How to Fix PC Shutting Down When Playing Games

In today’s video we’re taking a look at how you can troubleshoot a PC shutting down randomly when playing games. This wasn’t just a simple power supply swap, this took way more effort than I thought it would and I hope it gives you some ideas if you have a similar issue!
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⏲Timestamps:
0:00 - Introduction
2:02 - Troubleshooting Steps
7:13 - Solution
7:35 - Conclusion
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#GamingPC #PC #Troubleshooting

[@ZachsTechTurf]

Thanks for watching! Maybe instead of troubleshooting you need to build a new PC? I have a full list of build guide videos here: kzbin.info/aero/PLFh-CP1vQXONQQiFMxjvdI7lmGYuIo6CI

[@kakot_t3330]

My uncle built me a pc and gave it to me for my birthday today and it keep crashing win I use google but won't when i play games it doesn't

[@campkira]

that is why i stop DIY my pc....

[@campkira]

@@kakot_t3330 just take it to pc shop... or buy pre build one... or trade in... modern DIY pc just don't worth it as much as today... since you can just buy gaming PC for cheap...

[@maceface2892]

Hope to get a reply, I'm having this issue of PC shutting down when gaming but not when I just browse/stream/etc. It's been driving me crazy. I replaced the PSU and no luck. I followed your steps in this video and it shuts down when running the test with Cinebench. Could this mean my CPU is bad? Thanks for the video and any further info I may be able to get Edit: Fixed the issue. Turns out that the CPU was overheating after all. All I had to do was take off the CPU cooler and clean off the old thermal paste and then applied new thermal paste and put the cooler back on. Temps are now good and PC is no longer shutting down. This video helped me narrow down the possible issues so thank you for that!

[@typerez1251]

Do u have a vid on bsod trouble shooting? I’ve been dealing with blue screens when opening up my games for the past week and I’ve tested, scanned, and many other things to try and fix it. Any help would be appreciated. (I’m at a loss currently at what’s causing them)

[@code010]

2:02

[@aaronanthony1363]

My man

[@davidbiddle1525]

Thank you

[@StuffNStuff1000]

not all heroes wear capes sir

[@kr3lla153]

Thanks

[@spoon6273]

Just 3 numbers, 2 minutes saved

[@pianoraves]

Glad I have some graphics cards, two PSUs and another cooler laying around

[@pianoraves]

69 likes call it a day

[@302QuestSwap]

Underrated comment

[@ChristianHernandez-ce3id]

Lmfao these big ass channels uploading videos like theses are annoying as fuck. Bruh, we all don’t get free products from sponsors 😂😂

[@josiahwilliams1955]

Lmao

[@300fans]

My brother is having similar issues with his desktop, and we first suspected a GPU issue. We swapped GPUs temporarily, and he is having the same issue, ruling out the GPU. We are going to try swapping PSUs next. Yes, not everyone has extra components laying around, but chances are you know someone who you could potentially swap components with and troubleshoot that way. Yes, it is time consuming and a little bit painful, but if it means replacing one component instead of an entire several hundred (if not thousand) dollar computer, it is worth it IMO.

[@azizkarebet8354]

Great video! I had this problem for weeks and was desperate because nothing I tried works. But, after watching your video, I simply rearrange my cables on the motherboard and it somehow resolved my problem! I just tried benchmarking on heaven benchmark twice and it finally survived both of them. Thanks a lot!

[@smoky086]

“How to replace every part on your pc to fix one issue”

[@saltdeposit3324]

ahh ye

[@its_lucky252]

Yessir lol

[@sunnohh]

Tbf it is exactly how it works, I am going through the same thing myself, but after swapping my new 1080 ti for my old 1060, watercooler for a noctua, i just ordered a psu as hopefully the last swap

[@memeeater420]

@@sunnohh yeah exactly. I can't complain about this when it's literally the only option. If there was a cheaper option then they would've fkn told us about it.

[@kylinemordashov1452]

That is how you troubleshoot. You check each hardware that could possibly be the problem, to find the problem.

[@devoleno]

I think you're the first person who talks fast and still makes complete sense. I will be purchasing pulseway in the next week. Thanks for the info. Appreciate it.

[@ryanhealey1300]

Troubleshooting; what separated boys from men

[@ZachsTechTurf]

Agreed lol

[@aibrahim6071]

I guess this is a better alternative than kicking it with taekwondo moves

[@campkira]

but waste of time and you don't learn much from it... i mean i had pre build pc and i still had to fix them...

