Didn't think I'd ever understand what exactly the problem was let alone be able to diagnose where it lay and never in my wildest dreams think I'd be able to fix it. But , with your clear and simple instructions, the extreme panic lifted - and I can now access my external hard drives. Still can't believe it!!!! I am so happy!!! May I add my heartfelt thanks to the huge number already posted.
@jayla729310 ай бұрын
IF IT DOESNT WORK TRY THIS! once you’re on disk management click on the capacity part that says how many gbs the disk has and click on delete volume. for me the option of changing the disk letter wasn’t even there. then click new simple volume and it should give u a little pop up. click next until it’s fully installed. then when u open file explorer you should see it labeled new volume! hope that helps
@Aradkashef8 ай бұрын
Thanks
@vsemkarmy63846 ай бұрын
worked for me with new simple volume
@bmj25715 ай бұрын
This one was the solution for me. Thank you very much
@joshyfruit34205 ай бұрын
does this delete all the files in the disk though?
@joshyfruit34205 ай бұрын
when I go to disk management, the whole thing is just greyed out.
@FXpopat2 жыл бұрын
Whilst others are showing "Format HDD" solution, you're doing a hero's job! Worked like a charm 🤗
@TheRenderQ2 жыл бұрын
Excellent! I’m really glad you got your hard drive working again! Yeah formatting the drive shouldn’t be the first step! Who wants to lose their data from the get go? Thanks for watching!
@darrelmorgan62662 жыл бұрын
This doesn't work. Mine doesn't even register in disk mgmt. It is however listed in device mgr but doesn't show up in dsk mgmt. It opens just fine on another laptop. I find it astonishing that there seems to really be no computer people anywhere I have seen on the net who seem to really understand this issue very well. No offense to the uploader. From what I am seeing this is in fact more often a problem with the host computer and not the hard drive itself. The cable being the issue is even more rare. If an ext HD has opened on your computer for a long time with no issues and then one day it doesn't, it is likely something to do with the computer, not the HD.
@PixelPanterIJ2 жыл бұрын
Same thing here… Have you found a fix?
@datsunyellow25702 жыл бұрын
yeah same here unfortunately :(
@fl0rin092 жыл бұрын
Same here just recently...no solution found ...
@sebastiangonzalez61422 жыл бұрын
Same here, still no solution
@romeofranco52042 жыл бұрын
same no solution
@davehoweth53682 жыл бұрын
assigning a letter worked a treat! nice one. Although I couldn't just right click and select a letter, it only gave me a few options and opened a setup wizard when i had to press next to get to the part where I could assign a letter. Nice one mate.
@Soil_Bound2 жыл бұрын
Thaank you so much!!!!
@onlyaspoonful89612 жыл бұрын
THANK YOU!!!
@alexanderkukumba556110 ай бұрын
OMG YOU HAVE SAVED MY LIFE THANK YOU SOOOO MUCH. I WISH I COULD PAY YOU, IT FULLY WORKED. FOR YOUR GOOD ADVICE I HAVE FOLLOWED AND SUBSCRIBED YOU. YOU HAVE NO IDEA WHAT THIS VIDEO MEANS TO ME THANK YOU FOR SAVING MY LIFE AND CAREER!!!! PLEASE DONT EVER STOP MAKING THESE VIDEOS!
@TheRenderQ10 ай бұрын
Excellent! Really glad you got your hard drive working again! Thanks for watching!
@killerlunalove3459 Жыл бұрын
2 years later and you’re still helping people. Thanks man, you’re a life saver! 😂😁
@chaddavis8243 ай бұрын
I watched a dozen other youtube videos trying to find the problem. None of them helped. Thank God I eventually stumbled upon this one! Thank you so much for fixing my problem!
@John-gj1jr2 жыл бұрын
I got to the point where you right click on the drive. The "Change Drive Letter and Paths..." is greyed out. The only options available are the "Delete Volume" and "Help". I thought sure this would work when I saw it. I have 4 partitions on the drive, all of which say "Healthy; (Primary Partition)" and are respectively as 1.00 GB, 500 GB, 500 GB and 862.02 GB. I should say this drive was originally used to store DVR recordings on Dish satellite. A little help, if you please. Thanks,
@John-gj1jr2 жыл бұрын
I just watched your other video on this subject where you clicked on "Delete Volume" . Should I delete all the partitions in the above mentioned post?
@philreus11482 жыл бұрын
Hi John, I've got exactly the same problem...all the options are greyed out except those two. Have you found any solution to this? None of the videos/websites I've found so far address this issue. Any ideas? Thanks.
