How To Fix 5th Gen Ford Explorer GLOVE BOX Door: DOOR HINGE PINS INCORRECTLY INSTALLED BY FORD

Links Below: How to fix Ford '11-'19 Ford Explorer Glove Box / Compartment Door Hing Pins. FORD INCORRECTLY INSTALLED THE GLOVE BOX HINGE PINS AT THE FACTORY!!!!!
While changing the cabin air filter in this Explorer, the glove box broke off the hinge. It took a considerable amount of time to determine how to replace the glove box door because the factory incorrectly installed the glove box pins.
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[@shampoozies2796]

Yours is the ONLY video I could find that explained about the pins being installed incorrectly. My pins were installed incorrectly and I thought I was doing something wrong until I saw your video. Thanks.

[@DrivingIntelligence]

glad it helped! Let me know if there are other Explorer videos you want published. ;)

[@venture3931]

I agree!

[@wilfredosoto2722]

I had to remove the glove compartment door a few years ago and found it easy to do by not jumping ahead of myself. The easiest way is to lay on the floor and look up to the door hing. You’ll see the pins and using your thumbs or fingers simply push them into the middle of the door/glove compartment. I actually looked it up after I had done it. Your video showed up on my feed as many do when I look up things to do on my Explorer. I did have to repair my glove compartment door though because the guys at Jiffy Lube, at the insistence of the supervisor, checked my cabin A/C filter, despite my having told her that it had recently been replaced when I had a leak in the system repaired. I got home and opened the glove compartment to put the receipt in it and it fell off! I found the pins in it and the hinges that they go in broken. I was really mad because I had told them that the cabin filter didn’t need replacing. When I went back the guy who did it told me that he told his supervisor what had happened and that she told him to tell me that it was that way when he worked on it, which was a lie and I confronted her with it. So, she called the general manager and he never answered. I just fixed the darn thing myself with gorilla super glue.

[@DrivingIntelligence]

great comment, this is why I never go to those quick change places. Very poor quality. The pins in the vehicle in this video were installed incorrectly at the factory which prevented their removal.

[@blssdx3]

There is a very easy way to fix this. Take off the cable and look under the glove box by laying in the floor looking up and you can see the white pins. Get a big screwdriver to pull the white pin over and it comes right out. The glove box can then be removed to fix it or put back on. I found this out after watching this video when my husband broke the box off. Hope this helps someone.

[@DrivingIntelligence]

Thanks for your comment, the main point I was trying to convey with this video is that the pins were installed incorrectly by Ford when the vehicle was manufactured, and therefore would not pull out as you described.

[@blssdx3]

@@DrivingIntelligence I totally didn't think of that. Thank you for bringing that to my attention. My comment can then just be used for those that can remove the pins that have been put in correctly.

[@DrivingIntelligence]

@@blssdx3 thank you very much :)

[@aekrot1]

My pins are installed wrong too. My cable also broke and the front of the box separated from the back which has the hooks and hinge/holes so I had to buy a new glove box off ebay. My repair for the broken cable was to crimp a ring terminal with a 1/2" hole (yellow 12awg) to the string cable (after cutting away the yellow plastic).

[@davidwhitham6768]

Thanks for this video as when I was replacing the cabin air filter, I broke the hinges. After watching this video, I removed the glove box and tried to use a soldering iron to re-connect the broken ends of the plastic; it did not work. So I used thin metal strips I fashioned from picture hangers in the shape of the outside area of the of this broken hinge to bolster its strength. I drilled two screw holes and using small sheet metal screws, bored them tightly into the plastic. Upon reassembly, it worked perfectly. It sure beats over $300.00 for a new glove box. If I were able to post a pic, I would but don't think I can through this post.

[@DrivingIntelligence]

Thanks for that note! If you contact me at www.Facebook.com/drivingintelligence like my page and send me your photos I’ll post and link you ;)

[@UncleJ4]

As much as I still love my 2013 Explorer, the design behind the glove box and access to the cabin air filter is a royal pain in the ass. I took me about 30 min of laying on my back, on the passenger floorboard to get the stupid things to line up right and get them back in. Thanks for posting this, it helped a lot!!!

[@DrivingIntelligence]

I hear you, they seem to be trying to pack more and more into smaller and smaller spaces! Glad the video helped. Please subscribe!

[@AdamSnider]

Thank you! My mechanic busted my glovebox taking it out when doing an inspection and just shoved it back it. I was able to fix it because of this video. Might have to find a new mechanic, though...

[@DrivingIntelligence]

thanks for your comment, this is why I do everything myself. Many mechanics just don't have the passion or the commitment anymore.

