How to Fix the D-Pad on a DualSense PS5 Controller | Repair Stuck Broken Button

[@HowToX]

Things you might need: Raised D-Pad Replacement: amzn.to/42ApiIx Simple D-Pad Replacement: amzn.to/3ql4W8y Rubber Pads: amzn.to/43g9dIU Conductive Film: amzn.to/3ORvwAs Clicky Buttons Kit: amzn.to/3CaZ1FU Toolkit I use: amzn.to/3ke14nc Electric duster: amzn.to/41dZemX All Amazon links above are affiliate links. I get a small amount of money if you end up using them to make purchase (it does not have to be for the item I link to, as long as you click my link then move to another item, it works)

[@Kevdagoat123]

Thank youuuuuuuu

[@jeremyhines4328]

I followed this...took the controller apart. It's about a month old, so no dust or anything. I repositioned the rubber pad under the D pad, but didn't think that would do anything. Took me a while to get it back together because of the two bottom ribbons...then things weren't aligning eight, but I finally got her all put back together and it actually works like a charm. Saved me $70. Thanks for the video.

[@VickPT]

Thats exactly what happened to me! I had some ps4 controllers for 6 goddamn years and they never broke, but i bought a ps5 in november and it already broke. I swear sony made them easier to break for us to buy more...

[@ej-epicjourney5351]

Solution 6 wound up being my saving grace. The down button on my d-pad (only that one) stopped working after my roommate used it last night. This saved me, thank you.

[@serbe3416]

Solztion 6 is after watching houndered of times cant open Controller

[@LeoWessi]

Hola. Y cuando lo tienes abierto que hiciste exactamente? Me pasa exactamente lo mismo. Saludos

[@OAlshaiba]

Thank you, my down d-pad was stuck tried all methods until I tear down the controller , cleaned the compartment of the d-pad with ear cleaner as you said and returned everything. Working great as new now ❤

[@inaminute3505]

Thnx. I think my issue was the membrane came loose. The little plastic part it slides over. I did everything else and put back together and it all worked out. Saved me quite a few dollars. Be careful about the start and snapshot buttons. I had to use a paper clip to avoid taking back apart to line them up with the rubbery backing.

[@CoyoteBongwater]

Wow Sony really went out of their way to make it as big of a pain in the ass as possible to fix these things. DS4 way easier to take apart

[@JessicaFEREM]

They soldered the usb port to the main motherboard, meaning if the usb port breaks there’s nothing you can do other than learn microsoldering or get a charging dock that uses the pins on the bottom

[@ThatGuyFriend205]

DS4, lol

[@alexandercatterson223]

​@@ThatGuyFriend205 That's what it's called you twat

[@HuriaJoni]

just had my d pad broken, up and down not working, im just gonna get a new one instead, fuck all this lol

[@kooked2376]

@@ThatGuyFriend205 dual shock 4

[@MacNille]

A very good guide. I tried your suggestions up to 5. I was not prepared to open it, so I did one hail mary: hit the left side of the controller around 5 times with the palms of my hands. That fixed it.

[@skyedog1482]

Wtf I just did it it worked

[@MacNille]

@@skyedog1482 I know! I was shocked that it fixed the issue.

[@jacehanan7426]

Your fucking crazy that just worked I’ve been stressing that I was gonna need to buy a new controller

[@clearestt6414]

WTF THAT WORKED FOR ME OMG THANNKKKK YOUU

[@Idontknowwhattodo600]

I LOVE YOU SO MUCH RIGHT NOW THANK YOU

[@PixieSugar1991]

You’re amazing. The only thing that worked was taking it apart and putting it back together. Your walk-through of how to take it apart was so simple and easy. There are some I saw that made it way complicated. Keep up the good work.

[@StevenSellers612]

IT Guy Here; my issue was d-pad left and right only weren’t working (top bottom did, brand new ps5) & I tried everything i could think of without opening controller (vacuum, reset, etc.). Saw this and the “blow-into-old-school-nintendo” method w/ mouth finally got it working. thank you!

