How to install and setup security camera on ZOSI Smart - ZOSI Security System

[@joannestonge9157]

Thank so much for helping us set the system up,even more 3 years later helping us figure out what power cord needed to be replaced!!!! What a piece of mind now!!!!amazing

[@ZosiTechnology]

😁😁

[@katekennedy2320]

Omg ! I love you 💜💝 thank you for the video, this literally just saved me a whole days worth of hassle. GREAT JOB! And you also have a very pleasant voice.

[@ZosiTechnology]

I'm so glad!

[@chasin05]

I just ordered a set of cameras; I can't wait to get them.

[@ZosiTechnology]

Hi Sorry for the inconvenience caused to you. We have dedicated after-sales customer service, if there are any quality problems, we can solve it for you. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@jakubzitny418]

Hello. I bought these cameras. When I connect and install them, the installation process does not end. It stops at 85%. Everything is fine: internet, router, power supply. The cameras are working, the reset is also working. It is not possible to finish loading the camera into the application. Where can the problem be?

[@ZosiTechnology]

If the Zosi Smart app fails at 84% or 85% then says device connection failed, you can follow this link: supports.zositech.com/hc/en-us/articles/360043594551-What-if-the-Zosi-Smart-app-fails-at-84-or-85-then-says-device-connection-failed-

[@mhproperties208]

Im having same issues stuck on 53% with options exhausted above

[@bryanseitz8137]

Nice for the price, I have 2 questions. Why does my menu not have the shutdown option? And I may need longer cables for some of my cameras. Where can I get them?

[@ZosiTechnology]

Hi. You can click this link to check: supports.zositech.com/hc/en-us/articles/4405314338317-Dont-see-the-shut-off-button-in-the-main-menu-for-my-DVR- We recommend that the BNC cable should not exceed 100ft. You can click on this product link to check: www.amazon.com/ZOSI-Video-Security-Cameras-Accessories/dp/B00KWWL8LG?ref_=ast_sto_dp

[@veggiepowered]

I'am Your Newest Subscriber Great Videos

[@ZosiTechnology]

Awesome thank you!

[@robburness6984]

I have swann cameras, will they fit a ZOSI 1080 DVR?

[@MrWepal]

Just bought this device thanks for the tutorial 👍

[@ZosiTechnology]

😁😁

[@johnblumenreiter7860]

Hi, I just setup my new Zosi wired system, all is working great.the only thing I'm having trouble with is the time ,it shows GMT only ,how can I get to a menu that shows EST .I'm in New York. Thanks Johnny

[@ZosiTechnology]

GMT is used by default. You can refer to this link to set the time: supports.zositech.com/hc/en-us/articles/4410105794957--Basic-Date-and-Time

[@reviewchannel6850]

Do you have a video for how to set the PTZ inteface with NVR Thx

[@ZosiTechnology]

Hello. If you want the ptz function, we need to check what device you are using. If the device supports it, you need to upgrade the device. What is your model?😊

[@dimonn6428]

Can I connect de DVR tu the router ,and use just on the phone.not on TV monitor?

[@oceanic_lost_8156]

Hello there, we just got a Zosi camera installed however On our Swann DVR it says Video Loss, we did eveything correctly and there is no issues with the network strength or the cables and wires. What seems to the problem? Is the Swann Dvr incompatible with Zosi!

[@ZosiTechnology]

Please check whether the infrared lights of the camera were lit? (You can use your hands to cover the camera's lens to check) If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test.

[@mattandkatchristie2552]

Great video. I just bought a zosi dvr as my annran keeps rebooting every like 30min. Hope it works well.

[@drazenix]

Maybe annran power adaptor drops voltage or ampers needed to feed DVR. Try to connect any other different power supply 12V 2 or 5 Amps

[@mattandkatchristie2552]

@@drazenix I did try with a new one didn't work but thanks anyways!

[@ZosiTechnology]

Any questions please feel free to contact our Support Email address: [e-mail]

[@bianellysgil8033]

Everything’s connected but I’m not sure if it’s recording!! Does it start recording once you connect everything or what do I have to do?

