How to open the BIOS on your HP computer | HP Support

Learn how to access your HP computer BIOS menu with either a hotkey at startup or through Windows 8, 10, or 11 navigation. Watch this video to see both methods. If you’re not sure which key is your computer’s hotkey, check your manual or go to support.hp.com, identify your product, and find online help.
For other helpful videos go to / hpsupport .
More support options for your HP device are available at hp.com/support.
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How to open the BIOS on your HP computer | HP Support
• How to open the BIOS o...

[@cricketwicket10]

Thanks need more shorts like this….❤

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the video so much! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@antimaner4929]

​@@HPSupportI don't have advanced options

[@HemantShivalkar]

Love you HP. This short helped to boot bios on my potato intel pentium processor laptop

[@HPSupport]

Hi Hemant, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@quietScooter]

Helped with the advanced startup, thank you!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@atrexye6117]

Hi HP ! i just wanted to say ur the best company ever , i own a Hp pavilion gaming pc and its really good

[@HPSupport]

+(O)▫️(O) You're most welcome!!

[@rashidharris197]

Never getting a hp again

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support

[@rashidharris197]

@@HPSupport No matter what I can get the screen on nothing works

[@HPSupport]

Thanks for the reply. Please use this document to resolve an issue when the screen remains blank after turning on the computer: bit.ly/3Q8dwCn Let us know how it goes. Regards, HP Support

[@rashidharris197]

@@HPSupport I can't get nowhere with it when trying to reboot and pressing the windows key + b doesn't work the son of gun just kwepa restarting normal, that's the most frustrating part but no problems connecting to external screen

[@HPSupport]

Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/4az0O7E Regards, HP Support

[@myth1-0]

Yo HP. Ty for this i needed to boot BIOS make more shorts like this

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that you like the video so much! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@ayeshanazir9896]

@@HPSupport how to reinstall windows 10 on hp laptop?

[@HPSupport]

Hi Ayesha, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue reinstalling windows 10, Please find the link below and follow the steps on how to reinstall windows 10, Link - support.hp.com/in-en/document/ish_7391783-7391763-16 Akhil_HP Social Media Tech Support

[@OPAvenging]

I pressed some random buttons during the bios update when I shouldn’t have, and now the on screen keyboard appears every time on the startup, NOT the windows accessibility on screen keyboard, the BIOS one. Which keys disable the BIOS on screen keyboard?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your computer as the on screen keyboard appears every time on the startup. I will do my best to assist you. Please try restoring in default as mentioned here to fix the issue: bit.ly/32glFMl Binu - Social Media Tech Support

[@5ar-]

i got the Pavilion Gaming TG01-2000nj and i upgraded its ram but the mhz has gone down and in the bios there arent any settings related to the ram is there a way to change it??

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the speed of the memory. I will do my best to assist you. Please try updating the bios of your computer from here to fix the issue: ftp.hp.com/pub/softpaq/sp140501-141000/sp140911.exe Binu_HP Social Media Tech Support

[@hpprinter2910]

Very good

[@HPSupport]

+ff Gᴀᴍᴇʀ Welcome!!

[@ng.huuminh]

thank you so much, it's really useful

[@HPSupport]

Hi there, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@martinblizil8121]

Love you, thank you so much

[@HPSupport]

+Martin Blížil Glad to know that the video was so useful to you!!

[@Normal117]

ni gga

[@bryka2010]

Hello. I have an HP Omen 5t925ea laptop and yesterday I updated the BIOS with the F19 marking and this F19 update updates the battery charging rules and a question: Apparently the latest version of the BIOS with the F21 marking has recently been released and updates the security code 2023.2 and the earlier version, i.e. F20, had the 2023.1 security code and the problem including whether to immediately update/upload F21 with the latest security code or F20 with the 2023.1 code. If I immediately upload the f21 with the 2023.2 code, omitting the earlier code, there may be a problem with the laptop, stability and I will not have this protection and will be exposed to viruses and vulnerabilities. How do you see it? I would like to ask for an answer.

[@Official_Lucas37]

i need to enable virtualization. i use a HP probook 4330s. i dont have the UEFI firmware setting and when i do the escape thing it needs a stupid password. help.

