In this video, I'll show you how to fix bitlocker on dell laptop. If this video, help you... please support 💰
Пікірлер: 974
@dineshsuthar37152 жыл бұрын
I was in a big trouble when I formatted my C drive (system drive) and my other drives like D, E and F were locked by bitlocker and I didn't know the recovery key. After some trial and error, I finally was able to unlock those drive without losing the data. Here is how you can also unlock your drives: (You need to have a dell laptop) -Restart system and enter a BIOS mode (Keep pressing F12 if you are a dell user. For other manufacturers, key might get differ). -After entering BIOS, you will see an option called 'SupportAssist OS Recovery' and press enter. -Choose option RESET (This will re-install the factory operation system that came with the system when you had bought it) -After choosing RESET, you will see 2 options: Reset to factory setting and Reset and update. -Choose Reset to factory setting (You might want to take back up of your C drive if there are any important files stored on your desktop, documents, downloads, etc. because this will format your C drive (where windows is installed) and will re-install the factory OS.) -It will take 15-20 mins and you are done! -You will be asked setup your system (like new). -Once it is done, you will see that your locked drives have been unlocked successfully and data is still there in the drives as you left. THIS IS HOW IT WORKED FOR ME. I'M POSTING THIS IN ORDER TO HELP SOMEONE WHO IS FACING THE SIMILAR ISSUE.
@saitejareddy8389 Жыл бұрын
I can't find option called rest after entering into 'SupportAssist OS recovery '?
@saitejareddy8389 Жыл бұрын
Can you please help me with this?
@dineshsuthar3715 Жыл бұрын
@@saitejareddy8389 You should be able to see the options as mentioned in this video, if you’re a dell user: kzbin.info/www/bejne/lZS5eqiAdrp2hLc
@saitejareddy8389 Жыл бұрын
@@dineshsuthar3715 Thanks man! You've been very helpful.
@chrism.74942 жыл бұрын
Hi and thanks for this video but i have a Dell latitude 3510 and i don't have a PTT security do you know i can do ? Thank a lot.
@orbitify37693 жыл бұрын
Broo thanks u so much I thought I lost my computer for a sec. I searched the entire internet to solve this problem, buts yours was the only one that helped.
@JCTechtips3 жыл бұрын
You're welcome sir.
@icepeppermint85362 жыл бұрын
Omg this worked so fast! I was literally on the verge of tearing up because I thought I had to go to a computer shop again and pay loads of money to fix my laptop😭😭 Thank you so much, you're a life saver
@JCTechtips2 жыл бұрын
Thank you for watching.
@SpinoRexy7332 жыл бұрын
@@JCTechtips Didn't work at all.
@ff.turnament_0raniser2 жыл бұрын
@@SpinoRexy733 bro it's worked for me
@SpinoRexy7332 жыл бұрын
@@ff.turnament_0raniser But it didn't work for me.
@nelsonmbui3970 Жыл бұрын
Failed
@xxnatxx61493 жыл бұрын
THANK YOU SO MUCH😭 this was the only video who helped me!!! You’re the best
@JCTechtips3 жыл бұрын
You're welcome!
@gratiacabania17077 ай бұрын
Wow OMG your a savior. My dell laptop is now open.. I already subscribe to your KZbin channel. Thank you so much. God bless you
@JCTechtips6 ай бұрын
My pleasure, thank you also for watching.🥰
@johng47002 жыл бұрын
Followed most of the steps however, while I clicked the security tab on my dell laptop, it shows TPM 2.0 Securtiy instead of PTT security. And there's a whole list of options on the screen instead of just PTT On
@urbexgamma2 жыл бұрын
Got the same bios as you, you also need to select "enable" at bottom of the page. Now it's not asking for a recovery at start anymore
@jakzedroberts2 жыл бұрын
@@urbexgamma hello can you please explain more about what you did?
@urbexgamma2 жыл бұрын
@@jakzedroberts On my laptop i go to Security > TPM 1.2 Security > and select "TPM On" and little bit lower "Enabled". That's all i needed to do
@rahulraj3772 жыл бұрын
Same , i there was a another opt for secure boot for turning it on , u need to disable legacy bla bla on advance boot settings
@abhishekdesai956 ай бұрын
Thanks for the video. I had to additionally enable Secure Boot besides turning on PTT on my Dell laptop and it worked
@JCTechtips6 ай бұрын
My pleasure, thank you for watching.
