HOW TO FIX Keurig K Duo Essentials Model K5000 Leaking water Not Working Add Water Light

[@simonsrattanroom]

My duo was leaking plain water every brew, and using your disassmbly instructions, I figured out that the tube was disconnected from the vent fitting. Each time the water tank was filled, the weight of the water in the vent tube would make it tip over and leak clean water into the base of the unit. Thank you!!

[@samjohkastah5870]

Thank you! I had build up and a clog, couldn't get water to pump to descale and couldn't figure out how to get the casing off beyond the screws. Fixed it!!

[@snapell74]

Can't even tell you how close I was to just tossing my keurig out into traffic. The water would not pump after descaling and I could not for the life of me figure out why. Found this video, did the steps and whammo! It works! Thanks Dad!

[@JustADad]

Great job!

[@RosieCarl]

One morning recently, my Keurig Duo Essentials worked fine and I made 3 cups of coffee using the pod side. The tank was pretty low, so I filled it, although the fill light was not on. That evening, when I got home, the fill light came on when I turned the device on, in spite of the tank being full. We searched for solutions and came across your video. Following your examples, we were able to get the pot apart and found the problem was the vent tube ( plugged with coffee grounds --weird).The easy part was finding and fixing the problem with the vent tube. Not so easy was putting the pot back together. We judiciously removed a few of the more annoying tabs and got it back together fairly well. It makes me wonder how in the world they put these things together to begin with. Anyway, it is all good for now, but it wouldn't have been possible without your video. Thanks for sharing!

[@chrizk.9343]

This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact kzbin.infoUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.

[@JustADad]

Glad you like it!

[@kymbreyonahampton8592]

I have this exact model the duo Keurig and today it's pumping the water out after I place my k-pod into it it pierces it both on the top and bottom of the K-Cup but no water is going inside of the pod so it's not brewing I don't know how it's going into the cup plain water and not into the pod? And when I remove the K-Cup out of the Keurig it has a hole on the bottom and the top from where the needle pierced it

[@cmecu_seemeseeyou9330]

I am taking mine apart today. I seen this nasty gunk deep inside of it. Been having sewer flies living in it. YUCk.. Anyway , while taking mine apart, the top section, before trying to take that part off , I think around 3:36 of your video.. I noticed there is a red wire that goes from the power button selections down to and part of a wire harness that is connected to a circuit board. I would reccomend to carefully pull this ( looks like about 12 wires.. 11 black 1 red ) and disconnect it from the circuit board. I will easily pull out, just be careful not to yank by the wires. Doing this will take all that tension from the red wire that goes up to the buttons. Dont wanna pull the top off and rip that wire apart.

[@do7awi]

4:45 this was the culprit. Thanks for the detailed video. My coffee won’t overflow anymore!

[@jimbetche7864]

I found that to cure my water flow issue, instead of tearing apart the whole machine, I took the water tank off and removed the 3 screws that hold inlet valve and low and behold it was very dirty. After cleaning it out everything worked like normal. No more issues with it.

[@kimandersenjohnson2324]

You are awesome!!! Keurig should sponsor, if not hire, you!!!!

[@JustADad]

Wow, thanks so much!

[@jamesdeluca3468]

What do you mean? hes helping people fix keurig's. They don't want that😂

[@glenthompson291]

Yeah, the way they built this thing it ain’t supposed to be opened up and put back together. They really made it way harder than it needed to be

[@butterfly717-ho9mt]

I had my k duo for only 13 days, and the lights for both pod and pot will not come on..nothings happening.. I just had them send me a replacement, meanwhile thank you for this in depth video!

[@billcoltharp]

The thermostat on the heating plate is a "KLIXON", it's a bimetallic disk that "snaps"on when cool, and off at a preset temperature. It turns on and off to keep the carafe at a relatively constant temperature.

[@JustADad]

Awesome!! thanks for explaining how it works!!!

[@sandynystrom468]

I left comment asking why when i pushed the coffee side the lights will flash to choose which cup i wanted. I laid the machine down and took out the coffee basket and what i noticed in the right far back looked like a very small senior so i took my straw bush to clean out my straws for my hydrojug and cleaned it it had alot of coffee build up on it ,sat the machine back up put the coffee basket back in and pushed the botton for the coffee and picked how many cups i wanted and it worked it made 12 cups of coffee. Now both side are working great,

[@JustADad]

Wow! Thanks for sharing your fix!