[@tomasortega5224]

The last thing I would think it was causing the problem

[@ZachsTechTurf]

That’s how it usually goes lol.

[@ivanwill]

Brilliant troubleshooting process. Initially, I thought the issue was the motherboard, and thus would have replaced it. However, that would have cost more, versus your solution. Nicely done.

[@RoIand]

Wow, that's a very specific issue, props to you for figuring it out, I would have totally panicked if that happened to me.

[@ZachsTechTurf]

Haha thank you. Just gotta progress through the steps.

[@chrisLK00]

That's crazy, I set everything back to Default in the BIOS and it 100% fixed the random powering off/resetting I was having. My peripherals were shutting off 2-3 times and the system would crash, thank you a ton!

[@_j_8151]

How do you do that

[@SVik8201]

love you bro and your efforts. you inspire to learn something and help others. Your the one who made me interested in pc gaming. Love you brother and a lot of loves bro!!!!!!!

[@Syrus7sk]

Computers are so dumb sometimes.

[@kearneymol8762]

I actually appreciate this vid, its helped me understand a very similar problem I have been struggling with. Thumbs up mate.

[@thereservationatdorsia2618]

Poverty?

[@Heartdrive]

The problem I have with all these troubleshooting videos is that they all assume people have the money to buy multiple graphics cards or other hardware. My computer hard crashes to black screen doesnt restart and sound freezes too and i have no idea how to even begin to figure out what is going wrong so im just going to have to basically build a new computer.

[@nonamik1380]

Yea sorry to here my pc had a gtx 650ti with a i5 3570k and I upgrade to a rx570 but now all it does it crash when I play fortnite I still get 250 fps but it's still crashes

[@nonamik1380]

@@Heartdrive lmao thxs I am not much of an expert I just put in my rx570 today actually and it was really annoying so what do u think I should do now if u know

[@Heartdrive]

@@nonamik1380 best thing i can recommend is update your drivers. go to the amd website and search for the relevant ones its very easy. during installation, if you can, select a fresh install so it wipes all your old drivers too cuz some issues can come from having older drivers. Think you can manually delete them but im not sure how to do that. im sure there are youtube videos on how to do it out there though. If that doesnt work Im not an expert either. Its just the result of my last few weeks of research xD

[@nonamik1380]

@@Heartdrive thxs 👍👍👍

[@thebigboi7152]

Heartdrive I have a gtx 1060 3g and I’ve been able to play everything with never ever issues for like a year and just yesterday it suddenly crashed exactly at the same time almost 20 seconds exactly when I started literally even game. Even rocket league or Minecraft just closes and then the compuer goes black screen no sound with no restart. Could that be related?

[@iankamanda4067]

Thanks for this video, its was a really good first step to troubleshooting a similar issue on my desktop. Turns out the GPU wasn't getting enough power while gaming because of the extension cable it was hooked up to. I never would have imagined that was the issue. I tried everything else before that (Reset the Bios, removed all CPU and GPU overclocks, uninstalled all my old GPU drivers, tried differnt RAM, Resat the CPU and replaced the thermal paste, etc).

[@thickthorplays]

What kind of extension cables were you using? I've tried every other fix and nothing has helped. Was thinking it could be my Asiahorse cable extensions.

[@cyberspacemonk-e6927]

@@thickthorplays I know this was a year ago, and I could be wrong, but I assume he means “extension cable” as in the kind you use to reach an outlet, and/or plug in multiple devices. That could definitely cause inadequate power supply.

[@matthewhammond7048]

@@cyberspacemonk-e6927 I hope that's what he meant...about to try that now, I do have a cruddy surge protector that's probably causing the issue....I hope

[@JoeMama-rf6ys]

@@matthewhammond7048 did it work. plz tell me. i'm having the same issue

[@enjoyed_lemon]

AYE, Shoutout haha. Glad we got it workin buddy!

[@ZachsTechTurf]

Thanks for help!

[@emmydeza2676]

k

[@akmcg]

@@emmydeza2676 k

[@ZoomTheSpeedster]

anders gaming STAY SILENT YOU STOOPID DEFAULT

[@StinkyScript]

@@ZoomTheSpeedster go to hell cringey among us user icon

[@pjw1993]

This is the exact problem i've been having with a built PC I bought. Recently the GPU was replaced under warranty to a slightly higher model and just like you the issue has gotten worse, so I'll be sure to bear all this in mind!