[@totieskie]

Planning to buy 1, Do you need to reformat drive everytime it run out of memory space or it does loop record automatically? Planning to run mine 24/7

[@toytulog576]

does not need to reformat. It Loop automatically. erasing the old record (overwrite new one).

[@totieskie]

@@toytulog576 Just bought 1, everything is ok except for night. How to adjust or turn off Infrared light, its to expose that i cant even see the face who ever in front of camera. Thanks in advance

[@ComiendoFeliz]

thank you so much or this video

[@ZosiTechnology]

😁😁

[@thegarcianchannelgarcia7619]

I have these two models by ZOSI ZR08ZM & ZR08MN. Is there an app for ZOSI to connect my cameras to my Smartphone?

[@ZosiTechnology]

If the device IDs are all 20 characters, you can add them all to the ZOSI smart APP.

[@greenlionmusicvideos3385]

Hello Zosi. My wifi extender shut down, I got it back up, but I cant remember how to reconnect the network. I hit the obtain up address like video said and hit test but no luck. Any advice?

[@ZosiTechnology]

Please re-connect the network cable. Any questions can feel free to contact our Support Email address: [e-mail]

[@mikeszentes310]

How does the audio from the camera's microphone make it back to the DVR? I only see a video (BNC connector) cable and power cable.

[@ZosiTechnology]

If you can't hear the sound, you can follow this link: supports.zositech.com/hc/en-us/articles/4403512326157-No-Sound-Output-via-the-Audio-Out-Jack-of-the-DVR You also contact us via our support email: [e-mail]

[@erikap.1528]

I followed the step but never got the loading screen in my computer so I could not even start installing the system. so disappointing

[@sstatic6093]

how do you set up audio ?

[@alehuerta3211]

I have the same question. Did you found out how?

[@robloxboxeyyt1605]

has no audio

[@GhomezAnonimous]

Hi zosi I brought one of your 4-channel 1TB systems and now police want harddrive will footage be viewable on pc from the harddrive or is it encrypted??

[@jackodeep4355]

Lol

[@djcaution8223]

Hi this system can only use 4 cameras?does it zoom and here audio?

[@mahabutt1716]

Well good vedio ...becx of ur vedio i connected my cameras...thnks

[@ZosiTechnology]

😄

[@tonib1238]

I have this model ZR08CS and the wire from inside the lid came off the main board where does it re attach to?

[@danoner12]

Ok quick question I connected everything the cameras the NVR but when I turn on the TV or monitor the only thing that come out is the ZOSI logo after 1 min I don’t see anything no images at all and the cameras are on can y’all help me with that? Thanks

[@Ramonperez590]

Hello there why after puting the code it’s asking for an account it doesn’t goes to add device automatically like the video say what’s the account?

[@ZosiTechnology]

Hi We are sorry for the inconvenience. We don't quite understand what you mean. Can you provide us with some pictures? If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@uncletacosupreme7023]

I am confused. I have a camp where I need to install on the outside of multiple buildings. How do I hook up cameras without running thousands of yards of cable?

[@ZosiTechnology]

Can you please tell us your device model? You can also contact us via our support email: [e-mail]

[@andrewnoonan5418]

Hi , Firstly , to confirm , can i install a hard drive and secondly is there a video of how to safely open this model box-The manual for installing hard drive shows a picture of another model that's different in configuration-

[@ZosiTechnology]

Hi, can you please tell us what's your DVR & camera model? You can see them on the label of the DVR & camera. And we also need the pictures. Please contact us via email at Messenger(m.me/ZosiTechnology) to send these details. It would better if you would send the order number also. Thanks.

[@joyjoy4380]

is there a hard desh inside the vedio recoder.? coz i dont see it.. ty

[@Predator784]

So how do you stream and view the cameras remotely using a PC instead of the phone app? In the old days before smart phone's came into existence this could be done through your web browser. Also, my client would like to share his PC monitor with the DVR so he can monitor the cameras from his PC, the DVR and PC are both on the same network. Is their an app for this or is a switchbox needed to share the monitor with both devices?

