How To Fix

In Today's Video, We have a Samsung Front Load Washer, Complaint Is that Washer is Not Draining. After Diagnosing, Turns out it Needed a New Drain Pump. Watch Video tp See How You Can Repair Your Own Washer
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- DIY Repairs Now

[@ucmenteith]

I couldn't find someone to work on my Samsung in a reasonable amount of time. Thanks to your video and 2 day shipping, I've got my washer working again and it only cost me 27 bucks. Thank you!

[@cdrogers72]

I have the same model in stainless finish and after almost 20 years of being awesome, it stopped draining. Thanks for the video. I replaced the same pump motor and found mine had water inside! I inspected the old motor and the magnets felt strong but it sloshed when shaken. I installed a new motor from the jungle site, and it seems to be fixed. Saved me from having to buy a new washer! Praise Jesus!!🎉 Hallelujah. 🎉 Happy Father's day!!😅

[@DIYRepairsNow]

Same to You! I am Vary Happy to Hear My Video Was Helpful to You! This is the Reason Why I make these Videos. Thank You So Much For the Support, I Truly Appreciate it!

[@shaunt7301]

Man Thank you for the awesome job of describing how to do this... much appreciated.

[@MrBullgod777]

Extremely helpful video i actually had a stuck flapper and a piece of something stuck in the propeller housing. Saved me a call to the repair guy!!❤❤❤ thanks for the step by step directions

[@davehanson6915]

clearly explain how to take the washer apart and showed how to replace the pump. He also explained a couple of options on ways to make the repair. very good presentation

[@eugeneg.6089]

Many thanks for sharing...awesome tutorial!

[@DIYRepairsNow]

You’re welcome thanks for watching my video👍🏻👍🏻💯💯

[@carolinaalvarado7523]

I really appreciate your video your very professional. specially you speak slowly loud clear and.Can be understood we’re going to try following your tutorial. Many Blessings to you and your family

[@DIYRepairsNow]

Thanks for watching my video💯💯👍🏻👍🏻

[@HePBHuq]

Nice guide. Mine had clogged filter, fixed it real quick, but this was informative and I have learned something new.

[@tearamarie2442]

Thank you!! This helped me so much. I fixed it in an hour.

[@DIYRepairsNow]

You’re welcome thanks for watching my video i’m glad I can help👍🏻👍🏻💯💯

[@RichardCookRocks]

My washer was a slightly different model, WF520ABP/XAA and when I went to take off the front panel like in the video, the bottom would not release. We ended up tilting the bottom up to take a look, and the bottom of the panel had 3 screws there. After removing those, I could remove the panel fully. If your panel doesn't remove easily like in the video, then check for those.

[@pedrosmyth8366]

If the filter and drain pump check out, look at the drain hose from the drum to the pump. Is it clogged with accumulated gunk? If the drain lines are clear, it is probably the controller board. These washers are known to blow the relay (a $0.25 part) that controls the drain pump. The controller assemblies are not readily available, if at all (EOL'ed by Samsung after 5 or so years). Used ones can be found on Ebay--caveat emptor. The controller board from a model one up or one down on the Samsung product offerings for a given model run will often work--the wash cycles will be different on the dial or not available. For example--if the controller comes from a lesser model, it may not offer the sanitize (heat) cycle, but all the other features are the same. The various large online parts vendors have good information about OE part numbers and subsequent replacement part numbers.

[@julietechotangohotelalphai1148]

Seems like what I've been experiencing. The pcb looks good visually. I'll have to find that drain relay tomorrow then.

[@julietechotangohotelalphai1148]

May I ask, I do not get any voltage to the pump, it could be a relay problem right? Wirings are fine.

[@pedrosmyth8366]

This is for a Samsung washer. An LG should be similar in practice.

[@TheParanormalDetective]

This was very helpful! Additionally, because I didn’t want to replace the pump and motor, I took them apart. Both were clogged with lent and gunk. Cleaned them out along with the small fill hose and drain hose. Works like new.

[@DIYRepairsNow]

I am glad my video can help thanks for watching my video💯👍🏻👍🏻

[@simsidhu1596]

May I ask if your issue was that the machine would fill with water, initially spin and then get stock on the spin cycle(flashing)?