@John-gj1jr2 жыл бұрын
@@philreus1148 I chose the option "Delete Volume and went from there. To be honest, I don't remember all the steps, but it's fairly straight-forward after that. I was able to copy files to the external drive as you would normally. Mine had only been used for Dish dvr recordings, and had four volumes. I deleted them all, since I had no idea I'd ever use them again. I think they were proprietary to Dish anyway. Does your drive in Files say "Healthy; (Primary Partition)" and then list sizes? I hope this helps and wish I could remember more of what I did, but I think this will work. If not, hit me back and I'll try to go through the steps again without actually deleting anything.
@amptron17762 жыл бұрын
@@John-gj1jr Thanks for posting this even though it doesn't help me as I need the files on the external hard drive so can't just delete and start over.
@semihbarsan4 ай бұрын
@@amptron1776 Did you find a solution?
@prestigepropertymedia2 жыл бұрын
I had tried a couple other fixes but your suggestion and directions to assign a drive letter did the trick. Thank you so much! I need the external USB drives to work so I can back up photos.
@t.alexmoore Жыл бұрын
Wow the disk management step at around 2:20 worked perfectly! Thanks man
@DJTonyTorres11 ай бұрын
Thank you it worked.. God bless ...
@sunburnfm3 жыл бұрын
Right clicking on the problem drive has everything grayed out besides "delete volume" and "help". Any advice?
@ibrahimkhurram88783 жыл бұрын
same
@markg97653 жыл бұрын
Thank you, didn't even have to follow the video to the end b4 the problem was solved. Assigned drive letter and works perfectly. I am now a new subscriber.
@nattygaming1013 ай бұрын
The chime alert @1:04 made me think my hard drive just connected randomly while watching 🤣
@mrcarrot613711 күн бұрын
Thanks it worked for me. Simply assigning the drive letter!
@TheRenderQ7 күн бұрын
You're welcome! I'm glad you were able to get your hard drive working again!
@brindleycupido27392 жыл бұрын
Excellent video. Most sites start of by talking about formatting drive. How stupid is that and they call it advice. It should be the last step. Yours is great. Step by step. Thanks
@TheRenderQ2 жыл бұрын
You’re welcome! I’m glad my hard drive tutorial helped!
@33goldengirl8 ай бұрын
I followed your initial steps and plugged my drive into another port. That didn't work. Next step, I plugged my drive into another laptop, and it worked. I then plugged the drive back into my laptop, and it worked! I have no idea why, but I am so relieved! Thank you!
@movieman9517 күн бұрын
Thank you! I've been trying all day to figure out why my external drive was not showing in Windows explorer. This fixed the problem :D
@TheRenderQ15 күн бұрын
You’re welcome! Glad you were able to get your external hard drive working again!
@YounggJedi4 ай бұрын
Straight forward & very easy to follow instructions. Thank you, I had to come back & give the video a like / comment , my drive wasn’t showing up but this helped.
@TheRenderQ4 ай бұрын
Really glad you got your hard drive working again!
@theothesir2 жыл бұрын
Dude! I finally fixed my hard drive issue thanks to your video. I never met you but I love you sir!
@jonathanlee81852 жыл бұрын
I have assigned the new external drive as J: and the problem has been fixed. Many thanks to you.
@martynl20152 ай бұрын
Thank you for providing a clear and simple explanation/demonstration of how to fix the problem.
@Subverttech421 күн бұрын
Thank you so much! I wasn't expecting it but it was trying with a different cable that worked out for me.
@TheRenderQ15 күн бұрын
You’re welcome! Glad you were able to get your external hard drive working again! A USB cable often seems like an unlikely problem but it’s easy to try. And in your case it was a faulty cable.
@ngesub3 жыл бұрын
when I open the disk management, the interface just blank. but when I unplug the hdd, and open the disk management again, the option show up.
@nsomniak62 жыл бұрын
Thank you so much. I saved a lot of time and frustration checking the cord with another drive and vice-versa which was much easier than trying all of the other solutions first.
@shtucko4 ай бұрын
Thank you, assigning letter helped me
@TheRenderQ4 ай бұрын
You’re welcome! So glad that assigning a drive letter worked!
@zegercm3 жыл бұрын
you just saved me a hundred bucks man! You rock! Power went out here in Upstate NY near Syracuse in one of our famous snow storms and did something to my new external hard drive. Your video got it working again.
@TheRenderQ3 жыл бұрын
That’s awesome! I’m really glad you were able to get your hard drive working again! I’m sure that’s a big relief! Thanks for watching!
