How to fix Moto Z3 Play (XT1929) Screen Repair Guide 2019

[@ginginthing]

Nice video except for the sound in the last half. I see that some of you techs use the double stick tape instead of the glue. Is there a reason for that?

[@CaliRamirez831]

The main reason is that most glues harden unevenly or wont bond properly to the metal or plastics. The other reason is that sometimes it seems like you add the right amount but when you seal the device it pushed the excess glue out and possibly onto other components. Double sided tape on the other hand can easily be heat activated. First you lay it on the device then once the device is closed you add a bit of heat with a heat gun or plate to make sure it bonds properly, and when you want to open the device again heat will soften the adhesive tape making it easier to reopen. Hope that helps.

[@tinocontreras5105]

@@CaliRamirez831 where did you get the new screen from. Also do you have the replacement number, and is there any difference between the z3 and z3 play screen

[@CaliRamirez831]

@@tinocontreras5105 That screen I think we got from eBay. There is a difference between Z3 and Z3 Play. To be sure you get the right screen go based on the model near the charging port its usually XT-####

[@tinocontreras5105]

@@CaliRamirez831 1929 I think

[@CaliRamirez831]

@@tinocontreras5105 an ebay search should give you the correct screen

[@chucku.farley8941]

Very informative. I appreciate the brutal honesty and step by step details, unlike a lot of other tutorials that skim over assumed knowledge.

[@CaliRamirez831]

I appreciate that!

[@robp4616]

Great video, man. The only additional recommendation I'd make is cleaning that outer edge with isopropyl prior to applying the new gasket adhesive. Probably overkill to a lot of people, but it may benefit some. Wouldn't want the new adhesive to adhere improperly due to preexisting residue or grime. It'll definitely help keep the adhesive from lifting up when you're removing the top protective layer of the strips.

[@sonnyfinch1625]

Please start videos like this with a "What you will need" include tools and consumables like the adhesive strip. I have no idea what to buy!

[@onemanarmy8499]

Took me about 30 minutes with a decent hair dryer to pry open, I found it easier however prying it from the cracked part initially, anyhow I am here to say thank you for this vid, I logged in, liked and subbed because of the quality. The new screen is brighter than the original!

[@xPaulRulesTheWorldx]

Playing cards are what I use for screens, works like a charm every time and I don't use the metal shims or pics unless I need the force. Thanks for the video!

[@markbarker2799]

You can tell he’s a technician because he doesn’t wear gloves

[@robp4616]

Heheh yeah. Always like to see techs with no gloves or ground strap. Only time I wear gloves is when I'm micro-soldering (lead).

[@UnderBetterManagement]

Any suggestion on a damaged bezel, it's not crushed but bent into the glass, it hit concrete and hit the aluminum corner. Small round file maybe, massage it with a razor blade? I feel if I don't smooth the edge flush like original the screen won't sit square.

[@raiderswish]

Thanks man, fixed my phone. You the man

[@CaliRamirez831]

Glad I could help

[@curated1346]

Great video, brother! Keep the good videos coming!

[@robertallison9653]

Is the adhesive tape you used 1mm wide?

[@Tactical_Taco]

Great video, however I feel like it wouldnt be a bad idea to put some super glue, or some form of liquid adhesive at each of the four corners. Just to ensure that the customer never comes back with a lifted screen after being exposed to heat.

[@CaliRamirez831]

Thanks, I've tried liquid adhesive before but it didnt hold that well but I recently changed to a stronger mobile repair adhesive that seems to be working a lot better.

[@Tactical_Taco]

@@CaliRamirez831 we use this stuff in our repair shop called B-7000. Takes a bit longer than super glue to dry but once it does, it holds great.

[@CaliRamirez831]

damn I'm definitely going to have to look into that because it would definitely come in handy for some repairs thanks for the recommendation

[@chancemiller4621]

@@CaliRamirez831 where did you get the screen?

[@CaliRamirez831]

@@chancemiller4621 gadgetfix . com

[@missydanat8195]

Ok so I replaced my screen but it won’t read my SIM card any more even tho cricket says my phone is still showing compatible. Do I need to remove my mother bored off my old screen some how as well or maybe the sim reader?

[@arbelaez1972]

what city are you in? can you fix mine?