[@ZosiTechnology]

You can download AVSS software on your computer to realize computer remote monitoring. supports.zositech.com/hc/en-us/articles/360018624631-How-to-playback-the-remote-record-on-your-AVSS-PC-client-

[@Predator784]

​@@ZosiTechnology Thank you. Do you have the PC software link for the ZR08LM DVR model? I can't find it on your link.

[@ZosiTechnology]

If your device model is ZR08LM, you can follow this link：supports.zositech.com/hc/en-us/articles/115000840948-PC-Client-ZOSI-VIEW

[@savagemaxx]

Great simple video. Thank you.

[@ZosiTechnology]

Glad you liked it

[@geminibud21]

@@ZosiTechnology 6:17

[@pushairclimatecontrolau]

this step just only can use lan port , when you turn off wifi of same location ip you can’t see nothing that right ?

[@ZosiTechnology]

None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

[@TheChace122]

Hello I keep having problems with the application I have wired connection to my dvr it reads connected under information but after configuring with app I do not get any view on the app. Lots of people seem to be having same problem with the app any recomendation? I'm using zosi view app

[@ZosiTechnology]

Hi, could you please tell me what's your model? It's on the label under the DVR. And did your check out the network connection of DVR (Main Menu - Setup - Network - obtain an IP address automatically - Test) ? You can watch this video to check it out: kzbin.info/www/bejne/n4WclHl6o71oipY

[@TheChace122]

@@ZosiTechnology hello thank you for your prompt response I got the system to work with a different app. The app ( zosi view ) does NOT work i had to download (zosi smart)

[@ZosiTechnology]

@@TheChace122 Great!

[@Ysharonsopczynski]

I bought this to stay off line . Can I set this up without internet connection? I thought I could just monitor and record without passwords etc to VCR/ DVR

[@ZosiTechnology]

Hi. If you need to add the device to the APP, please connect the NVR recorder to the router via Ethernet cable.

[@robertmartinez5850]

I bought a used ZOSI 8 ch. security camera set but I can’t log in because of previous owners passwords, email, etc. how can I reset it so that I become the new owner? Please help me, and TY.

[@ZosiTechnology]

Please tell us your device model and device ID, we will create a super password for you. Please refer to this link: supports.zositech.com/hc/en-us/articles/360042116551-How-to-reset-TVI-DVR-POE-NVR-Wireless-NVR-ZSWNVK-H-System-when-you-forgot-the-password- You can also contact our support email: [e-mail]

[@warrenwright9532]

How do you connect cameras that are not Zosi? I just bought a $900 system and I can't connect the existing cameras. I have the Zosi system at home and it works fine. I bought one for my job with existing POE cameras and they won't connect. I need to know how to fix this soon or I have to return the whole system and go for an Eclipse version, something I do NOT want to do.

[@ZosiTechnology]

Please check the resolution of other cameras and zosi's POE NVR.

[@Pitchoo973]

Is there a video how you setup the audio in ?

[@ZosiTechnology]

Can you please tell us your recorder model? You can find it on a sticker on the bottom of the recorder, usually starting with "ZR". You can also contact us via our support email: [e-mail] We'd be happy to discuss with you how to resolve the issue.

[@jose_4514]

I followed all the steps but whenever I try connecting to the device it simply stops at 85%. Any advice ? Anyone?

[@ZosiTechnology]

Hi Jose, what's your device model? DVR system or IP camera?

[@earthlycomfort5016]

Same here and I'm using a dvr

[@joseargueta8375]

Hd digital video

[@texasredstotaloutdoors9818]

Well it worked good video the best one out there

[@EA-ks2kr]

Hii, the DVR is online but I can't see the cameras view form mobile phone?!

[@ZosiTechnology]

Please make sure your DVR is connected to the router with an ethernet cable. Then you can follow this link to add the device to the mobile app: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP

[@FastasFox35]

Is there a customer phone number that I can call to ask questions?