[@HPSupport]

Hello Customer, Thank you for your post and interest in our product. We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience. I'd like to help you with your HP Product and related queries. For these settings, please contact our customer care team over the phone or chat for further assistance, as this issue requires additional troubleshooting over remote session or in Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution. Please follow these steps to reach HP Phone Support: Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=true Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the Local Contact Options. In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html Hope this helps. Keep me posted. Regards Vignesh-HP Social Media Support

[@user-zo4qt1jm4d]

thanks a lot. this is a billiant help

[@alpakka4146]

When i try to open bios trough windows after i have pressed the uefi restart it just goes black screen and nothing happens. Last time i tried i waited for 20 minutes. I have also tried the startup way but after multiple tries it didnt work. What should I do?

[@HPSupport]

Hi Alpakka, thanks for contacting! I understand that you are experiencing an issue in entering the bios of your computer. I will do my best to assist you. Please refer this document to know about entering the bios: bit.ly/3J2xCZ5 Binu - Social Media Tech Support

[@orsam5917]

Hlo HP. I also have a similar problem like a person here in comments just mentioned. My hp laptop is windows 11 yet secure boot is off. How can i enable it. And also I am reading some comments here that say that their screen turn black after going into bios settings or enabling secure boot. Is it safe to do coz I am now scared!!! :(

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about enabling secure boot. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Hr4ATP Binu_HP Social Media Tech Support

[@LakshWarrior]

Man thank you so much love you bro 🤜❤️❤️

[@mdrobinshanaidar4899]

Thanks for that video.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@KelvGames]

Hi there, Hewlett-Packard! I was wondering what the bios key on the Compaq dc5800 Small Form Factor was. I can't seem to find it on your site. Thanks in advance!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the bios password. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

[@by_anele]

Worked🙏🏽

[@HPSupport]

+Anele ’A-Money’ Mhlanzi Glad to know that the video has helped you fix the issue!!

[@Jsino_6651]

Thanks for it even if i knew it but i need to ask I have hp 15 eq1812nc and i need the keyboard backlight to be always on i dont have the build in device options can you help me?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! I'm afraid that is not possible as the backlight is switched off only when the laptop is in idle, in order to conserve the laptop battery. Let me know! Regards, HP Support

[@PlayerNoobX123]

Thanks a lot

[@arslanmehar406]

hi, after bios update I'm facing sound issues on my laptop, there is no sound on laptop, after installing realtek audio drivers they indicated to enable audio DSP from bios "Advance Setting"... please provide guideline that how can I access bios advance setting?

[@HPSupport]

Hi Arslan, thanks for contacting! I understand that you are experiencing an issue with audio on your notebook. I will do my best to assist you. Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Please follow the guidelines under this document to fix an audio issue: bit.ly/3fB3VkK Binu - Social Media Tech Support

[@aadishjain1275]

Correct method thanks.

[@HPSupport]

Hi Aadish, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@rngdoesntlikesme830]

Thanks for the fix. I knew i bought the True laptop

[@HPSupport]

Hi there, thanks for contacting HP! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - HP Social Media Tech Support

[@yashdeeppal5841]

Thx 🎉 so much

[@TheMrMeris]

Hello, is there a video where you could explain for what every setting stands in the BIOS(UEFI)-Setup? There are so many and I can not find any appropriate video about explaining them, such as Deep-Sleep-Mode or Energy-Management. Thanks in forward 💯

[@HPSupport]

Hi there, thanks for contacting! I understand that you need to know about the options under the bios. I will do my best to assist you. Learn to open and navigate general BIOS menus and settings as mentioned here: bit.ly/3Iw3hky Binu - Social Media Tech Support

[@TheMrMeris]

@@HPSupport Hello, thanks for the answer. Unfortunately the article is a bit "outdated", but it seems I have to do a deeper research on the specific settings. I hope there will be a rework of the article where all the extra settings like "Deep-Sleep-Mode", "Turbomode on DC" or "Powermanagement / How to charge the battery" are explained. For example, your switches (network) have such explanations for every setting there is on it. Keep up the good work 💯👍🏻

[@HPSupport]

Thanks for your feedback. We will forward it to the concerned team. Binu - Social Media Tech Support

[@jackkarls3283]

I can’t find my hot key and esc or f10 won’t work. I have an hp compact 8300 pro

[@HPSupport]

+John Afton Please refer this document to know about entering the bios: bit.ly/3ldMEAd

[@safa7659]

Can Several laptobs has same bios file like 15s eq 1000 series some of them has same bios ?