@adarshseemala93843 жыл бұрын
I don't have a PTT security option. Instead I have a TPM 2.0 security option at the same place. When clicking it, its showing multiple check boxes. Don't know which one to switch. Help me please.
@gerardoreyesbalderrama77553 жыл бұрын
You found the solution??
@adarshseemala93843 жыл бұрын
@@gerardoreyesbalderrama7755 No. Tried a lot. But couldn't find one. So, I'm gonna format the hard drive. Sad life😢🚶
@mandarkasangottuwar51858 ай бұрын
This was super helpful, thank you so much man! Its always the low quality videos 😂😂
@JCTechtips6 ай бұрын
My pleasure man! thank you for watching🥰
@ericperlett81003 жыл бұрын
I’m having this issue but when I click on security in the BIOS I don’t have PPT as an option it only states TPM 2.0 is there any solution for this issue using this. I have tried everything and nothing has worked
@gofosiporro99253 жыл бұрын
Got the same proble, have you found something ?
@yinfangzhang66546 ай бұрын
Omg such. Life saver tysm I almost lost hundreds of dollars worth of stuff in games
@JCTechtips6 ай бұрын
My pleasure
@50ForFifty2 жыл бұрын
What if my BIOS is exactly the same as your except it doesnt have PTT security tab? It has everything else as pictured except PTT security tab.
@ooooooooo68412 жыл бұрын
I have the same issue, do you have solution ?
@50ForFifty2 жыл бұрын
@@ooooooooo6841 no nothing
@hannahfanaia Жыл бұрын
The same 😢
@leefaithyyth51702 жыл бұрын
It really works! I am so scared right now 'coz I'm doing a house plan; and when I was trying to open my laptop, I was shocked when I look at the screen and when I read it, it says bitlocker recovery; and it ask me to enter my key number. I really want to cry 'coz I watch different videos and search different sites by it didn't help me until I watched yours. So, thank you so much!💕
@JCTechtips2 жыл бұрын
Thank you for watching
@ghibbore3 жыл бұрын
What if instead of PTT being there it’s TPM 2.0 Security. What do I do then?
@anushika013 жыл бұрын
Same issue
@RandomFleabagFan3 жыл бұрын
Same
@CasinoCosta3 жыл бұрын
@@anushika01 what do you mean same? yes it is the same issue, but what do I press if there is no PTT and no PTT on?
@whattolearnfirstinlife.rea74192 жыл бұрын
@@CasinoCosta this is a scam video. This is why you don't have the same thing and they have nothing to offer
@pedrofidalgo87823 жыл бұрын
After I checked with a few IT friends and was told that it was no way around it to fix it with out loose all your information, I googled it and… less than 5 minutes I’m back on business… thank you 🙏
@swarnandrapradesh12 жыл бұрын
Thank you very much, you saved my life, had no clue how to get out this issue since 2 weeks, spoke to different people and they all suggested different things which I didn't go ahead with those, finally saw this video, what a life to me, thanks heaps, I don't have to loose my data.
@JCTechtips2 жыл бұрын
Good to hear, thank you for watching my videos.
@dxn33652 жыл бұрын
Just saved my life too! WOW
@JCTechtips2 жыл бұрын
@@dxn3365 WOW!, Thank you for watching😍😍😍
@pandrepremala42472 жыл бұрын
Is the data safe or gone that's my fear
@jennifersandoval30367 ай бұрын
Omggg you saved my life 😭😭 thank you so much!!!
@JCTechtips6 ай бұрын
My pleasure, thank you for watching.
@sushrimacharya49113 жыл бұрын
This is actually a working method 🤙
@JCTechtips3 жыл бұрын
Good to hear
@jordanaw3ll9 ай бұрын
Thank you!! I watched too many videos and that video solve my problem 🙏🏻❤️😭😭😭😭😭
@JCTechtips9 ай бұрын
You're welcome, thanks for watching.❤❤❤
@ir8nova Жыл бұрын
Thanks for not going into a ton of detail about the problems with bitlocker and getting to the point! No codes to type in either! Really appreciate your help!
@JCTechtips Жыл бұрын
You're welcome, thank you for watching, keep safe always.
@jilsmodi6998 Жыл бұрын
@@JCTechtips still not worked what should I do now?