[@usmanabdullah5321]

What's the name of thin adhesive strips that you past underneath digitizer

[@CaliRamirez831]

sorry about the super late reply, it is called Tesa tape 1mm, 2mm or 3mm depending on the size you need

[@ralphlusher5239]

Great video but would you show how to replace the battery in this Moto z3 XT1929-17? Thanks

[@CaliRamirez831]

I'll try to make that happen for you

[@sabrinadunson6903]

I Love the Blue color of the Z3 Play I wonder if you can take the CPU and camera and other better parts of the regular Z3 and swap them into the Blue body of The Z3 Play? That would be Cool

[@sabrinadunson6903]

Thank you for sharing My Z3 screen just broke and shattered I can't see or do anything but listen to it ring while not being able to answer I called several places for repair but the cost is astronomical

[@milkman5857]

in my area, the price to fix it was 40 bucks off of what I paid for it, and I paid 125 bucks! I broke my digitizer last weekend, so hopefully I will be able to hack my way into my phone with a hair drier and a dollar tree suction cup lol

[@montypetersen3376]

Its an easy fix if you buy the display but take note of the little release on the connector that is vital and is not super obvious how it opens in some videos.

[@MetalheadMitch762]

I replaced the screen in my Moto Z3 and I connected the screen and the screen wont work at all when turned on, Also the old screen wont work now either when I connected it. I'm not sure what's going on.

[@jonathanmarte9636]

Where can we acquire this adhesive tape? Very helpful video thanks

[@CaliRamirez831]

it is called Tesa Tape and you can buy it on amazon they usually have the 1mm 2mm and 3mm kit

[@tchrjcenglish615]

Very detailed explanation. HELP PLEASE, Where do I buy SIM card Reader for this XT1929-4?

[@CaliRamirez831]

I would check ebay, they tend to have always available just make sure it is for the xt1929 and the seller has a good return policy

[@Game_Hunter863]

Did you ever look up the size of the tape? I have to do this now and don't know the size. Hope you get back to me soon hahaha

[@lockcitywoodworks]

What width tape did you use to seal it back up? Is that tesa tape? Going to be replacing my father-in-law's screen for him and need to know what to get. Thanks!

[@CaliRamirez831]

Yes it is tesa tape for the most part I used 1mm but 2mm and 3mm are also useful.

[@gjgjhfighting7613]

I have a question is it possible to fix my phone? I dropped it and it cracked and want work

[@hkmeek9681]

Recommend removing the battery before anything to avoid shorting anything

[@Shrink21]

I'm using the same adhesive you got. It sticks perfectly to the phone. But after trying 3 times it still won't stick to the screen. So it lifts off after a few minutes. The surface is perfectly clean and I packed it under some books after assembly so it would stick. Doesn't help though. What am I doing wrong?

[@CaliRamirez831]

try to clean the the area where you are applying the adhesive, sometimes even the smallest piece of glass or anything else will cause the screen not to seal properly. Worst case scenario the screen or frame is slightly bent.

[@SaritZamir]

Successfully replaced broken screen with your video! However the battery connector completely detached with the base instead of popping out, please help? Can this be soldered or reconnected somehow?

[@CaliRamirez831]

please send me a couple of pictures to [e-mail] and I can have one our technicians take a look and see what can be done for you.

[@jrcarrillo7791]

Whats the orang stripe on the right side i accidentely removed it when i took off the screen, could anyone help me?

[@robertbeck9633]

I just did a screen replacement on a z3, but am having the static screen boot issue, but it flickers back and forth between full res load and static, any advice?

[@CaliRamirez831]

sorry for the delay response but did you try resetting the ribbon cable? If you did and still had issues it could be the a couple of things. 1 Make sure the ribbon cable connector is clean of any dust or debris. 2 Check that the LCD ribbon cable doesnt have any small tears. 3 check LCD for any damage. Let me know if you need any additional questions.

[@doodlez2439]

where can I can reach you ?? I got a z3 that needs a screen replaced .I'm from Watsonville.

[@CaliRamirez831]

sorry about the super late reply we are in 2002 Freedom Blvd its called ClickAway Computers next to Safeway

[@AayushSoni1196]

Hi! I saw there are websites selling only the glass panel(phoneremedies.com/collections/moto-z3-play-screen-replacement-kits/products/motorola-moto-z3-play-glass-screen-replacement-premium-repair-kit-xt1929-black) without digitizer and display itself. Is it even possible to separate glass from the display and replace it with new? My phone only has broken glass and touch & display work well. Also, originally, the display is Super AMOLED. If I buy from 3rd parties(like some links that you've mentioned here in comments), would these also be Super AMOLED? Since many of these say "LCD" in their description. Thanks in advance!

[@CaliRamirez831]

It is almost impossible to remove the glass from the LCD without the high risk of damaging it in the process. Its also really hard to find any vendor who has amoled screens. another good vendor is mengtor but even they use lcd

[@Sebastian-wm5es]

I changed the display damaged the connector at the phone. Is it possible to change that thing too?

[@CaliRamirez831]

are you referring to the port where the display connects to?

