ZOSI Security System - [Review] 1080P 8Channel DVR with 4X 1080P Bullet Camera and 1TB HDD

[@ZosiTechnology]

Welcome everybody come to consult with us. You can send email to [e-mail] or follow our Facebook page @ZosiTechnology or add our Messenger (m.me/ZosiTechnology) to leave message there. Besides, welcome to follow our Twitter "Zosi Technology" and Instagram "zositechnology"

[@jonashcraft121]

So I'm having trouble with my screen camera straighten up just one I'm just trying to figure out what should I do I have one on the front one on two sides of nose side

[@flyhitink]

when i put it on 1to4 channels it go's back to all channels on screen

[@eddieed_2328]

I want to see how the PTZ works?

[@j-krillswavey737]

The dvr has a password wtf

[@ZosiTechnology]

If you cant login your dvr pease tell us your device model and UID, we will create superpassword for you. You can contact us at our Support Email address: [e-mail] Our Whatsapp: [phone]

[@ulisesdiscontinuo7410]

*We purchased this after moving, and previously had a spotlight **Newest.Technology** cam with solar power. The wired pro cam has much better light (about the same as a bright porch light), and the image is significantly more clear with much better details.*

[@ZosiTechnology]

Any questions can feel free to contact our Support Email address: [e-mail]

[@TinaMoore-i9l]

Is there a way to watch the live feed on your phone app when you are away from home? I can’t figure that out

[@jimbocam4422]

Thanks for your video mate you are the only one what has explained this system so people can understand it your video has got me out of a jam god bless good luck

[@davehuffman1063]

I've got 6 of the 8 working. I'll still work on the remaining 2 thank you so much for your help. I've been in contact for the last month with 2 different zosi techs and they couldn't walk me through it. But you have

[@benhodge8128]

I just bought this without hard drive. Bought my own hard drive. Waiting on ups to bring it. I cant wait

[@ZosiTechnology]

Hi, sorry for the late reply. Our DVR can't support the external hard drive, you need to buy an internal hard drive(3.5 inch) to install. (Like Sumsung, Seagate or Western Digital (purple)) You can refer to the below link: support.zositech.com/hc/en-us/articles/234712147-What-kind-of-hard-drive-can-be-used-with-our-DVR- Thanks.

[@Laurel-Crowned]

Ben hodge How did it turn out?

[@benhodge8128]

@@ZosiTechnology thanks Ya I knew that

[@benhodge8128]

@@Laurel-Crowned actually pretty damn good. My father in law owns a few taverns and its better than his stuff. So far, a well worth the money.

[@DolittleMccoy]

I'm not really familiar with security systems.. I bought one from ebay once and it was a mess trying to understand the operation... I'm mostly wanting a camera system that is always on and showing the screens while i'm home.. And only records motion when someone walks past it... I also would like to have it to where i could always watch my camera's online while i'm gone,, and would like to easily be able to go straight to my recorded videos and also not have to worry about my hard drive being full.. I understand that all of these systems will do what i'm wanting.. But i wish they made a system that was basic without so many bells and whistles to confuse me...

[@michaellevy7116]

installed and running in 20 minutes(swapped out older defective system Night Owl). I did use a low 12 voltage power security box to eliminate all the power plugs. All my cameras B?W are wired in place just swapping them out. so far so good. EVERTECH 8 Channel 9 Port Power Box Security Camera 12V DC 5A Ampere CCTV (amazon)

[@veggiepowered]

I'am Your Newest Subscriber Great Videos

[@ZosiTechnology]

Awesome thank you!

[@r4hhhy134]

Hey could you tell me what size the adjust screws are? I dropped one and couldn’t find it. The one that holds the teeth part together to move camera up and down. Please let me know! Please and thank you

[@ZosiTechnology]

Hi Sorry for the inconvenience caused to you. Where is the screw for the camera? Is there only one screw? Are there other screws? You can refer to the following. If you still can't solve it, you can contact us in the following ways. If you have any problems, please let us know, it is our duty to help you ! Zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@joeduvall3891]

Installed it myself without any issues. The wifi signal is great even kzbin.infoUgkxE_D_sddGAdiVUKp7PkkmyxO7bRtgqmk5 when the router is located far away. I really enjoy the night vision feature that allows me to see clearly any activity near our house (mostly cars and wild animals). The motion detection is helpful to me as well to monitor what happens on our front.

[@ZosiTechnology]

😊😊😊

[@roberthiggins5863]

I guess the one thing ZOSI is keeping a secret is how to view a video from say yesterday or the day before that. My play back seems to go back 30 minutes. I have a 1T hard drive. But don't have a way to view older videos.

[@steeleybaker7779]

Did you ever get to see previously recorded video?

[@j.m5400]

Same

[@johnsmithprivatecitizen52]

And t3ch support is no help .....never gets back to you and no phone number to call.