[@dudleylee5322]

Everything short of taking the controller apart didn’t work. I was a bit nervous to open it but your guide was great and it worked. Had a dpad button not working and was able to fix it.

[@mrmcsam]

GUYS I HAVE THE FIX IF YOU DROPPED IT !! Turn your controller upside down and tap it a lot of times , press the opposite arrow and blow and then it should start working again !! I think it's some dust or a connector that moved

[@Used-KFC-Napkin]

Thank you so much this really helped

[@canadianprecisionaudio8555]

Hero we needed. W

[@StoneSaysHello]

Saved me from buying a new controller for my bf since I dropped his. Thank you so much.

[@King141fox]

Bro, I fucking love you lol

[@sebastianuribe7664]

Thank you, it worked

[@wikedsuperlinklive]

If I'm being completely honest I've no idea how mine broke but when I started taking it apart with the battery still connected and was testing the button it magically started working again so I decided to clean it and put it back together and everything started working again and the weird thing is it wasn't just the d-pad that stopped working originally now it magically works again thanks for showing how to properly clean it and take it apart

[@WaiTee.Create]

2 d pad buttons werent working. Disassembled cleaned and reassembled and now works! Thank you so much.

[@Nuggymcgee]

THANK YOU I fixed mine :)! My dpad and r1 stopped working after a drop. I took it apart with your instructions and wiped with alcohol wipes. Everything on the board stayed smoldered on and I fixed my issue. Liked and subbed! Ty kind sir

[@dennisroman1554]

You are a LIFESAVER!!! This was easy to follow, and very well explained. Tbh, this was the by far the easiest PlayStation controller I’ve ever worked on! My controller’s dpad is now working again! Cheers!

[@lhensley45]

I followed this video's instruction and it fixed my controller's up input that was not working on my d-pad! Thank you so much for the attention to detail and thorough explanations 😁🙏

[@Daniel-Marson]

Thank you bro, I have taken apart 4 PS3 and 5 PS4 pads (magnetic buttons, custom shells, scuff etc). I've done 3 PS3 revisions and 3 PS4 revisions. Never taken apart a PS5 dual sense, my D pads down button was not working.. after dismantling it had no dirt, no wear or tear? After reassembling the pad is working perfectly, so thank you. Also omg those six axis and early dual shock 3 pads were so fiddly, PS4 ds4 a little less, PS5 pads it seems are easy to tear down. Lol I was dreading it.

[@vabeachman111]

The right d pad button stopped working lastnight. Followed entire walkthrough, put together and it works!! Thanks

[@HowToX]

Glad it helped

[@SpencerJhay]

Thanks for having the clearest and most thorough video for this. Got mine to work again-saved me the cost of having to get a new one!

[@southsidezekeeee]

Got the tool kit off amazon and followed all the steps u showed. You’re a life saver fr😭🙏🏽

[@toonarmy.]

I hit the d pad a few times with a tv control and now its working 😂

[@jaylewis96]

Man thank you lmaooo I just did the same thing!

[@gabrielfitzpatrick484]

Out of all the solutions in this whole comment thread, yours was the only one that worked for me. Ungabunga for the win. Thanks hero o7

[@damienhayden4160]

😂😂 it worked for me aswell

[@toonarmy.]

🤣

[@t.bjammer6236]

WORKED 😂

[@hal9733]

Solution 6 was it for me. It worked and now my controller is back to normal. Thanks

[@alesiosuarezangulo2600]

Thanks for the fix! Cleaned the film with alcohol and it started working! Great explanations and visuals, would definitely recommend!

[@Skyefuego]

This was helpful. I was afraid something was damaged, but it turned out to be a strand of hair between the connector.

[@culade]

Thanks for the guide. My niece spilled something sticky in the face buttons, so I needed to take it apart to clean it. All other guides I found only focus on replacing the sticks.