[@robertsnyder5431]

Same prob here

[@alassd.4455]

Incredible troubleshooting, loved it ! I sell a PC to a friends 2 years ago and he got this problem right now while playing to MW2. We'll definetely try this troubleshooting. Thanks for this job it's very clear ! 😃

[@nassimatout8595]

can you tell me what is the problem exactly ?

[@Tox1C__]

have the exact same problem rn after upgrading my ram to 32GB

[@jahsou1821]

Amazing video Not only short to the points but clear with explanation and not too much confusión

[@TheDenkezal]

hey, This was REALLY helpful thank you.

[@kris-chen]

Your process helped me a lot. My PC started shutting down with or without a bsod for a week while playing video games. I thought it was my gpu/cpu/psu or my storage drives but the tools you showed said otherwise. Damn it was hard only to find out that I had a duplicate of the game on my ssd and hdd lol. I think it was having a conflict because the crashing never happened again when I deleted the duplicate. Didn't know that game duplicates can mess up your PC.

[@CoBrA2168]

Really cool change of pace for this video. Even though this issue seemed pretty frustrating, I’m glad you were able to get a video out of it! Not that I hope you have more odd issues like this in the future, but if you do, make a video on it too!

[@ZachsTechTurf]

I’m glad to hear this! I was actually very excited to turn something like this into a video and switch it up from a normal build guide or something.

[@Deathwarrior115]

I needed this video 3 years ago ... Rip

[@banlee100]

Good job man, the best part is your insist, the whole journey must be painful but the result must be so satisfied, thumb up

[@zooz8578]

Really loved your channel ❤ when I was planning to get into pc gaming i didn't know what to do but then I found your channel and kept on watching your videos and saw u upgrading a dell optiplex just slap a gpu then Bam! Gaming pc after 6 months of saving money I changed my case Motherboard and Psu i really love my pc and I learned alot thx to u Zach ❤ now I only need a new gpu cuz I have a gt 1030 ddr5 which is not enough so Im planning on buying a new gpu. Do u think that the rx 570 is still okay this 2019 1080p gaming?❤

[@kian3548]

I have it too and on Fortnite it almost gets 144 fps on low settings 1080p w/ the Ryzen 3 2200g. Now I use 900p and get capped 160 fps with my 2 1080p monitors on low settings.

[@GaffinGaming]

come here by accident, dont have the problem just visiting. gonna subs for the effort

[@akashbhullar]

One of the best researched videos!! Thanks man😀

[@Future_ology]

Thank you lol. Got me with the ending, subbed

[@pierregrobbelaar9116]

Some error's is easy to fix some is hard.I fixed a pc 2 weeks ago that had a faulty jumper on cmos header.Changed it and it works.

[@jesseomollo9405]

Aahhhh yes!!! Exactly what I was looking for.. thanks

[@ZachsTechTurf]

Glad to hear it!

[@spacemandago2256]

I loved this guide! Your video was fricken great! I enjoyed the whole process and learn a few new things, I applied your lesson and fixed my PC shutdown heck yeah you earned a subscriber! Power to you friend

[@vishalsampath5202]

Thaaaank you soo much ... this actually made it work and I never would’ve thought cpu cooler wud be the actual prob. Thanks again 😃😃😃

[@Whiskey_Roxer]

Thank You Zach. This same thing happened with me and i didn't wanted spend money on secondary PSU AND GPU. I basically reinstalled the FANS. AND GOOD TO GO... THANKS BUDDY... CHEERS!!

[@ZachsTechTurf]

Wow glad to hear it!

[@leiparungao7092]

Like how did you reinstall the fans? Unplug and plug?

[@Furry0313]

@@leiparungao7092 same question

[@razewyd8743]

Lestranghero P yo did u fix this? Resetting Bios to default worked for me and many others.

[@razewyd8743]

AgentLion did you solve it? Resetting bios to default worked for me and many others

[@young_osama9516]

This happened sooooooo many times to me thank you! This should help

[@ZachsTechTurf]

Hopefully it does!

[@sasdos6670]

Did it help?

[@young_osama9516]

@@sasdos6670 no lmao

[@TouHaros]

Lol

[@ccchip35]

@@young_osama9516 did you ever figure it out???

[@Yatukih_001]

Thanks for your kind and well done video.Happy summer.

[@NeoJSsk]

Im so glad I watch this video... Thanks Dude !

[@psychologicalsuccess3476]

Okay... So buy a new computer basically, great thanks.

[@tactile.]