[@HPSupport]

Thanks for the reply. You can update the bios of your notebook from here: ftp.hp.com/pub/softpaq/sp141001-141500/sp141323.exe Binu - Social Media Tech Support

[@priceswatch9531]

can you increase your vram on a prebuilt windows 11 HP laptop?

[@HPSupport]

Hi there, thanks for contacting HP! I understand that you need to know whether you can increase VRAM. I will do my best to assist you. You can't increase the video memory per-se, but you can allocate more virtual memory for your computer to use. To do this, click start, right click computer>Properties>advanced system settings>advanced>performance>advanced>(virtual memory)>change> Click custom size and enter the size of hard drive space you would like to allocate to virtual memory. I would recommend and initial size of 10000mb and a maximum size of 20000mb. Click apply and reboot your system. Binu - HP Social Media Tech Support

[@nigelphillips7454]

@@HPSupport hi does HP AMD Ryzen 5 3500U laptop have bios settings to up gaming performance and how do i access it please reply asap it would mean alot to me thanks if dont know what i mean let me know

[@gaming.with.raj53]

i have hp 255 g9 laptop , how i reach advance bios setting

[@c00ldud3]

unfortunately mine got stuck on logo boot after windowd 11 update this week..

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue with your computer as it is not starting. I will do my best to assist you. This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC Binu - Social Media Tech Support

[@vallyalex249]

Did you find a fix? I'm have the problem here..

[@Catmeowy]

@@HPSupport i have problem before hours ago i put new paste on the cpu and gpu but after starting up its becomes saying boot F1 when i do it its says failed

[@ElevatorWasher5000]

Same

[@kiritharan2648]

Thanks

[@Loongstreet]

My computer is randomly shutting down. I am running windows 11 on an envy x360. One of the checks is to press the F 10 key and look at the bios. I’m not sure what I’m supposed to be looking for. In the bio has menus/settings. I’m not sure how to tell if the computer turned off in the bios. It’s one of the checks for a computer that is randomly shutting down. What am I supposed to be looking at?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a auto shutdown issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3hOrVo3 Binu_HP Social Media Tech Support

[@animation_qussaiomar5296]

Thank you hp ❤️❤️🌹🌹

[@HPSupport]

Hi there, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@navin7653]

I got an HP Pavilion PC with an Intel i5 10400f with an RTX 3060 with 8GB of RAM. I have 2 issues, 1 with the RAM. For some reason, my available RAM is only 4gb, and the second issue is not being able to overclock my cpu in bios?

[@HPSupport]

Hi Navin, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with memory and processor of your computer. I will do my best to assist you. May I know the complete model number of your computer? Please let us know. Binu_HP Social Media Tech Support

[@navin7653]

@@HPSupport Thanks for your reply, I understand i cannot overlock my processor as it is an f series processor, but i still have an issue with my memory being halved. My model number of my computer is the HP Pavilion Gaming Desktop TG01-1xxx

[@HPSupport]

Thanks for the reply. May I know the operating system installed on your computer is 32 or 64 bit? Please let us know. Binu_HP Social Media Tech Support

[@IAMDODOOFFICIAL]

Bro this is a very big problem that hp does not provide the advanced options in bios so u cant overclock it, and secondly you can get the extra 4 gb ram by going to msconfig>boot>advanced options, there check the maximum and minimum ram option once and then uncheck it, make sure its unchecked after bieng checked, then restart your pc, and will get the rest of your ram

[@D4N1LO]

Thank you but where do I find the cpu settings so I can allow any program to use more than 1 cpu core

[@HPSupport]

+D4N1L0 ツ Go to Start Menu > click on Settings. Type performance > choose Adjust the appearance and performance of Windows. In the new window, go to the Visual Effects and select Adjust for best performance. Click Apply and ok.

[@D4N1LO]

@@HPSupport Thats not what I meant. I need to allow one program to use more than one cpu core, and their help support says that those options are in bios.

