloud”? We don’t have a usb handy, just wondering if we need to make a recovery drive before doing the full factory reset. (Full details: my browsers are suddenly saying they’re “managed by your organization” except I’m not part of any organization and this is my personal PC. I’ve tried uninstalling Chrome, deleting everything connected to it, resetting passwords, etc. and it’s still saying that. And we just noticed it says the same thing on MS Edge. Hoping a full reset will get rid of whatever is doing it 😢)

[@PC_Monkey]

If your computer is turning on and working normally, you should be able to factory reset without creating a recovery drive. If your computer is not turning on and working normally, what is the issue?

[@jamesdelornhowlandjr.6516]

I reset to factory reset but, I want to keep my apps. How can I do that?

[@brianodonnell358]

Hi I have Adobe on my laptop as well as my Desktop PC. The thing is the memory on my laptop is full. I cannot add any more programs onto my laptop. Can you please advise. I followed your video to see if this would help free up space on the laptop. While doing a hard reset to factory settings my Lenovo idea pad S130/14/GM. Does not have enough free space to do this. Can you please advise?? Many thanks for this video also.

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey. However, you will want to take care to not delete any software or DATA you wish to keep. You should back that up before reinstalling.

[@LexusAmour]

Any advice if you keep getting an error every time you try to factory reset? It keeps telling me I don’t have enough space. I keep deleting things but I still don’t have enough

[@PC_Monkey]

If you need to free up more space, try deleting data as seen here; kzbin.info/www/bejne/eqWYkHqOpNmHo6c. If that still fails to work and the reset still wont complete, try reinstalling Windows 10 instead as seen at the end of the video.

[@arbitrarilyentertainment8553]

Hey, when I select the custom advanced mode (for the second part of the video) No partitions show up. What causes this? Every once in awhile they do show up but when I used your method an error occurred during installation

[@PC_Monkey]

Was your Lenovo computer working well before this attempted install? / Why are you installing Windows this way?

[@arbitrarilyentertainment8553]

@@PC_Monkey My computer worked perfectly fine but right before needing do this, my computer randomly restarted over and over again until now every time I turn in my PC it brings me to windows boot manger. The reason I am doing this with my PC is Becuase I can’t get in my PC anymore. It only brings me to windows boot manager.

[@tanyaoconnor6276]

The f9,10,11 arent working like theyve been disabled...and the 1st way of doing it didnt work as those settings arent showing 🤔

[@honeyrosequisto1894]

Hi, my laptop is lenovo thinkpad x200 windows 10, it has pen support but later on i discover that it say "no pen and touch available for this display" do you think by resetting my laptop it will get back my pen support. I already did othet tutorial by fixing missing drivers but it wont work. I try to restore my system but it doenst help me. I like to draw thats why i am frustrated that pen support is no longer available to my laptop even though it had that pen support.😔😔. My laptop update in the past months i think thats the cause of missing driver

[@mirzaaa2033]

If i choose just remove my files at 4:34, do i have to connect to internet?

[@PC_Monkey]

You dont need internet to reset your computer :)

[@rachaelbell6778]

Hello! I’m really stuck with my Lenovo. Have tried a few of your videos but it’s not coming up with the options needed. It turned itself off and now when turning on it comes up with blue keyboard layout screen. Then once selected, it only has “advanced troubleshooting” or “turn off” there is no reset option and all of the options in advanced troubleshooting come up with errors. So I wonder if I need to try and fix it via cmd prompt? Although I have tried typing a few things in (which means nothing to me!) after searching on Google but to no avail! PLEASE HELP!!! Thanks so much in advance.

[@PC_Monkey]

The options come up with errors? Like the testing finds errors with different things?

[@rachaelbell6778]

@@PC_Monkey thank you so much for your response. After trying all other options in BIOS, cmd prompt etc I managed to sort it with the install media USB. Thanks so much for your very helpful videos :-)

[@PC_Monkey]

@@rachaelbell6778 Glad your all set :) Always here if needed !!

[@antonioarturo7657]

It sounds like you may be able to help me. I have a Lenovo that asks for a Bitlocker key that I don't have and I am not likely to get. It also does not give you the option to "skip this drive" like some videos show when you Esc from the Bitlocker prompt. Can I do a reset to get rid of this, or is there anything else that can be done?