[@Sebastian-wm5es]

@@CaliRamirez831 yes. I damaged it a little but now it works somehow after I used the lever, you did'nt used in the video. Man, I'm glad that it works again. I could'nt effort a new one at the time.

[@Sebastian-wm5es]

Ah, hey thanks for responding.

[@williamjktkd]

whats the size of the tape?

[@TheSunnyGun]

Will this screen work for the Z3 play XT1929-4 also?

[@CaliRamirez831]

they tend to look similar but are always slightly different so make sure you order the screen for your model but the repair guide is the same

[@hahahalolxd20000]

My z3 lock screen button doesn't work, I want to try to repair it but am unsure if I'll damage screen when I open it

[@CaliRamirez831]

If its just the button I would check with a local repair shop, it should be a pretty inexpensive repair and if they break the screen during repair they're the ones liable to replace it not you. At least that what I recommend you do if you're not confident in opening the phone yourself.

[@Bellenchia]

Yo man, my digitizer looked a little different on the back, is it possible they sent me an imitation one?

[@CaliRamirez831]

some third party manufactures make them slightly different, I would just make sure that everything functions properly and that there arent any visible imperfections. If the device has issues with touch response of the lcd looks to dark or washed I would send it back.

[@theunchartedpig2348]

I recently changed the screen and it turns on but the screen isn't responding to me tapping or swiping

[@CaliRamirez831]

have you tried reconnecting the screen sometimes the ribbon cable doesn't make proper connection, but if you already tried that it could be that the screen you got may be defective.

[@theunchartedpig2348]

@@CaliRamirez831 I got it working properly but now it isn't working again. Any recommendations where to get a proper screen?

[@CaliRamirez831]

I would recommend the one that ifixit sells.

[@jos.l3739]

Where did you get the adhesive

[@CaliRamirez831]

you can buy it on Amazon or eBay its called Tesa double adhesive

[@jos.l3739]

@@CaliRamirez831 thankyou

[@raplopez4258]

Will a blow dryer work?

[@victoriabombdiggity4808]

What if your inside screen is cracked ?... How do you change that ?... And where did you get your screen from ?...

[@CaliRamirez831]

Do you mean the LCD also being cracked? If so when you order the repair part both the glass and the LCD should be one part. I would not recommend lcd or glass only repairs on these phones because it can be very difficult and sometimes they dont end up working correctly. eBay is usually where you can find these parts just make sure you buy from a verified seller with a good warranty and return policy.

[@victoriabombdiggity4808]

@@CaliRamirez831 🙏🙇... Sooo what would you recommend ?

[@CaliRamirez831]

I would probably recommend taking it to your local repair shop that repair is anywhere from $149 to $199 but check to see who has the best customer reviews and warranty. We usually offer 90 days on our repairs but some repair shops could be as little as 24 hours so do your research before committing to a shop. The advantage is that if there is any issue the repair shop would be the one liable for any exchanges or rework needed instead of you having to pay for any other parts if there was any other issues.

[@victoriabombdiggity4808]

@@CaliRamirez831 k... 🙏🙇

[@loripatterson2793]

Can I send you my phone for repair Moto 3z?

[@GuardianOfOneTruth]

What size is the Adhesive?

[@CaliRamirez831]

I used 1mm and 2mm

[@gregtaddeo3846]

Where did you get the screen? thanks!

[@CaliRamirez831]

gadgetfix . com is a really good source

[@gregtaddeo3846]

@@CaliRamirez831 thankyou!

[@kingquest2938]

Hey my touch won't work after I replaced the screen

[@CaliRamirez831]

I would try to remove and reinstall the screen sometimes the ribbon cable doesnt go all the way in, if you already tried that it could be you got a bad digitizer please let me know how it went

[@joshuachavez502]

Where do I buy the stuff

[@CaliRamirez831]

a good source is usually ebay just make sure that you have the exact model because Z3 has some submodels that have small changes, you also want to make sure the seller is a top seller and has a good return/exchange policy in case of any you have any issues with the screen.

[@fahadtanoli3628]

Nic

[@lazylawnbub]

how do you fix the connectors

[@CaliRamirez831]

which connectors?

[@lazylawnbub]

@@CaliRamirez831 moto mods connector

[@CaliRamirez831]

@@lazylawnbub those require micro soldering and even then it may not work properly since those pins are attached directly onto the logic board of the phone

[@lazylawnbub]

@@CaliRamirez831 ok

[@thewoodentechnician3529]

So the combination is 1 2 3 4 5? that's the stupidest password I've ever heard of! the kind of password that an idiot would have on his luggage! - Darth Helmut, Spaceballs the movie.

[@aamantium1]

*adhering. 👍

[@owenlittle9172]

Lighting on this vid is horrible