[@TechTutorialsNow]

Hey, Can you tell me how to get windows 11. I get these errors in PC health check: “Enable TPM 2.0” (I bypassed” and “Secure boot needed” and I tried to bypass and that did not work, How do i enable it instead? Also: you don’t need settings for BIOS. Just shift click restart

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in installing Windows 11. I will do my best to assist you. Please refer this document to know about installing Windows 11: bit.ly/3Dlm69R Binu_HP Social Media Tech Support

[@darshpatel5764]

hey hp my hp 15 s laptop is not restarting and showing your device ran into a problem what should I do to start bios

[@HPSupport]

Hi Darsh, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a blue screen issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3GZLeSO Binu_HP Social Media Tech Support

[@kirby700]

How to unlock the Advanced Mode for HP 14-am013tu?

[@HPSupport]

+kirby700 Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product.

[@DustinDLuffy]

​@@HPSupporthey i have an Omen pc and i need to do a minor change in the bios so that i can run an app but i dont have the advanced settings tap i need to unlock it please

[@tanoliff5880]

how to enter in CPU option from boot menu i cant find it there please help

[@HPSupport]

Hi Tanoli, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu_HP Social Media Tech Support

[@yusukenakane7062]

I can't access the BIOS on my pavillion dv6 win 10, the hotkeys(tried both esc and f10) do not work(nothing happens, simply goes to normal windows startup), and access through the >settings>recovery>restart now>troubleshoot>advanced options also does not work; the UEFI Firmware Settings does not exist. What am I to do? I want to do a complete erase through disk cleaner

[@p_xgaming1184]

how do I exit it

[@HPSupport]

Hi Yusuke, thanks for contacting! I understand that you are experiencing an issue in entering the bios. I will do my best to assist you. Please refer this document to know about entering and exiting bios: bit.ly/3J2xCZ5 Binu - Social Media Tech Support

[@kamarskeete2762]

I have a ho pavilion tgo3-2003 and I try the advance reset but it’s just stuck at a black screen

[@HPSupport]

Hi Kamar, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a black screen issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/40rVbma Binu_HP Social Media Tech Support

[@rishav5505]

Thanku sir

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@HyperGoatLive]

I added a Dan to my go pavilion tg01 gaming desktop how do I change the fan speed

[@HPSupport]

Hi there, thanks for contacting! I understand that you need to know about changing the fan speed. I will do my best to assist you. Please refer this document to know about changing the fan speed: bit.ly/36QYvuu Binu - Social Media Tech Support

[@amikho91]

i have new pc hp and i have win 11 but i dont like win 11 i want win 7 but i cant, cz when i put my usb in pc but its start normal without entre to usb to start instal of win 7

[@HPSupport]

Hi Amine, thanks for contacting! I understand that you need to downgrade the operating system from Windows 11 to Windows 7. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu - Social Media Tech Support

[@veterangaming7388]

Why I can't access recovery option from settings and I can not reset my laptop (hp pavilion G4)

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in recovering your computer. I will do my best to assist you. Please perform recovery as mentioned here to fix the issue. 1. Shutdown the computer. 2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 3. Press F11 once for System Recovery. 4. Choose the Keyboard Layout. 5. Click on Troubleshoot. 6. Go to Recovery Manager and click on System Recovery. Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer Binu - Social Media Tech Support

[@Napoleonrevolution]

Omg thanks! Im using hp computer.

[@Losblancostalk]

how to change power mode?

[@HPSupport]

Hi Los, thanks for contacting HP Global Social Media Support! I understand that you need to know about changing power modes. I will do my best to assist you. Please refer this document as it may help you: bit.ly/3DJIgQo Binu - Social Media Tech Support

[@wikibam]

I cant use wake on lan on my victus laptop and there's not a setting to activate it on the bios

[@HPSupport]

Hi Wikibam, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your notebook as wake on Lan is not working. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3sLsDWG Binu_HP Social Media Tech Support

[@beyaldsin]

what should i do when i want to run boot menu it doesn't start?

[@HPSupport]

Hi there, thanks for contacting! I understand that you need help in opening the bios of your computer. I will do my best to assist you. Please refer this document to know about opening the bios: bit.ly/3BU7L3K Binu - Social Media Tech Support

[@fail42069]

How can i turn on advanced options in bios?

[@HPSupport]

+faillerek The bios is designed for optimal performance and may not have options for modifications as it might damage the product might get damaged if customers change options in it.