[@eversunnyguy]

Thanks for the video. I have a question. I upgraded by Lenovo Thinkpad X1 from Win10 to Windows 11. and later on 'reset' windows to go back to windows 10. ....Now it doesn't give option to go back to Windows 10. I really want to go back to Windows 10 using LENOVO FACTOR image. I doubt if windows 11 overwrote the windows 10 when I upgraded to windows 11. How can i check if my Lenovo factor image with windows 10 is still intact ? Thanks

[@claudette_starbucks]

Hi! I have a Lenovo Yoga laptop, I’m having issues with wireless connection I tried uninstalling the Intel (R) wireless ac 9560 driver but ended deleting. It doesn’t pop anymore when I click on “ Scan for hardware changes”. Please help! Thanks 🙏

[@godana]

How do I get to the video description on my mobile phone? You referred us to look to it but not available.

[@PC_Monkey]

Im not sure what phone you have or what operating system its using so I cant help you. What video link are you looking for?

[@AbeM-y8t]

Will the backend option work on an ideacentre model? I was able to pull up a startup device menu using F12 but all options in it take me back to BIOS. No options for factory reset. I first tried F9 thru F12 before reaching this menu. Shall I try other function keys to find the reset option? Thanks! =)

[@PC_Monkey]

1. Your computer may not have these options. Does yours have a NOVA button or a pin-hole reset? 2. Does your computer load up to Windows so you can reset from there? If not, what is happening when you try to start your computer?

[@AbeM-y8t]

@@PC_Monkey No NOVA button or pinhole. This is your second video I watch after recommendation from first where I replied regarding the 1962 no OS found error my Lenovo ideacentre pc encountered. Nothing with BIOS has worked as settings there were all set. I was trying to reach the auto repair feature using one of your videos to no avail. I'm either down to HDD issues which I'm reluctant to deal with as I hear no sounds from it that indicate issues. Or, a bootable image install of OS. Your videos have been helpful as I try to ultimately pinpoint issue before fixing. Thanks! =).

[@igorteller1516]

Hi I wanted to find out if my windows is already installed on the motherboard and is original from the store do I have an option to install windows on another drive or will it just give me the option to install on the first drive we bought on the laptop, My goal is to add an Ardisk with a smaller capacity and have the original Windows in it , I have no experience with genuine Windows already installed on a motherboard and what are my restrictions tnx ☺️

[@PC_Monkey]

Windows cannot be installed onto a motherboard. An operating system is installed to the Hard Drive. Are you asking how to install Windows 10 or are you asking how to install a new HDD?

[@igorteller1516]

@@PC_Monkey My windows is installed on the board though it is ‏sold from the store along with Windows supposedly I can not install it on another computer I also do not have a code it means I can not even install it on another computer if you understand me?, "Each Windows license links to the hardware its first installed on, specifically, the motherboard. Only the retail license is transferable between motherboards" this I copy from Google for you for better understanding.

[@PC_Monkey]

@@igorteller1516 Not sure if I fully understand. What are you wanting to do plainly? Are you looking to install Windows 10 onto your Lenovo computer? If so, you can see how to do that here in this video starting at 9:10. You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you prefer to purchase it, make sure you get Install Media and not Recovery Media. You can see a example here: amzn.to/36BobAH. Any issues with that process, let me know :)

[@lindamestrow462]

Hi. I have to reformat my computer which was windows 7. I want to clear the computer and put windows 10 into it. How do I do that and where can I get one. Thanks

[@PC_Monkey]

You can see how to install Win10 onto a Lenovo computer here; kzbin.info/www/bejne/jaaTlGuth5p_qs0. You can create your own Install Media for free as seen here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you prefer to purchase it, make sure you get Install Media and not Recovery Media. You can see a example here: amzn.to/3u97PHN

[@lindamestrow462]

Thank you so much

[@PC_Monkey]

@@lindamestrow462 Your welcome !! Happy to help :)

[@joeaguirre3069]

Great video. I have a problem because I'm doing a factory restore. it hangs at 60% and will not do anything after that? Any suggestion?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) How To Install Windows 10: kzbin.info/www/bejne/mqnQe4KPjdCbhrc How To Install Windows 11: kzbin.info/www/bejne/hIi9gpKjmK2WntE

[@floydleyba33]

Jaime, Still having boot-up probs. with my Lenovo Ideapad Slim 1-14AST-05, Model Name 81VS S/N R90ZNDKL..Yesterday I was getting hung up at the automatic repair because I did not have the correct Password. I did a power start F2, the reinstall the admin Password and the User Password. Strangely for the Admin Password it would not allow me to enter Caps or special character by buzzing me an error sound. Today I am able to get to the desktop sign-on graphic screen. WHen I hit enter to enter my PIN number it tells me "Something happened and your PIN is not available. Check to set up your PIN again" WHen I select that option it showed Floyd Leyba....just a moment and then it says "search for an app. You need an app for this task..." It returned back to the desktop graphic log in screen with the Time and date......Any suggestions...I would certainly pay for assistance

[@PC_Monkey]

Have you tried a reset using the startup recovery options here?