[@alanwardle9807]

@@DIYRepairsNow Thank you for the video, I replaced the pump 5 months ago and now the same problem of no drain is back. I put a second new pump and still not working. Do you think this is a problem with the control computer? The wires look good.

[@DIYRepairsNow]

I am glad my video can help Thanks for watching my video👍🏻👍🏻💯💯

[@disciple1119]

Thanks!

[@DIYRepairsNow]

You bet! Thanks for the Support!!!

[@mnansar4715]

thank u very much. just want to know if i totally remove the flap from pump than would this effect ??

[@kevinj9030]

This helped a lot. Thanks.

[@AlbertHorvath]

You da MAN! Thanks!

[@grunt9131]

This was the first video that actually showed how to put that wire back on I appreciate that but I think my washer still screwed. I checked continuity in the pump and it was fine so now I really have no clue why it will not drain

[@DIYRepairsNow]

The drain pump have two fixtures electronically and mechanically when you check continuity you checking the electrical Winings for the motor the mechanical will be the blade in the rest of the housing 90% of the time the motor is going to test good but the blade or the blade rotor is bad if you try to spend the blade and you don’t feel tension your drain pump is bad also check the check valve which is the flapper rubber piece

[@grunt9131]

@@DIYRepairsNow I did check that valve the first time around and it seemed good as far as the rest of it I will check into that in the morning when I get up thank you so much for your help

[@julietechotangohotelalphai1148]

@@DIYRepairsNow hii! Can you suggest something for me? I have a problem with my pump, I tested the pump with multimeter and it doesn't have any voltage. The board is good visually. The wirings are also good as well. Any suggestion what to check in pcb?

[@joetorres6591]

Excellent video! Thanks for the how-to! I changed the drain pump. Put it back together and it ran for about 30 minutes and the error code not draining came back on again. Could it be the recirculating pump?

[@robertramirez1272]

Did you figure this out Joe? I'm dealing with the same issue..

[@alanwardle9807]

@@robertramirez1272 and me too, replaced the pump and it worked for 5 months, then the same problem. Now I replaced the pump again and it does not work still. I talked to Samsung and they have nothing intelligent to say. I am researching to replace the computer control panel now.

[@omarstaana9089]

@@alanwardle9807 same problem with my samsung washer not draining i replaced the drain pump try it on and again stop at the draining cycle.anybody can have idea or opinion what it is causing my washer not draining.

[@alanwardle9807]

@@omarstaana9089 it’s the computer board located on the back wall of the machine. I have been unable to find a replacement. They no longer make them. Now I have junk unless I can find one, what a waste of a good washer.

[@calvini.8211]

@@alanwardle9807 were you able to fix the issue?i have the same problem. I checked the voltage going to the pump during the start of each cycle, nothing. I checked for wire connection all the way to PCB at the back of the washer, and wire continuity is OK.I suspect it is the relay RY7 on the board that is broken.Tryin' to find this relay

[@teresalewis7326]

Thank you for the video. I was able to change the pump and get it back running in a few hours - I kept going and back and looking at the video. I first replace the pump in February 2021. It worked great. Now the same error came up and it sounded like the pump was not spinning or it would stop too early. I ordered another pump on Amazon and installed and washer is again working - no errs

[@teresalewis7326]

When I look at the first replacement pump I took out there appears to be water inside the pump motor area. Pump was used for about 7 months. Is shaft seal on the little impeller supposed to seal water from entering the motor portion? I assume that if the motor is supposed to stay dry and it is wet that would lead to problems.

[@Lucascain66]

ARE ARE 2 AWW

[@mattjaramillo3065]

Good evening. Thanks for the video. I have a Samsung: WF448AAP/XAA I was getting the drain pump failure. I ordered the new pump and installed it. I started a cycle and it stayed stuck on the last rinse/spin cycle. I powered the machine off and put it on a spin cycle and it completely drained the machine. Machine is also not dispensing the downy. Pump seems to be working. Any ideas? Thanks for your help!

[@donacianotalamantes8992]

same here, did you fix yours/

[@aplazbarr]

Thank you

[@bootyholeman5659]

Thanks for the instructions. But the washer will not work correctly without that check valve. The check valve is not there to prevent water from the drain pipe coming back in. During some cycles the washer has a very small amount of water it wants to remove. This small amount it not enough to make it up the drain hose so it will keep running back down to the pump if you don't have the check valve. You will eventually get a drain error.