@brownmamba65385 ай бұрын
You are an absolute life saver! Haven't been able to use my laptop for months but now I can thanks to you! You're the greatest
@JCTechtips5 ай бұрын
My pleasure, thank you for watching.
@devankyadav3 жыл бұрын
Thank you so much brother ❤️☺️ It worked very nicely😍 actually whenever I check the battery of my laptop it was always showing 1% I was very dissapointed with that,then after some days I opened my laptop and it was coming bitlocker key then I said I think my laptop is no more😭butttt then I searched about it than I found your video and I just lovedddddd it❤️❤️❤️❤️❤️❤️☺️☺️☺️☺️☺️ Keep growing mann😍 Love from India❣️
@JCTechtips3 жыл бұрын
Most welcome 😊
@reenusarahkurien34512 жыл бұрын
Actually worked! Had tried a few other methods, but none worked for me! Thankfully found this video!
@JCTechtips2 жыл бұрын
Thank you for watching.
@mgkavyasree41152 жыл бұрын
This is amazing! Thank you soo much! My brother almost lost all his important data on his PC. But this helped 🙏🏻
@JCTechtips2 жыл бұрын
Your welcome
@shakavibes12 жыл бұрын
Thanks man, if it wasn't for your video, I wouldn't get back my system up and running again. My issue was secure boot was off, once it was turned on, it passed that screen and straight into windows again.
@JCTechtips2 жыл бұрын
That's Great, thank you for watching my video💙💙💙
@nathanowens41353 жыл бұрын
I don’t have a PTT Security but a “TPM 2.0 Security”
@Growlygenetics3 жыл бұрын
me too hope sb can help us...
@PinkLove77493 жыл бұрын
I have neither
@Ashishharsh Жыл бұрын
Mere leptop main Tpm security 2.0
@Tnyfox Жыл бұрын
Same
@shreerahanepatil6544 Жыл бұрын
Hey hi can you able to recover if you did it tell me also
@albertofrancisco92712 жыл бұрын
I was already losing after trying other options. I was already thinking about spending for a computer repair. Thank you bro. You saved my life!
@JCTechtips2 жыл бұрын
You're welcome, thank you for watching
@aavstudios29563 жыл бұрын
It's February 2021 and this works like a charm. Thank you so much. I almost reinstalled my os until I watched this fix. Thank you!
@JCTechtips3 жыл бұрын
Great to hear!
@ablake35042 жыл бұрын
Hi. Any other suggestions? I don't have PTT in my settings. Only TPM 2.0. (?)
@prajwaln81383 жыл бұрын
No it didn't change It took me back to bitlocker recovery page
@ankitavichare53902 жыл бұрын
Exactly
@ankitavichare53902 жыл бұрын
Wat u did
@SecTechie2 жыл бұрын
It brought me right back to the BitLocker Recovery screen. Also, this screen only lets me input numbers and no letters .
@kojolaud73632 жыл бұрын
My dell laptop does not have the tpp option....
@PoorLilRichGod2 жыл бұрын
@@kojolaud7363 same here
@VAvlogsUK063 жыл бұрын
Thankkkkkkk you bhai bahut videos dekhi but nhi hua tumhari video se open ho gaya laptop finally Again thank you very much ❤️
@JCTechtips3 жыл бұрын
aapaka svaagat hai shreemaan
@remrem4538 Жыл бұрын
Best helpful video in my life. You need a tip right now
@JCTechtips Жыл бұрын
Thanks😍😍😍
@dalton71673 жыл бұрын
My Bro the PPT is on when i went there to turn it on as you said,any help?
@k3nsh1n073 жыл бұрын
I have the same, is alreadly on, and ask me the bitlocker.
@k3nsh1n073 жыл бұрын
Broo I could fix it, I was in the same as you, I just turn it off and turn it on again, save changes. The disk started to do the automatically repair and then i sign in windows.
@techtipsreviewsbyorbitcomp24843 жыл бұрын
Thank u so much sir..... You just saved me from a customer whom may hit me for destroy his laptop data... Your method worked.....
@JCTechtips3 жыл бұрын
Your welcome, thank for watching👍👍👍
@littlegiiant93383 жыл бұрын
Thanks so much I was having so many issues with this and I kept putting in the recovery key a bunch of times I am so happy it worked🙂
@JCTechtips3 жыл бұрын
Great to hear!