[@paulinoluna6115]

Hi! I'm having a problem with my Lenovo IdeaPad 3 15IIL05 I had problems with the mouse pad, it stopped working. I tried everything, and when I tried to reset my lap top to a factory reste, it won't, it'll still save the changes made to the computer and I don't want that... What can I do?

[@PC_Monkey]

What happens exactly when you try to reset the computer? Have you also made sure all updates are processed as seen here? kzbin.info/www/bejne/enXZY5qAec-Zha8 Also, does the mousepad feel fine or does it feel like something is physically wrong with it?

[@goprodotdrummer]

hello my lenovo ideapad L340 gaming laptop stuck reseting at 64% and not completing reset, i waited almost 10hr+ it didnt worked out . what to do now??

[@PC_Monkey]

1. Was your computer working well before this attempted reset? If not, what was happening? 2. If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.

[@goprodotdrummer]

@@PC_Monkey yeah laptop was working well before it . I watched your videos and installed new windows and automatically activated windows…!! Thank you for your reply 👍👍

[@PC_Monkey]

@@goprodotdrummer Glad your all set :) Always here if needed !!

[@nataliascipio6886]

Hey how to fix the PC if it cut off while resetting as you mention in timestamp 3:49

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@allison3228]

I don't even know what I did but I did something and it worked 😋 I just pressed the power button and f12 aggressively and it worked lol

[@PC_Monkey]

Glad your all set :) Always here if needed !!

[@imranqureshi78]

Hi. Thanks for this video. I'm hitting f11 key but my laptop doesn't goto automatic repair. I tried hitting f9 and f10 key as well. Only with f11 key I hear beep but automatic repair still not showing. Can you help on this please?

[@PC_Monkey]

1. Have you tried all the function keys? Some Lenovo models use different ones. 2. What is happening when you try to start your computer? Does it not successfully load to the desktop?

[@imranqureshi78]

@@PC_Monkey yes I have tried all keys but none of them taking me to automatic repair. So basically when I switch on the laptop it continuously says resetting and then screen goes black and after 5 second turns back on showing lenovo and then goes back to balnk as well. Kept doing it since yesterday.

[@PC_Monkey]

@@imranqureshi78 So your not able to access BIOS at all? In that case, try performing a manual BIOS reset as seen here; kzbin.info/www/bejne/bWesY3iZbrBqotk Also, is the computer overheating at all?

[@DsHands2Serve]

Thanks for You Help

[@PC_Monkey]

Your welcome !! Happy to help :)

[@josephpenderjr8990]

I have a Toshiba satellite L505 series laptop with a black screen. I have tried most of your steps except changing the cmos battery. I didn't see it on top of the motherboard. I saw something wrapped in black tape but wasn't sure what I was looking at. Any suggestions

[@PC_Monkey]

If the screen is black, what are the signs the computer is on? Lights? Sounds? Fan? If it was the same size as a CMOS battery then most likely it was one. You would just unplug it for a minute and plug it back to try the BIOS reset

[@urbinlv]

Hi there, I don’t see another option in my case that reinstall a fresh copy in my Yoga1 , It keep showing me the bios screen and I did what you said in the other video but my laptop don’t go to the main screen so I’ll have to erase everything.

[@PC_Monkey]

Have you tried creating a Install Media USB and using that to install Windows 10 new?

[@urbinlv]

@@PC_Monkey yes i did but did not work, some one fixed it for me.

[@PC_Monkey]

@@urbinlv Glad your all set :)

[@susanestrada5229]

Good morning. I hope you can help me. I am a full-time college student pursuing a degree in Accounting and I use my TP 490s daily. I do not know what happened or why it happened, but this morning, my PrtSc button stopped working independently. One Google site says to combine it with the Window Logo key ... others say to use the F mode key... yet others say to use a combination of keys + the PrtSc button. I am very busy multitasking between using my laptop, tablet, and phone to complete many assignments weekly ... I do not want to add additional steps to perform the same task I was doing with one button. Up until yesterday, I only used one button (PrtSc) and I would like to keep it this way. Would you happen to know what may have caused this? I called customer service and was told it could have been an update, but my update history shows the last windows update was performed at the end of April. Can you please help me fix this?

[@PC_Monkey]

Yes, most likely that was due to an update. Operational Update. Very hard to track something like that down to a specific update or a specific part of an update and then to reverse the update. Updates usually provide more benefit than they take away. Sry :(

[@Paulsl-t8v]

Is there a way to login in or reset your Lenovo pc turning it off learning the WI-FI disable toggle turned by any chance?