@MartinOscar-hg7bp Жыл бұрын
@@TheRenderQplease I need your help
@MartinOscar-hg7bp Жыл бұрын
@@TheRenderQwhen click change letter and paths .my hard drive E show up. Should I change the E to H ang letter?
@RoderikConnors Жыл бұрын
Thank you! Had a brand new external hard drive that wasn't working. Followed your steps to assign a drive letter. Now it works!!!
@mikeburgardt86073 жыл бұрын
Thanks so much. The Disk management worked like a charm. Sadly I have been trying to open this drive for over a year now. Other websites told me to use a different computer. That worked but they didnt tell me how to make it work on my computer. What is even sadder is the information I had came from much more popular websites and youtubes with more views. Glad I found you.
@PlayGirlShani2 жыл бұрын
Thank you. I couldn't access my external hard drive for over a year. But it's now fixed & I can store games to it again.
@rephgrave10 ай бұрын
This has took me for over 4 years to get my hard drive working again, thanks you so much with you help I got it working again
@TheRenderQ10 ай бұрын
Wow! That’s a long time! Glad you kept your hard drive around! Now you’ve got it working again! Thanks for watching!
@MaverickTheGreat2 ай бұрын
GOSH MAN!!, The way you explain it is how it should be explained! I guess the other people aren't very good at explaining things, because I've been going through videos for 2 hours to no avail, UNTIL your video..HUGE THANK YOU!!!! ❤
@b.joshuahenina4 ай бұрын
Great video, great content and well explained in very simple context 👏🏾 well done and thank you 🙏🏾
@TheRenderQ4 ай бұрын
Glad it helped!
@lynnecarnivale641423 күн бұрын
Thank you so much. The external drive was an added Christmas present for my son. You just helped me to get it working. I am thankful for your help. May GOD BLESS you! Peace, Lynne 🍃💜✝️💜🍃
@jamesacuna70448 ай бұрын
thank you.. I've been watching other videos with no avail but your instructions just fix my problem. thank you again
@IsaRaji-b6c3 ай бұрын
WORKED FOR ME , ASSIGNED A LETTER TO MY DRIVE AND BOOOOOM, Thanks man
@TheRenderQ3 ай бұрын
Nice! Glad it was as easy as assigning a drive letter. It’s a pretty common problem.
@Willz007021 күн бұрын
Thank you very much, you just save me a lot of troubles 😢❤❤
@TheRenderQ15 күн бұрын
You’re welcome! Glad you were able to get your hard drive working again!
@NourFrancis4 ай бұрын
Thank you! That was very helpful .
@TheRenderQ4 ай бұрын
You’re welcome! Glad you got your hard drive working again!
@Nat-vp5dx2 жыл бұрын
Tysm my case was the external hard drive didn't show up because i was restoring the capacity after i use it to install window 10. after i use disk management method and it works! thanks again.
@TheRenderQ2 жыл бұрын
You’re welcome! Really glad you’re got your hard drive figured out! Thanks for watching!
@plrbere11 ай бұрын
@TheRenderQ when i right click on the disk the change letter option doesnt come up do you know how to fix that?
@richardre28855 ай бұрын
If the hard drive is empty (eg it's new) you can just create a local partition on it called a 'simple' partition and then allocate it as much space a s you want. When you do this your computer will ask to assign a drive letter to it. After this your computer should instantly recognise it. Enjoy.
@Gedeon89Ай бұрын
Managed to solve it by assigning a letter to it. I thought I had lost of my photos from many, many years ago, thanks so much!
@leovelazquez-z4g10 ай бұрын
THANK YOU SO MUCH!!!!! BEEN TRYING TO FIGURE THIS OUT ALL DAY!!!!!!!
@troyoutcast75592 жыл бұрын
Sir my Extrnal hard disk is not showing up in the disk management tool bar too. Please suggest any methods you have.
@FredCDobbs-lq2lf7 ай бұрын
thank you (from the non geek) Been trying to use a external sata drive for back up and it wouldn't show up. You have rendered my sata usable! I'm now a subscriber.
@GreggSteinerguitar Жыл бұрын
thanks so much. worked perfectly.
@tholekasidlayi66773 ай бұрын
Oh my God! I nearly lost my 1Tera byte hard thinking its not working as new as it is. You saved me. Thank you so much
@n1ftynina7 ай бұрын
THANK YOU!!!!!!!! I WAS SCARED I LOST MY FILES I JUST HAD TO ADD A DAMN LETTER. LIFE SAVER FOR REAL
@DevilMayAsian5 ай бұрын
Life saver. I had a spare external harddrive with an unused cable. It did the trick!
@TheRenderQ5 ай бұрын
Great! Glad you had an extra USB cable around!
