How To Fix Hard Reset Hp OfficeJet Pro 8610 Ink System Failure

[@scottgoldfarb1227]

I would like to thank you very much for this video. This is a public service and HP should acknowledge and link to it in their product support site. Shame on HP! You saved me $225 plus the cost of new ink cartridges for a brand new printer. I will share this video in my social media to support you and your efforts. Should KZbin see this comment, I for one hope that you rank this video accordingly and support the person or persons responsible for posting it. This is a true service to the public and speaks highly of KZbin to share content of this type.

[@hannastolarczyk4728]

It didn't work for me the first time, so the second time I tried, I removed ALL cartridges and I noticed that one of them felt really light, so I swapped it for a new (refurbished) cartridge, installed the cartridges back and went through the whole process again. It worked the second time!!! This is an awesome video - it saved me $$ since I didn't have to buy a new printer :) The HP support is horrible, they are useless- they never even try to help, they always try to convince me to buy a new HP printer. They are worse than used car salesmen!!!

[@varmaTrini]

I removed the print head and flushed each of the 4 nozzles with a 20ml syringe(fitted with a suitable refill adapter) till i was able to flush see clear water from each cartridge bay. I then had to ask my printer to clean its head scores of times till i could get the alignment & color's correct and this worked the trick for me

[@rcole6679]

Exactly! Same here.HP useless, but new brand name HP cartridges worked!

[@ssu4492]

I tried four times and almost gave up on this printer. Just when I was about to buy a new one, it finally worked! Thank you so much for sharing this method.

[@freddyboy84]

Best video for fixing my intermittently used Office Pro 8600 without spending the criminal / price gouging £112 pounds on HP cartridges. Printer mechanics and head are like new so I did not want to throw the printer on the scrap heap. Not exactly a sustainable manufacturing policy from HP. I ordered 3rd party ink cartridges, I ended up getting 2 sets because the first set gave me the dreaded printer failure error - so did the second set. This procedure fixed the problem. I had tried the ink reset procedure - it did not work - after a few prints I got the printer failure error message again. 10 stars for this video. Note: This temporarily fixed the problem. - when you turn the printer off and turn it on the next time it reverts to the message "There is a problem with the printer or ink system.... etc etc." So my initial joy at fixing this problem has reverted back to frustration with the HP ink scam.

[@Morgul-blades]

Much like others that have already posted, I had gotten this error a LONG time ago (probably 2 years or more) and let the printer sit and collect dust thinking that one day I would fix it. After this reset fix I was able to install fresh cartridges and get everything back in working order. Thank you for making this video!

[@bartwinters1206]

Dear Teck TeckDriven, thank you so much for this information. I bought this printer in 2016 for a little over 200 euro's. I had some errors before but I was able to fix it. Untill yesterday I got this strange cartridge error. I am not a tech kinda guy but I tried everthing (new cartridges and all) and nothing would work. Not even the help fixes on the HP website. I also looked up printer repairs in my city but for only one hour you have to pay 75(!) euro's. Thank god I saw your youtube video. You just saved me costs for a whole new printer. Like I said I am totally not technical but your video was very clear in every step and I found it very easy to follow. Again thanks for sharing your knowlegde! Wish you all the best and take care.

[@dtowndano]

Thank you for this detailed troubleshooting video. I followed the directions and the printer seemed to be responding as this video indicated. I was having no issues with my 6 year old HP Office Pro 8610 until I had to install a new ink cartridge. So after buying two HP replacement cartridges ( spent over $90) I wasn't able to resolve the dreaded "Printer Failure" error message. I tried several times with no luck. I've come to the realization that you're only going to get about 3-4 years out of a $100-$200 HP printer. Once the initial warranty period and HP tech support period runs out, forget about it and buy a new printer.

[@2beachcombers376]

Worked 1st shot

[@semurray7621]

Thank you! You just saved me the cost of a new printer and the cost of ink I just purchased for it! I've worked for hours on this printer with no results till I found this! You've made my day.