[@tomh8782]

Will this be the same/ similar process for a Lenovo V14 laptop with Windows 10 or windows 11 installed as I setup my Lenovo v14 laptop by making a new Microsoft account/ email which us completely new/ got it new for the 1st/ first time ever. Thank you, Tom.

[@PC_Monkey]

Yes :)

[@christanyablackman1637]

Hi I’m trying to reach the part where I can actually diagnose my PC. My laptop is stuck in boot loop right now and nothing is working so I found this video beneficial but I’m not able to figure out what my key is to get to the diagnosis area. I’ve tried F1 F2 F3 F9 F10 F11 F12. And none of them are working and I don’t have a button anywhere on the laptop so I’m not sure what else to try

[@PC_Monkey]

Assuming you have a Lenovo computer, most of them do not come with built in diagnostic software. Are you able to find any Repair or Recover options in your BIOS? If not, can you try the steps seen here? kzbin.info/www/bejne/aF66daGqiZJogpo

[@Troy1g]

Hello, Trying the through the backend I have tried all the suggested function keys, no go, when I turn on the Lenovo its is stuck In a cycling loop going on and off saying windows is at 64 percent, then turns off at starts again. I have tried tapping f1 through f12, upon power up, what can I do from here? Thanks for help, Troy

[@PC_Monkey]

Sounds like your Lenovo computer is in a 'Boot Loop' situation. Have you tried the steps seen here first? kzbin.info/www/bejne/nWm6nKyOZcmUpJI

[@khaliddigida3080]

Hello thanks for thee videos I've been dealing with an issue towards my lenovo thinkpad t450s windows 10 seems to have some problems such that i can't install anything and sometimes if I'm doing something it just shut down the app please help!

[@PC_Monkey]

What happens when you try to install things? How are you not able to?

[@rudythomas5509]

Thanks for your guidance, but when resetting my Lenovo yoga I get to reset blue screen, , I get to selections, continue, use a device, troubleshoot, or turn off yr pc. I hit troubleshoot, I get to reset this PC or advanced options, in select reset this PC, I'm at keep my files or remove everything, I hit remove everything, now I'm at cloud download or local reinstall, i hit local reinstall and it brings me right back to continue, use a device, troubleshoot, or turn off yr pc. And it just keeps bringing me back here after hitting troubleshoot, reset this PC, remove everything, then local reinstall, back to continue, use a device, troubleshoot, or turn off yr pc.

[@eddiekuiken3422]

Hi Jamie I have an HP Pavillion Slimline Model S5-1210T it's from 2012. Last 2 Microsoft Updates ,crashed my PC. Was able to fix using WINDOWS reset. This time the 3rd MICROSOFT update crashed and I can't fix it. Was able to do a factory reset, but it crashed again. Tried a Windows repair disc ,nothing works. Can't get into BIOS or CSMOS. Tried all reboots nothing works. Screen is stuck on black start up, where it says press ESC key for startup menu. Has some other info about processor type,speed,cache,memory size,channel A,B, and BIOS revision date. On the last fix I tried with the repair disc,it said THE HP recovery. Drive is missing, and now I can't get any BIOS or CSMOS repairs to work. Also the CAPLOCK light will not go off. It was a good PC till the last 3 widows updates. Do you think you could help? HP only wants to sell me a new PC . Thanks for any help and I would be happy to pay or donate. Thanks again Eddie

[@solomonakhgar8414]

Hi, Thank you for your great video on how to reset . My chrom lenovo labtop is from school and i need to by pass where it says your device is locked. I have already wiped out the old chrom by clicking esc and circle arrow button, and turn on the new operating . but can't bypass the organization part. please, if you know tell me how to factory reset

[@PC_Monkey]

If you still cant bypass that part even after a new install of the operating system, then you would have to contact the school, and have them release it on their end

[@nicholasbanda1515]

hey its Nicholas again. thanks for the referral to the keyboard video. i have one more question, i just reinstalled my windows and i am experiencing a problem where my apps- or the windows drive in general are too slow. is that normal once youve restarted. initially it starts with the windows taking a very loong time to restart, then when i use any app, it is unresponsive every few minutes. what can i do?