[@mirandapatterson8510]

Same issue with no advanced options I can’t use a usb boot disc to recover the computer because it’s stuck with the blue screen

[@zilanychoudhury7867]

Both method doesn’t working with my HP elitbook folio 1040 G1. What to do now

[@HPSupport]

Hi Zilany, thanks for contacting! I understand that you are experiencing an issue in opening the bios of your notebook. I will do my best to assist you. Please refer this document to know about opening the bios: bit.ly/3TswanZ Binu - Social Media Tech Support

[@Auto_motive06]

i do this but didnt worked , please help me to enable virtualization , i do it for hours bur in my windows 10 i cant open bios

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue in entering the bios of your computer. I will do my best to assist you. Please refer this document to know about opening the bios: bit.ly/3y5SKIQ Binu - Social Media Tech Support

[@ianjaeger4178]

So i get into this screen but f10 11 12 keys dont work. Usb bluetooth ext keyb mouse same

[@HPSupport]

Hi Ian, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in entering the bios of your computer. I will do my best to assist you. Please refer this document to know about entering the bios: bit.ly/3Iw3hky Binu_HP Social Media Tech Support

[@romaery4327]

Hi, My probook 6570b is currently have an issue about "Preparing automatic repair" after I restart my computer then it restart again and goes stuck in blackscreen, I tried pressing F11 to open System Recovery but nothing shows but 2 beep sounds, I did recently upgrade my laptop to windows 7 to windows 10.

[@HPSupport]

Hi Rom, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your notebook as it is stuck on automatic repair. I will do my best to assist you. Please try hard restart/hard reset. Press the power on-button on your PC and hold it for about 5-10 seconds until your computer powers off completely. Remove and unplug any external peripherals and accessories. Press once the power-on button to turn on the PC and wait if it will start now. Wait... If it still fails to load properly, go ahead with the next steps: Please try system restore as mentioned here: bit.ly/3RKSCGK Binu - Social Media Tech Support

[@romaery4327]

@@HPSupport Thank for replying, I just press F11 and now I see "RECOVERY" it said that the "Boot Configuration Data file is missing" And I need to use recovery tools like Disc or Usb device.

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

[@SPARKY_11....]

I had a question,my laptop hp r206tu is outdated now how i can update bios to the latest version?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in updating the bios of your notebook. I will do my best to assist you. The file for updating the bios can be found here: hp.care/6050lycFp Please refer this document for instructions to update the bios: hp.care/6051lycFV Regards, HP Support

[@Shhmoke]

I have an HP stream and it's stuck on automatic repair, help !!!!!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your notebook as it is stuck on automatic repair. I will do my best to assist you. Please try hard restart/hard reset. Press the power on-button on your PC and hold it for about 5-10 seconds until your computer powers off completely. Remove and unplug any external peripherals and accessories. Press once the power-on button to turn on the PC and wait if it will start now. Wait... If it still fails to load properly, go ahead with the next steps: Please try system restore as mentioned here: bit.ly/3RKSCGK Binu - Social Media Tech Support

[@mdyt1971]

How can i increase vram in bios not showing in my bios

[@HPSupport]

Hi there, thanks for contacting! I understand that you want to know about increasing the VRAM. I will do my best to assist you. You can't increase the video memory per-se, but you can allocate more virtual memory for your computer to use. To do this, click start, right click computer>Properties>advanced system settings>advanced>performance>advanced>(virtual memory)>change> Click custom size and enter the size of hard drive space you would like to allocate to virtual memory. I would recommend and initial size of 10000mb and a maximum size of 20000mb. Click apply and reboot your system. Binu - Social Media Tech Support

[@KlausKamarainen]

it doesnt show uefi firmware settings

[@HPSupport]

Hi Klaus, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support

[@brostxgd3842]

@@HPSupport i have the same problem here how can i fix it ?

[@adambenhassine]

My computer is stuck to where it needs a new hard disk 3f0, but everything I try won't work, please give me all the options i can do to get out of thid

[@HPSupport]

Hi Adam, thanks for contacting HP! I understand that you are experiencing an issue with the hard drive on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3JRm89U Let us know how it goes. Binu - HP Social Media Tech Support

[@Pkforever19]

Can you tell how to update ide to NVMe in hp laptop?