@@davidluna1116 chill out

[@Noteworthy_]

Did all this, including changing out the Cooler with an air cooler. I still get shutdowns, but only when I stress the computer. Like max settings on Minecraft with 32 render distance. Works just fine on 12, and Dark Souls 3 runs like a dream. Further testing may be required

[@eliezer8595]

did you ever get it fixed?

[@ericka606]

wow, this is really a great video and time saver! thank you for sharing this!

[@rjgamesentertainment.6471]

Thanks bro... really helpful video...just knowing that it was only a cooler problem gives hell of lot satisfaction.

[@iwancornelissen6048]

Thank you for this. My son's desktop crashes continuosly, especially after not having been used a while. Though, it seems, after some crashes, the system works fine. As if it needs to "warm up". I have downloaded the benchmarks you mentioned. Now, today, after 7 crashes, he has been playing his games without interruptions. It doesn't make sense.. in the beginning the machine crashed mostly on graphically demanding games, now it even crashes watching stuff on KZbin. I'm a bit at a loss, but you've given me some stuff to go on :)

[@azrilaDB]

same problem broo you solve it ??

[@Joeker8171]

AWESOME VIDEO, IT'S GOING TO MY FAVORITES

[@ZachsTechTurf]

Haha thanks man! Could be useful one day.

[@xxWidex]

Wow thanks, you save me HOURS and tons of frustration.

[@Lif7ed]

Great video man, the 1 part of building/owning a PC that I hate. Troubleshooting/problem solving software/hardware errors. Many, many long nights I remember which I hate looking back on lmao.

[@coovv685]

thank god i found your video. fixed my build by moving a cable that covered one capacitor.

[@gundarvarr8657]

how? a simple cable?

[@naws69]

Happy Teachers day Zach, Thanks for Teaching me so much and Pc gaming. uwu

[@ZachsTechTurf]

Haha thank.

[@assassinskiller503]

@@ZachsTechTurf my pc restarting on playing games and I tried playing small games it works fine but when I tried GTA 5 it restarts and now it even restarts on that small games ,I don't have a alternate PSU to check, is that my PSU? what you think sir?

[@yusercloud]

@@assassinskiller503 i got the same problem did you find a solution sir?

[@assassinskiller503]

@@yusercloud yeah ,it was my power supply problem, i replaced with a new one now it's working great brother

[@yusercloud]

@@assassinskiller503 oh maybe its the Same for me because every Other Thing is Working fine i am only curious about my Power supply maybe i try to Switch it tomorrow thanks for the answer sir :)

[@Bawlstein]

Good stuff! Nice troubleshooting!

[@animego642]

I bought a laptop and thought the problem was with the processor, but your solution worked. Thank you for the valuable information

[@gaius_marius]

Thanks for the great video. I have a similar issue with my PC, but instead of shutting down, the screen blacks out and the whole system freezes completely after playing graphically intensive games. Sometimes it can run for 10 or 20 minutes before it freezes.

[@titispriyandono3755]

Heyy, how's it going for you? I just finished build my PC few days ago, and i have the perfectly same issue. Have u find any way to solve this problem? Pls let me know, any information would be very helpful

[@Shzy.]

@@titispriyandono3755 did you solve issue? I'm having same issue sometimes pc runs for 15- 20 mint or 1 mint as soon as I click something It just restarts I played csgo it was running smoothly so no issue with GPU I think its PSU issue?

[@titispriyandono3755]

@@Shzy. i solved the problem just today. Alhamdulillah.. Can you list your hardware?

[@Shzy.]

@@titispriyandono3755 I5 10400f 1660S 16 GB ram M.2 250gb (O.S) 1 TB SATA SSD 600PSU Aorus 460m Pro Can you help??

[@titispriyandono3755]

@@Shzy. we have different setup , and i think we encountered a different problem. For me it is my graphic that randomly shutdown if i run a heavy game for about 15-40 minutes. I suggest you to find a solution in a forum, check "Toms hardware", i found many people with the same problem and same hardware setup and it it has a pattern, so for me, i downclock my RAM and the problem solved. Read some threads in that forum, it would gives u idea where to start troubleshooting. I hope your problem will solved soon. Good luck 👍

[@VVxve]

To completely save time for you, it could either be your power supply, cpu cooler, or your graphics card. Check your temps on everything to ensure it’s not your power or card. And then try to reinstall your cpu cooler.

[@nio5565]

should i reinstall it or replace it

[@XBM-1]

How to check what The problem?

[@VVxve]

@@nio5565 If its not too late, I'd say to reinstall it with new thermal paste. And see if that helps. If not, than i'd say get a new cooler. Because it can't handle your processor.