[@Kriswixx]

ooohhh i am right there now I have DOUBLE HOPE

[@vamsikrishnaannavarapu5421]

Thank you so much dude! One tip for people who still get the same problem repeated after first time reset, have to keep doing the same process. After the cartridge is placed inside use A4 papers to continue the calibration process. Cheers!

[@robburton]

I spent countless hours with this problem, finally a solution. Thank You!

[@JesusGarcia-jr6ij]

This worked on my hp pro 8600 plus printer after having a depleted blue ink cartridge. I refilled it and it would not accept the newly refilled cartridge. But now it works. Thank you so much.

[@coffeeattack]

That's the one I'm working on.

[@tammanaq]

If this doesn't work - then you have to go into the emergency menu as he does - but then clear all failure messages. Super simple. I just spent over two hours figuring that out haha.

[@Na-yd5hf]

Where is the emergency menu

[@tammanaq]

@@Na-yd5hf Sorry, I meant the support menu. Like he does in the video.

[@Na-yd5hf]

@@tammanaq ok np but where is the failure message

[@tammanaq]

in the support menu you will find a way to erase/clear all errors. I can't remember what it is called.

[@QamomQ]

Wish I could find where to clear messages.

[@mateka7582]

You are a life saver! I did all the steps and still got the same error message, but then I heard you say that your ink was old and could’ve been dried up. So I checked all of my cartridges and found that one was dried up! I replaced it and my printer is working!

[@arwenrosalie3031]

I got this same printer at. Yard sale for free! The owner told me to steam the bottom of the cartridge to revive it.

[@blackboardexemplarycoursep9986]

This was super helpful!!! The printer was not used during the pandemic, I was about to toss out the printer. I was able to install new cartridges and get it to work again. Thank you so much for posting this!!!

[@jennifermalcolm3707]

OMG!!!! AMAZING!!! THANK YOU!! I've wrestled with this, spent 3hrs in the phone with HP a month ago to reinstall this printer and then my internet was dropped and it happened again!!! This fixed my issue and I am so grateful!!

[@laurelboone5226]

I tried many other procedures that did not work. I had to do your procedure twice (just as you said it might be the case), and the second time it worked!!! Thank you!!!!!!!!!

[@SLCapps]

Thank you so much for this video! My parents gave me their old HP 8610 because they no longer needed it, and I loved having it as a backup because my Canon doesn't have a scanner. It came at me with that error about a month ago, and your steps fixed it! I had to do it twice, but it worked!

[@nigelhoward7403]

Perfect! I'd been away for a month . Following your super clear help I went through everything but the printer still showed the error message. I then inserted a new set of print cartridges repeated the procedures in your video and now everything works fine! Thank you so much.

[@teajadetime2442]

Thank you so very much for making this video.. I followed the steps and now my printer works again!!!!!!. I had to do it twice like you said you might have to do that and i didn't give up and the second time it calibrated and printed out the same copy you received..

[@valhallacustomwoodworks3840]

I have the 8610, had the same error code. I made 4 attempts following this method, however, my issue was I had two ink cartridges that were empty, and for whatever reason, the printer was telling me it was a printer failure. The only reason I figured this out was because I was alternating which ink cartridges I pulled out with each attempt. Thank you for this video, if not for it, I would have never been able to figure this out!

[@TeckDrivenTeck]

I am glad I was able to help

[@MIKE12334455]

thx this was also the problem whit my printer thxxxx empte cardrig

[@RecentlyAdded1]

I just found this video. For probably the same reason everyone else did - my printer started acting up. Thanks for this! It helped out a LOT!

[@jstaples8764]

thank you! I had 2 hp 8610's give me this warning within a week. When the first one errored, I figured the printer was just really old, finally failed, and time to upgrade a printer so i threw it out. then, 5 days later a second one errored the exact same way and I figured it had to be some kind of HP shenanigans. Im glad I found your video, the second printer is up and running again.

[@popsky52]

Thanks!

[@TeckDrivenTeck]

You welcome :)

[@popsky52]

THANK YOU!!!

[@salomephillips5919]

You just solved a huge, ongoing crisis with this printer - THANK YOU!!! Enormously grateful!!!

[@mrwcool]

took the head apart 3 times and this actually worked. Thanks man!