[@HPSupport]

+Prabhat Kumar After BIOS setting changed, power-on press F3, choose Intel Rapid storage technology, will see NVMe SSD installed. Everything will flow. I have an update on this, enable "fast boot" in BIOS-advanced-boot options. Then system will find NVMe SSD in legay mode(legacy support enabled and secure boot disalbed).

[@Pkforever19]

@@HPSupport My laptop is 15s-du1034tu and it support only UEFI Mode?

[@adWaith_ig]

How to fix F11 recovery choose an option loop pls help

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in recovering your computer. I will do my best to assist you. May I know the computer you are using? Please let us know. Binu_HP Social Media Tech Support

[@Phylized]

I don't see an Advanced tab or anything related to hyperthreading or xmp, is there a way to fix this?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about turning on XMP. I will do my best to assist you. We don't provide BIOS overclocking options. You can try AMD Ryzen Master (intel.ly/3KuGK8Q) or Intel IXTU (intel.ly/3KuGK8Q) software to play with memory settings. The cost of overclocking may exceed the benefit; instability caused by high components temps. Regards, HP Support

[@Shreeman_legend3]

Thank you so much 😕 ho bios is going to headache for us

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@capythenot1999]

hp my intel hd 610 is gone on my hp 22 all in one i can i fix it?

[@HPSupport]

+Capythenot Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

[@OBFgaming1]

How do I reset BIOS

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support

[@VANTABL4CK]

I need to access the advanced bios settings for RC6 render standby Yes I see that you don't recommend it, but in this case I know what I'm dealing with and take responsibility for it, please tell me how to access the advanced settings

[@HPSupport]

Hi Vantablack, thanks for contacting HP Global Social Media Support! I understand that you need to know about accessing advanced settings in bios. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

[@matheusfpantoja]

@@HPSupport fck this just tell me how to acess the advanced bios pleaseeeeee

[@pewdiepiegame294]

I am not getting legacy support option while solving problem of operation system on my hard disk

[@HPSupport]

Hi there, thanks for contacting HP! I understand that you need help in finding the legacy support option. I will do my best to assist you. Press F10 to open BIOS Setup. Use the right arrow key to select System Configuration, use the down arrow key to select Boot Options, and then press Enter. Check for Legacy Support in the list. Binu - HP Social Media Tech Support

[@pewdiepiegame294]

@@HPSupport ya i know those steps but there is no option only in system configuration

[@HPSupport]

Hi PewDiePie Game, Thank you for your post and interest in our product. We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience. I'd like to help you with your HP Product and related queries. In this case, please contact our customer care team over the phone or chat for further assistance, as this issue requires additional troubleshooting over remote session or in Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution. Please follow these steps to reach HP Phone Support: Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=true Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the Local Contact Options. In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html Hope this helps. Keep me posted. Regards Vignesh-HP Social Media Support

[@pewdiepiegame294]

@@HPSupport yes the problem was in operating system only, my laptop got repaired but all my important data got formatted

[@HPSupport]

We are delighted to hear that it is working! Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer. If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@abongamdladla9255]

How can i get my Hp Laptop to switch on automatically when the AC charger is connected without using the power button?

[@HPSupport]

Hi Abonga, thanks for contacting HP Global Social Media Support! I understand that you need the laptop to switch on automatically when the AC charger is connected without using the power button I will do my best to assist you. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Availability > Automatic Power-On and press Enter. Select a setting and press Enter. Always Power On-The system automatically returns to a power on state. Binu_HP Social Media Tech Support

[@user-tk4ml9ph5m]

how to get advansed sattings on hp 250 g7 version of bios f.37 please help

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/48nQPQq Akhil_HP Social Media Tech Support

[@acegaming615]

How can I unlocked Advanced BIOS

[@HPSupport]

+Ace Gaming Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product.