[@josephestronza1237]

I'm having the same issue. I had mine for up to 3 yrs and never had this problem

[@2johnnyo]

I am a Systems and Network Engineer and I've installed several video camera systems. I went with the ZOSI NVR because of the POE tech because I won't use wireless. The initial install was easy, but DON'T EVER LOOSE YOUR PASSWORD!! The service has been absolutely horrible, they sent me the firmware upgrade but failed to tell me the front and back USBs are the same and the mouse must be unplugged!! It's taken over a month and they've been awful!! Plus, they're in China so you won't get to email back and forth because of the 12 hr time difference. You CANNOT SPEAK TO ANYONE - EVER!!

[@ZosiTechnology]

We are so sorry for the inconvenience. About the DVR upgrade we have this video to follow the steps: kzbin.info/www/bejne/iImQaJ6YnNKMf8k Besides the email, you could also contact us on Facebook Messenger (m.me/ZosiTechnology)

[@dkat1108]

Ya I kinda figured that about the support, however I do like there cameras they work great and very good prices compatible with swann DVRs .

[@jackgunn1480]

What do you mean by "the mouse must be unplugged". For what? You mean to install the firmware upgrade you have to unplug the mouse? Otherwise it won't work? And what does this have to do with your password? Or is that a different issue?

[@yairgarcia4493]

Great video explaining the settings setup 👍

[@Ramhanks]

Thanks for the system overview, It helped tremendously!

[@ZosiTechnology]

😊😊

[@JimReimer-f8w]

Like your video I too have only installed 4 cameras and used the option to only show the 4 images. But the system wants to default to showing 8 squares with 4 of them blank. How can the system only show on the screen 4 live cameras and not the empty ports?

[@ZosiTechnology]

If you bought 8CH DVR with 4 cameras, and don't want the monitor to show all channels, you can click "Multi" to select the channels you want to show. Then return to the menu and click "Stop Scan". Note: please don't click "Start Scan". Otherwise, the settings will not be saved, it will jump to the default channels automatically.

[@roni1976]

I have this system but NVR instead of DVR and its simple to use! Thanks for the video

[@ZosiTechnology]

Hi Great! ❤️❤️ Wish you have a happy life. If you have any probelm, please feel free to contact us. Best regards

[@keithforrester4806]

HI Great video but can you confirm if the C289 WIFI camera can be paired to NVR C306 system please? I want to have a combined wireless set of cameras like you show in the package for the 8 channel C306 NVR but ALSO I want to be able to link a C289 WIFI Pan & Tilt camera to?

[@ZosiTechnology]

Hi Sorry for the inconvenience caused to you. You can buy them, they are compatible. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@KristenBrown-o8k]

Hello, I have had our system for a while now and now I am trying to install a coaxial PTZ camera to the system. It recognizes the camera but the point tilt and zoom doesn't want to communicate with the camera. I am using the power supply that came with the camera but nothing. I have another PTZ camera and it works and communicates. What is the set up for the application?

[@ZosiTechnology]

Hi Sorry for the inconvenience caused to you. We want to know the PTZ cameras you add is our brand? What is the model number fo your cameras and recorder? Please go into the ip configuration to check the version of the camera. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@BackinActionTorrance]

Here is what we are dealing with regarding the Zosi backup. Our office got broken into Christmas Sunday and we need to get the backup to the police. However, when we do a backup, the part where it shows the guy's face, the backup file gets split in half and leaves out the part with the face in it. So the most important part does not get backed up. Also, when we select a certain timeframe to be recorded, ex. looking for a 1 min deal, we get a 30 min recording showing up. This whole back up thing is not working well, it's not very user friendly. If you have a solution to who to back up within the timeframe indicated and not splitting it up, please make a video for that. Thank you.

[@ZosiTechnology]

If you have a DVR system, you can follow the steps in this link to backup: supports.zositech.com/hc/en-us/articles/115000282991-DVR-video-backup-

[@joed9491]

At least someone is putting out a video, not too many good ones on the Zosi which I recently purchased. One problem I am having though is the motion record. I have set each camera to 1, the lowest, and it doesn't make a difference and fills up over night with recording nothing but moths. I just formatted my hard drive and within 2 minutes, I have 9 events.

[@ZosiTechnology]

Hi Sorry for the inconvenience caused for you. Please remove the device from the app and add it again. Or reinstall the app again. What is your version of the device. Cause 1. Higher Sensitivity and Inaccurate Motion Zone Solution: Please set up the Sensitivity and Motion Area lower. Cause 2. The object is too closer from the camera Solution: Please adjust the angle or change a proper position for the camera to test the target place. And if it still does not work, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@joed9491]

@@ZosiTechnology - Not sure the technical aspects but it's a ZR08VM firmware version V1.7.2.66300820A001Z and the hardware version is V1.30X.A. I have all the sensitivity set to 1 and have a narrow area for motion. Just received the password from the vendor today and set my own so now I can try a reset. Had an Annke which never gave me a password so that's why I scrapped them and went with Zosi. I haven't connected it to the internet yet so I haven't installed any app. I also have 7 camera's and same problem with them all recording nothing that's there.