[@MrGriff305]

Great video. Luckily, my 2017 Ford Explorer had factory pins installed correctly. It's still challenging to work through the glovebox, regardless. My AC blower motor was erratically switching speeds, so I installed a brand new "blower motor resistor" under the passenger side kick panel (after reading of the issue online). I was 90% sure that'd fix it, but it did NOT. Next, I tried updating the Synch 3 software. "So far so good", but the problem only presents itself when it's very hot outside (so issue is still unsettled.. haven't seen a hot day yet). Anyway, I'm writing this in case someone has had similar issues. The good news is that I replaced the cabin air filter (that Ford had installed backwards). After doing this, the mildew smell at AC startup is 99% gone. That's one small victory to keep me going 😅

[@DrivingIntelligence]

That's awesome and thanks for that information. Any other tips, please share.

[@sheilatrujillo6696]

Great job on the video My son was able to replace glovebox. Crazy thing happened my credit card fell in the back of the center console. So happy my son was able to retrive it but we had a hard time reinstalling glovebox. After watching the video we were happy that it went back in. Thanks again

[@DrivingIntelligence]

Very glad it helped and thank you for taking the time to write a comment, very much appreciated! Please subscribe :)

[@jeffrogers2417]

Only video that explained how to remove or slitly open the glove box door to remove items stuck behind/between the door and hinge of the glove box. Great video!

[@DrivingIntelligence]

Thank you very much for leaving that comment! I appreciate you

[@MinnieMoores]

I've already broken one hinge😢,if you hadn't posted this, I'd be in a further mess! Bless you for your help!

[@DrivingIntelligence]

You are very welcome!

[@flyingfishleon]

Thank you! Very helpful video. When removing the glove box in order to replace the actuator , I ran into this issue (one pin was incorrectly installed). After watching your video, I decided to cut the pin tab a bit with a hack saw blade. Then was able to rotate the pin so the remaining tab came out.

[@DrivingIntelligence]

awesome, thanks for checking in

[@richardlanghorst2744]

As long as support cable is good, glove box works just fine without pins. My 2016 has no pins. No problem.

[@DrivingIntelligence]

thanks for sharing and commenting

[@mainaman]

Whoever engineered that design should go retake all their engineering classess.

[@DrivingIntelligence]

I hear you loud and clear... what happened to Ford?!

[@skippytack6665]

I just completed this task in about 15 minutes (not including super gluing the hinges back together), get the glove box out completely, use long nose pliers to crimp the pin while gently sliding it out, once the glue has set, position the glove box back on the tabs and add the cable, then the pins slide straight back in, no need for any other disassembly.

[@DrivingIntelligence]

Thanks, the pins on this particular explorer were rotated, so they would not pull out. The door hinges broke while I was trying to release and rotate the pins. Once I fixed the door hinges I was able to install the pins in their proper orientation. Ford installed the pins incorrectly at the factory and therefore could not be removed.

[@billwolff5424]

Thanks for posting. 2016 Explorer Platinum. Glove box fell off and one of the hinges split but was still in tact. Before I watched this, I super glued the split hinge and clamped it for 10 min. Then I 2 part epoxied around the hinge to add some strength and also did the side that did not crack yet. Mine does have an elastic strap that assists the box to open gracefully, but it was not connected. When retracted, it hides up in the dash since it is black on black. Waiting a day for epoxy to set as well as a new cabin filter to arrive tomorrow before I put it all back together so I don't need to touch it again for 1 year;)

[@DrivingIntelligence]

Excellent! One of my mantra's, "Don't Replace It, Fix It!"... good job, check out this playlist. :) kzbin.info/aero/PLGNsbVXzRfZMH88cKMaMtcWB9w8TrPquE

[@phillile1809]

This was very helpful to assure me that it wasn't me being stupid. Thank you

[@DrivingIntelligence]

Glad the video helped! Please subscribe!

[@still2nd2none]

Thanks for the video. Very helpful. My glove box on my 16 sport just dropped as I opened it. Looks like a tab broke on it. Will look at it more once I get off work and more daylight 🤦🏾‍♂️

[@DrivingIntelligence]

Thanks for reaching out and glad it helped!

[@clarkneft8570]

Thank you of this video. I had the exact same problem. I was able to fit this with this video and would not have been able to do it with your instructions. Thank you!

[@DrivingIntelligence]

I hope you meant “without” my instructions! 🤪

[@rickm1054]

So I appreciate the difficulty you had. Thats what I'm going through righ now. Unfortunately you did not show HOW you got those white pins back in. Thats my problem. Do you do it after the door is on? How do you get to the pins? Thanks

[@DrivingIntelligence]

Sorry, that video was not one of my best... the pins push in from under the glove box. Once the glove box door is in place, you can slide the pins into their holes. On this Explorer, Ford installed the pins incorrectly which made it impossible to reach the tabs, that is, the tabs were oriented in such a way they could not be removed as designed. Hope this helps!

[@bill4365]

On the right hand side of the glove box door you will see an elastic cord attached to a clip. That clips removes to the inside of the glove box. Once it removed you simply lift the two black clips in the back of the glove box and the door comes right off. I however am having difficulty reinstalling to door. Your video shed some light on that for me.