[@sheek3]

Thank you! I had to resort to solution 6. The down button on my d-pad suddenly stopped working. Which was strange because the controller had seen little use. Wiping the contact pad with alcohol seemed to fix it and saved me a buying a new controller!

[@Gh3st_Samurai]

Thank you for the video! It took me forever to put everything back together, but it was way better than the other tutorial that broke my 1st remote

[@christopherburgan4712]

Thanks brother. My wife had a tool kit for the PC and I used that to take apart the controller back working now lol

[@typennies1]

Very helpful. Triangle was not working. Took it aprt, cleaned the contacts and works like new. Thank you!

[@BarbeQ_]

thank yooou soo much 4 the detailed solutions and steps n moore importantly 4 the detailed disassembling guide. i followed ur steps cleaned the membrane and yea the d pad started working as good as new. life saviour fr

[@97kx211]

Taking it apart and cleaning fixed my right D-pad button. Thanks

[@mistercharlie136]

Ur a legend man. I thought i‘ve broke the controller but surprisingly not. Much love from switzerland.

[@Ruinedmach]

Thank you sooo much. I’m not sure what my issue was exactly but I followed solution 6 since I basically tried the others already, put everything back together and bam it works like new!

[@GreysonGavan]

THANK YOU MY MAN YOU ACTUALLY SAVED ME FROM ANOTHER 80 DOLLARS OF CONTROLEERS

[@mr_islah]

The piece of card trick worked! Thank you!

[@davideventili2881]

Man you are a god, i dropped the fucking controller right after the ELDEN RING DLC CAME OUT and the right dpad stopped working, I ONLY HAVE LIMITED TIME BEFORE I HAVE TO GO BACK TO MY JOB AND MY RESPONSIBILITIES. YOU SAVED MY WEEKEND, may your life and future generations prosper

[@solidfox2]

I did solution 6 and fixed my UP d-pad button! Yeah!!! Thanks for the detailed exploitation!

[@markmontes4736]

This saved my controller! A piece of debris got under my d pad and once I cleaned it, its working good as normal! Thanks for the help

[@NoahLevesque-i6b]

Been like 8month that i tried to find a way to repaired it thanks man

[@azurewind2287]

Last solution always work, trust me all u need it skill and patience

[@ThatGuyFriend205]

YES IT WORKED thank you so much man! Ur step by step of taking apart the controllers helped a lot!

[@sebastiendhuysser8137]

Thank you so much for this repair video. For me it was the cleaning part that fixed my problem. Kind Regards

[@chatwinjacob]

Thanks! I was not sure how to open the case and you helped me to not destroy my controller.

[@HowToX]

Thank you.

[@sambaker1423]

Dude, I must apologise in advance for my language. But I fucking love you. I thought I was gonna have to shell out ££ for a new controller. Now it works perfectly again! Gracias Amigo! ❤️

[@HowToX]

I'm happy to hear it.

[@oronoras6154]

Thank you!! So glad I dont have to have to waste money on repairs or a new controller!

[@lilkiwi608]

Goated with the sauce... Thanks a million, it took solution six but you got me there.

[@ECTT1776]

Well it appears to have worked, by doing that whole process cleaning the ⬆️ on the D pad & blowing out any crud or dust n dirt build up in the sticks all fixed the issue. The issue being my 10.5 ur old son’s 11yr old friend was getting his ass handed to him my my boy on some good ol MK11 that he decided pounding the controller with the heel of his hand was perfectly acceptable. Well we didn’t realize when pushing up on the D pad it wouldn’t go up & when I would press to the right with the stick it would go forward one & would flip back to the left 2 times. So after cleaning it all & putting it back together it was working perfectly again. Thank u for the break down of how to strip it & make sure everything was clean & not damaged. I believe it may have gotten food crud down in it & my son’s 11yr old friend throwing tantrums dunked it up. At least now I don’t have to buy another new controller & put another $50 on top the price of some more external save drive memory extension. I’ gonna go 4 the terabyte internal extended hard drive. That way I got the 500 on the system, or mid 65bs ish. Thanks agiinn& great advice on photo each step 🤜🤛

[@PrecisionzFPS]

Great video, had this issue with right and down dpads, after following step 6 it's working like a charm

[@viddyd3342]

Had to do solution 6. The black rubber nubbin wasn't poking through the hole completely when pressed (as if it got moved or dislodged) so I had to take it apart and reposition it. Thanks so much!!!