[@ZosiTechnology]

Hi , If you want to detects motion, you can follow up the steps below to set up: 1) Please go to DVR / POE NVR / Wireless NVR's menu, click "Stop Record". 2) Please go to DVR / POE NVR / Wireless NVR's Main Menu - Setup - Alarm - Motion Detection to enable the channel you want to set up motion detection, and edit the area for the channel. 3) Please go to DVR / POE NVR / Wireless NVR's Main Menu - Setup - Alarm - Motion - Trigger - To record to check whether you enabled the record. 4) Please go to DVR / POE NVR / Wireless NVR's Main Menu - Setup - Schedule - Motion to check if all channels were covered with blue. If yes, you needn't change it. 5) You will find a yellow icon and red man on the channel that you set up to motion detection record. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@silliondelfish2176]

Good day, do these cameras record with audio

[@silliondelfish2176]

​@ZosiTechnology hi, those bullet cameras has audio

[@mr_mentor311]

how does the weather affect these cameras? i've seen on the product page its rated down to -20c, would exposure to lower temperatures permanently damage the camera or just hinder the quality of the video.

[@ZosiTechnology]

We do not recommend that the camera be exposed to high or low temperatures for a long time, which may affect the use of the camera.

[@kevinmcgill9948]

I just got my system and had it professionally installed and its great priced and you are spot on on description and functions. Thanks.

[@popalot711rb]

What's the model

[@bryanseitz8137]

I just ordered one of these. Does it use a standard computer hard drive?

[@ZosiTechnology]

Hi. You can refer to this link to choose the hard drive: supports.zositech.com/hc/en-us/articles/234712147-What-type-of-hard-drive-can-be-used-with-Zosi-DVRs-or-NVRs-

[@michaltanay2315]

need use internet connect this cctv system with internet plug cable or no need use connet internet plug and will working without connet internet ?

[@ZosiTechnology]

None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage. You also can contact our support email address: [e-mail]

[@ajanaya100]

Thank you for your videos, it is possible that they will help me solve the problem. I have the Zosi H-265 when I make a backup copy on a USB, when I see the AVI image, it is shown as if it had been recorded with a cell phone in a vertical position, what should I do? ? does not come out in HD format

[@ZosiTechnology]

If you need to backup the video, you can follow this link: supports.zositech.com/hc/en-us/articles/115000282991-DVR-video-backup- If you can't play the back files, you can follow this: supports.zositech.com/hc/en-us/articles/360042367252-Unable-to-play-AVI-Backup-Files-on-PC- Any questions please feel free to to contact our support email address: [e-mail]

[@mikefolse9871]

been having my zosi system for 4 months now nothing but problems, camera works great great playback ,system shuts down whenever it wants (looses contact with cameras). takes 1 hour to two hours to get it back up online. very frustrating this system a big waste of money. can't call anyone because no one answers, sent email for support on cameras 1st request for support got answer 3 days later, 2nd request 5 days 3rd, 4th and 5th request 6 days each,6th request 1 month ago still no response. please use a different system not associated with zosi.

[@davidsonjoseph92]

Hi, I don't know if you still their, I just got the h265 1080 16 channel, I'm able to access on my tablet but can't login on my TV, can you help me please?

[@ZosiTechnology]

If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: [e-mail]

[@tony1798]

I'm lost with all the models you guys have. The system in the video, does zosi still provide updates in 2022

[@ZosiTechnology]

Can you tell us what system you are interested in? We would be grateful if more information could be provided.

[@tgs4207]

If I get a wife box and connect through Ethernet cable will I be able to connect the camera app to my phone, the Zosi box dosnt seem to connect to my wireless internet

[@ZosiTechnology]

If the camera system is successfully connected to the network, then it can be added to the phone APP. We recommend that you use an Ethernet cable to connect the recorder to the router. You can refer to this link: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-Internet

[@tgs4207]

@@ZosiTechnology Thankyou this helps a lot!

[@ZosiTechnology]

😊😊

[@mikeblake6265]

Is there anyway to hook this up to a regular tv I have a 32" Funai Tv I don't use it says resolution mismatch can this be corrected or what would I have to do

[@ZosiTechnology]

Please connect the DVR to another monitor and adjust the resolution.

[@mannykastro]

I have an issue with the ZOSI system I bought a few years does not record anymore...I format the system but only gets to 90%...it saids FAILED TO FORMAT THE DISK ...please help

[@ZosiTechnology]

Hi. Please kindly click this link for instruction: supports.zositech.com/hc/en-us/articles/360018395372-What-if-the-hard-drive-can-t-be-formatted-by-DVR-NVR-system-

[@ylp3able]

First of all I ordered a 4 channel DVR that was supposed to be 1080p and received an 8 channel DVR that is 720p. I was dealing with that until I tried to hook it up. It says that I can view the cameras without internet but how? Please let me know how to set this system up without the internet. I tried calling but a recording in Chinese comes on then the phone hangs up. Very frustrating.

[@ZosiTechnology]

Hello, could you please tell me where did you buy the system. And what's the model of the product? You can see it on the label under the dvr.

[@FUSCOSCOTT]

How do you add additional cameras to this? It came with 4 cameras and I bought two more. I can't seem to add those other two cameras. How do I do so?