[@donutz1]

That sounds right to me. My pump tests fine, no blockages or gunk anywhere, so i think it's that little black check valve/flapper. This is a very frustrating problem that is difficult to diagnose because everything looks fine.

[@waltercardenas7354]

Does it have two pumps? One in the back and one in the front.

[@adamkasarda1307]

Great video! Replaced my motor yesterday with no issues because of your video. Still having the same issue though, No Drain. New pump works, it was moving water the first time I ran it. Now just give me the same error. I've checked all lines for obstructions/gunk and found nothing. Check valve looked good. Back to the drawing board! Anyone have advice?!

[@gdkalyan]

Hi Adam, did it work out? I might be facing similar situation.

[@daryltaco]

Did it end up being the motherboard?

[@kristenmakous4973]

@@daryltaco Wondering the same thing! I replaced the pump and cleaned all lines. It worked following replacing the pump. But then the same error started again. I'm hearing a clicking sound when it's expected to drain and then nothing.

[@fatguylungs333]

Do you have a moment to maybe help me? Our washing machine has decided not to drain it's water anymore. Unless when you put on 'flush and centrifuge' then it drains, and during the program fills it with water again just to leave it at the end of the program again. So I know it's able to drain and push the water out. It just won't. And doesn't give me an error or anything either. 😂 Would you have any idea ?? It's a Samsung Eco bubble ofc (I'm Dutch so maybe the term isn't right 😂)

[@barrazjazz]

Wow keep the video steady! 😵

[@DIYRepairsNow]

You’re welcome👍🏻👍🏻

[@barrazjazz]

Noooo I’m dizzy! 😂🤣😅

[@DIYRepairsNow]

I know but the reason why it’s all shaky is because I got my GoPro camera on my head mount I try to do my best to help people and As you see you see I help thousands But it’s not easy to record this video every day thanks for understand and seriously thanks for watching my video this help me to create more Contents👍🏻👍🏻💯💯

[@kenclarke1386]

Thanks for the video very helpful. However perhaps in the future you could have the camera be stationary. Watching this video made me motion sick ✌

[@grunt9131]

Some little thing that meant nothing to most people at the end of your video where you said keep the drain hose only a few inches from the top fixed my problem now for some reason it does drain but it will not fill up with water.. it switched on me😖😖😖😖

[@DIYRepairsNow]

If it’s not filling in water you’ll probably need a water valve you have to make sure you’re getting enough water pressure from the water valve also check the filters on the water valve itself and make sure they are clean if you have a multimeter tester check if you get an 120 V at the water valve when it supposed to be filling in

[@TheNinformant]

I’ve got an issue with my Samsung washer where it only drains sometimes. I’ve gotten the ND (no drain) error code before, but it doesn’t always come up. Sometimes it just sits where ever it is in the cycle and just keeps trying. I’ve unplugged it and waited awhile and then it works again for awhile… have you ever come across that issue?

[@britnysnyder4991]

So my washer looks like its missing that little black hose that sticks out of the front by the filter. It's a Wf218anb/xaa Samsung. Should it have that little hose? And if so can I buy just that and put it on or do I need to replace that whole thing? Also would that piece being gone make it not drain?

[@pedrosmyth8366]

It should drain w/o the hose. It's just there to be able to direct the water into a container. Any piece of tubing with the right diameter should be ok.

[@yvonnebgil]

I have the same issue, but, in my case I replaced the draining pump twice already and still not draining. By the way I also replace the door lock to see if that was the problem but still not working. and code still appears, can you please help me?

[@installgreentoday]

I have the same problem. I had spend time cleaning the hoses, changing the pumps twice and still it wont complete the draining. At this point I am buying a new washer

[@yvonnebgil]

@@installgreentoday I did the same thing too! All hoses are cleaned the only thing I haven’t done is to check all the wires at this point I’m also thinking of getting a new one! I'm done with it!

[@sarahwells3961]

Samsung washer, replaced the pump today, but it didn't start working again. In pump test mode, a big fat nothing. I can't find any good troubleshoot for the real problem. The old pump I pulled is actually a functioning pump, so I can't figure out what the matter is.