[@gbkillersgamers5504]

How I should enter in system information what is the key

[@HPSupport]

Hi there, thanks for contacting! I understand that you need to know about entering into system information tool. I will do my best to assist you. Please refer this document to know about accessing system information tool: bit.ly/3ztDhUW Binu - Social Media Tech Support

[@mirandapatterson8510]

Stuck in blue screen and can’t go into recovery because it keeps crashing to blue screen

[@HPSupport]

+Miranda Patterson Please refer to the instructions mentioned under this document to fix this issue: bit.ly/3cDA3lN

[@gibsmk2]

I have upgraded the ram to 16 gb on my ryzen laptop. I would like to allocate more vram but advanced settings is missing. As an experienced user can you provide the process on how to unlock it?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about increasing the VRAM. I will do my best to assist you. You can't increase the video memory per-se, but you can allocate more virtual memory for your computer to use. To do this, click start, right click computer>Properties>advanced system settings>advanced>performance>advanced>(virtual memory)>change> Click custom size and enter the size of hard drive space you would like to allocate to virtual memory. I would recommend and initial size of 10000mb and a maximum size of 20000mb. Click apply and reboot your system. Binu_HP Social Media Tech Support

[@gibsmk2]

@@HPSupport Hi Binu, I do not need to increase the virtual memory as I now have 16gb of RAM. I would like to know if the Advanced settings can be unlocked for the AMI BIOS for the current ryzen hp laptops? That way I can re-allocate the amount of VRAM. Can you confirm if this can be unlocked? I have already contacted your hardware and Smart Friend Team and they advised they were unsure so if you have a Tier 2 team, if you are able to check with them to see if this is an available option or not.

[@HPSupport]

Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Binu_HP Social Media Tech Support

[@gibsmk2]

@@HPSupport Hi Binu, this does not answer my question as I understand you have stated it has been tested but as I have installed additional RAM, I would like to allocate more VRAM in the BIOS. Can you confirm if this is available or not? I am an experienced user and have been able to do this on older HP laptops but for the recent ryzen laptops I do not know the current key combination to unlock the advanced settings. I understand the risks involved.

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

[@firas793]

How do I get out of it after opening it?

[@HPSupport]

Hi there, thanks for contacting! I understand that you need to know about exiting bios. I will do my best to assist you. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. Press F10 to Save and Exit. Binu - Social Media Tech Support

[@lebranukarsh]

Why is my computer showing hewlett packard setup utility when i preds f10 and startup menu when i press esc

[@HPSupport]

+Anukarsh Kishore Sharma May I know the complete model number of your computer and could you please elaborate the issue you are experiencing on it?

[@lebranukarsh]

@@HPSupport my computer is pretty old Its hp 110 desktop pc series Model no 110-206ix And its showing windows failed to start this may be due to a recent hardware change or application install. And i cant open my pc because o f this and i want to factory reset my pc without installation cd

[@kamsboyfriend]

Why does my battery stay in eco mode? And not charge when on? Please help!

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue with the battery of your notebook. I will do my best to assist you. Troubleshoot the battery to see if it needs to be replaced as mentioned here: hp.care/2ogvdjm Binu - Social Media Tech Support

[@jeffparks25]

Why won't my P 7 1220 desktop computer boot post anymore after I updated the BIOS and restarted my computer?

[@HPSupport]

+Jeffrey Parks Computer Repair Service This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC

[@vishwathelegend]

my hotkey which is esc is not working i am not able to go in setup menu

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in accessing the bios of your computer. I will do my best to assist you. Please refer this document to know about entering the bios: bit.ly/374MZyh Binu_HP Social Media Tech Support

[@ixiragnarok8559]

I have a laptop pvilion 17. I saw my rams are at 2666mhz from 3200. I cant open the bios advanced settings because it s the new bios. Insyde F.60. Do you know how to open bios advanced settings?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about opening advanced settings in bios. I will do my best to assist you. Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Binu - Social Media Tech Support

[@ixiragnarok8559]

@@HPSupport yea, i saw this reply on meny posts. But that not help me. Is there a way to unlock advanced settings? I do it on my own responsability, i payd 1600E on the product, i should have acces at everything..

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

[@FurqanTheRightPath]

I can't disable secure boot and it doesn't open system configuration

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue in disabling secure boot. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3zTTxfL Binu - Social Media Tech Support

[@Bean_bag]

Hello Hp Support. I have a Z600 Workstation and i still cant get into the BIOS.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in entering the bios of your computer. I will do my best to assist you. What happens when you try to enter the bios? Are you receiving any error message? Please let us know. Binu - Social Media Tech Support

[@528jose]

How do I factory reboot my laptop it's an HP ProBook 4540

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to reset your notebook. I will do my best to assist you. Please perform recovery as mentioned here to fix the issue. 1. Shutdown the computer. 2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 3. Press F11 once for System Recovery. 4. Choose the Keyboard Layout. 5. Click on Troubleshoot. 6. Go to Recovery Manager and click on System Recovery. Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer. Binu - Social Media Tech Support