[@PC_Monkey]

Usually, after a new install, the computer is trying to process all the updates at the same time as running your computer. It can slow things down. Try manually running them all quicker as seen here; kzbin.info/www/bejne/enXZY5qAec-Zha8

[@nicholasbanda1515]

Hey, thank you,

[@PC_Monkey]

@@nicholasbanda1515 Your welcome !! Happy to help :)

[@oshantubavai6325]

Hello sir🙂 I try to do factory reset but my laptop got stuck up. I initially press the novo button and then I chose system recovery,after that it says please wait and I waited but unfortunately it appears to be blank screen. Please can you help me? My Lenovo laptop info: Lenovo v145-15AST Model name:81MT

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :)

[@katlegomoreanare5153]

Hello sir I have tried to factory reset but my laptop keeps on saying changes were not made there was a problem

[@HisGrace53]

Hello, my PC I think is doing the loop however, I get a different message screen. The screen gives me two options to tab to. " Boot Menu & App Menu. Under Boot Menu my options to choose are 1) Windows Boot Manager or 2) ATA HDD : ST1000LM035 - 1RK172 When I tabe to App Menu I have 1 option and that is Setup. My date & time is correct. I switch from UEFI to legacy, saved and exited. Still stuck. I can't get to the battery without unscrewing the bottom. Is there anything else ai can try before I unscrew the bottom. I was wanting/hoping a hard reset would do it but I don't know where to do the hard reset.

[@PC_Monkey]

1. Are you able to find any Recovery or Repair options in BIOS? Or, are you able to access the startup recovery options by pressing one of your function keys at startup and resetting that way? 2. If changing the settings in BIOS didnt help your situation or you cannot manage to change them, move on to try the reinstall of Windows as seen here; kzbin.info/www/bejne/jaaTlGuth5p_qs0. You can create your own Install Media for free as seen here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey. If that does not work, it is because your Hard Drive is bad and needs to be replaced as shown here; kzbin.info/www/bejne/qn_TZn6YpJ6ofsk.

[@HisGrace53]

@@PC_Monkey let me check again

[@HisGrace53]

@@PC_Monkey one thing I did forget to mention is that I did not realize I should not use my laptop around blankets so I don't know if that's part of my problem. But under configuration I have a sub menu under boot I have a sub menu and of course under security I have a sub menu

[@PC_Monkey]

@@HisGrace53 If changing the settings in BIOS didnt help your situation or you cannot manage to change them, move on to try the reinstall of Windows as seen here; kzbin.info/www/bejne/jaaTlGuth5p_qs0. You can create your own Install Media for free as seen here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey. If that does not work, it is because your Hard Drive is bad and needs to be replaced as shown here; kzbin.info/www/bejne/qn_TZn6YpJ6ofsk.

[@vimraj6787]

Thank you! Good stuff!

[@PC_Monkey]

Thanks !! Glad this video was helpful :):)

[@Mary485]

I am having trouble getting my Lenovo ideapad 110-15ISK to restart after changing battery. It wasn't charging and I left it alone until this . When I turned my laptop on I did the steps in the other video on changing the battery. I checked for updates and after the update things went downhill from there. I did all the steps in the other video where I held the power button down for a minute and remove the hard drive I turned my laptop on and I get the Lenovo screen and than one of two things happen. First it turns on and off in a matter of seconds 2nd I get the Lenovo screen with the wheel turning and it will say prepairing automatic repair and than shut off in the middle of it's work. I don't know what else to do and I dont want to make matters worse. Any suggestions? Thank you in advance for your help.

[@PC_Monkey]

1. Your commenting on a video showing a Lenovo factory reset. Are you trying to reset your computer? 2. Sounds like your Lenovo is having trouble booting up. Can you try the steps seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@chrismudalige4795]

Thanks for the video.

[@PC_Monkey]

Your welcome !! Happy to help :)

[@variantrealtors895]

Hello. Ive been struggling with reset your videos are helpful but i still havent been able to access windows. Once i power on the laptop and use f9,f11 or f12 it takes me to troubleshooting and since i do not want to loose my personal files i take the first option but hen it takes me back to a black screen which indicates that its scanning and repairing drive. is there any way i can move on from here ? or do i have to chose the option that will make me loose my personal files? I will really appreciate your help on this one

[@jewelpasion51]

Hi. We got the same issue and everything that you said happened to your laptop is happening to mine. We're you able to solve its issue? Hoping you could share how you handled it. Feeling hopeless here. TIA.

[@bentitan5357]

My lenovo L540 thinkpad is still operational but has a lot of problems. Like lot of keys are not functional,slow wifi, slow performance etc...so, is factory reset the best option or is there a better option?