[@wendyfleur2374]

Thank you so much for your video. I was able to fix my printer error stating that my yellow cartridge was defective and I needed to change it even after changing it. Once I semi factory reset it that error never popped up again. Thank you!! You save me some money

[@frankrodriguez6424]

Wendy Fleuridor why is it always the yellow.?.

[@HassonStudio]

I had just cleaned the printheads and had this issue. Other videos did not address this reset - GREAT job, printer worked just like yours did. Thank you!

[@mattstewart4002]

How do you clean the printheads?

[@gracefulworks_by_kk]

This helped me solve the issue and get my printer back online. I had an ink error. Thank you so much for taking your time to make this video to help others. Greatly appreciated.

[@varmaTrini]

I removed the print head and flushed each of the 4 nozzles with a 20ml syringe(fitted with a suitable refill adapter) till i was able to flush see clear water from each cartridge bay. I then had to ask my printer to clean its head scores of times till i could get the alignment & color's correct and this worked the trick for me

[@billlandcruiser9879]

Mate thank you from the bottom of my heart, you saved me so much stress. It took me 2 times so thanks for mentioning that towards the end of the video, now have you got a vaccine for corona kicking about

[@johnnyblast326]

Proof That Primo Content Never Dies...Thanks

[@RobertNixon-s7t]

Great video. I thought my printer was done. Troubleshooting is right on. I followed the instructions and it worked perfectly. Printer working like new again. Thanks so much.

[@Luke2128]

Well, I just did this. I hope it sticks. I have always used genuine HP cartridges and can't understand why this happened. We used the printer daily for homeschool and business so it wasn't an issue of it sitting around. Maybe the cartridges that I got from the store were not FIFO'd (first in, first out). I hope this finally fixes it. Thank you so much. It was truly helpful.

[@armandoguerillacono9592]

Best ink system problem solution method. So easy to follow. I saved a hundred dollars today. Thank you so much. Your new subscriber here. Got to go printing now coz my printer is now working fine.

[@helenawilson5310]

Thank you so much for this Video being available. This fixed my Printer Error exactly on the First try as shown in Video. Probably saved me a huge amount of Money also. Many thanks again!!!

[@markb452]

Seriously excellent video!!! VERY cool trick about getting into the “Support Menu” to do a “Semi-Full Reset”. This along with cleaning the print head internal contacts and contact springs fixed my problem with the print cartridges not being detected, 😀

[@FrenkMelk]

That was a clever back door hint there! I'm trying to mod it to work on mine now! Thanks so much!

[@affordableframing7532]

Wow, that was...AWESOME!! I would never have found the secret Reset button! Thank you so much.

[@TeckDrivenTeck]

I am glad I was able to help :)

[@fp6889]

Worked for me after 2 resets. THANKS!

[@TeckDrivenTeck]

I am gald I was able to help:)

[@matthewthatguy9567]

O...my...gosh! I wasted so much money going to ups to print stuff off cause this dang printer always has a different error code whenever I need it! Thank you thank you for this video! At the beginning I was kinda leary cause you were starting like another video I watched that didn't help so I'm glad I stayed till the end! Much love and happy holidays to you and your family!

[@TeckDrivenTeck]

Thank you, i am glad i was able to help .Happy Holidays !

[@theharringtonson7349]

THANK YOU!!! I actually had to do it twice, but it WORKED!!! This video was great!

[@TeckDrivenTeck]

I am glad this video helped. Happy Holidays

[@tonyahandy7170]

Thank you so much. You made resetting my printer so easy and it was fast. As a matter of fact, I was fixing it step by step along with your video and my printer was all set up before your video was finished, lol. PLUS it's better than before, because I got it brand new from someone who didn't want it anymore because they couldn't get the scanner to work and he didn't feel like taking the time to return it. Well, guess what? Now the scanner works too after trying your way. Now to try to figure out how to get my EPson Artisan 1430 a reset. Thanks a million!!!

[@TeckDrivenTeck]

I try to stay away from Epson, because of there animated self head cleaning that uses up ink. But I still recomend them for people that dont print alot. Becuse ots better to loose ink then have a cloged up head

[@MIKE12334455]

thxx also the problem on my printer empty cartridge

[@johninkcmo]

Thank you! Also, empty non-HP cartridges can add to the trouble!