[@ZosiTechnology]

Can you please tell us your device model? You can contact us via our support email: [e-mail]

[@charliesmith9528]

Im a longtime zosi customer,,,just got a new nvr ,,,when i tried to add cameras by plugging in camera directly to nvr it worked great for the first 3 then when i try to add the other 5 cameras i get message saying ip info already on channel...HOW do i get to let add all 8 cameras ..maybe a factory reset??

[@ZosiTechnology]

Please tell us your order number and device model. You also contact us at our Support Email address: [e-mail].

[@E6L713]

I just got this system I got as far as set up but where do I hit record? I know dumb question but I’m not to savy in this stuff

[@ZosiTechnology]

Hi Chris, here's the how-to video: kzbin.info/www/bejne/f5bUanmwnblmqKs

[@MrJoecool7940]

I am new to ZOSI and have a 4camers (8AP-3063W4-10-US) system, but don't have an install guide, go figure, I need help setting it up. Please forward a user guide and or install manual. It seems to have all the connecting cables . I plugged it in and tried to connect the first camera, the voice said successful but I get no picture on the iPhone app.I can connect it to my desktop but need assistance. please help.

[@ZosiTechnology]

Please follow the steps in this video to add the camera: kzbin.info/www/bejne/hXbJh2Zmncpphpo

[@STON3_X]

Can you playback and view live from your phone?

[@ZosiTechnology]

Yes. But the recorder needs to install an internal hard disk in advance, otherwise the system will not be able to record and view playback.

[@ajanaya100]

Thank you for your videos, it is possible that they will help me solve the problem. I have the Zosi H-265 when I make a backup copy on a USB, when I see the AVI image, it is shown as if it had been recorded with a cell phone in a vertical position, what should I do? ?

[@ZosiTechnology]

If you need to backup the video, you can follow this link: supports.zositech.com/hc/en-us/articles/115000282991-DVR-video-backup- If you can't play the back files, you can follow this: supports.zositech.com/hc/en-us/articles/360042367252-Unable-to-play-AVI-Backup-Files-on-PC- Any questions please feel free to to contact our support email address: [e-mail]

[@Nate8359]

Like video but I was looking for how to use only what I am using. And to keep it at. As I have a 16 channel. And only using 10 out 16 and won't stay at the number of channels. After 3 to 5 min goes back to 16 channel. HELP PLEASE. Loved your video

[@ZosiTechnology]

Hello. You could follow this link to set the number of channels you want:supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR😊

[@hettyrichards2377]

Can I use my laptop monitor for setting up the camera system?

[@ZosiTechnology]

Hi Sorry for the inconvenience caued to you. If you want to use your laptop as a display, sorry, it is not possible. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@josephestronza1237]

My zosi stop recording 24 hrs. I had it fir about 3yrs now. I have a 1tb so I figured I'll upgrade to a 4tb sinceit stop recordingfor 24hrs. I'm still getting 6hrs of recording. The park that sucks is it doesn't tell you or have a recording option. Don't know what else to do but buy a different system. How can I fix this issue?

[@ZosiTechnology]

Can you please tell us your device model? You will find a green icon on the channels you selected to record after you setup the full-time record successfully.

[@randyhunt1581]

I have this system and am having a problem with single camera not staying on monitor. It keeps going back to 8 camera capacity showing when I only have 4 cameras connected. Simply will not stay on one camera.

[@ZosiTechnology]

You can follow this link to set up the screen display: supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR-

[@Unsold_WashingMachine]

Do yu need home wifi to use camera system that yu have on the video

[@ZosiTechnology]

Hi. None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.

[@bajansister]

My dvr font have am/fm next to the time.how can i tell morning from night for a play back

[@ZosiTechnology]

You can go to Main Menu--Set up>Basic>Date and time to set the time format.

[@bisonsgames]

how hard is it to get the recorded videos to a usb drive and can you set it to only record when motion is detected?

[@ZosiTechnology]

If you want to set the system to record only when motion is detected, please follow the steps in this link: supports.zositech.com/hc/en-us/articles/360045892012-How-to-set-DVR-POE-NVR-Wireless-NVR-to-record-only-when-motion-is-detected-

[@jfs1988]

Does the ZOSI DVR accept non ZOSI analog BNC cameras like Zmodo?

[@ZosiTechnology]

Hi, could you please tell me your DVR model? You can see it on the label under the DVR.

[@ajbeatz7406]

How do you listen to the audio from the camera system

[@ZosiTechnology]

Hello, could you please tell me where did you buy the system. And what's the model of the product?

[@mdbiker1100]

Can you hook up 2 separate monitors. One via hdmi and one vga and have different cameras on each one. Cam 1-4 on one and 5-8 on the other. Or do both monitors have to show the same thing.

[@devinperez6463]

I cannot get the audio to work i have been trying everything. Model number for dvr is ZR08VM and Camera model number is ZG1062B

[@ZosiTechnology]

Hi. Camera ZG1062B itself does not have a built-in microphone so it cannot capture sound. If you need to capture sound, you need to connect a microphone. You can refer to this link: supports.zositech.com/hc/en-us/articles/234490748-Can-we-have-sound-in-DVR-security-camera-system-record-video-

[@skybox-101]

Since there is only one usb how do you connect the mouse AND key board?