[@thetxkidd2013]

DISCLAIMER: He doesnt show you how to put it back at the end of the video. He just basically tells you to do it yourself.

[@HowToX]

Disclaimer. Just do things in reverse.

[@thetxkidd2013]

@HowToX Dude it's way harder than just saying it. Especially when you have ads constantly interrupting it.

[@xboxdude243]

Thanks for the video me and my dad did this and it worked we fixed the controller by taking it apart and putting it back together thanks for helping us fix this I will defiantly be liking ❤❤

[@Aznboy031]

Thank you so much! Saved me from having to throw away a perfectly good controller!

[@Ofejiro.]

solution 6 solved the problem. My right d-pad wasn't working and now it is. Thanks!

[@outerim4968]

I tried a few things and it worked idk what I did that worked but thank you

[@itsyaboykinger9355]

Great tutorial. I'm pretty sure I have a defective circuit membrane. My up button on the d-pad just stopped working yesterday and i've tried everything to fix it.

[@HestonHawkins]

Excellent video. Fixed my Dpad!

[@sonichurricain]

Thanks for the tear down the pressure pad was ripped but was able to fix it using a ps4 pad just had to cut it to fit in the controller 😀

[@Duckceena]

thank you so much. I fixed my broken controller. I feel like a tech god now, haha

[@rocketfaster]

Bro it worked i am worried about that but finally it is fixed TYSM bro

[@JSDuke1]

Thanks! Great video. Saved me the cost of a replacement controller!

[@HowToX]

Thanks for the donation!

[@arepb]

Wanted to say thank you. This fixed my problem!

[@nofunazazel3620]

It was incredibly useful, thank you brother!

[@AdamWynman]

I’m suprised this worked lol I thought I broke it great video thank you

[@nickboudreau5376]

None of these solutions worked if they don’t work just smash ur controller on a table a couple times and if that doesn’t work then u need a new controller

[@itssxp]

man u helped me fr😭😭🙏🏻🙏🏻

[@PH5_8002]

Nah no way this shit worked💀💀

[@yahiatahoun766]

THANK YOU

[@yahiatahoun766]

I PLAY FORTNITE AND EDIT WITH RIGHT ARROW AND U HELPED ME

[@yahiatahoun766]

HOW DO I REPAY U

[@PsychoticLeprachaun]

I'm still not sure what happened but removing the membrane and putting it back on again somehow fixed the problem. After I put the controller back together again everything worked like normal.

[@HowToX]

Cool. That kind and of thing happens.

[@josephcozzi1593]

Ended up having to disassemble my controller since the right button on my d pad just stopped working. Not sure what step fixed the issue but when I put everything back together the controller worked perfectly

[@89batmanyt]

Omg thank you so much this really helped out my problem d pad and one of them werent pressing down correctly

[@Luv15258]

Thank you so much, my left dpad wouldn’t work and when I did solution 4 I pressed on it and it worked.

[@NO-ek2bu]

Super helpful, ripped off the built in mic and speaker but at least it’s working now lol

[@davelutherable]

Fixed! Thank you my dude. My left d-pad wasn’t working and it seemed like no amount of hitting the back of the controller or blowing into it would work. After opening it up it appeared that my problem was that the membrane was kinda “stuck down” behind the left d pad. I can see how shaking, blowing and hitting the controller from the back could have worked with more perseverance. Is fun to open it up anyway innit, like lego. Got me a 4000 gigawatt battery in there now too 😎 It’s like Christmas up in this bitch

[@mustajabamjad]

Amazing. Saw your video and fixed my dpad. Thanks

[@Trillshotyou]

Thanks bro I was able to fix my controller directional buttons

[@damousx6860]

I have another solution; just did it right now. If the D PAD is not working) press pressing the controller down with your palms behind and front of the grips and all over your controller frame. (So not the bottons and Touch pad)

[@stanislauzamana4890]

In my case the controller did fall and up arrow stopped working. Tried cleaning, blowing, smashing with no result. At some point came across this comment by suggesting to press the frame around grips. I tried and noticed that it works when enough force is applied, also just near the up button. Seemed I needed to bring even more force and bend it a little over my knee, but now it seems to work normally i.e no force is needed when I tap the button.