@arzufayzullayev86443 жыл бұрын
How do you find recovery code because mine i did everything and it still asks to reset pc and revocery key
@nightskylight46322 жыл бұрын
@@arzufayzullayev8644 did you find a solution? I have the same problem
@rebecadmz92092 жыл бұрын
@@nightskylight4632 same
@zaracruden74763 жыл бұрын
This worked perfectly! Can't thank you enough.
@JCTechtips3 жыл бұрын
You're welcome!
@Fqlql2 жыл бұрын
Oh my gosh , I can't believe , it's running smoothly, but I wanted to ask, is this causing any side issues on the computer ?
@hsuhtethtetaungwin81703 жыл бұрын
I don't have PTT security Mine was TPM security any help???
@jamesivanbatle24123 жыл бұрын
Up for this. same as me
@JCTechtips3 жыл бұрын
@@jamesivanbatle2412 Try to on that sir, same as ptt security.
@shailendrasharma81143 жыл бұрын
@@JCTechtips That in on and enabled, but still not able to bypass. Please help
@nagarajv8603 Жыл бұрын
Thank you so much … I solved the problem from my Laptop after watching this video
@andrewsloss89702 жыл бұрын
Absolute life saver. Thank you so much.
@JCTechtips2 жыл бұрын
You're welcome, thank you for watching👍👍👍
@JCTechtips Жыл бұрын
@Balaji I don't had encounter that problem, my video is best on my experience.
@dikshahattimare51052 жыл бұрын
PTT in not enabled in my computer's BIOS setting. Is there any alternate way ?
@priyagoyal15942 жыл бұрын
Hey ab solve ho gaya kya aapka issue ?
@ayush369648 ай бұрын
@@priyagoyal1594please tell me what to do? Please help buddy because pot option is also not showing
@ayush369648 ай бұрын
Please help?
@siclon233 жыл бұрын
Gracias por el tutorial me has salvado Muchas Gracias !! desde Lima Peru
@alissoncorazon96643 жыл бұрын
Se te formateo la pc o sigue todo allí?
@Lelb2411 ай бұрын
Thank you so much. It worked perfect. Is it possible that my computer get blocked again? Since I didn't safe the Bitlocker Key the first time, I got my computer blacked until now that I used your method, which was great, btw. But I dont want this happen again. Should I register my computer with Microsoft and get a new Key and save it just in case? How does it work? Im a complete ignorant taking about technology. Please, give me your opinion. Thank you
@GwenKatt6363 жыл бұрын
THAAAAAANK YOUU SO MUCH. Estuve todo el dia tratando de solucionar el problema y tú fuiste el único que me ayudó😭
@JCTechtips3 жыл бұрын
No hay problema, denada.
@rodspalmatv Жыл бұрын
Tnx much ,In just 2 mins you fix my Latop
@JCTechtips Жыл бұрын
Great, thank you for watching. mabuhay!!!
@chuckguy1234 ай бұрын
There’s no PTT button 😢
@JCTechtips4 ай бұрын
How about TPM?
@chuckguy1234 ай бұрын
@@JCTechtips I only have TPM 2.0 Security
@chuckguy1234 ай бұрын
@@JCTechtips please help me, I don’t know what to do, I only have TPM 2.0 😩
@JCTechtips4 ай бұрын
@@chuckguy123 Try to check the box of the TPM
@chuckguy1234 ай бұрын
@@JCTechtips okey dokey
@temutulamaholot573710 ай бұрын
Thank you so much. Tha's very helpful
@JCTechtips10 ай бұрын
Welcome, thank you for watching.
@ajjisworldan27867 ай бұрын
I struggled a lot to fix this issue. At last I found this video and fixed it.Thanks a lot.
@JCTechtips6 ай бұрын
My pleasure.
@Devendrasalunke96k Жыл бұрын
Thank you very very much for this I was so worried from past 2 months you just solved my problem in 5 mins you are a saviour
@JCTechtips Жыл бұрын
You're welcome, thank you for watching
@sachinkumar24448 ай бұрын
Data delete to ni hoga na ???
@KimberlyCamillePacer11 ай бұрын
Thank you so much for this video of yours. I was able to open again my laptop and access my files. May God bless you always.