[@ZosiTechnology]

The camera system only needs to connect the mouse, the keyboard will be displayed on the monitor.

[@ghostfacekilla_sd6192]

Imi just bought the rotating camera and connected to the NVR system i cant get the features for it to rotate

[@ZosiTechnology]

Please check whether the PTZ function can be operated in the APP. You can also contact us via our support email: [e-mail] We'd be happy to discuss with you how to resolve this issue.

[@livceebntsachannel7102]

Zosi Technology. So do you know what happen when I set to 4 channel but in couple second it automatic returning to 8 channels.

[@ZosiTechnology]

Hi, you can right click the screen of DVR to the menu and click the "stop scan"

[@livceebntsachannel7102]

@@ZosiTechnology thank you

[@andrwc070307]

@@ZosiTechnology mine was doing the same thing.But when I try to stop scan it made it all go to 8 channel

[@andrwc070307]

Mine wasn't doing the same thing now it goes to all eight channels

[@ZosiTechnology]

@@andrwc070307 Did you click the "multi" to select the channel you want to see?

[@CaribbeantravelTV]

Can you help me I can not play back video,I not see any sata disk.....it is recording but it is not saving the video

[@ZosiTechnology]

First of all, please make sure that your DVR/NVR system has installed the internal hard drive. Our DVR/NVR can't support the external hard drive to record, and without a hard drive, it cannot record and playback.

[@joebird2596]

Can we see this from our phones?

[@frenkro9068]

come posso fare per vedere HNVR da remoto, con l'indirizzo ip? ho provato in tutti i modi e aprendo tutte le porte ma nulla, dall'app del telefono tutto ok how can i see HNVR remotely with ip address? i tried in all the ways and opening all the ports but i can't connect to the HNVR. everything is fine with the phone app

[@ZosiTechnology]

Sorry to tell you that it does not support remote viewing of camera systems using IP addresses. Can you tell us your device ID? We will recommend suitable computer software for you to download so that you can remotely view the camera on the computer.

[@frenkro9068]

@@ZosiTechnology thanks for the quick reply, the model is ZR16SK HDD:4TB I have already installed the app and it works regularly without problems. I also wanted to log in remotely using IP address

[@ZosiTechnology]

We are sorry to tell you that it cannot use IP address to view the camera system remotely, but you can download AVSS on your computer to view the camera system remotely. You can refer to this link: supports.zositech.com/hc/en-us/articles/7363446330905--AVSS-PC-Mac-Client

[@MarcoAntonio-yv8jj]

Hi! How do I remove the overlay onscreen Light and color exposure from the screen?

[@ZosiTechnology]

Hi, what's your device model? You can also contact us via our support email: [e-mail]

[@MarcoAntonio-yv8jj]

@@ZosiTechnology Hi! its the ZOSI 5MP Lite 8 Channels Hybrid 4-in-1 HD TVI DVR Video Recorder CCTV Network Motion Detection for 720P/1080P Surveillance Security Camera System . I have these words overlay on the screen and its bothersome. ( EXPOSURE, BRIGHTNESS , GAIN AND RETURN) Thank you for your support.

[@ZosiTechnology]

You can right click mouse on the monitor/tv, select Colour - Select this option to be taken to a Live View of the selected channel and reveal the Colour options. Select your channel from the drop down menu, and adjust the Brightness, Hue, Saturation, Contrast or Sharpness of the image using the menu. Increase the values by left clicking on the + sign, and decrease the value by clicking on the the - sign. You can always restore default settings by pressing the Default button at the bottom of the menu. Please confirm any changes by left-clicking on the Save button.

[@MarcoAntonio-yv8jj]

@@ZosiTechnology Nothing is happening not even with restore option. Thank you just the same.

[@ZosiTechnology]

Any questions please feel free to contact our support email address: [e-mail]

[@samuelgodoy5386]

How do you delete individual recordings from a ZOSI 8CH Wireless Security Cameras System Outdoor with 1TB Hard Drive.

[@ZosiTechnology]

Please go to Main Menu - Search - Playback and manage your specific video and image recordings.

[@angellatedesco687]

One of my camera is showing red images in the day, how do wi fix?

[@ZosiTechnology]

Hi Sorry for the inconvenience cuased to you. 1) Check if there are interference light sources around the cameras, such as neon lights, colored lights, colored glass, etc., remove the interference light sources or adjust the angle of the lens to see if it makes a difference. 2) Power cycle the camera off and on by disconnecting the power connection. 3) Please cover the len of the camera or take it to the dark environment to make it change to night version, and take it out to a bright environment to make it convert to daytime version. It maybe I-Cut problems.Then you will hear the sound of click. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@Timelines-x7r]

So we got the zosi security camera but it doesn’t let me play back

[@wisteriagem5135]

Same

[@togetunthemood43]

hello thanks for the video however when i click on record bitrate resolution fps etc. nothing happens in your video you have selections that drops down please help

[@ZosiTechnology]

Our R&D team has debugged the matching camera and DVR/NVR to the best rendering effect before leaving the factory. In order to avoid some users changing the settings and affecting the image quality and experience, the NVR will automatically recognize these parameters of the camera, so we will These parameters are set to a non-debuggable state.