[@Svyatozor]

Thank you for the detailed instructions. Helped a lot.

[@paulwheeler-gx8qh]

the first one worked somehow bro thanks

[@mikeyjones7267]

great video ,only 1 thing. i wish u showed when u put it back together. i got mine back together and it works now but it took me a lot longer than it should’ve lol.

[@reddemon_6408]

Solution 6 saved me, I have now become addicted to cleaning my controllers

[@JayRaySR5]

Great video . Thank you. I had to do step 6. Was easy with your explanation. When I opened up my controller I had so much hair i was actually shocked. Perks of having a dog hahaha. But it works like a charm now! I can actually game again.

[@Vanilla_Phil]

That’s fixed it right up! Thanks dude!!😊

[@vladpaduraru8474]

Thank you, the solution 6 really helped me out! It is fixed now! Keep up the good work!

[@xDEADxINSIDEx]

The problem with my remote was the rubber padding under the D pad. I fixed it after taking it off and putting it back on it in and it works perfect.

[@allegoristluke2205]

Fantastic guide, mate. Thank you kindly.

[@mortonj02]

Thought my controller was deas..left.on DPad wouldnt work. 30mins later after cleaning all contacts w alcohol its back up and running. Great video thank you!! Also no leftover parts xD

[@classicjons]

Very well written and documented directions. Thanks!

[@tepes9]

Your awesome your step by step on how to fix my controller help so much had to go in an clean the membrane for my d-pad thank you tons

[@HowToX]

Glad it helped, and thanks for letting me know what part helped.

[@alvarkaskinen]

This has happened to me like 3 times and what helped me is that i dropped it from like 2 feet a few times and it started to work again😂

[@Cahcartibih]

SOLUTION 1 WORKED THANK YOU SO MUCH!!!

[@owentrammell9527]

IT WORKED‼️🙌🏾 Thanks✊🏾

[@TeaMonkeyUK]

Thank you, blast of compressed air did the trick! 🎉

[@ultimateshinobi9580]

OMG THANK YOU SO MUCH YOU JUST HAD TO SUCK THE DUST OUT YOU DESERVE A SUB AND LIKE ❤❤❤

[@efeasan1808]

Thank you for saving my controller

[@KrethikGopalakrishnan]

Thanks a lot it took me some time But it Worked 😇

[@Skyudi]

your the best ever thank you so much I thought I was going to buy another controller

[@jessebradshaw9993]

I took apart my ps5 controller five times and it still drifts and the Dpad buttons on the left still don’t work because I need to select that button to enter my password to get to the main screen

[@TTodd27]

My arrow was loose and I check it out and it snapped in half so I had to hit glue it and now it works like a charm

[@dandudley4122]

Thank you! I believed I did everything you mentioned. My D-pad is fixed but the lights won't come on on my controller. My mic's light is also out. Do you have any idea what I did wrong?

[@floridaboy91]

Helped big time!

[@loicclement-picard1001]

Thanks a lot for the video, helped me a lot

[@TaikaJamppa]

I did the cardboard method, as one of my controllers’ D-pad wasn’t working too well, the right one specifically, and now it does… better than before this, but still not like the newer controller I have. Ah well. These are things that just wear down over time, yes? 😞

[@wikedsuperlink7022]

Had to come back to this video just to see if there was something else I can do cuz I had the same problem again and is it turns out cleaning the contact points on the membrane to the motherboard immediately fixed the problem