[@thanhask1722]

Can i install windows 10 in hp 14a-na0019nl

[@HPSupport]

Hi Thanha, thanks for contacting! I understand that you need to know whether you can install Windows 10 on your HP Chromebook 14a-na0019nl I will do my best to assist you. It supports Chrome OS™ HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu - Social Media Tech Support

[@flyingshorts8801]

I have a hp15 gw... Series laptop 4gb Ram with 1tb hdd its too slow and sometimes it stuck when opening application...in my laptop storage is fully empty windows 11 home .....what can I do 😢

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a slow system issue on your notebook. I will do my best to assist you. Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Binu_HP Social Media Tech Support

[@Rsraja77]

Which gen nvme ssd can i use in hp amd ryzren 3 3250u g8 1tb hdd

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@Anchens_Official]

Help please, bios setup write im need key

[@user-fw9rh9og8s]

How to exit bios after turning it on? My hp pc is 1208-2011

[@verywell8587]

how do i turn my key bind of for system information that is alt+ctrl+s

[@HPSupport]

+very well Refer this document to know more information about keyboard shortcuts on your PC: bit.ly/2ww6T0k

[@MonsterSteveFishing_youtube]

The blue menu you can get to by holding shift and clicking restart

[@FlexJRPlayz]

Hello HP my computer is broken and only starts up in the repair system thing. It’s runs off windows 7

[@HPSupport]

Hi there, thanks for contacting HP! I understand that you are experiencing an issue with your computer as it is not starting I will do my best to assist you. This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC Binu - HP Social Media Tech Support

[@xClipzx]

how to go to advanced bios menu on Hp notebook?

[@HPSupport]

+xClipz Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product.

[@xClipzx]

@@HPSupport ok ty

[@user-bf5fh1dd5r]

Hi HP. I dont know how it can be but my laptop dont open. When I start my computer I see HP's logo. After 4 or 5 seconds I see just black screen. Maybe after 1 minutes laptop is shutting down. How can I prepare It? Please, help me quickly.

[@HPSupport]

Hi Kassa, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your notebook as it is not starting. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3CWdCFz Binu_HP Social Media Tech Support

[@KittyUZutty]

Thank you, I am dual booting Windows 7 and 10 on my HP Omen and I needed to get to the BIOS menu to boot from USB and Install Windows. Thank you!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@007-farazkhan6]

What if I don't want that bios option while booting laptop

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue with your notebook as it is booting into bios. I will do my best to assist you. Please try restoring default in bios as mentioned here to fix the issue: bit.ly/3Nps2ll Binu - Social Media Tech Support

[@safa7659]

I have Hp 15s eq 1024ne Ryzen 7 4700u And 3200Mhz ram but it only read it 2667 mhz why ?

[@HPSupport]

Hi there, thanks for contacting! I understand that you are concerned about the speed of the memory. I will do my best to assist you. The supported memory of your notebook is 2666 MHz. You can confirm it under the specifcation page: bit.ly/3Swuoko Binu - Social Media Tech Support

[@safaechamal3078]

Im stuck in the startup menu in my hp pls help

[@HPSupport]

Hi Safae, thanks for contacting! I understand that you are experiencing an issue with your computer as it is not starting. I will do my best to assist you. This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC Binu - Social Media Tech Support

[@Mythiks7]

Why cant i see advanced options in bios

[@HPSupport]

Hi Walter, thanks for contacting! I understand that you are unable to see advanced option in bios. I will do my best to assist you. Your Notebook has already been set and tested for optimum performance. HP does not recommend making any changes in the BIOS as this might damage the Product. Binu - Social Media Tech Support

[@karansidhu3699]

I cant see it either any fix ive tried everything and need to get into it please help

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

[@gokulkumargs5405]

This startup menu is shown when i switch on my laptop. How to remove this

[@HPSupport]

+Gokul Kumar GS Let's try these steps: Hard Reset: Follow steps from the link: hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating) BIOS default: Turn off the computer and wait five seconds. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. Press F10 to Save and Exit. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes? Follow the prompts to restart your computer. Hope this helps! Keep me posted for further assistance.

[@Anime-bp8ko]

Hehe