@JCTechtips9 ай бұрын
My Pleasure. thank you for watching.
@vk19902 жыл бұрын
Can't thank you I enough words.....I'm a doctor....have not much tech knowledge....and u saved my time and valuable data. Subscribed to you
@JCTechtips2 жыл бұрын
You are most welcome
@bharathbdas8501Ай бұрын
Worked in seconds , super thanks 🙏🏻
@roseyiyi2 жыл бұрын
This video saved my laptop! I was ready to buy a new one.
@justsomeguywithaneyepatch5202 Жыл бұрын
Bro thank you so much I'd lost all hope, you're the goat
@JCTechtips Жыл бұрын
You're welcome, thank you for watching bro.
@marjunkitoy27933 жыл бұрын
It’s 2021 thankyou so much bro for this video 101%working
@JCTechtips3 жыл бұрын
Your welcome, thanks for watching... please like this video.
@jigneshram882 жыл бұрын
Superb. I Have Called Microsoft Help Line And They Say Sorry we cant help. amazing... finally very usefull video. thank you so much...
@JCTechtips2 жыл бұрын
You're welcome!
@sofiyahd80692 жыл бұрын
This is the only video that helped thank you so much!!
@JCTechtips2 жыл бұрын
thanks
@rishabhkataria60392 жыл бұрын
Thank you sir. Really worked in a minute my pc problem got fixed
@JCTechtips2 жыл бұрын
Your welcome, thank you for watching
@tsujatha16348 ай бұрын
While enabling PTT on under PTT security an error message is displayed PTT canot be enabled with legacy option ROMs enable. Please suggest furhter action to do.
@meormsbyomg6 ай бұрын
Were you able to figure this out? This is my issue as well. I’m not allowed to enable bc of ROMs. Can’t seem to figure this out. Tried a looking into a few other things that have been posted on these comments but can’t seem to get anywhere
@tabitanepali39892 жыл бұрын
Thank you so much it really help me. I thought I need to reset my laptop but after your video you saved me🙌👍🙏
@JCTechtips2 жыл бұрын
You're welcome, thank you for watching.👍👍👍
@minimouse02854 ай бұрын
Omg!!! It worked!!! It worked!!!🎉🎉🎉 thank you so much!!! I love you❤❤❤
@JCTechtips2 күн бұрын
My pleasure, thank you for watching
@danissacanete7932 жыл бұрын
hi how about mine? theres no PTT for Dell Latitude 3400
@nolawigetye49536 ай бұрын
thank you my brother it worked happy happy
@JCTechtips6 ай бұрын
My pleasure, thank you also for watching.
@eunicebarraquio112 жыл бұрын
Thank you so muchhhhhh I’ve watched so many tutorials but this is the only one that actually workkkk Godblessyouuuu😭💓
@JCTechtips2 жыл бұрын
You're welcome!
@sr.balasubramanianboomisus67392 жыл бұрын
Whether the data will be recovered or it will lost ?
@namratha4215 Жыл бұрын
Will this delete pre-installed windows office? Or stored data?
@JCTechtips Жыл бұрын
No.
@erprakashc2 жыл бұрын
if I am having C drive and dDdrive then how can we keep the recovery key in active directory for both C Drive and D drive
@kagethebest8 ай бұрын
Thank you, this worked for one of the older laptops at my job.
@JCTechtips8 ай бұрын
My pleasure, thank you for watching.
@everyday.contents10052 жыл бұрын
Hi needs help please. No PTT in my bios security. Instead TPM is there and if turning on then system still asking for bitlocker key. Please help
@vegsamosa2 жыл бұрын
My laptop is stuck on the dell logo screen and has been buffering for ages, is there any way I can fix this?
@manpreetsingh-up8hv Жыл бұрын
Thank you so much for help.really helpful video
@JCTechtips Жыл бұрын
Most welcome!
@mypetstail6 ай бұрын
you made my day.. thank you so much
@JCTechtips6 ай бұрын
My pleasure🥰
@md.ashiqulislampeal74649 ай бұрын
Thanks❤️ It worked.
@JCTechtips9 ай бұрын
You're welcome!
@albertosaenz33812 жыл бұрын
i love you dude. you saved my life. i was freaking out. thank you thank you 🙏🏼
@JCTechtips2 жыл бұрын
i love u too, thank you for watching.