@PorterCrow9 ай бұрын
The video is a little out dated at this point in time, but you nudged me in the right direction and I was able to figure it out. Thank you so much!!
@xskat56713 жыл бұрын
I have a problem, For method 2 when I right-click on the new disk, the option to "Assign the following drive letter" or "Mount in the following NTFS folder" it doesn't give me the option to Assign the following drive letter" (the option you chose in the tutorial). Did I miss something? Which option should I pick? What will happen if I choose, "Mount in the following NTFS folder?"
@jek77263 жыл бұрын
me as well. the option to assign drive letter doesnt show up, only properties is showing.
@bigballofpaint44072 жыл бұрын
@Slaven Harkin Ty so much, was struggling on this part.
@BYHOLMS.2 жыл бұрын
@Slaven Harkin Will this method delete my hard drives files?
@BYHOLMS.2 жыл бұрын
@Slaven Harkin @TheRenderQ are you able to confirm if this will delete the files on the hard drive?
@googlespynetwork8 ай бұрын
Thanks. Helped with my Samsung 999Pro ssd I just bought. Couldn't figure out if it was the Sabrent enclosure or the ssd. But this worked perfect.
@kamdarvaibhav6 ай бұрын
Thank You for taking all the Efforts in Sharing this Video. Renaming Drive Letter through Disk Management in Windows 7 was helpful and it worked properly
@TheRenderQ6 ай бұрын
You’re welcome! So glad the simple fix of assigning the drive letter worked!
@upcomingcloudrapperluca76457 ай бұрын
Changing letter worked for me. Thanks
@TheRenderQ7 ай бұрын
Nice! Glad the simple solution worked!
@hopenavajo139110 ай бұрын
Thanks 👍 for the expert advice,it took frustration after frustration, you're awesome.
@MrKsan056 ай бұрын
Amazing video, it got my new usb external hard drive up and running in about 5 minutes. Thank you. BIG thumbs up
@TheRenderQ6 ай бұрын
You’re welcome! So gal you got your hard drives working again!
@waimeaguyz90748 ай бұрын
Genius personified, worth subscribing to. Thanks for sharing your expertise. Have a good day.
@luwatobiАй бұрын
Thank you because this worked for me. Really appreciate it.
@brianperry9517 Жыл бұрын
Thanks for the video the first fix worked for me . Thanks
@whatexitbets Жыл бұрын
Thanks I never thought to check the cable it work! thanks so much
@fayindanimathibela43844 ай бұрын
Thank you, I changed the USB slot and it working, your a star God Bless
@adrineabad298711 ай бұрын
I watched over 6 videos and couldn't figure it out, thankyou soooooo much W video.
@bignubeats946 Жыл бұрын
This actually helped, Geek Squad tried to charge me $400 and I wish I had a found this video two years ago and this video so happened to be two years old thank you so much bro you literally saved me so much money
@nurse_zach7 ай бұрын
Worked great! Thank you so much!
@khalidalbalushi9833 жыл бұрын
extremely helpful, thanks a lot.
@Hardno2021 Жыл бұрын
Thank You!!
@mesinlearning10 ай бұрын
Changing the Drive Letter is Working for me.. Thanks good strangers..
@TheRenderQ10 ай бұрын
Excellent! Changing the drive letter is easy and I’m glad that helped get your drive working again!
@arunsnair2960 Жыл бұрын
Perfectly worked ! Great job dude
@coolgreekid9 ай бұрын
This just fixed my issue! Thank you very much!
@raynoldakyereko-borkor51410 ай бұрын
Will you be able to get your files back using disk drill or any recovery app after formatting it completely?
@TheRenderQ10 ай бұрын
There is no way to recover your files after your format your drive. Formatting a drive will permanently erase all your data. There is no way to get any files back after you format it.
@princesskarolina2 жыл бұрын
I see Disk 1 Unknown. But when I right click next to it - nothing shows up. It's just a gray area. No long blue line, as it shown in your video. (I do see options when I right click on Disk 0 for Windows C). Why is that?
@zaceyles43245 ай бұрын
Im having this same issue
@RayGuselli9 ай бұрын
Massive thanks...this worked for me...assign a drive letter.......Really appreciated....Brilliant...
@edwardsmash4896Ай бұрын
Thanks you’ve really helped me out
@AhmedAlShammari99 ай бұрын
I changed the cable and successfully working fine, Thanks.
@romanmeshko25506 ай бұрын
Thanks a lot for the video. Solution with disk management and adding a letter helped :)
@hubert5004 Жыл бұрын
Thank you very much, this is the best advice I found on the internet, even WD corp does't know what is the problem but you help me a lot, thank you for everything and if someone is reading my comment then at 1:00 is solution of my problem.
