How to fix PS5 lan cable error notification / message

[@kj55]

Something else I've noticed I want to share with you guys I've learned recently it seems to me this connected disconnected cable sometimes can be a software issue or just something going on with the PS5. It only seems to happen when you first turn on the PlayStation after about 5 or 10 minutes it stops happening. So try leaving your PS5 and rest mode and see if that prevents it.

[@ToryFromDC]

Thank you for this. I had the same problem ps4 but it got worse on PS5 Sony should be ashamed

[@bryanhoeijmakers989]

I had exactly this problem , i cut out a piece from a hard sponge and wedged it underneath. That fixed the problem. Sony should be outright ASHAMED of these kind of design failures .... like come on

[@Mo-wx2ql]

Wedged it where exactly? I’m trying to figure it out

[@bryanhoeijmakers989]

@@Mo-wx2ql my playstation lays flat , and i jammed that sponge underneath the cable at the part where it enters the playstation so it basically lifts up the cable. I also jammed a toothpick underneath the cable's plug and into the playstation port which causes the cable to be jammed inside . Works perfect now

[@scamnewton.]

I bought a ps5 back in December and been having this issue. I was able to get another one this week and that is doing it as well.... If this is a physical issue, it has not been corrected almost a year later.

[@xX-Anonymous-Xx]

I bought my PS5 on Thanksgiving Day of 2021 and I can safely say... No, Sony has NOT fixed this issue yet. I am extremely disappointed with Sony for this garbage. My Xbox Series X, which I bought on December 23rd of the same year (literally 30 days later), has NEVER done this. I use my PS5 as my main system but it keeps pulling this shit and I'm over it.

[@tdog076]

I insert a toothpick in the corner of the slot to hold up the weight of the cord. So far so good 👍🏾

[@MegaCityOne]

I keep calling Sonly support "line busy". They should be replacing consoles with bad ethernet. Especially since people had to pay thousand dollars for them.

[@mira2987]

Its the heat problem... the exhaust is by hdmi and lan

[@LoneLeagle]

I don't have a toothpick, but a folded piece of paper worked for me. It has to be a port issue because I didn't get that error on my ps4. I'm gonna buy a new Ethernet cable to see if it helps, but if not I'll try replacing the full port.

[@carlitocash]

Thank you I used a piece of a toothpick and it ended up working for me

[@blakefn3936]

How did u put it under

[@shinryu2010]

details please!!

[@Mo-wx2ql]

Details?

[@rushernate2601]

I got my PS5 this week directly from Sony and have this Problem. Seems like the new Versions of the PS5 still have this issue. Also some people say rebuilding the database helped fixing it, but that wouldn't make any sense if it's a physical port issue.

[@kj55]

I just got another cable and so far so good.

[@derrickskinkis8786]

What about the people that have them standing? And its funny this thing is so big you have an additional stand just for it...

[@KidFrom106]

Unfortunately I have this issue I did the tooth pick and so far so good but I still dont like the fact I have a toothpick in my Ps5 lmao Im going to buy a new cable cat 8 and see if that helps otherwise gotta have to stick with toothpick

[@stevecarlson2351]

Where did u stick the toothpick?

[@burd7455]

This was an issue for me even on my ps4 pro. It's so damn annoying being in a middle of a match and then getting disconnected.

[@cheeseburger1973]

My ps5 was perfectly fine before my internet providers changed my wifi router, now I keep getting this annoying notification

[@kj55]

Run a Ethernet cable

[@lino0912]

I was doing a stream, and got the message :( and I lost my live. I touch my cable and disconnected...I changed the cable and same problems.

[@Zaza-jf3ct]

9 months later with the newest version of the ps5 and it’s still not fixed

[@lucasisflexing4872]

So I’m using a brand new cable so it’s not that. And when I made the port tighter it worked for a few days then it’s started doing it again it’s not a permanent fix it’s just temporarily

[@kj55]

The first time I did it the problem came back. You have to make that connection really tight so make sure it doesn't come back again.

[@lucasisflexing4872]

@@kj55 okay thank you

[@ryzenshadow7304]

Bought mine in November 2022, nothing happened in the first 2 months but now I got the same issue. Such a shame !