[@ZosiTechnology]

Any questions can feel free to contact our Support Email: [e-mail]

[@HenrickCastillo]

Hello, my DVR loses internet connection, the internet company restarts the modem frequently and the DVR can no longer connect. Check the box to automatically recognize IP and still, the problem persists. What I can do?

[@ZosiTechnology]

Hi, you can connect the router to modem, then connect the dvr to router for internet connection.

[@yogindralakeram8633]

Best video ever 🔥🔥🔥🔥🔥🔥

[@ZosiTechnology]

😁😁

[@gmopinillosvpinillos2827]

Hello there, how I can to put only one channel on display? (I have 8 cameras). I can put in menu one channel but it back to show me 8 channel on display after some seconds again. this happening all the time. I want to choice just one channel to show on display all the time. Are there something option for that ? help me please.

[@ZosiTechnology]

You can click "Multi" to select the channels you want to show. Then click the "Stop Scan" please don't click "Start Scan". Otherwise, the settings will not be saved, it will jump to the default channels automatically. You can follow the steps on this link: supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR-

[@gmopinillosvpinillos2827]

@@ZosiTechnology Thank you so much, I had a long time trying to solve this issue.

[@ZosiTechnology]

If you have any other questions, you can contact us at [e-mail], or our Whatsapp: [phone]

[@uraiduran1521]

Could I make it wireless with a usb wifi adapter?

[@ZosiTechnology]

Can you please tell us your device model?

[@7runamuck]

I can log into the system with my Mobil device, but cannot log in directly to the DVR using the same credentials, what am I doing wrong?

[@ZosiTechnology]

If you can't login the DVR/NVR system on tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) We will create a super password for you.

[@praiadapipamotoshow1451]

Olá, estou querendo comprar um kit de cameras da marca zosi, meu irmão mora em Boston, o kit de cameras zosi é bivolt ou 110v? Eu moro no brasil no nordeste aqui é 220v, gostaria dessa resposta, obrigada

[@ZosiTechnology]

Olá, nossa fonte de alimentação suporta 100 ~ 240V（store.zositech.com/collections/accessories/products/zosi-12v-2a-100v-240v-us-ac-to-dc-power-supply-adapter-4-way-power-splitter-cable-for-cctv-home-security-camera-surveillance-system）

[@praiadapipamotoshow1451]

@@ZosiTechnology obrigado

[@rubyshay6352]

Hello how do I find my Cloud ID if I'm using my PC and Zosi View app to view the videos. I bought the cameras secondhand.

[@ZosiTechnology]

Hello, do you know the DVR/NVR password? If you know it then you can view the videos on your PC. Here's the resolution about password reset for your reference: support.zositech.com/hc/en-us/articles/360023277452-Zosi-DVR-NVR-password-reset-

[@ambertule917]

How do I login in the system? I have a username and password on the app,but I cant login on the system itself to set anything up..I right click and select main menu but it wants a login and nothing works

[@ZosiTechnology]

Hi amber, in the DVR the default username is admin and the password is blank. From here you can know more informations about password: support.zositech.com/hc/en-us/search?utf8=%E2%9C%93&query=password

[@cesardelgado7585]

Hi, do you have to have internet service at home for this system?

[@ZosiTechnology]

Hi, Cesar. When you remote viewing on your home TV/monitor by using this system, there's no need of internet service. But if you want to remote viewing on your phone with the app, then you need to check out the network connection of the DVR.

[@royceabshier7211]

What kind of monitor do I need for this device?

[@KnorGamingNL]

Hdmi or vga

[@sweetmelody9985]

Do the V J cable comes with the package?

[@ZosiTechnology]

Which set of products do you want to buy? Can you show us the product link? We can check it for you.

[@JoseGuerra-uc9sz]

If i dont connect to internet Will it still record on hard drive? Can it still be used?

[@ZosiTechnology]

Yes, it's ok. If you want to remote viewing on your phone, then you need to connect to the internet.

[@adamr3028]

only thing stopping from finishing my set up,hooking it up to the Ethernet for internet.why do I need the net hooked up and isp to run the cameras when mine doesnt need it to run?