[@PC_Monkey]

A factory reset will help if the operating system having errors is the cause of part or all of those issues. Slow wifi and slow performance should be helped by that I would guess. If the keys are still not working after the reset, refer to this video; kzbin.info/www/bejne/raLVlJucpcl9ldk

[@umidk-zo4pr]

Hello I have a question can this Hiren CD boot factory reset my Lenovo computer I put in the CD and didn't know what to do from there please help

[@PC_Monkey]

I dont understand your comment. Your trying to reset the computer using a reset CD and are having issues? Can you simply factory reset as seen here?

[@umidk-zo4pr]

@@PC_Monkey yes I was trying to factory reset also

[@mamaschili]

I have a ? I have a desktop Lenovo 10117 I checked the cmos battery. It didn’t help. What I noticed it gives the error 1962. And it trying to boot up and nothing. I have it open and I keep hearing a clicking sound from the dvd - Rw not the hard drive.

[@PC_Monkey]

For that error, have you tried the steps seen here? kzbin.info/www/bejne/aF66daGqiZJogpo

[@marsildakola9512]

Thank you for your videos! I have a question regarding hard drive, is there a possibility to retrieve any data from Lenovo laptop if the hard drive is dead? I really appreciate your time

[@PC_Monkey]

If the drive is bad, usually not :( You can try hooking it up to another working computer and see if you can access the data that way. If not, try bringing it to a repair shop. Sometimes we can get data off 'bad' drives :)

[@marsildakola9512]

Thank you so much!

[@PC_Monkey]

@@marsildakola9512 Happy to help :) Always here if needed !!

[@lynettelynette5264]

Hi Thank you for your guidance. I have an ACER Aspire 3. I was working on it yesterday snd it’s died. No help received from Acer. I followed your F2 tutorial but have not been able to move on from ‘No bootable device’ can you help please

[@PC_Monkey]

If you have already tried to change the settings in BIOS as shown in the previous video and that hasnt worked. You would then try this factory reset. If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video. If that fails as well, your most likely looking at a hard drive issue. Replace it and install Windows to the new one :)

[@ThePistolPete]

Hey, I know this video is already a year old but I'll try my shot here. I've bought a Lenovo legion 5 laptop that had windows 11 and I installed windows 10 just by preference, however after it installed all of the apps that came already with the laptop (Lenovo apps included), settings and even the legion wallpaper disappeared and I even tried resetting the laptop again and moved it into windows 11 but all of what I mentioned above is still missing, is there any solution for this? Thank you for providing such excellent help with your videos!

[@PC_Monkey]

Yes, when you install a new operating system, all the added stuff like that is removed. No, once you removed it, you cant get it back :(

[@joynunez8916]

Hi. I have watched your previous video. When you try to repair the laptop in the BIOS. When I change it from UEFI to Legacy. My laptop is still not working. Automatic repair couldn't repair your PC is what in the screen

[@PC_Monkey]

If changing the settings in BIOS didnt help your situation or you cannot manage to change them, move on to try the reinstall of Windows as seen here; kzbin.info/www/bejne/jaaTlGuth5p_qs0. You can create your own Install Media for free as seen here; kzbin.info/www/bejne/nZC4mZx-iMiUias. If you cannot create your own Install Media USB, you can purchase it online.

[@joynunez8916]

@@PC_Monkey if I will reinstall windows will it affect the files in my laptop. I'm scared that it will be lost

[@PC_Monkey]

@@joynunez8916 Yes. Reinstalling as seen in my video erases your DATA. If you wish to save the DATA, do not delete the partitions containing the DATA instead of deleting them as I do in the video. This assumes that the hard drive is good too. If its bad and the install fails, then your DATA is lost anyway

[@xenatunasardines3065]

Hi! I want to factory reset my laptop just to clean all the clutter that I have accumulated with the years. I have passed all the important info onto a USB drive. Would resetting it this way work for my case? I want to keep my OS; just want to clean all the apps and documents in it and then add back all the important stuff I put in the USB drive

[@PC_Monkey]

Yes, sounds like this is the procedure you would want to do :)

[@rebeccajonah8268]

I use a Lenovo Thinkpad l440 and i have tried the 3 function keys ( F9, F11, F12) but they do not take me to the reset mode. F11 & F12 takes me to Boot Menu F1 - Bios Setup. How do i reset in this scenario?

[@PC_Monkey]

Can you find any reset options in the Boot Menu? If not, can you reset from inside Windows? If Windows is not loading, what is happening when you try to turn the computer on? Can you run the Lenovo diagnostic scan as seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@Sujal_Humagain]

Sir I need your help very much. I have a Samsung series 5 notebook NP530U3B. I am having problems with booting. I cant find why isn’t it working. It dectes the harddisk in bios but does not start it gets stucked at my loading screen. Plzzz help sir I will mail you the video related with my laptop if you need the video. The problem is it gets stucked at the very first screen showing Samsung logo and doesn’t go any forward. I think I am having problems with my harddisk.