[@jayo8436]

What's that thing on the bottom of the keurig that looks like a battery compartment?

[@deannag0330]

I was wondering the same thing

[@faithamber116]

I was also thinking the same ?

[@jasonmcbride8729]

Thank you for this video. Although my issue was a little different, I was able to fix my Keurig. As you described, my Keurig was not completely filling cups from the K-Cup side. The K-Cups would fill properly if I held down the handle while brewing. What I found was the paddle that rests between the top of the K-Cup and the top needle had broken further back in the mechanism. This also caused the 'locking' feel you would get when closing the handle, to also be broken resulting in the handle coming up during the brewing process and tripping the sensor that the handle was open, stopping the brewing. I've super glued the broken component. Here's to hoping it holds.

[@kennethdameron68]

My problem is pretty similar. Can you suggest specifically where these parts are so I can find it and fix it.

[@katefisher638]

My K-duo just like this clogged. I've been trying to descale it with vinegar. I was able to get a couple ounces out through both sides but that's all. It seems like it trys to pump but only a little comes through. If I knock on the side a little more will come through. Is there something I can do? Where do you think the clog is?

[@77bigpinto]

Two weeks old, great cup of coffee, suddenly no power, what a disappointment, I will take it back to Wal-mart, Great video.

[@MaggieCarranza]

Same here- lasted only 5 months then stopped mid brew and completely dead (no power) so can't just use other side and past the return time. :( very dissapointing.

[@scottedwards1671]

Same thing just happened to me no power at all

[@doinstuffwithaveragejoe3928]

I have been looking the past couple of days for someone with the same issue as us and can't find anyone with it. I found our Keurig duo essentials in wally world compactor I was dumping about a year ago. (It was a return to the store and in the box with a return ticket saying not working.) So, I brought it home, cleaned it real good, and tried it out. Worked perfectly. Now, almost a year later, all the single serve numbers overfill. 8 oz. brews 10 oz. 10 oz. brews 12 oz. Do you suppose it could be a pump issue with ours as well, or possibly electrical? (As in a circuit board.)

[@jordonhataway2393]

So thanks for this i enjoy taking things apart i did not figure out my problem but the k cup side works perfect so i guess for now ill just live with it

[@BigPMachinery]

Are you able to tell us why it doesn’t run full cycles when descaling with vinegar? Only pure citric acid works on these machines.

[@mrs.dorenkamp4176]

3:27 : I just ordered this part on eBay and it said it’s the water pump. Is the other one you point at the air pump then? I replaced this and put it back together. Almost perfect- wondering if I need to replace the other pump as well. I get about 10.5 ounces when I choose 12 ounces and 4 cups when I choose 12. Thoughts?

[@SeamusMaccDuff]

Very insightful video. My problem was that water on the cup side would not run through the cup itself, but around it. Other videos said likely a hose had come off. Wished I had watched this through as the fix did not require full disassembly. At 7:47 the cover for the cup side is off. No indication how though. Can you show this? Cover off revealed that indeed a hose was off. Simple enough to connect. Of course, I’d done the disassembly. Some comments there: A lot of the disassembly involves disengaging tabs. The first is at 1:40. Put a small flat screwdriver in the outermost slot to pop these loose. A note: screw #4 only holds on the warming plate cover. 2:00 The larger back panel overlaps the smaller one. This is probably why the tab broke. When reassembling, align both panels together to avoid this. 3:35 Jab a large pin at an angle into these caps to pop them out. 3:46 Whoa there. Steps that take a lot of work and may break pins are what we want to see. 😊 Removing this panel is a real pain. Lifting one side will drop the other’s tabs back into place. And you have to lift from the back, which forces the front tabs in. There’s along toothed tab in the middle. Between right-left and front-back, I broke this off in removing the panel. Plus the wiring is still attached when you take this off. If you could show how the cup side cover came off, that would be a big help if this happens again. Raising and lowering the cup cover can gradually work that hose loose. Thanks!

[@SeamusMaccDuff]

Solved the cap removal, as my hose had again become detached and I didn't feel like taking the whole unit apart again. To remove it, raise the cover. Place a thumb on each side of the cover edge underneath. Press upward until the forward tabs detach. The back tabs lift off to the rear. Voila! Reattach the hose using a needle nose pliers. I put a small zip tie around it to help keep it from coming loose again.

[@Bunky1267]

Great Video Or Keurig essentials is leaking water not coffee from 2 corners of the basket when brewing. Any suggestions?