[@BreaAvant]

it's more for using the app ethernet cord not needed to just run the cameras.

[@erikmaloney7719]

Model number not showing on website to set up. Mouse not working. Need assistance.

[@ZosiTechnology]

Hi Sorry for the inconvenience caused to you. What do you mean the mouse is not working? Please provide the model number of your device for us to check it for you. Do you mean the usb port of the recorder is broken, please plug the mouse into the back of the recorder to see if it could work. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@peterpawluk6878]

Looking to get a Zosi recorder to replace my SZSinocam NVR that no longer recognizes the hard drive. Bought a new hard drive and unit still does not find the drive. My question is can I replace what I have with a Zosi? My cameras are also SZSinocam and are hard wired to the router. Will Zosi recognize the cameras?

[@ZosiTechnology]

Hi Peter, I' m afraid that zosi nvr can't recognize the SZZinocam. It's better to work the zosi nvr with zosi camera.

[@Zare007]

Hello. Why i can watch cameras only when om the same network, but when i connect to different network and not at home it say device is offline and cant access cameras

[@ZosiTechnology]

Hi. If the mobile & camera are on same WiFi both works, but when your mobile use it mobile network or turn to other WiFi connection, the app display device is offline, you can follow the steps in this link: supports.zositech.com/hc/en-us/articles/360061395271-If-the-mobile-camera-are-on-same-WiFi-both-works-but-when-your-mobile-use-it-mobile-network-or-turn-to-other-WiFi-connection-the-app-display-device-is-offline-what-should-you-do

[@Zare007]

@@ZosiTechnology ty very much

[@ZosiTechnology]

😊

[@saqibmirzamirza7248]

Hi I’m trying to open the main menu but I can’t because I don’t know the admin password or how I can login to open main menu thanks

[@ZosiTechnology]

If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: [e-mail] We'd be happy to discuss with you how to resolve this issue.

[@jakesnake4998]

i just bought zosi DVR model #ZR08MN March 3, 2021. i never get the code from e-mail neither received email. any solution?

[@ZosiTechnology]

Any questions can feel free to contact our Support Email: [e-mail]

[@marvinfenech7138]

Hi I'm having trouble with my zosi cams , they use to work well at night but now I not seeing nothing in dark any help please ?

[@ZosiTechnology]

Hi Marvin, can you please tell us what's your DVR & camera model? You can see them on the label of the DVR & camera. And we also need the pictures. Please contact us via email at [e-mail] or Messenger(m.me/ZosiTechnology) to send these details. It would better if you would send the order number also. Thanks.

[@Mole__Gaming]

At 3:17, when I press test, what do I do if it says "cannot connect the Internet"?

[@ZosiTechnology]

If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”. Please reconnect the network between DVR and router. You can refer to this link for steps: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-Internet

[@mariadiaz6775]

How do I reset the DVR password. If the SPD app is no longer available and I have an IPHONE?

[@ZosiTechnology]

If you enter the password generated by SPD but cannot log in to the system, you can enter the system again by upgrading the system.

[@ceaser270]

Hi, How can other(guest) user get the online acess with less cameras?

[@ZosiTechnology]

If you want others to view the camera system through the APP, you can refer to this link: supports.zositech.com/hc/en-us/articles/4409790777229-How-to-Share-Your-Device-s-UID-QR-Code-with-Others-

[@ceaser270]

@ZOSI Technology i don't want them to see all the cameras ,only 4 out 16,dvr model zr16jb but if i share QR code ,,they can see all cameras

[@ZosiTechnology]

You can log in to the system on the monitor and go to main menu-setup-users-add to set the user's authority.

[@speedfreak341]

What if the dvr won't stop beeping when plugging it in to a power supply.

[@ZosiTechnology]

It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply to connect the system to try. If you installed an internal hard disk in the system, the hard disk has bad sectors may also cause this problem. - Please disassemble the rear cover of the DVR / NVR system and unplug the date wire and power wire of the hard drive to try.