[@togetunthemood43]

@@ZosiTechnology thank you....im using my old cameras 960n and when a car passes my house it looks like it's fake or not in real time it's like a jumpy look sorry that's the best i can describe it...i have not installed the cameras that came with the DVR do you think the old cameras are not compatible with my new zosi DVR?

[@ZosiTechnology]

Please reconnect the camera or use another cable to connect the camera to the DVR to check.

[@alk5583]

i bougth a similar sistem, after 8 weeks stop working, black screen cameras, I reset the IP config nothing happen. Npw i need return but is a another trouble. Bad experience

[@ZosiTechnology]

Please connect the camera to the power supply and cover the lens with your hand to check whether the infrared light is on. Please tell us your order number and equipment model.

[@stevezekowski8133]

having trouble adding my cell phone to zosi system only goes to 85% and stops what am I doing wrong ?

[@ZosiTechnology]

If the Zosi Smart app fails at 84% or 85% then says device connection failed, please follow the steps in this link: supports.zositech.com/hc/en-us/articles/360043594551-What-if-the-Zosi-Smart-app-fails-at-84-or-85-then-says-device-connection-failed-

[@EB4L9964]

I'm having trouble connecting my dvr to network one day it worked and now won't work at all. Any suggestions?

[@ZosiTechnology]

please check the connection by following this link: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-internet

[@hannahmeyer5620]

How do set up my dvr to record?

[@ZosiTechnology]

Hi. Kindly click this link for instruction: supports.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR-POE-NVR-Wireless-NVR-

[@arodcheri]

We got a 16 cam nvr poe system. We put up 6 cameras and then bought a rotating camera to track my little girls movement in the front yard. But..... We can't figure out how to control the rotating camera or put the intelligent tracker on it. So..... I tried going to zosi website and most of the time I can't even get into the support page cause it freezes up

[@ZosiTechnology]

Hi. You can refer to this video to add the camera: kzbin.info/www/bejne/jl6YdoahmNqMoKM, and refer to this video to set up the camera: kzbin.info/www/bejne/bXaXnnd8htF7e7s You can also contact us via our support email: [e-mail] We'd be happy to discuss with you how to resolve this issue.

[@brianmcconnell9596]

i just got this today took awhile but i have everything hooked up and going ok 2 issues so far 1st issue is one camera said no video but i noticed that at the dvr thing if i pull lightly up on the cord it works so I used a black tis that was warped to cords in packaging so that seamed to solve the issue shouldn't have todo that with a new system but whatever its working now the 2nd issue is a bigger deal for me and i need this solved please help as i have gotten everything up and running "i have yet to try app thing out the hose yet" but my issue for now is i cant get the email to work as i have everything right but keeps giving me a error message and fails i really wanted this system for that feature that will take a snap and send me a email

[@ZosiTechnology]

Please try another email address.

[@barbaralenard4644]

Hello How to change my time from military time to CST. How do I get my Zosi to record 24/7 nonstop (step by step) How can I see my videos on my phone. It was not done during setup

[@ZosiTechnology]

If you need to change the time, you can follow the steps in this link:supports.zositech.com/hc/en-us/articles/4410105794957--Basic-Date-and-Time If you need to set up 24/7, you can refer to the third step of this link: supports.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR-POE-NVR-Wireless-NVR- If you want to view the camera system remotely through the mobile APP, you can follow this guide link: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP

[@passion4vintage559]

Do you know how it will work if it’s zero (0TB hard drive)? Will it still work good and record? I just realized the set I ordered said 0TB

[@nicolerodriguez116]

It will just show live u want to order a 1TB harddrive and unscrew bottom and install it

[@kandyknight5003]

I have just recently bought a new hard drive to replace the old one in my DVR which was only 250 GB now the video won't work can you help any of us?

[@ZosiTechnology]

Before recording, please go to DVR's Main Menu - Disk Management to check the hard drive if is in the list and format it. You can also contact us via our support email: [e-mail] We'd be happy to discuss with you how to resolve this issue.

[@all-fathergaming6887]

Can you view recordings on the app and how far back can you view?

[@ZosiTechnology]

Hi, ZOSI Smart/ZOSI View app can live view, manual start and stop recording on the live view screen as well as play back the above manual recordings and play back the schedule recordings which were set on the DVR. You can view as long as the videos recorded (manual recording and schedule recording) by dvr.

[@all-fathergaming6887]

So I would need an HDD to view previous recordings?

[@ZosiTechnology]

​@@all-fathergaming6887 Yes, the schedule recorings on the DVR need an HDD to save. But if you manual record on the live view on the app, the recordings will be saved on your phone.

[@josehinojosa8783]

Good afternoon do you know how to program it so it can only show 4 Chanel main keeps going back and shows all 8

[@roni1976]

Should be a option u can change in the settings..

[@ZosiTechnology]

You can refer to this link: supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR-

[@gabeslifestuff9691]

Hi I’m looking for some help I have Zosi debt system and the password reset isn’t working, SPD gave me a code I’ve tried the short and the long codes with and without caps ? Help

[@ZosiTechnology]

Hi, did you contact our customer service team before? And where did you get the SPD? From ZOSI Team? Because the password reset needs your system UID, with that we will use the SPD to creat a super password for you.