[@JustADad]

have you cleaned the needles

[@Bunky1267]

It's not on the K cup side only on the karafe side it runs over the outside of the basket holder onto the top of the karafe. It's water not coffee the basket is not over flowing.

[@Bunky1267]

Coffee maker is fixed. The unit needed to be descaled. The pump wasn't pumping hard enough so the water was dribbling out of the holes in the stop of the basket area and running down the rail for the basket and down the outside of the basket holder.

[@ximglitchedxgaming7392]

So where the water enters I had to take the tube offs and completely tear it down cause I noticed that it had coffee grains and some kinda build up in it that looked absolutely nasty cleaning it right now and hope that's what was causing mine from pumping

[@sandynystrom468]

Wondering why I push the coffee side the coffee light is green and numbers are flashing blue to choose which one to make once I choose it it heats up and then the coffee light turns red and flashed with how many cups coffee you want with the cups coffee flashes as well k cup works fine what could cause it I'm thinking a clog?

[@marcellachavez7153]

Hi there! Thank you for sharing. My machine is reading code 1r there’s nothing on the subject. Wondering if you have any insights you could share?

[@ronisolis812]

That video helps me thanks

[@josephhellams1742]

I bought this machine like 3wks ago dead stik!! Took it all apart put it back together cant find reset i think the top is not recognizing its closed therefore not allowing water to pump thru after its closed and not convenient to find a switch! Cleaned the needle and check valve it's not that .Youu could blow thru the machine but when you close top you cant blow thru it I like your video!! Any input I'd like to hear what you think?

[@katherynmorris38]

I believe this is a descaling issue. Everytime I try to descale the machine I have to run it 20 plus times to get it going again. I've had this keurig almost three years and i make alot of coffie. Other than this i love it.

[@BigPMachinery]

This is the issue I have. I have learned not to use vinegar at all. I work in the HVAC field and typically have ice machine cleaner on the truck which is a mixture of citric acid/phosphoric acid. This mixture does not work either. It does not run a full cycle like stated in your post. HOWEVER, pure citric acid powder works great! I mix about 3 table spoons in hot water and dump it in the back of a full tank of water and run a full 12 through carafe and pod and they fill up just fine. I usually buy my citric acid power and my local health foods store but those results may vary.

[@edunrau1020]

My duo turns off while brewing a pot of coffee, I can restart by jiggling the coffee basket , sometimes more or less .This may happen often while I monitor it till completing the process. Ed

[@kathydyer7286]

What is the rectangular box you touch at 5:03? Mine had mold in it. I was able to clean it.

[@faithamber116]

Does it work now ?!

[@suezimmerman6342]

How do you get the tricky part back on

[@schneider1492]

I wish you would have showed us in more detail the pins that you broke off while taking that piece apart, that way we can figure out where we need to reach into to undo those clips instead of breaking them off ourselves as well.

[@kennethdameron68]

My problem is that you have to hold the handle down for the pod side. It's not much, maybe 1mm. It closes correctly, it just needs to go down that 1 mm!! Suggestions on what the correct way is to fix it?? Please, no duct tape comments.

[@rubens0102]

Any fix to why my keurig won’t power on after going through descaling?

[@BlueKrosis]

What if the part at 4:59 your holding in your hand is clogged, How do I clean that?

[@glenthompson291]

It’s all plastic clips, just disconnect and soak whole part in vinegar or disconnect and push a tube brush through it

[@markabrian1925]

We don't know what happened. My friend brought his keurig out after deployment. If we would tell it to brew cups or the pot. All the water would go to the cup side. We would lift the k cup side and see water is pouring in there from the side, seemingly not from the tube. We just took it apart today. Found no leaking tubes, and decided to run it. Then suddenly the water went pot side. We have no idea what happened

[@kristys7172]

I replaced the water pump on my duo, it still won't put water to either side k cup or coffee pot. Any suggestions?

[@glenthompson291]

It’s probably not the water pump, take off the hose before the proportioning valve and see if the thing spits out hot water when on. If it does you know it’s something in that valve or later if not you know it’s before that. It cuts the options of issues in half. Do the same thing at the tank. If it pushes water out before the tank you know the tank is clogged. If not then you know the pump isn’t running. If the pump isn’t running then it has to be on the electric board. I would trace the wires from the pump and see if you can find any issues and possibly disconnect and reconnect the pump from the board in case it’s a bad connection or there’s corrosion. Whole process should take 10 minutes after you disassembled it to get to everything. Hope this helps!