[@davidcaceresdj]

I'm trying to set up my cameras but it keeps telling me wrong QR code, it said I need to enter 20digit UID number which I dont have. I tried all the 7 apps you have but can't get one to work! Really frustrated at this point.

[@juanpabloacevedo4216]

I have the same problem

[@davidcaceresdj]

@@juanpabloacevedo4216 don't bother with those cameras, they are worthless I end up installing a different set of cameras.

[@mtoussaint65]

Get qr code at back of receiver

[@wwftroy22]

Do you need to have a router to connect the camera?

[@ZosiTechnology]

Hello, the router is connected to the DVR, the camera does not need to be connected to the router.

[@djnormil]

I have a dongle usb 3G cant get it to connected what do i need to do please help?

[@ZosiTechnology]

Sorry, can you pls tell more details? What‘s your device model?

[@djnormil]

@@ZosiTechnology i have H.265+ on network setting i only have ethernet option no Wi-Fi no 3G do i need to upgrade the firmware in order the have access to connect it over Wi-Fi? Thanks for your quick response

[@TheBigA]

My zosi dvr device ID is 12 digits long so it doesn’t work with the app

[@ZosiTechnology]

Hi, please download Zosi View APP to connect. If this can't help you, please feel free to contact us.

[@mssburr]

All the ZOSI videos I found on youtube all show this exact same setup.. None show how to setup a PTZ camera... now the setting for the PTZ camera's.. Bullet camera's are very limited. If anyone has found a video for ZOSI setup of PTZ cameras please share...

[@ZosiTechnology]

If you have the C289 camera, you can refer to this: supports.zositech.com/hc/en-us/articles/4410882870797-How-to-setup-ZOSI-C289-Camera-on-ZOSI-Smart-APP-

[@gilmireya]

Hi i have a question do I have to buy something so the can record

[@ZosiTechnology]

What's device model do you buy? Do you have hard disk installed in the dvr?

[@gilmireya]

@@ZosiTechnology I have the HD digital video recorder

[@ZosiTechnology]

​@@gilmireya Actually record don't need external something. But if you want to playback the recording, you need to install the hard disk in the dvr for the local storage.

[@jacob3kve42]

I just installed my cameras and whenever I try to control anything on the dvr it keeps asking me for my login. I put in my login for my account and password but it says something is wrong. What information do I use?

[@ZosiTechnology]

Please save the password field as blank and click Login to check. If it still not work, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You also can contact our support email address: [e-mail]

[@hugosanina]

Hi, do you know how I can reset the password in a H265? Thanks

[@ZosiTechnology]

Hi, you can follow this video to reset your password: kzbin.info/www/bejne/fKTVk3aed6mDec0

[@Pro.1322]

Does anyone know what the viewing angle is for these cameras? The online description says 90 degrees but I doubt it. Some people say it’s 75 degrees.

[@ZosiTechnology]

Hello, can you please tell us your order number and device model so that we can know which product you are buying.

[@katekennedy2320]

It depends on the model but typically 105 degrees ( least that’s what mines picking up)

[@Pro.1322]

@@ZosiTechnology 8VN-106B8S-00-US 8 channel. That’s what I see on the box.

[@ZosiTechnology]

This system Up to 80ft night vision in total darkness and 130ft Night vision in ambient light.More than 3.0Lux the night vision is color.

[@Albertog._.21]

Do you know how I'm able to put this exact camrea on a 2 by In screen. I put it but It keeps resetting

[@ZosiTechnology]

Do you mean this? How to set up "Scan" function on DVR? [Only want to view 4 channels on the screen] support.zositech.com/hc/en-us/articles/360003482011-How-to-set-up-Scan-function-on-DVR-

[@KPHTvOfficial]

is it automatically recording?

[@ZosiTechnology]

First of all, please make sure that your DVR/NVR system has installed the internal hard drive. Our DVR/NVR can't support the external hard drive to record, and without a hard drive, it cannot record and playback. You can go to DVR's Main Menu - Setup - Record - Recycle Record, then click the recycle record tab to enable it. Select to recycle the oldest video with the most recent video as hard drive space is needed. The default is set to overwrite the oldest material on the DVR. Be advised that turning this setting off will require manual management of any files on the DVR. If un-managed the DVR may fill up, and the DVR may not record.