[@PC_Monkey]

I answered your other comment. Please do not spam multiple same comments. Ill reply to the one I answered to.

[@Sujal_Humagain]

@@PC_Monkey ok sir

[@Bwarned89]

I have a newer Lenovo ThinkPad. Its still registered to my old company(went out of business during covid) how can I factory reset that without the admin passwords?

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) See how to create free Win10 Install Media here; kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y. See how to create free Win11 Install Media here; kzbin.info/www/bejne/jXrbdYyId7uVo80 See how to install Windows 11 here: kzbin.info/www/bejne/hIi9gpKjmK2WntE You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.

[@riverlee941]

I really hope you’ll reply I’m having a problem with the same laptop I purchase for my father and the mouse is not working I can’t opposite click I can’t drag an application and I don’t know how to fix it should I factory restore it thank you

[@riverlee941]

I also subscribed nice to meet you

[@PC_Monkey]

The computer works well otherwise?

[@riverlee941]

@@PC_Monkey yes it’s working great but the trackpad won’t let me opposite click it won’t let me drag anything, and I don’t know what to do with this thing please help hon

[@jazzepink]

I have a lenovo yoga c940 and "setup confirmation boot failed" showed up but the screen I see when I press f2 is different from your video

[@PC_Monkey]

1. How is it different? What do you see? 2. Are you able to try the steps seen here? kzbin.info/www/bejne/pX2Ug2SKrJWdidE

[@floydleyba33]

Jaime, one other thing I forgot to mention. I did use F2 bios th chang the Boot mode from UEFI to Legacy, per another of your TS videos

[@CaptainOneEye]

So, first day my keyboard starts entering the wrong characters when I type, second day the wifi stops working while it does work still on my other devices. Then today the whole computer turns off after a while. I even had a blue screen. The computer only starts when I press the keyboard and when I press it while its on it turns off. It might be a software issue but it seems like the whole laptop is breaking down. Nonetheless, what is your advice? Would a factory reset have chance of fixibg this?

[@royaljoeba]

Was trying to download a program for school work. Saw later my Lenovo laptop has opened an "Administrator:C:\WINDOWS\system32\cmd.exe" I don't know what to do. Any help?

[@jamesfranklin5073]

Hello, my computer jumps right into preparing auto repair and then the screen turns black. I tried your boot loop video first and that did not work. I cannot find the correct function key for this video. Any ideas?

[@PC_Monkey]

What brand and model computer do you have? Have you tried the other Function Keys? If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@menace4556]

Please i realy need help i have a idea pad 3 and I'm stuck on a boot menu i can't do any thing its so frustrating

[@PC_Monkey]

For that issue on a Lenovo computer, refer to this video first; kzbin.info/www/bejne/nWm6nKyOZcmUpJI

[@jefftage]

I have a Lenovo Ideacentre y900 but i cant reset it normally because of the mouse and the keyboard is shorting down then its starting the windows 10 home up, but the mouse and keyboard is on in the windows starting so what can i do?

[@PC_Monkey]

I dont understand; 'the mouse and keyboard is shorting down'. What is happening exactly? The computer turns on and works fine except for the mouse and keyboard?

[@jefftage]

Try to install the newest windows update vision 22H2 for my window 10 but the update failed so the mouse and keyboard doesnt works.. But i can use my Mouse and Keyboard if my pc is short down my pc an turn It on again a pressing for example f2, f12 ther is they working fine

[@PC_Monkey]

@@jefftage Sounds like you need to un-install the last update. Are you able to find that option in BIOS when starting the computer? What operating system did your computer have originally? Windows 10?

[@kgs0n1c]

I have an issue where last night, everything was perfectly fine and I was on Chrome, Today I wake up and log into my Lenovo laptop and I find that my downloads (including my games and some of my game data), pictures and captures are gone. I go back into Chrome and I'm signed out and my bookmarks are gone as well. After I re-downloaded some of my stuff again, I restarted my computer to see what would happen and sure enough, my downloads and stuff are gone once again. It's like my computer did a whole reset or something by itself and I'm completely lost as to how this even happened or how to fix this issue. Do you have an explanation for this?