[@kristys7172]

@@glenthompson291 Keurig replaced the unit, bad circuit board.

[@KeithSkates]

7:40 cleaning the needle with a.... What????

[@YukonHawk1]

We're you able to get your duo back together in working order?

[@JustADad]

No, If you only take the side panel off maybe you could put it back together but after that, it just got too complicated.

[@glenthompson291]

I was able to follow the full disassembly and get mine back together. Had to fix the air pump. Not easy but totally possible. I also didn’t break a single clip. The sequence it was done in the video is possible but not the best sequence. He took the wrong side panel off first.

[@paulmhoward]

I've got one of these that was gifted to my wife last year. All of a sudden, the brew basket won't come out. Almost like that rear clip is stuck on the back of the track. Any advice?

[@gingertimelord5]

All 5 lights on mine flash, just descaled and rinsed and half way through an 8oz cup it quit and just flashes

[@deannag0330]

Mine too does not even make the heating sound. Did you fix it,?

[@kentberry2078]

I can hear the pump trying to suck it up nothing comes out water full light on low water descale ??

[@josephhellams1742]

I have same unit when you close it it wont pump anything almost like it dont recognize top is closed has nothing to do with check valve or needles or fill tank its a dead stik!!

[@tasmaniandevil5245]

Where is the check valve in the Keurig k duo essentials?

[@46fd04]

The check valve is at the 7:54 min mark. The needle assembly is below the check valve. This is where the coffee grounds get clogged up.

[@SuperSusan03]

the water tank that would be like a water heater in my coffee maker, this tank loses water when it starts to brew the coffee.

[@MTWindsor]

How about when all lights stay on? It won't do anything.

[@jameswhitlock630]

Unboxed my kuerig, powered on the machine, the only thing it does, the add water descale light flashes on and off.

[@JustADad]

Wow I would call Keurig

[@tasmaniandevil5245]

Needs to be a video done on how to put it back together

[@JustADad]

sorry about that

[@davidmartin6589]

In this case it wouldn’t be possible because he broke it trying to get it apart. Not very helpful other than knowing what’s inside.

[@anthonybarber4349]

The same way it came apart but in reverse 😂

[@angiethomas7496]

While coffee is brewing it leaking on the side near the basket

[@jayo8436]

I bought two for $50 on Facebook marketplace

[@KyliBugg]

How do i get those stupid caps off?!

[@danafarrell982]

I pressed on them with tape and they pulled out.

[@TwoBs]

Take the pointy end of a flathead and gently pry them up, they’ll pop up without any marks or dents put in them as long as you don’t push too hard when prying. They just slide in and out.

[@erickf.1887]

I've had my Keurig going on over two years now and still no 'de-scale' light by using only distilled water. However, I am running into problems with the K-pod handle and lid not properly functioning (as @jasonmcbride8729 posted bellow) At a later date, I'll follow his technique. In the mean time, and when I get another Keurig and since the handle/lid assembly design is flimsy, I have been pressing down on the on the pods until punctured by bottom needle using two thumbs, instead of relying on the poorly designed assembly that can not withstand the downward pressure to puncture the plastic portion of pod. The top foil puncture is no problem. Thanks for the video!

[@toyota4x460]

I had mine for about a month and now it won’t power on.

[@Biffysmalls]

Hey homie, might want to fix the spelling in the thumbnail 👍🏽

[@JustADad]

Thanks!!

[@JustADad]

Done, thanks for telling me!

[@poncelibre]

Thanks, but that's too much😮!! For sure I will not buy any other from them...😊

[@JustADad]

I understand

[@danlobue-wl7wv]

You broke numerous pieces off the machine while trying to open it. So in essence, just buy a new one.

[@zerodon1]

Are you EVER GOING TO TALK ABOUT IT LEAKING. You obviously have never done this before

[@ashleysantiago8941]

Mine leaks and I opened it all up like this and I still don’t see the problem.

[@donnaallen2207]

This is our issue now, I then was in the process of doing the rescaling to see if that was the issue, but while I was attempting to do that it brewed about two ounces and stopped brewing all of a sudden. Now that's a added problem. We've only had it for 1 year and a half of a month. We don't think we'll replace it with this brand anymore. 🤷

[@jill5297]

TOTAL BULL this "modern device"