[@DrivingIntelligence]

Afraid I’m not following you. Never saw any elastic cords. Can you elaborate or send photos to my Facebook page?

[@DrivingIntelligence]

Glad my video helped!

[@sambofett70]

Great video, do you know there should be a wire on the right hand side as well to take the strain and stop it opening too far ? I’m Trying to figure that out too

[@DrivingIntelligence]

Hi, sorry I didn't show it in the video. I do know about the cable that limits travel. What is your question?

[@tnordquist3296]

My 2016 Sport had the same issue with the hinge pin on the right side, it was stuck behind the metal frame and couldn't be moved or turned. I finally used the nuclear option and shaved off enough of the tab with my oscillating tool to allow it to slide.

[@DrivingIntelligence]

Good call! Especially since the replacement tabs are cheap and available. I think I linked them in the description.

[@Luke-Barrett]

I didn't have to take the side trim off just the bolts and I trimmed the pin closest to the door so it is easier to get out and added a pull string for better leverage.

[@DrivingIntelligence]

Very good add... in retrospect, could have bought new pins, but they are a bit pricey. My way kept the pin in one piece, but your method is a good option as well.

[@gogadgo]

The compartment popped off the door when i went to re-install it. The glue i ordered did not hold it so now back to step one.

[@DrivingIntelligence]

Sorry about that... you have two options, get a used unit from the junk yard or repair using small metal straps with epoxy.

[@Shockeclipse]

you can reach up under and push the white pin by that tab so slide it out of those holes. They were tight on mine so I had to push against it with a screwdriver but it pops right over.

[@DrivingIntelligence]

Thanks for the comment. As I mentioned in my video, they were installed incorrectly and could not be pushed out. Make sure you watch the entire vid! And thanks again! ;)

[@TBonescomputers]

Where can i buy the pins? I cant seem to find them.

[@DrivingIntelligence]

You can do an internet search for this part number: BT4Z5806056A . Please verify fitment, but I think this fits the 5th generation Explorer.

[@richardcervantez9475]

Unfortunately I didn't see when you pushed the tabs back into place just that they were pre set ready for the box.

[@DrivingIntelligence]

Sorry, it was so tight under there to install the pins and video. The holes are pretty obvious without the pins installed. The push towards the sides of the glove box. Easily pushed in. Does that help?

[@jasonrichard1301]

Thanks. I will have to fix mine as well. What a crap design to access a replacement part. I am finding that Ford is the worst for access to parts that should be easily changeable. I would like all engineers to be forced to deal with these things before they release a design to market.

[@DrivingIntelligence]

For years I was Director of a high tech services business unit. We reviewed every product for supportability / maintainability. I feel like none of the automotive companies do this. They design vehicles to last 100k miles and when they fall apart after warranty, charge an arm and a leg to perform the repairs.

[@dianita99]

I wish you could do mine. I tried to do it myself and the exact same thing happened to me. So mine closes but is somewhat off level now. 🤦🏻‍♀️🤦🏻‍♀️ and bugs me soooo much. Thinking of just getting it replaced but man o man that’s gonna cost me

[@DrivingIntelligence]

Your hinges are broken? You’re not able to fix them as I did in the video?

[@dianita99]

@@DrivingIntelligence I don’t think I can. Because the hinges broke on the actual glove box. Not on the dashboard itself. (If that makes any sense) I have a 2014 explorer xlt. (In girl talk) the plastic circles on the glove box itself that keep the box leveled broke open. I don’t know what they are called. But doesn’t look like they can be fixed. 🤦🏻‍♀️ I should have just paid the 80$ for ford to do it 🤦🏻‍♀️🤦🏻‍♀️

[@DrivingIntelligence]

@@dianita99 Thanks for the update... That is exactly what I fixed on this Explorer. You need to glue and actually plastic weld the loops back together, then reinstall properly with the white pins.

[@dianita99]

@@DrivingIntelligence ok. Thanks so much! I’m definitely going to try. Ur the best! Thank you for all this amazing info. And for a fast reply! I’m going to try to fix it with this method. 🤞🏻🤞🏻🤞🏻

[@DrivingIntelligence]

Get your issue resolved?

[@EricWillard20]

Sort of helped…

[@DrivingIntelligence]

any questions I can answer?

[@Mike-wx2vv]

These things are a real pain in the ass. The engineers that designed this and many other things on this car should have never earned the title engineer. Just to replace a cabin air filter for example and having to go through this! Nice video.

[@DrivingIntelligence]

Thank you, and thanks for dropping by

[@user-tb8kx1qf1q]

Ford explorer 2015, i cut those white plastic rods off completely. No need for it.

[@DrivingIntelligence]

right on

[@cherylgardner4108]

I agree. Terrible engineering.

[@DrivingIntelligence]

thanks for your comment...