[@cindywilliams9156]

I get to remove everything option then it briefly shows something about cloud and immediately gives me this page. I get, "there was a problem resetting your PC. No changes were made. " only option cancel it didn't give me a chance to see the page about cloud and couldn't read the other option. Please help

[@PC_Monkey]

Remember to check the FAQ's on my videos! It could save you time getting an answer to common questions :) If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :)

[@DanTheMan1992full]

Hello, my lenovo ideapad 330 has had a hard rive failure and attempts endlessly to prepare for automatic repair without ever properly starting up. I am trying to do a full reinstall from an HDD connected via USB but when I go into the boot options and chose to boot from the external hard drive, it still attempts to do an automatic repair which I didnt think it would. Any help on how to get past this would be appreciated. Thank you

[@PC_Monkey]

If the HDD has failed then it should be replaced. You cant install an OS to a bad HDD. I would try to replace the HDD and then install Windows as seen here; kzbin.info/www/bejne/omSkh3qii7yIqas

[@carlitob7179]

Hey do you know anything about the situation when the legion lenova startts all good but then stucked on a black screen with a cursor?

[@PC_Monkey]

Try the steps seen here first; kzbin.info/www/bejne/mnqVqaaQbaySZ6s

[@Redneckchameleon]

My wife and I buy storage lockers. In a locker was a practically new ideapad 3 but it’s slow as hell and we can’t get past the administrators credentials who owned the locker. Can you help?

[@PC_Monkey]

Does this help? kzbin.info/www/bejne/i4mZqXhsr7h5adk

[@Redneckchameleon]

@@PC_Monkey I think this may work my friend. We appreciate your speedy response and very helpful video. Thank you sincerely.

[@PC_Monkey]

@@Redneckchameleon Good luck !! Let me know how it goes :)

[@kennethpepu1093]

Good day, my laptop is stuck on the boot menu screen. I tried changing the boot settings back and forth. It only shows the Lenovo sign when I power it up but it doesn't even start loading at startup and goes back to the boot menu. As soon as I turn it on, the Lenovo sign appears and immediately the firn stops spinning and it takes me back to the boot menu. Can you help please

[@PC_Monkey]

1. Are you able to find any Recovery or Repair options in BIOS? 2. Are you able to try the steps seen here? kzbin.info/www/bejne/aF66daGqiZJogpo

[@imnotcreative3881]

Hi you think you can help me with my pc or have you made a video about this because my pc keeps on turning off at 30-40% its a windows 10 HP Notebook i mainly wanna know since it turns off during my online classes

[@PC_Monkey]

For a computer that restarts during use, refer to this video; kzbin.info/www/bejne/hKLRaWCgf6uraLs

[@imnotcreative3881]

@@PC_Monkey thanks

[@edelrosario5105]

Hi there! I'd like to seek your advice on my factory reset issue. I just bought a second hand ThinkPad X1 Carbon 6th generation laptop and I tried resetting it to factory setting. In resetting, I chose local reinstall of windows. Then it went to "Resetting PC (up to 100%)" , then it asked me to confirm clearing the TPM - Trusted Platform Module by pressing F9. I hit F9 and it went to a screen with the Lenovo logo at the middle and the message "To interrupt normal startup, press Enter." I knew that factory reset could take several hours, but it's been almost 7 hours and my laptop screen hasn't changed. I'd be very grateful if you could share advice on how to proceed from here. Thank you in advance!

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

[@edelrosario5105]

@@PC_Monkey Man, you're godsend! thank you so much, I got it fixed following your solution! i can sleep now!

[@PC_Monkey]

@@edelrosario5105 Great to hear !! Always here to help :):)

[@luislardizabal3591]

Hi, i wanted to see if you could assist me. I need to either factory reset or reinstall operating system on a lenovo 300e. I tried developer mode but it is disabled.

[@PC_Monkey]

If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; kzbin.info/www/bejne/nZC4mZx-iMiUias

[@emmycallaghan30]

Hi there I have a Lenovo IdeaPad 320. Ages it’s been very very slow I’ve done an update and now when you sign in it just has a blank screen it will not do anything the whole thing has been a joke since day one I want to factory reset it and see if it’s something I did when setting up how can I do that when I can’t login

[@PC_Monkey]

If the factory reset wont work, you may have to install Windows new as seen in the last portion of this video.

[@27.margovio93]

Damn thanks for this tutorials man, appreciate it!

[@PC_Monkey]

Happy to help :) Always here if needed !!

[@dedoxedcaliber8440]

Ok so i am stuck on the “choose an option” any solutions?

[@alwinvillero9505]

@@dedoxedcaliber8440 you mean your pc froze

[@dedoxedcaliber8440]

@@alwinvillero9505 u know wut forget it.

[@alwinvillero9505]

@@dedoxedcaliber8440 lmao i bet just unplugged it