[@VVxve]

@@XBM-1 Ways that you can check is by using a program like msi's dragon center or any other temp seeking program. If something is above 70 when your pc is idle. Than there is something wrong with that specific component.

[@adamkadaoui1289]

Thank you so much man! This is helpful & it worked wimme, thanks

[@lowspecgamers1882]

Have to say that u have did detail study of that appreciated ! Good work

[@alvindohyunlee8660]

I was having the same issue at my new pc. In my case, I used a separate power cable for my rtx2080 instead of using one cable with two insets. Also, I CMOS reset the motherboard, and it's all gone now.

[@ZachsTechTurf]

Glad to hear it! Did you try anything before you came to that conclusion?

[@JezyYT]

I had a similar problem with my Gaming system, apparently my AIO cooler was to tight? un done it, instead of going to the point where the screws couldn’t turn I went hand tight and then it worked perfect!

[@pkingking5258]

If this works u a god

[@pkingking5258]

If does not work my q 1900 dollar pc gets destroyed - _-

[@umara3427]

@@pkingking5258 how ur pc destroyed ?

[@arjunvasudevan3127]

@@pkingking5258 whats up brother! I have the same issue... My pc keeps shutting down. I am new to this as my computer is built by an other person. Could you like explain what you did?

[@vivekpradhan8321]

@@arjunvasudevan3127 im having the same issue. lots of people are having this issue right now it seems, could it be windows update problem? has anyone tried reinstalling windows?

[@jnanof]

great Vid! I am about to test a customers new build and would never have thought to look at mother board overheating!

[@israelgalarzacastillo7585]

Thank you!! I have the same problem with my predator laptop and nobody could tell me what happened

[@matsusuke8091]

For anyone looking through the comments for a fix, My problem was odd. Seemed just installing MSI Afterburner and raising the power limit to Max and that fixed it , no more shut offs

[@xdiegx]

i know im 2 years late, but how do you raise the power limit?

[@LuizFelipe-lk1hs]

Going to try the cooler thing (even though I don't have an AIO), hopefully it would have been just that.

[@unxylene]

did it work

[@LuizFelipe-lk1hs]

@@unxylene It didn't, I suspected the issue was with my gpu getting fried or something, I didn't take my PC to the geek squad to make sure though.

[@ishrakshalih8483]

It was very helpful brother. Thanks a lot.

[@RulesMugen]

Very helpful bro.. keep going

[@IsSidMad]

if the problem is overheating from high end processors/gpu when playing ultra/high settings without adequate cooling (like in most gaming laptops) then a quick solution is to go into power options > change plan settings > change advanced power settings > processor power management > set minimum processor state to 5% > set maximum processor state to less than 100%. Mine is set to 75% and I haven't had overheating problems and random shutdowns while playing since then. This does lower your framerates so find a good balance that works for you.

[@IsSidMad]

also if you use avast anti-virus, make sure to go to their "Do not Disturb Mode" and uncheck the "maximize performance" box for each app/game listed there so it doesn't automatically set your maximum processor state to 100% when you open the app/game

[@richiebongcac9439]

Thanks for this. My pc is working now

[@LupusAwesome]

thanks

[@CCNightcore]

I had a similar issue that ended up being traced back to the cpu cooler. I was having a crashing problem on certain games, but it didn't crash in heaven or other benchmarks. The temperatures seemed fine too, being 85 max for the cpu and 80 for the gpu consistently under load for long periods of time. The computer was still crashing in pubg and fortnite. After swapping out my stock cpu cooler with CM hyper 212 black edition the problem was fixed. Mine seemed to be that the processor was getting too hot. Even with stable temps in a benchmark utility and monitoring my temps with HWmonitor during gaming, nothing seemed too out of the ordinary.

[@ZachsTechTurf]

Wow interesting. It shouldn’t be shutting down at those temps.

[@CCNightcore]

@@ZachsTechTurf Yeah some combination of the cpu cooler getting hot and probably something on the motherboard operating out of its intended temperature range. I ruled out software and driver problems since the problem is gone now. It even used to crash in rocket league, which is not the most demanding game.