[@keyvonlavender8798]

This isn't a permanent fix tho...

[@Tstacks5]

Yea it was loose port. I took the clear clip part and put it over top of the rubber sleeve it was under, that kinda worked but it was still doing it. I took a screw and put it under the clear clip and the rubber now I'm good.

[@SHUPIRATE1991]

I bought a ps5 I’m March of 2023 and it’s still an issue, never had an issue with a ps4

[@kj55]

Try about another cable that also seems to work All cables aren't made the same basically have different fits

[@cmortensen74]

What CAT NUMBER DO YOU RECOMMEND? CAT 6 or 7 or 8? I’m currently using a CAT 7.

[@kj55]

I am using cat 7 also

[@KnownTrick]

I had to switch cords from a cat 8 to cat 6, cat 8 cord was brand new and didn't work in 2 other systems

[@moazmazen9912]

Did cat 6 work for you? Did it fix the problem?

[@lewisfreitas]

This is exactly my issue even after my first time using lan cable on the ps5 at first it was so tight fitting then after second time pulling out and connecting the port is so loose using little cardboard on side it works now

[@majoraccident13]

Thank you so much, this worked!

[@kola252]

i cant belive the same thing is happening to me it makes me to switch for xbox fkin shame sony

[@craziigaming9202]

good luck playing good games then buddy

[@craziigaming9202]

@@karzag1 neither can i thanks though. Currently going for prestige 1 in COD

[@BPG1999]

My ps5 isn't having any connection issue at the moment. However, I did notice that the Lan cable wiggles a lot in the port as if it was loose, and I wanted to know if that is normal/just how it is built. If anyone could give me feedback on that I would appreciate it. Thanks

[@kj55]

To be honest it's hard to say with something like that. When it comes to manufacturing especially on a large scale like a console there are so many factors that are involved that is mind-blowing. There are some devices where I believe a port could be loose and yet the connection wouldn't be an issue however I think dealing with the PS5 I don't think it was meant to be that loose. The reason I say that is because So many people are having issues with their ports. When it comes to manufacturing something like this it could be anything from the molding process the jigs or fixtures they're using in the factories it could be the way there are assembled it could be an issue with certain cables being .001 or smaller difference between the ports could be causing the issues. Hell for all we know the designer could have used particular cables with particular dimensions and maybe that's why not everybody's having the same problem maybe they're using a different cable. Maybe the designer used three of the main cable sizes as far as the connection for the ports and other cables could be a difference in size of .001 or .005 of an inch. That doesn't sound like a lot but it can make a big difference when you're dealing with connection issues and things of this manner. Honestly there's no telling The only way I can ever figure it out is if I had the Prince for the designs and all the true dimensions of what they're supposed to be and if I only could see their setup process and how they actually assemble the products on the line that issue could be caused by any one of those factors from machining to design to assembly and it's really no telling. If Sony cared enough they could figure out where the issues coming from because I'm sure they have very high quality control and then they can solve the issue themselves. Again I deal with machining for several years and aerospace machining so I've seen a lot of weird things in my career.

[@bruhmoment1372]

What is the metal thing that you put underneath the lan cable? I would like to try to get one. Thanks.

[@kj55]

Something I made, I'm a machinist. Sorry

[@RatHCP]

I tried the toothpick on the PS5 and it kept doing the disconnect thing. So I tried putting one on the modem and that stopped it. So it could be your modem or your PS5

[@Bessgolf]

Much love!!

[@jonathonhall1196]

A peg works well keep it propped up. Gonna test whether it stays connected tonight.

[@bruhmoment1372]

How’d it go?

[@jonathonhall1196]

@@bruhmoment1372 didn't work. Wired Lan keeps disconnecting randomly and I've tried wiggling it round in different positions. No dice. Gonna wait for the next update and see what happens

[@SahinnTT]

Thats good solution bro but funny thing is that error happens to me even when i connect with Wifi i think thats not about port sony have to fix this asap i cant play online and thats really bad :/

[@kj55]

Something I started noticing myself is that when I start the PS5 up that notification pops ups for the first 5min or so after that it goes away and never happens again. Between this shit and BF2042 roll out 🙄

[@SahinnTT]

@@kj55 Actually thats good for you man at least you can play online after 5 min that shit happens to me randomly and im really cant hold myself to destroy that f.cking air cleaner worst thing is NOBODY talk about that problem (even SONY) so i think there is 2 option 1: in the world there is not enough PS5 users like ps4 so Sony cant hear our problems or doesnt give a f. Option 2: Only our consoles has a problem and others dont so thats why nobody give a f. About that im gonna refund my ps5 and never use Sony devices again sorry bro for that message is too long for read xD i hope they will fix god bless you

[@madmastac6998]

Had it for almost a year no problem and just randomly started?