[@jasonjackson4555]

Dude!! Thank you so much! This worked perfectly. I wish I found this before I got ink all over my hands playing with the print head!

[@invesible101]

Thanks this was the help I needed. Didnt work the first time but I will try again.

[@scyllamonster9816]

Thank you so much! You saved me going out and buying new ink and a new printer! Had to reset twice, and now it works like a charm.

[@supersportsmom3169]

This worked ! OMGH! Had to do it twice, but it worked! Thank you so much!

[@TeckDrivenTeck]

I am glad I was able to help

[@stephendoane2075]

Genuine HP ink carts are prohibitively expensive, so, like all of the dozen or so inkjet printers I've had before this one, I purchase the highest rated non-genuine, but new (not refilled) non name brand carts, which are 1/2 or even 1/3 or more off the cost of HP genuines. 5 years ago, I bought this printer for $104 on Amazon (can't believe it's up to $399 now), and been using iKong brand knockoff carts, and never had a single issue with carts or the printer, until last week, put another set of iKong carts in, and at first got error that the Cyan NEW replacement cart just inserted was EMPTY. Come to find out the little square fingernail sized computer chip on the iKong new cart FELL OFF, and was lodged in the area of the cartridge. After playing with things, and even inserting a NEW replacement iKong Cyan (second one), got the "damaged cartridge" error. Could not resolve, so I bought the bullet and ran out and spent $79 for a set of 3 HP brand color carts, inserted them, and YIKES - still same "damaged cartridge" error! This is the type of thing that caused me to trash every previous printer I ever bought in the past, something would happen where it wouldn't print at all or 1 or more colors, despite buying and installing all new carts, which would not resolve the issue, causing me to toss in the trash the set of NEW carts that didn't fix the issue, AND the printer, and then run out to buy another new printer. Every one of the dozen or so inkjet printers I've had this is exactly how every one of them died. This printer has lasted 5 years, and has been hands down the best printer I have ever had, so I investigated either replacing the print heads, buying a print head repair/cleaning kit for $20, when I found this video. Followed along with this video exactly, but it did not fix it - the error degraded now to "problem with printer or ink system" which, I read while researching, is REALLY BAD, no solution. BUT - the second time doing this procedure exactly, when calibrating it DID actually print the calibration print test page, and then ALL was working again! This is the BEST video! Apparently when this model has any cart run OUT of ink completely, and you keep printing even a few more pages, it gets "air" in the print head for that ink color, and causes this severe problem and can actually damage the print head. I guess this Support Reset FORCES the printer to pump up the carts with pressure which if you have full carts for this test, will manage to FORCE some new ink into the printhead color that had the air pocket, and doing this one or more times (depending how much air, or how long ago it happened) will almost every time get the printhead full of ink internally and working again, without having to try manually cleaning, or getting a printhead repair kit as mentioned elsewhere I researched before finding this video. AWESOME! But for sure, make sure all your ink cartridges have plenty of ink when you do this reset and it asks to install all ink carts, or you may continue to force more air into the printhead from an empty cartridge, and it appears save a worst case scenario, these steps one or more times repeated will almost ALWAYS revive your printer, save you $$$ or even the cost of a new printer (and tossing any recently purchased new ink carts) WoW!!! Thank you Teck TeckDriven !!!!!

[@KarenWray-m4y]

Thank you so much!! You saved me getting a new printer, great clear instructions to reset 😊 very happy this worked. HP help was useless

[@heidivaudin3934]

You're amazing! Thank you for sharing your knowledge and helping me to fix my printer!! ..its been out of action for almost a year!..and was considering buying a new one. Thanks so much..grateful to have my printer back in action!!!! 😁

[@TeckDrivenTeck]

I am gald I was able to help:)

[@romulof.8901]

Thanks for posting this video. I had the same problem with my printer. I thought I needed a new printer, but this video helped me fix it.

[@allenbankstusc]

Thanks, been trying for 2 hours to get around the wireless setup lockout! VERY HELPFUL!!!