[@grognon5660]

@@CCNightcore hey! what exactly you did that fix problem ? i think i have the same problem. My pc used to shut down when i play some games (rocket league,ark,dying light 2..) but i lunch heaven benchmark for like 30 minutes and no shutdown so

[@kristijangijevski5901]

⁠@@grognon5660Hey man i was randomly scrolling through the comment reading all of the problems people had and i had something similar goin on, my pc would restart while playing games and say power surge got activated due to faulty power supple,i’ve had this problem for a very long time and ended up fixing it just by cleaning the dust

[@DangerAngelous]

Went through all this just now and found your video, turns out my GPU was slightly not in its slot and the clicky thing holding it in was not closed. Thanks for that :D

[@thecookeman]

Geez well done for pushing on. Finding a overheated vrm! I would of been sold on the psu, but you swapped out the lower tdp gfx cards good work and helpful for your subs

[@shalamigri]

Wish I would have found this video BEFORE I spent about 1 week resolving my issue. Your step 1 would have saved me A LOT of hassle. I had a PC that would reboot periodically while gaming. I thought I had an issue with my CPU cooler because my temps would get kind of high at times. I replaced it with a better cooler, but that didn't fix the problem. What I did was download a monitoring software called HWinfo and GPU/CPU load testing program called Cupid Powermax. I would first start the monitoring process with HWinfo and then start load testing the CPU. As soon as I started the test for the GPU, my PC would reboot. This happened every time I ran both load test together. My first guess was that I had an issue with the graphics card, but I decided to uninstall the drivers and then reinstall them. That seems to have fixed the rebooting issue. I'm not sure if I had corrupt drivers or not, but my guess is that a Windows update may have caused this issue a while back with their last big update. So for anyone reading this right now, don't skip the step one that he mentioned. Completely uninstall certain drivers and then reinstall them BEFORE doing anything else.

[@Reptile1997]

In other way, i would just factory boot windows once again, and if the problem persists i would know if its the psu or badly plugged cables

[@shalamigri]

@@Reptile1997 The issue actually came back. I'm beginning to think it has something to do with Windows 10. I ended up reinstalling Windows because the PC started rebooting again. After reinstalling Windows, my PC was fine and experienced no reboots for about 4 to 6 months. The issue is now back again though. I have a gaming PC that I bought on Amazon for a decent price at the end of 2018. However, the first thing I did was swap the PSU with a Corsair 750w modular plug PSU. No issues at that point. At the end of 2019, I replaced the SSD and HHD drives for nvme drives. No issues right away, but about midway into 2020 is when the PC started rebooting. Uninstalled and reinstalled Windows at the end of 2020 and that helped the issue for 4 to 6 months. This is why I don't think it's a hardware issue.

[@matthewhammond7048]

@@shalamigri So is the conclusion still windows updates for you?

[@shalamigri]

@@matthewhammond7048 To be honest, I think it ended up being something with my Motherboard and/or processor. Issue kept happening and coming back until I replaced the motherboard and processor. I actually found a use for the suspect motherboard and cpu though. I'm using the suspect setup a a server now.

[@juju94041]

I recently bought a new rig, and I've been playing a majority of games on it from high-end AAA titles to more basic competitive games like CS:GO,COD,Rocket League etc.. or some random cartoony platformer games that aren't as demanding.I recently got"The Master Chief Collection" and "Sea of thieves", and that's where I started seeing problems. My PC shuts down only on these two titles.I tried troubleshooting and had no success on this.These are the steps I took while troubleshooting: - Checked driver versions on all software I have. - I checked if there is any 3rd party software that might be problematic. - I checked windows event viewer for any specific kernel power events apart from the generic error that the PC shutdown unexpectedly. - I ran all the benchmarks that are out there, and I did not encounter any problems there. - I've been monitoring the temps of the GPU and CPU for some time, and they stay pretty cool, even at max Load. - Tried resetting my BIOS settings. - I ran multiple diagnostic tools to help me clarify where it could be coming from. - I only haven't tried swapping out any specific parts.I was hoping that that the PSU or the motherboard or something could be faulty, but i can't seem to simulate this, and it doesn't make sense how I don't see this problem with games that are 10 times more demanding than (Halo: The Master Chief Collection, Sea of Thieves). - I did some investigation on both these game's community sites and saw that some people are experiencing the same issues as me, but sadly with no resolve on their complaints. I basically work and play on this PC all day, and have never experienced any shut downs of this type on anything besides the two games. This happens while playing only these two (Halo: The Master Chief Collection, Sea of Thieves) This is my setup: CPU - AMD Ryzen 7 3800X GPU - XFX AMD Radeon™ RX 5700 XT 8GB RAM - Corsair Vengeance LPX 32GB (2x16GB) MotherBoard - b450 aorus elite PSU - EVGA 600 BR 600W Bronze 2x 1080p Monitors Sounds to me like It's something related to a software issue, but to shut down the entire PC... Has anyone experienced anything of the sort?