[@calvini.8211]

I have the same issue.most likely the voltage going to the pump(120Vac) is missing, which I believe is controlled by the relay RY7 on the board. Im searching for a replacement as I have read from somebody here that samsung no longer manufactures the whole PCB

[@joeantol4766]

Mine was the relay, you have to order the relay from an electronics site and cut it out of the silicone caulk it’s buried in and I believe cut a slot in the plastic behind it with a dremel to access the solder joints to unsolder and install a new one. It work for a couple of years but now any time it has a large load it doesn’t drain and have to run a spin cycle and it drains just fine.

[@samikhalloufi1530]

My Samsung has 2 pumps i cleaned everything,no drain was clogged. The resistance in both motor pumps was good. Where could the problem be?

[@dastandrow3277]

Did you fix it? I have the same issue. There is no error. Machine is trying to drain 1 sec and that’s it

[@colombiansurbanmusic]

Should be the door lock

[@julietechotangohotelalphai1148]

@@colombiansurbanmusic hi! Can you elaborate about the door lock and how the pump works with the door lock?

[@cdrogers72]

My pump looked and felt fine.. However, it had water inside. It wasn't obvious until I shook it and heard water inside.

[@albertcampos2933]

Why not show the filter cleaning ? It may be all its needed

[@installgreentoday]

The new washer are build with self cleaning

[@stefg7611]

You literally just wash it out and rinse it off ...

[@Edub816]

I’m having an issue that maybe you could help with. My Samsung washer wf42h5200ap/a2z It isn’t draining and the pump was replaced. I have constant 120 volt (even off) on the blue wire to case ground. It looks like the purple completes the neutral on the control board. I’m thinking. It’s a relay in the board. Is there anything else that could prevent the board to call to drain (even in test mode)? It’s a pretty expensive part. Especially if it does not solve the problem. Great video! Thank you in advance!

[@DIYRepairsNow]

The only thing there is sending signal to the board to send power to the pump will be the pressure switch but if the pump was replaced and it worked fine for a little while that means it’s not the pressure switch for what you’re telling me The relay it turns on the drain pump in the main control board got stuck on the on position so my suggestion will be replaced main control board

[@julietechotangohotelalphai1148]

@@DIYRepairsNow hi, where can I find this pressure switch please?

[@tdatilma]

Thanks for sharing your knowledge with us. Besides of the drain pump, could it be anything else causing the washer not to drain? I just changed my pump. It is still not working, not even the humming sound of the pump. I am wondering if there is any power coming into the pump at all. I do not have a spinning problem because after I manually drains it, I ran a spin cycle. It spins as it should. I ran a quick wash. When it gets to rinse from the wash cycle, it stops and nd code appears. I would run a rinse + spin cycle. It stops right before spin with the same code. Anyone please your help is appreciated. Thank you all. Model # wf306law/xaa

[@gdkalyan]

Hi, I’m facing similar issue, is your washer working now?

[@tdatilma]

@@gdkalyan I’m sorry to hear that. I changed a lot of parts from that unit and nothing seemed to work. I ended up getting a new unit from Home Depot last October.

[@waltercardenas7354]

My Samsung was clog with sand. But it there is no presure two take the water out. Any help I will appreciated. Thanks

[@DIYRepairsNow]

If it’s only sand you can try to put a shark vacuum on the drain line to get it unclogged

[@dc-wp8oc]

It would be most helpful to view the "diagnosis" procedure? In other words, what led to condemning the pump? Or what if the drain pump is not receiving the 120 volts it requires for operation? How would this situation be diagnosed? Also, please lose the background "elevator music". It adds nothing but annoyance.

[@Edub816]

I’m in the same boat. Thinking it’s the board but not sure how to be sure. FYI. It seems mine has constant 120 of the power board and the control board completes the circuit.

[@sarahwells3961]

@@Edub816 I need help and answers for same problem. I just replaced pump with quality part, but it will not drain on any cycle or in test mode. Is there some little part I could replace, or is it possible for some obstruction to block draining without any code popping up?

[@bigdognance]

Your camera work really is terrible and I could not watch the rest of the video because of the fast motion all over the place.....slow down!!!.....set the camera down!!! For Each Shot!!!