[@cartermorey8647]

used this program twice already. thanks!!

[@CivilianDan]

Thank you for helping. This worked exactly as you explained.

[@namolokaman2393]

In my case, the 'ink supply system failure' error message was not caused by defective ink cartridges, or any software reason, but by the damper membrane of the cartridge pressurization manifold, inside my 952 printhead, having come unglued a bit, enough to prevent two of the cartridges from pressurizing properly. The fix: 1) Disassemble the printhead to remove the cartridge pressurization manifold. 2) With an X-Acto knife: trim both ends of the partially unglued acetate membrane on top of the cartridge pressurization weir ( a chambered labyrinth to regulate air pressure to the cartridges ), since the excess membrane material, on both ends, can unfortunately contribute to the membrane getting unglued whenever removing the ink pressurization manifold. Note: Do NOT peel off the membrane of the ink damper reservoirs instead, though - that's not the membrane we are talking about! 3) Peel-off the partially unglued membrane from the cartridge pressurization weir. 4) Clean the membrane with lighter fluid (best), or alcohol. Make sure not to wrinkle it in the process. 5) Apply superglue to the top of the walls of the cartridge pressurization weir ( preferably with a CA glue accelerator to minimize white fogging ), and gently reposition the acetate membrane. Wait a day. Make sure the tiny air outlet in the center, along the edge, is left unobstructed, though. 6) Reassemble the printhead.

[@tntglobalaccounting2371]

THANK YOU! Finally fixed the error messages and am printing again! :)

[@TeckDrivenTeck]

I am glad Iwas able to help ;)

[@123lenny135]

You re the MAN!! This worked!!

[@privateone8583]

thank you so much! after trying to fix this dang thing I wasted 2 hours of my life until I found this! tytytty!

[@TheLawnCareLifeinMowssouri]

Thanks! You got my printer back up and running! Appreciate the content. 💯

[@TeckDrivenTeck]

Glad to help

[@pamwade1691]

Thank you so much for this video!!! God Bless you!!😊

[@kywolfin]

Thanks dude! This worked perfectly.

[@achmaddenibnu7169]

Thank you very much sir ❤️

[@Nick-rb1dc]

I have a T120 and have had this problem when I tried to use 3rd party ink replacement. I have found that the print head gets very dirty and needs to be cleaned. So I take the 4 inks out, then turn off the printer, then lift the main lid and slide the empty print head over, unlatch it, take it off, and run warm water over the print head while taking care not to get the circuit board wet. Then after a few minutes of rinsing off the wet ink jammed in the head, letting it run into the sink, I use a hair dryer with warm or cold air to dry off the print head as best I can. Then reinstall the print head, then the ink cartridges. This has worked two separate occasions for me, about a year ago and today. Obviously, don't just blindly trust someone saying put water on your print head, but research this option and do it if you're out of other options.

[@apisoft1]

The hidden menu ... Great bro it's work.

[@Artoga]

OMG!!! Its worked!!! Thank you so much!!!!!!!!!!

[@donnagholar9695]

I just attempted this process but the home key never appeared? Any thoughts?

[@jakelive1]

thank you sorted my problem after hp support couldn't

[@jennycheuk2007]

Thanks so much for your video. I followed your reset steps but once I put my cartridge in, the same printing failure window pop up and stop printing. Do you have any thought about it? Thanks so much. Fyi, I am pretty sure my print head is working cos when I plug the old cartridge back, there is no printing failure message pop up. It pops up when I replace the old one to new cartridge. I tried 2 new cartridges and they are both the original hp ink. I am kinda frustrated right now. Do you any thought about it? Your help is greatly appreciated.

[@terrygee1957]

This was superhelpful. Thank you.

[@mikeloriemd5392]

Thanks, We'll see if that will help my printing delays

[@schelldun]

Worked great!! Thank you.

[@timsteene10]

Great advice sorted printer ink problem after two attempts thanks for the help

[@kristianrekola6404]

Thanks alot dude❤

[@delxmax]

Thank you! Worked for my office jet pro 8600 plus.