[@juju94041]

UPDATE: Turned out the PSU was faulty, so i ended up buying a new one, and I have not had any shutdowns so far for 2 weeks.

[@qamarhussain6289]

@@juju94041 thanks

[@IntoxicatedBeaver]

I know this post is a couple months old, but did you ever find a solution to this? I have similar specs with a 5700 XT and a Ryzen 5 3600X. I had the same situation as you, where some games would shut off the PC while others would not, regardless of how demanding the games are to run. I did a factory reset, which actually solved the issue for a couple months, but it starting happening again today. I also have tried countless software fixes, none of which helped other than a full factory reset.

[@juju94041]

@@IntoxicatedBeaver Look at my latest update in this section. Turned out that after all the troubleshooting, my problem was the PSU. The moment I swapped my PSU there were no more issues on my side.

[@IntoxicatedBeaver]

@@juju94041 Missed that, thanks. I'll have to give that a try when I can, it just seems strange to me in my case how it could be a hardware issue if factory reset temporarily fixed it.

[@cheenuxiong7025]

Resetting the bios actually helped thank youuuu

[@muhammadshafiq9364]

How to reset

[@Vegasvacation14]

Wow!!! Great info. I'll have to remember this in the future. Thanks.

[@ZachsTechTurf]

Glad you enjoyed it. Thanks for watching!

[@twelvinator]

I'm very curious on what motherboard you have. Mind sharing?

[@AznJungleFever]

Omg having the same issue when I load into borderlands 3 Or any games I had i tried installing steam,epic launchers into harddrive and game into ssd that has windows 10. Still shutdown ima try fix reseating cpu cooler than (ryzen 5 2600)

[@ryanhirano47]

Does it work ?

[@AznJungleFever]

@@ryanhirano47 yes finally It was the power supply wasn't enough for my setup (had 650w gold cooler master) but took it to best buy geek squad to swap it out for a 750w corsair bronze unfortunately now it works

[@skelevrask3627]

Excellent. Gave me a lot to think about.

[@EduardoSquidwardo]

This Video was so awesome! Definitely gained a Subscriber here :D

[@spacedinosaur2520]

2 years later I still don't know what's wrong with my PC

[@rozeslayz3762]

turn ur cpu power down in windows settings

[@deven4219]

@@rozeslayz3762 how

[@rozeslayz3762]

u got discord

[@r99zy]

@@rozeslayz3762 help me plz! Luhcaz#0999

[@rozeslayz3762]

@@r99zy get a new psu man fixed my pc

[@pkingking5258]

The problems started after I was playing Java henTai game

[@Danny-2103X]

XD

[@ItsRagingRay]

RIP

[@basiaturner4659]

Definitely not viruses 😀😀 couldnt be....

[@martinizing2438]

This fixed it for me. It was crappy cable management. I had stuff laying on all sorts of other stuff. I cleaned it up so that nothing was touching anything else, dusted everything off, and viola!, it works. Thanks, I would have never guessed!

[@Douglasavilak]

That really helped me, thanks my friend

[@SuperMadjay]

Hi Zach, My computer freezes almost everytime i play game! i checked everything and it was fine. I av done everything i could but still failing to find the right solution. Help me out here bro!

[@ZmanGamesp]

Did you find the fix?

[@LTV0128]

when i was playing my game sometimes my screen freeze what could be the problem?

[@miyawoneaquino22]

may the game is not compatible to your pc specs

[@adamtemple9417]

Thank you, you may have just solved my issue

[@gamingrealmhd1444]

Thanks for this video! I may have the same problem

[@broganking9830]

hmmm interesting. I'm having similar issues. It only turns off when I run games. but stress testing I can get through fine. The fan on my cpu has been there for probably 4 years, so would be weird for that to be the issue. In fact every component if ~4-5 years with any issues at all. The GPU (1080ti) is ~2 years old without issues until now. Definitely at my wits end. I bought home my work PC with gtx1060 and the problem seemed to not happen at all. Gonna try PSU next, I really hope I don't have a faulty GPU its the most expensive component :(

[@blackbird813]

so...did u figured it out ?

[@broganking9830]

@@blackbird813 oh yea. it was the Power Unit. Swapped that out and everything been fine since :)

[@blackbird813]

@@broganking9830 haved the same problem like u ... i can do the stress test without nothing but in games...boom blackscreen:( so power unit means PSU ?