[@KPHTvOfficial]

@@ZosiTechnology here's the scenario: brand new out the box, hard drive installed, plug the cameras. There is no monitor to change any setting. Default setting as from tue box. Does it automatically record?

[@ZosiTechnology]

No. We recommend that you connect the DVR to a monitor. Because the newly installed system needs to format the hard drive first.

[@ZosiTechnology]

You can follow the steps in this link to set up the record and playback: supports.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR-POE-NVR-Wireless-NVR-

[@suewalters2847]

My power went off for 2 hours, so I got it all back again but it's not recording (no data) I don't know how to do anything about security cameras

[@mr.doomsdaypreppier1532]

I don’t know if this is still relevant seeing as this comment is a year old but this recently happened to me took out my hard drive when the system booted back up it said no disk I had to open it up take the hard drive out and put a new hard drive in the weird thing is the hard drive that I took out is still good had a 2 TB in there.

[@suewalters2847]

@@mr.doomsdaypreppier1532 thank you for your reply back! I just packed it up and put it away. It was recording and then it would start beeping so to stop the beeping I had to press reboot and that would erase everything that was recorded

[@joyjoy4380]

i order a zusi cctv camera from amazon for 8camera. we dont have a hard desh inside.. only 8x camera.. 3x adaptor. box of DVR. 8x cables

[@ZosiTechnology]

Hi, did you buy the 8 camera kit with hard drive? And you didn't receive the rest of 5x adapter and hard drive? Please contact our customer service on Amazon or send the email at [e-mail], we'll discuss your issue there. Thank you!

[@davidherron7317]

My H.265 didn't come with a hard disk how do I know what to get

[@dianayang4820]

Yeah this process to add the system to the app doesn’t work for me. It keep saying the system connection failed. I tried many different ways and contact customer service.

[@ZosiTechnology]

Please restart the DVR/NVR and go to Main Menu--Set up>Basic>Date and time> to open Sync Time with NTP Server. Click "Update Now" option to check if you can get a successful message. After you get it, please add the device to the app again.

[@gordchiasson9170]

Why does the registration process require a credit card?

[@ZosiTechnology]

May we know the account you are registering for the APP?

[@joyjoy4380]

i press alredy the network but it says cannot connect the network

[@gabrielrodriguez3270]

Do you need a computer for install it ?

[@ZosiTechnology]

No, but we need a screen for the display and operation of the DVR.

[@ma_cardi_nivta]

Здравствуйте! Нужна помощь! Подскажите, как могу просматривать запись за целый день, только отрывки показывает. Если выбирают по дате, по ошибка «нет даты».

[@ZosiTechnology]

You can refer to step 4 in the link: supports.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR-POE-NVR-Wireless-NVR-

[@oemere.2862]

do I need to have a internet connection for using?

[@ricardocst]

No, Internet is just for livestream view

[@ZosiTechnology]

None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

[@michaelkillian9832]

I have a zosi h264 HD 720p DVR I clicked a button and now it's saying frequency out of range it won't let me back in to do anything does anybody know what I can do to fix

[@MrFixIt.]

Camera video doesn't appear with video feed on TV screen. First time set up

[@ZosiTechnology]

Please check whether the infrared lights of the camera were lit? (You can use your hands to cover the camera's lens to check) If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test.

[@freedomlibertyspirit9782]

how to get passed the wizard screen without network?

[@jacksprat2200]

Can I use Sozi without internet connection??

[@ZosiTechnology]

None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

[@jacksprat2200]

@@ZosiTechnology Thank you very much

[@itsporterrichie934]

How do locate the account number mines keeps asking for it

[@ZosiTechnology]

Hi Account nmuber is your email address.😁

[@shuebkhan787]

how do I connect zosi to my internet network 3:29. It says I cant connect to network

[@ZosiTechnology]

If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”. Please reconnect the network between DVR and router. You can refer to this link for steps: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-Internet

[@TheRealBlueStrawberry]

The playback doesn’t work😔.. it works on the DVR, but on the mobile app it doesn’t show picture..