@parnikabhattacharya18832 жыл бұрын
Vroo it just helped me♥️♥️♥️Thanks a lot to you♥️And i really appreciate that u dont cut the video u show the full process till the end♥️♥️
@JCTechtips2 жыл бұрын
Good to hear, thank you for watching...♥♥♥
@riffyritchiemainegarvida31365 ай бұрын
Thank you so much! It actually worked. ❤
@JCTechtips5 ай бұрын
My pleasure
@shailee4202 жыл бұрын
Bhai too Good!! Thank you so much
@JCTechtips2 жыл бұрын
You're welcome, thank you for watching
@mathusudha70122 жыл бұрын
This video helped to fix my laptop bitlocker recovery issue
@JCTechtips2 жыл бұрын
Good to hear, thank you for watching
@jeaninesmith24423 жыл бұрын
When I click on security I do not have the PTT option, anything else I can do???
@johnocampo55218 күн бұрын
Finally, I followed exact the step on this video showed computer Dell , except between video run :35 to :40 ~ notice "continue" in rectangle, you need to click/press "Esc" then proceed and wait observe. I use a Dell 7573 Inspiron laptop. I am able to login and access it there as before. Websites may be closed, click again like Edge or Chrome browsers to "Restore" Your computer may be a little different to the setting system above the video showed, so do your research and be very careful! Good Luck!
@kacibillings78283 жыл бұрын
what if there is no ptt option? I have admin pw, system pw, m.2. sata ssd-1 pw, strong pw, pw config, pw bypass, pw change, non-admin setup changes, uefi capsule firmware updates, tpm security, absolute, room keyboard access, admin setup lockout, and smm security mitigation. Any other ways????
@notahamster3332 жыл бұрын
Same
@arfathreigns40162 жыл бұрын
Thank you bro you’re idea is the best to unlock it
@JCTechtips2 жыл бұрын
Your welcome, thank you for watching.❤❤❤
@akshaysoren54002 жыл бұрын
Thanks man it really worked for me...
@JCTechtips2 жыл бұрын
Welcome, thank you for watching.
@cc-bx9mz2 жыл бұрын
My laptop isn’t showing the PTT option it only it shows “TPM 2.0 Security” instead?
@sonaajithkumar9364 Жыл бұрын
It worked.. Thank you so much
@JCTechtips Жыл бұрын
You're welcome, thank you for watching.
@sanafiroz53007 ай бұрын
Thanks a ton... It was really helpful 😊
@MomandMe0013 жыл бұрын
I don't have the option of PTT, I have TPM 2.0 and other security option,how to fix this problem then, please help
@pain.x63 жыл бұрын
Did you fix?
@elcharismaejansol85292 жыл бұрын
Salamat poh napakalaking tulong.... nito sakin
@JCTechtips2 жыл бұрын
You're welcome, thank you for watching my video God Bless...
@atharvadeshpande8485 Жыл бұрын
It works 👍💯 Thank u 🙂
@JCTechtips Жыл бұрын
Welcome
@victorramirez94242 жыл бұрын
Its december 23 2021 Nd this worked out perfectly thankk youuuuu 😎😎😎😎!!!!
@JCTechtips2 жыл бұрын
Your welcome thank you for watching, Merry CHRISTMAS...❤❤❤
@_jespreeth_.k883 жыл бұрын
I thought I lost my laptop only your video is useful, thank you
@JCTechtips3 жыл бұрын
Your welcome👍👍👍
@vinitasaini922610 ай бұрын
Thank you so much brother this worked so well ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
@JCTechtips9 ай бұрын
You're welcome, thank you for watching❤❤❤
@lilysang40503 жыл бұрын
my bios setting looks different from this. Could you please help me ?
@nguoikhongten75438 ай бұрын
thank you very much ❤❤❤
@princecprakasan8599 Жыл бұрын
You are great.. thankyou so much man
@JCTechtips Жыл бұрын
You're welcome, thanks for watching.
@join2manish3 жыл бұрын
I am stuck with bitlocker, on Dell Inspiron - what to do?
@BABABOOEhehe10 ай бұрын
You are my savior tysm
@TonyTiga3212 ай бұрын
Hello, I tried this but the PTT was already on so I clicked it off then back on and hoped the bitlocker would be gone but it was still there. Anything else you can help me to get rid of the bitlocker please?