[@broganking9830]

Yea the PSU. I would suggest that first. One, because its probably the cause. Two, because its far cheaper than buying a new GPU :) Good luck.

[@blackbird813]

@@broganking9830 thank you :) monday i'll take my pc to someone and we will try that hope i can fix it :) i'll keep u updated

[@vishwanathkanbarkar9856]

hello, am having the same issue.with my pc new it continuous restart after it gets shutdown.i tried to update the drivers of GPU and bios also.still it same issue. my pc configuration is. RYzen 5 3600+MSI MPG x570 gaming plus motherboard+Gigabye RTX 2060 super. i hope u cna help me out of it..

[@pubgpcasia8579]

Vishwanath Kanbarkar mine too same problem. I upgraded my pc with ryzen 3600 with asus rog stirx b450 . Whenever I start a heavy game . My pc display turns off. And processor fan spins like crazy for 10 seconds. And the pc restarts

[@moosehead4497]

Wow who would have thought! I am having this exact problem and I did install a cheap cpu cooler! Will have to test this out

[@ClaytonJulian]

Thamxs , this worked for me. Was having this problem with warzone, in the end it was my watercooler.

[@itsneight1260]

@Zach's Tech Turf - If its a ryzen pc on a gigabyte motherboard the Gigabyte SOFTWARE is to blame. Their software issues are well documented. Specifically RGBFusion and several of their other programs have been known to cause BSOD's. I see now that its an AsRock board but still worth mentioning for anyone viewing this in the future.

[@ZachsTechTurf]

Good to know! Sick ZTT badge btw.

[@Martinandxxx]

For me it started after I got a new screen somehow.. It does different things, like completely restart.. shut down.. black screens and fans of GPU running 100%.. sometimes it shuts down and is unresponsive to the power buttom.. Temps ok on both gpu and cpu.. I feel I have tried everything.. gonna try this too, though I have no parts to swap

[@justjuice466]

I have same exact problem, and my power button is unresposive after its shut off

[@crimerogaming6306]

I have the same,problem right now

[@crimerogaming6306]

What should I do?

[@FuvkSadistic]

Clean ram

[@justjuice466]

Volcano it’s the PSU I fixed my problem

[@adamktecha5986]

nice and helpful vid dude!

[@TheLostAngeL1]

Thank you for the video I'll apply this approach to my pc

[@TsuriaDragon]

I’m having issues where when I’m logging into steam at the log in screen it always restarting my PC it’s weird was working fine last night but this morning it’s not working at all

[@its_lucky252]

Same just started turning off randomly

[@Xighor]

I tried Time Spy and Fire Strike no crashes but when I actually play a game say GTAV I crash, my whole system crashes

[@damnfif]

How you fix the game?

[@AtiCrossfireX]

Wow best guide for me! I'm having the same issue. Thinking it was my CPU, PSU, GPU. It might just be my water block or my motherboard. I need to look into it. Thanks for this awesome video 👍

[@itsyoungleisure4104]

This is super helpful. I've been having a similar issue and I'm finna try to swap the cooler out. Good look

[@imtee5798]

Did it work?

[@3xtic445]

They should've just give us a warning before shutting down, since when you're in a competitive game you can tell others that your pc is shutting down randomly so you didnt get reported and get ban from the game.

[@geloplays2377]

Hi Zach. I'm not entirely sure if its an overheating issue but my PC turns off at different times. Sometimes straight after booting, sometimes a couple of hours. It also doesn't matter if I'm running anything or not. The weirdest thing is it also turns itself on whenever it wants as long as its plugged in. What do you think is the problem?

[@user-py7br7um5v]

This is my exact problem we are the same .

[@Shzy.]

How did you solve the issue?

[@aden4043]

@@Shzy. did you solve it yet? :')

[@Shzy.]

@@aden4043 yah I solved it Changed my PSU Changed my RAM Changed my NVME (windows) PC is working good

[@aden4043]

@@Shzy. wahh thanks for the fast reply!

[@arifin5051]

It was really helpful :D

[@vikrantnaicker2464]

i also have the same issue but with my laptop, your ideas seem very good , i shall try them out, will update later

[@Ponlets]

2:30 for me ... that seems to be Minecraft lmao

[@kd2146]

For me csgo

[@muforceQuake]

Coffee time!

[@ZachsTechTurf]

Always coffee time

[@N.o.t.h.i.n.g.n.e.s.s.]

Awesome review man thx