[@ZosiTechnology]

And there's two types of super password (short and long) for different models. Can you tell us your system model? If ok, please also send your system UID number to us via email at [e-mail] or [e-mail]

[@Burnettx1998]

Good cam's i use them myself but the motion detection doesn't work for toffee! Alerts me in zones I've not got highlighted

[@ZosiTechnology]

Hi. You can also refer to this link to set up motion: supports.zositech.com/hc/en-us/articles/360058438032-Motion-Detection-Sensor-is-Triggered-too-Lately

[@Burnettx1998]

@ZOSI Technology Already followed that.

[@ZosiTechnology]

You can try adjusting different sensitivities to check.

[@jwesty85]

Hi mine won't let me change anything in the record bitrate section, do you have any idea why?

[@ZosiTechnology]

Our R&D team has debugged the matching camera and NVR to the best rendering effect before leaving the factory. The NVR will automatically recognize these parameters of the camera, so we set these parameters to a non-debuggable state.

[@jwesty85]

@@ZosiTechnology Is there anyway to override this so I can choose what I want it to do?

[@ZosiTechnology]

We are very sorry that the bitrate of the camera cannot be changed

[@fredsamson2471]

Pretty good Vid summary. Thank you. Still trying to figure out how to only display 4 cameras only. System does that, but then displays next 4 cameras, which are not connected with a blank screen. Help

[@ZosiTechnology]

You can follow the steps on this link to set the screen display on DVR/NVR: supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR-

[@Yuson92]

Need some help. I love the cameras and the system is easy to use. Top quality low price is real. My wireless nvr is not detecting cameras after connecting to same network from the same router.

[@ZosiTechnology]

What's your device model? You can also contact us via our support email: [e-mail] We'd be happy to discuss with you how to resolve this issue.

[@brendalopez1273]

was sent (1) 1 to 4 splitter, how am i supposed to hook up 8 cameras.

[@ZosiTechnology]

Can you please tell us your device model? You can also contact our Support Email address: [e-mail]

[@losmoore3358]

I'm shopping around for a security home system. I read these comments about tech or customer support it's bad in China. Other problems like passwords, people not getting their questions met I would have to skip this one.

[@ZosiTechnology]

Any questions please feel free to contact us via our support email address: [e-mail]

[@thronepotato]

I have a ZOSI system but I can’t get the iPhone app to work so I cannot see the cameras from my phone. You didn’t cover that part. :(

[@ZosiTechnology]

Please make sure your system is connected to internet, you can refer to this: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP

[@philyd77]

What does holding time do in the nation settings

[@ZosiTechnology]

What is your device model?

[@ricr.4669]

Your zosi poe nvr broke 2 monitors within 2 yrs. What's wrong?

[@ZosiTechnology]

You can send email to [e-mail] contact us.

[@ricr.4669]

@@ZosiTechnology it's frying HDMI inputs of my monitors!

[@ZosiTechnology]

@@ricr.4669 please tell us your order number and your device model

[@jayngo23]

Can I add wireless camera to this dvr ?

[@ZosiTechnology]

We are sorry to tell you that wireless cameras do not work with DVRs. You can also contact us via our support email: [e-mail]

[@carlosdaniel356]

it needs to be connected to the ethernet cable?

[@ZosiTechnology]

If you want to connect the DVR/NVR to the network, please use a network cable to connect the DVR/NVR and the router.

[@commercialelectrician133]

I just got the system but can you make a video in how to play recorded video step by step I am very lost

[@ZosiTechnology]

You can refer tio this link to set up the system: supports.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR-POE-NVR-Wireless-NVR-

[@commercialelectrician133]

I tried it but I would prefer to talk to a live person

[@ZosiTechnology]

You can also contact our Support Email address: [e-mail]

[@1982A]

How do I set to make them recorded for yesterday. I try to watch day before , it won’t show.

[@ZosiTechnology]

Please log in to the system on the monitor and go to the main menu - disk management page to check the hard disk space.

[@1982A]

@@ZosiTechnology I got logged out and it asked if keep the record for yesterday or not. And I think I mistakenly removed about saving the past records. Can I know where the option is for saving past day records ?

[@ZosiTechnology]

Hi. You can go to Main Menu - Search - Time Search to select the specific time to playback the recording.

[@1982A]

@@ZosiTechnology I did it and it says it’s not saved for day before and keep playing today’s recording. How to I make the selection for save all recordings from day before?

[@ZosiTechnology]

If you don't mind deleting previous records, you can go to main menu - disk management to reformat the hard drive. You can go to DVR's Main Menu - Setup - Record - Recycle Record, then click the recycle record tab to enable it. The DVR will automatically cover the earliest video files and continue recording when the hard drive is full. Then you can right click mosue enter the "Playback" to check the record for yesterday. You can also contact us via our support email: [e-mail]

[@marieroach5683]

video loss inferior red camera light is not on what do I do to fix that.

