Thanks for posting this simple solution. Mine just arrived and during set up I kept looking at the components thinking, “Uhhh, I’m going to need to get a lot stronger a lot faster if I’m going to get THAT cable into the groove of the pulley.” D’oh.
@SunnyHealthFitness4 жыл бұрын
We're happy to hear this video helped! We'll pass on your feedback to our team as well. Please don't hesitate to reach out to us at support@sunnyhealthfitness.com if there's anything we can help you with :)
@sdonald64623 жыл бұрын
@@SunnyHealthFitness I bought this stepper 2.5 months ago. Worked fine. The cable one side snapped/broke today. How to fix this?
@SunnyHealthFitness3 жыл бұрын
@@sdonald6462 We'll be happy to help! Please forward your order number and images of the issue to our team at support@sunnyhealthfitness.com
@Ramdee31596 ай бұрын
I was literally getting all the tools out to take this thing apart, thank you so much❤️
@SunnyHealthFitness6 ай бұрын
Of course! We are happy to help! 😊
@melissastanley92482 ай бұрын
Thank you, just got mine, thought it came broke, saved me time, thank you for posting this
@SunnyHealthFitness2 ай бұрын
You’re welcome! Glad the video helped out and saved you some time. Enjoy your stepper!
@karlenedennis9936 Жыл бұрын
Ok kool now I understand what to do when I want to adjust it. Thanks so much
@SunnyHealthFitness Жыл бұрын
No problem 👍
@KeonaJanai Жыл бұрын
Omg thank you. I was nervous bc my time to send it back ended 😭
@SunnyHealthFitness Жыл бұрын
No worries! If you have any further questions about your machine, please feel free to contact Customer Support via email at support@sunnyheathfitness.com.
@rina25 Жыл бұрын
OMG,,, finally,,, thank you soooo much,,,,
@SunnyHealthFitness Жыл бұрын
No problem 😊 If you are in need of further assistance, please feel free to contact Customer Support via email at support@sunnyheathfitness.com.
@therealsoleila2 ай бұрын
Very helpful, thank you!
@SunnyHealthFitness2 ай бұрын
We're happy to hear you found this video helpful. If you need any additional assistance, please feel free to contact us at support@sunnyhealthfitness.com
@donmorton8111 Жыл бұрын
This is great. It's a no-brainer that evaded me to the point I almost threw it away. My wife had somehow knocked the cable off, so I took the cable connection bolt off thinking I'd just put it back in the pulley, but there's no way I could generate enough tension to get it connected again. The last thing in the world I would have thought of was to simply lift the pedals to get some slack. Now my wife actually thinks I'm useful :)
@SunnyHealthFitness Жыл бұрын
We are glad this was helpful. 😊
@reynamrsv2 жыл бұрын
Thanks a lot!
@SunnyHealthFitness2 жыл бұрын
You're welcome!
@AetherealGirlАй бұрын
The instruction manual says to regularly lubricate the stepper, but I am unsure how to do that and what lubricant to use. Can you please make a video demonstrating how?
@SunnyHealthFitnessАй бұрын
Thank you for the feedback. If you need assistance with maintaining your stepper, please feel free to contact Customer Support via email at support@sunnyheathfitness.com.
@jennypham42452 жыл бұрын
Yeah
@Playgrl966 Жыл бұрын
@sunny health & fitness Is the SFP-S01-CB cable compatible with SF-S020027 because my cable broke last night and I’d like to replace it
@SunnyHealthFitness Жыл бұрын
Thank you for reaching out. We do apologize that you are experiencing this issue with your stepper. Please feel free to reach out to our Customer Support Team at support@sunnyhealthfitness.com so we may assist you.
@marianamontano16923 жыл бұрын
Que hago si se corta el cable? Cómo lo reemplazo?
@SunnyHealthFitness3 жыл бұрын
We'd be happy to help! Please reach out to our team at support@sunnyhealthfitness.com
@michelleo122310 ай бұрын
I've followed these steps but my timer is not working. Would you know the reason?
@SunnyHealthFitness10 ай бұрын
Thank you for reaching out. We do apologize that you are experiencing this issue with your unit. Please feel free to reach out to our Customer Support Team at support@sunnyhealthfitness.com so we may assist you.
@AA-tz6ce Жыл бұрын
And then what ? Mine doesn’t move. Can you put a video up showing what to do next ?!!!
@SunnyHealthFitness Жыл бұрын
If you are having issues with your unit, please feel free to contact Customer Support via email at support@sunnyheathfitness.com.
@imshook36958 күн бұрын
Did you ever get this figured out? I'm having same issue, the pedals don't do what they are supposed to
@love21baby62 Жыл бұрын
Mine somehow got stuck and pinched is it safe to use
@SunnyHealthFitness Жыл бұрын
Thank you for reaching out. We do apologize that you are experiencing this issue with your stepper. Please feel free to reach out to our Customer Support Team at support@sunnyhealthfitness.com so we may assist you.
@Aggyadhis9 ай бұрын
Mine is squeaking how do i fix it ?
@SunnyHealthFitness9 ай бұрын
Thank you for reaching out. We do apologize that you are experiencing this issue with your stepper. Please feel free to reach out to our Customer Support Team at support@sunnyhealthfitness.com so we may assist you.