[@VeronicaMartinez-ps4bc]

What mobile app do you use?

[@Mole__Gaming]

5:17 Also, when i try to add the device (by scanning the device id qr code), it says "sharing qr code has expired"

[@ZosiTechnology]

Please scan the QR code on the top of the recorder.

[@Mole__Gaming]

​@@ZosiTechnology I don't think there is a qr code on the DVR box. The only qr codes on the box, are for downloading the app. To get the device ID, I had to go to Main Menu > Information > System. However the device ID isn't 20 characters, and the qr code, doesn't work properly

[@ZosiTechnology]

If your device ID is 12 characters please download the zosi view APP. Different devices need to download the appropriate APP, you can refer to this link: supports.zositech.com/hc/en-us/articles/4405307305741-What-Kind-of-the-App-Can-I-Use- You can also contact us via our support email: [e-mail] We'd be happy to discuss with you how to resolve this issue.

[@Mole__Gaming]

@@ZosiTechnology omg, I just got it working! I just used the "Zosi View" app to connect the device, and everything works fine. Thank you so much for the help! we've been wanting to see our CCTV from our phone for years! Thanks again for the great support😁👍

[@ZosiTechnology]

We are happy to hear that this problem was resolved. 😊😊

[@vivesonando485]

Hello, I can only see in the Wi-Fi how I'm doing so that I can see the cameras in the data of my cell phone

[@ZosiTechnology]

Hi, please tell me your device model. It's on the label under the DVR/NVR. And did your DVR/NVR connect to the LAN? If so, your phone must be on the same network so that you can remote viewing.

[@vivesonando485]

@@ZosiTechnology model:ZR08BN

[@ReySantana_]

Nice video.. Thankz

[@ZosiTechnology]

Hi, thanks for your praise.

[@valeriavictoriavlogs635]

I bought a new system I just installed it but it asks me for a password and I don't know what it is can you help me get it.

[@ZosiTechnology]

Please try this username and password. Username: admin, password: 123456. If it can't work, please provide us you device model and device id. You can be able to find the label stickers on the top and at the bottom of your device.

[@OldTerrible]

Can I use this with no internet

[@ZosiTechnology]

None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

[@kman6482]

Ive had 2 of these Zosi units. They don't last too long.

[@ZosiTechnology]

Hello. What do you mean they won't last long? You can be more specific so that we can solve the problem for you faster.😊😊

[@monkeymanstones1]

What do you do when the system must be on the 2nd floor and cannot reach the router/switch/ISDN but shows power & hard drive lights as active except no matter what HDMI cable you use and which HDMI port you plug each of the HDMI cables tried into, the Television as well as all displays claim there is nothing connected... but the device has a Quality Assurance marked sticker on it so either I have 5 HDMI cables providing full 4:4:4 4K with Dolby Vision, HDR10, HLG and HDR10 with absolutely no issues, or your Quality Assurance marked device was defective from the moment of production and I'm now stuck dealing with this trainwreck as well as the loss of funds for the 6TB hard drive purchased and installed.

[@VincentWestberg]

I dont know your exact answer but the device is not wireless at all. You need to run an ethernet cable from your switch or router to the DVR

[@monkeymanstones1]

@@VincentWestberg As I had done. But thanks anyway.

[@ZosiTechnology]

Can you please tell us your device model?

[@erlindabobadilla6696]

Hola, necesito ayuda para conectarla con mi celular e intentado y no se puede. Gracias

[@ZosiTechnology]

Hi, sorry i can't understand spanish. To better serve you and protect your privacy, ZOSI’s preference is always to discuss on a one-to-one basis. Please contact us privately via Messenger(m.me/ZosiTechnology) or at [e-mail], stating the issue or question you have. Please include the order number and the model number of the product you have purchased. You can find the model number on the barcode label on your camera or recorder.