[@ZosiTechnology]

If you get "video loss" on your monitor, you can do some checking by following the steps in this link: supports.zositech.com/hc/en-us/articles/234712307-You-got-Video-Loss-on-one-channel-or-all-channels-

[@faceman697]

How do u get the light to stay off and the beeping

[@ZosiTechnology]

Can you please tell us your device model?

[@elgranwaltio]

How do you check the recordings of a previous day let's say today is the 23 and I want to check what it recorded on the 22?

[@ZosiTechnology]

Hi Ivan, right click the mouse--main menu--search--time search--choose the day 22th on the right side--click "search" on the top right corner--then choose the start time you want to see on the left side--click the play button

[@elgranwaltio]

@@ZosiTechnology thank you 🙂

[@ZosiTechnology]

@@elgranwaltioMy pleasure.

[@johnsmithprivatecitizen52]

@@ZosiTechnology have you figured out how to get the hdmi to work so I don't have to use a vga to hdmi adapter?

[@kjax154]

How do I add a user? Does my user have to set up acct with Zosi? Basically I want my user to be able to view video from their cell phone.

[@ZosiTechnology]

You can go to main menu - setup - users to add a user.

[@nancythompson9116]

This is the 2nd DVR I have had, I do everything by the instruction sent, cannot get the main menu to come up, so I cant at this point go any farther on my computer, need some help on what to do next

[@ZosiTechnology]

Hi Nancy, can you please check out the mouse, does it work(left click as well as right click)? If ok, then please try to restart the dvr or upgrade the dvr.

[@nancythompson9116]

Mouse that came with the camera system will not work in any of the ports, no Right click noLeft click, no anything on the screen

[@ZosiTechnology]

​@@nancythompson9116 Please check out the power connection. Is the "Power" light on the DVR red? Like this picture:pin.it/frnrt33anf4vss And when you restart the dvr, can you see a "ZOSI" logo with white background on the screen?

[@jonashcraft121]

Do you have any trouble with you cameras freezing up

[@carljohnson8362]

Jon mate freezing tends to only happen if you have slow or problematic internet to the dvr and or the device your trying to view it on has slow connection to the internet or is simply crap to start with cpu and ram wise, so couple of factors to cause freezing but its not going to be the dvr buddy. The dvr's have no freezing problems. I have installed many of these systems.

[@harrycash8713]

How to set up or uses minimal data

[@savannahballesteros1132]

I'm having problem with admin password how that works if I haven't set up yet

[@ZosiTechnology]

Please tell us your device id and device model, you can contact our Support Email address: [e-mail]

[@jeremiahtrejo6387]

I have on on my camper. I can't seem to get the app to work. I've tried everything that I have read online to no avail.

[@ZosiTechnology]

Hi, sorry for the late response. Could you please let me know your order ID as well as the model number of your item? What APP do you use? Waiting for your reply.

[@johnverdin6600]

What is the green plug for????????

[@ZosiTechnology]

Hi Sorry for the inconvenience caused to you. We don't quite understand what you mean - green plug. Or you can contact us and send us photos so that we can understand your problem faster. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: [phone] Our Facebook: facebook.com/ZosiTechnology/ Tel:[phone]

[@shortyalvarez5161]

Hi can someone tell how to put it on multi and stay 1-4 I wanted that way .. but in a couple of min it goes back to 1-8 🙄

[@therepublicoftexas7068]

Did you figure it out?? Having the same problem.

[@ZosiTechnology]

You can refer to this link: supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR-

[@jayngo23]

How can I add internet to this ? It doesn’t have wifi

[@ZosiTechnology]

Hello What model of system did you purchase? Only wireless nvr can connect via WiFi. Other model systems are connected to the network via cables.😊

[@kinghy]

My Zosi 8 channel 1 tb system is beeping continuously.. can you help

[@ZosiTechnology]

Hi. 1) It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply to connect the system to try. 2) If you installed an internal hard disk in the system, the hard disk has bad sectors may also cause this problem. - Please disassemble the rear cover of the DVR / NVR system and unplug the date wire and power wire of the hard drive to try. 3) If neither of the above steps work, it sounds like the DVR /NVR system is experiencing a firmware crash. This sometimes occurs if the power is disconnected without performing a proper shutdown through the menu. Manually applying a firmware update should help it to function normally. Please provide us the model number of your system, on the outside of the DVR / NVR, there should be two labels featuring the model number and device ID of your DVR / NVR. If you could please respond with these details, we should be able to provide you with a link to the firmware update and some directions on how to proceed.

[@jnoel5818]

Omg I had an old zosi it worked perfectly until lightning strike stopped the internet on it. So I upgraded to this exact 8 chann 1080. In cuts off every half hour and I cannot get the app to work . The apps Lags and sometimes is blank had it since June and it's frustrating ... help

[@ZosiTechnology]

Please try to re-download the app, if still doesn't work please tell us your device model. You also can send email to [e-mail]

[@josephestronza1237]

That site doesn't work🤦‍♂️

[@ZosiTechnology]

Which website? You can contact us at our Support Email: [e-mail].

[@jayramcharran2833]

I just reset my dvr and now I'm experiencing video loss...please help