@mikehalpern384 Жыл бұрын
thanks, i've been trying for 2-3 hours to make an external drive show up in windows explorer. with your video I fixed the problem in 5 minutes ... :-)
@monikavanwari21846 ай бұрын
Very helpful sir. Thank you very much
@Thealbertbp5 ай бұрын
Thanks for the help, very useful video.
@LuisCruz-yg6rs3 жыл бұрын
Ty. the Disk Management drive letter reassignment trick worked for me.
@ThexMonarchy5 ай бұрын
Thank you so so much ❤
@csabadomokos21542 ай бұрын
It worked! Thank you so much for your help!
@MaryoNagy4 ай бұрын
Thank you very much ❤❤ My hard drive is working again
@TheRenderQ4 ай бұрын
You’re welcome! So glad you got your hard drive working again!
@charleekarina6359Ай бұрын
Thank you so so very much for this video, I wish I have seen it before, I gave away one of my hard drives because I thought it didn't work. But now I know how to. Thank you ❤
@michaelhakim43694 ай бұрын
thank you so much ,that was helpful
@TheRenderQ4 ай бұрын
You’re welcome! So glad you got your hard drive working again!
@jopr.58682 жыл бұрын
Thank you so much, worked like a charm!
@mariib.c.2735 Жыл бұрын
Oh my goodness, THANK YOU!! THIS HELPED MY ISSUE SO MUCH!
@Kong-Long Жыл бұрын
Thanks a lot! Your video just solved my problem 👍
@sdh5687 ай бұрын
I have a 2TB external HDD not being detected by my PC. When I go to Disk Management, I immediately get a prompt saying unreadable disk must be initialized before Disk Management can access it, and an option with MBR pre-selected for partitioning. I run the process and it says "The request could not be performed because of an I/O device error."
@bradsmith87964 ай бұрын
Thank you! I didn't think the problem was with the cable because that cable was working perfectly to charge my phone's external battery pack. But after watching this video I found the cable that came with the external drive and it started right up. Apparently there's a difference. Thanks for the help!
@TheRenderQ4 ай бұрын
So glad you tried another cable. I had that experience too. And when I changed my USB cable my hard drive worked!
@hourglassescapes45442 жыл бұрын
Thank you so much for this. I was able to fix 2 drives today.
@TheRenderQ2 жыл бұрын
You’re welcome! So glad you got your hard drives working again! Thanks for watching!
@MariaHelenaAlvesRamos-y4v4 ай бұрын
It worked! Thanks mate!
@TheRenderQ4 ай бұрын
You’re welcome! So glad you got your hard drive working again!
@donuts95492 ай бұрын
1st tip worked... resetting my pc now. thanks
@Alaa.M9453 жыл бұрын
Excellent informative video, really I so appreciated for being this video solved my problem with my usb external hdd…thanks so much 👍👍👍
@Amine-p4o Жыл бұрын
thank you, the method of naming the disk worked for me
@Jexo_stormАй бұрын
Thank you So much, I had so much content on my hard drive but ever since I had updated to windows 11 the drive stop showing but now its fixed
@madukawhitney29502 жыл бұрын
What if it doesn’t make the sound when you plug it in and it doesn’t show up either
@TheRenderQ2 жыл бұрын
If you don’t hear the chime when you plug in your external drive here try a different USB port and for sure try a different USB cable. I had to change the USB cable on one of my drives to make it work. Also try plugging it it in on another computer if possible to be sure the problem isn’t isolated to your computer. If you can tell the drive is powered up and spinning it’s a good possibility you will get it working with one of those tips. Hope you get your external drive working soon!
@madukawhitney29502 жыл бұрын
@@TheRenderQ hello thank you for the reply. I already tried all of these and it didn’t work. I changed the USB port, changed the wire, tried it on 3 other laptops and also checked the disk management to see if it would appear but none of it worked🥺💔
@madukawhitney29502 жыл бұрын
Maybe it’s damaged beyond repair or something
@StarlightBettas Жыл бұрын
trying to swap data between two different computers somehow resulted in it no longer showing up on the second computer, and then it stopped showing up on the first computer for seemingly no reason, this may have fixed it so thank you! i can at least look at the files now and select one for backup.
@EnlightenedCrow4 ай бұрын
Worked for me, thankss!
@TheRenderQ4 ай бұрын
You're welcome!
@JMVD48 Жыл бұрын
Thank you very much, the explanation about Disk Management and assigning a new Drive Letter is VERY important to me. 👍