[@Mikemerc7]

Same problem

[@madmastac6998]

I went to safe mode and did update on system and it seems like it fixed it

[@wayneslater6951]

the only fix for this problem is to send it back to Sony. My warranty has ran out and it will cost me 240 pounds

[@Jmangruem]

This is highway robbery. We need to complain to soneone

[@ItsKey99]

So is this port issue firmware or is the physical port broken? For me it’ll disconnect for a sec then reconnect so I assume it’s firmware and not physically broken?

[@kj55]

It appears to be physical, it's like the port is too loose I use something to wedge underneath the cable to kind of push it downwards and it stopped the issue every once in a while I'll get a land cable connected notification on my screen but I never get to disconnect anymore which is good and that message only shows up four or five times when I first turn on the PlayStation so I can tolerate that

[@Slayer2Nasty]

shits so annoying i was just in madden and it kicked me lmfao so that’s a L on my record. thanks for the tips fam

[@shinryu2010]

do another video on how u put the toothpick

[@hutopdehei]

550 dollar console, Just shit. My series X was 499 never had a problem.

[@darknesswinz0525]

This the most annoying part on the p5 lol I tried toothpick before then it started agin days later

[@A1smker]

Then just re connect to your wifii/lab cable

[@DXA_1]

Thank you bro

[@VironixPsn]

Even my 1200 model has this.

[@midnightdragon8812]

Can I use abit of cardboard to wedge it

[@kj55]

Sure I guess so anything small should work, try changing cable that helps sometimes

[@midnightdragon8812]

@@kj55 tried a few cables the last few months , just came across the actual problem that it’s loose, I used one of my gf’s metal hair grips , the problem hasn’t happened in 2 days

[@superiormonkey477]

Where can I get that

[@abood765]

How do I know what wifi my lan is connected to bc I got 3 wifi

[@kj55]

You should only have one port on the back of the PS5. Run a cable to the back of your PS5 and then run it to your router and that'll be the port / lan cable connection

[@Kaijuvq]

Fixed my lan issue by taking it out wrapping it up and pitching it in the cow field and connnecting wireless bc I'm sick of losing all my damn gear in mw3 sony bastards

[@shaundocherty96]

Funny I just got ps5 fresh out the box brand new not refurbished and it’s the same 😢 never had this on ps4 so it’s their issue with the port 😏☹️

[@kj55]

Try buying different lan cables. I did that and it also work never had a problem since. I'm still amazed they still having this problem hopefully it'll work out for you buddy

[@boostedlife.]

Figured it out

[@blackspayn]

I found a solution put a toothpick above the connector and break it gently it works for the error never appeared again

[@johan8077]

How? Make a video pls

[@ZakkiLima]

Grato pela legenda em pt

[@RyDaHero10]

Still working?

[@kj55]

Yes

[@redeyejedi3095]

Still working for you my g?

[@kj55]

Yep know problems

[@redeyejedi3095]

@@kj55 Glad to hear! Will try. Appreciate the tip bro

[@deanreed2055]

So bad £500 machine and it can’t do the basics

[@alex-qb1]

100 comment

[@A1smker]

This just happened to me just delete your WiFi/lab cable network It work for me

[@MXT2006]

Bruh I just got mine last month

[@kj55]

You having that problem? If so after all this time.... wow

[@MXT2006]

@@kj55 yeah it’s really annoying, my port worked fine before. I put my cable in a certain way so now it’s connected but it’s very very fidgety

[@MXT2006]

@@kj55 otherwise my ps5 is 10/10 no other problems and I’m loving it, I just got my first platinum trophy ever on it the other night.