[@slavaakerman7301]

Great it worked I appreciate the help

[@sonyshivdasani8036]

The best video!! Thank you so much :)

[@faustozabdi6169]

Thank you so much, i was able to use my printer again, great video.

[@paty55y]

Thank you so much I tried what you said is it worth the very first time you are the best thank you

[@paty55y]

It worked thanks

[@robertcheruiyot2818]

mashallah!!!!> May Allah bless you . Inshallah!!

[@Lena-K..]

Great Video! Thank you for your help on how to reset printer.

[@TeckDrivenTeck]

I am glad I was able to help :)

[@Cbermeo75]

I did this like you instructed. The first time, I still had the same issue. So I tried doing a semi-reset again. However, the second time around after I removed the ink catridge, although it gives me the "Until cartridges are installed..." message, the little house on the top left that brings you back to the main menu (home key) is no longer there. I'm this close to taking a sledge hammer to this printer. Any advice?

[@TeckDrivenTeck]

If you do power cycle by unpluging the printer from power you should be able to do it again. But it could also mean there is actlly somethong wrong with it and parts may need to be replaced or the printer

[@charlessale409]

That’s happening to me too. I’m also this close to getting the hammer 🤣

[@anubisfan3876]

Thank you so very much! After reading a few sites- following your hard reset tutorial fixed the problem! Genius you are! Ever grateful.

[@michaelag8040]

My printer is still messed up but thanks for the tutorial showing how to get into the "secret" menu.

[@sofiag8490]

Thank you for your helpful video.

[@TeckDrivenTeck]

No problem, i home i was able to help. If it does not work first time try multiple times. This should work

[@m_gwb]

Wow, thank you so much! Very helpful video and very informative 👏🏻👏🏻

[@partapsinghkahlon1296]

Thank you so much, You are a genius. I tried it on my printer and i resolved my problem 😃👍

[@alkayemediagroup4536]

VERY HELPFUL Thank you

[@sinceritysf]

This totally worked for me! Thank you!

[@marccultice4852]

Thanks for this instruction - I didn’t want to throw out a printer that could be repaired so easily!

[@TeckDrivenTeck]

It does not always fixes the issue but sometimes thats all it takes to get it working again.

[@ricgermany]

Thanks !! it works as you explained.

[@TeckDrivenTeck]

I am glad I was able to help

[@chittipotti3]

Thank you very much, this video was super helpful.

[@DrAmrCactus]

@TeckDrivenTeck I cannot help thanking you ...yes the home button was not lighted or pressed after removed one cartridge in hp 8600 but when you said I should press fast in its place many times even if not lighted I succeded to enter the menu iam not believing I could make it print again...can you advice me how to make it accept non original cartridges or refilled once and which better refilled or non original...by the way I got these errors after I changed support menu option (ink initialization) from clear to set ...when should I change this option safely ..I was printing in only black while cyan and yellow was empty after I change this option from clear to set ..printer said to look if cyan and yellow cartridges have leak then reinsert and never succeed there was no leak just empty i only succeded to print when i could enter menu and made again option to clear ..don't know if I could print because I entered menu only and removed error orwhen I entered support menu and change ink option to clear ...I think I should make this option to set when all 4 colors are full not with 2 empty of them ? Others said I can change it to set to accept non original cartridges? Anyway may God (Allah) bless you for helping me to press fast in place to enter menu thank you

[@rhondabutler1934]

Thanks so much. It cleared my problem right up!

[@mrxshun1]

Saved me, thanks bro!

[@checkouttheplightattendant]

THANK YOU!!! I am so glad I found this video!

[@antoniocouto6992]

Thank you very much for such a great tip and information. It help me greatly.

[@JoschlBoschl]

youre the king!

[@joseamedinaanzaldo6101]

Very helpful! thanks so much! :)

[@danamichelle1202]

Awesome!!!! It solved the issue!!! THANK YOU

[@TeckDrivenTeck]

I am glad I was able to help :)

[@MegToDiffer]

THANK YOU SINCERELY FROM THE BOTTOM OF MY EXTREMELY FRUSTRATED HEART❤... edit: looked like it was working but cartridge error showed up again 🙃